support desk software
DESCRIPTION
The support desk software will make your IT support service efficient and streamlined. It manages all your IT help desk tasks and satisfies the customer (s).TRANSCRIPT
Welcome to Citrus – a holistically new approach to service
management
Presentation By
Citrus is the world class Help Desk Software from SimpliSys designed to make the IT service desk tasks easy and streamlined.
Citrus comes with the following qualitative features:
Dynamic DashboardIncident ManagementProblem ManagementChange ManagementTask ManagementContact ManagementCMDB (Configuration Management Database)Knowledge BaseSelf Service
Citrus support desk software is designed to manage Request/Incidents from multiple departments like IT, Facilities, Fleet, HR, Sales and Operations.
It minimises the cost training and labour, besides the cost involved in supporting multiple systems. Citrus also reduces the management overhead costs.
Visit at:www.citrusservicesdesk.com
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