suncoast consulting services aviation safety program water survival the “soft” topics presented...
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Aviation Safety ProgramAviation Safety ProgramWater SurvivalWater Survival
The “Soft” Topics
Presented By:
Craig Hoskins
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Presentation OutlinePresentation Outline
I. Introduction II. Stress Management in Aviation
A. Performance vs DemandB. Controlling Stress in Ditching
III. Crew Resource Management IntroA. ConceptsB. Video Case Study
IV. Conclusion
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StressStress
“Nonspecific response of the body to any demand placed upon it”
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Theories and ConceptsTheories and Concepts
80% of all modern disease has its origin in what has come to be called stress.
Its the wear and tear caused by life. Types
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Causes of StressCauses of Stress
Changing Lifestyles Changing Professions Changing Locations Decision Stress Noise “I Can Do It All”
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Stress ReactionStress Reaction
(GAS) Alarm
“Fight or Flight” Resistance Exhaustion
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Physical Change ExamplesPhysical Change Examples
Rapid Pulse Increased Perspiration Pounding Heart Tightening Stomach Tensing Muscles in
Arms and Legs
Shortness of Breath Gritting of Teeth Clenching of the Jaw Stomach Pain Head ache High Blood Pressure
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Mental StressMental Stress
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IndicatorsIndicators
Working Obsessively Difficulty Making
Decisions Excessive Eating,
Drinking, or Smoking Excessive Worry
(Trivia)
Accident-Prone Propensity for Error Self-medication Mistrust Anxious Forgetfulness
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Managing StressManaging Stress
Task Underload vs Task Overload
Exercise Balanced Diet Progressive
Relaxation/ Meditation
Time Management
Abdominal Breathing Power Naps Vacation Self-Improvement Quality Family Time Flight Physical
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Demand versus AbilityDemand versus Ability
TimeTime
% % DemandDemand
100%100% AbilityAbility
T/OT/O LandingLanding
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Demand versus AbilityDemand versus Ability
TimeTime
% % DemandDemand
100%100% AbilityAbility
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Demand versus AbilityDemand versus Ability
TimeTime
% % DemandDemand
100%100%
T/OT/O LandingLanding
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Demand versus AbilityDemand versus Ability
TimeTime
% % DemandDemand
100%100%
T/OT/O LandingLanding
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TransitionTransition
Questions Tools to assist in
controlling stress in a demanding situations-Landing-Ditching
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Crew Resource ManagementCrew Resource Management
The empowerment of all crewmembers to promote safety and increase overall aircrew performance.
Effectively manage all available resources both inside and outside of the aircraft.
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Classes of U.S. AviationClasses of U.S. Aviation
Military Airlines “Everybody Else”
Helicopter pilotsCorporateGovernment/ Non-militaryRecreational
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Help or Hindrance?Help or Hindrance?
Instruments (Flight, Eng, Nav) Lights (Colored) Horns (Gear, Low Nr, Altitude, etc) Voices (TCAS, GPWS)
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Principles of CRMPrinciples of CRM
Situational Awareness Communications Assertive Behavior Risk Management
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Elements of Situational Elements of Situational AwarenessAwareness
Spatial Orientation/Attitude Orientation to traffic, geography & time Aircraft status & capabilities Pilot status Flight profile
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Causal Factors of Lost Causal Factors of Lost Situational AwarenessSituational Awareness
Mode confusion Automation complacency Stress Stimulus Fixation
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Indicators of Lost Situational Indicators of Lost Situational AwarenessAwareness
Not communicating Deviating from stds Violating Minimums Confusion
Preoccupation Failure to meet targets Not addressing
discreps
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CommunicationCommunication
Within the aircraft External to aircraft Sending a message Receiving a message
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AssertivenessAssertiveness
Aggressiveness Conflict
InternalExternal
Resolution
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Human Performance Human Performance VariablesVariables
Manipulative Skills Information Acquisition Information Processing Decision Processes Input Processes Operating in Emergencies
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Performance FactorsPerformance Factors
Skill Levels and Skill Maintenance Cost Human Performance in GA Human Factors in GA Systems Design GA Pilot Tasks
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Primary Flight TasksPrimary Flight Tasks
Instrument Flying Controls
Aileron-Elevator-Rudder-Throttle Displays
Visual w/ Ground
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Risk Management Risk Management
Integrate Risk Management throughout:Pre-flight, In-flight, Post-flight
Accept no unnecessary risk Make risk decisions at the proper time Accept risk if benefits outweigh the costs
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Roadblocks to Effective CRM
Chain of Errors Hidden Agendas Odd Crewmember Out Strength of an Idea
Excessive Professional Courtesy
Norms Hazardous Attitudes Automation
Complacency
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ToolsTools
Synergy I’m Safe Two Challenge Rule Establish Limits Sterile Cockpit
I - Illness M - Medication S - Stress A - Alcohol F - Fatigue E - Eating
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JudgmentJudgment
Good judgment comes from experience.
Good experience comes from someone else’s bad judgment.
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Helicopter PilotHelicopter Pilot
Hovering is for pilots who love to fly, but have no place to go.
STAY TUNED:-)Video case study
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ConclusionConclusion
Get back to the basics of flying Utilize all resources available to you Don’t let the aircraft take you someplace
your mind didn’t get to 5 minutes earlier. Learn from the mistakes of others, you
won’t live long enough to make them all yourself.