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Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours web 2.0 Expo 2009 Josh Knauer [email protected] www.rhizalabs.com @jknauer - twitter

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In under 48 hours, and working pro bono, Rhiza Labs harnessed crowds' wisdom and professionals' expertise to create a free portal that tracks the spread of H1N1 swine flu 5-6 days faster than government sources. Join Rhiza to learn how to implement fast, flexible crowdsourcing technology that makes data accessible to non-experts, scales to unexpected traffic and ensures the validity of data. In Spring 2009, leading bioresearch firm Recombinomics tried to track he spread of swine flu with a simple online map – but it just couldn’t keep up with the virus’ spread. Seeing an opportunity to live out its social mission, community technology laboratory lent its expertise to Recombinomics pro bono to create FluTracker, a free web mapping platform for tracking outbreaks of swine flu. FluTracker is powered by user contributions vetted by a team of researchers and volunteers. FluTracker’s value is its information (which is provided for free as a map, a CSV file, and RSS and KML feeds), but Rhiza deliberately designed these tools to enable non-experts to create useful structured data. A simple web-based form allows users around the world to submit cases of swine flu (over 6,000 so far) documented by news and government reports, which Recombinomics’ team reviews, and Rhiza publishes to a dynamic map and data feed. This process, filtered crowdsourcing, combines the omnipresence of crowds with the scientific expertise of professionals to create a more complete and accurate resource than either group could create independently. The result: major media news outlets have recognized FluTracker as documenting the spread of flu 5-6 days ahead of the Centers for Disease Control, government agencies and Fortune 500 companies across the Americas have turned to FluTracker to support policy, continuity and preparedness decisions, and private citizens are using FluTracker to get the latest updates on the spread of swine flu in their areas. Join Rhiza Labs to learn how to implement fast, flexible crowdsourcing technology that can scale to unexpected amounts of traffic, allow non-experts to access, input, analyze, and download data, ensure data accuracy, and adapt rapidly to evolving challenges. Learn how the principle of human-centered design – computing that adapts to human cognition, and not vice-versa – shaped the tools that have enabled FluTracker to become an acknowledged and comprehensive resource. Leave with a roadmap for designing your own system that empowers users to create and visualize data while ensuring its accuracy, thereby creating a portal of truly broad use.

TRANSCRIPT

Page 1: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours

web 2.0 Expo 2009

Josh [email protected]

www.rhizalabs.com@jknauer - twitter

Page 2: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo
Page 3: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

H1N1 Swine Flu Outbreak - Where is it?

Page 4: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Government Maps of the H1N1 Swine Flu - WHO

Page 5: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Government Maps of the H1N1 Swine Flu - CDC

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Page 7: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Dr. Henry Niman

Page 8: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

John SnowDr. Henry Niman

Page 9: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo
Page 10: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo
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Page 12: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Dr. Henry Niman’s Google MyMap

Page 13: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Unstructured data; dropping pins on map not sustainable

Page 14: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

What Users Needed

“Is swine flu occurring near me?”

“Where are cases concentrated?”

Downloadable data

User-contributed reporting

Trust in the accuracy of the data

Tools to visually analyze the data “my way”

Page 15: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Quick & easy data entry form...

Page 16: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

...creates a structure for the data

Page 17: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Controlled Crowd SourcingAccept user contributions, but filter for accuracy

Page 18: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Published online: flutracker.rhizalabs.com

Page 19: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Published online: flutracker.rhizalabs.com

Page 20: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Published online: flutracker.rhizalabs.com

Page 21: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Published online: flutracker.rhizalabs.com

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Published online: flutracker.rhizalabs.com

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Published online: flutracker.rhizalabs.com

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All data published in many formats

Page 25: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Users create their own views of the data in Rhiza Insight

Page 26: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Users create their own views of the data in Rhiza Insight

Page 27: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Users create their own views of the data in Rhiza Insight

Page 28: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

FluTracker Stats

Effort to launch: 48 hours

Avg visitors/day: ~100,000

User contributed reports: ~80,000

Users from over 192 countries

Days ahead of CDC reports: - initially: 5-6+ - now: CDC stopped counting

Used by: CDC, DHS, DoD, EPA, FAA, embedded in over 600 news media sites

Page 29: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

FluTracker Stats

Effort to launch: 48 hours

Avg visitors/day: ~100,000

User contributed reports: ~80,000

Users from over 192 countries

Days ahead of CDC reports: - initially: 5-6+ - now: CDC stopped counting

Used by: CDC, DHS, DoD, EPA, FAA, embedded in over 600 news media sites

Page 30: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

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Surui Carbon Project

Page 34: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 35: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 36: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 37: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 38: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 39: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 40: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Surui Carbon Project

Page 41: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Economic Development

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Economic Development

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Government Agencies

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Environmental Impact

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Conservation

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Service Capacity Analysis

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Rapid Deployment ~ Make It Easy

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Questions?

Page 49: Stories From the Trenches: Deploying a Global Pandemic Tracking System in 48 Hours - O'Reilly Web 2.0 Expo

Come learn more: www.rhizalabs.com

Josh Knauer -- [email protected]

412-488-0600 -- @jknauer on twitter