strategic management h edu 4790/6790. strategic planning where do we want to be? where are we now?...
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Strategic Management
H Edu 4790/6790
Strategic Planning
Where do we want to be? Where are we now? How do we get there? Did we get there?
Type of planning
Mission Organization Departmental
Type of planning
Strategic Operational
Production plans Financial plans Facilities plans Marketing plans Human resource plans
Who plans
Senior managers Mid-level manager Front-line managers
Planning process
Define your objectives Determine where you stand Develop premises regarding the future Analyze alternatives Implement and evaluate
Approaches to planning
Proactive versus reactive Developmental versus incremental
Benefits of planning
Focus and flexibility Reduces uncertainty, ambiguity and risk Improves coordination Improves control Time management
Foundations of good planning
Forecasting Use of scenarios Benchmarking Participation and involvement
Three types…
Strategic planning MBO PRECEDE - PROCEED
Strategic planning
Mission, Vision, Values Objectives
Good objectives Benchmarking
Assessment Primary and secondary research PEST analysis SWOT analysis
PEST Analysis
Political Economic Social Technological
PEST
PoliticalEcological/environmental
Current legislation
Future legislation
Regulatory bodies
Government policies
EconomicHome economy situation
Home economy trends
General taxation issues
Seasonality/weather issues
Market and trade cycles
SocialLifestyle trends
Demographics
Consumer attitudes and opinions
Media views
Law changes
TechnologicalCompeting technology
Research funding
Associated/dependent tech
Replacement tech/solutions
Maturity of technology
SWOT
Strengths Weaknesses
Opportunities Threats
Strategic planning
Grand strategy Growth
Concentration Diversitifcation
Retrenchment Stability
Portfolio analysis
Question Marks Stars Dogs Cash cows
Life Cycle
Introduction Growth Maturity Decline
Management by Objectives (MBO)
Edwin Locke – Goal-Setting Theory Peter Drucker Types of objectives
Improvement objectives Personal development objectives Maintenance objectives
PRECEDE - PROCEED
Characteristics of Entrepreneurship
Internal locus of control High energy Achievement oriented Tolerance for ambiguity Self-confidence Action oriented Desire for independence
Small businesses
Physicians Dentists Physical therapists Consultants
Life Cycles
Birth Growth Breakthrough Maturity Decline
Business plan
Executive Summary Industry analysis Company description Products and services Market description Operations Staffing Financial projection Capital needs
Ownership
Sole proprietorship Partnership Corporation
Financing
Debt financing Equity financing Venture capitalists Angel investor
Control
Management model review Steps of the control process
Establish performance objectives Measure actual performance Compare actual to objectives Take necessary action
Points of control
Feedforward (inputs) Concurrent (processes) Feedback (outputs)
Work inputs
Budgeting Cost allocation Input-to-output ratios Inventory control
Work throughputs - processes
Quality improvement Risk management
Identifying risk Evaluating risk Eliminating risk Transferring risk
Work outputs
Key indicators Control loops
In Control Loop
Change--inputs
--process
ImprovementPossible ?
Do resultsMeet
Expectations?
DevelopNew
standards
ActualResults
StandardsExpectations
Measurement Comparison
No
Yes
Yes
No
Exceed
Positive Control Loop
ImprovementPossible ?
Do resultsMeet
Expectations?
ActualResults
StandardsExpectations
Measurement Comparison
No
Yes
No
Exceed
IsExceedDesirable
?
Determinecause
Reinforce/continue
Acceptance Control Loop
ImprovementPossible ?
Do resultsMeet
Expectations?
ActualResults
StandardsExpectations
Measurement Comparison
No
Yes
No
ContinueDeterminecause
Is deviation acceptable?
Is cause controllable?
No
No
Yes
Required Change Control Loop
ImprovementPossible ?
Do resultsMeet
Expectations?
ActualResults
StandardsExpectations
Measurement Comparison
No
Yes
No
Continue
Determinecause
Is deviation acceptable?
Is cause controllable?
YesChange
No
Considerations
Managerial Design
Financial Control
Liquidity Capital Structure Profitability
Liquidity
Current =Current assets
current liabilities
Collection Period (A/R) =New accounts receivable
average daily operating revenue
Capital Structure
Long-term dept to fixed assets = Long-term debt
Net fixed assets
Long-term Dept to Equity Ratio = Long-term debt
Unrestricted fund balance
Profitability
Mark-up =Gross patient revenue
Operating expenses
Operating margin =Operating income
Operating revenue
Locus of Control