steiner training starter pack - herts rugby · upon receiving your passport and visa, please check...

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STEINER TRAINING STARTER PACK

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HUGE Congratulations to you!You have successfully passed your interview. We are super excited about

you becoming one of the team!

In order to get you ready, there are some very important documents that

you must complete first. Therefore, to assist you as much as possible, we

have attached a comprehensive document called the “Starter Pack”.

It is your responsibility to get yourself organised for training.

You must read and complete all the information attached.

We must receive all the information and necessary documents prior to

attending training, otherwise this may cause delays or even postponement

to your start date.

Please ensure you are checking your emails on regular basis for additional

information from us.

Please ONLY use one email address for this process, the one which you

provided at the interview.

Good Luck and we look forward to welcoming you!

Best Wishes

Robert Schaverien


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Sections: Page

1. Mandatory documents required 4

2. C1D VISA requirements, How to Apply online 6/7

3. Police background check 9

4. Seaman Book 9

5. Pre-Employment Medical Examination (PEME) 10

6. Pre-training learning 12

7. Tips on how to complete the Pre-training 13

8. Information on training, uniforms and shoes 14

9. Accommodation and travel to London Training Academy 16

10. Joining Fees 18

11. Payment of Commissions 19

12. First day at the Training Academy 20

13. Checklist and Completion guide 21

14. Print and Sign and return documents 22-25

CONTENTS: HAVE YOU GOT YOUR MANDATORY DOCUMENTS READY?

There are 5 mandatory documents that you must acquire prior to your start date at the Steiner Training

Academy. Failure to acquire any one of these documents will delay your commencement date at the

training academy.

1. TRAINING PROGRAMME ACCEPTANCE + TERMS LETTER: Please read through and sign both

pages and return to us via [email protected] (see print and sign section)

2. PASSPORT: must be valid for at least 18 months from start of your training date. Please email a

copy to [email protected] This must be a colour copy.

3. C1D VISA: Please ensure the correct visa is applied for and obtained via the USA embassy - non-

immigrant crew member in transit visa - C1D VISA – Multiple Entry. No other visa will be accepted.

(see page 6-7).

4. CRIMINAL BACKGROUND CHECK: Please ensure any convictions/cautions/incidences are

brought to our immediate attention via email (along with a copy of the police check). Some

offences will have no bearing on your position working onboard but ALL must be signed off by

‘Head of Recruitment’ prior to the commencement of training. (see page 9)

5. PRE-TRAINING STUDY: Six weeks prior to your training date, you will receive an e-mail confirming

your login details for http://mytraining.steinerleisure.com directing you to our new platform called

The Onboard Spa by Steiner. (pages 12)

Once logged in, you are required to successfully complete all modules assigned to you, within

two weeks.

No one can attend training without all the required documentation being received direct to

[email protected] at least 14 days in advance of your training date, including payment.

Steiner Training Limited will not be held responsible for any costs incurred by you if your training date has to

be changed or cancelled due to outstanding documentation.

PRE EMPLOYMENT MEDICAL EXAMINATION (“PEME”): Any applicant with any medical concerns and

conditions, or taking ANY medication must contact Dr Levy. He will confirm whether or not your condition

prohibits you from working onboard before you go for the PEME. (see page 10).

E-mail to [email protected].

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HOW TO OBTAIN YOUR C1D USA NON-IMMIGRATION VISA

This process must be started as soon as possible, depending on the time of year, there can be delays.

Please note: there is a 4-6 week wait for an appointment, so do not forget to allow plenty of time to do this

prior to training.

The cost $160.00 USD – this is reimbursed to you once you are onboard your ship

STEP 1 - Call or go online to the US Embassy in your country to make your appointment for your C1D visa.

Please ensure you have your passport at hand when you call.

Before calling please ensure that you have the following information ready:

1. FULL NAME (as shown in your passport)

2. DATE OF BIRTH

3. FULL POSTAL ADDRESS, INCLUDING POSTCODE

4. PASSPORT NUMBER

5. PASSPORT EXPIRY DATE

6. CONTACT TELEPHONE NUMBER

STEP 2 - Apply online before your interview to complete a DS-160 Non-Immigration Visa application.

www.usembassy.com

Tip: read all information on the website before applying. This way you can ensure you have everything

needed at hand before filling out the forms and paying. The price of the visa can vary so please see their

website.

STEP 3 - You will receive your Visa letter in the post from Steiner Training, please ensure you take this with

you to the US Embassy (along with any other necessary documents required).

If you have already received your Criminal Background Check, you should also take this along with you to the

Embassy. If you have not yet received confirmation of your background check, you should still attend your

interview at the US Embassy without it.

STEP 4 - After a successful interview, your visa will be inserted into your passport and posted to you within

four working days.

Upon receiving your passport and visa, please check and/or do the following:

1. The correct visa has been issued - C1D visa with multiple entries.

2. Photocopy and scan your passport and the C1D visa, and e-mail it to [email protected]

If your visa application is unsuccessful please inform us as soon as possible.

HOW TO FILL OUT THE WEB-BASED APPLICATION FORM

Use the Visa letter you have received in the mail to help you with required information, such as dates.

Please note, Steiner Training Limited, The Onboard Spa by Steiner and the Steiner Training Academy will

not be responsible for any restrictions you may have entering any country. It is vital that any visa issues

(nationality, convictions or passport problems) that may arise are addressed before you leave the country.

Please inform us of any issues.

IF YOU ARE A US OR CANADIAN PASSPORT OR GREEN CARD HOLDER, YOU DO NOT NEED A C1/D

VISA COST OF YOUR CID VISA WILL BE RE-IMBURSED TO YOU ONCE ON-BOARD YOUR SHIP.

DS-160 NON IMMIGRANT VISA APPLICATION

This is an on-line web-based form. We have provided assistance below on how to complete this new on-line

web based application form (DS-160) for a Non-Immigrant Visa.

1.C1D VISA APPLY ONLINE:


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CATEGORIES

Personal Information 1: Name, Date of Birth, Country of Birth

Personal Information 2: Nationality, National Identification Number

Address and Phone Information:

Passport Information:

Travel Information:

Purpose of Trip to US? Select: Crew-member (D)

Intended Date of Arrival: Please refer to Visa Letter from Steiner.

Intended Length of Stay in U.S.? Select: 1 day

Address of where you will stay in the US. Enter ANY hotel name and address in the US

Person/Entity Paying for your Trip? The Onboard Spa by Steiner

Relationship to you: Employer

Payer Address: The Onboard Spa by Steiner c/o Steiner Management Services LLC, 770 South Dixie

Highway, 2nd floor, Coral Gables, FL 33146.

Telephone: 001 305 358 9002

Travel Companions Information: Are there other persons travelling with you? No

Previous US Travel Information:

US Point of Contact Information: The Onboard Spa by Steiner

Family Information: Include relatives contact details in case of emergency.

Security and Background: Medical and Health Information

Security and Background: Criminal Information

Security and Background: Security Information

Security and Background: Immigration Law Violation Information

Security and Background: Miscellaneous Information

Crew Visa Information:

1. Specific Job Title onboard Aircraft or Vessel? Enter your profession: Beauty/Hairstylist/Massage etc.

2. Name of Company that owns the Aircraft or Vessel? Please enter one of the following: Royal

Caribbean Cruise line or Carnival Cruise line

3. Company Telephone Number: 0208 909 5015

4. Did you acquire your position using a recruiting/manning/crewing Agency? Manning Address:

Steiner Training Limited, The Lodge, 92 Uxbridge Road Harrow Weald Middlesex HA3 6DQ

5. Name of Vessel? Enter the ship name that was on the letter you received from Steiner in the mail.

Upload your Photo Finished.

3. POLICE/CRIMINAL BACKGROUND CHECK

You are required to provide us with a recent Police background check. COST £25.00 UK ONLY

Police/Criminal Check needs to be obtained within 3 months of your training start date from a

Recognised authority in your country/region.

To apply if living in the UK http://www.disclosurescotland.co.uk/apply click on “Apply for basic Disclosure”

4. SEAMAN’S BOOK INFORMATION

• Seaman’s books are not mandatory for all cruise lines and vessels. However, all students must come into

training with two identical passport size photos ready, should this be a requirement for their allocated

vessel.

We will advise if and when a Seaman’s book is required and we will arrange for you whilst in training.

The cost can vary from £35-£140 which will be recovered from your commissions once onboard.

Please note: for some countries it is mandatory, and you will be advised during the recruitment process.

Where possible you should obtain your own country Seaman book, again your Recruiter will advise you.


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5. PRE-EMPLOYMENT MEDICAL EXAMINATION “PEME” AND OTHER MEDICAL

DOCUMENTATION REQUIRED

To work on board a cruise ship, you must have a valid ‘Norwegian Seafarers Medical’, this must be obtained

on your first day at the London Training Academy.

Medical cost £270 + £20 X-Ray + £50 Varicella Immunity = TOTAL £340.00 UK POUNDS

If you should fail this medical you will not be able to work onboard a ship.

Steiner Training Limited or The Steiner Training Academy will not be held responsible for any costs

incurred by students who fail their medical. Therefore, we strongly urge you to disclose any and all medical

information to Dr Levy (contact information is on page 3) before you incur any further costs.

Please note that the “PEME” is an intensive medical and will involve a Hepatitis A, B & C test.

MMR vaccination (measles, mumps and rubella) and Varicella (Chicken Pox) are required by all our

Cruise line partners.

MMR booster is required prior to attending training and you need to bring your updated certification with

you to training.

Varicella, you need an immunity certification, this should be positive confirming you are immune to chicken

Pox. Blood test results for varicella MUST show a TITRE (i.e. a FIGURE/VALUE showing the concentration

of IgG antibody to varicella zoster and to demonstrate that figure is above the upper limit set by the

laboratory). Please bring certification with you to training. If you do not have a certificate, you will be tested

for immunity whilst in training at your cost, plus additional jabs if you are not immune.

Both MMR and Varicella are available in London at your cost of which two jabs are required 4/6 weeks apart.

ALL RESULTS MUST BE PUBLISHED IN ENGLISH.

Additional Vaccinations – if required

Varicella Immunity £50

MMR (Measles, mumps and rubella) £50

DRUG TESTING

In order to work onboard you must be drug free. The mandatory “PEME” requires each and every crew

member be tested for drugs. If you test positive you will be denied a position onboard.

DRUG TESTING ONBOARD

Please note: when onboard you may be tested for drugs at any time. If you test positive you will be sent

home. If you are caught with drugs in your possession in a foreign country you may be charged and

imprisoned in that country.

TO ALL TRAINEES JOINING THE ONBOARD SPA BY STEINER WE CANNOT STRESS THE

IMPORTANCE OF ENSURING YOU ARE DRUG FREE!

• Drugs can remain in your system for up to 12 weeks and if you test positive your career with Steiner will be

over before it begins.

• Please be aware that codeine and sleeping pills will affect your drugs test.


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6. STUDY BEFORE TRAINING – THIS IS THE SUPER IMPORTANT PART

Six weeks prior to your training date, you will receive an e-mail confirming your login details for

http://mytraining.steinerleisure.com directing you to our new platform called ‘The Onboard Spa by Steiner’.

Once logged in, you are required to successfully complete all modules assigned to you within two weeks.

Failure to successfully complete within the two weeks could result in your training date being deferred or

cancelled. If you do not receive an e-mail, six weeks prior to your training date, please log onto the website

http://mytraining.steinerleisure.com and use your e-mail address as your log in and password Steiner123.

We have also attached a ‘help guide’ which gives you some helpful tips on how to use the website correctly.

HOW TO PRINT YOUR ‘CERTIFICATE OF COMPLETION’ FOR ONLINE TRAINING

1. Log on to your Online Training profile

2. Click on ‘View Transcript’, located on the left hand side of the page

3. Click on the dropdown arrow where it says ‘Active’, and click on ‘Completed’

4. Click on the blue ‘View Certificate’ button, and then Print off Certificate of Completion.

7. TOP TIPS FOR GETTING ON TO THE PRE-TRAINING PLATFORM:

1) Work on a Desk Top Monitor computer. Due to the graphics used in this programme, it will not work

on a Smart phone or tablet.

2) If the internet connection is weak in your area, try and use an internet café with good connection

or strong WIFI. If you get stuck on module due to weak connection, you will not be able to

move forward.

3) We recommend you use the MOZILLA FIREFOX browser which is free to download on your PC, if you

do not already have it.

There are between 20 – 25 Modules for each profession, if you have issues please email

[email protected]

REMEMBER: The more you study the easier it will be when you arrive into training


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8. INFORMATION ON TRAINING, UNIFORMS AND SHOES.

FOR ALL BEAUTY/MASSAGE THERAPISTS, HAIRSTYLISTS AND NAIL TECHNICIANS:

All female, Beauty, Massage, Hair and Nail staff are required to wear a white tunic and pants whilst attending

training at the Academy. Payment for these is £40.00, must be made via bank transfer in addition to your

Training Fee. You are also required to wear white rubber soled closed-in shoes whilst in training. Please

provide your own flesh coloured knee high pop socks.

MALE MASSAGE THERAPISTS:

All male Massage Therapists must have the following items before you commence training - white cotton

trousers, a plain white polo shirt/top, white shoes and a white belt.

MALE HAIRSTYLISTS:

All male Hairstylists must have the following items before commencing training at the Academy – black

trousers, white long sleeved shirt collar, black tie, a pair of black shoes and socks.

Once you have been allocated your ship details, two ship uniforms will be issued to you either at the

Training Academy or once onboard, the cost of ship uniform $140 (US dollars) will be recovered from your

commissions once onboard.

FITNESS MALE/FEMALE:

Full Ship uniform will be issued on your first day of Training. Therefore, no payment is required for a training

uniform. The cost of ship uniform $140 (US dollars) will be recovered from your commissions once onboard.

All professions must bring a 4GB USB/Memory stick to training.

EQUIPMENT REQUIRED FOR HAIRDRESSERS AND NAILS TECHNICIANS ONLY:

CHECKLIST OF EQUIPMENT REQUIRED FOR HAIRSTYLISTS:

• Scissors

• Hair-dryer – no more than 2000 watts with nozzle & diffuser

• Variety of setting rollers of different sizes – enough for a head

• Sectioning clips (which are non-metal)

• Selection of brushes

• Combs

• Curling tongs

• Flat/straightening irons

• Clippers (suggest battery operated)

• Tinting apron needed to protect your uniform

• Water spray and any other hairdressing equipment that may assist you.

• UK Plug adaptor for UK training only required

NAIL TECHNICIANS:

Please bring the following equipment with you. This is a requirement:

• Nail tip trimmers

• Cuticle nippers – ½ to ¾” jaw

• Cuticle pusher

• Curette (optional)

All Nail Technicians are required to purchase the Nail Kit at a cost of £45. This must be paid in advance

of training.


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9. ACCOMMODATION AND TRAVEL TO THE LONDON TRAINING ACADEMY

Your accommodation at the YMCA is automatically booked for you, once we have received all your

signed documents.

YMCA Address – YMCA, CHARTER HOUSE, CHARTER PLACE, WATFORD, WD17 2RT

*44 (0) 1923 353 600

If you wish to arrange alternative accommodation for your stay, please inform us in advance.

We provide accommodation and an evening meal for all trainees. Breakfast can be purchased local to

the YMCA or at The London Training Academy. Please note, you will be required to share a room.

Please ensure you bring your own toiletries and towels. Linen will be supplied.

Please check in at reception the day before your training date (which can be found on your Training

Programme Acceptance and Terms Letter) BEFORE 8.00pm. You will also need to bring a passport

sized photograph for check in.

On arrival, you will be asked to complete the Personnel Details Form, you will need a passport size

photograph for identification purposes.

The YMCA and the Academy cannot accept responsibility for losses that occur during training. Please note

that during training you are not covered by any insurance policy. Visitors are only allowed in the Raffles

Restaurant and bar situated on the first floor.

TRANSPORT BETWEEN THE AIRPORT AND YMCA

There are many ways to get to the YMCA from your airport, trains, buses and taxis, plan your journey

before you leave home. Taxis can be very expensive.

To travel on the buses and London tube, you need an Oyster payment, you can obtain Oyster Card from London

underground, Train stations and Newsagents. You can also use contactless visa/mastercard if you have one.

Your nearest stations are:

Watford Junction Trains

Watford High Street Tube

Shortcuts to 4 major airports:

https://www.thetrainline.com/train-times/gatwick-airport-to-watford-junction

https://www.thetrainline.com/train-times/heathrow-airport-(any)-to-watford-junction

https://www.thetrainline.com/train-times/stansted-airport-to-watford-junction

https://www.thetrainline.com/train-times/luton-airport-parkway-to-watford-junction

HOW TO GET TO THE YMCA – PRE PLAN YOUR JOURNEY BEFORE YOU LEAVE HOME

From Watford Junction Station it is just a 5-10 minute walk to the YMCA.

YMCA Address – YMCA, CHARTER HOUSE, CHARTER PLACE, WATFORD, WD17 2RT *44 (0) 1923 353 600


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11. PAYMENT OF COMMISSIONS

OCEANPAY:

All Cruise lines use a visa card system called ‘OceanPay’. With OceanPay your pay will be

deposited directly to a Visa OceanPay card. The OceanPay system is mandatory for all recruits

going on board ships.

Your cards are issued automatically whilst in training or alternatively once you join a ship.

With the OceanPay Wire Service, you will be able to create and send international wire transfers

to virtually any bank account worldwide from the safety of your ship. You will also be able to create

and send international draft payments (similar to a cheque) to individuals, companies, vendors, or

any other recipients.

Your commission statements will be distributed online and can be accessed from any computer

with Internet access

The responsibility of TAX is yours, therefore if you have any questions

regarding TAX please contact YOUR Tax Office and NOT Steiner

Training’s Tax Office.

TAXES

10. NOW FOR THE MONEY PART:

HOW TO PAY YOUR TRAINING FEE:

Everyone is required to pay a Training fee, this must be paid 4 weeks prior to your training date.

The Training Fee is non-refundable.

Please ensure you detail your name clearly on the payment transfer form at the bank to so we can match

your payment to your training placement. Bank details as follows:

PROFESSION TRAINING FEE TRAINING UNIFORM ADDITIONAL TOTAL

Beauty and Massage

Therapists/Hairdresser£455.00 £40.00 N/A £495.00

Hairdresser (Male only) £455.00 N/A N/A £455.00

Nail Technician £455.00 £40.00 £45.00 Nail kit £540.00

Fitness

(Male and Female)£455.00 N/A N/A £455.00

COMPANY STEINER TRAINING LTD

POSTAL ADDRESSTHE LODGE, 92 UXBRIDGE ROAD. HARROW WEALD,

MIDDLESEX. HA3 6DQ, ENGLAND

BANK NAME NATWEST – REGENT STREET BRANCH

BANK ADDRESS 250 REGENT STREET, LONDON - W1B 3PB

ACCOUNT NUMBER 83567593

SORT CODE 56-00-27

IBAN NUMBER GB47 NWBK 5600 2783 5675 93

SWIFT CODE NWBK GB 2L

Upon completion of the transfer, please e-mail the transaction paperwork to [email protected]

to confirm payment has been made.


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14. CHECK LIST COMPLETION GUIDE

Check the following documents have been completed and emailed to [email protected] 2 weeks prior to your training date.

All documents MUST be with our Admin office no later than 2 weeks before your training date.

Your Training Fee must be paid 4 weeks prior to

Additional Documents required if applicable to you.

1. UK immigration letter (if applicable)

2. Females only – where possible please obtain a PAP smear and bring with you on day one of

training. (results must be CLEAR and not older than 2 years)

3. Obtain MMR (Measles, mumps and rubella) certificate, must not be over 10 years.

4. Varicella certification for immunity. Please ensure it states the TITRE results.

5. Only EU passport holders can buy a one way ticket to London. All other recruits must

buy a return ticket.

MANDATORY DOCUMENTSPRINTED

& SIGNEDYES/NO

EMAILED TO [email protected]

YES/NODATE

C1D visa and copy

Copy of Passport

Police Background Check

Pre-Learning Completed

Joining Fee paid

Training program

Acceptance & Terms letter

Recruitment Fees form

4GB USB/Memory Stick

13. THE TRAINING ACADEMY - DAY ONE INDUCTION

ADDRESS: THE LODGE, 92 UXBRIDGE ROAD, HARROW WEALD, MIDDLESEX, HA3 6DQ.

On your first day you will be expected to arrive at the above address, in business clothes, for your induction.

DRESS TO IMPRESS – first impressions last

Details of start time will be issued at the YMCA on arrival. Females, in full makeup and hair in an up style.

Males, short hair and clean shaven and suit.

Please ensure that you have had any body piercings professionally removed, if necessary, prior to your

training date. Females are only allowed one pair of small stud earrings. Any teeth gems and tongue studs

must be removed before training. All tattoos must be covered.

List of required items for Day 1:

1. A pen, note pad, suitable folder for filing your notes and a pocket calculator.

2. Copy of your return flight ticket (if you are not a member of the EU)

3. Hairstylists must bring their hair equipment on Day 1.

4. You will not have any opportunity to return home during Training. Therefore, it is essential that you

report to the Training Academy fully prepared to go to sea.

5. A clear bag to carry your personal items, phone, wallet, make up etc.

Please follow the above instructions carefully, ‘Failing to prepare is preparing to fail’.


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RECRUITMENT FEES

Please read below and complete the following form as indicated.

I can confirm that I have not directly or indirectly to my

knowledge, paid or incurred any fees for the Recruitment and placement of my position

with Steiner Training Limited.

Name (Print)

Signature

Date

Office use ONLY

Processed by

Date received

THIS FORM MUST BE PRINTED AND EMAILED TO [email protected]


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TRAINING UNIFORM:

The cost is £40 and only applies to Hair (female only) Beauty, Massage and Nail Technicians.

This is to be paid at the same time as your training fee. Fitness Instructors do not pay for a training uniforms.

TRAINING

Training Programme Location: The Training Programme will commence on the date stated above at The Lodge,

92 Uxbridge Road, Harrow Weald, Middlesex, HA3 6DQ.

During this training period, you will be taught skills related to employment at sea, new techniques in your field of

expertise, retail selling and how to achieve the sales targets that would be required of you. Amongst other matters, you

would be judged upon your general conduct, personal appearance and timekeeping. If you successfully pass all aspects

of training you will be offered employment with Steiner Transocean.

WORKING HOURS

Training hours are normally 9.00 am - 5.30 pm, however, if required you may be asked to commit to additional training

hours, as and when required to ensure that you have completed all training modules in preparation for your employment.

DATA COLLECTION

By signing this document, you consent to Steiner holding and possessing, both electronically and manually, any data

which relates to you (including any sensitive personal data as defined in the Data Protection Act 1998) for administrative

and management purposes and for compliance with applicable procedures, laws and regulations.

You also consent to the transfer of such personal data to any other offices Steiner may have or to any of its group

companies or to other third parties whether or not in the European Economic Area (and whether or not the country or

territory in question maintains adequate data protection standards), for administration purposes or where it is necessary

or desirable for us to do so.

I agree to the above terms for the Training Programme of Steiner and acknowledge I will complete the pre-learning

courses prior to commencing my training. I understand an e-mail will be sent to me with login details for the website

www.mytraining.steinerleisure.com.

Signature: ________________________________________

Print Name: _______________________________________

Training Date: _____________________________________

THIS FORM MUST BE PRINTED AND EMAILED TO [email protected]

TRAINING PROGRAMME ACCEPTANCE AND TERMS

We are pleased to confirm that you have been successful at your Interview and trade test and that you qualify for the Steiner

Training Limited (known as “Steiner”) Training Programme (known as “Training Programme”) which enables us to identify

qualified candidates for jobs at sea with our sister company, Steiner Transocean Limited (known as “Steiner Transocean”).

Steiner Transocean offers spa services and products on cruise ships worldwide. In order to be confirmed as accepted into

the Training Programme you must review this document and, if it is acceptable to you, sign it where indicated and comply

with the requirements specified below. If you have any questions please contact your Recruitment Manager

Please note the following requirements that apply to you joining the Training Programme.

• YOU WILL NOT BE ALLOWED TO COMMENCE TRAINING WITHOUT A VALID C1/D VISA (MINIMUM 12

MONTHS), PASSPORT (MINIMUM 18 MONTHS VALIDITY) AND A SATISFACTORY CRIMINAL

BACKGROUND CHECK.

• NB. YOUR C1D VISA WILL BE REIMBURSED ONCE YOU ARE ASSIGNED A VESSEL.

• PLEASE NOTE ALL VISAS’S REQUIRED TO BOARD A VESSEL WILL BE REIMBURSED BY THE COMPANY

EXCEPT FOR VISA’S REQUIRED FOR ENTRY INTO THE UK. IF YOU REQUIRE A UK VISA THE COST IS

APPROX £100.

• THE OFFER OF TRAINING IS ALSO SUBJECT TO SUCCESSFULLY COMPLETING A PRE EMPLOYMENT

MEDICAL EXAMINATION (PEME). THIS MUST BE COMPLETED WITHIN TWO WEEKS PRIOR TO TRAINING

AND BY A REGISTERED NORWEGIAN MARITIME AUTHORITY AND RCCL DOCTOR. YOUR RECRUITMENT

MANAGER WILL ADVISE YOU WHERE TO GO.

• SIGN AND E-MAIL A PDF OF THIS LETTER ALONG WITH PDFs OF THE SIGNED STARTER PACK FORMS,

WHICH YOU WILL FIND AT THE BACK OF YOUR PACKAGE OF DOCUMENTS THAT ACCOMPANY THIS

FORM, TO [email protected]. PLEASE INCLUDE A PHOTOCOPY OF YOUR PASSPORT.

• 6 WEEKS PRIOR TO YOUR TRAINING DATE PLEASE GO TO THE FOLLOWING LINK

WWW.MYTRAINING.STEINERLEISURE.COM FOR YOUR ON-LINE PRE-LEARNING TUTORIAL

AND ASSSESSMENT.

• PLEASE BE ADVISED THAT ALTHOUGH YOU ARE ATTENDING THE TRAINING PROGRAMME, ONLY ONCE

YOU HAVE PASSED AND COMPLETED THE REQUIRED TRAINING WILL YOU BE OFFERED EMPLOYMENT BY

STEINER TRANSOCEAN, OR ANY OTHER ENTITY, ON BOARD A SHIP OR OTHERWISE.

WHILST IN TRAINING, PLEASE ENSURE YOU HAVE SUFFICIENT FUNDS TO COVER PERSONAL EXPENSES AND

THOSE NOT COVERED BY US IN OUR TRAINING PROGRAMME.

TRAINING FEE:

The cost of training will be £455. This covers all aspects of industry specific certified training required prior to joining

any vessel. This must be paid prior to emailing the signed document to confirm your place on training, and may be paid

using either a bank transfer or credit card. This fee is non-refundable.


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FREQUENTLY ASKED QUESTIONS ABOUT TRAINING

DO I NEED TRAVEL AND MEDICAL INSURANCE?

All UK citizens are covered under the NHS system in the UK for medical care, however, all other recruits will

need medical cover. All students need their own travel insurance, for medical and loss of personal items.

THE YMCA, AM I AUTOMATICALLY BOOKED IN?

Yes, you are automatically booked in upon receipt of your signed Training Programme Acceptance and

Terms letter and providing you have sent copies of your passport and C1D visa. However, please book in as

early as you can the day before your Training Date to secure your place.

HOW MUCH LUGGAGE CAN I TAKE?

Due to various Airline rules, we say maximum weight is 20 kilos. It is better to bring suitcases that can ‘fold’

down, as there is very little room in your cabin for storage.

HOW MUCH MONEY WILL I NEED?

Please see Appendix at the end of this document to confirm breakdown of costs. Additionally, during

training, please allow enough funds for “social expenditure”, remember, London is VERY EXPENSIVE.

When you have been given your flight details, you must have enough money to cover any additional

expenses such as travel to the airport and hotel (if required), as you know Steiner will pay for your flight, but

YOU need to get yourself to the airport, and onto the ship.

WHEN DO I HAVE MY MEDICAL?

If you are training in London you will have your medical on the first day of training, a letter will

be in the room at the YMCA explain when you arrive.

IS THERE WIFI AT THE ACADEMY AND THE YMCA?

Yes, there is free WIFI in both places.

WHAT SHOULD I PACK FOR THE ACADEMY:

Pack as though you are going on a two-week holiday

WILL I GO BE ABLE TO GO HOME BEFORE I LEAVE FOR THE SHIP?

In most cases no, once training is completed you will leave for the ship straight away.

DO WE WORK WEEKENDS?

Depending your training program, most students will be in training over part of the weekend.

DO YOU PROVIDE LOCKERS AT THE ACADEMY?

We advise everyone to take a locker for your personal items, money, phone, passport etc. These are

available from reception at the Academy. Please do not leave any personal items unattended.