2 macy’s company facts macy’s is known as the great american dept store and was established in...
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Macy’s Company facts
• Macy’s is known as the Great American Dept Store and was established in 1858
• Macy’s heritage includes the Macy’s Thanksgiving Day Parade, Fourth of July Fireworks, flower shows, and animated window displays
• The largest department store and most famous location is the Macy’s Herald Square location in NY. This store is also one of the most visited locations by tourists
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Overview
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2010 sales of $25 billion.
– Operates 849 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy's and Bloomingdale's, as well as the macys.com and bloomingdales.com websites.
– The company also operates two Bloomingdale's outlet stores.
– Total Number of Employees: 166,000
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Overview
In 2009, Macy’s rolls out its My Macy’s localization initiative nationwide, creating 49 new local stores districts (for a total of 59), while adopting a unified national operating structure.
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Macy’s Distribution Centers
• 24 locations with 4 main categories– DC which handles store outbound
merchandise– DC for .com business– Hub for furniture delivery– Returns
Third Parties handle almost all of the deliveries
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• The outbound and .com Distribution Centers have Occupational Health & Safety Managers onsite
• This position is mainly staffed by RNs who do safety training/accident reporting/wellness/etc
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Risk Management Organization
Tim SchwirtzGroup Vice President
Risk Management
Stephanie BareAdministrative Assistant
Bob BowmanVice President
General LiabilityBusiness Continuity
Doug PangburnVice PresidentRisk Control
Ann SchnureVice President
Workers’ Compensation
David KanarekDirector of Insurance
Risk Management Locations
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Risk Management Associate Count
• Cincinnati Office– Claims Handling: 70– Risk Control: 3– Business Continuity:
4• NY: 1
– Systems: 4• St. Louis Office
– Nurse Case Managers: 7
– Risk Control: 2• Redondo Beach Office
– Claims Handling: 24– Risk Control: 4 (SF &
LA)
• Baltimore Office– Claims Handling: 15– Risk Control: 2
• Burlington Office– Claims Handling: 2
• Miscellaneous Risk Control– Houston: 1– Miami: 1– New Jersey: 5– Seattle: 1
• Kapolei Office– Claims Handling: 1
• Total Employees: 147
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WC
• Self insured in 45 states• Self administer claims in 39 states• TPA/Insurance Carrier handle 5 states & Guam• ND & PR are state fund
Functions handled in house by Macy’s• Accident reporting• Claim handling• Telephonic nurse case management• UR in NY and UR that meets acoem in CA-peer reviews
handled by a vendor
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Macy’s Risk Control
• DEVELOP AND MAINTAIN SAFETY & PROPERTY ASSET PROTECTION PROGRAMS - STORES/LOGISTICS/SUPPORT DIVISIONS
• DEVELOP ALL MATERIALS FOR STORE EXECUTION OF THE SAFETY PROGRAM
• LOSS TREND ANALYSIS TO IDENTIFY RISK REDUCTION OPPORTUNITIES & CONTROLS
• DEVELOP COMPANYWIDE SAFETY AWARENESS PROGRAMS & PROMOTIONS
• DEVELOP TARGET STORE STRATEGIES
• CONSTRUCTION/RENOVATION PLAN REVIEWS
• STORE VISITS/SURVEYS
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• SAFETY & PROPERTY AUDITS• TRAINING• ACCIDENT INVESTIGATIONS• LOCATION INSPECTIONS• FIRE PROTECTION SYSTEM ANALYSIS & TESTING• CONTRUCTION/RENOVATION SITE INSPECTIONS
• DEVELOP & MAINTAIN ANNUAL CLAIM EXPENSE ALLOCATION & SAFETY INCENTIVE PROGRAMS
• OSHA – PROGRAM DEVELOPMENT, TRAINING PROGRAMS & HANDLING OF ALL COMPLAINTS/INSPECTIONS/CITATIONS
• SYSTEMS OWNERS – IN-HOUSE SAFETY ACTIVITY REPORTING SYSTEM & EXTERNAL SAFETY & PROPERTY RECOMMENDATIONS DATABASE
• THANKSGIVING DAY PARADE SAFETY PROTOCOL AND PARADE DAY SAFETY TEAMS