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    LIST OF CONTENT

    NO. CONTENT PAGE

    NO.

    1 INTRODUCTION 3

    2 THEORYTICAL BACKGROUND 4

    3 OBJECTIVES,SCOPE 5

    4 COMPANY PROFILE 6

    5 QUESTIONNARIE 8

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    INTRODUCTION

    Stress in individual is defined as any interference that disturbs a persons

    healthy mental and physical well being. It occurs when the body is required to

    perform beyond its normal range of capabilities.

    Stress is the way that you react physically, mentally and emotionally to

    various conditions, changes and demands in your life. High levels of stress can

    affect your physical and mental well being and performance.

    The results of stress are harmful to individuals, families, society and

    organizations, which can suffer from organization stress. Ivancevich and

    Matteson define stress as individual with the environment.

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    THEORYTICAL BACKGROUND

    Stress, stressors, estruses, distress, good stress, bad stress - it can be confusing and

    downright stressful to understand what stress is all about. As Hans Selye, the noted

    stress researcher, once said, Stress is a scientific concept which has suffered from

    the mixed blessing of being too well known and too little understood.

    Coming up with an accepted definition of stress is not easy. Nurses and physicians,

    psychologists, biologists, engineers, and students may each have a different

    meaning in mind when they talk about stress. One useful definition of stress is

    stress is a demand made upon the adaptive capacities of the mind and body. This

    definition helps us understand three important aspects of stress:

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    OBJECTIVE

    The objective of stress management is to keep stress or tension levels within the

    optimal range for performance, health and well-being.

    At high levels of stress, performance is low because stress impairs physical and

    intellectual functioning. In this state it feels as if you are spinning your wheels.

    High stress interferes with creative performance and may be manifested by

    hyperactivity, forgetfulness, frequent mistakes, lack of concentration, or irritability.

    Unrelenting high stress can damage your health.

    SCOPE

    Recognize the impact of stress on modern life, Understand the body's biochemical reactions to stressors, Identify common stress indicators and stress related diseases, Measure and monitor their own stress levels, Review various strategies to help cope with stressors more effectively.

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    COMPANY PROFILE

    Ashok Leyland (NSE: ASHOKLEY, BSE: 500477) is a commercial vehiclemanufacturing company based in Chennai, India. Founded in 1948, the company is

    one of India's leading manufacturers of commercial vehicles, such as trucks and

    buses, as well as emergency and military vehicles. Operating six plants, Ashok

    Leyland also makes spare parts and engines for industrial and marine applications.

    It sells about 60,000 vehicles and about 7,000 engines annually. It is the second

    largest commercial vehicle company in India in the medium and heavy commercial

    vehicle (M&HCV) segment with a market share of 28% (200708). With

    passenger transportation options ranging from 19 seaters to 80 seaters, AshokLeyland is a market leader in the bus segment. The company claims to carry over

    60 million passengers a day, more people than the entire Indian rail network. In the

    trucks segment Ashok Leyland primarily concentrates on the 16 ton to 25 ton range

    of trucks. However Ashok Leyland has presence in the entire truck range starting

    from 7.5 tons to 49 tons. The joint venture announced with Nissan Motors of Japan

    would improve its presence in the Light Commercial Vehicle (LCV) segment (

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    Details

    Company Name: Ashok Leyland

    Address: No.1, Sardar Patel Road

    Level of Office: Guindy

    Phone No: 044-22206000

    Website: www.ashokleyland.com

    City: Chennai

    State: Tamilnadu

    Company Type: Manufacturing

    No. of Employees: 2030

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    QUESTIONNAIRE

    1. How often do you say the word I am busy or I am having hard time At thework place?

    Very often ( ) Often ( ) rarely ( )

    Very rarely ( ) Never ( )

    2. You think physical environment problem in the work place cause Stress?(Temperature, lighting, gases, dust)

    Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    3. You feel time pressure to complete work?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    4. Do you feel lack of co-operation in office?Very often ( ) Often ( ) rarely ( )Very rarely ( ) Never ( )

    5. Family problems cause stress?

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    Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    6. Do you have problem of BP / sugar / any other health problems?Very often ( ) Often ( ) rarely ( )

    Very rarely ( ) Never ( )

    7. Physical exercise & yoga reduce the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    8. Meditation & prayer to reduce the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    9. Lack of communication causes stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    10.Spending time with your family reduces stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

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    11.Improving working conditions, reduces the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    12.Rational allocation of work reduces the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    13.Financial motivations reduce the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    14.Training & Development programs help to cope-up with new technologyreduces the stress?

    Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    15.Need for family counseling is required?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

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    16.Relaxation reduces the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    17.Following safety precautions reduces the stress?Strongly agree ( ) Agree ( ) cannot say ( )

    Disagree ( ) strongly disagree ( )

    18.Please offer suggestions if any for better management of work stress inAshok Leyland

    For each question choose from the following alternatives:

    0 - never

    1 - Almost never

    2 - Sometimes

    3 - Fairly often

    4 - Very often

    ____ 1. In the last month, how often have you been upset because of something

    that happened unexpectedly?

    _____ 2. In the last month, how often have you felt that you were unable to control

    the important things in your life?

    _____ 3. In the last month, how often have you felt nervous and stressed?

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    _____ 4. In the last month, how often have you felt confident about your ability to

    handle your personal problems?

    _____ 5. In the last month, how often have you felt that things were going your

    way?

    _____ 6. In the last month, how often have you found that you could not cope with

    all the things that you had to do?

    _____ 7. In the last month, how often have you been able to control irritations in

    your life?

    _____ 8. In the last month, how often have you felt that you were on top of things?

    _____ 9. In the last month, how often have you been angered because of things thathappened that were outside of your control?

    _____ 10. In the last month, how often have you felt difficulties were piling up so

    high that you could not overcome them?

    Any suggestions / Comments

    ________________________________________________________________

    __________________________________________________________________

    __________________________________________________________________

    __________________________________________________________________

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