steve rowley
DESCRIPTION
Steve Rowley. [email protected] (415) 846-9544. Background. Data warehousing - developed the data model for an enterprise level data mart at a national long-distance company Management consulting Telecom, retailing and health-care industries - PowerPoint PPT PresentationTRANSCRIPT
BackgroundBackground
• Data warehousing - developed the data Data warehousing - developed the data model for an enterprise level data mart model for an enterprise level data mart at a national long-distance companyat a national long-distance company
• Management consultingManagement consulting– Telecom, retailing and health-care Telecom, retailing and health-care
industriesindustries– Call center strategy and process Call center strategy and process
improvementimprovement– Customer service process improvementCustomer service process improvement
Application InterestsApplication Interests
• Pretty much anything, but if I had Pretty much anything, but if I had to name some:to name some:– Online exchangesOnline exchanges– Internet search/indexingInternet search/indexing– PersonalizationPersonalization
Technology InterestsTechnology Interests
• XMLXML• Hosted applicationsHosted applications• Data miningData mining