support services 100 mile house & area · pdf file · 2015-11-06support...
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Support Services 100 Mile House & Area
Effective September 2015
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Support Services for 100 Mile House & Area
Welcome to the updated version of this information booklet designed to give you a quick overview of contact information for the most frequently accessed resources in the 100 Mile House area. This is not intended to be a complete and detailed resource but a quick reference guide. This booklet is intended as a community service and should not be interpreted as an endorsement of any particular organization or event. Please use your own care and judgment when using this booklet. Although every effort has been made to provide you with current and accurate information we know that details will change. Please let us know by emailing [email protected] or by phoning 250 395 5642 if you see information that needs correcting or you wish to make suggestions to improve the content. Updates to this booklet will soon be posted on the District of 100 Mile House web site at www.100milehouse.com under community links.
Marna Forsyth, Executive Coordinator Lea Smirfitt (Retired)
SOUTH CARBIOO COMMUNITY PLANNING COUNCIL PO Box 607 #4-170B Cedar Avenue 100 Mile House, BC V0K 2E0 Phone 250 395 5642 Email [email protected]
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Table of Contents EMERGENCY .................................................................................................................................................. 4
ABORIGINAL SERVICES & SUPPORTS ............................................................................................................ 4
ARTS & CULTURE ........................................................................................................................................... 5
COUNSELLING & SUPPORT SERVICES............................................................................................................ 5
EDUCATION, EMPLOYMENT TRAINING AND LITERACY ................................................................................ 7
FINANCIAL ..................................................................................................................................................... 8
FOOD SECURITY AND NUTRITION ................................................................................................................. 8
GOVERNMENT .............................................................................................................................................. 9
HOUSING ....................................................................................................................................................... 9
INFORMATION RESOURCES ........................................................................................................................ 10
LEGAL RESOURCES ...................................................................................................................................... 11
MEDICAL...................................................................................................................................................... 12
SENIORS’ SERVICES AND RESOURCES ......................................................................................................... 13
USED CLOTHING/THRIFT STORES/RECYCLING ............................................................................................ 14
Early Years and Child Development Resource section coming soon!! (November 2015)
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EMERGENCY EMERGENCY Fire, Ambulance, RCMP
911
Life threatening emergency situation or crime in progress
Hospital 250 395 7600 100 Mile District General Hospital Crisis Line – Interior Crisis Line Network
1 888 353 2273 1 888 353 care
Need someone to talk to? Feeling hopeless, overwhelmed, alone, depressed?
Poison Control (BC Drug and Poison Information Centre)
1 800 567 8911 Concerned about possible poisoning or exposure to toxic substance
Children’s Help Line (Ministry of Children & Family Development)
310 1234 OR 250 395 5633
For children needing help, or anyone who is aware of likely abuse or neglect of a child. Confidential and anonymous
Provincial Emergency Program
1 800 663 3456
Health Link BC 811 Health information phone line (non-emergency)
Hospital Crisis Stabilization Program
250 395 7600 Hospital Crisis Stabilization Program
Safe House for Women and their Children
1 800 563 0808 Emergency shelter for women and their children who are fleeing violence
ABORIGINAL SERVICES & SUPPORTS BC Native Housing 1 250 562 9106 Rural and native housing programs
& services Canim Lake Band Office
250 397 2227 Band office, administration, child protection, family services, financial services, gymnasium
Canim Lake Elders’ Centre
250 397 2482 Adult Activity Centre
Canim Lake Family Wellness Centre
250 397 2502 Counselling, youth programs, justice worker & legal services community partner
Cariboo Friendship Society – Aboriginal Wellness Program
250 398 6831 (Williams Lake)
Access for Aboriginal children & Youth to culturally relevant mental wellness programs
Interior Métis Child Family Services
1 250 398 7836 Supports children & families dealing with MCFD, reconnection to family and community
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Knucwentwecw Society (WL)
1 888 392 0404
Family services support
National Indian Residential School Crisis Line
1 866 925 4419
Support for former Indian Residential School students
School Counsellor 250 395 2461 First Nations Counsellors Stemete7uw’i: A Gathering Place
250 945 5259 A First Nations centre of friendship in the South Cariboo that offers holistic support and services to all people in a respectful, safe, inclusive, welcoming environment.
Tsqlexs re wumec (Circle of Life)
250 397 2717 HIV/AIDS support group
White Feather Family Centre
250 397 2717 Health & wellness, counselling & support services
ARTS & CULTURE Parkside Art Gallery 250 395 2021 South Cariboo Arts & Culture Society (SCACS)
250 395 2021
100 Mile & District Arts Council
PO Box 2262, 100 Mile House, BC V0K 2E0 www.100milearts.com
COUNSELLING & SUPPORT SERVICES Alcoholics Anonymous See Personal Section in 100 Mile
Free Press Axis Family Resources Ltd.
250 395 3145 Children who witness abuse counselling
Canadian Mental Health Association-South Cariboo Branch
250 395 4883 Mental health resources, supports and activity centre
Cariboo Family Enrichment Centre
250 395 5155 On-going life skills, educational programs & courses, counselling services, support groups, parenting programs, etc.
Caribou Brain Injury Society
1 250 392 4118 Advocacy, safety programs, support groups & services
Cedar Crest Society for Community Living
250 395 4643 250 395 5278
Local community living society – adult programs Supported child development
Child & Youth Mental Health
250 395 5633 Counselling & support
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Child Care Resource & Referral
250 395 5155 Information and services for parents and child care providers www.childcarechoices.ca
Child Support Info Line (BC Family Maintenance Enforcement Program)
1 800 668 3637 Child support guidelines and information
Chiwid Women’s Shelter – Williams Lake
1 250 398 5658 (Williams Lake)
Transition house providing support & information to women
Community Employment Services
250 395 5121 Employment services, workshops, counselling
Community Living BC 250 395 5591 Services for people living with developmental disabilities
Compassionate Friends
250 395 4417 Support group for bereaved parents
Crisis Stabilization Program (IH)
250 395 7623 Assessment, diagnosis, stabilization, short-term treatment & emergency outreach
Faith Community See local Community Pages or Yellow Pages under Churches & Places of Worship
Family Justice Counsellor
1 888 764 3663 Assist separating/ divorcing families with issues related to their children
Homeless Outreach Worker (CMHA-SCB)
250 706 7599
Assists people to find housing and housing supports
Hospice & Palliative Care Society
250 395 7680 Offers support to those facing death or bereavement
Infant Development Program (Cedar Crest)
250 395 5272 Family-centered support for ages 1-3 years
Interior Health 250 395 7676 Mental Health & Substance use, dietitian, home & community care, physiotherapy, speech language pathology, etc.
Kids Help Line 1 800 668 6868 Child & youth counselling service Ministry of Children & Family Development (MCFD)
250 395 5633 Child protection/safety, family development, adoption & foster care programs & services
100 Mile & District Women’s Centre Society
250 395 4093 Stopping the Violence counselling services, support groups, information, library and referral resources, safe house
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School District #27 – Counselling Services (PSO)
250 395 2461 Peter Skene Ogden Senior Secondary school counsellors
SD#27 Student Support Services
250 395 2493 Counselling for elementary schools, behaviour consultant, school psychologist
Victim Services 250 395 2456 Support for victims and witnesses of crime and trauma
Youth Zone (CFEC) 250 395 3636 Drop in activity centre, crisis support, resource information and life skills for youth ages 13 to 18 years
EDUCATION, EMPLOYMENT TRAINING AND LITERACY Cariboo Chilcotin Partners for Literacy
250 395 9303 Non profit society with programs to support learners across the ages
Community Employment Services
250 395 5121 Employment workshops, counselling, job postings, employee and employer support www.100mileces.com
Employment Standards Branch
250 952 0469 www.labour.gov.bc.ca/esb
GROW Centre 250 395 3060 Graduation Routes Other Ways – to assist adults to attain graduation & training
Partner Assisted Learning (PAL)
250 395 0655 One-to-one help to learn to read, write and do math
Literacy Outreach/ Group Tutoring
250 395 0655 Support to learn computers, etc. Cariboo Chilcotin Partners for Literacy
School District #27: Peter Skene Ogden (PSO) PSO Alternate PSO Storefront 100 Mile Elem Bridge Lake Forest Grove Horse Lake Lac La Hache Mile 108 Bus Garage
250 395 2461 250 395 2461 250 395 4838 250 395 2258 250 593 4674 250 397 2962 250 395 4572 250 396 7230 250 791 5221 250 395 2230
Secondary Alternate Alternate Elementary Elementary Elementary Elementary Elementary Elementary School busses
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Thompson Rivers University
250 395 3115
Access to post-secondary/ university courses
FINANCIAL Budgeting, banking Telephone
yellow pages Check listing for local financial institutions
Canada Child Tax Benefit and Universal Child Care Benefit
1 800 387 1193 Benefit for eligible families
Consumer Protection BC
1 888 564 9963 Enquiries and complaints www.consumerprotectionbc.ca
Credit Counselling Society of BC
1 888 527 8999 Provides help in managing debt; credit counseling and debt relief service
GST Credit 1 800 959 1953 Ministry of Social Development and Social Innovation
1 866 866 0800
Financial assistance and support to achieve sustainable employment
Old Age Security & Canada Pension Plan
1 800 277 9914 Application and information www.seniors.gc.ca
Be Fraud Aware 1 800 373 6393 www.Befraudaware.ca a program of the BC Securities Commission: information about advisors, investment firms, and Canadian companies
FOOD SECURITY AND NUTRITION Agri-Culture Enterprise Society
778 482 2216
Food Bank – 100 Mile House
250 395 3923 Access to food 1st & 3rd Tuesday – September to June
Frozen Meal Program 250 395 5155 Meals available for the public to purchase at a cost of $4 each (as of October, 2015)
Healthlink (Nutritionists)
811 Registered dietitians to answer your questions
Horse Lake Community Farm Co-Op
250 395 4042 Local and sustainable agriculture: Land Conservancy of BC and CEEDS
Interior Health – Dietitian 250 395 7655 Nutritional Counselling Kelty Mental Health Resource Centre
1 800 665 1822 Eating Disorder Resources along with a Peer Support Worker http://keltymentalhealth.ca/
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Loaves & Fishes Outreach 250 395 2708 Access to food Wednesday 9:30 am-2:30 pm; Soup de Tour is served 10:30 am-12:30 pm
National Eating Disorder Information Centre (NEDIC)
1 866 633 4220 provides resources on eating disorders & weight preoccupation http://www.nedic.ca/
Nutritionists Check out the yellow pages in local phone book
Soupe de Tour 250 395 4883 Hot soup served weekdays in community – check for times & locations
South Cariboo Sustainability Society
250 791 1901 Provides education and information on sustainability
GOVERNMENT District of 100 Mile House 250 395 2434 Municipal government services,
District Council www.100milehouse.com
Cariboo Regional District 250 395 3838 www.cariboord.bc.ca MLA Donna Barnett
250 395 3916 Constituency office email: [email protected]
MP Cathy McLeod
250 395 4381 1 877 619 3322
100 Mile House office-Thursdays and Fridays Toll free to Kamloops office Mondays to Wednesdays Email: [email protected]
Enquiry BC 1 800 663 7867 Enquiry BC – for BC Government information
Government of Canada 1 800 622 6232 1-800-O-Canada
Government of Canada www.canada.gc.ca
Service BC 250 395 7832 1 800 663 7867
Frontline government services and information for British Columbia
HOUSING BC Housing 1 800 667-1235 Housing applicants, programs,
rental assistance, etc. Northern BC office (Prince George)
BC Native Housing
250 562 9106 Rural and Native housing programs & services (Prince George Office)
Cariboo Trail Terrace 250 395 4883 Affordable family housing- CMHA-South Cariboo Branch
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Homeless Outreach Program-CMHA-SCB
250 395 4883
Supports people who are homeless or at risk of being homeless Homeless Outreach Worker
Legal Services Society (Legal Aid) Community Partner:
Women’s Contact Society – Margaret Tucker
1 866 577 2525
250 706 2040
Providing legal advice to financially eligible renters dealing with tenant rights www.lss.bc.ca
Legal advocacy: legal information and assistance on civil matters (employment, housing, income assistance, disability, etc.)
Pioneer Haven 250 395 4743 Aspen Road – BC Housing Residential Tenancy Branch
1 800 665 8779 Information on landlord and tenant rights and dispute resolution
Safe House 1 800 563 0808 Emergency shelter for women and her children fleeing abusive situations
SAFER 1 800 257 7756 Shelter Aid for Elderly Renters TRAC-Tenant Resource & Advocacy Centre
1 800 665 1185 Landlord/Tenant issues, tips, tenants rights, etc. www.tenants.bc.ca
INFORMATION RESOURCES Enquiry BC 1 800 663 7867 www.mser.gov.bc.ca/prgs/enquiry_b
c.htm Government of Canada 1 800 622 6232
1-800-O-Canada Government of Canada www.canada.gc.ca
Libraries (Cariboo Regional District): 100 Mile House Bridge Lake Forest Grove Lac La Hache
250 395 2332 250 593 4545 250 397 2927 250 396 7642
Cariboo Regional District Library Network [email protected] [email protected] [email protected] [email protected]
South Cariboo Chamber of Commerce
250 395 6124 The “voice of business” for the South Cariboo www.southcariboochamber.org
South Cariboo Community Planning Council
250 395 5642
Maintaining current and accessible knowledge of community information, resources and connections
Visitor Info Centre 250 395 5353 Information about 100 Mile House and area services - open year round www.southcaribootourism.ca
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LEGAL RESOURCES Access Justice Pro Bono legal clinic
(Community Partner: 100 Mile House and District Women’s Centre)
250 395 4093 Provides clients with half hour free legal advice appointments with a lawyer. Appointment times are on selected Tuesdays between noon and 2 pm. Call for more information.
Adult Probation 1 888 306 4422 Adult probation serving the South and Central Cariboo and the Chilcotin areas
Crime Stoppers 1 800 222 8477 Anonymously supply the police with information about crimes or potential crimes www.bccrimestoppers.com
Coroners Service (BC) 1 888 991 2111 Death investigation and prevention education
Dial-a-Law 1 800 565 5297 Library of pre-recorded legal information by topic and region www.dialalaw.org
Family Justice Services 1 888 764 3663 1 250 828 4695 or call Enquiry BC
Assist separating/divorcing families with issues related to their children www.ag.gov.bc.ca/family-justice
Lawyers Check out the yellow pages in local phone book
Lawyer Referral Service 1 800 663 1919 Canadian Bar Association www.cba.org
Legal Services Society (Legal Aid) Community Partners:
100 Mile House and District Women’s Centre
1 866 577 2525
250 395 4093
Providing legal representation and advice to financially eligible clients dealing with criminal charges, serious family problems, child protection matters, immigration problems www.lss.bc.ca LSS Community Partner: legal information and referral to other community services and Legal advocacy: legal information and assistance on criminal and family matters (including child protection matters)
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Legal Aid partners Canim Lake Wellness Centre – Ken Tassell Women’s Contact Society – Margaret Tucker
(continued) 250 397 2502 250 706 2040
Legal advocacy: Legal information and assistance, referrals to other community services along with the Restorative Justice Program Legal advocacy: legal information and assistance on civil matters
Legal Services Society – Brydges Line
1 866 458 5500 Emergency legal services due to being arrested or detained in custody
Ministry of Children & Family Development
250 395 5633 Information about family group conference and mediation services
Restorative Justice 250 397 2502 Information, one-on-one assistance, confidential
Victim Services 250 395 2456 Support and information about the rights of victims of crimes
MEDICAL HealthLink BC 811 Medically-approved
information on more than 5,000 health topics, symptoms, medications, and tips for maintaining a healthy lifestyle. Search online directory to find health services near you.
BC Drug and Poison Information Centre (BC DPIC)
1 800 567 8911 For poisoning questions or emergencies
Canadian Red Cross 250 395 9092 Medical equipment loan services (Health equipment loan program – HELP)
Caribou Brain Injury 250 392 7772 helping persons with acquired brain injury; education; assist clients to access community based supports and services; case management and psychosocial programs
Home Support Service 250 395 7634 supporting people requiring personal care
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Hospital 250 395 7600 100 Mile District General Hospital Interior Health South Cariboo Health Centre
250 395 7676 Integrated health-care programs and services; Mental health and substance abuse services; community nursing services
Medical Clinics: Coach House Square Exeter Medical Clinic Village Medical Clinic Mall Medical Clinic
250 395 1143 250 395 2271 250 395 3000 250 395 4010
Walk in at 1st Street & Hwy #97 Horse Lake Road Horse Lake Road Cariboo Mall
Public Health Nurse 250 395 7676 Interior Health Street Nurse 1 888 702 7771 Outreach services White Feather Family Centre
250 397 2717 Health programs and services at Canim Lake
LifeLine 1 800 LIFELINE 1 800 543 3546
Personal medical alarm response system www.lifeline.ca
SENIORS’ SERVICES AND RESOURCES BC Centre for Elder Advocacy and Support BCCEAS
1 866 437 1940 Education, programs and services to support and advocate for older adults
Cariboo Chilcotin Partners for Literacy
250 395 9303 Help filling out forms and /or accessing on-line government services such as taxes, OAS, CPP, etc.
Creekside 250 395 3919 Lac La Hache Old Age Pensioners Organization
250 396 4445
S.A.F.E.R. 1 800 257 7756 Shelter Aid for Elderly Renters www.bchousing.org/Initiatives/Providing/SAFER
Old Age Security Pension (OAS)
1 800 277 9914 www.servicecanada.gc.ca
SeniorsBC.ca 1 800 663 7867 Information about BC government programs and services for older adults
Seniors.gc.ca 1 800 O Canada 1 800 622 6232
Information about federal government programs and services for older adults
Seniors Health Care Support Line
1-877-952-3181 Report concerns about care or health care access
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USED CLOTHING/THRIFT STORES/RECYCLING CMHA-South Cariboo Branch
250 395 4883 Stores used household items to assist people to set up housing – furniture, bedding, appliances, dishes, etc.
Cedar Crest Thrift Shop 250 395 4222 Thrift shop located at 410 Cedar Avenue
Lac La Hache Thrift Shop
250 396 4421 Thrift shop located at 3997 Cariboo Highway Seasonal (June-Sept.)
Jean’s Place 250 395 3389 328 Birch Avenue Tiaras & Toads 250 395 1184 #1 225 Birch Avenue Twice Upon a Time 250 395 1226 5783 Horse Lake Road 100 Mile House and District Women’s Centre
250 395 4093 Free Gently Used Clothing
Seventy Mile Access Centre
250 456 6061 Thrift Shop and Used Furniture Store 2545 N Bonaparte Rd 70 Mile House, B.C