support desk software

6
Welcome to Citrus – a holistically new approach to service management Presentation By

Upload: citrusservicedesk

Post on 26-Jun-2015

158 views

Category:

Business


2 download

DESCRIPTION

The support desk software will make your IT support service efficient and streamlined. It manages all your IT help desk tasks and satisfies the customer (s).

TRANSCRIPT

Page 1: Support desk software

Welcome to Citrus – a holistically new approach to service

management

Presentation By

Page 2: Support desk software

Citrus is the world class Help Desk Software from SimpliSys designed to make the IT service desk tasks easy and streamlined.

Page 3: Support desk software

Citrus comes with the following qualitative features:

Dynamic DashboardIncident ManagementProblem ManagementChange ManagementTask ManagementContact ManagementCMDB (Configuration Management Database)Knowledge BaseSelf Service

Page 4: Support desk software

Citrus support desk software is designed to manage Request/Incidents from multiple departments like IT, Facilities, Fleet, HR, Sales and Operations.

It minimises the cost training and labour, besides the cost involved in supporting multiple systems. Citrus also reduces the management overhead costs.

Page 5: Support desk software

Visit at:www.citrusservicesdesk.com

Page 6: Support desk software

Thanks