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Welcome toWelcome to

Starting Off Right: Professional Workplace Success

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Session GoalsBy the end of the webinar, you will be able to: Identify key elements of organizational culture to aid

workplace entry Apply effective practices for in-person, phone and email

communications Employ strategies that enhance a smooth transition at your

sponsoring organization Implement effective techniques for developing strong,

proactive relationships with your supervisor and peers

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Today’s Agenda

Organizational Culture Office Dynamics Communication Culture Supervisor Relationship Cultivating Patience “Dress” for the Job You Want

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Today’s Speakers

Denise RiebmanGeorge Washington University

CareerHappinessCoaching.com

Josh EdwardsAmeriCorps VISTA alum

Mount Carmel Health System

Amanda PhamAmeriCorps VISTA Leader

FIRST VISTA Program

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Stop, Look and Listen: Understanding Organizational Culture

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TALK to your colleagues LISTEN to your colleagues Build INTER-departmental connections Build MULTI-level relationships

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Work hours Office appearance Meeting culture Professional attire

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Chat Question

What tips can you share about dressing appropriately at work, especially on a budget?

Click this button if you don’t see the chat panel.

COMPUTER MOBILE

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Initial training: OSOT (On-Site Orientation and Training) or new staff onboarding processes: What makes an employee successful? What challenges are ahead? What are current and future

priorities?

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Chat Question

What else do you need to stop, look and listen in order to learn about organizational culture?

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Ask, Pause, Ask Again: Understanding Office Dynamics

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Who is the go-to person? Who is the make-things-

happen person? Other Who’s Who: Supplier Manager Meeting Organizer Tech Guru

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What insights can your supervisor offer to support you achieving your goals? What perspectives can

colleagues provide?

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Where do people eat lunch? Where are the hidden spots? Where are the “hot spots” at

your organization?

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When does your supervisor like to have meetings? When is a good time for questions? When do you need to ask for time

off? When do your colleagues like to talk

“shop” or talk “fun?”

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How do you ask depending on powerful/influence? How do you know who has seniority? How do your supervisor/peers prefer

questions? Email? Phone? In-person? At meetings? How do people schedule? Emails?

Electronic calendar requests?

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Think, Pause, Think, Pause Again: Understanding Communications Culture

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Think/Write/Speak carefully Err on cautious side Err on positive side

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Review emails….review again Write with reader’s needs in mind Consider tone

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Reply versus Reply ALL Confidentiality Email versus Call versus In-Person Prep for communication

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Guest Speaker

Josh EdwardsAmeriCorps VISTA alum

Mount Carmel Health System

Columbus, OH

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Addressing issues of obesity,infant mortality and chronicmedical conditions, the MountCarmel Healthy Living Centerprovides holistic health andwellness services to the entirecity of Columbus, empoweringand equipping each individualto embrace long-term healthbehavior changes.

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Effective Communication

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Staying Organized

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Staying Engaged

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Take Responsibility for Your Supervision

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Mutual expectations Organization priorities 3/6/9 month goal setting

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Early wins Solution orientated Growth mindset

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Cultivate Patience

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Accepting what you don’t love Accepting what you don’t know Allowing time for results Allowing time for own adjustment Assessing your goals Assessing fit

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Guest Speaker

Amanda PhamAmeriCorps VISTA Leader

FIRST VISTA Program

Indianapolis, IN

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Experience is unique

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There is no “right” way

“If we all worked on the assumption that what is accepted is really true, there would be little hope of advance.” - Orville Wright

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Know your strengths and weaknesses

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“Dress” for the Job You Want

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Excel in your role…and more Put in the time…but keep life balance Be open to learning…and then learn more Always act professional…you never know who is watching Find role models…and roll with the modeling

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1. Slow down to learn2. Communicate with care3. Set yourself up for success4. Accept the process5. Lean out

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Resources Managing Up: Navigating the VISTA-Supervisor

Relationship

Mindset by Carol Dweck The Benefits of Saying Nice Things About Your

Colleagues Figure Out Your Manager’s Communication Style

Watch:

Read:

Read/Follow: Lindsey Pollack, Millennial Workplace Expert, lindseypollak.com, twitter.com/lindseypollak

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If you can see your path laid out in front of you step by step,

you know it's not your path.

Your own path you make with every step you take. That's why it's your path.

Joseph Campbell

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Evaluation

Please take a few moments to share your feedback through the quick poll on the right side of the screen. How can we improve these sessions? What topics should we

include in future webinars? Thank you very much for your time and participation!

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Questions

To ask a question verbally, call in using the number on this slide and press *1

To ask a question electronically, use the Q&A feature located in the bottom right corner of the screen. Please ask “All Panelists”

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Thank You for Your Participation! If you have further questions or for more information, contact us:

VISTAwebinars@cns.gov

Our next webinar:

VISTA Benefits and Taxes: Just The Basics – 11/20Applying Decision-Making Insights to Strengthen Anti-Poverty Efforts – 11/30

2:00pm Eastern

Visit the Webinars for VISTAs page on the VISTA Campus for a complete schedule of VISTA webinars