supply chain management - takeda.com...of materials through our supply chain, is critical to the...
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As a global pharmaceutical company, Takeda procures materials that are needed to manufacture and distribute our products from some 60,000 suppliers around the world.
Managing supplier relationships, as well as the flow of materials through our supply chain, is critical to the sustainability, quality, and safety of our medicines — and the well-being of our patients.
Takeda’s Ethical Sourcing and Supplier Risk Management efforts are based on our values of Takeda-ism and our business priorities of putting patients at the center while building trust with stakeholders and enhancing Takeda’s reputation. Through Ethical Sourcing and Supplier Risk Management, we ensure that suppliers conduct business in the same manner we do.
Ethical Sourcing and Supplier Risk Management Governance
The Procurement Center of Excellence is responsible for managing risk and enhancing sustainability in the supply chain while strengthening relationships with suppliers. The Center of Excellence has three focuses: Supplier Performance and Innovation (SP&I), Ethical Sourcing and Risk Management, and Supplier Diversity. The SP&I team facilitates supplier relationship management through a scorecard that uses objective data to measure and leverage supplier capabilities. This scorecard includes a KPI that measures social
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and environmental risk and performance. The SP&I team also works with suppliers to identify external sources of innovation, remediate performance issues, and provide continuous improvement opportunities, such as workshops.
In FY2018, the Ethical Sourcing and Supplier Risk Management program transitioned from a regional to a strategic approach as the organization introduced new sustainable procurement goals by supply category cluster. Each cluster agrees to, and is held accountable for, sustainable procurement goals that include:
• Acknowledgement of Supplier Code of Conduct by key and strategic suppliers.
• Completion of standard due diligence for key and strategic suppliers.
• On-site sustainable procurement audits of suppliers.
• Engagement with suppliers via the EcoVadis platform.
• Spend targets with small and diverse suppliers.
Ethical Sourcing and Supplier Risk Managment ensures that Takeda’s suppliers conduct business in line with our expectations, avoid exposing the business to any unnecessary risk, and support the delivery of value beyond cost.
Ethical Sourcing and Supplier Risk Management
Values &
Expectations
Takeda Supplier Code
of Conduct
Capacity Building
Supplier Risk &
Qualification
Post Contract
Monitoring
Continuous
Improvement
& Development
Setting Expectations
Supplier Code of
Conduct
Adherence to applicable laws Regulations & Supplier Code
Financial
Supplier Location
Spend Sector
Operational
Continuity
Strategic
Social, ethical & environmental
Business practices
Animal welfare
Data privacy
Human rights Labor & employment
practices
Health & safety Environment
Onboarding
Qualification
Standard Due
Diligence
Ongoing Monitoring
EcoVadis
PSCI Supplier
On-site Audit
Continuous
Improvement
Corrective Action
Plan
Supplier Capacity
Building
1 2 3 4
Measuring Supplier
Sustainability
Performance & Risk
Supplier
Risks
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FY2018 Performance Our Ethical Sourcing and Supplier Risk Management program measures progress through an annual process that sets targets around a set of core KPIs focused on:
• Managing risks and enhancing the sustainability of the supply chain.
• Measuring and improving supplier CSR performance.
• Increasing business with small and diverse suppliers.
In FY2018, we were pleased to exceed all targets. In the past three years since the Ethical Sourcing and Supplier Risk Management Program began tracking performance, we have been able to apply the KPIs to 10 percent of our supplier base with procurement
Ethical Sourcing & Supplier Risk Management KPIs
Program KPI2016 2017 2018
Target Achievement Target Achievement Target Achievement
KPI 1 Number of Supplier Code of Conduct Acknowledgements Obtained from Top Spend, Strategic, and Preferred Suppliers
50 88Add 50
92Add 50
89
KPI 2 Number of PSCI Sustainability Audits Conducted
30 28 40 40 40 471
KPI 3 Number of EcoVadis CSR & Sustainability Scorecards Obtained
Successful
Pilot31
Add 100
131Add 125
233
KPI 4 Supplier Diversity Spend
No Official Target Set
$137 million$131 million2 $190 million3
$234 million2 $187 million3
$162 million2 $190 million3
$179 million2 $231 million3
1 INCLUDES TWO EHS SUPPLIER ON-SITE ASSESSMENTS2 SMALL AND SMALL DIVERSE SUPPLIERS3 ALL DIVERSE CATEGORIES INCLUDING SMALL AND OTHER DIVERSE BUSINESSES
managed addressable spend. Continued expansion into that base represents a significant opportunity to close gaps in the years ahead, especially working collaboratively through the integration of Shire.
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Supplier Code of Conduct
Our Global Procurement Policy and Takeda Supplier Code of Conduct are foundational to our Ethical Sourcing Supplier Risk Management efforts and underscore our commitment to assess and improve oversight of supplier practices — with a focus on social, environmental, and economic good.
The Supplier Code of Conduct communicates Takeda’s position on the performance standards suppliers are expected to work toward as a part of doing business with Takeda. The Code covers principles in business ethics and anti-corruption; human rights; fair labor and employment standards; data privacy; animal welfare; environment, health, and safety, as well as general management systems addressing the topics covered in the code. Takeda has incorporated the Supplier Code of Conduct as part of its procurement-managed supplier qualification process and uses its risk assessment model to prioritize suppliers for further review.
In FY2018, more than 4,700 suppliers, including 89 of the company’s key and strategic suppliers, committed to advancing sustainable procurement at Takeda, based on the Supplier Code of Conduct. Cumulatively, 60 percent of Takeda’s procurement-managed spend is addressed through the Supplier Code. We continue to monitor this metric with the goal of reaching 80 percent of spend.
Industry Collaboration: PSCI
Our supplier code is consistent with the Pharmaceutical Supply Chain Initiative (PSCI) Principles, a set of industry supplier standards and expectations established and used by more than 39 member companies of the PSCI. The PSCI is committed to promoting responsible supply chain practices through both supplier audits and supplier capability-building conferences and webinar training sessions. In FY2018, Takeda, along with other member companies, organized PSCI Supplier Conferences in China and India. A total of 124 suppliers and member companies attended the China conference, and 77 suppliers and member companies attended the India conference.
Supplier Due Diligence and Sustainability Engagement
As a crucial initiative for delivering high-quality pharmaceuticals to patients, Takeda has integrated
a six-step standard diligence process into the sourcing process to assess supplier risks from a holistic perspective, including sustainability and business continuity risks. The standard diligence process evaluates whether there are potential risks in the areas of animal welfare, EHS, labor and human rights, financial health, corruption and bribery, and data privacy and information security. While this is not a comprehensive list of the risks Takeda screens for, it provides a view of what type of information business stakeholders can expect to receive in order for them to make well-informed decisions when it comes to supplier selection.
If specific risks are identified during standard diligence, Takeda conducts enhanced diligence, with experts from across the company as well as external resources as required. In FY2018, Takeda conducted due diligence across 2,333 suppliers. We also partnered with Takeda Business Services to design a more efficient and effective process for supplier registration and qualification, better ensuring the completion of due diligence and flagging of potential risks.
We have also furthered the use of EcoVadis, a digital supplier-sustainability assessment and scorecard system to help monitor the sustainability performance of strategic, high-risk, or other types of suppliers. The platform enables us to monitor KPIs for suppliers as a basis for supplier engagement and improvement. In 2018, Takeda improved the utilization of the platform and gained access to an additional 233 scorecards. We see an opportunity to further advance supplier performance by increasing their ability to manage their own supply chain impacts.
When we identify supplier sustainability risks related to Takeda’s Supplier Code of Conduct principles, or if a supplier receives a low score from EcoVadis, we begin a program of annual on-site labor, ethical, EHS, and management system assessments based on PSCI protocols using third-party audit companies. In FY2018, Takeda conducted on-site assessments at 47 suppliers in 13 countries. These assessments result in corrective action plans (CAPs) to improve a supplier’s sustainability performance that are periodically reviewed by Takeda and the supplier. Since starting the supplier PSCI sustainability audit program in 2016, we have achieved a 55.8 percent CAP closure rate of all initial supplier audits, excluding any follow-up assessments.
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FY2018 Procurement Supplier Due Diligence Results & CSR Performance
Suppliers with Standard Diligence (SDD) Performed by Region n=2333
Takeda Supplier Code of ConductFY18 - 4701 | Supplier Acknowledgments
Americas• Suppliers w/SDD — 710
• PSCI Assessments — 10
• EcoVadis — 74 suppliers
EMEA• Suppliers w/SDD — 811
• PSCI Assessments — 5
• EcoVadis — 117 suppliers
APAC• Suppliers w/SDD — 627
• PSCI Assessments — 30
• EcoVadis — 17 suppliers
Japan• Suppliers w/SDD — 185
• PSCI Assessments — 0
• EcoVadis — 25 suppliers
Human Rights in the Supply Chain
Takeda’s extensive supply chain reaches around the world, including emerging markets where protections for workers may not be robust. We realize that respecting human rights, including the rights of workers, is one of our greatest responsibilities with regard to our procurement activities and supplier relationships.
In markets where we have identified the potential for supply chain risks related to human rights, we use a number of enhanced assessment approaches. In FY2018, these assessments did not identify modern slavery risk in the form of forced or child labor, human trafficking, slavery, or servitude.
Nevertheless, we are strengthening initiatives for responding to these and other issues across the entire value chain through our Global Procurement Policy and the Takeda Supplier Code of Conduct. Takeda also publishes an annual statement in accordance with the United Kingdom’s Modern Slavery Act of 2015
Summary of PSCI Sustainability Audit for Suppliers Findings by Finding Type
33% Health & Safety Compliance 25% Management System 16% Labor/Social Responsibility 14% Environmental Compliance 12% Ethics
(Excluding follow-up assessments)
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Supplier Sustainability Key Performance Indicators (EcoVadis) Percentage of suppliers demonstrating evidence toward CSR aspect
Reporting on Energy Consumption & GHG Emissions
CDP Response
Corruption Policy
Active Whistle-Blowing Procedure in Place
Reporting of Health & Safety Indicators
Policy on Sustainable Procurement Issues
Audit or Assessment of Suppliers on CSR Issues
No Evidence of Actions Regarding Child/Forced Labor
No Evidence of Actions on Diversity, Discrimination & Harrassment
ISO 14001 Certified*
OHSAS 18001 Cerification or Equivalent*
UN Global Compact Signatory
0 20 40 60 80 100
78%
81%
67%
67%
54%
51%
16%
29%
49%
31%
27%
38%
*AT LEAST ONE OPERATIONAL SITE
Top Product Risk In addition to due diligence programs, Global Procurement has implemented a process for reviewing supplier-related risks for Takeda’s top products, with the goal of ensuring supply continuity for our patients. These products represent nearly 70 percent of Takeda revenue and cover Takeda’s core therapeutic areas. The risks reviewed include sourcing status, unique materials, financial health, sustainability & reputation risk, contractual terms & relationship strength, compliance risk, and quality risks. This allows us to prioritize risk mitigation activities, drive remediation plans, and ensure that our suppliers continually improve, innovate, and generate added value for Takeda’s patients.
Supplier Diversity Our commitment to enabling a better future for people everywhere extends to our communities and to people of every background. As a global enterprise, sourcing materials from around the world, we build diversity and inclusion into our supplier network as a way to make a difference through the power of our spend.
We show this commitment in a variety of ways. For example, our Procurement Policy calls for including at least one small or diverse supplier in each request for proposal. In the U.S., we continue to work toward a goal to increase our spend with small and diverse businesses. In FY2018, we achieved $179 million in spend with small businesses, and with all diverse businesses (small and large) we achieved $231 million. We completed an economic impact study and video showing the impact Takeda has made by engaging with small and diverse suppliers, particularly the
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impact on communities, through our supplier diversity program. The video was screened at our 2018 Supplier Day and broadcast to all employees as well. We provide internal training courses explaining what supplier diversity is to Takeda, and internal updates and stories about our supplier diversity program that highlight our small and diverse suppliers.
To find small and diverse suppliers that meet our needs, representatives from Takeda’s Supplier Diversity Program and Procurement leaders participate in a variety of advocacy events. In 2018, Takeda participated in Diversity Alliance for Science, Women’s Business Enterprise National Council (WBENC), National Minority Supplier Development Council (NMSDC), Massachusetts LGBT Chamber of Commerce, Center for Women and Enterprise, and others. Takeda was also a founding sponsor in the 2018 launch of the Massachusetts LGBT Chamber of Commerce.
One barrier to increasing business with small and diverse suppliers is suppliers’ lack of knowledge about Takeda’s needs and the daunting task of
supplying a large, global enterprise. A number of initiatives have addressed this challenge including:
• A supplier diversity day for R&D and Vaccines for current and potential suppliers to engage with our Procurement staff and internal stakeholders.
• A one-day, on-site session to give small and diverse suppliers the opportunity to present their capabilities to U.S. marketing stakeholders.
• A supplier diversity mentorship program, with Procurement and internal Takeda stakeholder participation. In 2018, Takeda mentored three small or diverse businesses.
• Providing one-on-one training or other resources for our small or diverse businesses, to assist them in navigating Takeda supplier requirements.
In recognition of these and other efforts, Takeda received the Program Manager of the Year Award in 2018 for our Supplier Diversity Program from Diversity Alliance for Science.
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