Student Referral Guide

The O�ce of the Vice-President (Students and Enrolment) (OVPSE) is dedicated to o�ering students a comprehensive range of academic and personal support services through the application process, over the course of their university experience and after they have graduated.

This Student Referral Guide is designed to help faculty and sta� learn about the wide range of services and programs aimed at helping students through their time at Carleton and to quickly refer students to the appropriate o�ce.

For more details on all of the student support services o�ered by Carleton University and for updated news and information on the undergraduate student experience visit our website. students.carleton.ca/faculty-sta�

Academic Advising Centre (AAC)302 Tory Building613-520-7850carleton.ca/academicadvising

Centre for Student Academic Support (CSAS)4th Floor, MacOdrum Library613-520-3822carleton.ca/csas

Co-operative Education1400 Carleton Technology and Training Centre613-520-4331carleton.ca/co-op

Department of Recreation and AthleticsAthletics Building613-520-5655athletics.carleton.ca

From Intention to Action (FIT: Action)407 MacOdrum Library613-520-1028carleton.ca/fita

Health and Counselling Services2600 Carleton Technology and Training Centre613-520-6674carleton.ca/health

International Student Services O�ce (ISSO)128 University Centre613-520-6600carleton.ca/isso

Paul Menton Centre for Students with Disabilities (PMC)500 University Centre613-520-6608carleton.ca/pmc

Residence Life Services261 Stormont House613-520-5612housing.carleton.ca

Scheduling and Examination Services508 University CentreScheduling: 613-520-3610Examinations: 613-520-4454carleton.ca/sesMcIntyre Exam Centre613-520-1571

Student A�airs430 Tory Building613-520-2573carleton.ca/studenta�airs

Undergradate Recruitment O�ce and Admissions Services315 Robertson Hall613-520-3663admissions.carleton.ca

O�ce of the Vice-President(Students and Enrolment)503 Tory Building613-520-2874carleton.ca/studentsupport

OVPSE - Strategic Initiatives420 Tory Buildingcarleton.ca/studentsupport

Additional referrals

students.carleton.ca/faculty-sta�

Below is a list of additional support o�ces under the O�ce of the Vice-President (Students and Enrolment).

A detailed referral guide to the many student support services o�ered on campus is available on the reverse.

ACADEMICS FINANCES CAMPUS LIFE WELLNESSEMPLOYABILITY

Quick referralsBelow are central support service o�ces where you can quickly refer a student based on their area of concern.

Registrar’s O�ce300 Tory Building

613-520-3500carleton.ca/registrar

Awards and Financial Aid

202 Robertson Hall613-520-3600

carleton.ca/awards

Career Services401 Tory Building

613-520-6611carleton.ca/career

Student Experience O�ce (SEO)

430 Tory Building613-520-7595

carleton.ca/seo

Please visit the Wellness website:

carleton.ca/wellness

Academic Department or Facultycarleton.ca

Instructor

Admissions Servicesadmissions.carleton.ca613-520-3663

Use this chart as a referral guide to the many student support services available on campus.

Awards and Financial Aidcarleton.ca/awards613-520-3600

Business O�cecarleton.ca/fees613-520-3626

Campus Safetycarleton.ca/safety613-520-3612

Career Servicescarleton.ca/career613-520-6611

Co-operative Educationcarleton.ca/co-op613-520-4331

Equity Servicescarleton.ca/equity613-520-5622

Health and Counselling Servicescarleton.ca/health613-520-6674

Housing and Residence Lifehousing.carleton.ca613-520-5612

International Student Services O�ce (ISSO)carleton.ca/issocarleton.ca/myexchange613-520-6600

MacOdrum Librarylibrary.carleton.ca613-520-2733

Paul Menton Centre for Students with Disabilities (PMC)carleton.ca/pmc613-520-6608

Academic Advising Centre (AAC) carleton.ca/academicadvising613-520-7850Sta�/Faculty: ext. 1085

Centre for Student Academic Support (CSAS)carleton.ca/csas613-520-3822

Student A�airscarleton.ca/studenta�airs613-520-2573

Student Experience O�ce (SEO)carleton.ca/seo613-520-7595

Faculty of Graduate and Postdoctoral A�airs (FGPA)gradstudents.carleton.ca613-520-2525

Department of Recreation and Athleticsathletics.carleton.ca613-520-4480

students.carleton.ca/faculty-sta�

Registrar’s O�cecarleton.ca/registrar613-520-3500

• changes (major, minor, degree program)

• course load• impacts of dropping or

adding courses• rules/regulations (APE,

CGPAs, discredits)

• questions/concerns about students experiencing academic di�culty

• understanding the academic audit

• course selection• course substitutions and

equivalencies• access to courses that

are full• prerequisites and

preclusions

• internships and placements

• opportunities for graduate studies

• admission process• credit transfer

• transfer degrees

• bursaries• budgeting advice• Confirmation of

Enrolment• Financial Literacy

Workshops

• government student aid• OSAP information • scholarships and awards• student financial

support• Work Study Program

• compulsory fees• financial holds• fee estimator

• tuition fees• tax receipts• pay tuition

• emergency situations• Parking Services • Patrol Services • Personal Alarm Pendant

Program• report suspicious

activity/incident/crime• Theft Prevention

Program• Working After Hours

Program

Emergencies:

On-Campus: 613-520-44444444 (from any on-campus phone)

O�-campus: 911(Notify University Safety)

• career advice• career exploration• in-class career

presentations• job postings

(MySuccess)

• job search skills• on-campus employer

events• Your Degree, Your

Future

• Bounce Back• English Conversation

Sessions• Incentive Program• One-on-One Support• Peer Assisted Study

Sessions (PASS)

• Peer Assisted Subject Coaching (PASC)

• Skill Development Workshops

• Writing Services

• co-op employment inquiries/opportunities and job posting

• co-op student job search preparation

• competitive clubs • intramurals • fitness programs • Open Recreation• personal trainers

• Ravens Sport Business Club

• Ravens tickets• Red Zone• varsity sports

• career opportunities and professional development for graduate students

• dual master’s and cotutelles

• graduate academic performance and student appeals

• graduate registrarial questions (e.g. graduation requirements, graduate scholarships and donor-funded awards, degree audit)

• teaching assistantships

• accommodation• all-inclusive washrooms• Centre for Indigenous

Initiatives• equity request

• Human Rights conduct• Sexual Assault Support

Services• Sexual Violence Policy

• annual health checkups• counselling services • crisis (traumatic

incident)• gender identity• immunizations/allergy

injections or other prescribed medication

• medical services • mental health issues –

chronic, acute or situational

• referrals for tests or specialists o�-campus

• Resource Centre (wellness information, smoking cessation program)

• sexual violence support• substance use issues• urgent care for minor

wounds, injuries, infections, asthma attack

• off-campus living advice & cautions

• personal/health (residence counsellor)

• support for residence students

• upper year residence

• course questions• internships and

placements• learning expectations• opportunities for

graduate studies

• prerequisites and preclusions

• thesis or essay stream decisions

• adaptation and interaction

• cultural transition• BGInS students going

on exchange• establishing student

exchange agreements• exchange programs• inter-cultural education

programs

• international student advising (immigration)

• International Student Counselling

• summer language programs

• UHIP

• Maps, Data and Government Information Centre

• New Sun Joy Maclaren Adaptive Technology Centre

• Research Help Desk• research support• Stacks Services• study space

• accessible parking• assistive equipment

loans• disability advising and

faculty development• disability-related

accommodations

• making courses accessible

• volunteer notetakers • working with students

with disabilities

• Change of Program Elements (COPE)

• degree audit• exchange programs• graduation• office documentation

(transcripts, CEO’s, VOSS)

• petitions and appeals• registration• student records

• alcohol and drug awareness

• crisis support• ongoing student

activities

• Student Activities Fund • Student Rights and

Responsibilities Policy • student space bookings• U-Pass opt-outs

• Alternative Spring Break • Campus Activity Board • community

service-learning • Co-Curricular Record

• leadership development• mentoring programs• new student orientation

programs• transition support

2017-30