summer 2014. session starts at 11:00 am ◦ we’ll be online shortly ◦ speaker test starts about...

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Technical Orientation Summer 2014

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Page 1: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Technical OrientationSummer 2014

Page 2: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Session starts at 11:00 am ◦ We’ll be online

shortly◦ Speaker test starts

about 10:45

To ask questions, ◦ use the chat window

Technical Orientation

Page 3: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

We are recording the session today. The recording will be available from the web

page – a link will be on the front of Genesis These slides will be available on the same

page for review.

Review and Recording

Page 4: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Mary Jane Heider◦ Director, Academic Computing◦ [email protected]

Judie Littlejohn◦ Online Learning Advisor◦ [email protected]

Welcome and Introduction

Page 5: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

In the chat area, tell us what course or courses you are taking

What questions do you have?

More intros

Page 6: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Contact your instructor◦ http://faculty.genesee.edu/

Contact Mary Jane◦ [email protected]

Contact the Help Desk◦ [email protected]◦ 1-866-614-5004 (toll free, 24x7)

When in Doubt

Page 7: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Bookmark these sites

◦ www.genesee.edu

◦ Genesis.genesee.edu

Where to start

Page 8: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Get the textbook “Go to” class faithfully; log in regularly

◦ Your instructor can see when you log in Attend any in-person sessions faithfully Read the syllabus; note important dates

◦ Tests, homework, reading assignments Be prepared for a lot of work on your own Expect to spend 15-20 hours per week on a

single class

Taking An Online or Hybrid Class

Page 9: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Use the polling option and tell us if your class is hybrid or fully onlineA. Fully OnlineB. HybridC. Don’t know

(If you have more than 1, pick the one you have questions about!)

If you have a hybrid class, do you know when your first class meeting is?◦ Do you know when all of your class meetings are?

Your class

Page 10: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Turning in Assignments

Page 11: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Start with the syllabus and/or do not hesitate to ask your instructor!

Most likely one of the following:◦ Blackboard Assignment◦ Blackboard Email◦ Blackboard Messaging◦ Blackboard Discussion◦ Publisher Web Site◦ Genesee Email◦ USPS mail◦ Fax

Turning in Assignments

Page 12: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

◦ Genesis Login Genesee email – Gmail inside Genesis

◦ Network Login

Same username for both; may not be the same password initially

Use the password reset inside Genesis to synch the passwords

Publisher web site may be another

Your NetID and Password

Page 13: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

From the front of Genesis Need an alternate email address entered

into Banner!

Password Self Reset

Page 14: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Most current browsers are supported◦ Internet Explorer◦ Firefox◦ Chrome◦ Safari

If one doesn’t work, try the other. Have 2 installed for that purpose. If you get “Browser Problem”

◦ Click continue

Browsers

Page 15: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

What have you already logged into? What have you had problems logging into?

Do you know what browser(s) you have on your computer?A. I have multiple browsersB. I only use Internet Explorer (or Safari for Mac)C. I don’t know where to get more browsers

Do you know if you need a publisher website login?

Logging in

Page 16: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Check your Genesee email regularly Many instructors will only take messages from

Genesee email◦ Only use your personal email (Yahoo, email, roadrunner) in an

extreme emergency◦ The Help Desk is open 24x7 to help you log into your Genesee

email

Identify yourself: “Mat 129 student” Put your name in your email Explain fully; too much is better than not enough

Be patient in expecting an answer

Genesee Email

Page 17: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Genesee Email

Your Email username is the same as your Genesis username

The email address takes the form: [email protected]

If you want to get your email on a mobile device, click the link to “Get mobile connection info” and follow the directions there.

Page 18: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

On Campus◦ To log into any computer

At a distance◦ To access the library online databases

NetID and logging in

Page 19: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Log in through Genesis

My Courses/Blackboard

Page 20: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

My Genesis – access to “Banner Self Service”

My Courses – access to course materials Email – access to your Genesee email

Genesis Links

Page 21: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Information and links to courses

Look for the On Demand Learning Center in the right column

You should see all of your courses.

My Courses Tab

Page 22: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Known as “Blackboard” or “My Courses” interchangeably

Poke through all the links◦ When in doubt go to the “home” page

My Courses

Page 23: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Look for your syllabus first◦ Home page or in a Learning

Module◦ Every course will be different

Disappearing Menu!

Blackboard Menu

Page 24: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Messaging stays within the course – you need to log into your course to see the messages

Email goes externally to your Genesee email

Be careful of the wording – which is your instructor really using?

Email And Messaging

Page 25: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

The Assignment tool may be how you submit homework/papers◦ Watch for file format requirements◦ “RTF” – in your word processing

software, click on File > Save As and look for “Rich Text Format” as an option

Assignment Tool

Page 26: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Watch the date and time you are given All times are local (Eastern Standard) READ THE INSTRUCTIONS!

Assignment Tool

Page 27: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Do you type in the box or attach a file? Read the instructions!

Assignment Tool

Page 28: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Discussions are where you interact with other members of the class

Not anonymous! Play nice!

Discussions

Page 29: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

There can be lots of material here

Read it ALL! Do not assume they are all the same

There is usually critical course material found here

Learning Module

Page 30: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

This means Quiz and Test Watch the dates and times

available◦ No link means it’s not available

Assessments

Page 31: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Can be timed/untimed, one time only/multiple attempts

All have deadlines

Assessments

Page 32: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Tutorials◦ http://ondemand.blackboard.com◦ Look for “Student on Demand Videos”◦ Short videos on many topics

◦ Pay special attention to: Discussions Email / Messaging

Blackboard Learn

Page 33: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

If you don’t have the textbook, get it NOW! Look for the syllabus Make sure you can log into: Genesis,

Genesee email and network If you need a publisher access code, get

that now Ask questions

What next?

Page 34: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

What didn’t we answer for you?

What one new thing did you learn today?

Questions

Page 35: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Call the help desk to report problems◦ 1-866-614-5004

They will happen! Look for info… Read the blog:

maryjane47.wordpress.com Help desk online: hd.genesee.edu “Like” us on Facebook:

◦ www.facebook.com/GeneseeCommunityCollege

Follow us on Twitter:◦ Sunygcc (general info)

Call the college and listen to the message◦ 1-585-343-0055 (mostly weather related)

Technical Problems

Page 36: Summer 2014.  Session starts at 11:00 am ◦ We’ll be online shortly ◦ Speaker test starts about 10:45  To ask questions, ◦ use the chat window

Contact your instructor Contact Mary Jane

[email protected]

Contact Judie◦ [email protected]

Contact the Help Desk◦ [email protected]◦ 1-866-614-5004 (toll free, 24x7)

HELP!