supervision training for volunteers and novis supervisors

50
SUPERVISION THE JOINT JOURNEY OF SKILLS DISCOVERY AND PROFESSIONAL IMPROVEMENT

Upload: imke-woodtc

Post on 26-May-2015

125 views

Category:

Leadership & Management


0 download

DESCRIPTION

Mostly visual backdrop to define best practise Clinical Supervision for novises in the filed, peer supervision, new supervisees, rethinking best practise in clinical supervision. This applied tyraining in a youth charity.

TRANSCRIPT

Page 1: Supervision training for volunteers and novis supervisors

SUPERVISION

THE JOINT JOURNEY OF SKILLS DISCOVERY AND PROFESSIONAL

IMPROVEMENT

Page 2: Supervision training for volunteers and novis supervisors

Session Ethics and Learning Outcomes

• Respect• Challenge• Contribute• Listen• Breath

• Enjoy!

In this session we will cover to:

• Define clinical supervision and its intended aim in clinical/

therapeutic practice

• Assess and reflect on your current and potential skills, knowledge

and values that are transferable into the clinical supervision sessions

• Practise and reflect on how, as a supervisee, you can actively

contribute to your future clinical supervision sessions

Page 3: Supervision training for volunteers and novis supervisors

THE

WHAT?

Page 4: Supervision training for volunteers and novis supervisors

Professionals willingly...

Page 5: Supervision training for volunteers and novis supervisors

...making a journey together

Page 6: Supervision training for volunteers and novis supervisors

Learning with and from each other in an enjoyable way

Page 7: Supervision training for volunteers and novis supervisors

Valuing their differences and support

Page 8: Supervision training for volunteers and novis supervisors

Celebrating success

Page 10: Supervision training for volunteers and novis supervisors

DEFINITIONS AND

METHODSs?

Page 11: Supervision training for volunteers and novis supervisors

MODELSProctor’s (1992) Model of Supervision

Restorative

Formative

Normative

Clinical Supervision

Page 12: Supervision training for volunteers and novis supervisors

Formative function

The educational function that is concerned with development of knowledge and understanding, skills and personal qualities

- Supporting by teaching a cognitive and responsible learning approach- Offering a structure to the flexibility to supervisee needs

Page 13: Supervision training for volunteers and novis supervisors

Restorative functionThe supportive function concerned with

emotion and stress management.• Building of trust and respect relationship• Creating comfortable setting and approach to

talk about elements that are difficult or challenging,

• Create supportive, confidential and caring environment

Page 14: Supervision training for volunteers and novis supervisors

Normative functionThe managerial function concerned monitoring the

effectiveness of the work • Contracts, information or guidance for health and

safety including practise standards• E.G workload • Risk management, • Child protection, etc.

– This function does not relate to appraisal or formal disciplinary procedures; there are separate policies to address those.

Page 15: Supervision training for volunteers and novis supervisors

Focus

Reflection

•Aesthetics

•Personal

•EthicsAlternatives

•Empirics

•Reflexivity

Change/evaluation

•Action

•Reflexivity

Johns’ Reflective Cycle (1997)

Page 16: Supervision training for volunteers and novis supervisors

Johns’ Reflective Cycle (1997) A structured process to re-live experiences/replay an event:

Reflective questions:• What was the issue, the problem or situation about? (Focus in)• What happened and what was I trying to achieve? (Reflection) • What was I hoping to achieve and what was the effect on others and myself?• How did I feel about what happened and what made me act in the way I did?• What information was I using to help me in the situation? (Alternatives) • How did this relate to my past experiences and could I now handle this situation better if

it occurred again?• If I took a different approach what might that look like and what would be the possible

effects on others and myself?• How am I feeling now about the situation? (Change/evaluation and action)• How has it affected the way I act and understand now? • Another author, (Driscoll, 2000) puts the structure into a simpler form by encouraging

reflection by asking three questions:• What happened? (Replay an event in your mind and describe it).• So what? (Analyse the event and say what has now become clearer).• Now what? (Plan your actions e.g. learn more about something, get more/other

experience, etc., and carry it out. You might require help to do this).

Page 17: Supervision training for volunteers and novis supervisors

The

WHO?

Page 18: Supervision training for volunteers and novis supervisors

WHO?

Page 19: Supervision training for volunteers and novis supervisors

• We need to keep the SU in mind at all times with our focus firmly on the Supervisee...

• SU seen through the eyes of the Supervisee only!

• Gain minimal objective framework about SU if necessary.

SERVICE USER

Page 20: Supervision training for volunteers and novis supervisors

• Be clear about the contract: what? Who? And setting.• Be willing to prepare, share and reflect

• Be willing to receive feedback

• Be willing and able to express/have input

• Be willing to learn and seek solutions Pages in ‘tool-book’

SUPERVISEE

Page 21: Supervision training for volunteers and novis supervisors

• This leave us withToday is all about ME• WHY?

Page 22: Supervision training for volunteers and novis supervisors

Behaviour

The supervisor is: • Assessing supervisee’s developmental stage • Assessing need for a particular focus • Choosing an appropriate role to address that

focus • Making an intervention around a particular

focus using skills appropriate to the chosen role

Page 23: Supervision training for volunteers and novis supervisors

COMPETENCIES

• Ability to provide effective formative and summative feedback

• Ability to promote growth and self-assessment in trainees

• Ability to conduct own self-assessment process

• Ability to assess the learning needs and developmental level of the supervisee

Page 24: Supervision training for volunteers and novis supervisors

• Values: Responsibility for client and supervisee rests with the supervisor

• Respect: Responsible for sensitivity to diversity in all its forms

• Balance: between support and challenging Empowering

• Social Context /Diversity: Ethical and legal issues

Page 25: Supervision training for volunteers and novis supervisors

• Developmental process: Knowledge of the immediate system in which supervision takes place

• Awareness: of the social/political context in which supervision takes place

• Boundaries• Confidentiality

Page 26: Supervision training for volunteers and novis supervisors

Roles

Teacher• Determine what is critical for the supervisees to

learn• Give information, instruction, and guidance• Evaluate student supervisees• Give regular verbal and written feedback of

strengths and areas for growth

Page 27: Supervision training for volunteers and novis supervisors

Counsellor• Help student supervisees focus on interpersonal

and intrapersonal interactions.• Especially important when helping student

supervisees conduct a self-evaluation

Page 28: Supervision training for volunteers and novis supervisors

Evaluator and Consultant• Supervisee and supervisor relate as colleagues.• Exchange ideas/consult about interventions, goals,

and treatment plans. • Consult on supervisee’s style and ability to mange

transference and counter-transference

Page 29: Supervision training for volunteers and novis supervisors

• Provides you with ethical and legal framework• Understand your role and function as

Supervisor• Identifies your strength and learning/CPD

needs• Increases you ‘toolbox’ to• Plan, implement and evaluate the effectiveness

of the supervision

WHY do we need training?

Page 30: Supervision training for volunteers and novis supervisors

p How have your supervision experiences been?• What kind of supervision did you get?• As an intern?• What was most helpful or least helpful?• What do you do that is the same as your

supervisor?• What do you do/want to do that is different ?

Activity : reflection

Page 31: Supervision training for volunteers and novis supervisors

...WHERE TO?

The

Page 32: Supervision training for volunteers and novis supervisors

Policy framework

The ultimate aim of clinical supervision is to ensure that the highest standards of care are delivered by professional staff who are confident, competent and well supported in their work.

It is a professional conversation to facilitate reflective learning, through a non-judgemental process which is separate from appraisal.

Supervision is for staff with direct (clinical or therapeutic) contact with patients/clients and their families and carers.

Page 33: Supervision training for volunteers and novis supervisors

Supervision is good when it:

• Empowers

• Has shared ownership of individuals and organisation

• Is part of a supervision framework

• Contributes to best practise and CPD

• Is based on a model

• Is reflective

• Increases self awareness and job satisfaction

Page 34: Supervision training for volunteers and novis supervisors

HOW?

The

Page 35: Supervision training for volunteers and novis supervisors

MODELS of LEARNING

Page 36: Supervision training for volunteers and novis supervisors

Will Taylor Oregon, USA, March 2007

Page 37: Supervision training for volunteers and novis supervisors

ANGLES OF

PERSPECTIVE

CHALLENGE:

JUDGEMENT

REA CTI ONSIN E MOT IONA ND BEHA VI OUR

Page 38: Supervision training for volunteers and novis supervisors

Look for :

In-betweens

Hidden- Reflections

Emotional ripples and layers

Page 39: Supervision training for volunteers and novis supervisors

Work with:

The irritating

The unbearable

The un-easy

The confusing

Page 40: Supervision training for volunteers and novis supervisors

Scrutinise together for:

Back grounds and values Believes and

judgements

that influence our thinking and vision

Page 41: Supervision training for volunteers and novis supervisors

VALUES

The

Page 42: Supervision training for volunteers and novis supervisors

Know that:

There is more than one way

And that yours might not be the way up for all

Page 43: Supervision training for volunteers and novis supervisors

Believe in:

the ambiguous

Page 44: Supervision training for volunteers and novis supervisors
Page 45: Supervision training for volunteers and novis supervisors

AIM

The

Page 46: Supervision training for volunteers and novis supervisors

Professionals who confidently...

Page 47: Supervision training for volunteers and novis supervisors

...make a journey together

Trusting and ...

Page 48: Supervision training for volunteers and novis supervisors

boldly go where others don’t (dare)

Page 49: Supervision training for volunteers and novis supervisors

Helping to reach the other side

Page 50: Supervision training for volunteers and novis supervisors

using Humour and Joy