Remote Console is a product from SunGard Availability Services that is dedicated to solving two problems that commonly frustrate Technology Recovery: Scarcity of high quality, local data

centre space

High cost of sundry expenses associated with a testing programme.

Remote Console solves these problems by providing remote access to high quality data centre facilities, anytime and from anywhere and changes your recovery model to one that is more sustainable in both financial and environmental terms.

Benefits at a glance Provides access to Technology Recovery

no matter where you are

Technology Recovery to suit the way you choose to work

Reduces recovery costs

Ring-fences your recovery test budget

Reduces CO2 emissions

Improves work/life balance

Removes barriers to effective recovery administration.

Overcoming the business pains of disaster recovery

As a result of mergers, acquisitions and the way your business operates, your business and recovery team could either be located in one office or geographically dispersed around the UK. Directing and administrating a recovery in this situation requires access to technology systems delivered in a way that suits your recovery operation.

some firms prefer to recover from a single office site, others have a working culture where remote or mobile working is second nature. Others may prefer to administer recovery at a recovery centre or even a combination of all three methods. But herein lie the barriers to effective recovery as not all recovery service providers can accommodate this range of recovery styles and the more mobile your team is; the higher your travelling and subsistence costs – both of which can be suddenly cut during quarterly spend reviews.

Remote Console from sunGard enables you to easily administer your recovery from any location(s) and in doing so, means you can choose to convert your travel spend to Capital Expenditure thereby sustaining your test programme and protecting it from quarterly spending cuts.

AVAILABILITY sERVICEsREmOTE COnsOLE

Sustainable recovery:anytime, anywhere

REmOTE COnsOLESustainable recovery: anytime, anywhere

A

UK

A

B

INDIA

2.3 Tonnes

B

C

3.1 Tonnes

MALAYSIA

MALAYSIA

C

3.1 Tonnes

2.3 Tonnes

Overcoming the business pains of disaster recovery continued Recovering back to the UK is cost –

Outsourcing IT development tasks to Asia to realise the value of lower service costs has been a popular delivery model for many firms, either directly or indirectly through IT outsourcing. But, as many organisations have discovered, while the initial cost savings may be attractive, testing and recovering applications back to the UK can prove to be expensive in both financial and environmental terms.

A typical five person, three day test, executed twice a year is not just financially expensive. In today’s world of corporate responsibility, emitting several tonnes of CO2 as a result of flying recovery staff around the world may well be viewed as unacceptable behaviour and could tarnish your corporate reputation.

Applying Remote Console to the off-shoring recovery model realises even larger sources of value as indicated herein.

How Remote Console works Eliminates unnecessary costs –

Remote Console from sunGard solves the two main problems by changing the existing recovery model. Instead of having to be either on-site at the data centre or at a satellite office you can now recover from anywhere in the world, so long as you have access to a secure broadband connection.

The highly competitive price of Remote Console means that even UK firms that do not use off-shoring can benefit from the service. They can gain access to sunGard’s data centre space and the savings that arise from reduced travel and overtime costs, especially where 24-hour shift patterns and overnight stays are required for testing.

REmOTE COnsOLESustainable recovery: anytime, anywhere

CARBon DIoxIDE EmISSIonS on RETURn fLIGhTS fRom ASIA To LonDon PER PERSon

A

UK

A

B

INDIA

2.3 Tonnes

B

C

3.1 Tonnes

MALAYSIA

MALAYSIA

C

3.1 Tonnes

2.3 Tonnes

Improves your Recovery Time objective (RTo) – By eliminating the travel time element from your recovery plans you can significantly improve your recovery time objective.

When combined with SunGard’s Enhanced Recovery service, which features pre-configured servers on standby mode ready to receive your data, you can dramatically improve your RTo still further, saving at least one business day per test without the cost of a fully-managed service.

A secure, simple solution – All your recovery processes can be performed in the usual way by using a simple and intuitive web browser, which is protected by physical, password and encrypted security measures. The only manual input needed at the data centre itself is management of the recovery tapes, which can normally be handled by a junior member of your staff. Alternatively, you can subscribe to sunGard’s Tape Operator service to help.

Access to unrivalled facilities – The power of Remote Console means that if you can’t find a suitable data centre near you, it can enable you to access sunGard’s fully resilient data centre environment no matter where you are.

Ring-fences your test budget – By changing your recovery model, you can protect your testing budget by converting discretionary travel and associated costs, which can be cut at any time, to a single annual expense. This is easier to justify, manage and sustain throughout the life of your recovery test programme.

Sources of value from recovery test expenses (2 x 3 day, 5 person tests per annum)

Asia to UK Recovery Test Expense model sundry Expenses

Return flights £15,0001

Hotels £3,000

subsistence £1,000

social impact Time away from family – six days per person

Total financial cost £19,000

Environmental cost 23 – 31 Tonnes of CO2

2 (emitted during flights)

CARBon DIoxIDE EmISSIonS on RETURn fLIGhTS fRom ASIA To LonDon PER PERSon

United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

How Remote Console works continued Better work/life balance for IT staff –

As the amount of time they are away from their homes and families is reduced, sometimes by as much as one week.

Better use of finite resources –Organisations are able to convert funds that would otherwise be spent on repeated testing expenses that add no value to the business into a long-term investment in their IT infrastructure.

Protects the testing budget – Against cash calls and budget squeezes.

Benefit summary Reduced cost

Improved recovery times

Lower carbon emissions

Better work/life balance for IT staff

Provides access to data centre recovery, no matter where you are

Protects the testing budget.

Sources: 1 BA.com, Air India and Malaysian Air2 BA.com, NAEI

REmOTE COnsOLESustainable recovery: anytime, anywhere

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