student: glenford thomas bus 969: global virtual ... analysis ... partner is macy’s corporation....
TRANSCRIPT
Student: Glenford Thomas
Bus 969: Global Virtual Enterprise
Prof: Daniel Kane
Topic: Potential business partner for GNA Essence Bands, Inc.
Contents
Potential Business Partner for GNA Essence Bands, Inc. ........................................................................ 2
History of Macy’s ......................................................................................................................................... 3
Detailed Description of the Business ............................................................................................................ 4
SWOT Analysis ............................................................................................................................................ 6
Business Partners and Potential Obstacles .................................................................................................... 7
The benefits of GNA’s partnership with Macy’s ...................................................................................... 8
The negative aspects of GNA’s partnership with Macy’s ........................................................................ 8
Terms of partnership ..................................................................................................................................... 9
Potential collaboration ............................................................................................................................. 9
Terms of Potential Partnership ................................................................................................................. 9
Conclusion .................................................................................................................................................. 10
References ................................................................................................................................................... 12
Potential Business Partner for GNA Essence Bands, Inc.
The company that I have chosen to be GNA Essence Bands, Inc.’s potential business
partner is Macy’s Corporation. Macy’s has a long standing history for having diverse markets
nationally. Macy’s serves and connects with many types of customers. They have created a
diverse workforce that fosters inclusiveness where different perspectives are valued. Macy’s
shares time, talent, and resources with communities, maintains access for the continued
development of a diverse vendor network, communicates values, and finally, grows sales and
profits by capturing the buying power of a diverse market. Also, Macy’s has over 800 stores
nationwide, ships to over 100 countries and has more than 14 million Facebook supporters that
follow them daily (Macy’s, 2015c).
History of Macy’s
Rowland Hussey Macy opened his first dry goods store in New York City in 1858. In his
first day of operation, sales only totaled $11.06 but by the end of the first full year, sales had
grown to $85,000. Nineteen years later (1877), R.H. Macy & Co. became a full-grown
department store occupying a total of 11 adjacent building ground floors. During the same
period, Macy’s had made history by promoting a woman (Margaret Getchell) to an executive
position and was first to introduce such products as the tea bag, the Idaho baked potato and
colored bath towels. Also, Macy’s was the first retailer to hold a New York City liquor license.
(Macy’s, 2015c)
In November 1902, Macy’s moved to their Herald Square location on Broadway and 34th
Street, establishing an attraction for shoppers from around the world. In 1924, Macy’s Herald
Square store became the “World’s Largest Store,” with more than 1 million square feet of retail
space due to their expansion and renovation.
By 1918, R.H. Macy & Co.’s annual sales reached $36 million and in 1924, Macy’s
immigrant employees organized the first Christmas Parade that featured floats, bands, animals
from the zoo and 10,000 onlookers. This was the beginning of a time-honored tradition now
known as the annual Macy’s Thanksgiving Day Parade. (Macy’s, 2015c)
1945 - 1947 were years of acquisition for Macy’s. The company expanded westward and
purchased O’Connor Moffatt & Company in San Francisco. Also in 1946, Macy’s broke new
ground with the first department store flower show in California that was promoted in the
cosmetics department and served as a celebration for the spring season. This celebration spread
to other stores held in New York City, Chicago, Minneapolis, Philadelphia and Washington,
D.C. (Macy’s, 2015c)
The once cluttered Macy’s Union Square store’s lower level located in New York City
was transformed in 1971, changing the way customers shop for housewares. Due to its success,
the Herald Square store followed suit five years later. (Macy’s, 2015c)
On December 19, 1994, Federated Department Stores, Inc. (now known as Macy’s, Inc.)
acquired R.H. Macy & Co., creating the world’s largest premier department store company.
Federated Department Stores operated over 400 department stores and more than 157 specialty
stores in 37 states. (Macy’s, 2015c)
In January 2001, Macy’s bought 17 Stern’s department stores located in New York and
New Jersey. Then in June 2001, Federated purchased the Liberty House operations in Hawaii
and Guam, bringing the proud Macy’s tradition and heritage to the Pacific. By 2005, Macy’s
had over 240 locations, primarily on the East and West Coasts and with the Federated regional
store nameplates; they grew to about 425 locations across the country. (Macy’s, 2015c)
As of today, Macy’s now serves customers through approximately 800 stores in virtually
every major geographic market in the United States, as well as the macys.com website. (Macy’s
Inc. 2015b)
Detailed Description of the Business
Macy’s is an American department store. Their stores are located throughout all regions
of the United States as well as two American territories (Guam and Puerto Rico). They currently
(as of January 2015) operate 730 full-line stores plus an additional 93 home/ furniture/ clearance/
outlet stores. Most of their stores are located in urban or suburban areas. They also operate a
website, macys.com, which offers the same brands and often a greater assortment of products
than can be found in stores. (Macy’s Inc. 2015b) Macy’s stores are operated by Macy’s Inc,
which also operates Bloomingdale’s, an upscale department store, and Bluemercury, a specialty
makeup, skincare and spa retail chain. (Macy’s, Inc. 2015a)
Out of all of Macy’s stores, 460 of the locations (roughly 55%) are owned by Macy’s.
The remaining stores are either in a leased location (32%) or subject to a ground lease (13%).
Interestingly, these figures vary greatly by region. For example, the Northwest and Southwest
regions have more leased stores than owned stores, yet the South Central and Southeast regions
have a far greater percentage of owned stores that the average figure of 55%. (Macy’s Inc.,
2015d)
As of January 31, 2015, Macy’s employed about 166,900 regular (year-round) workers.
They hire additional seasonal workers every November and December. Each store employs on
average between 100 and 300 people, though some of the larger stores have many more
employees. (Macy’s Inc., 2015e)
Macy’s sells a wide variety of products including clothing and shoes for men, women,
juniors, and children; cosmetics and accessories such as handbags and jewelry; and items for the
home including kitchen wares, bedding, bath accessories, and even furniture. Their merchandise
includes many private brands that are developed to appeal to a certain type of customer and are
marketed as “available only at Macy’s.” (Macy’s Inc., 2015a)
Macy’s stock is publicly traded on the New York Stock Exchange under the symbol “M.”
The company has approximately 17,700 stockholders. Their net sales in 2014 totaled over $28
billion, which yielded $1.5 billion in net income. At the closing of 2014, their long-term debt
totaled $7.2 billion and their short-term debt was $76 million. The price of stock shares for 2014
ranged from $50.05 to $68.30, and basic earnings per share was $4.30. (Macy’s, Inc. 2015a)
SWOT Analysis
Strengths:
Strong advertising
Healthy and impressive portfolio of
strong private brands
Large market share that appeals to all
generations
Socially and ethically responsible
Economies of scale
Innovative and strong brand equity
Well diversified with products,
customers and locations
The affiliation with Bloomingdale’s
allows Macy’s to appeal to upscale
shoppers
Has international presence in Canada,
Puerto Rico and Guam
Weaknesses:
Customer’s perception of impersonality
of the national brand
Reposition by the company
Cater to middle and upper class only
Opportunities:
Growth through overseas operations
Threats:
The increase in the minimum wage in
E-commerce holds huge potential for
sales growth in online retail spending.
Opportunities to acquire smaller stores
because of size.
Can penetrate the emerging middle
class markets in China and India.
the States.
Competition from retail stores such as
Kohl’s, JC Penney and Saks Fifth
Avenue.
Online presence allows customers to
find best price.
Unforeseen economic conditions could
slow growth.
Business Partners and Potential Obstacles
A partnership with Macy’s will drastically change the dynamics of running GNA Essence
Bands, Inc. the way it was envisioned. For instance we keep a small amount of inventory on
hand to keep down costs. Dealing with partners such as Macy’s and the many stores they
operate plus online will require GNA Essence Bands to keep higher inventory on hand which
will increase costs. Another potential obstacle is switching to their manufacturers to produce
GNA products. Also, because of the size and reputation that Macy’s has, they may possibly
want to dictate how GNA designs its products and at what price we should sell.
On the other hand, if the partnership is a good fit, it has the potential to add a lot of
benefits. The partnership with Macy’s, I feel will benefit GNA Essence Bands, Inc.
exponentially. GNA Essence Bands has the ability to benefit from this partnership with Macy’s
in order to reach a greater market. This will allow GNA to earn higher profits, better branding
and positioning, and lower imports, tariffs and shipping costs.
The benefits of GNA’s partnership with Macy’s
GNA Essence Bands’ partnership with Macy’s allows GNA a greater pool of diversified
skills that will serve the company well. Because Macy’s is well established, has positions in the
world and has a large pool of experts in marketing and sales among others, I feel GNA products
will be in the best position to maximize sales and profits and capture market shares. Also with
the partnership, each party gains from different perspectives: new partners give outside
perspective that avoid tunnel vision (one’s tendency to focus on a single goal or point of view)
and see the business from different points of view, making the decision-making process easier.
Different perspectives also lead to new ideas that are important for the innovation and survival of
any business.
Networking is an essential aspect of GNA Essence Bands’ business. Macy’s has over 14
million followers and partners that can serve both of our interests in the areas of potential clients,
investors, suppliers, and manufacturers.
The negative aspects of GNA’s partnership with Macy’s
While partnerships provide many advantages, they also come with disadvantages. Some
of the disadvantages that GNA Essence Bands may face doing business with Macy’s are: the
possibility of conflict in business culture. At GNA Essence Bands, the partners know each other
well and understand each other’s thinking. A partnership with Macy’s may interrupt the
decision-making process that we have developed. For instance, GNA Essence Bands has three
partners. Our rule is that whenever a decision is to be made that we find difficult, we vote on it
and two thirds or 67 percent decides. A partnership with Macy’s company is likely to change
GNA’s culture and decision making process. There is also the issue of trust. Distrust can
quickly escalate when one partner feels undermined or cheated due to unfair compensation.
Terms of partnership
Potential collaboration
The potential collaboration between GNA Essence Bands and Macy’s Corporation will
be based on sharing expertise, marketing, and working together to tackle challenges through
visible leadership, coordination and evaluation of activities. Our joint venture will be focused on
engaging or reaching external consumers to buy our products so that we can reach or surpass our
set goals.
GNA Essence Bands is a relatively new company compared to Macy's and because we
have not worked together in the past it is important for us to find common ground where trust is
the focus.
Terms of Potential Partnership
A partnership agreement or terms of partnership allows GNA Essence Bands to structure
its relationship with Macy’s so that the partnership will be an advantage and not a disadvantage.
Laurence (2014) outlined some areas that GNA Essence Bands have found to be a good fit in
order to partnership with Macy’s. They are:
Nature of Partnership: GNA Essence Bands, Inc. and Macy’s Company will conduct
business jointly where Macy’s will sell GNA’s product line, but GNA Essence Bands,
Inc. and Macy’s should remain two separate companies.
Contributions to the partnership: It is GNA’s responsibility to provide Macys with
GNA’s product line for sale. Macy’s will yield a percentage or commission for every
sale they make with GNA’s products.
Allocation of profits, losses, and draws: Because GNA and Macy’s will operate as two
separate entities, any profits and losses to GNA will be the sole responsibility of GNA.
Macy’s will not share GNA’s profits or losses.
Partnership decision making: Macy’s is allowed to participate in the discussion of
future products and innovations; however, the final decision on whether to initialize new
products will be made by GNA’s three partners.
Management duties: GNA alone will negotiate with their suppliers and manufacturers in
the development of GNA’s products.
Admitting new partners: While Macy’s carries GNA’s product line, if in the future
GNA decides to create additional partnerships similarly, Macy’s will be notified of our
intention out of respect but in no circumstances will Macy’s be allowed to dictate the
direction of GNA’s Essence Bands, Inc.’s future.
Withdrawal or death of a partner: If at any time a partner of GNA should die or be
bought out, the business agreement or contract between Macy’s and GNA Essence
Bands, Inc. will still be binding.
Conclusion
The potential for a partnership between GNA Essence Bands, Inc. and Macy’s Inc. offers
several opportunistic advantages that would make the venture worthwhile as long as certain
precautions are taken. The breadth of Macy’s consumer base would open up many avenues for
sales of GNA’s products. Having our products available in Macy’s stores where customers could
see and try them out for themselves would be an invaluable advantage. At the same time, the
chance to sell the products online through Macy’s website would reach a far greater range and
number of customers than we would be able to achieve on our own. Additionally, the lessons that
GNA could learn by partnering with such an experienced company as Macy’s could be
innumerable. As a new company, GNA would benefit from observing firsthand how Macy’s
experts manage the marketing and sales of the products. A few safeguards should be put into
place to ensure that GNA does not lose its focus and individuality. GNA’s partners should
continue to meet as frequently as past practice dictates, and without representatives from Macy’s,
to help ensure that GNA’s vision is not lost amidst the changes to the company. The business
contract should stipulate that Macy’s will not become involved in decision-making processes of
GNA that do not directly concern them. If GNA Essence Bands use this business relationship to
their advantage, it will be beneficial for both parties involved and will give GNA a chance to
expand and grow.
References
Laurence, B. K. (2014). “Creating a Partnership Agreement.” Retrieved from:
http://www.nolo.com/legal-encyclopedia/creating-partnership-agreement-29906.html
Macy’s, Inc. (2015a). 2014 Annual Report. Retrieved from
http://www.macysinc.com/Assets/docs/for-investors/annual-report/2014_ar.pdf
Macy’s Inc. (2015b). 2014 Store Count and Square Footage. Retrieved from
http://www.macysinc.com/for-investors/store-information/store-count/2014/default.aspx
Macy’s (2015c). Diversity Leadership. Retrieved from https://www.macysinc.com/diversity-
leadership/
Macy’s Inc. (2015d). Properties. Retrieved from http://www.macysinc.com/for-investors/store-
information/properties/default.aspx
Macy’s Inc. (2015e). Stores by State. Retrieved from http://www.macysinc.com/for-
investors/store-information/stores-by-state/default.aspx