stores and stock controls tasks and sop's

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Training, Recruitment, Management & Operations Consultants Tel: +256 392 943 485, +254 724 132 926 or [email protected] STORES AND STOCK CONTROLS TASKS AND SOP’S. AREAS TO COVER 1. Purchasing 2. Receiving 3. Issuing 4. Recipes 5. Sto ck Taki ng 6. Pos sib le re asons fo r the vari ance 7. Sto res set up 8. Min imum and maximum stock le vels 9. Tagging s ys tem 10. Clea ning 11. Handling dama ged stock items in the stores. 12. Spots check s at stores. 13. Need for spot checks. 14. Stoc k turn over rate. 15. Implications of the stock tur n over rate PURCHASING Making of L.P.O (local purchase order) It’s a document that enables the people concerned to know what to purchase and where to purchase it, and it acts a control measure. Before an L.P.O is made the departmental user should make an internal purchase requisition that will act as a guide line on the person making it using the system. L.P.O is made then signed with the H.O.D this to verify that what he or she ordered is what that has been written.  The L.P.O i s then taken to the general manager for authorizati on. It’s usually in copies of twos one copy remain in the stores and the copy is taken by the supplier. Date of delivery should be indicated on the L.P.O to avoid delays in supplying the goods. RECIEVING  This is a very sensi tive sessio n. Before receiving the people concern should be in place to receive so as to check on quantity and quality and also two or more people should be present to see to it that what was requested is what has been purchased and delivered. When receiving the following documents should accompany the goods: 1. Delivery Note-Does not contain prices only the goods delivered & there quantities. 2. Invoices -This a document that shows the quantity delivered and amount to be paid for the goods delivered. Receiving is always done before 5 o’clock in the evening this is to avoid receiving things in a hurry. In case the supplier supplies goods that are not in good condition and one feels that it should be returned then a GOODS RETURN NOTE should be raised immediately in copies of two where by original goes to the supplier and the copy remains with the accounts office so as when payment is done the amount is reduced from the original invoice. Checking of expiring dates when receiving its very important this is to avoid receiving goods that have already expired. ISSUING Issuing is normally done after the items needed to different departments have been written in the departmental requisition book and signed by the head of department or the concerned authorities. It is done twice a day that is in the morning from 9:00am to 10:00am and from 4:00pm to 5:00pm in the evening. In case the items issued are not in good condition say spoiled, then it is returned to the store and written as spoilages thus reducin g it from the stock in the system (MC). Training, Recruitment, Management & Operations Consultants Tel: +256 392 943 485, +254 724 132 926 or [email protected] 1

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Page 1: Stores and Stock Controls Tasks and Sop's

 

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or  [email protected] 

STORES AND STOCK CONTROLS TASKS AND SOP’S.

AREAS TO COVER

1. Purchasing2. Receiving3. Issuing4. Recipes5. Stock Taking6. Possible reasons for the variance7. Stores set up8. Minimum and maximum stock levels9. Tagging system10. Cleaning11. Handling damaged stock items in the

stores.12. Spots checks at stores.13. Need for spot checks.14. Stock turn over rate.15. Implications of the stock turn over

rate

PURCHASING

Making of L.P.O (local purchase order)

• It’s a document that enables the

people concerned to know what topurchase and where to purchase it,and it acts a control measure.

• Before an L.P.O is made the

departmental user should make aninternal purchase requisition that willact as a guide line on the personmaking it using the system.

• L.P.O is made then signed with the

H.O.D this to verify that what he orshe ordered is what that has beenwritten.

•  The L.P.O is then taken to the

general manager for authorization.

• It’s usually in copies of twos one

copy remain in the stores and thecopy is taken by the supplier.

• Date of delivery should be indicated

on the L.P.O to avoid delays insupplying the goods.

RECIEVING

•  This is a very sensitive session.

Before receiving the people concernshould be in place to receive so as tocheck on quantity and quality andalso two or more people should bepresent to see to it that what was

requested is what has beenpurchased and delivered.

• When receiving the following

documents should accompany thegoods:

1. Delivery Note-Does notcontain prices only the goods delivered& there quantities.

2. Invoices -This adocument that shows the quantitydelivered and amount to be paid for thegoods delivered.

• Receiving is always done before 5

o’clock in the evening this is to avoidreceiving things in a hurry.

• In case the supplier supplies goods

that are not in good condition and onefeels that it should be returned then aGOODS RETURN NOTE should be raisedimmediately in copies of two where byoriginal goes to the supplier and thecopy remains with the accounts office soas when payment is done the amount isreduced from the original invoice.

• Checking of expiring dates when

receiving its very important this is toavoid receiving goods that have alreadyexpired.

ISSUING

• Issuing is normally done after the

items needed to different departmentshave been written in the departmentalrequisition book and signed by the headof department or the concernedauthorities.

• It is done twice a day that is in

the morning from 9:00am to 10:00amand from 4:00pm to 5:00pm in theevening.

• In case the items issued are not

in good condition say spoiled, then it isreturned to the store and written asspoilages thus reducing it from the stockin the system (MC).

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or  [email protected]

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Page 2: Stores and Stock Controls Tasks and Sop's

 

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or [email protected]

•  The FIFO or the LIFO method of 

issuing should be used.

•  The bin cards are then updated in

terms of what was issued that day fromthe cost centers.

• After the issuing, the items are then

transferred into the system i.e. MC fromdifferent cost centers to differentdepartments and then booked.

 

STORE SET UP AND STORAGE

•  The store should be arranged in a way

that foods are separate from non foodslike toiletries, or toxic goods which couldcontaminate the foods.

•  The perishables should be monitored

closely and they should be stored in awell ventilated area to avoid high rate of spoilage. And in case they show signs of spoiling they should be issued first andthe totally spoilt should be weighed andthen deleted from the system asspoilages or damages. Bin cards shouldbe put alongside the items for easymonitoring and updates.

•  The store should be hygienically

maintained in order to avoid rodents andcontamination or air pollution.

• When arranging the stores the FIFO (first

in first out) method must be used. This isto avoid good expiring at high rate.

• Meats should be kept according to their

types. White meats should be keptseparate from red meats. This to avoidcontamination

• White meats should be stored below

negative eighteen centigrade.

• Red meats should be stored below

negative twelve degrees centigrade.

HANDLING DAMAGE STOCK ITEMS IN

THE STORES

•  These should be recorded in the

damaged goods book after stock taking.

•  They should then be removed from

stores via stores issue requisition.

•  The requisition should then be valued

and figure written off after approval.

•  The F&B controller must inspect the

faulty goods before they are written off and then supervise their disposal, sothat they are not for fraud later.

RECIPES

 

•  This is a very important component

in the system.

• Recipes help in reduction of items

especially items that are consumedin the bar like beverages and food inthe kitchen.

• Recipes are very sensitive they

should be fed in the system withright units and right quantities of ingredients.

• Wrong units and quantities of 

ingredients leads to wrong valuesand also wrong food and beveragecost.

STOCK TAKING

• Stock taking is done on daily, weekly or

monthly procedure.

• When taking stocks for the bars tot

measure rulers and stickers are used.

•  This is to enable the stock controller get

accurate measurements.

• In case of a shortage the stock controller

verify if it’s a genuine one in case thereis no evidence or clear picture about theshortage the person responsible shoulddefinitely pay for the shortage.

•  The shortages are always detected after

the stocks have been fed in the system.And the system automatically calculatesit’s self and gives the difference.

POSSIBLE REASONS FOR THE

VARIANCES

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or  [email protected]

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Page 3: Stores and Stock Controls Tasks and Sop's

 

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or [email protected]

• Issuing different quantities from those

indicated on the stores issue requisition. This will result in either stock overagestock shortage.

 This problem can be controlled troughincreased efficiency in issuing.

• Wrong entries on the stock control

records. This can be solved by counter checking all

entries on stock control records againststores issue requisitions.

• Wrong calculations on the stock control

records thus depicting wrong balances. This can be solved by checking all

calculations again.

• Omitting some entries on the stock

control records.

 This can be solved by counter checking theentries on stock control records againstthe stores issues requisition.

• Removing items from stores without

accounting for them through storesissue requisitions.

 This can be solved by avoiding verbalordering and issuing.

• Pilferage (theft) of store items from

storage areas. This can be solved by holding the store

keeper responsible for any loss that mayarise out of pilferage. Appropriatedisciplinary action should be meted out.

MINIMUM AND MAXIMUM STOCK 

LEVELS

•  These are stock level that controls

the purchasing of goods in thestores.

• Mostly they are done at the start of 

the month in order to direct or give aclear picture of what to be purchasedand in what quantities.

• With the stock levels it’s not easy to

run out of stocks unless the turn overbecomes higher than it was expectedof.

 

TAGGING SYSTEM

•  Tagging is mostly used on all types

of meats.

•  This is to enable the easy access of 

different types of cuts when frozen.

• It also makes stock taking easy.

• It also makes storage look neat and

clean if arranged systematicallyaccording to the tags.

• It’s easy to detect if you have

shortage.

• With the tagging when the stocks are

low it’s easy to know.

CLEANING

• Stores should be cleaned on daily

basis.

•  The freezers should be cleaned on

weekly basis this to avoidcontamination from the dirt.

• When cleaning the freezers a blunt

object should be used not a sharpobject which might interfere with thesystems of the fridge.

• Before cleaning the freezers power

should be put off to avoid shot.

• Vegetable area should always be

clean and dry. Dampness should beavoided because it causes rotting.

SPOT CHECKS AT THE STORES

• Spots checks are necessary where

the stock taking intervals is long e.g.one month.

•  This involves picking a few items at

random, counting them and thencomparing the results with therespective stock control records.

• Spot check should be carried out

with the same personnel who do theregular stock taking.

• Any variances noticed must be

investigated immediately.NEED FOR THE SPOT CHECKS

•  They ensure that perpetual inventory

records are kept up to date andaccurate all the time.

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or  [email protected]

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Page 4: Stores and Stock Controls Tasks and Sop's

 

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or [email protected]

•  They help identify problems early enough

for the corrective action to be takenin good time before the main stocktaking exercise.

STOSTOCK TURN OVER RATE

• Stock turn over rate refers to the

number of items that stock is turnedinto revenue in a given tradingperiod

• In financial terms, it measures the rate at

which stock is consumed i.e. being turnedinto cost and thereby generating revenue.

• Stock turn over rate is used by stock

controllers to assess how much money isbeing invested in non-productive stock,i.e. the items that take too long in storageareas before they are requisitioned byproduction or selling outlets for generationof revenue.

•  The rate of stock turn over rate depends

on two factors:

• Size of the stores. A smaller store results

in a high rate while a lager store results ina lower rate.

• Location of the establishment in relation

to suppliers. The nearer to the supplier,the higher the rate and vice versa.

IMPLICATIONS OF THE STOCK TURN OVER

RATE

• A high stock turn over rate may mean that

less money than necessary is beinginvested in stock. This can easily causestock shortages leading to decreasedsales and customer dissatisfaction.

• A low stock turn over rate may mean that

more money than necessary is invested instock. This can result in excessive stocklevels that can lead to:

• Spoilage and product quality deterioration

• Wasted work force (higher labour cost)

especially for people handling theexcessive stock.

• Higher storage costs for the excessive

stock.

Training, Recruitment, Management & Operations ConsultantsTel: +256 392 943 485, +254 724 132 926 or  [email protected]

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