steve rowley

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Steve Rowley Steve Rowley [email protected] [email protected] (415) 846-9544 (415) 846-9544

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Steve Rowley. [email protected] (415) 846-9544. Background. Data warehousing - developed the data model for an enterprise level data mart at a national long-distance company Management consulting Telecom, retailing and health-care industries - PowerPoint PPT Presentation

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Page 1: Steve Rowley

Steve RowleySteve Rowley

[email protected]@hotmail.com

(415) 846-9544(415) 846-9544

Page 2: Steve Rowley

BackgroundBackground

• Data warehousing - developed the data Data warehousing - developed the data model for an enterprise level data mart model for an enterprise level data mart at a national long-distance companyat a national long-distance company

• Management consultingManagement consulting– Telecom, retailing and health-care Telecom, retailing and health-care

industriesindustries– Call center strategy and process Call center strategy and process

improvementimprovement– Customer service process improvementCustomer service process improvement

Page 3: Steve Rowley

Application InterestsApplication Interests

• Pretty much anything, but if I had Pretty much anything, but if I had to name some:to name some:– Online exchangesOnline exchanges– Internet search/indexingInternet search/indexing– PersonalizationPersonalization

Page 4: Steve Rowley

Technology InterestsTechnology Interests

• XMLXML• Hosted applicationsHosted applications• Data miningData mining