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Corporate Communication &Investor Relations Department
1-34, Ochiai, Tama-shi, Tokyo 206-8686, JapanPhone: +81-42-356-0808Facsimile: +81-42-356-7301E-mail: [email protected]: http://www.benesse.co.jp/IR/english/index.html
STARTING A NEW JOURNEY
ANNUAL REPORT 2007For the Year Ended March 31, 2007
AN
NU
AL R
EP
OR
T 2007
©Chichu Art MuseumPhoto: Mitsumasa Fujitsuka
PROFILE
CONTENTS
The name Benesse derives from the Latin words “bene,”
meaning good or well, and “esse,” meaning to live or to
be. Together, they embody our corporate philosophy of
helping people live well. Benesse defines its business
activities as education, languages, lifestyle and welfare,
covering virtually all aspects of people’s lives—from
childbirth to childrearing, school and family life, through
to old age. In all these areas, we are striving to live up
to our name.
[ 1 ] AT A GLANCE
[ 2 ] FINANCIAL HIGHLIGHTS
[ 4 ] LETTER FROM THE CHAIRMAN
[ 6 ] DISCUSSION WITH EXECUTIVES
[15] REVIEW OF OPERATIONS[16] EDUCATION GROUP
[22] LIFETIME VALUE COMPANY
[24] SENIOR COMPANY
[26] LANGUAGE COMPANY
[28] AVIVA BUSINESS/OTHERS
[29] MARKETING STRATEGY
[31] RESEARCH AND DEVELOPMENT
[33] THE FOUNDATIONS FOR HELPING PEOPLELIVE WELL[34] CORPORATE GOVERNANCE
[38] COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
[40] BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
[42] COMMUNICATING WITH STAKEHOLDERS
[49] FINANCIAL SECTION[91] CONSOLIDATED SUBSIDIARIES
[92] THE HISTORY OF BENESSE CORPORATION
[93] INVESTOR INFORMATION
[94] CORPORATE DATA
[95] BENESSE GROUP CODE OF CONDUCT
ON THE COVER: NAOSHIMA ISLANDNaoshima Island in the picturesque Seto Inland Sea is an idyllic and tranquilhideaway. Developed and run by Benesse, it weds contemporary art, architec-ture, nature and culture to offer visitors an unforgettable experience.
The building in the foreground is Chichu Art Museum, managed byNaoshima Fukutake Art Museum Foundation.
AT A GLANCE
EDUCATIONGROUP
SENIORCOMPANY
AVIVABUSINESS
OTHERS
LIFETIMEVALUECOMPANY
LANGUAGECOMPANY
SEGMENT SALESTO TOTAL SALES
58.9%
9.0%
2.9%
5.9%
6.6%
16.7%
Annual Report 2007 [ 95 ]
BENESSE GROUP CODE OF CONDUCT
To support “Benesse = well-being” for each individual
To sustain the provision of value to society
Established on November 5, 2001Revised on January 28, 2005
As members of the Benesse Group, we will provide sustained support to the realization of “Benesse = well-being”
for all stakeholders.
By offering high-quality products and services, we will provide value to society and continue unremittingly in
advanced and innovative efforts to influence lifestyles and support the well-being of each individual.
By sustaining the provision of inimitable and distinctive value, we are committed to becoming an essential
presence for society today and tomorrow. The corporate social responsibility we aim to fulfill is to grow as a
company together with society. Being fully aware of the importance of contributing to the solution of social
issues, we will broadly invest management resources and specialized knowledge, particularly for research activity
in the educational field, to contribute to the solution of issues.
In the organization of business management, we will promote efforts in reforming corporate governance as well
as in compliance, risk management, human resources development, and the environment to become a company
worthy of the trust of customers, consumers, shareholders, employees, local communities, and society.
As a member of the Benesse Group, each one of us without exception must conduct ourselves appropriately
and fairly in order to sustain the provision of value to society and to be worthy of society’s trust. To achieve these
objectives, the “Benesse Group Code of Conduct” specifies in practical terms the nature of conduct, standards,
and regulations to be observed.
*Please visit http://www.benesse.co.jp/english/brand/declare
©Benesse Corporation All rights reserved.
Annual Report 2007 [ 1 ]
02 03 04 05 06 070
60,000
120,000
180,000
240,000 40,000
20,000
30,000
10,000
0
208,833
30,612174,729162,835 164,780
183,443198,665
27,021
17,649
22,419
28,905 29,715
02 03 04 05 06 070
5,000
10,000
15,000
25,000
20,000
5,000
4,000
2,000
3,000
1,000
0
20,769
430
12,18313,609
16,241
19,91821,415
1,5451,851 1,870 1,743
1,350
02 03 04 05 06 07
0
5,000
10,000
15,000
20,000 8,000
6,000
2,000
4,000
0
–2,000
10,326
(1,183)
13,915
(1,564)
02 03 04 05 06 07
0
10,000
20,000
30,000
40,000 6,000
4,500
1,500
3,000
0
–1,500
32,054
2,540
7,145
12,149
16,761
22,813
27,402
(1,064)
463
1,7242,004 1,909
02 03 04 05 06 07
0
10,000
20,000
30,000 9,000
3,000
6,000
0
–3,000
23,450
1,373
10,946
14,75716,264
18,24720,834
(2,016)(2,811)
(1,199)287 132
02 03 04 05 06 07
0
20,000
40,000
60,000
80,000 8,000
6,000
2,000
4,000
0
–2,000
59,164
4,670
62,24754,939
46,096 46,98251,536
5841,016
450(783)
2,545
The Education Group boasts an extensive lineup that meets off-campus
education needs and provides support for schools and teachers. In the former,
Benesse focuses on correspondence courses for children of all ages with its
Shinkenzemi and Kodomo Challenge brands, while Shinken Simulated Exams—
mock university entrance exams for high school students—are the main
product in the school support field. Benesse is now reinforcing its product
and service lineup to respond to diversifying needs in the education market.
Centered on Benesse Style Care Co., Ltd., the Senior Company operates a
network of nursing homes for the elderly. It also provides home help ser-
vices, training courses for caregivers, and medical and nursing care human
resource services.
AVIVA Co., Ltd., created through the transfer of some operations from
AVIVA Japan Corporation on April 1, 2005, operates personal computer
(PC) schools.
This segment includes Telemarketing Japan, Inc., primarily focused on
telemarketing operations, and Synform Co., Ltd., which provides data pro-
cessing services. Other subsidiaries in this segment conduct logistics, personnel
services and other businesses.
The Lifetime Value (LTV) Company provides a whole host of information
and support for everyday life through its magazines, websites, mail-order
shopping, food delivery and other services. Targeting women with house-
work and parenting responsibilities who want to enjoy and be in control of
their lives as fully engaged members of society, the LTV Company supplies
information on anything from childbirth, parenting and family finances, to
food and health issues and pet ownership.
The Language Company offers language instruction, translation and interpre-
tation services, mainly through Berlitz International, Inc. and Simul Interna-
tional, Inc. It also provides an online evaluation test, the Global Test of EnglishCommunication (GTEC), which measures comprehensive English communica-
tion skills.
OVERVIEWNET SALES/OPERATING INCOME (LOSS) [Millions of Yen]
[ Years ended March 31 ]
[ Years ended March 31 ]
[ Years ended March 31 ]
[ Years ended March 31 ]
[ Years ended March 31 ]
[ Years ended March 31 ]
■ Net Sales (left)■ Operating Income (right)
■ Net Sales (left)■ Operating Income (Loss)
(right)
■ Net Sales (left)■ Operating Income (Loss)
(right)
■ Net Sales (left)■ Operating Income (Loss)
(right)
■ Net Sales (left)■ Operating Income (Loss)
(right)
■ Net Sales (left)■ Operating Income (right)
Note: Segment sales are based on outside sales and intersegment sales are not included. Annual Report 2007 [ 1 ]
[ 2 ] Annual Report 2007 Annual Report 2007 [ 3 ]
02 03 04 05 06 07
267,250258,289 260,142
291,403
333,767
354,596
0
100,000
200,000
300,000
400,000
02 03 04 05 06 07
10,934
8,046
9,85111,116
20,504
11,80210,738
8,6667,821 7,511
9,775 9,929
0
6,000
12,000
18,000
24,000
02 03 04 05 06 070
10,000
20,000
30,000
40,000
24,589
16,317
20,702
26,178
28,412
31,317
9.2
6.3
8.0
9.0
8.5
8.8
02 03 04 05 06 07
0.2
0.1
4.1
2.5
5.5
3.3
8.3
4.8
8.9
5.0
9.5
5.4
0
10.0
7.5
5.0
2.5
02 03 04 05 06 07
327
6,973
9,394
14,297
16,039
18,244
0.1
2.73.6
4.9
4.8
5.1
0
5,000
10,000
15,000
20,000
02 03 04 05 06 07
2
65
89
138
156
178
0
50
100
150
200
02 03 04 05 06 07
171,826 169,428 170,781 174,711
186,292
197,302
59.0
61.5 58.5 56.8 56.4 56.4
0
50,000
100,000
150,000
200,000
944.6
45.0
45.1
43.5
47.9
47.8
02 03 04 05 06 07
29 29
40
60
75
85
0
25
50
75
100
02 03 04 05 06 07
9,051
8,0818,599
9,890
12,08112,753
0
4,000
8,000
12,000
16,000
FORWARD-LOOKING STATEMENTSThis annual report contains forward-looking statements concerning the future plans, strategies, beliefs and performance of Benesse Corporation and its subsidiaries.These forward-looking statements are not historical facts. They are expectations, estimates, forecasts and projections based on information currently available to the companyand are subject to a number of risks, uncertainties and assumptions, which, without limitation, include economic trends, competition in markets where the Company is active,personal consumption, market demand, the tax system and other legislation. As such, actual results may differ materially from those projected.
FINANCIAL HIGHLIGHTSBenesse Corporation and Consolidated SubsidiariesYears ended March 31, 2007 and 2006
NET SALES
[Millions of Yen]
[ Years ended March 31 ]
OPERATING INCOME /OPERATING INCOME RATIO[Millions of Yen]
[ Years ended March 31 ]
■ Operating IncomeOperating Income Ratio [%]
■ Net IncomeNet Income Ratio [%]
NET INCOME /NET INCOME RATIO[Millions of Yen]
[ Years ended March 31 ]
NET INCOME PER SHARE
[Yen]
[ Years ended March 31 ]
SHAREHOLDERS’ EQUITY /TOTAL EQUITY / EQUITY RATIO[Millions of Yen]
[ As of March 31 ]
■ Shareholders’ Equity / Total EquityEquity Ratio [%]
ROEROA
ROE / ROA
[%]
[ Years ended March 31 ]
CAPITAL EXPENDITURES /DEPRECIATION AND AMORTIZATION[Millions of Yen]
[ Years ended March 31 ]
CASH DIVIDENDS /DIVIDEND PAYOUT RATIO[Yen]
[ Years ended March 31 ]
■ Capital Expenditures■ Depreciation and Amortization
NUMBER OF EMPLOYEES
[ As of March 31 ]
Thousands ofMillions of Yen U.S. Dollars
Years ended March 31 2007 2006 2007
FOR THE YEAR:
Net Sales ¥ 354,596 ¥ 333,767 6.2% $3,005,051
Cost of Sales 175,219 165,347 6.0 1,484,907
Selling, General and Administrative Expenses 148,060 140,008 5.8 1,254,746
Operating Income 31,317 28,412 10.2 265,398
Income Before Income Taxes and Minority Interests 32,339 27,746 16.6 274,059
Income Taxes 13,903 11,637 19.5 117,822
Net Income 18,244 16,039 13.7 154,610
Capital Expenditures 11,802 20,504 (42.4) 100,017
Depreciation and Amortization 9,929 9,775 1.6 84,144
AT YEAR-END:
Total Assets ¥ 349,099 ¥ 330,230 5.7% $2,958,466
Shareholders’ Equity / Total Equity 197,302 186,292 5.9 1,672,051
Yen U.S. Dollars
PER SHARE OF COMMON STOCK:
Net Income ¥ 177.86 ¥ 156.45 $ 1.51
Shareholders’ Equity / Total Equity 1,917.64 1,817.56 16.25
Cash Dividends 85.00 75.00 0.72
Dividend Payout Ratio 47.8% 47.9%Percentage
RATIOS:
Equity Ratio 56.4% 56.4%Return on Equity (ROE) 9.5 8.9Return on Assets (ROA) 5.4 5.0
Number of Employees 12,753 12,081
Notes: 1. U.S. dollar figures are translated, for convenience only, at the rate of ¥118 to U.S.$1, the effective rate of exchange prevailing on March 31, 2007.2. The computation of Net Income per Share of Common Stock is based on the weighted average number of shares of common stock outstanding during each year.3. Return on Equity (ROE) is calculated based on the average of total shareholders’ equity (/total equity) at the beginning and end of each fiscal year.4. Return on Assets (ROA) is calculated based on the average of total assets at the beginning and end of each fiscal year.
PercentageChange
■ Cash DividendsDividend Payout Ratio [%]
[ 2 ] Annual Report 2007 Annual Report 2007 [ 3 ]
02 03 04 05 06 07
267,250258,289 260,142
291,403
333,767
354,596
0
100,000
200,000
300,000
400,000
02 03 04 05 06 07
10,934
8,046
9,85111,116
20,504
11,80210,738
8,6667,821 7,511
9,775 9,929
0
6,000
12,000
18,000
24,000
02 03 04 05 06 070
10,000
20,000
30,000
40,000
24,589
16,317
20,702
26,178
28,412
31,317
9.2
6.3
8.0
9.0
8.5
8.8
02 03 04 05 06 07
0.2
0.1
4.1
2.5
5.5
3.3
8.3
4.8
8.9
5.0
9.5
5.4
0
10.0
7.5
5.0
2.5
02 03 04 05 06 07
327
6,973
9,394
14,297
16,039
18,244
0.1
2.73.6
4.9
4.8
5.1
0
5,000
10,000
15,000
20,000
02 03 04 05 06 07
2
65
89
138
156
178
0
50
100
150
200
02 03 04 05 06 07
171,826 169,428 170,781 174,711
186,292
197,302
59.0
61.5 58.5 56.8 56.4 56.4
0
50,000
100,000
150,000
200,000
944.6
45.0
45.1
43.5
47.9
47.8
02 03 04 05 06 07
29 29
40
60
75
85
0
25
50
75
100
02 03 04 05 06 07
9,051
8,0818,599
9,890
12,08112,753
0
4,000
8,000
12,000
16,000
FORWARD-LOOKING STATEMENTSThis annual report contains forward-looking statements concerning the future plans, strategies, beliefs and performance of Benesse Corporation and its subsidiaries.These forward-looking statements are not historical facts. They are expectations, estimates, forecasts and projections based on information currently available to the companyand are subject to a number of risks, uncertainties and assumptions, which, without limitation, include economic trends, competition in markets where the Company is active,personal consumption, market demand, the tax system and other legislation. As such, actual results may differ materially from those projected.
FINANCIAL HIGHLIGHTSBenesse Corporation and Consolidated SubsidiariesYears ended March 31, 2007 and 2006
NET SALES
[Millions of Yen]
[ Years ended March 31 ]
OPERATING INCOME /OPERATING INCOME RATIO[Millions of Yen]
[ Years ended March 31 ]
■ Operating IncomeOperating Income Ratio [%]
■ Net IncomeNet Income Ratio [%]
NET INCOME /NET INCOME RATIO[Millions of Yen]
[ Years ended March 31 ]
NET INCOME PER SHARE
[Yen]
[ Years ended March 31 ]
SHAREHOLDERS’ EQUITY /TOTAL EQUITY / EQUITY RATIO[Millions of Yen]
[ As of March 31 ]
■ Shareholders’ Equity / Total EquityEquity Ratio [%]
ROEROA
ROE / ROA
[%]
[ Years ended March 31 ]
CAPITAL EXPENDITURES /DEPRECIATION AND AMORTIZATION[Millions of Yen]
[ Years ended March 31 ]
CASH DIVIDENDS /DIVIDEND PAYOUT RATIO[Yen]
[ Years ended March 31 ]
■ Capital Expenditures■ Depreciation and Amortization
NUMBER OF EMPLOYEES
[ As of March 31 ]
Thousands ofMillions of Yen U.S. Dollars
Years ended March 31 2007 2006 2007
FOR THE YEAR:
Net Sales ¥ 354,596 ¥ 333,767 6.2% $3,005,051
Cost of Sales 175,219 165,347 6.0 1,484,907
Selling, General and Administrative Expenses 148,060 140,008 5.8 1,254,746
Operating Income 31,317 28,412 10.2 265,398
Income Before Income Taxes and Minority Interests 32,339 27,746 16.6 274,059
Income Taxes 13,903 11,637 19.5 117,822
Net Income 18,244 16,039 13.7 154,610
Capital Expenditures 11,802 20,504 (42.4) 100,017
Depreciation and Amortization 9,929 9,775 1.6 84,144
AT YEAR-END:
Total Assets ¥ 349,099 ¥ 330,230 5.7% $2,958,466
Shareholders’ Equity / Total Equity 197,302 186,292 5.9 1,672,051
Yen U.S. Dollars
PER SHARE OF COMMON STOCK:
Net Income ¥ 177.86 ¥ 156.45 $ 1.51
Shareholders’ Equity / Total Equity 1,917.64 1,817.56 16.25
Cash Dividends 85.00 75.00 0.72
Dividend Payout Ratio 47.8% 47.9%Percentage
RATIOS:
Equity Ratio 56.4% 56.4%Return on Equity (ROE) 9.5 8.9Return on Assets (ROA) 5.4 5.0
Number of Employees 12,753 12,081
Notes: 1. U.S. dollar figures are translated, for convenience only, at the rate of ¥118 to U.S.$1, the effective rate of exchange prevailing on March 31, 2007.2. The computation of Net Income per Share of Common Stock is based on the weighted average number of shares of common stock outstanding during each year.3. Return on Equity (ROE) is calculated based on the average of total shareholders’ equity (/total equity) at the beginning and end of each fiscal year.4. Return on Assets (ROA) is calculated based on the average of total assets at the beginning and end of each fiscal year.
PercentageChange
■ Cash DividendsDividend Payout Ratio [%]
[ 4 ] Annual Report 2007 Annual Report 2007 [ 5 ]
LETTER FROM THE CHAIRMAN
Benesse Corporation has embarked on a new journey. On April 27, 2007, we created a
senior management structure headed by three representative directors. While maintaining
Benesse’s transparent and rapid decision-making capabilities, this structure will reinforce
corporate governance for the entire Group and ensure more timely and accurate decisions
by sharing management roles among the three representative directors.
I believe we now have the optimal management team in place to realize a new period of
growth for Benesse.
Our New Management Policy
We have also announced a new management policy to take the Group forward to fiscal
2010. Guided by the keywords “strategic focus” and “reform,” we’re aiming for
operating income of ¥43 billion on net sales of ¥430 billion in fiscal 2010, and ROE of
12%. We have chosen these three performance benchmarks because sales are testament
to the trust customers put in the Benesse name, profits are proof of our hard work as a
company, and ROE shows shareholders how effectively we are using their investment.
We’re aiming to maximize the Group’s corporate value by achieving these targets.
I want to use this letter to also stress to shareholders the importance of our corporate
philosophy: helping others to live well, expressed in our company name “Benesse.” It is
vital that the value, products and services we provide to customers through our business
activities are entirely consistent with this corporate philosophy—which will not change
or be influenced by fashion—and with our mission and the message we want to
communicate to customers.
Our Corporate Philosophy
Our corporate philosophy is based on three unchanging objectives: develop and launch
the kind of high-quality services we’d be happy to use ourselves and offer our own
families; empower people to solve issues for themselves and enjoy life to the full at any
age; and provide services that help customers find even greater meaning and enjoyment
in life the older they become. In realizing these goals, we’re confident we can benefit
our shareholders and all other Benesse stakeholders over the medium to long term.
[ 4 ] Annual Report 2007
A Unique Business Model
Since the Benesse Group was founded in 1955, we have established unique business
models that have helped us to deliver consistent growth. This growth is underpinned by
many hard lessons learnt by Benesse’s founding president, Tetsuhiko Fukutake, who
discovered through the failure of earlier businesses to rely on cash flows not debt,
minimize inventories, and give customers continued backup for the products and
services they’ve purchased.
Developing New Business Models
The Benesse Group’s operating environment is undergoing massive change due to
Japan’s ageing society, globalization and the growing use of IT in everyday life. To
continue delivering growth in this context, it’s vital that we build new, groundbreaking
business models. The key to this will be a highly targeted, localized marketing structure
and specialist product and service production capabilities, both of which will become
stronger over time. By combining these new strengths with our existing assets, my aim
is to create new business models that are relevant regardless of time or place.
Going forward, everyone at Benesse will work to retain the trust of stakeholders by
continuing to drive growth and ensuring the Company has a vital role to play in local
communities and society as a whole. I hope we can count on your continued support in
this endeavor.
July 2007
SOICHIRO FUKUTAKE
Representative Director, Chairman and CEO
SOICHIRO FUKUTAKERepresentative Director,Chairman and CEO
Annual Report 2007 [ 5 ]
[ 4 ] Annual Report 2007 Annual Report 2007 [ 5 ]
LETTER FROM THE CHAIRMAN
Benesse Corporation has embarked on a new journey. On April 27, 2007, we created a
senior management structure headed by three representative directors. While maintaining
Benesse’s transparent and rapid decision-making capabilities, this structure will reinforce
corporate governance for the entire Group and ensure more timely and accurate decisions
by sharing management roles among the three representative directors.
I believe we now have the optimal management team in place to realize a new period of
growth for Benesse.
Our New Management Policy
We have also announced a new management policy to take the Group forward to fiscal
2010. Guided by the keywords “strategic focus” and “reform,” we’re aiming for
operating income of ¥43 billion on net sales of ¥430 billion in fiscal 2010, and ROE of
12%. We have chosen these three performance benchmarks because sales are testament
to the trust customers put in the Benesse name, profits are proof of our hard work as a
company, and ROE shows shareholders how effectively we are using their investment.
We’re aiming to maximize the Group’s corporate value by achieving these targets.
I want to use this letter to also stress to shareholders the importance of our corporate
philosophy: helping others to live well, expressed in our company name “Benesse.” It is
vital that the value, products and services we provide to customers through our business
activities are entirely consistent with this corporate philosophy—which will not change
or be influenced by fashion—and with our mission and the message we want to
communicate to customers.
Our Corporate Philosophy
Our corporate philosophy is based on three unchanging objectives: develop and launch
the kind of high-quality services we’d be happy to use ourselves and offer our own
families; empower people to solve issues for themselves and enjoy life to the full at any
age; and provide services that help customers find even greater meaning and enjoyment
in life the older they become. In realizing these goals, we’re confident we can benefit
our shareholders and all other Benesse stakeholders over the medium to long term.
[ 4 ] Annual Report 2007
A Unique Business Model
Since the Benesse Group was founded in 1955, we have established unique business
models that have helped us to deliver consistent growth. This growth is underpinned by
many hard lessons learnt by Benesse’s founding president, Tetsuhiko Fukutake, who
discovered through the failure of earlier businesses to rely on cash flows not debt,
minimize inventories, and give customers continued backup for the products and
services they’ve purchased.
Developing New Business Models
The Benesse Group’s operating environment is undergoing massive change due to
Japan’s ageing society, globalization and the growing use of IT in everyday life. To
continue delivering growth in this context, it’s vital that we build new, groundbreaking
business models. The key to this will be a highly targeted, localized marketing structure
and specialist product and service production capabilities, both of which will become
stronger over time. By combining these new strengths with our existing assets, my aim
is to create new business models that are relevant regardless of time or place.
Going forward, everyone at Benesse will work to retain the trust of stakeholders by
continuing to drive growth and ensuring the Company has a vital role to play in local
communities and society as a whole. I hope we can count on your continued support in
this endeavor.
July 2007
SOICHIRO FUKUTAKE
Representative Director, Chairman and CEO
SOICHIRO FUKUTAKERepresentative Director,Chairman and CEO
Annual Report 2007 [ 5 ]
[ 6 ] Annual Report 2007 Annual Report 2007 [ 7 ]
SOICHIRO FUKUTAKEChairman and CEO
DISCUSSION WITH EXECUTIVES
On April 27, 2007, Benesse embarked on a new journey with the creation of asenior management structure headed by three representative directors: SoichiroFukutake, Chairman and CEO; Kenichi Fukuhara, Vice Chairman and Deputy CEO;and Tamotsu Fukushima, President and COO. This new start comes against thebackdrop of far-reaching changes in the Company’s operating environmentcharacterized by an aging Japanese society with fewer births and changes to thecountry’s school education and entrance exam systems.
In this section, we ask Benesse’s new senior management team how they planto guide the Group in this changing landscape.
TAMOTSU FUKUSHIMARepresentative Director,President and COO
Responsible for operational executionat Benesse Corporation (parent); candraw on extensive specialist knowl-edge and ability in the education fieldfrom marketing to the production ofeducation materials
[ BENESSE’S NEW MANAGEMENT TEAM ]
Q1 Since April this year you have had three representative directors.Won’t this mean less clarity in terms of management accountability?
Fukutake: With our new structure, management roles are now shared between each
of the three representative directors. This is designed to reinforce the corporate
governance framework for the entire Group and ensure more rapid and accurate
management decisions.
As Chairman and CEO, my role is to formulate the management vision and
policy for the Group. I also bear ultimate responsibility for achieving the Benesse
Group’s performance targets. Vice Chairman and Deputy CEO Kenichi Fukuhara is
responsible for overseeing the management of Group companies and also supports me
in my role as CEO. Tamotsu Fukushima, as President and COO, is mainly respon-
sible for operational execution at the parent company Benesse Corporation, which is
mainly focused on the education business.
SOICHIRO FUKUTAKERepresentative Director,Chairman and CEO
Responsible for management policyand formulating the corporate visionfor the entire Benesse Group;ultimately responsible for achievingthe commitments in Benesse’sMedium-Term Management Plan
KENICHI FUKUHARARepresentative Director,Vice Chairman and Deputy CEO
Assists CEO in decision-making;responsible for overseeing theexecution of operations at all majorGroup companies; supports CEObased on specialist knowledge of thesecurities market, experience incorporate management, and experi-ence living and working overseas; hisnetwork of personal contacts will alsoprove valuable.
[ Corporate governance structure overhauled ]
■ Governance of Group companies strengthened■ Executive accountability and authority clarified in each business
NEW MANAGEMENT STRUCTURE
EducationCompany
Chairman and CEO:SOICHIRO FUKUTAKE
Vice Chairman and Deputy CEO:KENICHI FUKUHARA
President and COO:TAMOTSU FUKUSHIMA
LTVCompany
BerlitzInternational
SimulInternational
BenesseStyleCare
AVIVA TelemarketingJapan
Strategic direction for the entire GroupCreation of long-term visionCommitment to goals of GroupMedium-term Management Plan
Support for CEO decision-makingMonitoring of business execution atmajor Group companies
Highest level of responsi-bility for operationalexecution at BenesseCorporation
Board of Directors
(from April 27, 2007)
[ 6 ] Annual Report 2007 Annual Report 2007 [ 7 ]
SOICHIRO FUKUTAKEChairman and CEO
DISCUSSION WITH EXECUTIVES
On April 27, 2007, Benesse embarked on a new journey with the creation of asenior management structure headed by three representative directors: SoichiroFukutake, Chairman and CEO; Kenichi Fukuhara, Vice Chairman and Deputy CEO;and Tamotsu Fukushima, President and COO. This new start comes against thebackdrop of far-reaching changes in the Company’s operating environmentcharacterized by an aging Japanese society with fewer births and changes to thecountry’s school education and entrance exam systems.
In this section, we ask Benesse’s new senior management team how they planto guide the Group in this changing landscape.
TAMOTSU FUKUSHIMARepresentative Director,President and COO
Responsible for operational executionat Benesse Corporation (parent); candraw on extensive specialist knowl-edge and ability in the education fieldfrom marketing to the production ofeducation materials
[ BENESSE’S NEW MANAGEMENT TEAM ]
Q1 Since April this year you have had three representative directors.Won’t this mean less clarity in terms of management accountability?
Fukutake: With our new structure, management roles are now shared between each
of the three representative directors. This is designed to reinforce the corporate
governance framework for the entire Group and ensure more rapid and accurate
management decisions.
As Chairman and CEO, my role is to formulate the management vision and
policy for the Group. I also bear ultimate responsibility for achieving the Benesse
Group’s performance targets. Vice Chairman and Deputy CEO Kenichi Fukuhara is
responsible for overseeing the management of Group companies and also supports me
in my role as CEO. Tamotsu Fukushima, as President and COO, is mainly respon-
sible for operational execution at the parent company Benesse Corporation, which is
mainly focused on the education business.
SOICHIRO FUKUTAKERepresentative Director,Chairman and CEO
Responsible for management policyand formulating the corporate visionfor the entire Benesse Group;ultimately responsible for achievingthe commitments in Benesse’sMedium-Term Management Plan
KENICHI FUKUHARARepresentative Director,Vice Chairman and Deputy CEO
Assists CEO in decision-making;responsible for overseeing theexecution of operations at all majorGroup companies; supports CEObased on specialist knowledge of thesecurities market, experience incorporate management, and experi-ence living and working overseas; hisnetwork of personal contacts will alsoprove valuable.
[ Corporate governance structure overhauled ]
■ Governance of Group companies strengthened■ Executive accountability and authority clarified in each business
NEW MANAGEMENT STRUCTURE
EducationCompany
Chairman and CEO:SOICHIRO FUKUTAKE
Vice Chairman and Deputy CEO:KENICHI FUKUHARA
President and COO:TAMOTSU FUKUSHIMA
LTVCompany
BerlitzInternational
SimulInternational
BenesseStyleCare
AVIVA TelemarketingJapan
Strategic direction for the entire GroupCreation of long-term visionCommitment to goals of GroupMedium-term Management Plan
Support for CEO decision-makingMonitoring of business execution atmajor Group companies
Highest level of responsi-bility for operationalexecution at BenesseCorporation
Board of Directors
(from April 27, 2007)
[ 8 ] Annual Report 2007 Annual Report 2007 [ 9 ]
0
1.00
2.00
3.00
4.00
4.20 4.103.87
3.703.83
4.01 4.053.91
TAMOTSU FUKUSHIMAPresident and COO
Mr. Fukuhara, in his previous post as President of consolidated subsidiary Benesse Style Care Co., Ltd.,
achieved success in expanding the nursing care business. Before joining Benesse he worked for Japan’s largest
securities firm where he acquired experience of living and working abroad and extensive knowledge of stock
markets. Accordingly, we judged him to be the ideal choice to oversee the wide and varied activities of Group
companies, stretching from nursing care and parenting to language education. These companies mainly use
physical business sites as opposed to correspondence or web-based operations.
Mr. Fukushima has many years of experience in Benesse’s education business, accumulating specialist
knowledge in areas ranging from marketing to the production of education materials. We therefore decided he
was the perfect person to become President and COO of Benesse Corporation since it is primarily involved in
the education business.
Together, the three of us will emphasize teamwork in the management of the Benesse Group. As one
example of this approach, we have early morning meetings every day to discuss key management and other
issues facing the Group.
In addition to the triumvirate of representative directors, we have appointed two new directors, and one
independent director. By expanding the Board of Directors with a mix of directors who have detailed knowledge
of the internal workings of Benesse’s operations and an independent director with a truly impartial perspective,
our aim is to energize board meeting discussions and thereby further reinforce corporate governance.
[ EDUCATION ]
Q2 Enrollment in mainstay Shinkenzemi correspondence courses in April 2007dipped for the first time in four fiscal years. What were the reasons behindthis drop and how do you plan to increase enrollment going forward?
Fukushima: Shinkenzemi enrollment in April fell 3.4% year on year to 3.91 million
students. There were particularly large declines in enrollment in Senior High School
Courses and Junior High School Courses of 8.8% and 7.1%, respectively. The main
reason for the drop in membership was weakness in the number of new junior and
senior high school students signing up to Shinkenzemi courses for the first time at the
start of the new school year in March and April. We believe this was primarily due to
the lack of impact in our mass-media marketing campaign launched in the previous
fiscal year using TV commercials and other advertising channels.
Although we had problems with new sign-ups, the percentage of students
re-signing remained high. This reflected high levels of satisfaction among Shinkenzemi
members, thanks mainly to our efforts to meet individual student needs by increasing
choice with greater variation in course materials.
In order to stem the decline in enrollment, we intend to relentlessly continue
improving our product range, and at the same time, review marketing initiatives and
enhance mass-media advertising. In
April 2007, we implemented far-
reaching reforms to our organiza-
tional structure that included
integrating Benesse’s marketing
functions in a newly established
Marketing Headquarters. This
headquarters will be responsible for
overhauling our marketing strategy,
including the allocation of budgets
and resources.
In terms of new course initia-
tives, in fiscal 2006, we launched a
new service that allows students
enrolled on Junior High School Courses to get their worked checked quickly via the internet, and added
new study subjects in Senior High School Courses (science and social studies courses for first-graders). In
fiscal 2007, we will continue to provide products and services tailored to customer needs. One example is a
new system whereby Red Pen Teachers (Shinkenzemi study support staff) for Junior High School Courses
are assigned to specific students to provide better one-to-one support. We are also planning to introduce
next-generation Shinkenzemi courses from fiscal 2007 that use PC- and web-based learning approaches. We
believe this kind of service will help to drive a recovery and then an increase in enrollment.
[ EDUCATION ]
Q3 How do you plan to grow your education business amid a falling birthratein Japan?
Fukushima: Japan’s birthrate began declining more than 20 years ago. Despite this, enrollment in our Kodomo
Challenge (preschool courses) and Shinkenzemi correspondence courses has grown. Moreover, the population
decline in the 1-18 age group is estimated to be around 1% annually, so we don’t expect a significant impact
on our operations.
However, around 20% of the target market for our Kodomo Challenge and Shinkenzemi products is already
enrolled in one of these courses. To achieve further growth in these mainstay businesses given this high market
penetration, our strategy will be to seek out new business opportunities and add value to our products and
services. At the same time, we plan to grow prep school operations into a second mainstay business to drive
overall growth in the education business.
As part of efforts to add more value to correspondence course materials, we have been using the internet
and classrooms to supplement monthly mailings of coursework to members. We are also supplying more
optional products such as workbooks. We are seeing the benefits of this approach with an increase in the
ENROLLMENT IN SHINKENZEMI COURSES AS OF APRIL/PENETRATION RATE
[Millions of members]
April 00 01 02 03 04 05 06 07
Penetration rate [%] 21.1 19.7 18.3 17.6 18.6 19.8 20.0 19.4
Senior HighSchool
Courses
Junior HighSchool
Courses
ElementarySchool
Courses
KodomoChallenge(Preschool
Courses)
[ 8 ] Annual Report 2007 Annual Report 2007 [ 9 ]
0
1.00
2.00
3.00
4.00
4.20 4.103.87
3.703.83
4.01 4.053.91
TAMOTSU FUKUSHIMAPresident and COO
Mr. Fukuhara, in his previous post as President of consolidated subsidiary Benesse Style Care Co., Ltd.,
achieved success in expanding the nursing care business. Before joining Benesse he worked for Japan’s largest
securities firm where he acquired experience of living and working abroad and extensive knowledge of stock
markets. Accordingly, we judged him to be the ideal choice to oversee the wide and varied activities of Group
companies, stretching from nursing care and parenting to language education. These companies mainly use
physical business sites as opposed to correspondence or web-based operations.
Mr. Fukushima has many years of experience in Benesse’s education business, accumulating specialist
knowledge in areas ranging from marketing to the production of education materials. We therefore decided he
was the perfect person to become President and COO of Benesse Corporation since it is primarily involved in
the education business.
Together, the three of us will emphasize teamwork in the management of the Benesse Group. As one
example of this approach, we have early morning meetings every day to discuss key management and other
issues facing the Group.
In addition to the triumvirate of representative directors, we have appointed two new directors, and one
independent director. By expanding the Board of Directors with a mix of directors who have detailed knowledge
of the internal workings of Benesse’s operations and an independent director with a truly impartial perspective,
our aim is to energize board meeting discussions and thereby further reinforce corporate governance.
[ EDUCATION ]
Q2 Enrollment in mainstay Shinkenzemi correspondence courses in April 2007dipped for the first time in four fiscal years. What were the reasons behindthis drop and how do you plan to increase enrollment going forward?
Fukushima: Shinkenzemi enrollment in April fell 3.4% year on year to 3.91 million
students. There were particularly large declines in enrollment in Senior High School
Courses and Junior High School Courses of 8.8% and 7.1%, respectively. The main
reason for the drop in membership was weakness in the number of new junior and
senior high school students signing up to Shinkenzemi courses for the first time at the
start of the new school year in March and April. We believe this was primarily due to
the lack of impact in our mass-media marketing campaign launched in the previous
fiscal year using TV commercials and other advertising channels.
Although we had problems with new sign-ups, the percentage of students
re-signing remained high. This reflected high levels of satisfaction among Shinkenzemi
members, thanks mainly to our efforts to meet individual student needs by increasing
choice with greater variation in course materials.
In order to stem the decline in enrollment, we intend to relentlessly continue
improving our product range, and at the same time, review marketing initiatives and
enhance mass-media advertising. In
April 2007, we implemented far-
reaching reforms to our organiza-
tional structure that included
integrating Benesse’s marketing
functions in a newly established
Marketing Headquarters. This
headquarters will be responsible for
overhauling our marketing strategy,
including the allocation of budgets
and resources.
In terms of new course initia-
tives, in fiscal 2006, we launched a
new service that allows students
enrolled on Junior High School Courses to get their worked checked quickly via the internet, and added
new study subjects in Senior High School Courses (science and social studies courses for first-graders). In
fiscal 2007, we will continue to provide products and services tailored to customer needs. One example is a
new system whereby Red Pen Teachers (Shinkenzemi study support staff) for Junior High School Courses
are assigned to specific students to provide better one-to-one support. We are also planning to introduce
next-generation Shinkenzemi courses from fiscal 2007 that use PC- and web-based learning approaches. We
believe this kind of service will help to drive a recovery and then an increase in enrollment.
[ EDUCATION ]
Q3 How do you plan to grow your education business amid a falling birthratein Japan?
Fukushima: Japan’s birthrate began declining more than 20 years ago. Despite this, enrollment in our Kodomo
Challenge (preschool courses) and Shinkenzemi correspondence courses has grown. Moreover, the population
decline in the 1-18 age group is estimated to be around 1% annually, so we don’t expect a significant impact
on our operations.
However, around 20% of the target market for our Kodomo Challenge and Shinkenzemi products is already
enrolled in one of these courses. To achieve further growth in these mainstay businesses given this high market
penetration, our strategy will be to seek out new business opportunities and add value to our products and
services. At the same time, we plan to grow prep school operations into a second mainstay business to drive
overall growth in the education business.
As part of efforts to add more value to correspondence course materials, we have been using the internet
and classrooms to supplement monthly mailings of coursework to members. We are also supplying more
optional products such as workbooks. We are seeing the benefits of this approach with an increase in the
ENROLLMENT IN SHINKENZEMI COURSES AS OF APRIL/PENETRATION RATE
[Millions of members]
April 00 01 02 03 04 05 06 07
Penetration rate [%] 21.1 19.7 18.3 17.6 18.6 19.8 20.0 19.4
Senior HighSchool
Courses
Junior HighSchool
Courses
ElementarySchool
Courses
KodomoChallenge(Preschool
Courses)
[ 10 ] Annual Report 2007 Annual Report 2007 [ 11 ]
Dispersed functions brought togetherin single Groupwide organization
Marketing Headquarters
INTEGRATION OF MARKETING FUNCTIONS
KENICHI FUKUHARAVice Chairman and Deputy CEO
Senior High School Courses
Junior High School Courses
Elementary School Courses
Kodomo Challenge
amount spent per customer. We continue to work on new initiatives across all our
Shinkenzemi courses. In Elementary School Courses and Junior High School Courses,
for example, we have been using a range of tools such as the internet to develop next-
generation learning styles.
Meanwhile, we have made two important acquisitions in the prep school market:
Ochanomizu Seminar Co., Ltd., a company mainly focused on helping senior high
school students pass university entrance exams, in October 2006, and Tokyo Individual-
ized Educational Institute, Inc. (popularly known by the Japanese acronym, TKG;
Code: 4745; First Section, Tokyo Stock Exchange), a prep school company providing
tailored learning programs for elementary through to senior high school students, in
June 2007. Going forward, we plan to continue actively using M&As to rapidly expand
our prep school operations. Our goal is to use these prep schools to attract more cus-
tomers by meeting the kind of children’s needs we can’t currently satisfy with correspondence courses, which
are mainly seen as tools in boosting student motivation and helping students overcome stumbling blocks in the
learning process.
Additionally, we plan to reinforce our student ability assessment services—already an area of strength for
Benesse—launch new open-market products (non-membership based products) such as learning software
compatible with the Nintendo DS handheld game console, and expand our overseas businesses. These and
other actions will drive further growth in the education business.
[ MARKETING ]
Q4 Benesse’s ratio of marketing expenses to sales is high.What will your strategy be going forward?
Fukushima: The ratio of marketing expenses to sales in fiscal 2006 was 14.1%, a drop of 0.8 of a percentage point
from a year earlier. To attract new members to our mainstay Shinkenzemi courses, we actively advertise in the
mass media and use direct mail as part of a marketing campaign
running from the end of each calendar year until the following March.
As a result, Benesse’s marketing costs are heavily weighted to the
second half of the fiscal year, with first and second half expenses for
fiscal 2006 divided roughly 30/70, respectively.
In marketing activities, Benesse has been moving away from a
reliance on direct mail to a media-mix marketing strategy that also
combines the mass media, the internet, local events and other
approaches. As a result, although we have seen a drop in direct mail
marketing costs in recent years, total marketing expenses have stayed
almost the same. Looking ahead, we intend to roll out a number of market-
ing reforms, including creating proposal-based marketing strategies tailored to
potential customer groups, expanding points of customer contact, and devel-
oping new media channels. We also plan to control total advertising expenses
by emphasizing efficiency.
On April 1, 2007, we integrated marketing functions previously dis-
persed among different education-related businesses in a new Marketing
Headquarters. This will allow us to conduct integrated Company-wide
marketing activities that transcend student age groups and product lines, and
also enable the optimal allocation of budgets and resources from a Company-
wide perspective to raise the efficiency of marketing activities.
[ GROUP COMPANIES ]
Q5 Please talk about the growth potential of Group companies.
Fukuhara: The Group companies I am responsible for are mainly involved in the
language education and nursing care businesses. PC school business also comes under
my remit. We have great hopes for the language education and nursing care businesses,
which we believe have the potential to deliver faster growth than our education busi-
ness during the period up to fiscal 2010.
The language education business mainly comprises the language products and
services supplied by Berlitz International, Inc. This company consistently reported weak
results after we acquired it in 1993. However, results in fiscal 2006 improved markedly
thanks to radical management reforms initiated in fiscal 2004. Berlitz International has
now entered a phase of earnings growth. As CEO of Berlitz International from April 1,
2007, I’m targeting even stronger results by, among other steps, expanding the range of
new products for corporate customers and other students and developing new customer
segments with web-based language lessons.
In the nursing care business, the number of nursing home residents is rising steadily in line with expansion in
our network. In fiscal 2006, we adopted an area-based marketing structure to create a more stable business model.
Moreover, as it becomes increasingly difficult to secure the nursing staff we need, we will implement bold reforms
to our personnel system from fiscal 2007, including better compensation packages, to increase our competitiveness
in the recruitment market. Going forward, we plan to launch a training foundation to significantly boost our
personnel training capabilities and enhance our ability to attract new recruits. Meanwhile, amid steps by local
governments to impose quantitative controls to limit the number of homes in their administrative areas, we
launched a new nursing home business model in March 2007 that falls outside these restrictions, as part of ongo-
ing efforts to respond to regulatory risk. Through these initiatives, we are aiming to drive steady business expan-
sion while further improving the quality of service provision.
[Millions of Yen]
0
10,000
20,000
30,000
40,000
Salespromotion
costs
Advertisingexpenses
Direct mailcosts
06 07 08[Forecast]
[ Years ended March 31 ]
MARKETING EXPENSES
* Figures for parent company only
Learning Software for Nintendo DS
Lesson at TKG
[ 10 ] Annual Report 2007 Annual Report 2007 [ 11 ]
Dispersed functions brought togetherin single Groupwide organization
Marketing Headquarters
INTEGRATION OF MARKETING FUNCTIONS
KENICHI FUKUHARAVice Chairman and Deputy CEO
Senior High School Courses
Junior High School Courses
Elementary School Courses
Kodomo Challenge
amount spent per customer. We continue to work on new initiatives across all our
Shinkenzemi courses. In Elementary School Courses and Junior High School Courses,
for example, we have been using a range of tools such as the internet to develop next-
generation learning styles.
Meanwhile, we have made two important acquisitions in the prep school market:
Ochanomizu Seminar Co., Ltd., a company mainly focused on helping senior high
school students pass university entrance exams, in October 2006, and Tokyo Individual-
ized Educational Institute, Inc. (popularly known by the Japanese acronym, TKG;
Code: 4745; First Section, Tokyo Stock Exchange), a prep school company providing
tailored learning programs for elementary through to senior high school students, in
June 2007. Going forward, we plan to continue actively using M&As to rapidly expand
our prep school operations. Our goal is to use these prep schools to attract more cus-
tomers by meeting the kind of children’s needs we can’t currently satisfy with correspondence courses, which
are mainly seen as tools in boosting student motivation and helping students overcome stumbling blocks in the
learning process.
Additionally, we plan to reinforce our student ability assessment services—already an area of strength for
Benesse—launch new open-market products (non-membership based products) such as learning software
compatible with the Nintendo DS handheld game console, and expand our overseas businesses. These and
other actions will drive further growth in the education business.
[ MARKETING ]
Q4 Benesse’s ratio of marketing expenses to sales is high.What will your strategy be going forward?
Fukushima: The ratio of marketing expenses to sales in fiscal 2006 was 14.1%, a drop of 0.8 of a percentage point
from a year earlier. To attract new members to our mainstay Shinkenzemi courses, we actively advertise in the
mass media and use direct mail as part of a marketing campaign
running from the end of each calendar year until the following March.
As a result, Benesse’s marketing costs are heavily weighted to the
second half of the fiscal year, with first and second half expenses for
fiscal 2006 divided roughly 30/70, respectively.
In marketing activities, Benesse has been moving away from a
reliance on direct mail to a media-mix marketing strategy that also
combines the mass media, the internet, local events and other
approaches. As a result, although we have seen a drop in direct mail
marketing costs in recent years, total marketing expenses have stayed
almost the same. Looking ahead, we intend to roll out a number of market-
ing reforms, including creating proposal-based marketing strategies tailored to
potential customer groups, expanding points of customer contact, and devel-
oping new media channels. We also plan to control total advertising expenses
by emphasizing efficiency.
On April 1, 2007, we integrated marketing functions previously dis-
persed among different education-related businesses in a new Marketing
Headquarters. This will allow us to conduct integrated Company-wide
marketing activities that transcend student age groups and product lines, and
also enable the optimal allocation of budgets and resources from a Company-
wide perspective to raise the efficiency of marketing activities.
[ GROUP COMPANIES ]
Q5 Please talk about the growth potential of Group companies.
Fukuhara: The Group companies I am responsible for are mainly involved in the
language education and nursing care businesses. PC school business also comes under
my remit. We have great hopes for the language education and nursing care businesses,
which we believe have the potential to deliver faster growth than our education busi-
ness during the period up to fiscal 2010.
The language education business mainly comprises the language products and
services supplied by Berlitz International, Inc. This company consistently reported weak
results after we acquired it in 1993. However, results in fiscal 2006 improved markedly
thanks to radical management reforms initiated in fiscal 2004. Berlitz International has
now entered a phase of earnings growth. As CEO of Berlitz International from April 1,
2007, I’m targeting even stronger results by, among other steps, expanding the range of
new products for corporate customers and other students and developing new customer
segments with web-based language lessons.
In the nursing care business, the number of nursing home residents is rising steadily in line with expansion in
our network. In fiscal 2006, we adopted an area-based marketing structure to create a more stable business model.
Moreover, as it becomes increasingly difficult to secure the nursing staff we need, we will implement bold reforms
to our personnel system from fiscal 2007, including better compensation packages, to increase our competitiveness
in the recruitment market. Going forward, we plan to launch a training foundation to significantly boost our
personnel training capabilities and enhance our ability to attract new recruits. Meanwhile, amid steps by local
governments to impose quantitative controls to limit the number of homes in their administrative areas, we
launched a new nursing home business model in March 2007 that falls outside these restrictions, as part of ongo-
ing efforts to respond to regulatory risk. Through these initiatives, we are aiming to drive steady business expan-
sion while further improving the quality of service provision.
[Millions of Yen]
0
10,000
20,000
30,000
40,000
Salespromotion
costs
Advertisingexpenses
Direct mailcosts
06 07 08[Forecast]
[ Years ended March 31 ]
MARKETING EXPENSES
* Figures for parent company only
Learning Software for Nintendo DS
Lesson at TKG
[ 12 ] Annual Report 2007 Annual Report 2007 [ 13 ]
STRATEGIC DIRECTION THROUGH TO FY2010
+
PERFORMANCE TARGETS
PerformanceTargets for FY2010
OperatingIncome 31.3 billion yen 43.0 billion yen
Net Sales 354.5 billion yen 430.0 billion yen
OperatingIncome Ratio 8.8 % 10 %
ROE 9.5 % 12 %
In the AVIVA business, we operate a network of PC schools through subsidiary AVIVA Co., Ltd., which
was acquired by Benesse in 2005. By closing or integrating unprofitable schools, we have downsized the
network from 325 schools at April 1, 2005 to 183 schools at March 31, 2007. Together with reductions in
advertising expenses, this has led to a significant drop in fixed costs. Despite this progress, we expect the
amortization of goodwill of ¥1.7 billion annually until fiscal 2009 to weigh heavily on earnings, illustrated by
an operating loss in the year under review of ¥1.1 billion. Looking ahead, in addition to reducing costs further,
we plan to tackle the issue of boosting top-line performance. Our strategy to grow sales will include expanding
new business and reinforcing marketing.
[ GROWTH STRATEGY ]
Q6 What are your medium-term business strategiesand targets up to fiscal 2010?
Fukutake: Let me give you our targets first. Our goals for fiscal 2010 are unchanged—operating income of
¥43 billion on net sales of ¥430 billion, and an operating income ratio and ROE of 10% and 12%, respectively.
Although some investors are concerned about a slowdown in profit growth due to a 3.4% dip in enrollment in
April 2007 in Shinkenzemi correspondence courses, our core education business, we are still confident of
meeting our existing targets.
There are two main elements to our medium-term growth strategies through fiscal 2010: seek new oppor-
tunities in existing businesses, and move into new business fields. See the accompanying chart for more details.
SEEK NEW OPPORTUNITIES IN EXISTING
BUSINESSES
In education, we plan to continue our efforts to build a more
powerful Benesse brand in the education field. The biggest issue
facing education in Japan today is the declining motivation of
students. At Benesse, our response will be to implement initia-
tives designed to help students rediscover a passion for study and
help them overcome stumbling blocks in the learning process.
Specifically, in order to drive innovation and access new
business opportunities in our Shinkenzemi correspondence
courses, we will work closely with two companies that are now
part of the Benesse Group: TKG, Japan’s leading prep school
company providing individualized learning programs, and
Ochanomizu Seminar, which boasts expertise in the operation of prep schools whose students have achieved
high pass rates on entrance exams to elite universities. By combining their capabilities with our own Benesse
Classrooms, we will focus on developing new products and services to offer more value for customers. We
plan to grow these classroom-based operations into a second pillar in our education business alongside
correspondence courses. Meanwhile, in student ability assessment, we plan to develop new ways of evaluat-
ing ability that don’t simply rely on test scores. With the integration of the School & Teacher Support
Company, which has strong links with schools, and the Shinkenzemi correspondence course business in April
2007, we have created more opportunities for assessment frameworks covering elementary through to senior
high school students. We also know it is important to devise new learning styles in addition to correspon-
dence courses. In June 2007, for example, we launched learning software for the Nintendo DS portable
game console, including training software to boost Japanese reading skills and our first English training
software. This is just one way we plan to encourage children to rediscover the joy of learning.
MOVE INTO NEW BUSINESS FIELDS
In new business fields, we plan to extend our existing mail-order business, which mainly provides lifestyle and
study support for families with infants and toddlers, to cover new age groups from elementary school students
up to adults regardless of age. Leveraging the know-how we have accumulated in correspondence courses in
the 0-18 age group, we intend to take on the challenge of providing correspondence learning services for
adults, too. And in lifestyle support, we have plans to begin offering housework support services to supplement
our existing home food delivery service. Japan’s large population of baby boomers aged between 55 and 60 also
offers the potential for growth through the provision of products and services for active seniors.
Benesse’s marketing structure will be key to developing these businesses across the Group to drive organic
business expansion and growth.
NEWBUSINESSDOMAINS
EXISTINGBUSINESSES
RealizeFurtherBusinessGrowth
Infants
Business
Elementary, Junior High andSenior High School StudentsToddlers University
StudentsWorking Adults/
Housewives Seniors Age
ParentingKodomo Challenge
Mail-order sales oflifestyle and studysupport products
Expansion of otherbusiness segments
Enhance assessment services
Expand classroom-basedbusiness
School & TeacherSupport Company
Develop and enhanceShinkenzemi
Berlitz/Simul
SeniorCompany
AVIVA PC School
Lifestyle support magazines
Mail-order sales of lifestyle and study support products
Correspondence courses forworking adults (women)
Lifestyle support magazines
Active seniors
Strength
en
Mark
eting
Functio
ns
Digita
l
Integrate
FY2006 Results
[ 12 ] Annual Report 2007 Annual Report 2007 [ 13 ]
STRATEGIC DIRECTION THROUGH TO FY2010
+
PERFORMANCE TARGETS
PerformanceTargets for FY2010
OperatingIncome 31.3 billion yen 43.0 billion yen
Net Sales 354.5 billion yen 430.0 billion yen
OperatingIncome Ratio 8.8 % 10 %
ROE 9.5 % 12 %
In the AVIVA business, we operate a network of PC schools through subsidiary AVIVA Co., Ltd., which
was acquired by Benesse in 2005. By closing or integrating unprofitable schools, we have downsized the
network from 325 schools at April 1, 2005 to 183 schools at March 31, 2007. Together with reductions in
advertising expenses, this has led to a significant drop in fixed costs. Despite this progress, we expect the
amortization of goodwill of ¥1.7 billion annually until fiscal 2009 to weigh heavily on earnings, illustrated by
an operating loss in the year under review of ¥1.1 billion. Looking ahead, in addition to reducing costs further,
we plan to tackle the issue of boosting top-line performance. Our strategy to grow sales will include expanding
new business and reinforcing marketing.
[ GROWTH STRATEGY ]
Q6 What are your medium-term business strategiesand targets up to fiscal 2010?
Fukutake: Let me give you our targets first. Our goals for fiscal 2010 are unchanged—operating income of
¥43 billion on net sales of ¥430 billion, and an operating income ratio and ROE of 10% and 12%, respectively.
Although some investors are concerned about a slowdown in profit growth due to a 3.4% dip in enrollment in
April 2007 in Shinkenzemi correspondence courses, our core education business, we are still confident of
meeting our existing targets.
There are two main elements to our medium-term growth strategies through fiscal 2010: seek new oppor-
tunities in existing businesses, and move into new business fields. See the accompanying chart for more details.
SEEK NEW OPPORTUNITIES IN EXISTING
BUSINESSES
In education, we plan to continue our efforts to build a more
powerful Benesse brand in the education field. The biggest issue
facing education in Japan today is the declining motivation of
students. At Benesse, our response will be to implement initia-
tives designed to help students rediscover a passion for study and
help them overcome stumbling blocks in the learning process.
Specifically, in order to drive innovation and access new
business opportunities in our Shinkenzemi correspondence
courses, we will work closely with two companies that are now
part of the Benesse Group: TKG, Japan’s leading prep school
company providing individualized learning programs, and
Ochanomizu Seminar, which boasts expertise in the operation of prep schools whose students have achieved
high pass rates on entrance exams to elite universities. By combining their capabilities with our own Benesse
Classrooms, we will focus on developing new products and services to offer more value for customers. We
plan to grow these classroom-based operations into a second pillar in our education business alongside
correspondence courses. Meanwhile, in student ability assessment, we plan to develop new ways of evaluat-
ing ability that don’t simply rely on test scores. With the integration of the School & Teacher Support
Company, which has strong links with schools, and the Shinkenzemi correspondence course business in April
2007, we have created more opportunities for assessment frameworks covering elementary through to senior
high school students. We also know it is important to devise new learning styles in addition to correspon-
dence courses. In June 2007, for example, we launched learning software for the Nintendo DS portable
game console, including training software to boost Japanese reading skills and our first English training
software. This is just one way we plan to encourage children to rediscover the joy of learning.
MOVE INTO NEW BUSINESS FIELDS
In new business fields, we plan to extend our existing mail-order business, which mainly provides lifestyle and
study support for families with infants and toddlers, to cover new age groups from elementary school students
up to adults regardless of age. Leveraging the know-how we have accumulated in correspondence courses in
the 0-18 age group, we intend to take on the challenge of providing correspondence learning services for
adults, too. And in lifestyle support, we have plans to begin offering housework support services to supplement
our existing home food delivery service. Japan’s large population of baby boomers aged between 55 and 60 also
offers the potential for growth through the provision of products and services for active seniors.
Benesse’s marketing structure will be key to developing these businesses across the Group to drive organic
business expansion and growth.
NEWBUSINESSDOMAINS
EXISTINGBUSINESSES
RealizeFurtherBusinessGrowth
Infants
Business
Elementary, Junior High andSenior High School StudentsToddlers University
StudentsWorking Adults/
Housewives Seniors Age
ParentingKodomo Challenge
Mail-order sales oflifestyle and studysupport products
Expansion of otherbusiness segments
Enhance assessment services
Expand classroom-basedbusiness
School & TeacherSupport Company
Develop and enhanceShinkenzemi
Berlitz/Simul
SeniorCompany
AVIVA PC School
Lifestyle support magazines
Mail-order sales of lifestyle and study support products
Correspondence courses forworking adults (women)
Lifestyle support magazines
Active seniors
Strength
en
Mark
eting
Functio
ns
Digita
l
Integrate
FY2006 Results
[ 14 ] Annual Report 2007 Annual Report 2007 [ 15 ]
0 03 04 05 06 07 08(Forecast)
20
40
60
80
29
45.0% 45.1%
43.5%
47.9%47.8%
50.5%
40
60
75
8590
30
35
40
45
50
LANGUAGECOMPANY
[page 26]
REVIEW OF OPERATIONS
EDUCATIONGROUP
[page 16]
LIFETIMEVALUECOMPANY [page 22]
AVIVABUSINESS
[page 28]
OTHERS
[page 28]
[ 14 ] Annual Report 2007 Annual Report 2007 [ 15 ]
Through the April 2007 integration of previously dispersed marketing functions, the focus of marketing
has shifted from independent activities in each business to an optimized approach for the entire Benesse Group.
Benesse relies on people, from infants to seniors, to support its businesses, and the abilities of employees in-
volved in these businesses are a crucial resource. With this integration, we will see more interaction between
employees from different parts of the Group who, until now, had little contact with each other. This will
energize the workforce and also help our people to improve their skills.
[ RETURNS FOR SHAREHOLDERS ]
Q7 Benesse has significant cash reserves. How do you plan to use thesefunds and what is your policy on returning profits to shareholders?
Fukutake: As the Company’s shareholder representative, I agree
with investors that deciding how to use our cash reserves, and as
an extension of that, our capital structure policy, are extremely
important aspects of management at Benesse. In terms of uses of
cash, we have earmarked ¥20-30 billion to invest in R&D and
M&A deals to support medium- and long-term business growth.
We have been particularly active in M&As, illustrated by our
acquisition of Ochanomizu Seminar in October 2006 and TKG
in June 2007. Our goal here is to invest in fields where we can
reinforce our core competences.
In terms of dividends, Benesse has clearly stated its goal of
achieving a dividend payout ratio of at least 35%. Based on this
policy, we have now raised the dividend for four consecutive
periods since fiscal 2003 and effectively maintained a dividend payout ratio of around 45%. In the year under
review, this ratio reached 47.8%, and we are projecting 50.5% for fiscal 2007. Although we didn’t buy back
any shares during the past fiscal year, as of March 31, 2007, Benesse had repurchased a cumulative total of
4,040,600 shares at a cost of ¥10,452 million, representing 3.8% of all issued and outstanding shares compared
to fiscal 2002 when the share buyback program started. The dividend-on-equity (DOE) ratio for fiscal 2006
was 4.6%. Meanwhile, having set a target for total shareholder return, an internal medium-term benchmark
that also factors in the benefits of share buybacks, of at least 5%, we have already purchased more of our shares in
fiscal 2007 and we plan to make additional purchases as necessary.
Cash Dividends[Yen]
■ Cash DividendsDividend Payout Ratio
CASH DIVIDENDS/DIVIDEND PAYOUT RATIO
DividendPayout Ratio
[%]
[Years ended March 31]
SHARE BUYBACK PROGRAMCumulative total: 4,040,600 shares
3.8% of all issued shares(as of March 31, 2007)
SENIORCOMPANY
[page 24]
DETAILS OF REPURCHASE• Type of shares: Common stock• Number of shares: Up to 992,000 shares
(0.9% of currently issued common stock)• Total purchase price: Up to 3,688 million yen• Period of repurchase: From June 26 to July 19, 2007
[ 14 ] Annual Report 2007 Annual Report 2007 [ 15 ]
0 03 04 05 06 07 08(Forecast)
20
40
60
80
29
45.0% 45.1%
43.5%
47.9%47.8%
50.5%
40
60
75
8590
30
35
40
45
50
LANGUAGECOMPANY
[page 26]
REVIEW OF OPERATIONS
EDUCATIONGROUP
[page 16]
LIFETIMEVALUECOMPANY [page 22]
AVIVABUSINESS
[page 28]
OTHERS
[page 28]
[ 14 ] Annual Report 2007 Annual Report 2007 [ 15 ]
Through the April 2007 integration of previously dispersed marketing functions, the focus of marketing
has shifted from independent activities in each business to an optimized approach for the entire Benesse Group.
Benesse relies on people, from infants to seniors, to support its businesses, and the abilities of employees in-
volved in these businesses are a crucial resource. With this integration, we will see more interaction between
employees from different parts of the Group who, until now, had little contact with each other. This will
energize the workforce and also help our people to improve their skills.
[ RETURNS FOR SHAREHOLDERS ]
Q7 Benesse has significant cash reserves. How do you plan to use thesefunds and what is your policy on returning profits to shareholders?
Fukutake: As the Company’s shareholder representative, I agree
with investors that deciding how to use our cash reserves, and as
an extension of that, our capital structure policy, are extremely
important aspects of management at Benesse. In terms of uses of
cash, we have earmarked ¥20-30 billion to invest in R&D and
M&A deals to support medium- and long-term business growth.
We have been particularly active in M&As, illustrated by our
acquisition of Ochanomizu Seminar in October 2006 and TKG
in June 2007. Our goal here is to invest in fields where we can
reinforce our core competences.
In terms of dividends, Benesse has clearly stated its goal of
achieving a dividend payout ratio of at least 35%. Based on this
policy, we have now raised the dividend for four consecutive
periods since fiscal 2003 and effectively maintained a dividend payout ratio of around 45%. In the year under
review, this ratio reached 47.8%, and we are projecting 50.5% for fiscal 2007. Although we didn’t buy back
any shares during the past fiscal year, as of March 31, 2007, Benesse had repurchased a cumulative total of
4,040,600 shares at a cost of ¥10,452 million, representing 3.8% of all issued and outstanding shares compared
to fiscal 2002 when the share buyback program started. The dividend-on-equity (DOE) ratio for fiscal 2006
was 4.6%. Meanwhile, having set a target for total shareholder return, an internal medium-term benchmark
that also factors in the benefits of share buybacks, of at least 5%, we have already purchased more of our shares in
fiscal 2007 and we plan to make additional purchases as necessary.
Cash Dividends[Yen]
■ Cash DividendsDividend Payout Ratio
CASH DIVIDENDS/DIVIDEND PAYOUT RATIO
DividendPayout Ratio
[%]
[Years ended March 31]
SHARE BUYBACK PROGRAMCumulative total: 4,040,600 shares
3.8% of all issued shares(as of March 31, 2007)
SENIORCOMPANY
[page 24]
DETAILS OF REPURCHASE• Type of shares: Common stock• Number of shares: Up to 992,000 shares
(0.9% of currently issued common stock)• Total purchase price: Up to 3,688 million yen• Period of repurchase: From June 26 to July 19, 2007
0
50,000
100,000
150,000
200,000
250,000
0
10,000
20,000
30,000
Total Market ¥1,541 billion
(FY05)
Preschool education (including English teaching material) 10%
Study guides/ Workbooks 7%
Cram school/Prep school 62%
Tutoring 8%Benesse90%
Gakken7%
Others 3%
0
500
1,000
1,500
2,000
330
800
1,610
5090120
Benesse74%
Gakken12%
Z-Kai 10%Others 4%
0
4,500
5,000
5,500
0
10,000
20,000
30,000
40,000
50,000
■ Senior High School Courses■ Junior High School Courses■ Elementary School Courses■ Kodomo Challenge (Preschool Courses)
CUMULATIVE ENROLLMENTS IN SHINKENZEMI OVER A FULL YEAR
[Thousands of students]
02 03 04 05 06 07[ Years ended March 31 ]
AMOUNT SPENT PER MONTH PER CUSTOMER
02 03 04 05 06 07
(Enrolled in Elementary, Junior High School or Senior High School Shinkenzemi Courses)
[ OVERVIEW ]
The Education Group boasts an extensive
lineup that meets off-campus education
needs and provides support for schools
and teachers. In the former, Benesse
focuses on correspondence courses for
children of all ages with its Shinkenzemi
and Kodomo Challenge brands, while
Shinken Simulated Exams—mock univer-
sity entrance exams for high school stu-
dents—are the main product in the
school support field. Benesse is now
reinforcing its product and service lineup
to respond to diversifying needs in the
education market.
[ REVIEW OF FISCAL 2006 ]
Rise in amount spent per customer
Net sales in the Education Group in-
creased 5.1%, to ¥208,833 million. This
growth was chiefly due to an increase in
the amount spent per customer in mem-
bership-based services and higher sales of
English-related products and optional
course materials.
In terms of products, we increased
the number of course subjects and
offered a larger number of optional
products, enhancing our ability to re-
spond to individual customer needs.
Specifically, in the year under review,
Benesse began offering science and social
studies courses for first-grade high school
students enrolled in Shinkenzemi Senior
High School Courses, and stepped up
sales of special correspondence courses
for students aiming to enter the universi-
ties of Tokyo or Kyoto.
In Shinkenzemi Junior High School
Courses, we updated courses in line with
revisions to school text books, offered a
wider choice of optional products and
rolled out a new service that allows stu-
dents to get their work checked and
marked quickly via the internet. A new
system was also created to propose learn-
ing approaches tailored to individual
student needs. We also made a wider
choice of optional products available in
Shinkenzemi Elementary School Courses.
Efficient marketing
On the marketing front, we implemented
an efficient strategy combining TV com-
mercials, newspaper adverts, the internet,
local events and other marketing methods
to augment our existing direct-mail
approach. In the infant and preschool
market, Benesse used its pregnancy, child-
birth and parenting magazines Tamago
Club and Hiyoko Club to rapidly identify
readers with an interest in preschool
education, and then developed specific
communication methods for different
customer segments. In fiscal 2006, these
included the opening in Kumamoto and
Shiga prefectures of Benesse Showrooms,
where parents and children can play and
learn together. We also ran a nationwide
bookstore promotion campaign featuring
Benesse learning materials, and continued
the active use of Asobication events (par-
ent-child playgroups). These initiatives
were part of a wider effort to increase
contact with customers.
Strong performance by English-
related products
In peripheral businesses, which exclude
Shinkenzemi correspondence courses,
Benesse reported higher sales. This re-
flected increased sales of BE-GO PC-
based English courses for elementary
school students, and Kodomo Challenge
English courses (formerly Oyako Eigo) for
preschoolers. We also expanded our range
of mail-order Sukku (formerly Kodomo
Challenge every) everyday products for
children, helping to boost sales. Other
developments during the year under
review included the June 2006 launch of
Pioneer Kids Courses—extra-curricular
courses featuring hands-on learning
materials and programs—and Benesse’s
advance into the prep school market in
the Tokyo metropolitan area with the
acquisition of Ochanomizu Seminar in
October 2006. This company has a repu-
tation for high pass rates for senior high
school students seeking to enter elite
private universities.
Firm demand for simulated exams
In support services for schools and teach-
ers, Shinken Simulated Exams, a core prod-
uct aimed at high school students; Study
Support, a learning assessment study aid;
Global Test of English Communication
(GTEC) for STUDENTS and other prod-
ucts performed well. Benesse also re-
corded an increase in sales in its learning
assessment business aimed at junior high
school students, and subsidiary Shinken-
AD Co., Ltd., which produces university
prospectuses and other products, posted
higher sales.
Despite expenses related to course
material revisions in Shinkenzemi Junior
High School Courses and upfront invest-
ments to start up new businesses in
China and South Korea, the Education
Group recorded a rise of 3.0% in operat-
ing income to ¥30,612 million. This
mainly reflected higher earnings from
increased sales in Shinkenzemi correspon-
dence courses.
EDUCATIONGROUP
[ 16 ] Annual Report 2007 Annual Report 2007 [ 17 ]
REVIEW OF OPERATIONS OPERATING INCOME
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
[Thousands]
COMPARISON OF MEMBERSHIP
Source: Education Industry White Paper 2006, Yano Research Institute
Correspondence Coursefor Preschoolers
Correspondence Coursefor StudentsCorrespondence
course 13%
■ Benesse■ Z-kai
SeniorHigh
SchoolCourses
ElementarySchool
Courses
JuniorHigh
SchoolCourses
SUPPLEMENTARY EDUCATION MARKET IN JAPAN
[ Years ended March 31 ]
COMPARISON OF MEMBERSHIP
BENESSE’S MAIN PRODUCTS AND SERVICES
Age
CorrespondenceCourses
Classrooms
Others
0-6
Kodomo Challenge(Preschool Courses)
7-12 13-15 16-18
Elementary School Courses Junior High School Courses Senior High School Courses
Courses for students at elite combined privatejunior and senior high schools
Benesse Science Classes
Classrooms for ChallengeLearning Programs
Tokyo IndividualizedEducational Institute
Ochanomizu Seminar
Kodomo Challenge English Nintendo DSSoftware
Pocket Challenge Shinken Simulated Exams
Benesse’s English Classes for Children
BE-GO
[Yen]
0
50,000
100,000
150,000
200,000
250,000
0
10,000
20,000
30,000
Total Market ¥1,541 billion
(FY05)
Preschool education (including English teaching material) 10%
Study guides/ Workbooks 7%
Cram school/Prep school 62%
Tutoring 8%Benesse90%
Gakken7%
Others 3%
0
500
1,000
1,500
2,000
330
800
1,610
5090120
Benesse74%
Gakken12%
Z-Kai 10%Others 4%
0
4,500
5,000
5,500
0
10,000
20,000
30,000
40,000
50,000
■ Senior High School Courses■ Junior High School Courses■ Elementary School Courses■ Kodomo Challenge (Preschool Courses)
CUMULATIVE ENROLLMENTS IN SHINKENZEMI OVER A FULL YEAR
[Thousands of students]
02 03 04 05 06 07[ Years ended March 31 ]
AMOUNT SPENT PER MONTH PER CUSTOMER
02 03 04 05 06 07
(Enrolled in Elementary, Junior High School or Senior High School Shinkenzemi Courses)
[ OVERVIEW ]
The Education Group boasts an extensive
lineup that meets off-campus education
needs and provides support for schools
and teachers. In the former, Benesse
focuses on correspondence courses for
children of all ages with its Shinkenzemi
and Kodomo Challenge brands, while
Shinken Simulated Exams—mock univer-
sity entrance exams for high school stu-
dents—are the main product in the
school support field. Benesse is now
reinforcing its product and service lineup
to respond to diversifying needs in the
education market.
[ REVIEW OF FISCAL 2006 ]
Rise in amount spent per customer
Net sales in the Education Group in-
creased 5.1%, to ¥208,833 million. This
growth was chiefly due to an increase in
the amount spent per customer in mem-
bership-based services and higher sales of
English-related products and optional
course materials.
In terms of products, we increased
the number of course subjects and
offered a larger number of optional
products, enhancing our ability to re-
spond to individual customer needs.
Specifically, in the year under review,
Benesse began offering science and social
studies courses for first-grade high school
students enrolled in Shinkenzemi Senior
High School Courses, and stepped up
sales of special correspondence courses
for students aiming to enter the universi-
ties of Tokyo or Kyoto.
In Shinkenzemi Junior High School
Courses, we updated courses in line with
revisions to school text books, offered a
wider choice of optional products and
rolled out a new service that allows stu-
dents to get their work checked and
marked quickly via the internet. A new
system was also created to propose learn-
ing approaches tailored to individual
student needs. We also made a wider
choice of optional products available in
Shinkenzemi Elementary School Courses.
Efficient marketing
On the marketing front, we implemented
an efficient strategy combining TV com-
mercials, newspaper adverts, the internet,
local events and other marketing methods
to augment our existing direct-mail
approach. In the infant and preschool
market, Benesse used its pregnancy, child-
birth and parenting magazines Tamago
Club and Hiyoko Club to rapidly identify
readers with an interest in preschool
education, and then developed specific
communication methods for different
customer segments. In fiscal 2006, these
included the opening in Kumamoto and
Shiga prefectures of Benesse Showrooms,
where parents and children can play and
learn together. We also ran a nationwide
bookstore promotion campaign featuring
Benesse learning materials, and continued
the active use of Asobication events (par-
ent-child playgroups). These initiatives
were part of a wider effort to increase
contact with customers.
Strong performance by English-
related products
In peripheral businesses, which exclude
Shinkenzemi correspondence courses,
Benesse reported higher sales. This re-
flected increased sales of BE-GO PC-
based English courses for elementary
school students, and Kodomo Challenge
English courses (formerly Oyako Eigo) for
preschoolers. We also expanded our range
of mail-order Sukku (formerly Kodomo
Challenge every) everyday products for
children, helping to boost sales. Other
developments during the year under
review included the June 2006 launch of
Pioneer Kids Courses—extra-curricular
courses featuring hands-on learning
materials and programs—and Benesse’s
advance into the prep school market in
the Tokyo metropolitan area with the
acquisition of Ochanomizu Seminar in
October 2006. This company has a repu-
tation for high pass rates for senior high
school students seeking to enter elite
private universities.
Firm demand for simulated exams
In support services for schools and teach-
ers, Shinken Simulated Exams, a core prod-
uct aimed at high school students; Study
Support, a learning assessment study aid;
Global Test of English Communication
(GTEC) for STUDENTS and other prod-
ucts performed well. Benesse also re-
corded an increase in sales in its learning
assessment business aimed at junior high
school students, and subsidiary Shinken-
AD Co., Ltd., which produces university
prospectuses and other products, posted
higher sales.
Despite expenses related to course
material revisions in Shinkenzemi Junior
High School Courses and upfront invest-
ments to start up new businesses in
China and South Korea, the Education
Group recorded a rise of 3.0% in operat-
ing income to ¥30,612 million. This
mainly reflected higher earnings from
increased sales in Shinkenzemi correspon-
dence courses.
EDUCATIONGROUP
[ 16 ] Annual Report 2007 Annual Report 2007 [ 17 ]
REVIEW OF OPERATIONS OPERATING INCOME
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
[Thousands]
COMPARISON OF MEMBERSHIP
Source: Education Industry White Paper 2006, Yano Research Institute
Correspondence Coursefor Preschoolers
Correspondence Coursefor StudentsCorrespondence
course 13%
■ Benesse■ Z-kai
SeniorHigh
SchoolCourses
ElementarySchool
Courses
JuniorHigh
SchoolCourses
SUPPLEMENTARY EDUCATION MARKET IN JAPAN
[ Years ended March 31 ]
COMPARISON OF MEMBERSHIP
BENESSE’S MAIN PRODUCTS AND SERVICES
Age
CorrespondenceCourses
Classrooms
Others
0-6
Kodomo Challenge(Preschool Courses)
7-12 13-15 16-18
Elementary School Courses Junior High School Courses Senior High School Courses
Courses for students at elite combined privatejunior and senior high schools
Benesse Science Classes
Classrooms for ChallengeLearning Programs
Tokyo IndividualizedEducational Institute
Ochanomizu Seminar
Kodomo Challenge English Nintendo DSSoftware
Pocket Challenge Shinken Simulated Exams
Benesse’s English Classes for Children
BE-GO
[Yen]
Courses for students at elitecombined private junior andsenior high schools
Kodomo ChallengeShinkenzemi
Ochanomizu Seminar
Classrooms
Web
Textbooks
Prevent stumbling blocks in learning/boost study motivation
Tokyo IndividualizedEducational Institute
THE VIEW FROM A RED PEN TEACHER*
“One-to-one communication is just as important whether we’re checking
work on paper or via PCs.”
I’ve been a Red Pen Teacher for Shinkenzemi Junior High School Courses for 18 years now. I’vecontinued to do this work because I enjoy the interaction with the kids, knowing that I’m helpingthem to grow and develop. When Benesse started a new service that allows students to get theirwork checked and marked via the internet, I was a bit concerned that I wouldn’t be able to com-municate with each of my students in a personal way, especially as my comments would now betyped rather than handwritten. But after actually using the system, I’ve found that I can reallyprovide support that matches the needs of individual students. Thanks to this service, students canget their checked work back in about three days when it’s still fresh in their minds, compared withnearly two weeks before. This undoubtedly helps their studies. Of course, human interaction is justas important in the age of the internet as it’s been in the age of paper and books, and I plan to keephold of this thought when I’m dealing with my students.
[ STRATEGY ]
We plan to focus on the following four
key areas:
Drive innovation and access
new business opportunities
in Shinkenzemi
Shinkenzemi is a range of textbook-based
correspondence courses. Going forward,
we plan to combine this existing textbook-
based approach with web- and classroom-
based learning styles to boost student
motivation and help them overcome stum-
bling blocks in the learning process. For
example, from fiscal 2008, we plan to
begin providing next-generation
Shinkenzemi Elementary School Courses
and Junior High School Courses based on
a totally new approach to correspondence
learning. Rather than just relying on
textbooks, we plan to utilize PCs,
Nintendo DS portable game consoles and
other means to tailor courses to individual
student needs.
Expand classroom-based operations
We have positioned classroom-based
operations as the second pillar in our
education business after Shinkenzemi
EDUCATION GROUP: DIRECTION OF BUSINESS GROWTH
correspondence courses. In October 2006,
we made our first move into the prep
school market in the Tokyo metropolitan
area with the acquisition of Ochanomizu
Seminar. This company has a reputation
for high pass rates, mainly for senior high
school students taking entrance exams for
elite private universities. In June 2007, we
also purchased TKG, Japan’s largest prep
school providing individualized learning
programs. Both of these companies are
now consolidated subsidiaries. By bring-
ing them into the Group, our aim is to
generate new synergies by using our own
learning programs at their prep schools
and channeling Shinkenzemi students to
their courses. In this way, we plan to
build a framework that will enable us to
respond to proliferating school and en-
trance exam formats in Japan, triggered
partly by the emergence of a tertiary
education market where there are enough
university places for every prospective
student due to Japan’s falling birthrate,
and illustrated by the growing popularity
of the recommendation and admission
office (AO) entrance exam systems, and
an increasing number of combined junior
and senior high schools. This new frame-
work will also allow Benesse to move into
[ 18 ] Annual Report 2007 Annual Report 2007 [ 19 ]
TOPIC
Successful tender offer bid for Tokyo Individualized
Educational Institute, Inc. (TKG)Between May 23 and June 19, 2007, Benesse purchased 33 million shares of TKG commonstock, amounting to 51.89% of the company’s issued and outstanding shares. As a result,TKG became a consolidated subsidiary of Benesse on June 26, 2007.
Type of share and bid price: common stock, ¥380 per shareTotal payment for the tender offer: ¥12,772 million
TKG is Japan’s largest prep school providing individualized learning programs. The companyoperates directly managed learning centers for elementary, junior and senior high schoolstudents in Tokyo and other major cities nationwide. As of April 30, 2007, the company had192 schools serving 22,850 students. In the fiscal year ended May 31, 2006, TKG reportedoperating income of ¥2,341 million on net sales of ¥16,072 million.
new customer segments by meeting needs
that correspondence courses cannot satisfy
alone, namely, helping students redis-
cover a passion for study and helping
them overcome stumbling blocks in the
learning process.
Reinforce the study
assessment business
Student ability assessment is one of
Benesse’s strengths. In a nationwide sur-
vey of Japanese student abilities and learn-
ing habits commissioned by the Ministry
of Education, Culture, Sports, Science
and Technology (MEXT) in April 2007,
Benesse was awarded the contract to assess
the abilities of sixth-grade elementary
school students. The other target student
group in the survey was third-grade jun-
ior high school students. Moreover,
Benesse has student assessment contracts
with 5,103 of Japan’s 5,418 senior high
schools, representing a market share of
94.2% and illustrating our leading position
in the domestic field. Our main assess-
ment products are Shinken Simulated
Exams and Study Support, which are used
to measure the academic abilities of more
than 6 million students on a cumulative
basis this year, and GTEC, which
measures English communication skills
covering reading, listening, writing and
speaking and is used by 650 companies,
including some leading corporations. In a
recent development in the field, we have
started working with the Center for
Research on Educational Testing
(CRET), a non-profit organization estab-
lished in January 2007, and overseas
research bodies, to research and develop
new tests of academic ability that do not
simply rely on test scores.
Grow other businesses
One example of our efforts to provide
new products and services outside the
scope of traditional textbooks is software
for the hugely popular Nintendo DS
portable game console. We plan to de-
velop and offer more software going
forward. In overseas businesses, mean-
while, sales of courses for infants in
China, which were launched in June
2006, made a strong start. Provided
through local partner the China Welfare
Develop Kodomo Challengeand Shinkenzemi
Expand Classroom-basedBusiness
Enhance AssessmentServices Grow Other Businesses
Special courses for high schoolstudents aiming to enter theuniversities of Tokyo or Kyoto
Benesse English Classroomsfor ChildrenBrothers Grimm ClassesBenesse Science ClassesCreative Expression Classes
Shinken Simulated Exam
New assessment systems otherthan the deviation valueapproach used to measureacademic ability
Study Support
GTEC
Merge with School &Teacher Support Company
T K
Video streamingVideo streaming
Overseas education businesses
Shinken-AD/Career training
English education
Mail-order sales
Develop educational softwarefor the Nintendo DS
Institute, these courses had an enrollment
in March 2007 of more than 50,000
children. Together with our Shinkenzemi
and Kodomo Challenge correspondence
courses in Taiwan, which were launched
in 1989 and now have 220,000 members,
we will work to grow our operations in
East Asia.
*Shinkenzemi support staff that check and mark coursework submitted by students enrolled on Elementary, JuniorHigh School and Senior High School courses. Their name comes from the red marker pens they traditionallyused to mark coursework. There are around 14,000 Red Pen Teachers nationwide.
CHIAKI KONORed Pen Teacher
Four Key Areas
Lesson at TKG
Screen shot of RedPen Teacher’scorrections
Courses for students at elitecombined private junior andsenior high schools
Kodomo ChallengeShinkenzemi
Ochanomizu Seminar
Classrooms
Web
Textbooks
Prevent stumbling blocks in learning/boost study motivation
Tokyo IndividualizedEducational Institute
THE VIEW FROM A RED PEN TEACHER*
“One-to-one communication is just as important whether we’re checking
work on paper or via PCs.”
I’ve been a Red Pen Teacher for Shinkenzemi Junior High School Courses for 18 years now. I’vecontinued to do this work because I enjoy the interaction with the kids, knowing that I’m helpingthem to grow and develop. When Benesse started a new service that allows students to get theirwork checked and marked via the internet, I was a bit concerned that I wouldn’t be able to com-municate with each of my students in a personal way, especially as my comments would now betyped rather than handwritten. But after actually using the system, I’ve found that I can reallyprovide support that matches the needs of individual students. Thanks to this service, students canget their checked work back in about three days when it’s still fresh in their minds, compared withnearly two weeks before. This undoubtedly helps their studies. Of course, human interaction is justas important in the age of the internet as it’s been in the age of paper and books, and I plan to keephold of this thought when I’m dealing with my students.
[ STRATEGY ]
We plan to focus on the following four
key areas:
Drive innovation and access
new business opportunities
in Shinkenzemi
Shinkenzemi is a range of textbook-based
correspondence courses. Going forward,
we plan to combine this existing textbook-
based approach with web- and classroom-
based learning styles to boost student
motivation and help them overcome stum-
bling blocks in the learning process. For
example, from fiscal 2008, we plan to
begin providing next-generation
Shinkenzemi Elementary School Courses
and Junior High School Courses based on
a totally new approach to correspondence
learning. Rather than just relying on
textbooks, we plan to utilize PCs,
Nintendo DS portable game consoles and
other means to tailor courses to individual
student needs.
Expand classroom-based operations
We have positioned classroom-based
operations as the second pillar in our
education business after Shinkenzemi
EDUCATION GROUP: DIRECTION OF BUSINESS GROWTH
correspondence courses. In October 2006,
we made our first move into the prep
school market in the Tokyo metropolitan
area with the acquisition of Ochanomizu
Seminar. This company has a reputation
for high pass rates, mainly for senior high
school students taking entrance exams for
elite private universities. In June 2007, we
also purchased TKG, Japan’s largest prep
school providing individualized learning
programs. Both of these companies are
now consolidated subsidiaries. By bring-
ing them into the Group, our aim is to
generate new synergies by using our own
learning programs at their prep schools
and channeling Shinkenzemi students to
their courses. In this way, we plan to
build a framework that will enable us to
respond to proliferating school and en-
trance exam formats in Japan, triggered
partly by the emergence of a tertiary
education market where there are enough
university places for every prospective
student due to Japan’s falling birthrate,
and illustrated by the growing popularity
of the recommendation and admission
office (AO) entrance exam systems, and
an increasing number of combined junior
and senior high schools. This new frame-
work will also allow Benesse to move into
[ 18 ] Annual Report 2007 Annual Report 2007 [ 19 ]
TOPIC
Successful tender offer bid for Tokyo Individualized
Educational Institute, Inc. (TKG)Between May 23 and June 19, 2007, Benesse purchased 33 million shares of TKG commonstock, amounting to 51.89% of the company’s issued and outstanding shares. As a result,TKG became a consolidated subsidiary of Benesse on June 26, 2007.
Type of share and bid price: common stock, ¥380 per shareTotal payment for the tender offer: ¥12,772 million
TKG is Japan’s largest prep school providing individualized learning programs. The companyoperates directly managed learning centers for elementary, junior and senior high schoolstudents in Tokyo and other major cities nationwide. As of April 30, 2007, the company had192 schools serving 22,850 students. In the fiscal year ended May 31, 2006, TKG reportedoperating income of ¥2,341 million on net sales of ¥16,072 million.
new customer segments by meeting needs
that correspondence courses cannot satisfy
alone, namely, helping students redis-
cover a passion for study and helping
them overcome stumbling blocks in the
learning process.
Reinforce the study
assessment business
Student ability assessment is one of
Benesse’s strengths. In a nationwide sur-
vey of Japanese student abilities and learn-
ing habits commissioned by the Ministry
of Education, Culture, Sports, Science
and Technology (MEXT) in April 2007,
Benesse was awarded the contract to assess
the abilities of sixth-grade elementary
school students. The other target student
group in the survey was third-grade jun-
ior high school students. Moreover,
Benesse has student assessment contracts
with 5,103 of Japan’s 5,418 senior high
schools, representing a market share of
94.2% and illustrating our leading position
in the domestic field. Our main assess-
ment products are Shinken Simulated
Exams and Study Support, which are used
to measure the academic abilities of more
than 6 million students on a cumulative
basis this year, and GTEC, which
measures English communication skills
covering reading, listening, writing and
speaking and is used by 650 companies,
including some leading corporations. In a
recent development in the field, we have
started working with the Center for
Research on Educational Testing
(CRET), a non-profit organization estab-
lished in January 2007, and overseas
research bodies, to research and develop
new tests of academic ability that do not
simply rely on test scores.
Grow other businesses
One example of our efforts to provide
new products and services outside the
scope of traditional textbooks is software
for the hugely popular Nintendo DS
portable game console. We plan to de-
velop and offer more software going
forward. In overseas businesses, mean-
while, sales of courses for infants in
China, which were launched in June
2006, made a strong start. Provided
through local partner the China Welfare
Develop Kodomo Challengeand Shinkenzemi
Expand Classroom-basedBusiness
Enhance AssessmentServices Grow Other Businesses
Special courses for high schoolstudents aiming to enter theuniversities of Tokyo or Kyoto
Benesse English Classroomsfor ChildrenBrothers Grimm ClassesBenesse Science ClassesCreative Expression Classes
Shinken Simulated Exam
New assessment systems otherthan the deviation valueapproach used to measureacademic ability
Study Support
GTEC
Merge with School &Teacher Support Company
T K
Video streamingVideo streaming
Overseas education businesses
Shinken-AD/Career training
English education
Mail-order sales
Develop educational softwarefor the Nintendo DS
Institute, these courses had an enrollment
in March 2007 of more than 50,000
children. Together with our Shinkenzemi
and Kodomo Challenge correspondence
courses in Taiwan, which were launched
in 1989 and now have 220,000 members,
we will work to grow our operations in
East Asia.
*Shinkenzemi support staff that check and mark coursework submitted by students enrolled on Elementary, JuniorHigh School and Senior High School courses. Their name comes from the red marker pens they traditionallyused to mark coursework. There are around 14,000 Red Pen Teachers nationwide.
CHIAKI KONORed Pen Teacher
Four Key Areas
Lesson at TKG
Screen shot of RedPen Teacher’scorrections
■ Upper performance group ■ Middle performance group ■ Lower performance group
A LOOK AT EDUCATION TRENDS IN JAPAN—2007—Benesse Educational Research and Development Center (BERD)—
[ 20 ] Annual Report 2007 Annual Report 2007 [ 21 ]
ELEMENTARY SCHOOL STUDENTS (BY SELF-EVALUATED PERFORMANCE*) [Minutes]
JUNIOR HIGH SCHOOL STUDENTS(BY SELF-EVALUATED PERFORMANCE*) [Minutes]
ANNUAL AMOUNT SPENT PER STUDENT ON EXTRACURRICULAR LEARNING
90 96 01 060
30
60
90
120
90 96 01 060
30
60
90
120
0
140,000
210,000
280,000
350,000
94 9896 0200 04
[ Figure 1 ]
[ Figure 2 ]
Education reform has become a major
political issue in Japan, heralding a period
of far-reaching change in the public edu-
cation system. The current Japanese ad-
ministration, which came to power in
2006, sees the rebuilding of Japan’s edu-
cation system as a key issue. For example,
the Basic Education Law, which had been
unchanged since it was enacted in 1947,
was revised at the end of 2006. This law
defines the fundamental principles for all
of Japan’s other education-related legisla-
tion. The revision of these principles is
expected to trigger changes to the actual
public education system. This in turn will
have a knock-on effect on the private
education sector. In this year’s mini fea-
ture on education trends in Japan, we
look at what impact the country’s shifting
school education landscape will have on
parents and children, and examine the
kind of education services Benesse is
planning to launch as a result.
Changes in School Education
The current national curriculum guide-
lines were implemented in 2002. The
main thrust of these guidelines was to cut
course content and reduce study time to
realize the government’s policy of a less
demanding education experience. How-
ever, at almost the same time as these
guidelines were adopted, the declining
academic abilities of Japanese children
emerged as a public issue. In response to
parental concerns, the Ministry of Educa-
tion, Culture, Sports, Science and Tech-
nology (MEXT) initiated a range of steps
designed to raise academic performance.
Meanwhile, the government’s Education
Rebuilding Council issued an interim
report recommending an increase in
lesson time of 10% and classes on Satur-
day. As illustrated by these proposals, the
latest round of education reforms is in-
tended to boost the academic abilities of
Japan’s children.
In April 2007, scholastic tests were
conducted for the first time in 43 years at
all elementary and junior high schools in
Japan. These tests were designed to assess
academic ability, with the results to be
used in new teaching approaches and
incorporated in new national curriculum
guidelines due to be announced sometime
in fiscal 2007. As highlighted by interna-
tional studies of academic ability like the
OECD’s Program for International
Student Assessment (PISA), the reading
literacy of Japanese children has been
declining in recent years. Initiatives to
remedy this issue are expected to be in-
cluded in the new guidelines. This succes-
sion of initiatives to boost academic
performance is also having an impact on
home-based study.
Changes in Student Motivation
A study conducted by the Benesse Educa-
tional Research and Development
(BERD) Center, called Basic Research on
Academic Performance, shows clear
progress in halting children’s declining
interest in study. The time children spent
learning had been declining across the
board since 1990. However, in the last
five years, this trend has been reversed
among elementary and junior high school
students. Although this is obviously good
news, a new problem has emerged—a
growing gap in academic performance
and motivation among students. Figure 1.
shows the average time spent studying at
home by academic ability of children
surveyed. It illustrates that, between 2001
and 2006, the biggest increase in study
time was by top-performing students.
Students with less ability, however, hardly
spent any more time studying, highlight-
ing a growing gap in motivation.
In the past, students in Japan were
highly motivated by fierce competition
for university places. Today though,
without the provision of education mate-
rials tailored to different academic abilities
and appropriate motivation, many stu-
dents find it hard to study. Consequently,
providing products and services that meet
individual student needs is now essential
in the private education service sector.
Changes in Parental Thinking
So how have parental attitudes and be-
havior changed? Due to concerns about
declining academic abilities arising from
revisions to the national curriculum
guidelines in 2002, there has been an
increase in the number of parents turning
to extracurricular learning for their chil-
dren. Based on the results of MEXT’s
Child Learning Costs Survey, Figure 2.
shows the annual amount spent by parents
of public elementary and junior high
school students on extracurricular educa-
tion. Spending for elementary school
children drifted downward in the 1990s,
but has been rising since 2000. Spending
for junior high school students reached an
all-time high in the 2004 survey. This
shows that over the last few years parents
have become increasingly enthusiastic
about investing in extracurricular learning
products and services for their children. In
Japan, where the birthrate is falling, pri-
vate education businesses have to increase
the amount spent per child by customers.
One of the keys to success will be accu-
rately identifying the needs of parents
who have a strong interest in education.
Benesse’s New Services
As this brief summary shows, education in
Japan is expected to undergo major
change due to growing efforts to boost
academic abilities and other initiatives. At
the same time, there is a widening gap in
ability and motivation among students,
while parental needs in extracurricular
education are also diversifying. Benesse
will have to rapidly read these trends to
tailor its services even more closely to the
learning needs of individual students and
win a high level of customer satisfaction.
Based on this perspective, we will offer a
wider choice of education materials for
different academic abilities and develop
new learning programs such as English
study courses for infants and elementary
school students. We will also have to
supplement our traditional domain of
correspondence courses with new and
improved learning approaches. This will
include expanding our classroom-based
learning business and using increasingly
commonplace ICT and mobile devices in
the learning environment.
We are also extending more support
to schools and teachers. One example is
the nationwide test of academic abilities,
mentioned earlier, implemented by
MEXT. Benesse was commissioned to
conduct part of the project for elementary
schools, which included sending out,
collecting and marking test papers. We
also tabulated the results and supplied
them to local boards of education and
schools. We forecast more such business
opportunities in the future as public edu-
cation services are increasingly outsourced
to private providers. In the last few years,
private education companies have been
attracting growing attention for their
potential to supply highly targeted ser-
vices that the public education system
struggles to offer. At Benesse, we will
work to satisfy these market needs, aware
that helping to educate children and
support learning is one of our important
social responsibilities.
* Self-evaluated performance is based onanswers to the questions, “How do yourgrades compare with those of your class-mates?” (Elementary school students), and“How do your overall grades compare withother pupils in your year?” (Junior high schoolstudents). On a scale of 1-7, studentsanswering “1-3” were put in the top group,“4” in the middle group, and “5-7” in thelower group.
Source: 4th Basic Research on AcademicPerformance, BERD
AVERAGE TIME SPENT STUDYING AT HOME ON WEEKDAYS (BY SELF-EVALUATED PERFORMANCE*)
■ Public junior high school students ■ Public elementary school students
* Based on data from MEXT's Child Learning Costs Survey
Haruo KimuraManagerEducational Research OfficeBenesse Educational Research and Development Center
[ Years ] [ Years ]
[ Yen ]
[ Years ]
■ Upper performance group ■ Middle performance group ■ Lower performance group
A LOOK AT EDUCATION TRENDS IN JAPAN—2007—Benesse Educational Research and Development Center (BERD)—
[ 20 ] Annual Report 2007 Annual Report 2007 [ 21 ]
ELEMENTARY SCHOOL STUDENTS (BY SELF-EVALUATED PERFORMANCE*) [Minutes]
JUNIOR HIGH SCHOOL STUDENTS(BY SELF-EVALUATED PERFORMANCE*) [Minutes]
ANNUAL AMOUNT SPENT PER STUDENT ON EXTRACURRICULAR LEARNING
90 96 01 060
30
60
90
120
90 96 01 060
30
60
90
120
0
140,000
210,000
280,000
350,000
94 9896 0200 04
[ Figure 1 ]
[ Figure 2 ]
Education reform has become a major
political issue in Japan, heralding a period
of far-reaching change in the public edu-
cation system. The current Japanese ad-
ministration, which came to power in
2006, sees the rebuilding of Japan’s edu-
cation system as a key issue. For example,
the Basic Education Law, which had been
unchanged since it was enacted in 1947,
was revised at the end of 2006. This law
defines the fundamental principles for all
of Japan’s other education-related legisla-
tion. The revision of these principles is
expected to trigger changes to the actual
public education system. This in turn will
have a knock-on effect on the private
education sector. In this year’s mini fea-
ture on education trends in Japan, we
look at what impact the country’s shifting
school education landscape will have on
parents and children, and examine the
kind of education services Benesse is
planning to launch as a result.
Changes in School Education
The current national curriculum guide-
lines were implemented in 2002. The
main thrust of these guidelines was to cut
course content and reduce study time to
realize the government’s policy of a less
demanding education experience. How-
ever, at almost the same time as these
guidelines were adopted, the declining
academic abilities of Japanese children
emerged as a public issue. In response to
parental concerns, the Ministry of Educa-
tion, Culture, Sports, Science and Tech-
nology (MEXT) initiated a range of steps
designed to raise academic performance.
Meanwhile, the government’s Education
Rebuilding Council issued an interim
report recommending an increase in
lesson time of 10% and classes on Satur-
day. As illustrated by these proposals, the
latest round of education reforms is in-
tended to boost the academic abilities of
Japan’s children.
In April 2007, scholastic tests were
conducted for the first time in 43 years at
all elementary and junior high schools in
Japan. These tests were designed to assess
academic ability, with the results to be
used in new teaching approaches and
incorporated in new national curriculum
guidelines due to be announced sometime
in fiscal 2007. As highlighted by interna-
tional studies of academic ability like the
OECD’s Program for International
Student Assessment (PISA), the reading
literacy of Japanese children has been
declining in recent years. Initiatives to
remedy this issue are expected to be in-
cluded in the new guidelines. This succes-
sion of initiatives to boost academic
performance is also having an impact on
home-based study.
Changes in Student Motivation
A study conducted by the Benesse Educa-
tional Research and Development
(BERD) Center, called Basic Research on
Academic Performance, shows clear
progress in halting children’s declining
interest in study. The time children spent
learning had been declining across the
board since 1990. However, in the last
five years, this trend has been reversed
among elementary and junior high school
students. Although this is obviously good
news, a new problem has emerged—a
growing gap in academic performance
and motivation among students. Figure 1.
shows the average time spent studying at
home by academic ability of children
surveyed. It illustrates that, between 2001
and 2006, the biggest increase in study
time was by top-performing students.
Students with less ability, however, hardly
spent any more time studying, highlight-
ing a growing gap in motivation.
In the past, students in Japan were
highly motivated by fierce competition
for university places. Today though,
without the provision of education mate-
rials tailored to different academic abilities
and appropriate motivation, many stu-
dents find it hard to study. Consequently,
providing products and services that meet
individual student needs is now essential
in the private education service sector.
Changes in Parental Thinking
So how have parental attitudes and be-
havior changed? Due to concerns about
declining academic abilities arising from
revisions to the national curriculum
guidelines in 2002, there has been an
increase in the number of parents turning
to extracurricular learning for their chil-
dren. Based on the results of MEXT’s
Child Learning Costs Survey, Figure 2.
shows the annual amount spent by parents
of public elementary and junior high
school students on extracurricular educa-
tion. Spending for elementary school
children drifted downward in the 1990s,
but has been rising since 2000. Spending
for junior high school students reached an
all-time high in the 2004 survey. This
shows that over the last few years parents
have become increasingly enthusiastic
about investing in extracurricular learning
products and services for their children. In
Japan, where the birthrate is falling, pri-
vate education businesses have to increase
the amount spent per child by customers.
One of the keys to success will be accu-
rately identifying the needs of parents
who have a strong interest in education.
Benesse’s New Services
As this brief summary shows, education in
Japan is expected to undergo major
change due to growing efforts to boost
academic abilities and other initiatives. At
the same time, there is a widening gap in
ability and motivation among students,
while parental needs in extracurricular
education are also diversifying. Benesse
will have to rapidly read these trends to
tailor its services even more closely to the
learning needs of individual students and
win a high level of customer satisfaction.
Based on this perspective, we will offer a
wider choice of education materials for
different academic abilities and develop
new learning programs such as English
study courses for infants and elementary
school students. We will also have to
supplement our traditional domain of
correspondence courses with new and
improved learning approaches. This will
include expanding our classroom-based
learning business and using increasingly
commonplace ICT and mobile devices in
the learning environment.
We are also extending more support
to schools and teachers. One example is
the nationwide test of academic abilities,
mentioned earlier, implemented by
MEXT. Benesse was commissioned to
conduct part of the project for elementary
schools, which included sending out,
collecting and marking test papers. We
also tabulated the results and supplied
them to local boards of education and
schools. We forecast more such business
opportunities in the future as public edu-
cation services are increasingly outsourced
to private providers. In the last few years,
private education companies have been
attracting growing attention for their
potential to supply highly targeted ser-
vices that the public education system
struggles to offer. At Benesse, we will
work to satisfy these market needs, aware
that helping to educate children and
support learning is one of our important
social responsibilities.
* Self-evaluated performance is based onanswers to the questions, “How do yourgrades compare with those of your class-mates?” (Elementary school students), and“How do your overall grades compare withother pupils in your year?” (Junior high schoolstudents). On a scale of 1-7, studentsanswering “1-3” were put in the top group,“4” in the middle group, and “5-7” in thelower group.
Source: 4th Basic Research on AcademicPerformance, BERD
AVERAGE TIME SPENT STUDYING AT HOME ON WEEKDAYS (BY SELF-EVALUATED PERFORMANCE*)
■ Public junior high school students ■ Public elementary school students
* Based on data from MEXT's Child Learning Costs Survey
Haruo KimuraManagerEducational Research OfficeBenesse Educational Research and Development Center
[ Years ] [ Years ]
[ Yen ]
[ Years ]
0
200
400
600
03 0504 06 07 03 0504 06 070
300
600
900
0
5,000
10,000
15,000
20,000
25,000
-3,000
-2,000
-1,000
0
1,000
2,000
■ Tamago Club■ Hiyoko Club
■ Tamahiyo Kokko Club■ THANK YOU!
bon merci!Women’s Park
DOG’S HEARTCAT’S HEART
Hand & Heart
[ OVERVIEW ]
The Lifetime Value (LTV) Company
provides a whole host of information and
support for everyday life through its
magazines, websites, mail-order shopping,
food delivery and other services. Target-
ing women with housework and
parenting responsibilities who want to
enjoy and be in control of their lives as
fully engaged members of society, the
LTV Company supplies information on
anything from childbirth, parenting and
family finances, to food and health issues
and pet ownership.
[ REVIEW OF FISCAL 2006 ]
Strong sales of direct-sales
magazines
Net sales in the LTV Company increased
12.6% to ¥23,450 million. Primary factors
driving sales higher included steady
growth in reader membership for Hand &
Heart, a direct-sales magazine focusing on
crafts and hobbies, and DOG’S HEART
and CAT’S HEART, direct-sales maga-
zines for families with pets. Meanwhile,
sales of mainstay pregnancy, childbirth
and childcare titles Tamago Club and
Hiyoko Club, were also firm, driven by
mail-order sales.
The LTV Company posted an in-
crease in operating income of 940.0% to
¥1,373 million, chiefly on the back of
higher sales.
LIFETIMEVALUECOMPANY
[ 22 ] Annual Report 2007 Annual Report 2007 [ 23 ]
REVIEW OF OPERATIONS OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
[ STRATEGY ]
Drive development of new products
for active seniors
Until now, the LTV Company has prima-
rily provided products and services that
enhance value for women and families
over their lifetimes. Going forward,
however, the company will extend its
reach into new business fields to develop
and supply new products and services that
enhance lifetime value for all other types of
customers seeking a better quality of life.
The ultimate goal is to create new value.
In particular, from fiscal 2007, the LTV
Company will work on developing services
for active seniors. One example is “Do Your
Own Thing,” a website launched on June
1, 2007 designed to help active seniors get
the most out of life. Subsequently, our
efforts will be extended to cover correspon-
dence courses, lifestyle support and other
businesses for working adults.
Magazines related to pregnancy, childbirth and parenting
Circulation: 260,000/360,000/200,000
Magazines for pet owners
Tamago Club/Hiyoko Club/Tamahiyo Kokko Club
DOG’S HEART
Mail-order sales
bon merci!
Membership: 157,000CAT’S HEARTMembership: 113,000
Craft and hobby magazine Information magazine on healthy eating
Hand & HeartMembership: 97,000
Circulation: 520,000
Lifestyle magazine Website service
Women’s Park
Food delivery services
Benesse en-Famille
[ Years ended March 31 ]
MEMBERSHIP OF DIRECT-SALES MAGAZINES AND WEBSITES
[ Years ended March 31 ]
Membership: 262,000
THANK YOU! Do Your Own ThingLaunched on June 1, 2007
Tamahiyo Shop
Membership: 897,000(As of March 2007)
AVERAGE MONTHLY CIRCULATION BY MAGAZINE TITLE
[Thousands of magazines] [Thousands of members]
ALL EXISTING BUSINESSES NOW PROFITABLE
(Year ended March 2007)
0
200
400
600
03 0504 06 07 03 0504 06 070
300
600
900
0
5,000
10,000
15,000
20,000
25,000
-3,000
-2,000
-1,000
0
1,000
2,000
■ Tamago Club■ Hiyoko Club
■ Tamahiyo Kokko Club■ THANK YOU!
bon merci!Women’s Park
DOG’S HEARTCAT’S HEART
Hand & Heart
[ OVERVIEW ]
The Lifetime Value (LTV) Company
provides a whole host of information and
support for everyday life through its
magazines, websites, mail-order shopping,
food delivery and other services. Target-
ing women with housework and
parenting responsibilities who want to
enjoy and be in control of their lives as
fully engaged members of society, the
LTV Company supplies information on
anything from childbirth, parenting and
family finances, to food and health issues
and pet ownership.
[ REVIEW OF FISCAL 2006 ]
Strong sales of direct-sales
magazines
Net sales in the LTV Company increased
12.6% to ¥23,450 million. Primary factors
driving sales higher included steady
growth in reader membership for Hand &
Heart, a direct-sales magazine focusing on
crafts and hobbies, and DOG’S HEART
and CAT’S HEART, direct-sales maga-
zines for families with pets. Meanwhile,
sales of mainstay pregnancy, childbirth
and childcare titles Tamago Club and
Hiyoko Club, were also firm, driven by
mail-order sales.
The LTV Company posted an in-
crease in operating income of 940.0% to
¥1,373 million, chiefly on the back of
higher sales.
LIFETIMEVALUECOMPANY
[ 22 ] Annual Report 2007 Annual Report 2007 [ 23 ]
REVIEW OF OPERATIONS OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
[ STRATEGY ]
Drive development of new products
for active seniors
Until now, the LTV Company has prima-
rily provided products and services that
enhance value for women and families
over their lifetimes. Going forward,
however, the company will extend its
reach into new business fields to develop
and supply new products and services that
enhance lifetime value for all other types of
customers seeking a better quality of life.
The ultimate goal is to create new value.
In particular, from fiscal 2007, the LTV
Company will work on developing services
for active seniors. One example is “Do Your
Own Thing,” a website launched on June
1, 2007 designed to help active seniors get
the most out of life. Subsequently, our
efforts will be extended to cover correspon-
dence courses, lifestyle support and other
businesses for working adults.
Magazines related to pregnancy, childbirth and parenting
Circulation: 260,000/360,000/200,000
Magazines for pet owners
Tamago Club/Hiyoko Club/Tamahiyo Kokko Club
DOG’S HEART
Mail-order sales
bon merci!
Membership: 157,000CAT’S HEARTMembership: 113,000
Craft and hobby magazine Information magazine on healthy eating
Hand & HeartMembership: 97,000
Circulation: 520,000
Lifestyle magazine Website service
Women’s Park
Food delivery services
Benesse en-Famille
[ Years ended March 31 ]
MEMBERSHIP OF DIRECT-SALES MAGAZINES AND WEBSITES
[ Years ended March 31 ]
Membership: 262,000
THANK YOU! Do Your Own ThingLaunched on June 1, 2007
Tamahiyo Shop
Membership: 897,000(As of March 2007)
AVERAGE MONTHLY CIRCULATION BY MAGAZINE TITLE
[Thousands of magazines] [Thousands of members]
ALL EXISTING BUSINESSES NOW PROFITABLE
(Year ended March 2007)
0
10,000
20,000
30,000
40,000
-2,000
-1,000
0
1,000
2,000
3,000
0
30
60
90
120
47
61
73
92
106115
02 03 04 05 06 07
BENESSE’S NURSING HOMES
REVIEW OF OPERATIONS
[ OVERVIEW ]
Centered on consolidated subsidiary
Benesse Style Care Co., Ltd., the Senior
Company operates a network of nursing
homes for the elderly. It also provides
home help services, training courses for
caregivers, and medical and nursing care
human resource services.
[ REVIEW OF FISCAL 2006 ]
Steady increase in nursing home
residents
The Senior Company recorded a 17.0%
rise in net sales to ¥32,054 million. The
main factor driving this increase was
expansion in the nursing home network
operated by Benesse Style Care and a
related steady rise in the number of resi-
dents. During the year, this company
focused on ensuring stable and sustained
business expansion by further enhancing
service levels, implementing marketing
reforms through the introduction of an
area-based operating structure, and
strengthening infrastructure related to risk
management such as nursing home secu-
rity. The introduction of the area-based
operating structure in particular has en-
abled the Senior Company to use person-
nel resources more effectively across
different nursing homes, and at the same
time, fully leverage Benesse’s strength of
operating multiple nursing homes in the
same area. As a result, there was a signifi-
cant improvement in the average time it
takes to achieve 80% occupancy for new
nursing homes—6 months in fiscal 2006,
as opposed to 12 months in fiscal 2004.
By brand, the number of nursing
homes in the Benesse network as of
March 31, 2007 was as follows: Aria, 9;
Clara (including 1 care house), 37; Granny
& Granda, 43; and Madoka, 26. Compared
to March 31, 2006, this represented a
combined increase of 9 nursing homes to
a total of 115.
The Senior Company recorded an
increase of 33.0% in operating income to
¥2,540 million, mainly due to higher sales
and the absence of one-off charges booked
in the previous year related to efforts to
strengthen business infrastructure.
[ STRATEGY ]
Introduce a system to ensure
recruitment and retention of high-
quality personnel
Staff retention rates in the nursing care
sector have traditionally been low due to
the ease with which employees can
change jobs and the relatively poor pay
and tough working conditions compared
to other industries, yet recruiting and
retaining high-quality personnel is vital
to achieve growth in the field. In this
context, from fiscal 2007, the Senior
Company will begin implementing busi-
ness reforms designed to boost motiva-
tion through the provision of services
that our staff can be even more proud of,
and radical changes to personnel systems
from October 2007 that will include
better compensation packages. This will
initially lead to an increase in personnel
expenses, but significantly boost
[ 24 ] Annual Report 2007 Annual Report 2007 [ 25 ]
SENIORCOMPANY
OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
competitiveness over the medium to
long term. We also intend to launch a
training foundation to enhance employee
training programs and reinforce our
ability to recruit new people.
Mitigate regulatory risk by opening
new nursing home formats
Following revisions to the Long-term
Care Insurance Law in April 2006, sub-
stantial discretionary powers for certifying
new nursing homes specified by the law
were transferred to local governments. As
a result, due to financial difficulties faced
by some of these authorities, partly be-
cause they have to pay subsidies for nurs-
ing homes, there has been a growing
move to impose quantitative controls to
limit the number of rooms in their ad-
ministrative areas. Since April 2007, in
almost all Japan’s administrative regions
outside the Tokyo metropolitan area,
approval for new nursing homes is
becoming more difficult. In Tokyo, our
main area of operations, we expect quan-
titative controls to become more wide-
spread from fiscal 2008. Against this
backdrop, we opened our first new fee-
based nursing home that differs to existing
facilities specified by the Long-term Care
Insurance Law, and therefore falls outside
the scope of quantitative controls. This
new home, called Granda Nanzan and
opened in Nagoya, Aichi Prefecture in
March this year, differs to existing facili-
ties in that it also incorporates a facility
providing at-home nursing care. This
means that it can provide nursing care
services to fee-paying residents and to
individuals certified by the local govern-
ment as having long-term care needs.
Going forward, we plan to adopt this
approach in other administrative areas
where limits on nursing homes are im-
posed, allowing us to grow our business
while mitigating regulatory risk.
NUMBER OF NURSING HOMES BY BRAND
[ As of March 31 ]
■ Aria■ Clara■ Granny & Granda■ Madoka
Brand name No. of homes (Mar. 07)
Initial down payment (Thousands of yen)
Monthly fees (Thousands of yen)
Aria 9 25,000~30,000 280~
Clara 37 — 330~
Granny & Granda 43 8,000~9,000 200~
Madoka 26 — 230~
Total — —115
MASAYUKI TSUTSUMIManager, Granda Higashi-Koganei TokyoBenesse Style Care Co., Ltd.
THE VIEW FROM A NURSING HOME MANAGER
“Benesse’s unique approach is evident in its nursing home business, too.”
Benesse takes exactly the same approach in its nursing home business as it does in its mainstayeducation business. In the education field, Benesse’s well-known approach is to supply productsand services that boost student motivation by encouraging them to take on new challenges andacquire new skills. Based on the same ideal, our mission in the nursing care field is to providesupport for residents by encouraging a positive and active approach to life.
Over the last 17 years I’ve gained a wealth of experience in Benesse’s education business. In that time,I identified the needs of customers and created strong teams. Nursing homes are life in a nutshell, so
our employees face unexpected challenges every day. Our staffhave to determine how best to respond to the specific needs ofindividual residents. As well as the respective views of qualifiednurses and caregivers, we carefully take into account eachresident’s current and past situation to devise the best solution.I think this is the Benesse style.
0
10,000
20,000
30,000
40,000
-2,000
-1,000
0
1,000
2,000
3,000
0
30
60
90
120
47
61
73
92
106115
02 03 04 05 06 07
BENESSE’S NURSING HOMES
REVIEW OF OPERATIONS
[ OVERVIEW ]
Centered on consolidated subsidiary
Benesse Style Care Co., Ltd., the Senior
Company operates a network of nursing
homes for the elderly. It also provides
home help services, training courses for
caregivers, and medical and nursing care
human resource services.
[ REVIEW OF FISCAL 2006 ]
Steady increase in nursing home
residents
The Senior Company recorded a 17.0%
rise in net sales to ¥32,054 million. The
main factor driving this increase was
expansion in the nursing home network
operated by Benesse Style Care and a
related steady rise in the number of resi-
dents. During the year, this company
focused on ensuring stable and sustained
business expansion by further enhancing
service levels, implementing marketing
reforms through the introduction of an
area-based operating structure, and
strengthening infrastructure related to risk
management such as nursing home secu-
rity. The introduction of the area-based
operating structure in particular has en-
abled the Senior Company to use person-
nel resources more effectively across
different nursing homes, and at the same
time, fully leverage Benesse’s strength of
operating multiple nursing homes in the
same area. As a result, there was a signifi-
cant improvement in the average time it
takes to achieve 80% occupancy for new
nursing homes—6 months in fiscal 2006,
as opposed to 12 months in fiscal 2004.
By brand, the number of nursing
homes in the Benesse network as of
March 31, 2007 was as follows: Aria, 9;
Clara (including 1 care house), 37; Granny
& Granda, 43; and Madoka, 26. Compared
to March 31, 2006, this represented a
combined increase of 9 nursing homes to
a total of 115.
The Senior Company recorded an
increase of 33.0% in operating income to
¥2,540 million, mainly due to higher sales
and the absence of one-off charges booked
in the previous year related to efforts to
strengthen business infrastructure.
[ STRATEGY ]
Introduce a system to ensure
recruitment and retention of high-
quality personnel
Staff retention rates in the nursing care
sector have traditionally been low due to
the ease with which employees can
change jobs and the relatively poor pay
and tough working conditions compared
to other industries, yet recruiting and
retaining high-quality personnel is vital
to achieve growth in the field. In this
context, from fiscal 2007, the Senior
Company will begin implementing busi-
ness reforms designed to boost motiva-
tion through the provision of services
that our staff can be even more proud of,
and radical changes to personnel systems
from October 2007 that will include
better compensation packages. This will
initially lead to an increase in personnel
expenses, but significantly boost
[ 24 ] Annual Report 2007 Annual Report 2007 [ 25 ]
SENIORCOMPANY
OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
competitiveness over the medium to
long term. We also intend to launch a
training foundation to enhance employee
training programs and reinforce our
ability to recruit new people.
Mitigate regulatory risk by opening
new nursing home formats
Following revisions to the Long-term
Care Insurance Law in April 2006, sub-
stantial discretionary powers for certifying
new nursing homes specified by the law
were transferred to local governments. As
a result, due to financial difficulties faced
by some of these authorities, partly be-
cause they have to pay subsidies for nurs-
ing homes, there has been a growing
move to impose quantitative controls to
limit the number of rooms in their ad-
ministrative areas. Since April 2007, in
almost all Japan’s administrative regions
outside the Tokyo metropolitan area,
approval for new nursing homes is
becoming more difficult. In Tokyo, our
main area of operations, we expect quan-
titative controls to become more wide-
spread from fiscal 2008. Against this
backdrop, we opened our first new fee-
based nursing home that differs to existing
facilities specified by the Long-term Care
Insurance Law, and therefore falls outside
the scope of quantitative controls. This
new home, called Granda Nanzan and
opened in Nagoya, Aichi Prefecture in
March this year, differs to existing facili-
ties in that it also incorporates a facility
providing at-home nursing care. This
means that it can provide nursing care
services to fee-paying residents and to
individuals certified by the local govern-
ment as having long-term care needs.
Going forward, we plan to adopt this
approach in other administrative areas
where limits on nursing homes are im-
posed, allowing us to grow our business
while mitigating regulatory risk.
NUMBER OF NURSING HOMES BY BRAND
[ As of March 31 ]
■ Aria■ Clara■ Granny & Granda■ Madoka
Brand name No. of homes (Mar. 07)
Initial down payment (Thousands of yen)
Monthly fees (Thousands of yen)
Aria 9 25,000~30,000 280~
Clara 37 — 330~
Granny & Granda 43 8,000~9,000 200~
Madoka 26 — 230~
Total — —115
MASAYUKI TSUTSUMIManager, Granda Higashi-Koganei TokyoBenesse Style Care Co., Ltd.
THE VIEW FROM A NURSING HOME MANAGER
“Benesse’s unique approach is evident in its nursing home business, too.”
Benesse takes exactly the same approach in its nursing home business as it does in its mainstayeducation business. In the education field, Benesse’s well-known approach is to supply productsand services that boost student motivation by encouraging them to take on new challenges andacquire new skills. Based on the same ideal, our mission in the nursing care field is to providesupport for residents by encouraging a positive and active approach to life.
Over the last 17 years I’ve gained a wealth of experience in Benesse’s education business. In that time,I identified the needs of customers and created strong teams. Nursing homes are life in a nutshell, so
our employees face unexpected challenges every day. Our staffhave to determine how best to respond to the specific needs ofindividual residents. As well as the respective views of qualifiednurses and caregivers, we carefully take into account eachresident’s current and past situation to devise the best solution.I think this is the Benesse style.
0
20,000
40,000
60,000
80,000
-1,000
0
1,000
2,000
3,000
4,000
5,000
0
200
400
600
0
2,000
4,000
6,000
8,000
0
50,000
100,000
150,000
200,000
01 02 03 04 05 06[ Years ended December 31 ]
05 06[ Years ended December 31 ]
BERLITZ SALES BY REGION[Thousands of U.S. Dollars]
07 (Forecast)
■ Asia■ Americas■ Europe■ ELS
THE VIEW FROM A BERLITZ VIRTUAL CLASSROOM(BVC) STUDENT
“For motivated people with little free time, BVC is ideal.”
I’m too busy to find time after work to go to language school. Berlitz Virtual Classroom (BVC)though, is really convenient, because I can take classes whenever I want, even after getting homelate from work.
In a real classroom setting, you can often rely on visual cues like gestures or facial expressionsto get meaning. With BVC you don’t have that luxury, so you really have to work hard on yourlistening and speaking skills. BVC is therefore ideal for people who want to hone their communi-cation capabilities but don’t have the time because of work commitments.
Instructors come from around the world, so you also get the chance to learn about different
cultures and customs.Lesson at Berlitz
Simul International, Inc.
Berlitz, Paris Opéra Language Center
REVIEW OF OPERATIONS
[ OVERVIEW ]
The Language Company mainly includes
U.S. subsidiary Berlitz International,
Inc., the world’s largest provider of
language education services, and Simul
International, Inc., which supplies trans-
lation and interpreting services. The
Language Company also provides an
online evaluation test, the Global Test of
English Communication (GTEC), which
measures comprehensive English com-
munication skills.
Berlitz International
Berlitz International operates a network
of 542 language centers in 68 countries
and regions, making it the largest provider
of language education services in the
world. In addition to its mainstay
language learning business, Berlitz Inter-
national also has a network of ELS Lan-
guage Centers, which provide intensive
language courses for students planning to
study in the U.S.
In fiscal 2004, Berlitz International
overhauled its management structure and
devolved authority previously concen-
trated at the company’s headquarters in
the U.S. to three main operating regions—
the Americas, Europe and Asia. In fiscal
2005, further steps were taken, including
closing or integrating unprofitable schools
and taking other steps to pare back fixed
costs, reinforcing the product lineup, and
enhancing marketing capabilities. As a
result, the Language Company reversed
its loss of fiscal 2004 with a substantial
improvement in operating income of
¥3.3 billion in fiscal 2005.
Simul International
Since its establishment in 1965, Simul
International has supported the interna-
tional communications of government
agencies, the financial world and corpora-
tions through the provision of high-
quality interpreting and translation
services. In addition, the company runs
the Simul Academy, which trains special-
ist interpreters and translators, and pro-
vides training courses for companies and
other organizations.
[ REVIEW OF FISCAL 2006 ]
Rise in number of lessons taken
particularly in Japan and Germany
Net sales in the Language Company rose
14.8% to ¥59,164 million, reflecting a
number of factors. First, thanks to efforts
to provide products and implement
[ 26 ] Annual Report 2007 Annual Report 2007 [ 27 ]
LANGUAGECOMPANY
OPERATING INCOME (LOSS)[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
marketing activities tailored to the needs
of customers in each of its operating
regions, Berlitz International reported a
rise in the number of lessons taken world-
wide, with notable increases in Japan and
Germany. The company’s ELS Language
Center operations also posted higher sales.
Overall, the number of lessons taken at
Berlitz International in fiscal 2006 totaled
6.9 million, an increase of 5.4% compared
to a year earlier. Sales in the Language
Company also benefited from the weaker
yen. Meanwhile, Simul International
posted higher sales in its core interpreting
and translation services business.
The Language Company recorded an
increase of 83.5% in operating income to
¥4,670 million. This rise was mainly
attributable to higher sales, as well as
improved profitability at Berlitz Interna-
tional thanks to reduced fixed expenses
and other items.
[ STRATEGY ]
Targeting new businesses and
customers
Berlitz International will focus on three
key areas going forward: boost the
amount spent per lesson by adding value;
rapidly expand new businesses such as
training courses for corporate customers;
and develop new customer segments
with Berlitz Virtual Classrooms and other
products.
In fiscal 2007, Berlitz International
will make upfront investments targeting
further growth through to fiscal 2010.
The company plans to enhance new
products and services, including training
courses for corporate customers that are
already being offered in some areas, and
Berlitz Virtual Classrooms. In addition, in
order to provide lessons that satisfy the
diverse needs of customers and ensure the
BERLITZ LANGUAGE CENTERSAND FRANCHISES
01 02 03 04 05 06[ As of December 31 ]
NUMBER OF BERLITZ LESSONS[Thousands of Lessons]
provision of a high-added-value learning
experience, Berlitz International will
strengthen its workforce, including lan-
guage instructors. The company also aims
to develop new markets with the opening
of language centers in Russia, China and
other countries. Through these initiatives,
Berlitz International aims to achieve
earnings growth in line with sales expan-
sion from fiscal 2008.
BVC STUDENT
*Berlitz Virtual Classroom (BVC)BVC lets you learn in real time with a native-fluent instructor through voice communication and visual tools viathe internet.
0
20,000
40,000
60,000
80,000
-1,000
0
1,000
2,000
3,000
4,000
5,000
0
200
400
600
0
2,000
4,000
6,000
8,000
0
50,000
100,000
150,000
200,000
01 02 03 04 05 06[ Years ended December 31 ]
05 06[ Years ended December 31 ]
BERLITZ SALES BY REGION[Thousands of U.S. Dollars]
07 (Forecast)
■ Asia■ Americas■ Europe■ ELS
THE VIEW FROM A BERLITZ VIRTUAL CLASSROOM(BVC) STUDENT
“For motivated people with little free time, BVC is ideal.”
I’m too busy to find time after work to go to language school. Berlitz Virtual Classroom (BVC)though, is really convenient, because I can take classes whenever I want, even after getting homelate from work.
In a real classroom setting, you can often rely on visual cues like gestures or facial expressionsto get meaning. With BVC you don’t have that luxury, so you really have to work hard on yourlistening and speaking skills. BVC is therefore ideal for people who want to hone their communi-cation capabilities but don’t have the time because of work commitments.
Instructors come from around the world, so you also get the chance to learn about different
cultures and customs.Lesson at Berlitz
Simul International, Inc.
Berlitz, Paris Opéra Language Center
REVIEW OF OPERATIONS
[ OVERVIEW ]
The Language Company mainly includes
U.S. subsidiary Berlitz International,
Inc., the world’s largest provider of
language education services, and Simul
International, Inc., which supplies trans-
lation and interpreting services. The
Language Company also provides an
online evaluation test, the Global Test of
English Communication (GTEC), which
measures comprehensive English com-
munication skills.
Berlitz International
Berlitz International operates a network
of 542 language centers in 68 countries
and regions, making it the largest provider
of language education services in the
world. In addition to its mainstay
language learning business, Berlitz Inter-
national also has a network of ELS Lan-
guage Centers, which provide intensive
language courses for students planning to
study in the U.S.
In fiscal 2004, Berlitz International
overhauled its management structure and
devolved authority previously concen-
trated at the company’s headquarters in
the U.S. to three main operating regions—
the Americas, Europe and Asia. In fiscal
2005, further steps were taken, including
closing or integrating unprofitable schools
and taking other steps to pare back fixed
costs, reinforcing the product lineup, and
enhancing marketing capabilities. As a
result, the Language Company reversed
its loss of fiscal 2004 with a substantial
improvement in operating income of
¥3.3 billion in fiscal 2005.
Simul International
Since its establishment in 1965, Simul
International has supported the interna-
tional communications of government
agencies, the financial world and corpora-
tions through the provision of high-
quality interpreting and translation
services. In addition, the company runs
the Simul Academy, which trains special-
ist interpreters and translators, and pro-
vides training courses for companies and
other organizations.
[ REVIEW OF FISCAL 2006 ]
Rise in number of lessons taken
particularly in Japan and Germany
Net sales in the Language Company rose
14.8% to ¥59,164 million, reflecting a
number of factors. First, thanks to efforts
to provide products and implement
[ 26 ] Annual Report 2007 Annual Report 2007 [ 27 ]
LANGUAGECOMPANY
OPERATING INCOME (LOSS)[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
marketing activities tailored to the needs
of customers in each of its operating
regions, Berlitz International reported a
rise in the number of lessons taken world-
wide, with notable increases in Japan and
Germany. The company’s ELS Language
Center operations also posted higher sales.
Overall, the number of lessons taken at
Berlitz International in fiscal 2006 totaled
6.9 million, an increase of 5.4% compared
to a year earlier. Sales in the Language
Company also benefited from the weaker
yen. Meanwhile, Simul International
posted higher sales in its core interpreting
and translation services business.
The Language Company recorded an
increase of 83.5% in operating income to
¥4,670 million. This rise was mainly
attributable to higher sales, as well as
improved profitability at Berlitz Interna-
tional thanks to reduced fixed expenses
and other items.
[ STRATEGY ]
Targeting new businesses and
customers
Berlitz International will focus on three
key areas going forward: boost the
amount spent per lesson by adding value;
rapidly expand new businesses such as
training courses for corporate customers;
and develop new customer segments
with Berlitz Virtual Classrooms and other
products.
In fiscal 2007, Berlitz International
will make upfront investments targeting
further growth through to fiscal 2010.
The company plans to enhance new
products and services, including training
courses for corporate customers that are
already being offered in some areas, and
Berlitz Virtual Classrooms. In addition, in
order to provide lessons that satisfy the
diverse needs of customers and ensure the
BERLITZ LANGUAGE CENTERSAND FRANCHISES
01 02 03 04 05 06[ As of December 31 ]
NUMBER OF BERLITZ LESSONS[Thousands of Lessons]
provision of a high-added-value learning
experience, Berlitz International will
strengthen its workforce, including lan-
guage instructors. The company also aims
to develop new markets with the opening
of language centers in Russia, China and
other countries. Through these initiatives,
Berlitz International aims to achieve
earnings growth in line with sales expan-
sion from fiscal 2008.
BVC STUDENT
*Berlitz Virtual Classroom (BVC)BVC lets you learn in real time with a native-fluent instructor through voice communication and visual tools viathe internet.
0
5,000
10,000
15,000
-2,000
-1,500
-1,000
-500
0
0
5,000
10,000
15,000
20,000
0
500
1,000
1,500
2,000
[ OVERVIEW ]
On April 1, 2005, some of the operations
of AVIVA Japan Corporation, Japan’s
largest operator of personal computer
(PC) schools at the time, were transferred
by the Industrial Revitalization Corpora-
tion of Japan (IRCJ) to Benesse.
[ REVIEW OF FISCAL 2006 ]
Profitable before
amortization of goodwill
The AVIVA Business posted net sales of
¥10,326 million, a decline of 25.8% year
on year. Although AVIVA reported
higher sales per school, sales fell overall
due to the management reforms initiated
in the previous fiscal year that led to the
integration or closure of schools.
Thanks to management reforms,
AVIVA was profitable before the amortiza-
tion of goodwill for the second straight
year (average annual amortization over five
years of ¥1,711 million). The operating
loss was ¥1,183 million, which was less
than the operating loss of ¥1,564 million
recorded in the previous fiscal year and
mainly reflected the contribution of new
businesses and reduced fixed expenses.
AVIVABUSINESS
[ 28 ] Annual Report 2007 Annual Report 2007 [ 29 ]
OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
REVIEW OF OPERATIONS
[ STRATEGY ]
In fiscal 2007, AVIVA will focus on three main
areas:
■ Fine-tune core operations
Reinforce marketing aimed at corporate
customers and further raised the quality of
lessons to boost customer satisfaction
■ Develop new businesses
Actively work to create new business models
■ Strengthen the operating base
Create a new framework for communicating
with customers centered on CRM
[ OVERVIEW ]
This segment mainly includes specialist
subsidiaries operating on an independent
basis that provide vital business support to
the Benesse Group. They include
Telemarketing Japan, Inc. (TMJ), which
operates call centers, and Synform Co.,
Ltd., which develops and operates sys-
tems. As of March 31, 2007, this segment
comprised 10 subsidiaries.
Telemarketing Japan
This company was established in 1992 to
operate Benesse’s newly independent call
center division for Shinkenzemi members.
TMJ provides a wide range of services
including the creation of customer rela-
tionship management (CRM) strategies,
support for the planning and production
of actual sales promotions, and call center
development, design and operation. TMJ
also plans, designs and implements cus-
tomer communication strategies that use
PCs and mobile phones. In October
2006, TMJ transferred contact center
operations for the Benesse Group to
Benesse Corporation.
OTHERS
OPERATING INCOME
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
REVIEW OF OPERATIONS
[ REVIEW OF FISCAL 2006 ]
This segment reported a decrease in net
sales of 3.0% to ¥20,769 million. This was
attributable to efforts by TMJ to focus on
more profitable operations, which led to a
drop in sales to customers outside the
Benesse Group. Operating income fell
68.1% year on year to ¥430 million due
to the decline in sales and costs associated
with investments in new businesses.
Main Consolidated Subsidiaries■ Telemarketing Japan, Inc.■ Synform Co., Ltd.■ Persons Inc.
And seven other companies
MARKETING STRATEGY
Basic StrategyIn the past, Benesse put direct mail at the
heart of its marketing activities. In fiscal
2003, however, we began using a media-
mix strategy. Subsequently, in October
2005, we stopped using the basic resident
register access system, which we had
relied on to send out direct mail shots.
The following month we established a
new framework to speed up company-
wide decision-making related to market-
ing activities. This framework is headed
by the Chief Marketing Officer (CMO), a
newly created post. The CMO is cur-
rently overseeing a shift in marketing
methods away from large-volume direct
mail shots, to an integrated, open-market
approach that links the accurate identifi-
cation of customers with sales closing
strategies. We plan to use a diverse range
of marketing channels to attract customers
who have already shown an interest in
Benesse products and services.
Overhauling OurMarketing OrganizationOn April 1, 2007, we created a new
Marketing Headquarters that brought
together the separate marketing functions
in each of our education-related busi-
nesses. As a result, we can now imple-
ment integrated, company-wide
marketing activities that transcend cus-
tomer age groups and product lines. This
move will also allow us to raise the effi-
ciency of marketing through the optimal
allocation of budgets and resources from a
company-wide perspective. By marshal-
ling the capabilities of the entire Group,
we will accelerate the shift to a compre-
hensive marketing approach that com-
bines direct mail, mass media, the
internet, local events and other means.
We will also roll out reforms such as
developing proposal-based marketing for
specific potential customer segments and
creating more points of contact with
customers through different media.
Reinforcing Benesse’s web-based
marketing capabilities across the board
will be especially important. We also
recognize that we have to speed up the
development of new sales channels, and
we plan to do this in a number of ways,
including working closely with local
governments and other companies, and
holding local events. In particular, we
intend to actively develop highly focused
local marketing activities and word-of-
mouth approaches.
With advertising expenses, our aim
will be to hold down total costs and em-
phasize efficiency. Although direct mail
costs have been falling in recent years,
overall advertising expenses have re-
mained flat as we have actively developed
new marketing methods. With the estab-
lishment of our new Marketing Head-
quarters, we will go right back to basics
and review all our expenditures with the
goal of eliminating waste and implement-
ing efficient marketing initiatives that are
also effective.
DAISUKE OKADADirectorCorporate Executive Vice PresidentChief Marketing Officer (CMO)
0
5,000
10,000
15,000
-2,000
-1,500
-1,000
-500
0
0
5,000
10,000
15,000
20,000
0
500
1,000
1,500
2,000
[ OVERVIEW ]
On April 1, 2005, some of the operations
of AVIVA Japan Corporation, Japan’s
largest operator of personal computer
(PC) schools at the time, were transferred
by the Industrial Revitalization Corpora-
tion of Japan (IRCJ) to Benesse.
[ REVIEW OF FISCAL 2006 ]
Profitable before
amortization of goodwill
The AVIVA Business posted net sales of
¥10,326 million, a decline of 25.8% year
on year. Although AVIVA reported
higher sales per school, sales fell overall
due to the management reforms initiated
in the previous fiscal year that led to the
integration or closure of schools.
Thanks to management reforms,
AVIVA was profitable before the amortiza-
tion of goodwill for the second straight
year (average annual amortization over five
years of ¥1,711 million). The operating
loss was ¥1,183 million, which was less
than the operating loss of ¥1,564 million
recorded in the previous fiscal year and
mainly reflected the contribution of new
businesses and reduced fixed expenses.
AVIVABUSINESS
[ 28 ] Annual Report 2007 Annual Report 2007 [ 29 ]
OPERATING INCOME (LOSS)
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
REVIEW OF OPERATIONS
[ STRATEGY ]
In fiscal 2007, AVIVA will focus on three main
areas:
■ Fine-tune core operations
Reinforce marketing aimed at corporate
customers and further raised the quality of
lessons to boost customer satisfaction
■ Develop new businesses
Actively work to create new business models
■ Strengthen the operating base
Create a new framework for communicating
with customers centered on CRM
[ OVERVIEW ]
This segment mainly includes specialist
subsidiaries operating on an independent
basis that provide vital business support to
the Benesse Group. They include
Telemarketing Japan, Inc. (TMJ), which
operates call centers, and Synform Co.,
Ltd., which develops and operates sys-
tems. As of March 31, 2007, this segment
comprised 10 subsidiaries.
Telemarketing Japan
This company was established in 1992 to
operate Benesse’s newly independent call
center division for Shinkenzemi members.
TMJ provides a wide range of services
including the creation of customer rela-
tionship management (CRM) strategies,
support for the planning and production
of actual sales promotions, and call center
development, design and operation. TMJ
also plans, designs and implements cus-
tomer communication strategies that use
PCs and mobile phones. In October
2006, TMJ transferred contact center
operations for the Benesse Group to
Benesse Corporation.
OTHERS
OPERATING INCOME
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
NET SALES
[Millions of Yen]
02 03 04 05 06 07[ Years ended March 31 ]
REVIEW OF OPERATIONS
[ REVIEW OF FISCAL 2006 ]
This segment reported a decrease in net
sales of 3.0% to ¥20,769 million. This was
attributable to efforts by TMJ to focus on
more profitable operations, which led to a
drop in sales to customers outside the
Benesse Group. Operating income fell
68.1% year on year to ¥430 million due
to the decline in sales and costs associated
with investments in new businesses.
Main Consolidated Subsidiaries■ Telemarketing Japan, Inc.■ Synform Co., Ltd.■ Persons Inc.
And seven other companies
MARKETING STRATEGY
Basic StrategyIn the past, Benesse put direct mail at the
heart of its marketing activities. In fiscal
2003, however, we began using a media-
mix strategy. Subsequently, in October
2005, we stopped using the basic resident
register access system, which we had
relied on to send out direct mail shots.
The following month we established a
new framework to speed up company-
wide decision-making related to market-
ing activities. This framework is headed
by the Chief Marketing Officer (CMO), a
newly created post. The CMO is cur-
rently overseeing a shift in marketing
methods away from large-volume direct
mail shots, to an integrated, open-market
approach that links the accurate identifi-
cation of customers with sales closing
strategies. We plan to use a diverse range
of marketing channels to attract customers
who have already shown an interest in
Benesse products and services.
Overhauling OurMarketing OrganizationOn April 1, 2007, we created a new
Marketing Headquarters that brought
together the separate marketing functions
in each of our education-related busi-
nesses. As a result, we can now imple-
ment integrated, company-wide
marketing activities that transcend cus-
tomer age groups and product lines. This
move will also allow us to raise the effi-
ciency of marketing through the optimal
allocation of budgets and resources from a
company-wide perspective. By marshal-
ling the capabilities of the entire Group,
we will accelerate the shift to a compre-
hensive marketing approach that com-
bines direct mail, mass media, the
internet, local events and other means.
We will also roll out reforms such as
developing proposal-based marketing for
specific potential customer segments and
creating more points of contact with
customers through different media.
Reinforcing Benesse’s web-based
marketing capabilities across the board
will be especially important. We also
recognize that we have to speed up the
development of new sales channels, and
we plan to do this in a number of ways,
including working closely with local
governments and other companies, and
holding local events. In particular, we
intend to actively develop highly focused
local marketing activities and word-of-
mouth approaches.
With advertising expenses, our aim
will be to hold down total costs and em-
phasize efficiency. Although direct mail
costs have been falling in recent years,
overall advertising expenses have re-
mained flat as we have actively developed
new marketing methods. With the estab-
lishment of our new Marketing Head-
quarters, we will go right back to basics
and review all our expenditures with the
goal of eliminating waste and implement-
ing efficient marketing initiatives that are
also effective.
DAISUKE OKADADirectorCorporate Executive Vice PresidentChief Marketing Officer (CMO)
[ 30 ] Annual Report 2007 Annual Report 2007 [ 31 ]
Reinforce marketing functions
Integrate marketing functions (new MarketingHeadquarters established April 2007)Combined marketing functions previouslydispersed among different businesses into a singleorganization
Shift from individual business toCompanywide optimization
• Effective allocation ofmanagement resources
• Develop consistent marketinginitiatives regardless of student ageor product
• Review mass media marketing/reinforce web marketing
Implement efficientand effectivemarketing initiatives
0
10,000
20,000
30,000
40,000
* Figures for parent company only
Rebuild systems for optimal allocation of expenseswhile holding down total expenses
Press Conference, 4th Basic Research onAcademic Performance (National Survey)
StrategyShift from standardized mass
marketing to a high-quality
approach tailored to individual
customer segments
1. Identify potential customers
using open-market products
We plan to increase contact with poten-
tial customers through magazines and
learning materials sold via bookstores
and other outlets, as well as through
open-market, non-membership prod-
ucts and services and cooperation with
partner companies. This will allow us to
better reach customers who already
have an interest in Benesse. We can
focus direct marketing activities on
these individuals, thereby raising the
effectiveness of marketing.
2. Enhance marketing aimed at
individual customers
We intend to reinforce communication
with individual customers using the
internet and telemarketing as well as
direct mail and the mass media. The
standardized direct mail of the past will
also be replaced by content designed to
match the needs and circumstances of
individual prospective customers.
3. Reinforce customer relationship
management (CRM)
Instead of marketing focused on
short-term relationships with custom-
ers, we plan to shift to an approach
that puts greater emphasis on deepen-
ing communication with them over
time. With the creation of the new
Marketing Headquarters, we have put
RESEARCH AND DEVELOPMENT
Research Activities That Help
People to “Live Well”Benesse’s ThreeThink TanksBenesse has conducted surveys and re-
search into education for more than 20
years since establishing its in-house Edu-
cation Research Center in 1980. These
activities have supported the Company’s
business activities. As of 2006, Benesse
had three main think tanks—Benesse
Educational Research and Development
Center (BERD), Benesse Institute for
the Child Sciences, Parenting, and
Aging, and Benesse Shokuiku Institute,
which mainly conducts research into
dietary issues. Their remit is to help
Benesse innovate and strengthen its
business activities in response to changes
in the social environment.
in place a framework that will allow
us to conduct consistent marketing
activities for the same customer as
they move from our infant through to
our senior high school products and
services. In short, marketing that
emphasizes long-term relationships.
We also plan to focus on regional
marketing. Through Asobication
events (parent-child playgroups),
which we already run on a nationwide
basis, and other local events, we are
currently increasing contact with
customers. We will develop this ap-
proach further going forward by roll-
ing out highly targeted regional
marketing activities that rely on local
community networks.
REINFORCE MARKETING FUNCTIONS
Salespromotion
costs
Advertisingexpenses
Direct mailcosts
[Millions of Yen]
06 07 08[Forecast]
Parents
Strategic analysis of changes in education
Research related to education materials and tests
Survey-based solutions for education issues
Research related to educational theory
Research related to learning content
R&D into combining media and learning (mobile terminals, e-learning)
InfantsElementarySchoolStudents
Junior/SeniorHigh SchoolStudents
Schools
Benesse EducationalResearch andDevelopment Center(BERD)
Interdisciplinary research into child growth and developmentfrom pregnancy to infancy
Basic research and program development for child-parentrelationships and parenting
Long-term surveys and research related to the childhoodsocial environment
Benesse Institutefor the ChildSciences, Parenting,and Aging
Benesse ShokuikuInstitute
Gathering and analysis of data related to dietary education
Production and implementation of diet-related content
In addition to in-house staff, all these
think tanks draw on external experts to
conduct wide-ranging studies and re-
search. The cutting-edge insights gained
from these activities are channeled into
the development of new products and
services that ultimately help our custom-
ers to live better lives.
In the course of their activities, our
think tanks rely on the cooperation of a
large number of people in many positions
such as external experts, government
officials and education professionals to
generate research outcomes.
SUMMARY OF RESEARCH THEMES AND TARGET FIELDSMARKETING EXPENSES
[ Years ended March 31 ]
[ 30 ] Annual Report 2007 Annual Report 2007 [ 31 ]
Reinforce marketing functions
Integrate marketing functions (new MarketingHeadquarters established April 2007)Combined marketing functions previouslydispersed among different businesses into a singleorganization
Shift from individual business toCompanywide optimization
• Effective allocation ofmanagement resources
• Develop consistent marketinginitiatives regardless of student ageor product
• Review mass media marketing/reinforce web marketing
Implement efficientand effectivemarketing initiatives
0
10,000
20,000
30,000
40,000
* Figures for parent company only
Rebuild systems for optimal allocation of expenseswhile holding down total expenses
Press Conference, 4th Basic Research onAcademic Performance (National Survey)
StrategyShift from standardized mass
marketing to a high-quality
approach tailored to individual
customer segments
1. Identify potential customers
using open-market products
We plan to increase contact with poten-
tial customers through magazines and
learning materials sold via bookstores
and other outlets, as well as through
open-market, non-membership prod-
ucts and services and cooperation with
partner companies. This will allow us to
better reach customers who already
have an interest in Benesse. We can
focus direct marketing activities on
these individuals, thereby raising the
effectiveness of marketing.
2. Enhance marketing aimed at
individual customers
We intend to reinforce communication
with individual customers using the
internet and telemarketing as well as
direct mail and the mass media. The
standardized direct mail of the past will
also be replaced by content designed to
match the needs and circumstances of
individual prospective customers.
3. Reinforce customer relationship
management (CRM)
Instead of marketing focused on
short-term relationships with custom-
ers, we plan to shift to an approach
that puts greater emphasis on deepen-
ing communication with them over
time. With the creation of the new
Marketing Headquarters, we have put
RESEARCH AND DEVELOPMENT
Research Activities That Help
People to “Live Well”Benesse’s ThreeThink TanksBenesse has conducted surveys and re-
search into education for more than 20
years since establishing its in-house Edu-
cation Research Center in 1980. These
activities have supported the Company’s
business activities. As of 2006, Benesse
had three main think tanks—Benesse
Educational Research and Development
Center (BERD), Benesse Institute for
the Child Sciences, Parenting, and
Aging, and Benesse Shokuiku Institute,
which mainly conducts research into
dietary issues. Their remit is to help
Benesse innovate and strengthen its
business activities in response to changes
in the social environment.
in place a framework that will allow
us to conduct consistent marketing
activities for the same customer as
they move from our infant through to
our senior high school products and
services. In short, marketing that
emphasizes long-term relationships.
We also plan to focus on regional
marketing. Through Asobication
events (parent-child playgroups),
which we already run on a nationwide
basis, and other local events, we are
currently increasing contact with
customers. We will develop this ap-
proach further going forward by roll-
ing out highly targeted regional
marketing activities that rely on local
community networks.
REINFORCE MARKETING FUNCTIONS
Salespromotion
costs
Advertisingexpenses
Direct mailcosts
[Millions of Yen]
06 07 08[Forecast]
Parents
Strategic analysis of changes in education
Research related to education materials and tests
Survey-based solutions for education issues
Research related to educational theory
Research related to learning content
R&D into combining media and learning (mobile terminals, e-learning)
InfantsElementarySchoolStudents
Junior/SeniorHigh SchoolStudents
Schools
Benesse EducationalResearch andDevelopment Center(BERD)
Interdisciplinary research into child growth and developmentfrom pregnancy to infancy
Basic research and program development for child-parentrelationships and parenting
Long-term surveys and research related to the childhoodsocial environment
Benesse Institutefor the ChildSciences, Parenting,and Aging
Benesse ShokuikuInstitute
Gathering and analysis of data related to dietary education
Production and implementation of diet-related content
In addition to in-house staff, all these
think tanks draw on external experts to
conduct wide-ranging studies and re-
search. The cutting-edge insights gained
from these activities are channeled into
the development of new products and
services that ultimately help our custom-
ers to live better lives.
In the course of their activities, our
think tanks rely on the cooperation of a
large number of people in many positions
such as external experts, government
officials and education professionals to
generate research outcomes.
SUMMARY OF RESEARCH THEMES AND TARGET FIELDSMARKETING EXPENSES
[ Years ended March 31 ]
[ 32 ] Annual Report 2007 Annual Report 2007 [ 33 ]
RESEARCH WORK IN FISCAL 2006
Surveys and research into
English learning
Targeting all age groups from infants to
adults, BERD carries out research into
English language learning with a focus on
concepts, theories and curriculums. This
research is underpinned by surveys about
English education and study approaches. In
fiscal 2006, BERD conducted a number of
surveys in this field, including the Basic
Survey of English Language Learning at El-
ementary Schools, focused on teachers and
parents, the Survey of English Language Study
at Senior High Schools in East Asia, conducted
jointly with research teams in South Korea,
and the GTEC Can-do Statements Study.
BERD is also working with elementary
schools affiliated with state-run universities
to develop and assess the effectiveness of
new English study curriculums.
Research into new learning
materials and assessment tests
Benesse is working with research institutes
in Japan and overseas to develop new
learning methods and assessment tests
needed to foster the education skills for
today’s society. Key partners include the
Faculty of Education and the Learning
and Educational Development for Col-
leges and Schools Research Department,
College of Arts and Sciences, at the Uni-
versity of Tokyo; the Graduate School of
Global Environmental Studies and the
Primate Research Institute at Kyoto Uni-
versity; and Tokyo Gakugei University.
Research aimed at applying ICT
in education
Benesse is also conducting research de-
signed to find effective applications for
information and communications tech-
nology (ICT) in education. Benesse has
teamed up with the Graduate School of
Interdisciplinary Information Studies, the
University of Tokyo, and the National
Institute of Multimedia Education to
acquire advanced knowledge in this field.
Main Reports
■ Interim Report on Basic Survey onEnhancing Academic Abilities (2006)This report examines teacher guidance and theefforts parents are making in the home toimprove the reading ability of children. Howschools as a whole develop learning programs toenhance reading is also examined.
■ Basic Research on Working Conditionsfor Young People Aged 25 to 35
■ Basic Research on English Education inElementary Schools
■ Basic Research on Academic Perfor-mance (National Survey)
Benesse EducationalResearch and DevelopmentCenter (BERD)Seeking to fuse research with product and
service development, BERD conducts
extensive R&D activities covering all age
groups from infants and university stu-
dents through to working adults. Parents,
teachers, schools and other related groups
also come under the center’s research
remit. In its search for new learning ap-
proaches, BERD is aiming to be the most
trusted educational think tank in the
private sector by conducting high-quality
R&D that benefits society as a whole.
Educational surveys and research
Over the last 25 years, Benesse has carried
out roughly 400 surveys aimed at chil-
dren, parents and educators in an effort to
better understand educational issues facing
Japan. The results of these studies have
been used extensively after being pub-
lished in reports and released on the
internet. Lessons learned from the surveys
have been put into practice in both
home- and school-based learning, and
have helped drive forward additional
research. No area has been too challenging
for BERD, which also conducts long-term
studies and international surveys. The center
has also been commissioned to carry out
research on behalf of Japan’s Ministry of
Education, Culture, Sports, Science and
Technology (MEXT) and Ministry of Inter-
nal Affairs and Communications (MIC).
Main Reports
[34] CORPORATE GOVERNANCE
[38] COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
[40] BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
[42] COMMUNICATING WITH STAKEHOLDERS
[42] TOGETHER WITH INVESTORS
[44] BENESSE’S APPROACH TO RECRUITMENT AND HUMAN RESOURCES
[46] TOGETHER WITH BUSINESS PARTNERS AND CUSTOMERS
[47] GIVING BACK TO THE COMMUNITY
[48] WORKING TO PROTECT THE ENVIRONMENT
THE FOUNDATIONS FOR HELPING PEOPLE LIVE WELL
Annual Report 2007 [ 33 ]
CONTENTS
Yayoi Kusama “Pumpkin”Photo: Shigeo Anzai
[ 32 ] Annual Report 2007 Annual Report 2007 [ 33 ]
RESEARCH WORK IN FISCAL 2006
Surveys and research into
English learning
Targeting all age groups from infants to
adults, BERD carries out research into
English language learning with a focus on
concepts, theories and curriculums. This
research is underpinned by surveys about
English education and study approaches. In
fiscal 2006, BERD conducted a number of
surveys in this field, including the Basic
Survey of English Language Learning at El-
ementary Schools, focused on teachers and
parents, the Survey of English Language Study
at Senior High Schools in East Asia, conducted
jointly with research teams in South Korea,
and the GTEC Can-do Statements Study.
BERD is also working with elementary
schools affiliated with state-run universities
to develop and assess the effectiveness of
new English study curriculums.
Research into new learning
materials and assessment tests
Benesse is working with research institutes
in Japan and overseas to develop new
learning methods and assessment tests
needed to foster the education skills for
today’s society. Key partners include the
Faculty of Education and the Learning
and Educational Development for Col-
leges and Schools Research Department,
College of Arts and Sciences, at the Uni-
versity of Tokyo; the Graduate School of
Global Environmental Studies and the
Primate Research Institute at Kyoto Uni-
versity; and Tokyo Gakugei University.
Research aimed at applying ICT
in education
Benesse is also conducting research de-
signed to find effective applications for
information and communications tech-
nology (ICT) in education. Benesse has
teamed up with the Graduate School of
Interdisciplinary Information Studies, the
University of Tokyo, and the National
Institute of Multimedia Education to
acquire advanced knowledge in this field.
Main Reports
■ Interim Report on Basic Survey onEnhancing Academic Abilities (2006)This report examines teacher guidance and theefforts parents are making in the home toimprove the reading ability of children. Howschools as a whole develop learning programs toenhance reading is also examined.
■ Basic Research on Working Conditionsfor Young People Aged 25 to 35
■ Basic Research on English Education inElementary Schools
■ Basic Research on Academic Perfor-mance (National Survey)
Benesse EducationalResearch and DevelopmentCenter (BERD)Seeking to fuse research with product and
service development, BERD conducts
extensive R&D activities covering all age
groups from infants and university stu-
dents through to working adults. Parents,
teachers, schools and other related groups
also come under the center’s research
remit. In its search for new learning ap-
proaches, BERD is aiming to be the most
trusted educational think tank in the
private sector by conducting high-quality
R&D that benefits society as a whole.
Educational surveys and research
Over the last 25 years, Benesse has carried
out roughly 400 surveys aimed at chil-
dren, parents and educators in an effort to
better understand educational issues facing
Japan. The results of these studies have
been used extensively after being pub-
lished in reports and released on the
internet. Lessons learned from the surveys
have been put into practice in both
home- and school-based learning, and
have helped drive forward additional
research. No area has been too challenging
for BERD, which also conducts long-term
studies and international surveys. The center
has also been commissioned to carry out
research on behalf of Japan’s Ministry of
Education, Culture, Sports, Science and
Technology (MEXT) and Ministry of Inter-
nal Affairs and Communications (MIC).
Main Reports
[34] CORPORATE GOVERNANCE
[38] COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
[40] BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
[42] COMMUNICATING WITH STAKEHOLDERS
[42] TOGETHER WITH INVESTORS
[44] BENESSE’S APPROACH TO RECRUITMENT AND HUMAN RESOURCES
[46] TOGETHER WITH BUSINESS PARTNERS AND CUSTOMERS
[47] GIVING BACK TO THE COMMUNITY
[48] WORKING TO PROTECT THE ENVIRONMENT
THE FOUNDATIONS FOR HELPING PEOPLE LIVE WELL
Annual Report 2007 [ 33 ]
CONTENTS
Yayoi Kusama “Pumpkin”Photo: Shigeo Anzai
Annual Report 2007 [ 35 ][ 34 ] Annual Report 2007
Benesse’s corporate governance system ensures management
decision-making is transparent and fast. Although Benesse has
adopted the corporate auditor corporate governance model, the
Company has also incorporated elements of the “company with
committees system” such as Nomination and Compensation
committees as advisory bodies to the Board of Directors. This has
resulted in a unique corporate governance system. In adopting a
new management structure, Benesse sought to preserve the
strengths of its existing system while reinforcing corporate
governance of the entire Group.
Management StructureBenesse uses the corporate auditor corpo-
rate governance model. Based on this
model, Benesse introduced the Corporate
Executive Officer System in April 2003.
The current management structure (as of
June 25, 2007) comprises nine Directors,
four of whom are Independent Directors;
four Corporate Auditors, including three
outside Corporate Auditors; and 20 Cor-
porate Executive Officers, three of whom
are also Directors. Benesse puts particular
emphasis on the role of Independent
Directors in the Board of Directors in an
effort to increase independence and en-
hance oversight functions. Benesse has also
selected six individuals from the managers
of key consolidated subsidiaries to act as
Group Executive Officers. These individu-
als are not only responsible for managing
subsidiaries, but also for increasing
Groupwide synergies based on the same
level of responsibility and authority for
Group business strategy as Corporate
Executive Officers.
Management Headed byThree RepresentativeDirectorsIn April 2007, Benesse appointed a new
senior management team comprising
three representative directors. By separat-
ing management roles between each
representative director, Benesse has fur-
ther reinforced corporate governance
while ensuring fast and accurate decision-
making. The Representative Director,
Chairman and CEO is responsible for
management policy and formulating the
medium- and long-term management
plan for the entire Benesse Group. He is
also ultimately responsible for achieving
Benesse’s performance targets. He is
assisted in these duties by the Representa-
tive Director, Vice Chairman and Deputy
CEO. The Representative Director,
President and COO, as Benesse
Corporation’s most senior manager in
terms of operational execution, is respon-
sible for formulating the parent company’s
business policy and medium- to long-
term plans—and achieving the targets of
those plans—in accordance with manage-
ment policy and plans for the entire
Group. Meanwhile, the Vice Chairman
and Deputy CEO is responsible for over-
seeing the execution of operations at
Group companies. Again, following
Group management policy and plans, he
must formulate business policy and
medium- to long-term plans for Group
companies, excluding Benesse Corpora-
tion, and ensure they attain plan targets.
Operational Execution andTransparent Decision-makingThe Headquarters Management Commit-
tee (HMC), which is chaired by the
President and COO, discusses important
operational execution matters for the
parent company and the Group as a
whole. In principle, this committee meets
twice a month. Benesse has also estab-
lished Division Management Committees
(DMCs) and Company Management
Committees (CMCs) as decision-making
bodies for important matters related to in-
house companies and major subsidiaries.
These committees, which in principle
meet monthly, are headed by business
division directors, in-house company
presidents (Corporate Executive Officers)
or presidents of subsidiaries. Any manager
or employee can sit in and observe the
meetings of all these committees, giving
everybody the chance to see how impor-
tant matters are decided. Since the basic
structure was introduced in 2003, this
system has become an established feature
of the Company, at times attended by
more than 50 employees. Another part of
Benesse’s management structure is the
Group Strategic Marketing Committee
headed by the Chief Marketing Officer
(CMO). This committee, which in prin-
ciple meets every month, is responsible
for studying and assessing Groupwide
marketing strategy, policy and initiatives.
Board of Directors andRelated CommitteesThe Board of Directors has a maximum
of ten members. Headed by the
Company’s Chairman and meeting in
principle every month, the Board of
Directors is responsible for management
decision-making on important matters
and monitoring business execution.
The board is advised by three com-
mittees: the Nomination Committee,
A Company Management Com-mittee (CMC) meeting whereordinary employees can observethe senior management decision-making process first-hand.
CORPORATE GOVERNANCE SYSTEM
General Meeting of Shareholders
Board of Directors(Headed by Chairman and CEO)Board of Corporate Auditors
Independent Auditors
Nomination Committee
Chairman and CEO
President and COOVice Chairman
and Deputy CEO
Division Management Committees,Company Management Committees, etc.
In-house Company Presidents (Corporate Executive Officers)
Headquarters ManagementCommittee
Major Group Companies
Company Management Committees
Compensation Committee
Takeover Response Committee
Internal Audit Department
Corporate Executive OfficerNomination, Developmentand Compensation Committee
Business Investment Committee
Health and Safety Committee
Privacy Protection Committee
Assist
Audit
Audit
Supervise
CORPORATE GOVERNANCE
Annual Report 2007 [ 35 ][ 34 ] Annual Report 2007
Benesse’s corporate governance system ensures management
decision-making is transparent and fast. Although Benesse has
adopted the corporate auditor corporate governance model, the
Company has also incorporated elements of the “company with
committees system” such as Nomination and Compensation
committees as advisory bodies to the Board of Directors. This has
resulted in a unique corporate governance system. In adopting a
new management structure, Benesse sought to preserve the
strengths of its existing system while reinforcing corporate
governance of the entire Group.
Management StructureBenesse uses the corporate auditor corpo-
rate governance model. Based on this
model, Benesse introduced the Corporate
Executive Officer System in April 2003.
The current management structure (as of
June 25, 2007) comprises nine Directors,
four of whom are Independent Directors;
four Corporate Auditors, including three
outside Corporate Auditors; and 20 Cor-
porate Executive Officers, three of whom
are also Directors. Benesse puts particular
emphasis on the role of Independent
Directors in the Board of Directors in an
effort to increase independence and en-
hance oversight functions. Benesse has also
selected six individuals from the managers
of key consolidated subsidiaries to act as
Group Executive Officers. These individu-
als are not only responsible for managing
subsidiaries, but also for increasing
Groupwide synergies based on the same
level of responsibility and authority for
Group business strategy as Corporate
Executive Officers.
Management Headed byThree RepresentativeDirectorsIn April 2007, Benesse appointed a new
senior management team comprising
three representative directors. By separat-
ing management roles between each
representative director, Benesse has fur-
ther reinforced corporate governance
while ensuring fast and accurate decision-
making. The Representative Director,
Chairman and CEO is responsible for
management policy and formulating the
medium- and long-term management
plan for the entire Benesse Group. He is
also ultimately responsible for achieving
Benesse’s performance targets. He is
assisted in these duties by the Representa-
tive Director, Vice Chairman and Deputy
CEO. The Representative Director,
President and COO, as Benesse
Corporation’s most senior manager in
terms of operational execution, is respon-
sible for formulating the parent company’s
business policy and medium- to long-
term plans—and achieving the targets of
those plans—in accordance with manage-
ment policy and plans for the entire
Group. Meanwhile, the Vice Chairman
and Deputy CEO is responsible for over-
seeing the execution of operations at
Group companies. Again, following
Group management policy and plans, he
must formulate business policy and
medium- to long-term plans for Group
companies, excluding Benesse Corpora-
tion, and ensure they attain plan targets.
Operational Execution andTransparent Decision-makingThe Headquarters Management Commit-
tee (HMC), which is chaired by the
President and COO, discusses important
operational execution matters for the
parent company and the Group as a
whole. In principle, this committee meets
twice a month. Benesse has also estab-
lished Division Management Committees
(DMCs) and Company Management
Committees (CMCs) as decision-making
bodies for important matters related to in-
house companies and major subsidiaries.
These committees, which in principle
meet monthly, are headed by business
division directors, in-house company
presidents (Corporate Executive Officers)
or presidents of subsidiaries. Any manager
or employee can sit in and observe the
meetings of all these committees, giving
everybody the chance to see how impor-
tant matters are decided. Since the basic
structure was introduced in 2003, this
system has become an established feature
of the Company, at times attended by
more than 50 employees. Another part of
Benesse’s management structure is the
Group Strategic Marketing Committee
headed by the Chief Marketing Officer
(CMO). This committee, which in prin-
ciple meets every month, is responsible
for studying and assessing Groupwide
marketing strategy, policy and initiatives.
Board of Directors andRelated CommitteesThe Board of Directors has a maximum
of ten members. Headed by the
Company’s Chairman and meeting in
principle every month, the Board of
Directors is responsible for management
decision-making on important matters
and monitoring business execution.
The board is advised by three com-
mittees: the Nomination Committee,
A Company Management Com-mittee (CMC) meeting whereordinary employees can observethe senior management decision-making process first-hand.
CORPORATE GOVERNANCE SYSTEM
General Meeting of Shareholders
Board of Directors(Headed by Chairman and CEO)Board of Corporate Auditors
Independent Auditors
Nomination Committee
Chairman and CEO
President and COOVice Chairman
and Deputy CEO
Division Management Committees,Company Management Committees, etc.
In-house Company Presidents (Corporate Executive Officers)
Headquarters ManagementCommittee
Major Group Companies
Company Management Committees
Compensation Committee
Takeover Response Committee
Internal Audit Department
Corporate Executive OfficerNomination, Developmentand Compensation Committee
Business Investment Committee
Health and Safety Committee
Privacy Protection Committee
Assist
Audit
Audit
Supervise
CORPORATE GOVERNANCE
Annual Report 2007 [ 37 ][ 36 ] Annual Report 2007
Compensation Committee, and Takeover
Response Committee. The Nomination
Committee, which is headed by the Chair-
man and includes all Independent Direc-
tors, and one Corporate Auditor was
established to select candidates for the posts
of Director and President, and examine
proposals for dismissals.
The Compensation Committee,
chaired by the Company’s Chairman, was
set up to establish remuneration standards
and enhance transparency in setting pay.
Specifically, the committee formulates
remuneration systems and operational
policy and determines pay levels for
Directors. This committee has the same
members as the Nomination Committee.
Corporate auditors attend meetings of
these committees to ensure proper over-
sight, although they do not have any
voting rights.
The Takeover Response Committee
was established to examine the Company’s
response to any large-scale purchase of its
shares. All Independent Directors and
outside Corporate Auditors sit on this
committee, which can also access advice
from external specialists as needed.
Committees to SupportOperational ExecutionBenesse has established a Corporate Ex-
ecutive Officer Nomination, Develop-
ment and Compensation Committee,
Business Investment Committee, Health
and Safety Committee, Privacy Protection
Committee and Environmental Commit-
tee. All of these committees act as man-
agement advisory bodies.
The Corporate Executive Officer
Nomination, Development and Compen-
sation Committee is headed by the Vice
Chairman and Deputy CEO. As the name
suggests, the committee was set up to
make the selection, dismissal, evaluation,
training and remuneration of Corporate
Executive Officers and Corporate Vice
Presidents, as well as related processes,
more transparent. Full-time Corporate
Auditors also sit in on the meetings as
observers.
The Business Investment Committee is
chaired by the President and COO and
also comprises Independent Directors. The
committee examines key management
matters that may involve significant funds
or transfers of assets, new high-risk business
ventures, and investment, finance or other
matters that require input from outside the
Company. Again, Corporate Auditors
participate in meetings as observers.
The Health and Safety Committee is
headed by the Chief Human Officer
(CHO), who is responsible for all person-
nel initiatives for the entire Benesse
Group. This committee mainly formulates
policy related to employee health and
safety management and provides support
to business units to ensure policy is thor-
oughly implemented.
The Privacy Protection Committee is
chaired by the Chief Privacy Officer
(CPO), who is ultimately responsible for
protecting all personal information
handled by the Group. This committee’s
remit is to protect and manage personal
information and ensure this is conducted
rigorously across the Group.
The Environmental Committee,
headed by the Chief Environmental Of-
ficer, is also responsible for formulating and
implementing environmental initiatives.
Board of Corporate Auditorsand Audit SystemIn principle, the Board of Corporate Audi-
tors meets every month. In accordance
with audit guidelines set by the Board of
Corporate Auditors, and with an emphasis
on preventative audits, Benesse’s audit
policy is designed to ensure that the Board
of Corporate Auditors fulfills its responsi-
bility of creating a robust and trusted cor-
porate governance system based on a
shared understanding of key management
issues with senior management.
Based on this policy, Corporate Audi-
tors regularly exchange opinions with
senior management, participate in meet-
ings of the Board of Directors, HMC,
CMC and other important management
bodies, receive reports from Corporate
Executive Officers and actively conduct
surveys of actual business conditions
within the Group. Additionally, they
work closely and actively exchange opin-
ions with the independent auditor and
Internal Audit Department as part of
overall efforts to enhance management
oversight functions.
Benesse has established a dedicated
Internal Audit Department with a staff of
eight to conduct management audits. In
accordance with annual audit plans, the
department audits all business units, in-
cluding subsidiaries, and based on the
results, provides assessments and recom-
mendations. The Internal Audit Depart-
ment also reports the results of these
audits to senior management and the
Corporate Auditors.
For financial audits, Benesse has ap-
pointed independent auditor Deloitte
Touche Tohmatsu, which conducts regu-
lar audits of the Company’s accounts.
Corporate Auditors and representa-
tives of the Internal Audit Department
and independent auditor work to deepen
cooperation by exchanging information
as necessary, including regular joint
meetings where business and other re-
ports are presented.
Corporate Governance at Benesse—An Independent PerspectiveAnother standout feature of Benesse’s corporate governance structure is its distinguished team of
Directors and Corporate Auditors from both inside and outside the Company who offer their
extensive experience and insight. Dynamic and candid input from these individuals injects a sense of
urgency into Benesse’s management approach. In this year’s annual report, we speak to Yukako
Uchinaga, Technical Advisor at IBM Japan and recently appointed to the post of Independent
Director, and Corporate Auditor Kimie Sakuragi, who understands Benesse’s business intimately,
about management and corporate governance issues the Company faces today.
“We need to introduce more diverse values into
management.”Benesse’s corporate philosophy is more than just about pursuing profitsand growth—it’s also about enriching life for everybody. This is a trulyworthy goal.
Today, when we can readily gain access to any information we want,customer needs are becoming ever-more diverse, and at a much fasterpace than before. In order for Benesse to fully leverage its strengths inthese rapidly changing times, the Company must respond even morequickly to shifts in its operating environment. Developing new ideas anddriving innovation will be vital.
One of the issues Benesse must look at is its homogenous corporateculture at the senior management level. Approximately 60% of Benesse’semployees are women, so it’s only natural that more women shouldparticipate directly in management as Corporate Executive Officers andother senior managers. A homogenous corporate culture is not necessarilya bad thing, but introducing more diverse opinions, values and thinkingin discussions will lead to a blossoming of fresh and exciting ideas. At thesame time, a company can become a victim of its own success, as newapproaches are given less weight when things are going well. Conse-quently, a company can become hesitant about change and less enthusias-tic about trying new things.
Benesse needs to evaluate its existing approaches objectively andlogically, not just emotionally. By looking at where it stands today,Benesse can identify strengths to enhance further and weaknesses tocompensate. To achieve this, driving innovation inside the Company willbe crucial. I believe that by tapping the abilities of Benesse’s femaleemployees more effectively, Benesse can create a corporate culture offree-flowing diverse ideas and opinions from people with different values.
I worked for IBM for 35 years. During that time, I learned a lot bymeeting and talking with people from diverse backgrounds around theworld. Now I want to apply that experience to management at Benesse andplay my part in making Benesse’s worthy corporate philosophy a reality.
YUKAKO UCHINAGAIndependent Director
“Employees are ultimately responsible for making
corporate governance work.”I believe Benesse’s corporate governance system and mechanisms haveattained a certain level of sophistication. In particular, with managementmeetings such as the HMC and CMCs, the Company has opened up thedecision-making process and made itself more accountable to its closeststakeholders—Benesse employees. Despite this progress, however, inFebruary 2007 we were faced with an incident involving a former presi-dent that severely damaged the Benesse brand. This incident impressed onme again the importance of senior management and director discretionand ethical values in a functioning corporate governance system. Nomatter how advanced systems or mechanisms are, people are ultimatelyresponsible for making corporate governance work. As a result, we arenow putting a renewed and constant focus on the purpose and aims ofcorporate governance in our business activities.
After reviewing the fallout from the incident, we decided to rein-force our existing internal reporting system. One step we took was toestablish a Corporate Auditor Hotline. Independent of the Company’stop managers, this hotline provides a confidential means for employees toreport directly to Corporate Auditors any incident, or potential incident,involving members of senior management that could seriously damage theBenesse brand.
I believe that ensuring transparency by disclosing accurate informa-tion and being accountable to all stakeholders is the basic premise forbuilding an internal control system and realizing management focused onCSR. Being properly accountable to our employees is the first step in thisprocess. If we want to fulfill our responsibility to shareholders, localcommunities and business partners, we first have to provide accurateinformation and be answerable to our own employees. The incident inFebruary gave us a timely wakeup call on this point, and as a corporateauditor, this aspect of corporate governance will be of paramount impor-tance in my future audits.
KIMIE SAKURAGICorporate Auditor
Annual Report 2007 [ 37 ][ 36 ] Annual Report 2007
Compensation Committee, and Takeover
Response Committee. The Nomination
Committee, which is headed by the Chair-
man and includes all Independent Direc-
tors, and one Corporate Auditor was
established to select candidates for the posts
of Director and President, and examine
proposals for dismissals.
The Compensation Committee,
chaired by the Company’s Chairman, was
set up to establish remuneration standards
and enhance transparency in setting pay.
Specifically, the committee formulates
remuneration systems and operational
policy and determines pay levels for
Directors. This committee has the same
members as the Nomination Committee.
Corporate auditors attend meetings of
these committees to ensure proper over-
sight, although they do not have any
voting rights.
The Takeover Response Committee
was established to examine the Company’s
response to any large-scale purchase of its
shares. All Independent Directors and
outside Corporate Auditors sit on this
committee, which can also access advice
from external specialists as needed.
Committees to SupportOperational ExecutionBenesse has established a Corporate Ex-
ecutive Officer Nomination, Develop-
ment and Compensation Committee,
Business Investment Committee, Health
and Safety Committee, Privacy Protection
Committee and Environmental Commit-
tee. All of these committees act as man-
agement advisory bodies.
The Corporate Executive Officer
Nomination, Development and Compen-
sation Committee is headed by the Vice
Chairman and Deputy CEO. As the name
suggests, the committee was set up to
make the selection, dismissal, evaluation,
training and remuneration of Corporate
Executive Officers and Corporate Vice
Presidents, as well as related processes,
more transparent. Full-time Corporate
Auditors also sit in on the meetings as
observers.
The Business Investment Committee is
chaired by the President and COO and
also comprises Independent Directors. The
committee examines key management
matters that may involve significant funds
or transfers of assets, new high-risk business
ventures, and investment, finance or other
matters that require input from outside the
Company. Again, Corporate Auditors
participate in meetings as observers.
The Health and Safety Committee is
headed by the Chief Human Officer
(CHO), who is responsible for all person-
nel initiatives for the entire Benesse
Group. This committee mainly formulates
policy related to employee health and
safety management and provides support
to business units to ensure policy is thor-
oughly implemented.
The Privacy Protection Committee is
chaired by the Chief Privacy Officer
(CPO), who is ultimately responsible for
protecting all personal information
handled by the Group. This committee’s
remit is to protect and manage personal
information and ensure this is conducted
rigorously across the Group.
The Environmental Committee,
headed by the Chief Environmental Of-
ficer, is also responsible for formulating and
implementing environmental initiatives.
Board of Corporate Auditorsand Audit SystemIn principle, the Board of Corporate Audi-
tors meets every month. In accordance
with audit guidelines set by the Board of
Corporate Auditors, and with an emphasis
on preventative audits, Benesse’s audit
policy is designed to ensure that the Board
of Corporate Auditors fulfills its responsi-
bility of creating a robust and trusted cor-
porate governance system based on a
shared understanding of key management
issues with senior management.
Based on this policy, Corporate Audi-
tors regularly exchange opinions with
senior management, participate in meet-
ings of the Board of Directors, HMC,
CMC and other important management
bodies, receive reports from Corporate
Executive Officers and actively conduct
surveys of actual business conditions
within the Group. Additionally, they
work closely and actively exchange opin-
ions with the independent auditor and
Internal Audit Department as part of
overall efforts to enhance management
oversight functions.
Benesse has established a dedicated
Internal Audit Department with a staff of
eight to conduct management audits. In
accordance with annual audit plans, the
department audits all business units, in-
cluding subsidiaries, and based on the
results, provides assessments and recom-
mendations. The Internal Audit Depart-
ment also reports the results of these
audits to senior management and the
Corporate Auditors.
For financial audits, Benesse has ap-
pointed independent auditor Deloitte
Touche Tohmatsu, which conducts regu-
lar audits of the Company’s accounts.
Corporate Auditors and representa-
tives of the Internal Audit Department
and independent auditor work to deepen
cooperation by exchanging information
as necessary, including regular joint
meetings where business and other re-
ports are presented.
Corporate Governance at Benesse—An Independent PerspectiveAnother standout feature of Benesse’s corporate governance structure is its distinguished team of
Directors and Corporate Auditors from both inside and outside the Company who offer their
extensive experience and insight. Dynamic and candid input from these individuals injects a sense of
urgency into Benesse’s management approach. In this year’s annual report, we speak to Yukako
Uchinaga, Technical Advisor at IBM Japan and recently appointed to the post of Independent
Director, and Corporate Auditor Kimie Sakuragi, who understands Benesse’s business intimately,
about management and corporate governance issues the Company faces today.
“We need to introduce more diverse values into
management.”Benesse’s corporate philosophy is more than just about pursuing profitsand growth—it’s also about enriching life for everybody. This is a trulyworthy goal.
Today, when we can readily gain access to any information we want,customer needs are becoming ever-more diverse, and at a much fasterpace than before. In order for Benesse to fully leverage its strengths inthese rapidly changing times, the Company must respond even morequickly to shifts in its operating environment. Developing new ideas anddriving innovation will be vital.
One of the issues Benesse must look at is its homogenous corporateculture at the senior management level. Approximately 60% of Benesse’semployees are women, so it’s only natural that more women shouldparticipate directly in management as Corporate Executive Officers andother senior managers. A homogenous corporate culture is not necessarilya bad thing, but introducing more diverse opinions, values and thinkingin discussions will lead to a blossoming of fresh and exciting ideas. At thesame time, a company can become a victim of its own success, as newapproaches are given less weight when things are going well. Conse-quently, a company can become hesitant about change and less enthusias-tic about trying new things.
Benesse needs to evaluate its existing approaches objectively andlogically, not just emotionally. By looking at where it stands today,Benesse can identify strengths to enhance further and weaknesses tocompensate. To achieve this, driving innovation inside the Company willbe crucial. I believe that by tapping the abilities of Benesse’s femaleemployees more effectively, Benesse can create a corporate culture offree-flowing diverse ideas and opinions from people with different values.
I worked for IBM for 35 years. During that time, I learned a lot bymeeting and talking with people from diverse backgrounds around theworld. Now I want to apply that experience to management at Benesse andplay my part in making Benesse’s worthy corporate philosophy a reality.
YUKAKO UCHINAGAIndependent Director
“Employees are ultimately responsible for making
corporate governance work.”I believe Benesse’s corporate governance system and mechanisms haveattained a certain level of sophistication. In particular, with managementmeetings such as the HMC and CMCs, the Company has opened up thedecision-making process and made itself more accountable to its closeststakeholders—Benesse employees. Despite this progress, however, inFebruary 2007 we were faced with an incident involving a former presi-dent that severely damaged the Benesse brand. This incident impressed onme again the importance of senior management and director discretionand ethical values in a functioning corporate governance system. Nomatter how advanced systems or mechanisms are, people are ultimatelyresponsible for making corporate governance work. As a result, we arenow putting a renewed and constant focus on the purpose and aims ofcorporate governance in our business activities.
After reviewing the fallout from the incident, we decided to rein-force our existing internal reporting system. One step we took was toestablish a Corporate Auditor Hotline. Independent of the Company’stop managers, this hotline provides a confidential means for employees toreport directly to Corporate Auditors any incident, or potential incident,involving members of senior management that could seriously damage theBenesse brand.
I believe that ensuring transparency by disclosing accurate informa-tion and being accountable to all stakeholders is the basic premise forbuilding an internal control system and realizing management focused onCSR. Being properly accountable to our employees is the first step in thisprocess. If we want to fulfill our responsibility to shareholders, localcommunities and business partners, we first have to provide accurateinformation and be answerable to our own employees. The incident inFebruary gave us a timely wakeup call on this point, and as a corporateauditor, this aspect of corporate governance will be of paramount impor-tance in my future audits.
KIMIE SAKURAGICorporate Auditor
Annual Report 2007 [ 39 ][ 38 ] Annual Report 2007
As a Group with businesses in the education, language, lifestyle
and welfare fields, Benesse not only has to comply with all related
laws and regulations, it also has to achieve the highest standards
of corporate ethics. Accordingly, we believe it is vital that all of
our employees understand the importance of sincerity. To realize
this aim, we have formulated the Benesse Group Code of
Conduct, and we are striving to ensure the rules enshrined in the
code are established and instilled across the Group.
Raising Awarenessof the Benesse Group Codeof ConductIn January 2005, the Company’s 50th anni-
versary, we publicly announced the con-
tent of the new Benesse Group Code of
Conduct. This code combined and up-
dated two earlier documents formulated in
2001: the Benesse Code of Corporate
Conduct and the Benesse Standard of
Conduct. Benesse’s senior managers and
employees were widely consulted about
the content of the new code, resulting in a
document that expresses Benesse’s values
and the standards each employee should
use in making decisions in their work.
Putting clear emphasis on customers and
consumers, the Benesse Group Code of
Conduct explains in detail areas that our
people should focus on with respect to
stakeholders of the Benesse Group, pro-
tecting personal information, promoting
environmental management, and conduct-
ing business activities in general. We re-
quire every senior manager and employee
in the Benesse Group to strictly comply
with the code.
To ensure our employees comply
with, are aware of, and remain committed
to the Benesse Group Code of Conduct,
we conduct web-based training, provide
courses for new employees and mid-career
hires, and carry out additional training for
individuals who have been promoted. In
this way, we are striving to ensure thor-
ough compliance with the code.
Enhancing the InternalWhistleblower SystemThe Benesse Group Speak Up Line
and Corporate Auditor Hotline
Since 1999, the Benesse Group has oper-
ated an internal whistleblower system
called the Ethics Line. This line was set
up to give employees a means of anony-
mously and confidentially reporting viola-
tions of standards and codes of corporate
conduct—an obligation of all our em-
ployees—without any fear of reprisal. In
2005, we also launched a Group Ethics
Compliance Line via a third-party organi-
zation to provide a contact point for
employees at Group companies.
In May 2007, aiming to further en-
hance this framework, we combined the
existing Ethics Line and Group Ethics
Compliance Line into a single Benesse
Group Speak Up Line, and established a
new Corporate Auditor Hotline. Both are
similar in that any employee can use them
to report inappropriate behavior that
violates, or could potentially violate, the
Benesse Group Code of Conduct. How-
ever, the Corporate Auditor Hotline was
set up specifically for employees to
provide information that could relate to
Directors and other senior managers of
Benesse Corporation, and issues that
involve the management of the entire
Benesse Group.
In cases involving Group manage-
ment where the Benesse Group brand
could incur significant damage, this will
allow more effective and rapid responses
by ensuring information is reported di-
rectly to the Company’s Corporate Audi-
tors, who are independent of other senior
management.
Protecting PersonalInformationBenesse has established a dedicated Per-
sonal Data Protection Department under
the Chief Privacy Officer (CPO). This is
Benesse’s main body responsible for pro-
tecting personal information. Privacy
protection officers have also been ap-
pointed in each business unit to ensure
personal data is strictly controlled across
the entire Group. Following improve-
ments to our personal information protec-
tion measures, including stricter
monitoring of contractors, upgrades to
the internal control system and enhanced
training, Benesse acquired Privacy Mark
certification on January 17, 2006. Run by
the Japan Information Processing Devel-
opment Corporation (JIPDEC), the Pri-
vacy Mark System certifies companies that
handle personal information in an appro-
priate manner. We will continue to im-
prove our personal data protection system
going forward through further enhance-
ments and regular verification in accor-
dance with data protection regulations.
Strengthening the InternalControl SystemBenesse has established a dedicated
Management Process Control Department
to create a system that ensures the accurate
reporting of financial information and to
respond to other requirements stipulated
by Japan’s Financial Instruments and
Exchange Law. The department is also
working to build other internal control
mechanisms required by the Company
Law and other regulations, as well as the
Financial Instruments and Exchange Law.
COMPARISON OF PREVIOUS ETHICS LINE, BENESSE GROUP SPEAK UP LINE AND CORPORATE AUDITOR HOTLINE(REVISED ETHICS LINE)
Reasons for contact
Corporate Auditor Hotline
Department/individuals responsible
Individuals authorizedto know identity ofwhistleblower
Contact method
Cases that infringe, or potentiallyinfringe, the Benesse Group Codeof Conduct
Management Process Control Dept.,Benesse Corporation
Individual responsible for EthicsLine in Internal Control PromotionDepartment and CorporateExecutive Officer responsible forManagement Process Control Dept.
i) Direct contact with individualresponsible for Ethics Line
ii) Email via third-party organization
Previous Ethics Line Benesse Group Speak Up Line
Email via third-partyorganization
Same as previous Ethics Line(left)
EXCERPTS FROM BENESSE GROUP MANAGEMENT POLICY TOWARD 2010
Benesse Group Codeof Conduct Booklet
COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
Cases that infringe, or potentiallyinfringe, the Benesse Group Codeof Conduct that include:i) Issues relating to directors and
other senior managers ofBenesse Corporation
ii) Issues relating to managementof the Benesse Group
Full-time Corporate Auditors ofBenesse Corporation
Corporate Auditors of BenesseCorporation or their appointees
Email via third-party organizationDirect email contact with full-time CorporateAuditors also possible
1. Pursuit of BenesseAlways think about and act in accordance with the idea of “live well” (Benesse).Make every effort to be a good citizen in harmony with your family, local community,society, and the global environment.
2. Customer Focus With Top Priority on TrustPlace the greatest weight on trust. Always conduct work sincerely, wholeheartedly, withyour focus on the customer. Work to offer products and services that win high levels ofcustomer satisfaction by making use of advanced technologies and close communication,while keeping in mind how the products and services are used.
Annual Report 2007 [ 39 ][ 38 ] Annual Report 2007
As a Group with businesses in the education, language, lifestyle
and welfare fields, Benesse not only has to comply with all related
laws and regulations, it also has to achieve the highest standards
of corporate ethics. Accordingly, we believe it is vital that all of
our employees understand the importance of sincerity. To realize
this aim, we have formulated the Benesse Group Code of
Conduct, and we are striving to ensure the rules enshrined in the
code are established and instilled across the Group.
Raising Awarenessof the Benesse Group Codeof ConductIn January 2005, the Company’s 50th anni-
versary, we publicly announced the con-
tent of the new Benesse Group Code of
Conduct. This code combined and up-
dated two earlier documents formulated in
2001: the Benesse Code of Corporate
Conduct and the Benesse Standard of
Conduct. Benesse’s senior managers and
employees were widely consulted about
the content of the new code, resulting in a
document that expresses Benesse’s values
and the standards each employee should
use in making decisions in their work.
Putting clear emphasis on customers and
consumers, the Benesse Group Code of
Conduct explains in detail areas that our
people should focus on with respect to
stakeholders of the Benesse Group, pro-
tecting personal information, promoting
environmental management, and conduct-
ing business activities in general. We re-
quire every senior manager and employee
in the Benesse Group to strictly comply
with the code.
To ensure our employees comply
with, are aware of, and remain committed
to the Benesse Group Code of Conduct,
we conduct web-based training, provide
courses for new employees and mid-career
hires, and carry out additional training for
individuals who have been promoted. In
this way, we are striving to ensure thor-
ough compliance with the code.
Enhancing the InternalWhistleblower SystemThe Benesse Group Speak Up Line
and Corporate Auditor Hotline
Since 1999, the Benesse Group has oper-
ated an internal whistleblower system
called the Ethics Line. This line was set
up to give employees a means of anony-
mously and confidentially reporting viola-
tions of standards and codes of corporate
conduct—an obligation of all our em-
ployees—without any fear of reprisal. In
2005, we also launched a Group Ethics
Compliance Line via a third-party organi-
zation to provide a contact point for
employees at Group companies.
In May 2007, aiming to further en-
hance this framework, we combined the
existing Ethics Line and Group Ethics
Compliance Line into a single Benesse
Group Speak Up Line, and established a
new Corporate Auditor Hotline. Both are
similar in that any employee can use them
to report inappropriate behavior that
violates, or could potentially violate, the
Benesse Group Code of Conduct. How-
ever, the Corporate Auditor Hotline was
set up specifically for employees to
provide information that could relate to
Directors and other senior managers of
Benesse Corporation, and issues that
involve the management of the entire
Benesse Group.
In cases involving Group manage-
ment where the Benesse Group brand
could incur significant damage, this will
allow more effective and rapid responses
by ensuring information is reported di-
rectly to the Company’s Corporate Audi-
tors, who are independent of other senior
management.
Protecting PersonalInformationBenesse has established a dedicated Per-
sonal Data Protection Department under
the Chief Privacy Officer (CPO). This is
Benesse’s main body responsible for pro-
tecting personal information. Privacy
protection officers have also been ap-
pointed in each business unit to ensure
personal data is strictly controlled across
the entire Group. Following improve-
ments to our personal information protec-
tion measures, including stricter
monitoring of contractors, upgrades to
the internal control system and enhanced
training, Benesse acquired Privacy Mark
certification on January 17, 2006. Run by
the Japan Information Processing Devel-
opment Corporation (JIPDEC), the Pri-
vacy Mark System certifies companies that
handle personal information in an appro-
priate manner. We will continue to im-
prove our personal data protection system
going forward through further enhance-
ments and regular verification in accor-
dance with data protection regulations.
Strengthening the InternalControl SystemBenesse has established a dedicated
Management Process Control Department
to create a system that ensures the accurate
reporting of financial information and to
respond to other requirements stipulated
by Japan’s Financial Instruments and
Exchange Law. The department is also
working to build other internal control
mechanisms required by the Company
Law and other regulations, as well as the
Financial Instruments and Exchange Law.
COMPARISON OF PREVIOUS ETHICS LINE, BENESSE GROUP SPEAK UP LINE AND CORPORATE AUDITOR HOTLINE(REVISED ETHICS LINE)
Reasons for contact
Corporate Auditor Hotline
Department/individuals responsible
Individuals authorizedto know identity ofwhistleblower
Contact method
Cases that infringe, or potentiallyinfringe, the Benesse Group Codeof Conduct
Management Process Control Dept.,Benesse Corporation
Individual responsible for EthicsLine in Internal Control PromotionDepartment and CorporateExecutive Officer responsible forManagement Process Control Dept.
i) Direct contact with individualresponsible for Ethics Line
ii) Email via third-party organization
Previous Ethics Line Benesse Group Speak Up Line
Email via third-partyorganization
Same as previous Ethics Line(left)
EXCERPTS FROM BENESSE GROUP MANAGEMENT POLICY TOWARD 2010
Benesse Group Codeof Conduct Booklet
COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
Cases that infringe, or potentiallyinfringe, the Benesse Group Codeof Conduct that include:i) Issues relating to directors and
other senior managers ofBenesse Corporation
ii) Issues relating to managementof the Benesse Group
Full-time Corporate Auditors ofBenesse Corporation
Corporate Auditors of BenesseCorporation or their appointees
Email via third-party organizationDirect email contact with full-time CorporateAuditors also possible
1. Pursuit of BenesseAlways think about and act in accordance with the idea of “live well” (Benesse).Make every effort to be a good citizen in harmony with your family, local community,society, and the global environment.
2. Customer Focus With Top Priority on TrustPlace the greatest weight on trust. Always conduct work sincerely, wholeheartedly, withyour focus on the customer. Work to offer products and services that win high levels ofcustomer satisfaction by making use of advanced technologies and close communication,while keeping in mind how the products and services are used.
Annual Report 2007 [ 41 ][ 40 ] Annual Report 2007
Corporate Executive Vice PresidentsNAOTO SUGIYAMAChief Financial OfficerYOSHINORI MATSUMOTOIn charge of Executive Office, OkayamaHeadquarters, General Affairs Department andNaoshima DepartmentAKIRA KATAOKAManager, Brand Communications Department,President, Shinken-AD Co., Ltd.
Corporate Senior Vice PresidentsKIMIKO KUNIMASAChief Human OfficerHARUNA OKADAPresident, Parenting Business DivisionMASAAKI ITOPresident, Lifetime Value CompanyTAKASHI KOYAMAChief Information Officer, President, Synform Co., Ltd.KENICHI ARAIDirector, Education Research and DevelopmentDivision
KENJI NAKAJIMAChief Privacy Officer, Manager, Customer Relation-ship Promotion DepartmentSHINYA FUKUMOTOPresident, Senior High School & University Educa-tion DivisionYUMI NARUSHIMAVice President, Compulsory Education DivisionTOSHIKAZU OKUMURAChief Risk Management Officer, Manager, Manage-ment Process Control DepartmentNAOTO SAITOGroup ControllerIKUYO HORIGUCHIPresident, Merchandising & Marketing DivisionKAZUNARI MATOBAPresident, Digital Business Development Head-quartersHISATO HOSHIIn charge of Executive Office, external affairsKAZUKO TAKAICHIGeneral Manager, Shinken-AD Co., Ltd. (Specialpresident assignment)
HIROSHI MATSUMOTO*DIRECTORJoined Nihon Kokan K.K., a Japanese steel company,in 1976. In 1994, he was appointed Executive Direc-tor and Vice President of The National Steel Corpo-ration and President of its subsidiary ProCoilCorporation. After other appointments as Representa-tive Director, President and CEO of KVH TelecomCo., Ltd. in 1999, Representative Director, Presidentand CEO of AlphaPurchase Co., Ltd. in 2000, he wasappointed Director of Benesse in 2004. In 2006, hebecame a Managing Director, Japan Representative,of AlixPartners LLC. He is currently Japan Represen-tative at Advent International Corporation andDirector of AlphaPurchase.
SAKIE T. FUKUSHIMA*DIRECTORJoined Braxton International in 1980. Subsequently,she worked at Bain & Company and joined Korn/Ferry International in 1991. In 1995, she was elected amember of the worldwide Board of Directors at Korn/Ferry, and appointed Managing Director in Japan forthe same firm in 2000. She was promoted to RegionalManaging Director the following year. Ms. Fukushimawas appointed Director of Benesse in 2005.
BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
BOARD OF DIRECTORS AND CORPORATE AUDITORS
CORPORATE EXECUTIVE OFFICERS GROUP EXECUTIVE OFFICERS
(As of July 1, 2007)
KENICHI FUKUHARAREPRESENTATIVE DIRECTORVICE CHAIRMAN AND DEPUTY CEO,CHAIRMAN AND CEO, BERLITZINTERNATIONAL INC.Following various appointments including Head ofEquity Sales, Nomura International, London, he wasappointed Director of Nomura Securities Co., Ltd. in2000. Other posts included Head of the Finance andResearch Center, Nomura Securities, and Representa-tive Director and President of Nomura Research andAdvisory Co., Ltd. He joined Benesse in 2004 andserved as Director and Corporate Senior Executive VicePresident of Benesse, and Representative Director andPresident of subsidiary Benesse Style Care Co., Ltd.before being appointed to his current post in April 2007.
TAMOTSU FUKUSHIMAREPRESENTATIVE DIRECTORPRESIDENT AND COO,PRESIDENT, EDUCATION COMPANYJoined Fukutake Publishing in 1971. After a number of roles,including Manager of the High School and Junior High SchoolCorrespondence Education departments, he was appointedDirector in 2000 and given a variety of roles, including Man-ager of the Corporate Planning Department. With the intro-duction of the Corporate Executive Officer System in 2003, hewas appointed Corporate Senior Vice President with responsi-bility for the Senior High School & Junior High SchoolEducation Company and the HQ Marketing Department. Hewas subsequently appointed Corporate Senior Executive VicePresident and Chief Marketing Officer (CMO) before movingto his current post in April 2007.
SOICHIRO FUKUTAKEREPRESENTATIVE DIRECTORCHAIRMAN AND CEOJoined Fukutake Publishing Co., Ltd. (now BenesseCorporation) in 1973 and appointed Director thefollowing year. In 1986, he was chosen as theCompany’s Representative Director and Presidentfollowing the sudden death of his father and FukutakePublishing President, Tetsuhiko Fukutake. He wassubsequently appointed Representative Director,Chairman and CEO in 2003, and variously served asChairman, President and CEO at different times priorto being appointed to his current post in April 2007.
TOICHIRO MIYAKAWA**CORPORATE AUDITORJoined Nomura Securities in 1958. He was appointedDirector of Nomura Research Institute, Ltd. in 1980.In 1985, he became Managing Director of NRI andHead of the Kamakura Research Center, followed bypromotion to Executive Managing Director in 1987,while retaining his position as Head of the KamakuraResearch Center. In 1989, he was appointed Execu-tive Director and Principal of the Nomura School ofAdvanced Management. Following his appointmentas Corporate Auditor of Benesse in 1994, he hasserved the Company as a Standing Corporate Auditorsince 1996.
KIMIE SAKURAGICORPORATE AUDITORJoined Benesse in 1981. She has worked at theCompany in a variety of roles in the Junior HighSchool Correspondence Education Department, thePublishing and Book Department, and the EthicsCommittee. In 2003, she was appointed Head of theCorporate Ethics and Compliance Office. Ms.Sakuragi has been in her current post since June 2003.
YUKAKO UCHINAGA*DIRECTORJoined IBM Japan in 1971 as a systems engineer. Ms.Uchinaga subsequently held several managementpositions in development and marketing, and she wasappointed Director of Asia Pacific Products in 1989and General Manager of AP Cross Industry in 1995.In 1999, she was named Vice President, YamatoSoftware Development Laboratory. Ms. Uchinaga waselected to the IBM Japan Board in 1995. In 2007, shewas appointed technical advisor at IBM, and Directorof Benesse.
* : Independent Directors**: Outside Corporate Auditors
YOJI SHIRAISHIPresident, AVIVA Co., Ltd.TAKAO MIYAZAWAPresident and CEO, Telemarketing Japan, Inc.MARK HARRISDirector, Executive Vice President, Berlitz Interna-tional, Inc.MIKE KASHANIChief Operating Officer of the Americas, BerlitzInternational Inc.HITOSHI KOBAYASHIPresident, Benesse Style Care Co., Ltd.TAKAYOSHI KOMATSUPresident, Berlitz Japan, Inc.
EIJI AKETADIRECTOR, CORPORATE EXECUTIVE VICEPRESIDENT, PRESIDENT, COMPULSORYEDUCATION DIVISIONJoined Fukutake Publishing in 1981. After variousposts, including Head of the Nagoya Office andPresident of the School & Teacher Support Com-pany, he was appointed Corporate Senior VicePresident in 2003, retaining his position as Presidentof the School & Teacher Support Company. He wassubsequently made Corporate Executive Vice Presi-dent in 2004 and appointed to his current post in June2007.
DAISUKE OKADADIRECTOR, CORPORATE EXECUTIVE VICEPRESIDENT AND CHIEF MARKETINGOFFICER, PRESIDENT, SALESHEADQUARTERSHas filled various posts since joining Fukutake Pub-lishing in 1983, including appointment as Head of theTaipei Office, Taiwan, in 1995 and President of theShinkenzemi (Elementary School Programs) Companyin 2002. He was subsequently appointed CorporateSenior Vice President and President of the ElementarySchool Education Company in 2003. After becomingCorporate Executive Vice President and CMO inApril 2007, he took up his current post in June 2007.
TAMOTSU ADACHI*DIRECTORJoined Mitsubishi Corporation in 1977. In 1988, hemoved to McKinsey & Company Inc. Japan and wasappointed a Principal in 1995. Subsequent appoint-ments included Representative Director and Presidentof Japan Auto Lease Co., Ltd. and RepresentativeDirector and President of GE Fleet Services Japan. Hehas been a Managing Director, Representative inJapan, of The Carlyle Group since 2003, the year hewas also appointed Director of Benesse.
TOMOJI WADA**CORPORATE AUDITORAppointed Assistant Judge of the Tokyo DistrictCourt in 1973. Subsequent appointments includedAssistant Judge in the Kure Division of the HiroshimaDistrict and Family Court, and Assistant Judge of theOsaka District Court. He has been an Attorney atLaw since qualifying in 1980. Additionally, he wasappointed Vice Chairman of the Okayama Local BarAssociation in 1990, and Chairman of the sameorganization in 2002, as well as Secretary General ofthe Japan Federation of Bar Associations the sameyear. Mr. Wada has been a Corporate Auditor atBenesse since 2003.
NOBUKO TAKAHASHI**CORPORATE AUDITORJoined SHUFUNOTOMO Co., Ltd., a Japanesepublishing firm, in 1976. Since 1986, she has been afreelance journalist focusing on household economicsissues. In 2006, she was appointed Outside Director ofthe Tokyo Stock Exchange, a post she still holdstoday. Ms. Takahashi was appointed CorporateAuditor at Benesse in 2007.
Annual Report 2007 [ 41 ][ 40 ] Annual Report 2007
Corporate Executive Vice PresidentsNAOTO SUGIYAMAChief Financial OfficerYOSHINORI MATSUMOTOIn charge of Executive Office, OkayamaHeadquarters, General Affairs Department andNaoshima DepartmentAKIRA KATAOKAManager, Brand Communications Department,President, Shinken-AD Co., Ltd.
Corporate Senior Vice PresidentsKIMIKO KUNIMASAChief Human OfficerHARUNA OKADAPresident, Parenting Business DivisionMASAAKI ITOPresident, Lifetime Value CompanyTAKASHI KOYAMAChief Information Officer, President, Synform Co., Ltd.KENICHI ARAIDirector, Education Research and DevelopmentDivision
KENJI NAKAJIMAChief Privacy Officer, Manager, Customer Relation-ship Promotion DepartmentSHINYA FUKUMOTOPresident, Senior High School & University Educa-tion DivisionYUMI NARUSHIMAVice President, Compulsory Education DivisionTOSHIKAZU OKUMURAChief Risk Management Officer, Manager, Manage-ment Process Control DepartmentNAOTO SAITOGroup ControllerIKUYO HORIGUCHIPresident, Merchandising & Marketing DivisionKAZUNARI MATOBAPresident, Digital Business Development Head-quartersHISATO HOSHIIn charge of Executive Office, external affairsKAZUKO TAKAICHIGeneral Manager, Shinken-AD Co., Ltd. (Specialpresident assignment)
HIROSHI MATSUMOTO*DIRECTORJoined Nihon Kokan K.K., a Japanese steel company,in 1976. In 1994, he was appointed Executive Direc-tor and Vice President of The National Steel Corpo-ration and President of its subsidiary ProCoilCorporation. After other appointments as Representa-tive Director, President and CEO of KVH TelecomCo., Ltd. in 1999, Representative Director, Presidentand CEO of AlphaPurchase Co., Ltd. in 2000, he wasappointed Director of Benesse in 2004. In 2006, hebecame a Managing Director, Japan Representative,of AlixPartners LLC. He is currently Japan Represen-tative at Advent International Corporation andDirector of AlphaPurchase.
SAKIE T. FUKUSHIMA*DIRECTORJoined Braxton International in 1980. Subsequently,she worked at Bain & Company and joined Korn/Ferry International in 1991. In 1995, she was elected amember of the worldwide Board of Directors at Korn/Ferry, and appointed Managing Director in Japan forthe same firm in 2000. She was promoted to RegionalManaging Director the following year. Ms. Fukushimawas appointed Director of Benesse in 2005.
BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
BOARD OF DIRECTORS AND CORPORATE AUDITORS
CORPORATE EXECUTIVE OFFICERS GROUP EXECUTIVE OFFICERS
(As of July 1, 2007)
KENICHI FUKUHARAREPRESENTATIVE DIRECTORVICE CHAIRMAN AND DEPUTY CEO,CHAIRMAN AND CEO, BERLITZINTERNATIONAL INC.Following various appointments including Head ofEquity Sales, Nomura International, London, he wasappointed Director of Nomura Securities Co., Ltd. in2000. Other posts included Head of the Finance andResearch Center, Nomura Securities, and Representa-tive Director and President of Nomura Research andAdvisory Co., Ltd. He joined Benesse in 2004 andserved as Director and Corporate Senior Executive VicePresident of Benesse, and Representative Director andPresident of subsidiary Benesse Style Care Co., Ltd.before being appointed to his current post in April 2007.
TAMOTSU FUKUSHIMAREPRESENTATIVE DIRECTORPRESIDENT AND COO,PRESIDENT, EDUCATION COMPANYJoined Fukutake Publishing in 1971. After a number of roles,including Manager of the High School and Junior High SchoolCorrespondence Education departments, he was appointedDirector in 2000 and given a variety of roles, including Man-ager of the Corporate Planning Department. With the intro-duction of the Corporate Executive Officer System in 2003, hewas appointed Corporate Senior Vice President with responsi-bility for the Senior High School & Junior High SchoolEducation Company and the HQ Marketing Department. Hewas subsequently appointed Corporate Senior Executive VicePresident and Chief Marketing Officer (CMO) before movingto his current post in April 2007.
SOICHIRO FUKUTAKEREPRESENTATIVE DIRECTORCHAIRMAN AND CEOJoined Fukutake Publishing Co., Ltd. (now BenesseCorporation) in 1973 and appointed Director thefollowing year. In 1986, he was chosen as theCompany’s Representative Director and Presidentfollowing the sudden death of his father and FukutakePublishing President, Tetsuhiko Fukutake. He wassubsequently appointed Representative Director,Chairman and CEO in 2003, and variously served asChairman, President and CEO at different times priorto being appointed to his current post in April 2007.
TOICHIRO MIYAKAWA**CORPORATE AUDITORJoined Nomura Securities in 1958. He was appointedDirector of Nomura Research Institute, Ltd. in 1980.In 1985, he became Managing Director of NRI andHead of the Kamakura Research Center, followed bypromotion to Executive Managing Director in 1987,while retaining his position as Head of the KamakuraResearch Center. In 1989, he was appointed Execu-tive Director and Principal of the Nomura School ofAdvanced Management. Following his appointmentas Corporate Auditor of Benesse in 1994, he hasserved the Company as a Standing Corporate Auditorsince 1996.
KIMIE SAKURAGICORPORATE AUDITORJoined Benesse in 1981. She has worked at theCompany in a variety of roles in the Junior HighSchool Correspondence Education Department, thePublishing and Book Department, and the EthicsCommittee. In 2003, she was appointed Head of theCorporate Ethics and Compliance Office. Ms.Sakuragi has been in her current post since June 2003.
YUKAKO UCHINAGA*DIRECTORJoined IBM Japan in 1971 as a systems engineer. Ms.Uchinaga subsequently held several managementpositions in development and marketing, and she wasappointed Director of Asia Pacific Products in 1989and General Manager of AP Cross Industry in 1995.In 1999, she was named Vice President, YamatoSoftware Development Laboratory. Ms. Uchinaga waselected to the IBM Japan Board in 1995. In 2007, shewas appointed technical advisor at IBM, and Directorof Benesse.
* : Independent Directors**: Outside Corporate Auditors
YOJI SHIRAISHIPresident, AVIVA Co., Ltd.TAKAO MIYAZAWAPresident and CEO, Telemarketing Japan, Inc.MARK HARRISDirector, Executive Vice President, Berlitz Interna-tional, Inc.MIKE KASHANIChief Operating Officer of the Americas, BerlitzInternational Inc.HITOSHI KOBAYASHIPresident, Benesse Style Care Co., Ltd.TAKAYOSHI KOMATSUPresident, Berlitz Japan, Inc.
EIJI AKETADIRECTOR, CORPORATE EXECUTIVE VICEPRESIDENT, PRESIDENT, COMPULSORYEDUCATION DIVISIONJoined Fukutake Publishing in 1981. After variousposts, including Head of the Nagoya Office andPresident of the School & Teacher Support Com-pany, he was appointed Corporate Senior VicePresident in 2003, retaining his position as Presidentof the School & Teacher Support Company. He wassubsequently made Corporate Executive Vice Presi-dent in 2004 and appointed to his current post in June2007.
DAISUKE OKADADIRECTOR, CORPORATE EXECUTIVE VICEPRESIDENT AND CHIEF MARKETINGOFFICER, PRESIDENT, SALESHEADQUARTERSHas filled various posts since joining Fukutake Pub-lishing in 1983, including appointment as Head of theTaipei Office, Taiwan, in 1995 and President of theShinkenzemi (Elementary School Programs) Companyin 2002. He was subsequently appointed CorporateSenior Vice President and President of the ElementarySchool Education Company in 2003. After becomingCorporate Executive Vice President and CMO inApril 2007, he took up his current post in June 2007.
TAMOTSU ADACHI*DIRECTORJoined Mitsubishi Corporation in 1977. In 1988, hemoved to McKinsey & Company Inc. Japan and wasappointed a Principal in 1995. Subsequent appoint-ments included Representative Director and Presidentof Japan Auto Lease Co., Ltd. and RepresentativeDirector and President of GE Fleet Services Japan. Hehas been a Managing Director, Representative inJapan, of The Carlyle Group since 2003, the year hewas also appointed Director of Benesse.
TOMOJI WADA**CORPORATE AUDITORAppointed Assistant Judge of the Tokyo DistrictCourt in 1973. Subsequent appointments includedAssistant Judge in the Kure Division of the HiroshimaDistrict and Family Court, and Assistant Judge of theOsaka District Court. He has been an Attorney atLaw since qualifying in 1980. Additionally, he wasappointed Vice Chairman of the Okayama Local BarAssociation in 1990, and Chairman of the sameorganization in 2002, as well as Secretary General ofthe Japan Federation of Bar Associations the sameyear. Mr. Wada has been a Corporate Auditor atBenesse since 2003.
NOBUKO TAKAHASHI**CORPORATE AUDITORJoined SHUFUNOTOMO Co., Ltd., a Japanesepublishing firm, in 1976. Since 1986, she has been afreelance journalist focusing on household economicsissues. In 2006, she was appointed Outside Director ofthe Tokyo Stock Exchange, a post she still holdstoday. Ms. Takahashi was appointed CorporateAuditor at Benesse in 2007.
Annual Report 2007 [ 43 ][ 42 ] Annual Report 2007
Benesse emphasizes communication with all its shareholders
and investors through investor relations activities that put a
face to the Company.
Information Disclosureand DialogBenesse actively discloses information to
all institutional and individual investors.
Besides annual reports, shareholder news-
letters, its website and a host of other
methods for disclosing IR information,
Benesse conducts investor relations activi-
ties that put a face to the Company by
emphasizing dialog with all investors.
At earnings presentations, the chair-
man, vice chairman and president all
personally explain the Company’s perfor-
mance and management strategy, while
the meetings are also streamed on the
corporate website. Benesse also holds
some 230 one-on-one meetings each year
with domestic and overseas institutional
investors and securities analysts, during
which frank discussions are held concern-
ing the Company’s results and the direc-
tion of its businesses.
Benesse makes a point of communi-
cating with overseas institutional inves-
tors. The president himself and the head
of corporate communications and IR
visited investors in Europe, the U.S. and
Asia on five occasions in fiscal 2006.
Benesse also takes part in various confer-
ences arranged by securities companies.
In terms of communication with
individual investors, in fiscal 2006, the
Company participated in two seminars for
individual investors held by major securi-
ties companies. The valuable feedback
received from direct dialogue with indi-
vidual investors and questionnaires is
constantly relayed to senior management
and used for improving management and
IR activities.
The Company is also making efforts
to enhance its website. Besides upgrad-
ing content for all investors, in fiscal
2005, Benesse established IR Café
(Japanese only), a section of its website
designed specifically for individual in-
vestors. Benesse has also launched an IR
email magazine (Japanese only), as it
works to promote timely disclosure of
corporate information.
Benesse’s IR activities have won
praise from outside the Company. In the
Fiscal 2006 Nikkei Annual Report
Awards, for example, our annual report
won a prize for the fifth year running.
The Company’s website was also ranked
fourth overall in a survey of the websites
of all publicly listed companies in Japan
conducted by Nikko Investor Relations
Co., Ltd.; Benesse ranked first in its in-
dustry category.
Status of Inclusion in SRIIndexes and FundsBenesse’s CSR activities have been highly
evaluated, leading to the Company’s inclu-
sion in various socially responsible invest-
ment (SRI) indexes and funds both in Japan
and overseas. The table on the following
page shows the status of its inclusion in
major indexes and funds in the previous
fiscal year.
Returning Profits toShareholdersBenesse regards its capital structure policy,
including the return of profits to share-
holders, as one of its most important
issues. Benesse has stated a goal of main-
taining a dividend payout ratio of at least
35% as it works to implement a capital
structure policy designed to boost corpo-
rate value. For four consecutive years
from fiscal 2002, Benesse has increased
the dividend. In fiscal 2006, the Company
achieved a payout ratio of 47.8% and the
annual dividend per share applicable to
the fiscal year was ¥85. Benesse plans to
pay an annual dividend of ¥90 per share
in fiscal 2007.
Moreover, Benesse continuously
repurchases its own shares. As of March
31, 2007, Benesse had bought back an
aggregate of 4.04 million shares at a cost
of ¥10,452 million, representing 3.8% of
all issued and outstanding shares compared
to fiscal 2002 when the share buyback
program started. Benesse intends to con-
tinue buying back its shares.
AGM and Other ShareholderMeetingsIn June 2005, Benesse began simultaneously
broadcasting its general shareholders’ meet-
ing via video link between its Okayama
Headquarters and the Tokyo venue at
Tama City, Tokyo. The aim is to promote
communication with an even larger number
of shareholders. Following the close of
general shareholders’ meetings, Benesse
holds an informal meeting for shareholders,
providing them with the opportunity to
exchange frank opinions concerning man-
agement and business policy of the Com-
pany. A total of more than 500 shareholders
attended the AGM in 2007 at the Okayama
and Tokyo venues.
0 03 04 05 06 07 08(Forecast)
20
40
60
80
29
45.0% 45.1%
43.5%
47.9%47.8%
50.5%
40
60
75
8590
30
35
40
45
50
Cash Dividends[Yen]
■ Cash DividendsDividend Payout Ratio
CASH DIVIDENDS/DIVIDEND PAYOUT RATIO
DividendPayout Ratio
[%]
[Years ended March 31]
The members of corporate communicationsand IR at Benesse talking to individual inves-tors at an IR seminar held by a securitiescompany—a valuable opportunity to gaindirect feedback from investors.
STATUS OF INCLUSION IN SRI INDEXES AND FUNDS
Areas Where Benesse Rated HighlyAssessing Organization
SAM (Switzerland)
EIRIS (United Kingdom)
Innovest Strategic Value Advisors(United States)Corporate Knights (Canada)
Center for Public ResourcesDevelopment (Japan)
Stock at Stake (Belgium)Center for Public ResourcesDevelopment (Japan)
IntegreX (Japan)
The Japan Research Institute(Japan)
Nomura Asset Management (Japan)
Index and Fund
Dow Jones Sustainability Indexes
FTSE4Good
Global 100
Morningstar SRI Index Open
Asahi Life SRI Social ContributionFund (Asunohane Fund)
Daiwa SRI Fund
Sumitomo Trust & Banking SRIJapan Open (Good Company Fund)
Employee Pension FundCorporate Governance Fund
URL: http://www.benesse.co.jp/IR/english/
COMMUNICATING WITH STAKEHOLDERS
TOGETHER WITH INVESTORS
Corporate sustainability based on balanced approach to economic,social and environmental performance
Approach to corporate governance and related initiatives; diversity,particularly opportunities for women in the workplace
Selected as one of the 100 most sustainable companies worldwide;excellent performance in terms of consideration for the environmentand society, corporate governance and risk management
Corporate governance, response to market needs, opportunities forwomen in the workplace and other initiatives
Corporate governance, response to market needs, opportunities forwomen in the workplace and other initiatives
Approach to compliance and related initiatives
Accountability and information disclosure, sincerity in dealing withcustomers, human resource training and support
Approach to corporate governance and related initiatives
Annual Report 2007 [ 43 ][ 42 ] Annual Report 2007
Benesse emphasizes communication with all its shareholders
and investors through investor relations activities that put a
face to the Company.
Information Disclosureand DialogBenesse actively discloses information to
all institutional and individual investors.
Besides annual reports, shareholder news-
letters, its website and a host of other
methods for disclosing IR information,
Benesse conducts investor relations activi-
ties that put a face to the Company by
emphasizing dialog with all investors.
At earnings presentations, the chair-
man, vice chairman and president all
personally explain the Company’s perfor-
mance and management strategy, while
the meetings are also streamed on the
corporate website. Benesse also holds
some 230 one-on-one meetings each year
with domestic and overseas institutional
investors and securities analysts, during
which frank discussions are held concern-
ing the Company’s results and the direc-
tion of its businesses.
Benesse makes a point of communi-
cating with overseas institutional inves-
tors. The president himself and the head
of corporate communications and IR
visited investors in Europe, the U.S. and
Asia on five occasions in fiscal 2006.
Benesse also takes part in various confer-
ences arranged by securities companies.
In terms of communication with
individual investors, in fiscal 2006, the
Company participated in two seminars for
individual investors held by major securi-
ties companies. The valuable feedback
received from direct dialogue with indi-
vidual investors and questionnaires is
constantly relayed to senior management
and used for improving management and
IR activities.
The Company is also making efforts
to enhance its website. Besides upgrad-
ing content for all investors, in fiscal
2005, Benesse established IR Café
(Japanese only), a section of its website
designed specifically for individual in-
vestors. Benesse has also launched an IR
email magazine (Japanese only), as it
works to promote timely disclosure of
corporate information.
Benesse’s IR activities have won
praise from outside the Company. In the
Fiscal 2006 Nikkei Annual Report
Awards, for example, our annual report
won a prize for the fifth year running.
The Company’s website was also ranked
fourth overall in a survey of the websites
of all publicly listed companies in Japan
conducted by Nikko Investor Relations
Co., Ltd.; Benesse ranked first in its in-
dustry category.
Status of Inclusion in SRIIndexes and FundsBenesse’s CSR activities have been highly
evaluated, leading to the Company’s inclu-
sion in various socially responsible invest-
ment (SRI) indexes and funds both in Japan
and overseas. The table on the following
page shows the status of its inclusion in
major indexes and funds in the previous
fiscal year.
Returning Profits toShareholdersBenesse regards its capital structure policy,
including the return of profits to share-
holders, as one of its most important
issues. Benesse has stated a goal of main-
taining a dividend payout ratio of at least
35% as it works to implement a capital
structure policy designed to boost corpo-
rate value. For four consecutive years
from fiscal 2002, Benesse has increased
the dividend. In fiscal 2006, the Company
achieved a payout ratio of 47.8% and the
annual dividend per share applicable to
the fiscal year was ¥85. Benesse plans to
pay an annual dividend of ¥90 per share
in fiscal 2007.
Moreover, Benesse continuously
repurchases its own shares. As of March
31, 2007, Benesse had bought back an
aggregate of 4.04 million shares at a cost
of ¥10,452 million, representing 3.8% of
all issued and outstanding shares compared
to fiscal 2002 when the share buyback
program started. Benesse intends to con-
tinue buying back its shares.
AGM and Other ShareholderMeetingsIn June 2005, Benesse began simultaneously
broadcasting its general shareholders’ meet-
ing via video link between its Okayama
Headquarters and the Tokyo venue at
Tama City, Tokyo. The aim is to promote
communication with an even larger number
of shareholders. Following the close of
general shareholders’ meetings, Benesse
holds an informal meeting for shareholders,
providing them with the opportunity to
exchange frank opinions concerning man-
agement and business policy of the Com-
pany. A total of more than 500 shareholders
attended the AGM in 2007 at the Okayama
and Tokyo venues.
0 03 04 05 06 07 08(Forecast)
20
40
60
80
29
45.0% 45.1%
43.5%
47.9%47.8%
50.5%
40
60
75
8590
30
35
40
45
50
Cash Dividends[Yen]
■ Cash DividendsDividend Payout Ratio
CASH DIVIDENDS/DIVIDEND PAYOUT RATIO
DividendPayout Ratio
[%]
[Years ended March 31]
The members of corporate communicationsand IR at Benesse talking to individual inves-tors at an IR seminar held by a securitiescompany—a valuable opportunity to gaindirect feedback from investors.
STATUS OF INCLUSION IN SRI INDEXES AND FUNDS
Areas Where Benesse Rated HighlyAssessing Organization
SAM (Switzerland)
EIRIS (United Kingdom)
Innovest Strategic Value Advisors(United States)Corporate Knights (Canada)
Center for Public ResourcesDevelopment (Japan)
Stock at Stake (Belgium)Center for Public ResourcesDevelopment (Japan)
IntegreX (Japan)
The Japan Research Institute(Japan)
Nomura Asset Management (Japan)
Index and Fund
Dow Jones Sustainability Indexes
FTSE4Good
Global 100
Morningstar SRI Index Open
Asahi Life SRI Social ContributionFund (Asunohane Fund)
Daiwa SRI Fund
Sumitomo Trust & Banking SRIJapan Open (Good Company Fund)
Employee Pension FundCorporate Governance Fund
URL: http://www.benesse.co.jp/IR/english/
COMMUNICATING WITH STAKEHOLDERS
TOGETHER WITH INVESTORS
Corporate sustainability based on balanced approach to economic,social and environmental performance
Approach to corporate governance and related initiatives; diversity,particularly opportunities for women in the workplace
Selected as one of the 100 most sustainable companies worldwide;excellent performance in terms of consideration for the environmentand society, corporate governance and risk management
Corporate governance, response to market needs, opportunities forwomen in the workplace and other initiatives
Corporate governance, response to market needs, opportunities forwomen in the workplace and other initiatives
Approach to compliance and related initiatives
Accountability and information disclosure, sincerity in dealing withcustomers, human resource training and support
Approach to corporate governance and related initiatives
Annual Report 2007 [ 45 ][ 44 ] Annual Report 2007
Utilizing Human Resourcesand Creating Better WorkingEnvironments
Personnel system overview
Benesse follows three basic themes when
undertaking personnel initiatives. Firstly,
individual effort and results produce posi-
tive outcomes for the organization. Sec-
ondly, Benesse encourages proactive
personal growth and supports people
willing to take on challenges. Thirdly, we
give opportunities to motivated and ca-
pable people. Based on these themes,
Benesse actively utilizes human resources
by:
(1) linking remuneration with contribu-
tion to the Company,
(2) valuing people who work hard and
think about contributing to the team,
(3) supporting people who proactively
seek to improve themselves, and
(4) placing emphasis on welfare systems
that support the growth of people.
Setting employee goals and
measuring employee satisfaction
At Benesse, we use challenge sheets for all
employees as a way of objectively assess-
ing the status of individuals’ employment
contracts and evaluating performance
throughout the year. Challenge sheets are
uniformly managed as a tool for discus-
sions with supervisors and sharing results
during performance evaluations.
Benesse has carried out an annual
employee awareness survey called
GAMBA since 1992. GAMBA surveys
are used at major Group companies as
well as at Benesse.
These ongoing surveys are designed
to evaluate the health of Benesse’s corpo-
rate culture and organization. They are
also used as the basis for deciding the
organizational make-up and managing the
organization in the following fiscal year.
The results of GAMBA surveys are re-
ported to senior management, as well as
in-house company presidents and depart-
ment managers. Feedback is also given to
the respondents themselves—our employ-
ees—so that they have a shared awareness
of the issues raised by the surveys.
Emphasizing Work-LifeBalanceBenesse places emphasis on three basic
policies with its welfare system so that it
can accommodate workers with diverse
needs: (1) create a safety net, (2) promote
self-help, and (3) support parenting and
care-giving.
The proportion of female employees
at Benesse is high, roughly 60%, which
means there is an obvious need for
childcare support. However, recognizing
the role of men in parenting and the
increasingly diverse lifestyles of women,
Benesse gives greater weight to indi-
vidual needs and independence rather
than gender, as it strives to create a good
working environment.
Cafeteria plan system
In 1995, Benesse became the first company
in Japan to introduce a Cafeteria Plan. This
system offers a point-based menu of wel-
fare services which employees can choose
to suit their individual needs and circum-
stances. The menu covers the full spectrum
of lifestyle needs, with service categories
ranging from childcare, education, medical
services and nursing care to health promo-
tion, financial planning, risk management
and housing. In fiscal 2006, the menu
comprised a total of 27 welfare services
available to employees.
Child care and nursing care leave
systems (family friendly policies)
Benesse believes support that enables em-
ployees to reconcile work commitments
with their private lives helps it to consis-
tently retain key personnel and leads to even
better employee performance. Furthermore,
it underlines our “live well” corporate
philosophy and also allows our employees
to benefit from the childcare and nursing
care services we offer our customers.
This approach and related initiatives
have won recognition from outside the
Company. For example, Benesse was
awarded the Labour Minister’s Good
Company Award in 1999, recognizing
Benesse’s “numerous systems designed to
balance work with childcare and nursing
care commitments, and its efforts to give
employees the choice of a variety of
flexible working styles.”
Specific measures to assist employees
with childcare commitments include
shorter working hours, a Maternity
Leave System, assistance via the Cafete-
ria Plan and the use of in-house
childcare facilities.
Benesse also helps employees on ma-
ternity leave to rejoin the workforce.
Examples include providing information
via a website, distributing a Group news-
letter, returning employees on leave to
their former division, and providing indi-
vidual follow-up consultations for one year
after returning to work to monitor work
and health concerns. This support has
meant that, on average, approximately 90%
of people who have taken maternity leave
over the past five years have returned to
work. Following revisions to its Maternity
Leave System in December 2006, seven
male employees in fiscal 2006, and five
since the start of fiscal 2007 (as of June
2007), have taken paternity leave.
Supporting the participation of
women in the workplace
Around 60% of Benesse employees are
women. Benesse also has a long history of
actively promoting women to director
and managerial posts, with roughly 36%
of these positions now filled by women.
In addition, around 19% of female em-
ployees are working mothers.
Since the latter part of the 1970s,
even before laws were passed in Japan to
encourage equal opportunity in the work-
place, Benesse recruited female university
graduates, seeing this group as a key hu-
man resource. There are also no dispari-
ties between men and women in terms of
advancement and promotion at Benesse.
Furthermore, a welfare system that sup-
ports a variety of working styles, regard-
less of gender, and centered on childcare
support, helps women to play an active
role in the workplace at Benesse.
RECOGNITION FOR EFFORTS TO SUPPORT PARENTING
RATIO OF FEMALE MANAGERS
The Kurumin symbol
The Benesse Group Management Policy declares that “Employees are the Company’s greatest asset
and the source of its competitiveness.” Based on our belief that individual employee development and
the creation of working environments that allow diverse people to realize their full potential leads to
the growth of businesses and companies, we are channeling our energies into enhancing employee
skills, effectively using human resources and creating better working environments for our personnel.
Our efforts to respond to recommendations in the Law for Measures to Support the Developmentof the Next Generation were recognized in June 2007 with the award of 2007 certification as abusiness that supports parenting. Certification allows companies to use the “Kurumin” symbol.Benesse has created a range of systems that respect the different values of a diverse workforce andthat enable any employee to balance their work and family commitments. Based on these systems,we have provided support and promoted various initiatives.For example, our systems allow employees to take pater-nity/maternity leave even when their spouse is a full-timehomemaker, and extend the permissible period for shorterworking hours and nighttime work until children finishtheir third year at elementary school. We have also ex-tended systems such as maternity leave and shorter workinghours for childcare to staff employed on fixed-term con-tracts. The Kurumin certification was awarded based onthese and other measures we have implemented since fiscal2005 in response to the Law for Measures to Support the
Development of the Next Generation.
9695 97 98 99 00 01 02 03 04 05 06 07
17.520.3
24.326.5
28.1 28.128.8
30.8 31.3 32.7 32.332.4
35.8
0
10
20
30
40
BENESSE’S APPROACH TO RECRUITMENT AND HUMAN RESOURCES
COMMUNICATING WITH STAKEHOLDERS
[%]
[As of April]
Annual Report 2007 [ 45 ][ 44 ] Annual Report 2007
Utilizing Human Resourcesand Creating Better WorkingEnvironments
Personnel system overview
Benesse follows three basic themes when
undertaking personnel initiatives. Firstly,
individual effort and results produce posi-
tive outcomes for the organization. Sec-
ondly, Benesse encourages proactive
personal growth and supports people
willing to take on challenges. Thirdly, we
give opportunities to motivated and ca-
pable people. Based on these themes,
Benesse actively utilizes human resources
by:
(1) linking remuneration with contribu-
tion to the Company,
(2) valuing people who work hard and
think about contributing to the team,
(3) supporting people who proactively
seek to improve themselves, and
(4) placing emphasis on welfare systems
that support the growth of people.
Setting employee goals and
measuring employee satisfaction
At Benesse, we use challenge sheets for all
employees as a way of objectively assess-
ing the status of individuals’ employment
contracts and evaluating performance
throughout the year. Challenge sheets are
uniformly managed as a tool for discus-
sions with supervisors and sharing results
during performance evaluations.
Benesse has carried out an annual
employee awareness survey called
GAMBA since 1992. GAMBA surveys
are used at major Group companies as
well as at Benesse.
These ongoing surveys are designed
to evaluate the health of Benesse’s corpo-
rate culture and organization. They are
also used as the basis for deciding the
organizational make-up and managing the
organization in the following fiscal year.
The results of GAMBA surveys are re-
ported to senior management, as well as
in-house company presidents and depart-
ment managers. Feedback is also given to
the respondents themselves—our employ-
ees—so that they have a shared awareness
of the issues raised by the surveys.
Emphasizing Work-LifeBalanceBenesse places emphasis on three basic
policies with its welfare system so that it
can accommodate workers with diverse
needs: (1) create a safety net, (2) promote
self-help, and (3) support parenting and
care-giving.
The proportion of female employees
at Benesse is high, roughly 60%, which
means there is an obvious need for
childcare support. However, recognizing
the role of men in parenting and the
increasingly diverse lifestyles of women,
Benesse gives greater weight to indi-
vidual needs and independence rather
than gender, as it strives to create a good
working environment.
Cafeteria plan system
In 1995, Benesse became the first company
in Japan to introduce a Cafeteria Plan. This
system offers a point-based menu of wel-
fare services which employees can choose
to suit their individual needs and circum-
stances. The menu covers the full spectrum
of lifestyle needs, with service categories
ranging from childcare, education, medical
services and nursing care to health promo-
tion, financial planning, risk management
and housing. In fiscal 2006, the menu
comprised a total of 27 welfare services
available to employees.
Child care and nursing care leave
systems (family friendly policies)
Benesse believes support that enables em-
ployees to reconcile work commitments
with their private lives helps it to consis-
tently retain key personnel and leads to even
better employee performance. Furthermore,
it underlines our “live well” corporate
philosophy and also allows our employees
to benefit from the childcare and nursing
care services we offer our customers.
This approach and related initiatives
have won recognition from outside the
Company. For example, Benesse was
awarded the Labour Minister’s Good
Company Award in 1999, recognizing
Benesse’s “numerous systems designed to
balance work with childcare and nursing
care commitments, and its efforts to give
employees the choice of a variety of
flexible working styles.”
Specific measures to assist employees
with childcare commitments include
shorter working hours, a Maternity
Leave System, assistance via the Cafete-
ria Plan and the use of in-house
childcare facilities.
Benesse also helps employees on ma-
ternity leave to rejoin the workforce.
Examples include providing information
via a website, distributing a Group news-
letter, returning employees on leave to
their former division, and providing indi-
vidual follow-up consultations for one year
after returning to work to monitor work
and health concerns. This support has
meant that, on average, approximately 90%
of people who have taken maternity leave
over the past five years have returned to
work. Following revisions to its Maternity
Leave System in December 2006, seven
male employees in fiscal 2006, and five
since the start of fiscal 2007 (as of June
2007), have taken paternity leave.
Supporting the participation of
women in the workplace
Around 60% of Benesse employees are
women. Benesse also has a long history of
actively promoting women to director
and managerial posts, with roughly 36%
of these positions now filled by women.
In addition, around 19% of female em-
ployees are working mothers.
Since the latter part of the 1970s,
even before laws were passed in Japan to
encourage equal opportunity in the work-
place, Benesse recruited female university
graduates, seeing this group as a key hu-
man resource. There are also no dispari-
ties between men and women in terms of
advancement and promotion at Benesse.
Furthermore, a welfare system that sup-
ports a variety of working styles, regard-
less of gender, and centered on childcare
support, helps women to play an active
role in the workplace at Benesse.
RECOGNITION FOR EFFORTS TO SUPPORT PARENTING
RATIO OF FEMALE MANAGERS
The Kurumin symbol
The Benesse Group Management Policy declares that “Employees are the Company’s greatest asset
and the source of its competitiveness.” Based on our belief that individual employee development and
the creation of working environments that allow diverse people to realize their full potential leads to
the growth of businesses and companies, we are channeling our energies into enhancing employee
skills, effectively using human resources and creating better working environments for our personnel.
Our efforts to respond to recommendations in the Law for Measures to Support the Developmentof the Next Generation were recognized in June 2007 with the award of 2007 certification as abusiness that supports parenting. Certification allows companies to use the “Kurumin” symbol.Benesse has created a range of systems that respect the different values of a diverse workforce andthat enable any employee to balance their work and family commitments. Based on these systems,we have provided support and promoted various initiatives.For example, our systems allow employees to take pater-nity/maternity leave even when their spouse is a full-timehomemaker, and extend the permissible period for shorterworking hours and nighttime work until children finishtheir third year at elementary school. We have also ex-tended systems such as maternity leave and shorter workinghours for childcare to staff employed on fixed-term con-tracts. The Kurumin certification was awarded based onthese and other measures we have implemented since fiscal2005 in response to the Law for Measures to Support the
Development of the Next Generation.
9695 97 98 99 00 01 02 03 04 05 06 07
17.520.3
24.326.5
28.1 28.128.8
30.8 31.3 32.7 32.332.4
35.8
0
10
20
30
40
BENESSE’S APPROACH TO RECRUITMENT AND HUMAN RESOURCES
COMMUNICATING WITH STAKEHOLDERS
[%]
[As of April]
Annual Report 2007 [ 47 ][ 46 ] Annual Report 2007
Naoshima IslandLocated in the Seto Inland Sea, Naoshima
is an island lying approximately 13 km
north of Takamatsu City in Kagawa
Prefecture and about 2 km south of
Tamano City in Okayama Prefecture.
Naoshima and its surrounding islands
collectively form Naoshima Town, which
is part of Kagawa Prefecture. Naoshima
itself has a land area of 8.13 km2 and a
population of around 3,500. The island
has three settlement districts: Miyanoura,
a port village with ferry services;
Honmura, which was originally a coastal
castle town during the Sengoku (warring
states) period (1467-1568); and
Tsumuura, which has been a fishing port
from ancient times. On the northern end
of the island, copper has been smelted
since 1917 at Mitsubishi Materials’
Naoshima Refinery, which forms a large
industrial zone together with related firms
located nearby. The center of Naoshima
has an elementary school and a junior
high school. The southern part of the
island lies within the Seto Inland Sea
National Park, an area of outstanding
natural beauty. The island’s main industries
include aquaculture to raise nori (laver)
and young yellowtail tuna, as well as
those related to Mitsubishi Materials.
A Close Relationship WithBusiness PartnersBenesse relies on numerous business
partners to conduct its business activi-
ties. For example, in its mainstay
Shinkenzemi correspondence courses,
the Company can only create the learn-
ing materials it sends out to members
with the help of many partners, includ-
ing writers, illustrators and editors on
the production side, and printing firms.
We select appropriate suppliers through
fair and free competition, and then
work with them to build cooperative
relationships underpinned by fair and
acceptable contracts.
Based on information sharing with
our business partners, we encourage them
to constantly create products with the
ultimate user in mind. To ensure their full
commitment to helping our customers
resolve the issues they face everyday,
suppliers and other business partners take
part in joint planning meetings.
A Focus on CustomersProviding products and services to custom-
ers to help them live well is the essence of
Benesse’s business activities. As both
Benesse employees and consumers our-
selves, the starting point of our work ev-
eryday is to develop and launch the kind of
high-quality services we’d be happy to use
ourselves and offer our own families.
As part of product and service devel-
opment and production, we incorporate
processes that allow customers to actually
try out new products, providing us with
valuable feedback and input that we can
reflect in the final versions. Some business
divisions also use a monitor system
whereby customers are regularly invited
to Benesse offices to evaluate products.
Benesse Art Site NaoshimaWe created Benesse Art Site Naoshima as
a place for people to contemplate and
reflect on life. On Naoshima island, na-
ture and historical buildings that remind
us of days gone by coexist with modern
art that communicates a powerful message
about how we live our lives today.
Benesse, with a corporate philosophy
and ethos of helping others to “live well,”
envisioned Naoshima as a place for people
to take time out from their busy lives and
think more deeply about life. Using
Benesse Art Site Naoshima, Benesse also
seeks to influence accepted thought on
society and lifestyles by communicating its
ideas to the general public.
We also believe that leaving a legacy
for future generations through our artistic
and cultural activities on the island and
communicating new ideas about living to
the rest of world, is an appropriate way
for a company like Benesse, which works
to help improve the quality of life, to
contribute to society.
Benesse Art Site Naoshima continues
to attract growing interest. In fiscal 2006,
it was visited by around 80,000 people
from around the world.
Benesse organizes events forparents and children featuring itswell-known Shimajiro character.
Interacting withcustomers throughAsobication (parent-childplaygroups) events
Benesse Style Care speaksto its nursing homeresidents about the kindof daily care they receive,helping us to create betterservices that meet indi-vidual needs.
All of Benesse’s corporate activities are conducted with the goal of helping people to “live well,” reflecting
the Latin meaning of the Company’s name. Starting with Benesse Art Site Naoshima, which has been open
to the public since the mid-1980s, Benesse actively promotes a wide variety of activities that benefit
society. These include opening company facilities to the public and sponsoring and managing amateur
sports teams. Through these activities, we are aiming to become a vital partner to local communities.
Benesse Wins Grand Mecenat Award 2006
Grand Mecenat Award 2006
Naoshima Fukutake Art Museum Founda-tion and Benesse Corporation were jointlygiven the Grand Mecenat Award 2006 fortheir ongoing commitment to artistic activi-ties on Naoshima by the Association forCorporate Support of the Arts, Japan. Theaward, in its 16th year, is given to companiesor foundations that have made significantcontributions to culture and the arts.
Benesse HousePhoto: Tadasu Yamamoto
GIVING BACK TO THE COMMUNITY
Pumpkin, Yayoi KusamaPhoto: Koji Murakami
Through its business activities, Benesse aims to help customers live
well by giving them the tools to solve problems they face everyday.
Supplying even higher-quality products and services based on
constant dialog with business partners is part of this process.
TOGETHER WITH BUSINESS PARTNERS AND CUSTOMERS
COMMUNICATING WITH STAKEHOLDERS
Annual Report 2007 [ 47 ][ 46 ] Annual Report 2007
Naoshima IslandLocated in the Seto Inland Sea, Naoshima
is an island lying approximately 13 km
north of Takamatsu City in Kagawa
Prefecture and about 2 km south of
Tamano City in Okayama Prefecture.
Naoshima and its surrounding islands
collectively form Naoshima Town, which
is part of Kagawa Prefecture. Naoshima
itself has a land area of 8.13 km2 and a
population of around 3,500. The island
has three settlement districts: Miyanoura,
a port village with ferry services;
Honmura, which was originally a coastal
castle town during the Sengoku (warring
states) period (1467-1568); and
Tsumuura, which has been a fishing port
from ancient times. On the northern end
of the island, copper has been smelted
since 1917 at Mitsubishi Materials’
Naoshima Refinery, which forms a large
industrial zone together with related firms
located nearby. The center of Naoshima
has an elementary school and a junior
high school. The southern part of the
island lies within the Seto Inland Sea
National Park, an area of outstanding
natural beauty. The island’s main industries
include aquaculture to raise nori (laver)
and young yellowtail tuna, as well as
those related to Mitsubishi Materials.
A Close Relationship WithBusiness PartnersBenesse relies on numerous business
partners to conduct its business activi-
ties. For example, in its mainstay
Shinkenzemi correspondence courses,
the Company can only create the learn-
ing materials it sends out to members
with the help of many partners, includ-
ing writers, illustrators and editors on
the production side, and printing firms.
We select appropriate suppliers through
fair and free competition, and then
work with them to build cooperative
relationships underpinned by fair and
acceptable contracts.
Based on information sharing with
our business partners, we encourage them
to constantly create products with the
ultimate user in mind. To ensure their full
commitment to helping our customers
resolve the issues they face everyday,
suppliers and other business partners take
part in joint planning meetings.
A Focus on CustomersProviding products and services to custom-
ers to help them live well is the essence of
Benesse’s business activities. As both
Benesse employees and consumers our-
selves, the starting point of our work ev-
eryday is to develop and launch the kind of
high-quality services we’d be happy to use
ourselves and offer our own families.
As part of product and service devel-
opment and production, we incorporate
processes that allow customers to actually
try out new products, providing us with
valuable feedback and input that we can
reflect in the final versions. Some business
divisions also use a monitor system
whereby customers are regularly invited
to Benesse offices to evaluate products.
Benesse Art Site NaoshimaWe created Benesse Art Site Naoshima as
a place for people to contemplate and
reflect on life. On Naoshima island, na-
ture and historical buildings that remind
us of days gone by coexist with modern
art that communicates a powerful message
about how we live our lives today.
Benesse, with a corporate philosophy
and ethos of helping others to “live well,”
envisioned Naoshima as a place for people
to take time out from their busy lives and
think more deeply about life. Using
Benesse Art Site Naoshima, Benesse also
seeks to influence accepted thought on
society and lifestyles by communicating its
ideas to the general public.
We also believe that leaving a legacy
for future generations through our artistic
and cultural activities on the island and
communicating new ideas about living to
the rest of world, is an appropriate way
for a company like Benesse, which works
to help improve the quality of life, to
contribute to society.
Benesse Art Site Naoshima continues
to attract growing interest. In fiscal 2006,
it was visited by around 80,000 people
from around the world.
Benesse organizes events forparents and children featuring itswell-known Shimajiro character.
Interacting withcustomers throughAsobication (parent-childplaygroups) events
Benesse Style Care speaksto its nursing homeresidents about the kindof daily care they receive,helping us to create betterservices that meet indi-vidual needs.
All of Benesse’s corporate activities are conducted with the goal of helping people to “live well,” reflecting
the Latin meaning of the Company’s name. Starting with Benesse Art Site Naoshima, which has been open
to the public since the mid-1980s, Benesse actively promotes a wide variety of activities that benefit
society. These include opening company facilities to the public and sponsoring and managing amateur
sports teams. Through these activities, we are aiming to become a vital partner to local communities.
Benesse Wins Grand Mecenat Award 2006
Grand Mecenat Award 2006
Naoshima Fukutake Art Museum Founda-tion and Benesse Corporation were jointlygiven the Grand Mecenat Award 2006 fortheir ongoing commitment to artistic activi-ties on Naoshima by the Association forCorporate Support of the Arts, Japan. Theaward, in its 16th year, is given to companiesor foundations that have made significantcontributions to culture and the arts.
Benesse HousePhoto: Tadasu Yamamoto
GIVING BACK TO THE COMMUNITY
Pumpkin, Yayoi KusamaPhoto: Koji Murakami
Through its business activities, Benesse aims to help customers live
well by giving them the tools to solve problems they face everyday.
Supplying even higher-quality products and services based on
constant dialog with business partners is part of this process.
TOGETHER WITH BUSINESS PARTNERS AND CUSTOMERS
COMMUNICATING WITH STAKEHOLDERS
[ 48 ] Annual Report 2007
Benesse’s EnvironmentalManagement System (EMS)
Business characteristics and
environmental policy
Benesse provides learning materials and
information magazines to around four
million Shinkenzemi members every
month. We also publish various maga-
zines, including parenting magazines
Tamago Club and Hiyoko Club and
THANK YOU!, a lifestyle magazine for
homemakers, with a combined monthly
circulation of close to two million copies.
Production of these products con-
sumes vast quantities of resources. Includ-
ing our direct mail activities, we use
around 120,000 tons of paper every year.
In addition, the production of various
learning aids, such as DVDs and videotape
audiovisual teaching aids, consumes re-
sources other than paper.
In this context, Benesse formulated an
Environmental Policy in December 2003
to guide its environmental activities, which
are actively promoted by each and every
employee on an ongoing basis. Examples
include: promoting environmentally con-
scious design, participating in Team Minus
6%, a government-led initiative to save
energy, reducing waste, promoting recy-
cling, actively adopting new technologies
that reduce environmental impact, com-
plying with relevant environmental rules
and regulations, and communicating our
environmental activities to stakeholders
inside and outside the Company.
Environmental management based
on ISO 14001
Benesse acquired ISO 14001 certification
on November 12, 2004. As the environ-
mental officer, the President has overall
responsibility for the EMS promotional
framework in accordance with this certifi-
cation. Under the President is the Envi-
ronmental Committee, an advisory body.
The ISO Promotion Secretariat is the
responsibility of the environmental team
in the Management Process Control
Department. In-house company presi-
dents and corporate executive officers are
responsible for promoting ISO-based
EMS as promotion officers, while depart-
ment and office managers are in charge of
executing policy as executive officers. All
employees, including temporary staff and
part-timers, participate in activities.
Information shared at meetings of the
Environmental Committee is fed back to
each business division through individuals
responsible for environmental activities,
helping to raise individual employee
awareness of environmental issues.
Benesse also conducts training for
employees and other related individuals
as part of its efforts to promote its envi-
ronmental activities. In addition to train-
ing courses for new recruits and
mid-career hires, Benesse also runs an-
nual web-based courses.
Providing environmental education
To make environmental activities a nor-
mal part of everyday life, wide-ranging
awareness activities are needed. Playing its
part, Benesse uses various media to pro-
vide environmental education.
Kodomo Challenge environment
page
In Kodomo Challenge, a correspondence
course business aimed at pre-school chil-
dren, teaching materials include environ-
mental feature pages to provide education
on environmental issues.
The February 2007 edition ofKodomo Challenge for five and sixyear olds included a feature sectionon recycling.
EMS PROMOTIONAL FRAMEWORK
President
Heads of BusinessOffices
Promotion Officers (Corporate Executive Officers)
IndividualsResponsible forEnvironmental
Activities
All Employees
Internal Audit Department
ISO Promotion Secretariat(Management Process Control Department)
Environmental Committee(Advisory Body)
EnvironmentalOfficer
Benesse Corporation has acquired ISO 14001 certification, an internationally
recognized environmental management standard. Based on this certification,
Benesse is working Company-wide to tackle environmental issues related to
its business activities, products and services.
WORKING TO PROTECT THE ENVIRONMENT
COMMUNICATING WITH STAKEHOLDERS
CONTENTS
[50] SIX-YEAR SUMMARY OF CONSOLIDATED FINANCIAL STATEMENTS
[52] MANAGEMENT’S DISCUSSION AND ANALYSIS
[64] CONSOLIDATED BALANCE SHEETS
[66] CONSOLIDATED STATEMENTS OF INCOME
[67] CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
[68] CONSOLIDATED STATEMENTS OF CASH FLOWS
[70] NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
[90] INDEPENDENT AUDITORS’ REPORT
Annual Report 2007 [ 49 ]
FINANCIAL SECTION
[ 50 ] Annual Report 2007
SIX-YEAR SUMMARY OF CONSOLIDATEDFINANCIAL STATEMENTSBenesse Corporation and Consolidated Subsidiaries
Millions of Yen
Years ended March 31 2007 2006 2005 2004 2003 2002
FOR THE YEAR:Net Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 354,596 ¥ 333,767 ¥ 291,403 ¥ 260,142 ¥ 258,289 ¥ 267,250
Cost of Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175,219 165,347 139,672 125,312 133,223 128,382Selling, General and Administrative Expenses . . . . . . 148,060 140,008 125,553 114,128 108,749 114,279Operating Income . . . . . . . . . . . . . . . . . . . . . . . . . . 31,317 28,412 26,178 20,702 16,317 24,589Income before Income Taxes and Minority Interests . . 32,339 27,746 25,799 17,251 14,446 24,195Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,903 11,637 11,439 7,628 7,553 11,693Impairment Loss on Goodwill . . . . . . . . . . . . . . . . . – – – – – 13,195Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18,244 16,039 14,297 9,394 6,973 327
Capital Expenditures . . . . . . . . . . . . . . . . . . . . . . . . ¥ 11,802 ¥ 20,504 ¥ 11,116 ¥ 9,851 ¥ 8,046 ¥ 10,934Depreciation and Amortization . . . . . . . . . . . . . . . . 9,929 9,775 7,511 7,821 8,666 10,738
Yen
PER SHARE OF COMMON STOCK:Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 178 ¥ 156 ¥ 138 ¥ 89 ¥ 65 ¥ 2Cash Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 75 60 40 29 29
Millions of Yen
AT YEAR-END:Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 349,099 ¥ 330,230 ¥ 307,668 ¥ 292,100 ¥ 275,516 ¥ 291,393Shareholders’ Equity/Total Equity . . . . . . . . . . . . . . 197,302 186,292 174,711 170,781 169,428 171,826
Yen
Shareholders’ Equity/Total Equityper Share of Common Stock . . . . . . . . . . . . . . . . . ¥ 1,918 ¥ 1,818 ¥ 1,701 ¥ 1,641 ¥ 1,612 ¥ 1,616
Number of Shares of Common Stock Issued(in thousands) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106,353 106,353 106,353 106,353 106,353 106,353
Notes: 1. The computation of Net Income per Share of Common Stock is based on the weighted average number of shares of common stock outstanding during each year.2. Net Income per Share of Common Stock for the years ended March 31, 2002 to 2007 is computed in accordance with the new accounting standard for earnings per
share of common stock issued by the Accounting Standards Board of Japan.
Annual Report 2007 [ 51 ]
02 03 04 05 06 070
10,000
30,000
20,000
40,000
50,00044,690
46,480
43,31041,440
43,30044,940
[ Years ended March 31 ]
■ Senior High School Courses ■ Junior High School Courses■ Elementary School Courses■ Kodomo Challenge (Preschool Courses)
CUMULATIVE ENROLLMENTS INSHINKENZEMI OVER A FULL YEAR[Thousands of students]
%
Years ended March 31 2007 2006 2005 2004 2003 2002
PROFITABILITY:Operating Income Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.8% 8.5% 9.0% 8.0% 6.3% 9.2%Net Income Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.1 4.8 4.9 3.6 2.7 0.1Return on Equity (ROE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.5 8.9 8.3 5.5 4.1 0.2Return on Assets (ROA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.4 5.0 4.8 3.3 2.5 0.1Operating Income per Employee (Thousands of Yen) . . . . . . . . . . . . . ¥ 2,456 ¥ 2,352 ¥ 2,647 ¥ 2,407 ¥ 2,019 ¥ 2,717Net Income per Employee (Thousands of Yen) . . . . . . . . . . . . . . . . . ¥ 1,431 ¥ 1,328 ¥ 1,446 ¥ 1,092 ¥ 863 ¥ 36
GROWTH TRENDS:Increase (Decrease) of Net Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2% 14.5% 12.0% 0.7% (3.4)% 1.6%Increase (Decrease) of Operating Income . . . . . . . . . . . . . . . . . . . . . . 10.2 8.5 26.5 26.9 (33.6) (18.8)Increase (Decrease) of Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . 13.7 12.2 52.2 34.7 2,034.6 (98.0)
STABILITY:Current Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133.0% 124.6% 141.3% 144.6% 141.5% 121.7%Fixed Assets Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88.9 96.3 85.6 84.5 90.7 103.5Equity Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56.4 56.4 56.8 58.5 61.5 59.0Liquidity (Months) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8 3.2 4.1 4.2 3.5 3.2Debt-to-Equity Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.7 3.0 3.8 3.6 5.5 9.9Interest Coverage (Times) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98.2 151.0 117.0 85.0 34.6 26.4
Notes: 1. ROE and ROA are calculated using the average amounts of shareholders’ equity/total equity and total assets at the beginning and end of each fiscal year.2. Liquidity = Cash and time deposits (yearly average) + marketable securities (yearly average) / average monthly sales3. Debt-to-Equity Ratio = Interest-bearing liabilities (yearly average) / shareholders’ equity/total equity (yearly average) X 1004. Interest Coverage = (Operating income + interest and dividend income) / interest expense
02 03 04 05 06 070
3
6
9
12
8.8
9.2
6.3
8.0
9.0
8.5
[ Years ended March 31 ]
OPERATING INCOME RATIO
[%]
02 03 04 05 06 070
50
100
150
200
133.0
121.7
141.5 144.6141.3
124.6
[ As of March 31 ]
CURRENT RATIO
[%]
02 03 04 05 06 070
1,000
3,000
2,000
4,000
5,000
3,9103,870
3,7003,830
4,010 4,050
[ As of April ]
■ Senior High School Courses ■ Junior High School Courses■ Elementary School Courses■ Kodomo Challenge (Preschool Courses)
SHINKENZEMI ENROLLMENTSAS OF APRIL[Thousands of students]
02 03 04 05 06 070
2,000
4,000
6,000
8,000
6,180
5,370 5,5005,690
5,8606,050
[ Years ended March 31 ]
NUMBER OF STUDENTS TAKING SHINKENSIMULATED EXAMS AND OTHER EXAMS[Thousands of students]
02 03 04 05 06 07–40
–20
0
20
40
10.2
26.926.5
8.5
(18.8)
(33.6)
[ Years ended March 31 ]
INCREASE (DECREASE)OF OPERATING INCOME[%]
[ 52 ] Annual Report 2007
MANAGEMENT’S DISCUSSION AND ANALYSIS
1. MARKET ENVIRONMENTDuring the period, the Benesse Corporation Group faced significant changes in the education market, its core operatingfield. Specifically, private-sector education needs continued to shift against a backdrop of growing parental concern aboutdeclining student academic ability and motivation. There were also a raft of reforms to the entrance exam system, schoolsand other areas of education. The rapid pace of innovation in information and communication technology (ICT) is alsohaving an impact on the education market.
In the nursing care business field, the market continues to expand as Japan’s population ages and more people becomeaware of the Long-term Care Insurance System. Amid intensifying competition in the marketplace, the Long-term CareInsurance System was revised in April 2006, resulting in a greater emphasis on service quality by nursing home operators.
In the language education field, although competition is intensifying, globalization means there is a need to train peoplewho can operate on the world stage. This trend is underpinning strong demand for language education services.
2. OPERATING RESULTSFourth consecutive year of top- and bottom-line growthAgainst this backdrop, Benesse began implementing a three-year Medium-Term Management Plan in fiscal 2004, achieving itstarget for operating income of ¥26.0 billion two years early in the plan’s first year. Benesse subsequently raised the plan’s operatingincome target for fiscal 2006, the final year of the plan, to ¥30.5 billion. This target was achieved in the year under review.
In the education business field, we continued to strengthen our product and service lineup in response to increasinglydiverse customer needs. Benesse started offering science and social studies courses for first-grade high school students en-rolled in Shinkenzemi Senior High School Courses, and a wider choice of optional products such as study drills, learningmaterials and picture books in Shinkenzemi Elementary School Courses and Kodomo Challenge. In Shinkenzemi Junior HighSchool Courses, we continued to update courses in line with revisions to school text books, and began offering a range ofoptional products, including learning materials for different study themes, specialist creative expression courses, and specialistEnglish conversation courses that incorporate learning techniques from overseas. Other steps designed to satisfy customerneeds more accurately included the March 2006 launch of special correspondence courses for high school students aiming toenter the universities of Tokyo or Kyoto. In marketing, we reinforced steps to target customers who already have a stronginterest in Benesse through mass-media advertising, the internet, local events and other means.
In peripheral businesses, which exclude Shinkenzemi correspondence courses, we launched Benesse Science Classes forelementary school students in the Tokyo metropolitan area. These classrooms and new products like Pioneer Kids CourseWonder Boxes, hands-on extracurricular learning material packs, are examples of the products and services Benesse providedin new fields that fall outside the scope of the national curriculum guidelines. In October 2006, we made our first foray intothe prep school market with the acquisition of Ochanomizu Seminar Co., Ltd., an operator of prep schools aimed specifi-cally at senior high school students. Overseas, Benesse started preschool education services in South Korea in March 2006and in China the following June.
In the business field covered by the Lifetime Value (LTV) Company, Hand & Heart, a direct-sales magazine focusing oncrafts and hobbies, and DOG’S HEART and CAT’S HEART, direct-sales magazines for families with pets, all achieved anincrease in sales. Benesse’s mainstay Tamago Club and Hiyoko Club magazine titles related to pregnancy, childbirth andparenting, also performed strongly, supported by mail-order sales.
02 03 04 05 06 070
100,000
200,000
300,000
400,000
354,596
267,250258,289 260,142
291,403
333,767
02 03 04 05 06 070
10,000
20,000
30,000
40,000
31,317
24,589
16,317
20,702
26,178
28,412
[ Years ended March 31 ] [ Years ended March 31 ]
NET SALES
[Millions of Yen]
OPERATING INCOME
[Millions of Yen]
Annual Report 2007 [ 53 ]
Net Sales by Segment
Millions of Yen
Years ended March 31 2007 2006 2005 2004 2003 2002
Net Sales . . . . . . . . . . . . . . . . . . . . ¥ 354,596 ¥ 333,767 ¥ 291,403 ¥ 260,142 ¥ 258,289 ¥ 267,250Education Group . . . . . . . . . . . . . 208,833 198,665 183,443 164,780 162,835 174,729Lifetime Value Company . . . . . . . 23,450 20,834 18,247 16,264 14,757 10,946Senior Company . . . . . . . . . . . . . 32,054 27,402 22,813 16,761 12,149 7,145Language Company . . . . . . . . . . . 59,164 51,536 46,982 46,096 54,939 62,247AVIVA Business . . . . . . . . . . . . . 10,326 13,915 – – – –Others . . . . . . . . . . . . . . . . . . . . 20,769 21,415 19,918 16,241 13,609 12,183
Notes: 1. Segment sales are based on outside sales and intersegment sales are not included.2. In the year ended March 31, 2003, the Children & Students (C&S) Company, mainly providing correspondence courses, and the
School & Teacher Support (S&TS) Company, offering simulated exams and other services to schools, were combined into a singlebusiness segment, the Education Group. Data for the year ended March 31, 2002 has been recalculated based on this newbusiness classification.
3. The Women & Family (W&F) Company was renamed the Lifetime Value Company in the year ended March 31, 2006. Accordingly,data for the W&F Company for the years ended March 31, 2002 to 2005 is shown under the Lifetime Value Company.
4. The Language Instruction and Translation segment was renamed the Language Company in the year ended March 31, 2003.Accordingly, data for the Language Instruction and Translation segment for the year ended March 31, 2002 is shown under theLanguage Company.
5. On April 1, 2005, AVIVA Co., Ltd., a consolidated Benesse subsidiary, began operating a network of PC schools after taking overpart of the operations of AVIVA Japan Corporation. The AVIVA Business segment was created to cover these operations.
In the nursing care business field, where major changes in the operating environment include stiffer competition andrevisions to the Long-term Care Insurance System, we focused on building a more distinct presence in the marketplace byoffering high-quality services and strengthening marketing capabilities through the introduction of an area-based operatingstructure. These and other steps led to a steady increase in nursing home residents. The number of homes at March 31, 2007stood at 115, an increase of 9 compared to the previous fiscal year-end.
In the language education business field, U.S. subsidiary Berlitz International, Inc. offered lessons tailored to the needs ofcustomers in Europe, the U.S., Japan and other markets. This approach, together with efforts to enhance sales capabilities,led to higher sales, mainly reflecting an increase in the number of lessons taken in Japan and Germany. ELS LanguageCenters also performed well.
In the AVIVA business field, the benefits of far-reaching reforms implemented in the previous fiscal year, including amanagement shakeup and the closure or integration of schools, paid off with the second consecutive year of operatingincome before the amortization of goodwill. The operating loss also declined.
As a result of the above, consolidated net sales for fiscal 2006 increased 6.2% from a year earlier, to ¥354,596 million.Operating income rose 10.2%, to ¥31,317 million and net income increased 13.7%, to ¥18,244 million. These resultsrepresent Benesse’s fourth consecutive period of higher sales and earnings.
(1) Net SalesConsolidated net sales rose by ¥20,829 million, or 6.2%, to ¥354,596.
A number of factors were behind the increase in consolidated net sales, including a year-on-year increase in the amountspent per customer in mainstay Shinkenzemi correspondence courses, higher sales of English-related products and optionalcourse materials, a rise in the number of lessons taken at U.S. subsidiary Berlitz International, and an increase in residents atnursing homes operated by subsidiary Benesse Style Care Co., Ltd.
[ 54 ] Annual Report 2007
(2) Cost of Sales and SG&A ExpensesCost of sales increased ¥9,872 million, or 6.0%, to ¥175,219 million. However, the cost of sales ratio edged down from49.5% in the previous fiscal year, to 49.4% in the year under review, due to growth in sales outstripping the increase in costof sales.
Cost of Sales Ratio and SG&A Ratio
Years ended March 31 2007 2006 2005 2004 2003 2002
Cost of Sales Ratio . . . . . . . . . . . . 49.4% 49.5% 47.9% 48.2% 51.6% 48.0%SG&A Ratio . . . . . . . . . . . . . . . . . 41.8 42.0 43.1 43.8 42.1 42.8
Selling, general and administrative (SG&A) expenses increased ¥8,053 million, or 5.8%, to ¥148,060 million. By empha-sizing greater efficiency in marketing activities, customer management expenses and advertising expenses were reduced by¥1,058 million and ¥1,015 million, respectively. Wages and salaries increased ¥4,101 million as personnel expenses rose atBenesse Corporation and subsidiaries such as Benesse Style Care. However, the SG&A ratio declined from 42.0% in fiscal2005, to 41.8% in the year under review, as the pace of increase in net sales exceeded that of SG&A expenses.
(3) Operating IncomeOperating income grew by ¥2,905 million, or 10.2%, to ¥31,317 million, while the operating income ratio rose from 8.5%to 8.8%.
The main factors behind the rise in operating income included stronger profits in the Education Group on higher sales inShinkenzemi correspondence courses, improved profitability at Berlitz International due to higher sales, reductions in fixedcosts and other factors, and higher earnings on sales growth at Benesse Style Care.
02 03 04 05 06 070
40
50
60
41.842.8
42.1
43.843.1
42.0
[ Years ended March 31 ]
SG&A RATIO
[%]
02 03 04 05 06 070
40
50
60
49.4
48.0
51.6
48.2 47.9
49.5
[ Years ended March 31 ]
COST OF SALES RATIO
[%]
02 03 04 05 06 070
60,000
120,000
180,000
240,000 40,000
20,000
30,000
10,000
0
208,833
30,612174,729
162,835 164,780
183,443
198,665
27,021
17,649
22,419
28,90529,715
02 03 04 05 06 07
0
10,000
20,000
30,000 9,000
3,000
6,000
0
–3,000
23,450
1,373
10,946
14,75716,264
18,247
20,834
(2,016)
(2,811)
(1,199)
287 132
02 03 04 05 06 07
0
10,000
20,000
30,000
40,000 6,000
4,500
1,500
3,000
0
–1,500
32,054
2,540
7,145
12,149
16,761
22,813
27,402
(1,064)
463
1,7242,004 1,909
[ Years ended March 31 ] [ Years ended March 31 ]
■ Net Sales (left)■ Operating Income (Loss) (right)
[ Years ended March 31 ]
■ Net Sales (left)■ Operating Income (right)
■ Net Sales (left)■ Operating Income (Loss) (right)
EDUCATION GROUP
[Millions of Yen]
LIFETIME VALUE COMPANY
[Millions of Yen]
SENIOR COMPANY
[Millions of Yen]
Annual Report 2007 [ 55 ]
Operating Income (Loss) by Segment
Millions of Yen
Years ended March 31 2007 2006 2005 2004 2003 2002
Operating Income (Loss) . . . . . . . . . ¥ 31,317 ¥ 28,412 ¥ 26,178 ¥ 20,702 ¥ 16,317 ¥ 24,589Education Group . . . . . . . . . . . . . 30,612 29,715 28,905 22,419 17,649 27,021Lifetime Value Company . . . . . . . 1,373 132 287 (1,199) (2,811) (2,016)Senior Company . . . . . . . . . . . . . 2,540 1,909 2,004 1,724 463 (1,064)Language Company . . . . . . . . . . . 4,670 2,545 (783) 450 1,016 584AVIVA Business . . . . . . . . . . . . . (1,183) (1,564) – – – –Others . . . . . . . . . . . . . . . . . . . . 430 1,350 1,743 1,870 1,851 1,545Elimination/Corporate . . . . . . . . (7,125) (5,675) (5,978) (4,562) (1,851) (1,181)
Notes: 1. Operating Income (Loss) for each segment is before eliminations in consolidated totals.2. In the year ended March 31, 2003, the Children & Students (C&S) Company, mainly providing correspondence courses, and the
School & Teacher Support (S&TS) Company, offering simulated exams and other services to schools, were combined into a singlebusiness segment, the Education Group. Data for the year ended March 31, 2002 has been recalculated based on this new businessclassification.
3. In the year ended March 31, 2006, Benesse changed the method for allocating operating expenses. Data for the years ended March31, 2005 and 2004 has been recalculated based on the new method, while data for the years ended March 31, 2003 and 2002 isbased on the former method.
4. The Women & Family (W&F) Company was renamed the Lifetime Value Company in the year ended March 31, 2006. Accordingly,data for the W&F Company for the years ended March 31, 2002 to 2005 is shown under the Lifetime Value Company.
5. The Language Instruction and Translation segment was renamed the Language Company in the year ended March 31, 2003.Accordingly, data for the Language Instruction and Translation segment for the year ended March 31, 2002 is shown under theLanguage Company.
6. On April 1, 2005, AVIVA Co., Ltd., a consolidated Benesse subsidiary, began operating a network of PC schools after taking overpart of the operations of AVIVA Japan Corporation. The AVIVA Business segment was created to cover these operations.
(4) Other Income (Expenses)Other income increased ¥710 million, or 21.4%, to ¥4,028 million, while other expenses declined ¥979 million, or 24.6%,to ¥3,006 million, resulting in other income—net of ¥1,022 million.
The rise in other income mainly reflected income from leveraged lease assets of ¥1,281 million, and the absence of agovernment grant for rehire related to the restructuring of AVIVA.
(5) Income Before Income Taxes and Minority Interests Income before income taxes and minority interests rose ¥4,593 million, or 16.6%, to ¥32,339 million.
(6) Income TaxesIncome taxes rose ¥2,266 million, or 19.5%, to ¥13,903 million. The actual effective tax rate rose from 41.9% to 43.0%.
02 03 04 05 06 07
0
20,000
40,000
60,000
80,000 8,000
6,000
2,000
4,000
0
–2,000
59,164
4,670
62,247
54,939
46,096 46,98251,536
5841,016
450
(783)
2,545
02 03 04 05 06 07
0
5,000
10,000
15,000
20,000 8,000
6,000
2,000
4,000
0
–2,000
10,326
(1,183)
13,915
(1,564)
02 03 04 05 06 070
5,000
10,000
15,000
25,000
20,000
5,000
4,000
2,000
3,000
1,000
0
20,769
430
12,183
13,609
16,241
19,918
21,415
1,545
1,851 1,8701,743
1,350
■ Net Sales (left)■ Operating Income (Loss) (right)
[ Years ended March 31 ] [ Years ended March 31 ] [ Years ended March 31 ]
■ Net Sales (left)■ Operating Income (Loss) (right)
■ Net Sales (left)■ Operating Income (right)
LANGUAGE COMPANY
[Millions of Yen]
AVIVA BUSINESS
[Millions of Yen]
OTHERS
[Millions of Yen]
[ 56 ] Annual Report 2007
(7) Net IncomeNet income increased ¥2,205 million, or 13.7%, to ¥18,244. The net income ratio rose from 4.8% to 5.1%. The Companyreported its fifth consecutive year of higher net income due to this sales-driven earnings growth, as well as the absence of aloss booked in the previous fiscal year on restructuring of business related to the integration and closure of unprofitableAVIVA schools.
Return on equity rose from 8.9% to 9.5%, while return on assets increased from 5.0% to 5.4%.
ROE and ROA
Years ended March 31 2007 2006 2005 2004 2003 2002
ROE . . . . . . . . . . . . . . . . . . . . . . 9.5% 8.9% 8.3% 5.5% 4.1% 0.2%ROA . . . . . . . . . . . . . . . . . . . . . . 5.4 5.0 4.8 3.3 2.5 0.1
3. SEGMENT INFORMATION(1) Education GroupIncrease in amount spent per customer and higher sales of English-related products and optional course materialsNet sales in the Education Group increased 5.1%, to ¥208,833 million. This growth was chiefly due to an increase in theamount spent per customer in the mainstay Shinkenzemi correspondence course business. Higher sales of English-relatedproducts and optional course materials for students enrolled on correspondence courses also helped to boost segment sales.
In terms of products, we increased the number of course subjects and offered a larger number of optional products,enhancing our ability to respond to individual customer needs. Specifically, in the year under review, Benesse began offeringscience and social studies courses for first-grade high school students enrolled in Shinkenzemi Senior High School Courses,and launched special correspondence courses for students aiming to enter the universities of Tokyo or Kyoto. In ShinkenzemiJunior High School Courses, we updated courses in line with revisions to school text books, offered a wider choice ofoptional products and rolled out a new service that allows students to get their work checked and marked quickly via theinternet. A new system was also created to propose learning approaches tailored to individual student needs. We also madea wider choice of optional products available in Shinkenzemi Elementary School Courses. On the marketing front, weimplemented an efficient strategy combining TV commercials, newspaper adverts, the internet, local events and othermarketing methods to augment our existing direct mail approach. In the infant and preschool market, Benesse used itspregnancy, childbirth and parenting magazines Tamago Club and Hiyoko Club to rapidly identify readers with an interest inpreschool education, and then developed specific communication methods for different customer segments. In fiscal 2006,these included the opening of Benesse Showrooms, where parents and children can play and learn together, in Kumamoto andShiga prefectures. We also ran a nationwide bookstore promotion campaign featuring Benesse learning materials, and con-tinued the active use of Asobication events (parent-child playgroups).
In peripheral businesses, which exclude Shinkenzemi correspondence courses, Benesse reported higher sales. This re-flected increased sales of BE-GO PC-based English courses for elementary school students, and Kodomo Challenge Englishcourses (formerly Oyako Eigo) for preschoolers. We also expanded our range of Sukku (formerly Kodomo Challenge every) mail-order everyday products for children, helping to boost sales. Other developments during the year under review included theJune 2006 launch of Pioneer Kids Courses, extra-curricular courses featuring hands-on learning materials and programs, and
02 03 04 05 06 070
5,000
10,000
15,000
25,000
20,00018,244
327
6,973
9,394
14,297
16,039
[ Years ended March 31 ]
NET INCOME
[Millions of Yen]
02 03 04 05 06 070
2
4
6
8
10
0.2
4.1
5.5
8.3
8.9
9.5
[ Years ended March 31 ]
ROE
[%]
02 03 04 05 06 070
2
4
65.4
0.1
2.5
3.3
4.85.0
[ Years ended March 31 ]
ROA
[%]
Annual Report 2007 [ 57 ]
Breakdown of Net Sales for the Education Group
Millions of YenPercentage
Years ended March 31 2007 2006 Change
Shinkenzemi:Senior High School Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 26,627 ¥ 24,301 9.6%Junior High School Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42,025 41,990 0.1Elementary School Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60,023 59,162 1.5Kodomo Challenge (Preschool Courses) . . . . . . . . . . . . . . . . . . . . . . . . . . 24,509 24,656 (0.6)
Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153,183 150,109 2.1
S&TS Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34,367 31,635 8.6Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21,284 16,921 25.8
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 208,833 ¥ 198,665 5.1%Note: Net sales by segment do not include internal sales.
(2) Lifetime Value CompanyStrong performance by direct-sales magazines and robust mail-order salesNet sales in the Lifetime Value (LTV) Company increased 12.6% to ¥23,450 million. Primary factors driving sales higherincluded steady growth in reader membership for Hand & Heart, a direct-sales magazine focusing on crafts and hobbies, andDOG’S HEART and CAT’S HEART, direct-sales magazines for families with pets. Meanwhile, sales of mainstay preg-nancy, childbirth and childcare titles Tamago Club and Hiyoko Club, were also firm, driven by mail-order sales.
The LTV Company posted an increase in operating income of 940.0% to ¥1,373 million, chiefly on the back of higher sales.
(3) Senior CompanySteady increase in nursing home network and dominant position secured in Tokyo areaThe Senior Company recorded a 17.0% rise in net sales to ¥32,054 million. The main factor driving this increase wasexpansion in the nursing home network operated by subsidiary Benesse Style Care and a related steady rise in the number ofresidents. During the year, this company focused on ensuring stable and sustained business expansion by further enhancingservice levels, implementing marketing reforms through the introduction of an area-based operating structure, and strength-ening infrastructure related to risk management.
By brand, the number of nursing homes in the Benesse network as of March 31, 2007 was as follows: Aria, 9; Clara(including 1 care house), 37; Granny & Granda, 43; and Madoka, 26. Compared to March 31, 2006, this represented acombined increase of 9 nursing homes to a total of 115.
The Senior Company recorded an increase of 33.0% in operating income to ¥2,540 million, mainly due to higher salesand the absence of charges booked in the previous year related to efforts to strengthen business infrastructure.
(4) Language CompanyIncrease in number of lessons taken, particularly in Japan and Germany, and strong performance by ELS Language CentersNet sales in the Language Company rose 14.8% to ¥59,164 million. A number of factors were behind this increase. AtU.S. subsidiary Berlitz International there was a rise in the number of lessons taken, especially in Japan and Germany, andELS Language Centers, which provide intensive language learning support for students thinking of studying abroad, per-formed strongly. Sales on a Japanese yen basis also benefited from the weaker yen against the U.S. dollar. Another subsidiary,Simul International, Inc., posted higher sales in its core interpreting and translation services business.
The Language Company recorded an increase of 83.5% in operating income to ¥4,670 million. The rise was mainlyattributable to Berlitz International, which posted higher earnings on sales growth, as well as improved profitability thanks toreduced fixed expenses and other items.
Benesse’s advance into the prep school market in the Tokyo metropolitan area with the acquisition of Ochanomizu Semi-nar. This company has a reputation for high pass rates for senior high school students seeking to enter elite universities.
In support services for schools and teachers, Shinken Simulated Exams, a core product aimed at high school students; StudySupport, a learning assessment study aid; Global Test of English Communication (GTEC) for STUDENTS and other productsperformed well. Benesse also recorded an increase in sales in its learning assessment business aimed at junior high schoolstudents, and subsidiary Shinken-AD Co., Ltd., which produces university prospectuses and other products, posted highersales.
Despite expenses related to course material revisions in Shinkenzemi Junior High School Courses and upfront investmentsto start up new businesses in China and South Korea, the Education Group recorded a rise of 3.0% in operating income to¥30,612 million. This mainly reflected higher earnings from increased sales in Shinkenzemi correspondence courses.
[ 58 ] Annual Report 2007
Breakdown of Net Sales for Berlitz International, Inc.
Thousands ofU.S. Dollars
Years ended December 31 2006 2005
Net Sales From External Customers:Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $116,478 $107,979Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160,861 144,440Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119,568 118,528
Total Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396,907 370,947ELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63,648 48,476
Total Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460,555 419,423Worldwide Headquarters and Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,368 4,066
Total External Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464,923 423,489
Inter-company Net SalesAmericas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789 –Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 33Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 5Region Elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3) –
Total Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911 38ELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . – –
Total Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 911 38Worldwide Headquarters and Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (911) (38)
Total Inter-Segment Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . – –
Total Consolidated Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $464,923 $423,489
(5) AVIVA BusinessSales decline due to closure or integration of unprofitable PC schools, but loss narrows due to benefits of ongoingmanagement reforms and related reductions in fixed costsThe AVIVA Business posted net sales of ¥10,326 million in fiscal 2006, a drop of 25.8% year on year. AVIVA Co., Ltd.,which operates PC schools, posted higher sales per school, but sales fell overall due to management reforms implementedfrom the previous fiscal year that led to the integration or closure of schools.
Thanks to radical management reforms, AVIVA was profitable before the amortization of goodwill for the secondstraight year. The operating loss was ¥1,183 million, which was less than the operating loss of ¥1,564 million recorded in theprevious fiscal year and reflected reduced fixed expenses.
01 02 03 04 05 060
150
300
450
600
542
483 494518
535 529
[ As of December 31 ]
BERLITZ LANGUAGE CENTERS ANDFRANCHISES
01 02 03 04 05 060
2,000
4,000
6,000
8,000
6,8736,564
6,147 6,221 6,3266,519
[ Years ended December 31 ]
NUMBER OF BERLITZ LESSONS
[Thousands of lessons]
Annual Report 2007 [ 59 ]
(6) OthersSales to customers outside the Group decline at Telemarketing Japan due to increased emphasis on profitabilityThis segment reported a decrease in net sales of 3.0% to ¥20,769 million. This was attributable to efforts by subsidiaryTelemarketing Japan, Inc. to focus on more profitable operations, which led to a drop in sales to customers outside theBenesse Group. Operating income fell 68.1% year on year to ¥430 million due to the decline in sales and costs associatedwith investments in new businesses.
4. FINANCIAL POSITION AND LIQUIDITY(1) Assets, Liabilities and Shareholders’ Equity/Total EquityRetained earnings increase due to strong operating resultsTotal assets as of March 31, 2007 were ¥349,099 million, an increase of ¥18,869 million, or 5.7%, compared to the end ofthe previous fiscal year.
Total current assets increased ¥22,682 million, or 15.0%, to ¥173,567 million. This mainly reflected an increase in tradereceivables—other due to a rise in credit card settlements at Benesse Corporation, as well as an increase in funds undermanagement related to trust products and higher cash and time deposits.
Net property and equipment increased ¥664 million, or 0.9%, to ¥71,811 million. This was mainly attributable to theacquisition of Ochanomizu Seminar.
Investments and other assets decreased ¥4,478 million, or 4.1%, to ¥103,721 million. The main reason for this drop wasa decline in the balance of euroyen bonds.
Total liabilities increased ¥8,178 million, or 5.7%, to ¥151,797 million.Current liabilities rose ¥9,419 million, or 7.8%, to ¥130,525 million. This increase was mainly due to an increase in
income taxes payable and a rise in accrued liabilities related to higher wages and salaries as the workforce expanded. Long-term liabilities decreased ¥1,241 million, or 5.5%, to ¥21,272 million, mainly reflecting the repayment of long-term debtbefore maturity.
As of March 31, 2007, total equity was ¥197,302 million, an increase of ¥10,691 million, or 5.7%, compared to the endof the previous fiscal year. This was mainly due to higher retained earnings on the back of strong operating results. Totalequity per share was ¥1,918, a year-on-year increase of ¥100.
Financial Position
Millions of Yen
As of March 31 2007 2006 2005 2004 2003 2002
Total Assets . . . . . . . . . . . . . . . . . . . ¥ 349,099 ¥ 330,230 ¥ 307,668 ¥ 292,100 ¥ 275,516 ¥ 291,393Current Assets . . . . . . . . . . . . . . . 173,567 150,885 158,151 147,705 121,926 113,552Property and Equipment . . . . . . . 71,811 71,147 69,800 69,394 71,429 78,696Investments and Other Assets . . . . 103,721 108,198 79,717 75,001 82,161 99,145
Current Liabilities . . . . . . . . . . . . . . 130,525 121,106 111,941 102,158 86,192 93,313Long-term Liabilities . . . . . . . . . . . . 21,272 22,513 20,790 18,616 19,323 25,324Shareholders’ Equity/Total Equity . . 197,302 186,292 174,711 170,781 169,428 171,826Equity Ratio (%) . . . . . . . . . . . . . . . 56.4 56.4 56.8 58.5 61.5 59.0Shareholders’ Equity/Total Equityper Share of CommonStock (Yen) . . . . . . . . . . . . . . . . . 1,918 1,818 1,701 1,641 1,612 1,616
Note: The computation of Shareholders’ Equity/Total Equity per Share of Common Stock is based on the weighted average number of shares ofcommon stock outstanding during each year.
(2) Cash FlowsNet cash at the fiscal year-end was ¥6,949 million higher, reflecting an increase in income before income taxes and thenet effect of acquisitions and disposals of current assets and investment securitiesCash and cash equivalents at the end of the fiscal year stood at ¥73,366 million, an increase of ¥6,949 million, or 10.5%,compared to the previous fiscal year-end. Although investing activities and financing activities used cash of ¥11,223 million and¥10,629 million, respectively, these outflows were outweighed by cash provided by operating activities of ¥28,240 million.
[ 60 ] Annual Report 2007
Cash Flows
Millions of Yen
Years ended March 31 2007 2006 2005 2004 2003 2002
Net Cash Providedby Operating Activities . . . . . . . . . ¥ 28,240 ¥ 17,448 ¥ 28,427 ¥ 27,935 ¥ 17,505 ¥ 8,286
Net Cash (Used in) Providedby Investing Activities . . . . . . . . . . (11,223) (31,473) (22,523) (9,661) 16,778 (11,701)
Net Cash Usedin Financing Activities . . . . . . . . . . (10,629) (9,610) (10,733) (6,044) (13,530) (11,209)
Foreign Currency TranslationAdjustments on Cash andCash Equivalents . . . . . . . . . . . . . . 561 575 159 (617) (470) 727
Net Increase (Decrease)in Cash and Cash Equivalents . . . . . 6,949 (23,060) (4,670) 11,613 20,283 (13,897)
(3) Share Buyback ProgramBenesse plans to continue its share buyback program going forwardBenesse has an ongoing share buyback program aimed at improving capital efficiency and shareholder value. Although noshares were repurchased in fiscal 2006, in fiscal 2005, the Company repurchased 400,000 shares of Benesse common stockfor ¥1,457 million, representing an average price per share of ¥3,645. For fiscal 2004, these figures were: 1,317,300 shares,¥4,350 million, and ¥3,302. In fiscal 2003: 963,300 shares, ¥2,059 million, and ¥2,137. In fiscal 2002: 1,360,000 shares,¥2,586 million, and ¥1,901. Treasury stock at May 31, 2007 totaled 3,639,749 shares, representing 3.4% of all issued Benesseshares. Benesse plans to continue flexibly implementing its share buyback program, taking into account factors such as stockprice trends and capital efficiency.
(4) Capital Expenditures, Depreciation and AmortizationDrop in capital expenditures due to absence of AVIVA goodwill acquisition in previous fiscal yearCapital expenditures for fiscal 2006 totaled ¥11,802 million, a drop of ¥8,702 million, or 42.4%, compared to the previousfiscal year. The main reason for this decline was the absence of the acquisition of goodwill in fiscal 2005 related to the transferof operations from AVIVA Japan Corporation and the start of this business by consolidated subsidiary AVIVA Co., Ltd.
Depreciation and amortization totaled ¥9,929 million, an increase of ¥154 million, or 1.6%, year on year.
5. ISSUES AND POLICIES(1) Issues Facing the CompanySeek new opportunities in existing businesses and create new businessesIn fiscal 2004, the Benesse Corporation Group initiated a three-year Medium-Term Management Plan. As part of this plan,we strengthened our product lineup in mainstay Shinkenzemi correspondence courses through such measures as introducinglearning materials tailored to different academic abilities and optional products. We also promoted a media-mix marketingstrategy. As a result, we achieved the plan’s final-year operating income target of ¥26.0 billion two years early and achieveda turnaround in operating performance. Meanwhile, in April 2007, total enrollment in Shinkenzemi correspondence coursesstood at 3.91 million, a drop of 140,000 compared to April in the previous year and representing the first decline inenrollment for four fiscal periods. Going forward, it is vital that we seek further opportunities in existing businesses byincreasing added value in Shinkenzemi and other products, and create new businesses by optimally using Group-wide man-agement resources.
In this context, we implemented a number of organizational reforms on April 1, 2007. These reforms have threemain objectives.
Cash provided by operating activities increased 61.8% year on year to ¥28,240 million. Despite income taxes—paid of¥11,749 million, cash was mainly provided by income before income taxes and minority interests of ¥32,339 million anddepreciation and amortization, which is a non-cash expense, of ¥9,929 million.
Cash used in investing activities declined 64.3% to ¥11,223 million. The main uses of cash were ¥8,540 million forpurchases of investment securities and ¥5,520 million for purchases of property and equipment.
Cash used in financing activities increased 10.6% to ¥10,629 million. This mainly reflected ¥8,202 million in dividendspaid and ¥3,863 million for the repayment of long-term debt.
Annual Report 2007 [ 61 ]
Education business
Firstly, we will reinforce marketing capabilities. Here we have combined marketing functions that were previously dispersedamong different education-related businesses into a single organization. This will allow us to conduct integrated company-wide marketing activities that transcend student age groups and product lines. By also optimally allocating budgets andresources from a company-wide perspective, we will raise the efficiency of marketing activities. In addition, we will use thenew organization to drive overall marketing reform. This will include increasingly shifting to a comprehensive marketingapproach that combines direct mail, mass media, the internet, local events and other means, developing proposal-basedmarketing for specific potential customer segments, and creating more contact points with customers through different media.
Secondly, we will enhance our proposal capabilities and strengthen the product and service offering. This will be achievedthrough the integration of the mainstay Shinkenzemi correspondence course business and the School & Teacher SupportCompany. This will bring together the Benesse Group’s content, expertise, media and information in a wide range of fieldsunder one organization. Specifically, it will fuse the ability of the Shinkenzemi correspondence course business to developlearning materials and content tailored to individual needs and the School & Teacher Support Company’s strengths instudent ability assessment. These combined resources will be channeled into seeking new opportunities in existing businessesand developing and launching new products and services.
Thirdly, we will offer more digital content. As ICT rapidly advances and becomes more widespread, we see increasingopportunities to extend the operational reach of our education business. Going forward, we will plan and produce moredigital educational content, centered on e-learning, as well as use the optimum media, whether it be the internet, mobilephones, TV, mobile terminals or other means, without confining ourselves to conventional print media, to supply newproducts and services.
In terms of other new initiatives, we will work to grow businesses that target new customer segments to supplement ourtraditional membership-based correspondence course businesses. This will mean offering services that use physical sites andother approaches, supplying open-market products, and taking other steps. In fiscal 2006, we expanded our network of BenesseEnglish Classrooms for Children and offered more Brothers Grimm Classes, which are designed to encourage reading, and otherproducts. We also launched Benesse Science Classes for elementary school students and acquired Ochanomizu Seminar, anoperator of prep schools for senior high school students. Looking ahead, we plan to take this approach further to generate newgrowth by supplying new products and services that go beyond existing customer segments and learning styles. Specific initia-tives will include Creative Expression Classes to help elementary school students acquire the skills to express themselves and thinkmore logically, and learning software for the Nintendo DS handheld game console.
Non-education business
In non-education business fields, we will work to drive continued expansion and generate earnings by seeking new oppor-tunities in existing businesses. In the Lifetime Value (LTV) Company business field, we have two main objectives: strengthenour existing lineup of products and services that enhance value for customers over their entire lifetimes, centered on womenand families, and develop services aimed at new customer segments. In the nursing care business field, amid steps by localgovernments to impose quantitative controls to limit the number of homes in their administrative areas, we will work todevelop trusted brands that offer an even higher level of service quality, and seek stable business growth centered on theTokyo metropolitan area—where demand is high—by emphasizing profitability. Moreover, we have begun work on a newfee-based nursing home business model that differs from existing facilities specified by the Long-term Care Insurance Sys-tem. In the language education field, specifically U.S. subsidiary Berlitz International, we aim to maintain high qualitystandards with lessons that match customer needs and the use of proprietary Berlitz learning materials. Supported by a solidoperating base, the company will enhance sales activities targeting corporate customers, as well as overall marketing capabili-ties at each of its schools. New products and services will also be launched to boost earnings. Meanwhile, AVIVA will aimto increase earnings by developing new products and reinforcing marketing capabilities, as well as by enhancing cooperationwith the Benesse Group and other companies.
Capital policyFinally, capital structure policy is a vital issue for the Benesse Group. Benesse has clearly stated a goal of achieving a dividendpayout ratio of at least 35%. For fiscal 2006, Benesse raised the dividend by ¥10 to ¥85 per share, the fourth consecutive yearof increases, and achieving a dividend payout ratio (consolidated) of 47.8%. In fiscal 2007, the Company plans to raise thedividend by a further ¥5 to ¥90 per share, for a projected payout ratio of 50.5%. Benesse also aims to continue implementingits share buyback program as needed. As of March 31, 2007, Benesse had repurchased a cumulative total of 4,041 thousandshares, at a cost of ¥10,452 million and representing 3.8% of all issued and outstanding shares. Meanwhile, the Companyplans to actively use cash reserves in the region of ¥20~30 billion to invest in R&D and M&A deals to support medium- andlong-term business growth. With M&As in particular, the objective is to actively target companies in areas that reinforceBenesse’s existing strengths, especially in the education business field.
[ 62 ] Annual Report 2007
(2) Outlook for the Fiscal Year Ending March 31, 2008Benesse projecting its fifth consecutive year of higher sales and a slight increase in profits due to lower marketing costsand other factorsThe Company is projecting an increase in consolidated net sales of 3.1% to ¥365,500 million. This reflects expected steadybusiness expansion, particularly in the Senior Company’s nursing home business and at Berlitz International in the LanguageCompany, as well as growth in Telemarketing Japan’s call center operations.
Despite a decline in earnings related to a drop in enrollment in the Shinkenzemi correspondence course business in April2007, Benesse is forecasting an increase in operating income of 0.6% to ¥31,500 million, mainly thanks to lower costs due tomore efficient marketing initiatives, improved profitability in businesses in East Asia, and a smaller loss in the AVIVA Business.Benesse is projecting a drop in ordinary income of 2.3% to ¥32,500 million due to the absence of income from leveraged leaseassets booked in fiscal 2006 and other factors. Net income is forecast to increase 0.3% to ¥18,300 million, mainly reflecting theabsence of valuation loss on investment securities and loss on impairment of long-lived assets booked in fiscal 2006.
(3) Dividend PolicyBenesse’s fundamental policy is to pay a stable and sustainable dividend to its shareholders, and is targeting a dividend payoutratio of at least 35% in the near term. In accordance with this policy, the Company paid an annual dividend of ¥85 percommon share applicable to the fiscal year under review, consisting of an interim dividend of ¥40 and a year-end dividendof ¥45 per common share. Accordingly, the Company’s annual dividend for fiscal 2006 is ¥10 higher than the previous fiscalyear and represents a consolidated dividend payout ratio of 47.8%. For the next fiscal year, ending March 31, 2008, Benesseplans to pay an annual dividend of ¥90 per common share, comprising an interim dividend and a year-end dividend of ¥45each, based on the aforementioned policy.
Benesse plans to effectively use retained earnings to boost future profits that it can return to shareholders by promotingnew businesses, upgrading products and services in existing businesses and developing new products.
Note: The above forecasts, plans and other forward-looking statements are based on information available to management as of June 24, 2007and contain potential risks and uncertainties. As such, forward-looking statements may differ to actual performance due to changes inthe economic environment and other unforeseen circumstances.
6. RISK FACTORS(1) Declining Birthrate (Effect on core business)The Benesse Group’s home study correspondence courses, its core business, have a membership ranging from infants tosenior high school students. As of April 2007, the number of members totaled 3.91 million. The Benesse Group aims toachieve further business growth by expanding its presence in peripheral businesses to satisfy increasingly individual anddiverse customer needs in the education market. Nevertheless, if Japan’s declining birthrate falls at a far greater pace thanprojected there may be a dramatic contraction in the overall size of the education market, and this could have an impact onthe Benesse Group’s results and financial position.
(2) Acquisition and Management of Personal InformationThe Benesse Group’s core business involves the provision of products and services to individual customers centered oncorrespondence courses such as Shinkenzemi and Kodomo Challenge. Customers are required to register personal information,such as their name, gender, birth date, address, telephone number, and name of guardian. This personal information isprocessed and stored in the Benesse Group’s database.(i) Acquisition of personal informationIn October 2005, Benesse ceased using the basic resident register access system and increased the direct acquisition ofpersonal information based on the consent of individuals. In tandem with this move, we reviewed our marketing strategyand worked to diversify our marketing methods. For example, in addition to using the existing direct mail method, weactively used TV commercials and the internet, further strengthened telemarketing, and promoted marketing activitiestailored to the specific characteristics of different regions. However, as the review of our marketing strategy is currently inprogress, this may have an impact on total enrollment in Shinkenzemi courses.(ii) Management of personal informationThe Benesse Group received Privacy Mark certification in 2006. The Group also formulated internal rules and offeredregular internal training on privacy protection, in parallel with actions to strengthen the security of its information systems,and takes sufficient care in managing its database and privacy protection. However, the Benesse Group’s results and financialposition could be affected by claims for damages, the loss of public trust and other factors that may result from the leak ofpersonal information due to unpredictable events such as unauthorized external access and other criminal acts.
Annual Report 2007 [ 63 ]
(3) Regulations (Education system and nursing care insurance)(i) Education systemIn the education field, the launch of new curriculums for elementary and junior high schools from fiscal 2002 led to risingconcerns among parents about the academic abilities of their children. In response, regulations that had been designed toreduce course content by 30% were reviewed in December 2003. The result of this review was the decision to restore partsof the reduced curriculum to textbooks as “developmental coursework” in elementary schools from fiscal 2005, and injunior high schools from fiscal 2006. In fiscal 2007, the next school curriculums are slated to be publicly announced, andmeasures to improve the reading ability of Japanese children, which is regarded as weak, are also expected to be included.Recent initiatives have included nationwide tests implemented by the Ministry of Education, Culture, Sports, Science andTechnology, and the establishment of the Education Rebuilding Council by the government. As such, there is an ongoingmovement by the Japanese government to review educational content and the educational system. As part of this trend, astronger emphasis is being placed on distinctive styles of instruction and evaluation in individual regions and schools in orderto improve academic abilities. Amid these significant changes, the education needs of children and their parents are rapidlybecoming more individual and diverse. As a result, Benesse is providing new products and services that are carefully tailoredto these fragmenting needs. Nevertheless, the Benesse Group’s results and financial position may be affected by a decline inthe appeal of its core products and services and a decline in sales, given the high share of total sales accounted for by theShinkenzemi business, if its response is insufficient to cater for the rapid pace of change in the education environment and incustomer needs.(ii) Nursing careIn April 2006, the nursing care insurance system was radically revised for the first time since the enforcement of the Long-term Care Insurance Law in April 2000. Simultaneously, the results of a regular three-year review of nursing care benefitswere implemented. Despite stringent budget cutbacks overall by the government, the reduction in nursing care benefitsapplicable to nursing care provided by specified nursing homes, Benesse’s main business domain, were relatively small.
However, radical revision of the system included the introduction of a quantitative regulatory mechanism to control asurge in the number of specified facilities. As a result, the establishment of new facilities may be restricted at the discretion oflocal governments. In an environment where establishing specified facilities may be restricted overall, the Company aims tomaintain its relative dominance in terms of service quality and financial position and sustain the speed of business expansionas far as possible.
Other changes to nursing care in Japan are also anticipated with the next review of the nursing care insurance systemscheduled for fiscal 2009 and the elimination of all beds for long-term care in hospitals in fiscal 2011, which is driving a shiftfrom specified facilities to other forms of residential nursing care. Although Benesse has built a nursing care business modelwith a low degree of dependence on income from nursing care insurance, the Group’s results and financial position could beaffected by the need to review the nature of products and services, fee structures, and so on, due to revisions in regulationsrelated to the provision of nursing care services, standard reimbursement rates applicable to various nursing care services,payment limits commensurate with care requirements, and other factors.
(4) Accounting for Asset ImpairmentThe Benesse Group’s results and financial position may be affected by the necessity to record additional impairment losses onlandholdings and buildings in the event of a sharp decline in Group profitability in the future.
Furthermore, goodwill and other intangible assets of U.S. subsidiary Berlitz International are tested for impairment everyfiscal term in accordance with the Statement of Financial Accounting Standards No. 142, “Goodwill and Other IntangibleAssets.” On this basis, with regard to intangible fixed assets for which it is not possible to determine goodwill or useful life,the Company applies an asset-impairment test once a year without amortization and at the time when an event indicatingthe possibility of impairment occurs. As a result of these asset-impairment tests, if it is determined that an impairment lossshould be recognized on intangible fixed assets for which it is impossible to determine goodwill and useful life, the BenesseGroup’s results and financial position could be affected.
(5) Overseas BusinessBenesse operates a business providing preschool education services through its Taipei Office in Taiwan. In March 2006, theCompany started a business at its subsidiary in South Korea, and launched a jointly operated business with a local partner inChina the following June. In addition, Benesse oversees the manufacturing of education equipment and toys under theShinkenzemi and Kodomo Challenge brands through its consolidated subsidiary in Hong Kong. Consolidated subsidiary BerlitzInternational, Inc. also operates in excess of 500 schools in more than 60 countries and regions worldwide. Natural disasters,cultural and religious tension, political and economic instability, or the new establishment or amendment of laws or regula-tions in any of these countries and regions could have an adverse impact on the Benesse Group’s business.
[ 64 ] Annual Report 2007
Thousands ofU.S. Dollars
Millions of Yen (Note 1)
ASSETS 2007 2006 2005 2007
CURRENT ASSETS:
Cash and time deposits (Note 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 40,294 ¥ 35,844 ¥ 46,613 $ 341,475
Marketable securities (Note 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44,367 43,466 54,368 375,992
Trade receivables:Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23,899 22,684 21,633 202,534
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27,805 17,002 11,302 235,635
Due from affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 11 4 59
Allowance for doubtful receivables . . . . . . . . . . . . . . . . . . . . . . . . . . (1,946) (1,773) (1,565) (16,492)
Inventories (Note 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15,552 15,146 13,053 131,797
Deferred tax assets (Note 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5,137 4,802 2,770 43,534
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18,452 13,703 9,973 156,372
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173,567 150,885 158,151 1,470,906
PROPERTY AND EQUIPMENT:
Land (Notes 6 and 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34,710 34,291 33,674 294,153
Buildings and leasehold improvements (Notes 6 and 9) . . . . . . . . . . . . . 67,471 63,431 61,803 571,788
Equipment, fixtures and other (Note 13) . . . . . . . . . . . . . . . . . . . . . . . 18,459 18,509 16,814 156,432
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120,640 116,231 112,291 1,022,373
Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (48,829) (45,084) (42,491) (413,805)
Net property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71,811 71,147 69,800 608,568
INVESTMENTS AND OTHER ASSETS:Investment securities (Note 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28,063 34,773 18,165 237,822
Investments in unconsolidated subsidiaries and affiliates . . . . . . . . . . . . . 506 437 405 4,288
Goodwill and other intangible assets (Notes 6 and 8) . . . . . . . . . . . . . . . 53,767 53,505 42,850 455,653
Prepaid pension expenses (Note 10) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,012 3,684 3,543 34,000
Deferred tax assets (Note 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,236 527 2,187 10,475
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,137 15,272 12,567 136,754
Total investments and other assets . . . . . . . . . . . . . . . . . . . . . . . . . 103,721 108,198 79,717 878,992
TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 349,099 ¥ 330,230 ¥ 307,668 $2,958,466
See notes to consolidated financial statements.
CONSOLIDATED BALANCE SHEETSBenesse Corporation and Consolidated SubsidiariesMarch 31, 2007, 2006 and 2005
Annual Report 2007 [ 65 ]
Thousands ofU.S. Dollars
Millions of Yen (Note 1)
LIABILITIES AND EQUITY 2007 2006 2005 2007
CURRENT LIABILITIES:
Short-term bank loans (Note 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 796 ¥ 509 ¥ 1,100 $ 6,746
Current portion of long-term debt (Note 9) . . . . . . . . . . . . . . . . . . . . . 607 1,266 1,242 5,144
Trade payables:Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33,137 30,478 30,015 280,822
Due to affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575 539 559 4,873
Advances received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71,098 69,216 59,040 602,525
Income taxes payable (Note 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,232 5,779 8,438 78,237
Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15,080 13,319 11,547 127,797
Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130,525 121,106 111,941 1,106,144
LONG-TERM LIABILITIES:
Long-term debt, less current portion (Note 9) . . . . . . . . . . . . . . . . . . . . 740 2,964 3,593 6,271
Liability for retirement benefits (Note 10) . . . . . . . . . . . . . . . . . . . . . . . 3,839 3,711 3,593 32,534
Deferred tax liabilities (Note 17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554 574 318 4,695
Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,139 15,264 13,286 136,771
Total long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21,272 22,513 20,790 180,271
MINORITY INTERESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 226
COMMITMENT AND CONTINGENT LIABILITIES (Notes 7 and 16)
EQUITY (Notes 11, 16, 18 and 20):
Common stock—authorized, 405,282,040 shares in 2007, 2006and 2005; issued, 106,353,453 shares in 2007, 2006 and 2005 . . . . . . . 13,600 13,600 13,600 115,254
Capital surplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29,358 29,358 29,359 248,797
Stock acquisition rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 703
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164,005 154,155 145,535 1,389,873
Unrealized gain on available-for-sale securities . . . . . . . . . . . . . . . . . . . 786 879 618 6,661
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . (1,352) (1,714) (5,375) (11,458)
Treasury stock—at cost—3,644,909 shares in 2007, 3,857,438 sharesin 2006 and 3,653,578 shares in 2005 . . . . . . . . . . . . . . . . . . . . . . . . . (9,439) (9,986) (9,026) (79,992)
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197,041 186,292 174,711 1,669,838
Minority interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 2,213
Total equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197,302 186,292 174,711 1,672,051
TOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 349,099 ¥ 330,230 ¥ 307,668 $2,958,466
[ 66 ] Annual Report 2007
CONSOLIDATED STATEMENTS OF INCOMEBenesse Corporation and Consolidated SubsidiariesYears Ended March 31, 2007, 2006 and 2005
Thousands ofU.S. Dollars
Millions of Yen (Note 1)
2007 2006 2005 2007
NET SALES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 354,596 ¥ 333,767 ¥ 291,403 $3,005,051
COST OF SALES (Notes 7, 10 and 15) . . . . . . . . . . . . . . . . . . . . . . . . . 175,219 165,347 139,672 1,484,907
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179,377 168,420 151,731 1,520,144
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES(Notes 7, 10, 14 and 15) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148,060 140,008 125,553 1,254,746
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31,317 28,412 26,178 265,398
OTHER INCOME (EXPENSES):Dividend income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 59 43 593
Interest income—net (Note 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 197 41 3,610
Gain on investments—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,274 479 870 10,797
Equity in net earnings of unconsolidated subsidiaries and affiliates . . . . . 78 67 42 661
Loss on impairment of long-lived assets (Note 6) . . . . . . . . . . . . . . . . . . (246) (223) (334) (2,085)
Government grant for rehire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900Loss on restructuring of business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (202) (1,705) (678) (1,712)
Other—net (Note 13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (378) (440) (363) (3,203)
INCOME BEFORE INCOME TAXES AND MINORITY INTERESTS 32,339 27,746 25,799 274,059
INCOME TAXES (Note 17):Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14,830 11,697 12,335 125,678
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (927) (60) (896) (7,856)
Total income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,903 11,637 11,439 117,822
MINORITY INTERESTS IN NET INCOME . . . . . . . . . . . . . . . . . . . . 192 70 63 1,627
NET INCOME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 18,244 ¥ 16,039 ¥ 14,297 $ 154,610
Yen U.S. Dollars
2007 2006 2005 2007
PER SHARE OF COMMON STOCK (Notes 2.t, 19 and 20):Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 177.86 ¥ 156.45 ¥ 138.05 $ 1.51
Diluted net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177.23 155.92 137.66 1.50
Cash dividends applicable to the year . . . . . . . . . . . . . . . . . . . . . . . . . . 85.00 75.00 60.00 0.72
See notes to consolidated financial statements.
Annual Report 2007 [ 67 ]
Thousands Millions of Yen
Outstanding Unrealized ForeignNumber of Stock Gain on CurrencyShares of Common Capital Acquisition Retained Available-for-sale Translation Treasury Minority Total
Common Stock Stock Surplus Rights Earnings Securities Adjustments Stock Total Interests Equity
BALANCE, APRIL 1, 2004 . . 104,022 ¥ 13,600 ¥ 29,358 ¥ 136,608 ¥ 490 ¥ (4,615) ¥ (4,660) ¥ 170,781 ¥ 170,781Net income . . . . . . . . . . . . . 14,297 14,297 14,297Cash dividends, ¥50.5 per share (5,253) (5,253) (5,253)Bonuses to directors andcorporate auditors . . . . . . . . (124) (124) (124)
Unrealized pensionliabilities of foreignconsolidated subsidiaries . . . . 7 7 7
Gain on sales of treasury stock 1 1 1 2 2Purchases of treasury stock . . . (1,323) (4,367) (4,367) (4,367)Net change in the year . . . . . 128 (760) (632) (632)
BALANCE, MARCH 31, 2005 102,700 13,600 29,359 145,535 618 (5,375) (9,026) 174,711 174,711Net income . . . . . . . . . . . . . 16,039 16,039 16,039Cash dividends, ¥70 per share (7,179) (7,179) (7,179)Unrealized pension liabilitiesof foreign consolidatedsubsidiaries . . . . . . . . . . . . . (161) (161) (161)
Gain on sales of treasury stock 1 1 1 2 2Disposal of treasury stock dueto exercise of stock options . 198 (2) (79) 506 425 425
Purchases of treasury stock . . . (403) (1,467) (1,467) (1,467)Net change in the year . . . . . 261 3,661 3,922 3,922
BALANCE, MARCH 31, 2006 102,496 13,600 29,358 154,155 879 (1,714) (9,986) 186,292 186,292Reclassified balance as ofMarch 31, 2006 (Note 2.l) . . ¥ 319 319
Net income . . . . . . . . . . . . . 18,244 18,244 18,244Cash dividends, ¥80 per share (8,202) (8,202) (8,202)Purchases of treasury stock . . . (1) (8) (8) (8)Gain on sales of treasury stock 1 1 1 1Disposal of treasury stock dueto exercise of stock options . 213 (84) 554 470 470
Pension liability adjustmentsin the foreign consolidatedsubsidiary . . . . . . . . . . . . . . (108) (108) (108)
Net change in the year . . . . . ¥ 83 (93) 362 352 (58) 294
BALANCE, MARCH 31, 2007 102,709 ¥ 13,600 ¥ 29,358 ¥ 83 ¥ 164,005 ¥ 786 ¥ (1,352) ¥ (9,439) ¥ 197,041 ¥ 261 ¥ 197,302
Thousands of U.S. Dollars (Note 1)
Unrealized ForeignStock Gain on Currency
Common Capital Acquisition Retained Available-for-sale Translation Treasury Minority TotalStock Surplus Rights Earnings Securities Adjustments Stock Total Interests Equity
BALANCE, APRIL 1, 2006 . . $115,254 $248,797 $1,306,398 $7,449 $(14,525) $(84,627) $ 1,578,746 $1,578,746Reclassified balance as ofMarch 31, 2006 (Note 2.l) . . $2,704 2,704
Net income . . . . . . . . . . . . . 154,610 154,610 154,610Cash dividends, $0.68 per share (69,508) (69,508) (69,508)Purchases of treasury stock . . . (68) (68) (68)Gain on sales of treasury stock 8 8 8Disposal of treasury stock dueto exercise of stock options . (712) 4,695 3,983 3,983
Pension liability adjustmentsin the foreign consolidatedsubsidiary . . . . . . . . . . . . . . (915) (915) (915)
Net change in the year . . . . . $703 (788) 3,067 2,982 (491) 2,491
BALANCE, MARCH 31, 2007 $115,254 $248,797 $703 $1,389,873 $6,661 $(11,458) $(79,992) $1,669,838 $2,213 $1,672,051
See notes to consolidated financial statements.
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITYBenesse Corporation and Consolidated SubsidiariesYears Ended March 31, 2007, 2006 and 2005
[ 68 ] Annual Report 2007
CONSOLIDATED STATEMENTS OF CASH FLOWSBenesse Corporation and Consolidated SubsidiariesYears Ended March 31, 2007, 2006 and 2005
Thousands ofU.S. Dollars
Millions of Yen (Note 1)
2007 2006 2005 2007
OPERATING ACTIVITIES:Income before income taxes and minority interests . . . . . . . . . . . . . . . . ¥ 32,339 ¥ 27,746 ¥ 25,799 $ 274,059
Adjustments for:Income taxes—paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (11,749) (14,896) (9,740) (99,568)Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,929 9,775 7,511 84,144Loss on impairment of long-lived assets . . . . . . . . . . . . . . . . . . . . . . . 246 223 334 2,085Loss on restructuring of business . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 1,705 678 1,712Increase in allowance for doubtful receivables,liability for retirement benefits and other reserves . . . . . . . . . . . . . . 1,134 502 999 9,610
Other non-cash expenses—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,484) (1,632) (578) (12,576)Changes in assets and liabilities, net of effects from newlyconsolidated subsidiaries:Increase in trade accounts receivable . . . . . . . . . . . . . . . . . . . . . . . (1,000) (817) (2,624) (8,475)Increase in inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (485) (1,983) (868) (4,110)Increase in trade accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . 2,497 911 2,358 21,161Increase in advances received . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,352 805 2,287 11,458
Other—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (4,741) (4,891) 2,271 (40,178)
Total adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (4,099) (10,298) 2,628 (34,737)
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . 28,240 17,448 28,427 239,322
INVESTING ACTIVITIES:Increase in time deposits—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (7) (1,194) (594) (59)Purchases of marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20,706) (34,655) (23,457) (175,475)Proceeds from sales of marketable securities . . . . . . . . . . . . . . . . . . . . . 28,056 36,356 19,624 237,763Purchases of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . (5,520) (6,227) (6,687) (46,780)Proceeds from sales of property and equipment . . . . . . . . . . . . . . . . . . . 174 469 1,149 1,475Purchases of software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (5,680) (4,280) (3,299) (48,136)Purchases of investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8,540) (25,044) (10,783) (72,373)Proceeds from sales of investment securities . . . . . . . . . . . . . . . . . . . . . 3,660 6,651 5,557 31,017Acquisition of shares of a consolidated subsidiary . . . . . . . . . . . . . . . . . . (128) (515) (1,085)Cash increased due to acquisition of controlling interest in a company . . 106 898Proceeds from acquisition of business . . . . . . . . . . . . . . . . . . . . . . . . . . 432Proceeds from sale of investments of a consolidated subsidiary . . . . . . . . 25Cash decreased due to sale of controlling interest in a company . . . . . . . (14)Other—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2,638) (3,992) (3,518) (22,355)
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . (11,223) (31,473) (22,523) (95,110)
FINANCING ACTIVITIES:(Decrease) increase in short-term bank loans—net . . . . . . . . . . . . . . . . . (4) (781) 44 (34)Repayment of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3,863) (1,308) (1,514) (32,737)Dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8,202) (7,179) (5,253) (69,508)Proceeds from exercise of stock options . . . . . . . . . . . . . . . . . . . . . . . . 471 425 3,992Purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8) (1,467) (4,367) (68)Other—net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 977 700 357 8,279
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . (10,629) (9,610) (10,733) (90,076)
FOREIGN CURRENCY TRANSLATION ADJUSTMENTSON CASH AND CASH EQUIVALENTS . . . . . . . . . . . . . . . . . . . . . . 561 575 159 4,754
NET INCREASE (DECREASE) IN CASH ANDCASH EQUIVALENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,949 (23,060) (4,670) 58,890
CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR . . . . . . 66,417 89,477 94,147 562,856
CASH AND CASH EQUIVALENTS, END OF YEAR . . . . . . . . . . . . ¥ 73,366 ¥ 66,417 ¥ 89,477 $ 621,746
Annual Report 2007 [ 69 ]
Thousands ofU.S. Dollars
Millions of Yen (Note 1)
2007 2006 2005 2007
ADDITIONAL CASH FLOW INFORMATION:Acquisition of controlling interest in a company:
Current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 136 $ 1,153Long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 4,339Consolidation goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 3,212Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (520) (4,407)Long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (497) (4,212)Acquisition cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 85Cash and cash equivalents of newly consolidated subsidiary . . . . . . . . 116 983
Cash increased due to acquisition of controlling interest in a company ¥ 106 $ 898
Acquisition of a business:Current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,278Long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,644Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,555Consolidation goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (12,028)Long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (461)Cash and cash equivalents of consolidated subsidiary . . . . . . . . . . . . . 432
Proceeds from acquisition of business . . . . . . . . . . . . . . . . . . . . . . . . ¥ 432
Sale of controlling interest in a company:Current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 196Long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (215)Long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (47)Gain on sales of shares of the consolidated subsidiary . . . . . . . . . . . . . 56Transfer expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (10)Cash and cash equivalents of consolidated subsidiary . . . . . . . . . . . . . (4)
Cash decreased due to sale of controlling interest in a company . . . . . ¥ (14)
See notes to consolidated financial statements.
[ 70 ] Annual Report 2007
1. BASIS OFPRESENTINGCONSOLIDATEDFINANCIALSTATEMENTS
2. SUMMARY OFSIGNIFICANTACCOUNTINGPOLICIES
The accompanying consolidated financial statements of Benesse Corporation (the “Company”) have been prepared inaccordance with the provisions set forth in the Japanese Securities and Exchange Law and its related accounting regulations,and in conformity with accounting principles generally accepted in Japan, which are different in certain respects as toapplication and disclosure requirements of International Financial Reporting Standards. The foreign consolidated subsidiar-ies maintain and prepare their financial statements in accordance with accounting principles generally accepted in the UnitedStates of America, where such subsidiaries are established.
On December 27, 2005, the Accounting Standards Board of Japan (the “ASBJ”) published a new accounting standard forthe statement of changes in equity, which is effective for fiscal years ending on or after May 1, 2006. The consolidatedstatement of shareholders’ equity, which was previously voluntarily prepared in line with the international accountingpractices, is now required under generally accepted accounting principles in Japan and has been renamed “the consolidatedstatement of changes in equity” in the current fiscal year.
In preparing these consolidated financial statements, certain reclassifications and rearrangements have been made to theconsolidated financial statements issued domestically in order to present them in a form which is more familiar to readersoutside Japan. In addition, certain reclassifications have been made in the 2006 and 2005 financial statements to conform tothe classifications used in 2007.
The consolidated financial statements are stated in Japanese yen, the currency of the country in which the Company isincorporated and operates. The translations of Japanese yen amounts into U.S. dollar amounts are included solely for theconvenience of readers outside Japan and have been made at the rate of ¥118 to U.S.$1, the approximate rate of exchangeat March 31, 2007. Such translations should not be construed as representations that the Japanese yen amounts could beconverted into U.S. dollars at that or any other rate.
a. Consolidation—The consolidated financial statements include the accounts of the Company and its 30 (30 in 2006 and 29in 2005) significant subsidiaries (collectively, the “Companies”). Consolidation of the remaining unconsolidated subsidiarieswould not have a material effect on the accompanying consolidated financial statements in 2007, 2006 and 2005.
Under the control or influence concept, those companies in which the Company, directly or indirectly, is able to exercisecontrol over operations are fully consolidated, and those companies over which the Companies have the ability to exercisesignificant influence are accounted for by the equity method.
Investments in 2 affiliates and 1 unconsolidated subsidiary (2 affiliates and 1 unconsolidated subsidiary in 2006 and 2 affili-ates and 2 unconsolidated subsidiaries in 2005) are accounted for by the equity method.
All significant intercompany balances and transactions have been eliminated in consolidation. All material unrealizedprofits included in assets resulting from transactions within the Companies are eliminated.
b. Business Combination—In October 2003, the Business Accounting Council (the “BAC”) issued a Statement of Opinion,“Accounting for Business Combinations,” and on December 27, 2005, the ASBJ issued ASBJ Statement No. 7, “Account-ing Standard for Business Separations” and ASBJ Guidance No. 10, “Guidance for Accounting Standard for Business Com-binations and Business Separations.” These new accounting pronouncements are effective for fiscal years beginning on orafter April 1, 2006.
The accounting standard for business combinations allows companies to apply the pooling of interests method of account-ing only when certain specific criteria are met such that the business combination is essentially regarded as a uniting-of-interests.
For business combinations that do not meet the uniting-of-interests criteria, the business combination is considered to bean acquisition and the purchase method of accounting is required. This standard also prescribes the accounting for combi-nations of entities under common control and for joint ventures.
c. Cash Equivalents—Cash equivalents on the consolidated statements of cash flows are defined as low-risk, highly liquid,short-term (maturity within three months of acquisition date) investments that are readily convertible to cash.
d. Inventories—Inventories of the Company and its domestic consolidated subsidiaries are stated at cost, determined by theaverage method, except for work in process which is stated at cost based on a specific-identification basis.
Inventories of foreign consolidated subsidiaries are stated at the lower of average cost or market. Cost is determined usingthe weighted average cost method.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTSBenesse Corporation and Consolidated SubsidiariesYears Ended March 31, 2007, 2006 and 2005
Annual Report 2007 [ 71 ]
e. Marketable and Investment Securities—Marketable and investment securities are classified and accounted for, dependingon management’s intent, as follows: (1) trading securities, which are held for the purpose of earning capital gains in the nearterm are reported at fair value, and the related unrealized gains and losses are included in earnings, (2) held-to-maturity debtsecurities, which are expected to be held to maturity with the positive intent and ability to hold to maturity are reported atamortized cost and (3) available-for-sale securities, which are not classified as either of the aforementioned securities, arereported at fair value, with unrealized gains and losses, net of applicable taxes, reported in a separate component of equity.
Non-marketable available-for-sale securities are stated at cost determined by the moving-average method. For other thantemporary declines in fair value, investment securities are reduced to net realizable value by a charge to income.
f. Property and Equipment—Property and equipment are stated at cost. Depreciation of property and equipment of theCompany and its domestic consolidated subsidiaries is computed substantially by the declining-balance method at rates basedon the estimated useful lives of the assets, while the straight-line method is applied to buildings acquired after April 1, 1998of the Company and its domestic consolidated subsidiaries, and all property and equipment of foreign consolidated subsid-iaries. The ranges of useful lives in the Company and its domestic consolidated subsidiaries are principally from 2 to 50 yearsfor buildings.
g. Long-lived Assets—In August 2002, the BAC issued a Statement of Opinion, “Accounting for Impairment of FixedAssets,” and in October 2003 the ASBJ issued ASBJ Guidance No. 6, “Guidance for Accounting Standard for Impairmentof Fixed Assets.” These new pronouncements are effective for fiscal years beginning on or after April 1, 2005 with earlyadoption permitted for fiscal years ending on or after March 31, 2004.
The Company and its domestic consolidated subsidiaries adopted the new accounting standard for impairment of fixedassets as of April 1, 2004. Long-lived assets of the Company and its domestic consolidated subsidiaries are reviewed forimpairment whenever events or changes in circumstance indicate the carrying amount of an asset or asset group may not berecoverable. An impairment loss would be recognized if the carrying amount of an asset or asset group exceeds the sum ofthe undiscounted future cash flows expected to result from the continued use and eventual disposition of the asset or assetgroup. The impairment loss would be measured as the amount by which the carrying amount of the asset exceeds itsrecoverable amount, which is the higher of the discounted cash flows from the continued use and eventual disposition of theasset or the net selling price at disposition.
h. Goodwill and Other Intangible Assets—The differences between the cost and net equity in domestic consolidated subsid-iaries at acquisition (“Consolidation goodwill”) are amortized on a straight-line basis over 9 years and 20 years. Immaterialconsolidation goodwill which was incurred in the current period was charged to income.
Domestic consolidated subsidiaries’ goodwill are amortized on a straight-line basis over 5 years which was incurred underthe former Japanese Commercial Code (the “Code”).
Goodwill and other intangible assets associated with foreign consolidated subsidiaries are amortized on a straight-line basisprimarily over 40 years following the accounting practice in their respective countries. Effective January 1, 2002, BerlitzInternational, Inc. (“BI”) adopted an accounting standard for goodwill, Statement of Financial Accounting Standards (“SFAS”)No. 142, “Goodwill and Other Intangible Assets” in accordance with accounting principles generally accepted in theUnited States of America. Under SFAS No. 142, goodwill and other intangible assets that are determined to have anindefinite life will no longer be amortized, but rather will be tested for impairment on an annual basis and between annualtests if an event occurs or circumstances change that would more likely than not reduce the fair value below its carryingamount. See Note 8, details of goodwill and other intangible assets. Intangible assets that are determined not to have anindefinite life primarily consist of publishing rights. Publishing rights are amortized on a straight-line basis over 25 years.
i. Leases—All leases are accounted for as operating leases by the Company and its domestic consolidated subsidiaries. UnderJapanese accounting standards for leases, finance leases that deem to transfer ownership of the leased property to the lessee areto be capitalized, while other finance leases are permitted to be accounted for as operating lease transactions if certain “as ifcapitalized” information is disclosed in the notes to the lessee’s financial statements.
j. Retirement and Pension Plans—The Company and certain domestic consolidated subsidiaries have severance payment plansfor employees, directors, corporate auditors and company officers. The Company and certain domestic consolidated subsidiar-ies have a non-contributory unfunded retirement benefit plan and a contributory funded defined pension plan.
The Company and its domestic consolidated subsidiaries accounted for the liability for retirement benefits based on theprojected benefit obligations and plan assets at the balance sheet date.
Retirement benefits to directors, corporate auditors and company officers of the Company and its 6 domestic consoli-dated subsidiaries in 2007 (6 in 2006 and 7 in 2005) are calculated to state the liability for directors, corporate auditors andcompany officers at the amount that would be required if all directors, corporate auditors and company officers retired ateach balance sheet date.
Foreign consolidated subsidiaries have defined contribution plans.
[ 72 ] Annual Report 2007
k. Stock Options—On December 27, 2005, the ASBJ issued ASBJ Statement No. 8, “Accounting Standard for Stock Op-tions” and related guidance. The new standard and guidance are applicable to stock options newly granted on and after May1, 2006. This standard requires companies to recognize compensation expense for employee stock options based on the fairvalue at the date of grant and over the vesting period as consideration for receiving goods or services. The standard alsorequires companies to account for stock options granted to non-employees based on the fair value of either the stock optionor the goods or services received. In the balance sheet, the stock option is presented as a stock acquisition right as a separatecomponent of equity until exercised. The standard covers equity-settled, share-based payment transactions, but does notcover cash-settled, share-based payment transactions. In addition, the standard allows unlisted companies to measure optionsat their intrinsic value if they cannot reliably estimate fair value.
The Company applied the new accounting standard for stock options to those granted on and after May 1, 2006. Theeffect of adoption of this accounting standard for the year ended March 31, 2007 was to decrease income before incometaxes and minority interests by ¥83 million ($703 thousand).
l. Presentation of Equity—On December 9, 2005, the ASBJ published a new accounting standard for presentation of equity.Under this accounting standard, certain items which were previously presented as liabilities are now presented as compo-nents of equity. Such items include stock acquisition rights, minority interests, and any deferred gain or loss on derivativesaccounted for under hedge accounting. This standard is effective for fiscal years ending on or after May 1, 2006. Theconsolidated balance sheet as of March 31, 2007 is presented in line with this new accounting standard.
m. Research and Development Costs—Research and development costs are charged to income as incurred.
n. Foreign Currency Transactions—All short-term and long-term monetary receivables and payables denominated in foreigncurrencies are translated into Japanese yen at the exchange rates at the balance sheet date. The foreign exchange gains andlosses from translation are recognized in the consolidated statements of income to the extent that they are not hedged byforward exchange contracts.
o. Foreign Currency Financial Statements—The balance sheet accounts of the foreign consolidated subsidiaries are translatedinto Japanese yen at the current exchange rate as of the balance sheet date except for equity, which is translated at thehistorical rate. Differences arising from such translation are shown as “Foreign currency translation adjustments” in aseparate component of equity. Revenue and expense accounts of foreign consolidated subsidiaries are translated into yen atthe average exchange rate.
p. Derivative Financial Instruments—The Companies use derivative financial instruments to manage their exposures tofluctuations in foreign exchange. Foreign exchange forward contracts and currency swap agreements are utilized by theCompanies to reduce foreign currency exchange risks. The Companies do not enter into derivatives for trading or specu-lative purposes.
The Company marks the foreign exchange forward contracts to fair value, and the unrealized gains/losses are recognizedin the consolidated statements of income.
A foreign consolidated subsidiary marks currency swap agreements to fair value. When these agreements are effective ashedges, realized and unrealized gains and losses are excluded from its consolidated statements of income, and included, netof deferred taxes, in the foreign currency translation adjustments account on the balance sheets.
q. Bonuses to Directors—Prior to the fiscal year ended March 31, 2005, bonuses to directors were accounted for as areduction of retained earnings after approval of appropriation of retained earnings at the general shareholders meeting in thefollowing year. The ASBJ has issued ASBJ Practical Issues Task Force (“PITF”) No. 13, “Accounting treatment for bonusesto directors and corporate auditors,” which encourages companies to record bonuses to directors and corporate auditors onthe accrual basis with a related charge to income, and still permits the direct reduction of such bonuses from retained earningsafter approval of appropriation of retained earnings. The Company accrued bonuses to directors as of March 31, 2005 andcharged them to income for the year then ended.
The ASBJ replaced the above accounting pronouncement by issuing a new accounting standard for bonuses to directorsand corporate auditors on November 29, 2005. Under the new accounting standard, bonuses to directors and corporateauditors must be expensed and are no longer allowed to be directly charged to retained earnings. This accounting standardis effective for fiscal years ending on or after May 1, 2006. The companies must accrue bonuses to directors and corporateauditors at the year-end to which such bonuses are attributable.
Annual Report 2007 [ 73 ]
r. Income Taxes—The provision for income taxes is computed based on the pretax income included in the consolidatedstatements of income. The asset and liability approach is used to recognize deferred tax assets and liabilities for the expectedfuture tax consequences of temporary differences between the carrying amounts and the tax bases of assets and liabilities.Deferred taxes are measured by applying currently enacted tax laws to the temporary differences.
s. Appropriations of Retained Earnings—Appropriations of retained earnings at each year-end are reflected in the consoli-dated financial statements for the following year upon shareholders’ approval.
t. Per Share Information—Basic net income per share is computed by dividing net income available to common sharehold-ers by the weighted-average number of common shares outstanding for the period.
Diluted net income per share reflects the potential dilution that could occur if securities were exercised or converted intocommon stock.
Cash dividends per share presented in the accompanying consolidated statements of income are dividends applicable tothe respective years including dividends to be paid after the end of the year.
u. New Accounting PronouncementsMeasurement of Inventories—Under generally accepted accounting principles in Japan (“Japanese GAAP”), inventories arecurrently measured either by the cost method, or at the lower of cost or market. On July 5, 2006, the ASBJ issued ASBJStatement No. 9, “Accounting Standard for Measurement of Inventories,” which is effective for fiscal years beginning on orafter April 1, 2008 with early adoption permitted. This standard requires that inventories held for sale in the ordinary courseof business be measured at the lower of cost or net selling value, which is defined as the selling price less additional estimatedmanufacturing costs and estimated direct selling expenses. The replacement cost may be used in place of the net sellingvalue, if appropriate. The standard also requires that inventories held for trading purposes be measured at the market price.Lease Accounting—On March 30, 2007, the ASBJ issued ASBJ Statement No. 13, “Accounting Standard for Lease Trans-actions,” which revised the existing accounting standard for lease transactions issued on June 17, 1993.
Under the existing accounting standard, finance leases that deem to transfer ownership of the leased property to the lesseeare to be capitalized, however, other finance leases are permitted to be accounted for as operating lease transactions if certain“as if capitalized” information is disclosed in the note to the lessee’s financial statements.
The revised accounting standard requires that all finance lease transactions should be capitalized. The revised accountingstandard for lease transactions is effective for fiscal years beginning on or after April 1, 2008 with early adoption permitted forfiscal years beginning on or after April 1, 2007.Unification of Accounting Policies Applied to Foreign Subsidiaries for the Consolidated Financial Statements—Under Japa-nese GAAP, a company currently can use the financial statements of foreign subsidiaries which are prepared in accordancewith generally accepted accounting principles in their respective jurisdictions for its consolidation process unless they areclearly unreasonable. On May 17, 2006, the ASBJ issued ASBJ PITF No. 18, “Practical Solution on Unification of Ac-counting Policies Applied to Foreign Subsidiaries for the Consolidated Financial Statements.” The new task force pre-scribes: (1) the accounting policies and procedures applied to a parent company and its subsidiaries for similar transactionsand events under similar circumstances should in principle be unified for the preparation of the consolidated financialstatements, (2) financial statements prepared by foreign subsidiaries in accordance with either International Financial Re-porting Standards or the generally accepted accounting principles in the United States tentatively may be used for theconsolidation process, (3) however, the following items should be adjusted in the consolidation process so that net incomeis accounted for in accordance with Japanese GAAP unless they are not material:
(1) Amortization of goodwill(2) Actuarial gains and losses of defined benefit plans recognized outside profit or loss(3) Capitalization of intangible assets arising from development phases(4) Fair value measurement of investment properties, and the revaluation model for property, plant and equipment, and
intangible assets(5) Retrospective application when accounting policies are changed(6) Accounting for net income attributable to a minority interest
The new task force is effective for fiscal years beginning on or after April 1, 2008 with early adoption permitted.
[ 74 ] Annual Report 2007
4. MARKETABLEANDINVESTMENTSECURITIES
3. CASH ANDCASHEQUIVALENTS
Cash and cash equivalents at March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Cash and time deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 40,294 ¥ 35,844 ¥ 46,613 $341,475Marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44,367 43,466 54,368 375,992Time deposits and short-term investments which mature orbecome due after more than three months from acquisition date . (11,277) (12,878) (11,489) (95,568)
Investment fund and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (18) (15) (15) (153)
Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 73,366 ¥ 66,417 ¥ 89,477 $621,746
Marketable and investment securities as of March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Current:Government and corporate bonds . . . . . . . . . . . . . . . . . . . . . ¥ 5,989 ¥ 4,998 ¥ 5,602 $ 50,754Trust fund investments and other . . . . . . . . . . . . . . . . . . . . . . 38,378 38,468 48,766 325,238
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 44,367 ¥ 43,466 ¥ 54,368 $375,992
Non-current:Marketable equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 3,851 ¥ 4,455 ¥ 4,027 $ 32,636Government and corporate bonds . . . . . . . . . . . . . . . . . . . . . 23,739 30,020 13,796 201,178Trust fund investments and other . . . . . . . . . . . . . . . . . . . . . . 473 298 342 4,008
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 28,063 ¥ 34,773 ¥ 18,165 $237,822
The carrying amounts and aggregate fair value of marketable and investment securities at March 31, 2007, 2006 and 2005,were as follows:
Millions of Yen
Unrealized Unrealized FairCost Gains Losses Value
March 31, 2007Securities classified as:
Available-for-sale:Equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,656 ¥ 1,255 ¥ 26 ¥ 2,885Government and corporate bonds . . . . . . . . . . . . . . . . . . . . 22,749 29 50 22,728Trust fund investments and other . . . . . . . . . . . . . . . . . . . . 61 61
Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7,000 15 32 6,983
Annual Report 2007 [ 75 ]
Millions of Yen
Unrealized Unrealized FairCost Gains Losses Value
March 31, 2006Securities classified as:
Available-for-sale:Equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,475 ¥ 1,655 ¥ 25 ¥ 3,105Government and corporate bonds . . . . . . . . . . . . . . . . . . . . 28,208 35 225 28,018Trust fund investments and other . . . . . . . . . . . . . . . . . . . . 35 35
Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7,000 27 155 6,872
March 31, 2005Securities classified as:
Available-for-sale:Equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,728 1,008 29 2,707Government and corporate bonds . . . . . . . . . . . . . . . . . . . . 15,358 41 1 15,398Trust fund investments and other . . . . . . . . . . . . . . . . . . . . 62 3 59
Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,000 38 1 4,037
Thousands of U.S. Dollars
Unrealized Unrealized FairCost Gains Losses Value
March 31, 2007Securities classified as:
Available-for-sale:Equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 14,034 $10,636 $221 $ 24,449Government and corporate bonds . . . . . . . . . . . . . . . . . . . . 192,788 246 424 192,610Trust fund investments and other . . . . . . . . . . . . . . . . . . . . 517 517
Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59,322 127 271 59,178
Available-for-sale securities whose fair value is not readily determinable as of March 31, 2007, 2006 and 2005, were as follows:
Carrying Amount
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Available-for-sale:Equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 966 ¥ 1,350 ¥ 1,320 $ 8,187Trust fund investments and other . . . . . . . . . . . . . . . . . . . . . . 38,790 38,731 49,049 328,729
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 39,756 ¥ 40,081 ¥ 50,369 $336,916
Proceeds from sales of available-for-sale securities and related gross realized gains and losses on these sales, computed onthe moving average cost basis for the years ended March 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Proceeds from sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 6,345 ¥ 1,030 ¥ 1,678 $53,771
Gross realized gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 10 ¥ 184 ¥ 260 $84Gross realized losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (80) (50) (30) (678)
Net realized (loss) gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ (70) ¥ 134 ¥ 230 $ (594)
[ 76 ] Annual Report 2007
The carrying values of debt securities by contractual maturities for securities classified as available-for-sale and held-to-maturityat March 31, 2007, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2007
Available Held to Available Held tofor Sale Maturity for Sale Maturity
Due in one year or less . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 34,382 ¥ 1,000 $291,373 $ 8,475Due after one year through five years . . . . . . . . . . . . . . . . . . . . . 12,272 4,000 104,000 33,898Due after five years through ten years . . . . . . . . . . . . . . . . . . . . . 2,997 2,000 25,398 16,949
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 49,651 ¥ 7,000 $420,771 $59,322
Inventories at March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Finished products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 11,142 ¥ 10,641 ¥ 9,266 $ 94,424Work in process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,225 3,504 2,900 27,331Raw materials and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,185 1,001 887 10,042
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 15,552 ¥ 15,146 ¥ 13,053 $131,797
The Company and its domestic consolidated subsidiaries reviewed their long-lived assets for impairment as of the yearsended March 31, 2007, 2006 and 2005, and, as a result, recognized an impairment loss, as follows:
Millions Thousands of The RecoverableUse Type of Yen U.S. Dollars Amounts
Year ended March 31, 2007 Operation system of The assessed valuelanguage lesson Other intangible assets ¥ 217 $1,839 of fixed assets
Language lesson business The total amount offor children in Germany Goodwill 29 246 the book value
Total ¥ 246 $2,085
The assessed value Year ended March 31, 2006 Unused Land ¥ 180 of fixed assets
¥ 1 per oneUnused Rights of telephone 43 telephone right
Total ¥ 223
The assessed valueYear ended March 31, 2005 Unused Land and other ¥ 173 of fixed assets
Operation system ofthe mail-order business Other intangible assets 161 ¥ 0
Total ¥ 334
6. LONG-LIVEDASSETS
5. INVENTORIES
Annual Report 2007 [ 77 ]
(1) LesseeTotal lease payments under finance lease arrangements that do not transfer ownership of the leased property to the Companyand its domestic subsidiaries were ¥1,985 million ($16,822 thousand), ¥2,031 million and ¥1,808 million for the years endedMarch 31, 2007, 2006 and 2005, respectively.
Pro forma information of leased property such as acquisition cost, accumulated depreciation and obligations under financeleases which included imputed interest of finance leases that do not transfer ownership of the leased property to the lessee onan “as if capitalized” basis for the years ended March 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
Equipment and Fixtures and Other Assets 2007 2006 2005 2007
Acquisition cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 9,291 ¥ 9,444 ¥ 8,169 $78,737Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,007 4,575 4,212 33,957
Net leased property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5,284 ¥ 4,869 ¥ 3,957 $44,780
Obligations under finance leases:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Due within one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,820 ¥ 1,712 ¥ 1,516 $15,424Due after one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,464 3,157 2,441 29,356
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5,284 ¥ 4,869 ¥ 3,957 $44,780
Depreciation expenses, which are not reflected in the accompanying consolidated statements of income, were computedby the straight-line method for the years ended March 31, 2007, 2006 and 2005.
A foreign consolidated subsidiary leases certain equipment, office space and other assets, under noncancellable operatingleases. The Company and a domestic consolidated subsidiary have lease contracts of certain land, buildings and other assets,under noncancellable operating leases.
The minimum rental commitments under noncancellable operating leases at March 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Due within one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 6,441 ¥ 5,848 ¥ 4,715 $ 54,585Due after one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38,228 35,734 28,472 323,966
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 44,669 ¥ 41,582 ¥ 33,187 $378,551
(2) SubleasePro forma lease receivables under sublease arrangements that do not transfer ownership of the leased property to the lessee atMarch 31, 2007, 2006 and 2005, which included imputed interest, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Due within one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 3 ¥ 4 ¥ 7 $25Due after one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 5 17
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5 ¥ 6 ¥ 12 $42
Pro forma obligations under sublease agreements that do not transfer ownership of the leased property to the lessee atMarch 31, 2007, 2006 and 2005, which included imputed interest, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Due within one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2 ¥ 3 ¥ 6 $17Due after one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 4 17
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 4 ¥ 5 ¥ 10 $34
7. LEASES
[ 78 ] Annual Report 2007
9. SHORT-TERMBANK LOANSANDLONG-TERMDEBT
8. GOODWILLAND OTHERINTANGIBLEASSETS
Goodwill and other intangible assets at March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Consolidation goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,916 ¥ 2,752 ¥ 2,948 $ 24,712Goodwill associated with domestic consolidated subsidiaries . . . . 5,133 6,888 88 43,500Goodwill associated with a foreign consolidated subsidiary . . . . . 33,787 32,576 29,295 286,331Software associated with the Company andits certain domestic consolidated subsidiaries and others . . . . . . . 11,931 11,289 10,519 101,110
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 53,767 ¥ 53,505 ¥ 42,850 $455,653
Short-term bank loans at March 31, 2007, 2006 and 2005, consisted of notes to banks. The annual interest rates applicableto the short-term bank loans ranged from 0.99% to 5.265% at March 31, 2007, ranged from 0.5% to 2.875% at March 31,2006 and ranged from 0.55% to 1.875% at March 31, 2005.
Long-term debt at March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Long-term debt, collateralized:Banks and others, in yen—with interest rates of 2.88% in 2005 . . ¥ 58Government-owned bank, in yen, maturing serially through 2013—with interest rates of 3.5% in 2007 and ranging from 3.5% to5.45% in 2006 and 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 59 ¥ 3,038 3,624 $ 500
Total long-term debt, collateralized . . . . . . . . . . . . . . . . . 59 3,038 3,682 500
Long-term debt, unsecured:Banks, in yen, maturing serially through 2011—with interest ratesranging from 0.79% to 3.125% in 2007, 0.79% to 2.875% in 2006,and 0.84% to 2.89% in 2005 . . . . . . . . . . . . . . . . . . . . . . . . . 1,227 1,070 930 10,398
Banks and others, in U.S. dollars—with interest at the average rateof 8.45% in 2007, 7.65% in 2006 and 7.45% in 2005 . . . . . . . 1 2 13 8
Bonds due 2008—with interest rates ranging from 0.31% to 0.51%in 2007, 2006 and 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 120 210 509
Total long-term debt, unsecured . . . . . . . . . . . . . . . . . . . 1,288 1,192 1,153 10,915
Total long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,347 4,230 4,835 11,415
Less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (607) (1,266) (1,242) (5,144)
Long-term debt, less current portion . . . . . . . . . . . . . . . . . . . . . ¥ 740 ¥ 2,964 ¥ 3,593 $ 6,271
Annual maturities of long-term debt at March 31, 2007, were as follows:
Thousands ofYear Ending March 31 Millions of Yen U.S. Dollars
2008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 607 $ 5,1442009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 3,2292010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 8312011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 5342012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 4832013 and thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 1,194
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,347 $11,415
Annual Report 2007 [ 79 ]
10. RETIREMENTAND PENSIONPLANS
At March 31, 2007, assets having the following carrying values were pledged as collateral for the long-term debt in yen inthe amount of ¥59 million ($500 thousand) by the Company and its domestic consolidated subsidiaries.
Thousands ofMillions of Yen U.S. Dollars
Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 6,900 $ 58,475Buildings—net of accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13,084 110,881
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 19,984 $169,356
The Company and Its Certain Domestic Consolidated SubsidiariesRetirement benefits for employeesUnder most circumstances, employees terminating their employment are entitled to retirement benefits determined basedon the rate of pay at the time of termination, years of service and certain other factors. Such retirement benefits are made inthe form of a lump-sum severance payment from the Company or from certain domestic consolidated subsidiaries andannuity payments from a welfare annuity fund. Employees are entitled to larger payments if the termination is involuntary,by retirement at the mandatory retirement age.
The Company and its domestic consolidated subsidiaries have a contributory funded defined benefit pension plan. Theplan, which is established under the Japanese Welfare Pension Insurance Law, covers a substitutional portion of the govern-mental pension program by the Company on behalf of the government and a corporate portion established at the discretionof the Company. The pension fund is administered by a board of trustees composed of management and employee repre-sentatives as required by government regulations.
Effective from April 1, 2004 the Company and its certain domestic consolidated subsidiaries introduced a cash-balanceplan to reduce the Company’s future risk due to unexpected low returns from the pension fund.
The liability for employees’ retirement benefits at March 31, 2007, 2006 and 2005, consisted of the following:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Projected benefit obligation . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 9,879 ¥ 9,283 ¥ 8,913 $ 83,720Fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (12,432) (11,687) (10,242) (105,356)Unrecognized actuarial loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 365 (813) 3,483Unrecognized prior service cost . . . . . . . . . . . . . . . . . . . . . . . . . 502 607 710 4,255Prepaid pension expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,012 3,684 3,543 34,000
Net liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,372 ¥ 2,252 ¥ 2,111 $ 20,102
The components of net periodic benefit costs for the years ended March 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,154 ¥ 1,076 ¥ 944 $ 9,780Interest cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 172 159 1,525Expected return on plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . (234) (204) (213) (1,983)Recognized actuarial loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 168 65 356Amortization of prior service cost . . . . . . . . . . . . . . . . . . . . . . . (105) (102) (102) (890)Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (11) (93)
Net periodic benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,026 ¥ 1,110 ¥ 853 $ 8,695
Assumptions used for the years ended March 31, 2007, 2006 and 2005, were set forth as follows:
2007 2006 2005
Discount rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.0% 2.0% 2.0%Expected rate of return on plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.0% 2.0% 2.1%Recognition period of actuarial loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 years 8 years 8 years
Amortization period of prior service cost . . . . . . . . . . . . . . . . . . . . . . . . . . 8 years 8 years 8 years
[ 80 ] Annual Report 2007
11. EQUITY
Retirement benefits for directors, corporate auditors and company officersThe liability for retirement benefits at March 31, 2007, 2006 and 2005 for directors, corporate auditors and company officerswas ¥1,467 million ($12,432 thousand), ¥1,459 million and ¥1,482 million, respectively. The retirement benefits for direc-tors and corporate auditors are paid subject to the approval of the shareholders.
A Foreign Consolidated Subsidiary—Berlitz International, Inc.Berlitz International, Inc. has a Supplemental Executive Retirement Plan (“SERP”) for the benefit of its Chairman of theBoard, certain designated executives and their designated beneficiaries. Information for the SERP at March 31, 2007, 2006and 2005, was set forth as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Accrued benefit liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,135 ¥ 2,222 ¥ 1,681 $18,093Net periodic benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 174 225 1,797
On and after May 1, 2006, Japanese companies are subject to a new corporate law of Japan (the “Corporate Law”), whichreformed and replaced the Commercial Code with various revisions that are, for the most part, applicable to events ortransactions which occur on or after May 1, 2006 and for the fiscal years ending on or after May 1, 2006. The significantchanges in the Corporate Law that affect financial and accounting matters are summarized below:
a. DividendsUnder the Corporate Law, companies can pay dividends at any time during the fiscal year in addition to the year-enddividend upon resolution at the shareholders meeting. For companies that meet certain criteria such as: (1) having theBoard of Directors, (2) having independent auditors, (3) having the Board of Corporate Auditors, and (4) the term of serviceof the directors is prescribed as one year rather than two years of normal term by its articles of incorporation, the Board ofDirectors may declare dividends (except for dividends in kind) at any time during the fiscal year if the company has pre-scribed so in its articles of incorporation. The Company meets all the above criteria.
Semiannual interim dividends may also be paid once a year upon resolution by the Board of Directors if the articles ofincorporation of the company so stipulate. The Corporate Law provides certain limitations on the amounts available fordividends or the purchase of treasury stock. The limitation is defined as the amount available for distribution to theshareholders, but the amount of net assets after dividends must be maintained at no less than ¥3 million.
b. Increases/Decreases and Transfer of Common Stock, Reserve and SurplusThe Corporate Law requires that an amount equal to 10% of dividends must be appropriated as a legal reserve (a componentof retained earnings) or as additional paid-in capital (a component of capital surplus) depending on the equity accountcharged upon the payment of such dividends until the total of the aggregate amount of legal reserve and additional paid-incapital equals 25% of the common stock. Under the Corporate Law, the total amount of additional paid-in capital and legalreserve may be reversed without limitation. The Corporate Law also provides that common stock, legal reserve, additionalpaid-in capital, other capital surplus and retained earnings can be transferred among the accounts under certain conditionsupon resolution of the shareholders.
c. Treasury Stock and Treasury Stock Acquisition RightsThe Corporate Law also provides for companies to purchase treasury stock and dispose of such treasury stock by resolutionof the Board of Directors. The amount of treasury stock purchased cannot exceed the amount available for distribution tothe shareholders which is determined by specific formula.
Under the Corporate Law, stock acquisition rights, which were previously presented as a liability, are now presented as aseparate component of equity.
The Corporate Law also provides that companies can purchase both treasury stock acquisition rights and treasury stock.Such treasury stock acquisition rights are presented as a separate component of equity or deducted directly from stockacquisition rights.
Annual Report 2007 [ 81 ]
Information about industry segments, geographic segments and sales to foreign customers of the Companies for the yearsended March 31, 2007, 2006 and 2005, was as follows:
a. Industry Segments(1) Sales and Operating Income
Millions of Yen
2007
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Sales to customers . . . . . ¥ 208,833 ¥ 23,450 ¥ 32,054 ¥ 59,164 ¥ 10,326 ¥ 20,769 ¥ 354,596
Intersegment sales . . . . . 11 5 1 75 5 22,406 ¥ (22,503)
Total sales . . . . . 208,844 23,455 32,055 59,239 10,331 43,175 (22,503) 354,596
Operating expenses . . . . 178,232 22,082 29,515 54,569 11,514 42,745 (15,378) 323,279
Operating income (loss) . ¥ 30,612 ¥ 1,373 ¥ 2,540 ¥ 4,670 ¥ (1,183) ¥ 430 ¥ (7,125) ¥ 31,317
Thousands of U.S. Dollars
2007
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Sales to customers . . . . . $1,769,771 $198,729 $271,645 $501,389 $ 87,509 $176,008 $3,005,051
Intersegment sales . . . . . 93 42 8 636 42 189,882 $(190,703)
Total sales . . . . . 1,769,864 198,771 271,653 502,025 87,551 365,890 (190,703) 3,005,051
Operating expenses . . . . 1,510,440 187,135 250,128 462,449 97,576 362,246 (130,321) 2,739,653
Operating income (loss) . $ 259,424 $ 11,636 $ 21,525 $ 39,576 $(10,025) $ 3,644 $ (60,382) $ 265,398
Millions of Yen
2006
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Sales to customers . . . . . ¥ 198,665 ¥ 20,834 ¥ 27,402 ¥ 51,536 ¥ 13,915 ¥ 21,415 ¥ 333,767
Intersegment sales . . . . . 79 15 118 26,646 ¥ (26,858)
Total sales . . . . . 198,744 20,849 27,402 51,654 13,915 48,061 (26,858) 333,767
Operating expenses . . . . 169,029 20,717 25,493 49,109 15,479 46,711 (21,183) 305,355
Operating income (loss) . ¥ 29,715 ¥ 132 ¥ 1,909 ¥ 2,545 ¥ (1,564) ¥ 1,350 ¥ (5,675) ¥ 28,412
Millions of Yen
2005
Education Lifetime Value Senior Language Eliminations/Group Company Company Company Others Corporate Consolidated
Sales to customers . . . . . . . . . . . . . . ¥ 183,443 ¥ 18,247 ¥ 22,813 ¥ 46,982 ¥ 19,918 ¥ 291,403
Intersegment sales . . . . . . . . . . . . . . 11 1 40 24,913 ¥ (24,965)
Total sales . . . . . . . . . . . . . . 183,454 18,248 22,813 47,022 44,831 (24,965) 291,403
Operating expenses . . . . . . . . . . . . . 154,549 17,961 20,809 47,805 43,088 (18,987) 265,225
Operating income (loss) . . . . . . . . . . ¥ 28,905 ¥ 287 ¥ 2,004 ¥ (783) ¥ 1,743 ¥ (5,978) ¥ 26,178
12. SEGMENTINFORMATION
[ 82 ] Annual Report 2007
(2) Assets, Depreciation and Amortization, and Capital Expenditures
Millions of Yen
2007
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Assets . . . . . . . . . . . . . . . ¥ 96,544 ¥ 8,993 ¥ 36,147 ¥ 68,381 ¥ 7,677 ¥ 17,049 ¥ 114,308 ¥ 349,099
Depreciation and amortization . . 4,804 234 770 1,529 1,816 606 170 9,929
Capital expenditures . . . . 6,252 309 1,718 1,249 278 1,148 848 11,802
Thousands of U.S. Dollars
2007
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Assets . . . . . . . . . . . . . . . $818,169 $76,212 $306,331 $579,500 $65,059 $144,483 $968,712 $2,958,466
Depreciation and amortization . . 40,712 1,983 6,525 12,958 15,390 5,136 1,440 84,144
Capital expenditures . . . . 52,983 2,619 14,559 10,585 2,356 9,729 7,186 100,017
Millions of Yen
2006
Education Lifetime Value Senior Language AVIVA Eliminations/Group Company Company Company Business Others Corporate Consolidated
Assets . . . . . . . . . . . . . . . ¥ 87,605 ¥ 8,404 ¥ 28,385 ¥ 61,232 ¥ 9,303 ¥ 18,492 ¥ 116,809 ¥ 330,230
Depreciation and amortization . . 4,879 227 758 1,582 1,837 636 (144) 9,775
Capital expenditures . . . . 5,249 167 2,505 1,296 9,298 839 1,150 20,504
Millions of Yen
2005
Education Lifetime Value Senior Language Eliminations/Group Company Company Company Others Corporate Consolidated
Assets . . . . . . . . . . . . . . . . . . . . . . . ¥ 80,071 ¥ 8,387 ¥ 25,517 ¥ 53,748 ¥ 17,767 ¥ 122,178 ¥ 307,668
Depreciation and amortization . . . . . 4,700 254 644 1,460 619 (166) 7,511
Capital expenditures . . . . . . . . . . . . 4,315 155 4,338 1,925 621 (238) 11,116
b. Geographical SegmentsThe foreign operations of the Companies for the years ended March 31, 2007, 2006 and 2005, were summarized as follows:
Millions of Yen
2007
North Eliminations/Japan America Others Corporate Consolidated
Sales:To customers . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 307,630 ¥ 14,631 ¥ 32,335 ¥ 354,596Inter-area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 2 1,800 ¥ (1,837)
Total sales . . . . . . . . . . . . . . . . . . . . . . . . 307,665 14,633 34,135 (1,837) 354,596Operating expenses . . . . . . . . . . . . . . . . . . . . . . . 277,354 11,177 36,585 (1,837) 323,279
Operating income (loss) . . . . . . . . . . . . . . . . . . . . ¥ 30,311 ¥ 3,456 ¥ (2,450) ¥ 31,317
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 169,327 ¥ 43,671 ¥ 14,023 ¥ 122,078 ¥ 349,099
Annual Report 2007 [ 83 ]
Millions of Yen
2006
North Eliminations/Japan America Others Corporate Consolidated
Sales:To customers . . . . . . . . . . . . . . . . . . . . . ¥ 294,626 ¥ 11,742 ¥ 27,399 ¥ 333,767Inter-area . . . . . . . . . . . . . . . . . . . . . . . . 8 16 2,704 ¥ (2,728)
Total sales . . . . . . . . . . . . . . . . . . . . 294,634 11,758 30,103 (2,728) 333,767Operating expenses . . . . . . . . . . . . . . . . . . . 266,579 10,199 31,305 (2,728) 305,355
Operating income (loss) . . . . . . . . . . . . . . . . ¥ 28,055 ¥ 1,559 ¥ (1,202) ¥ 28,412
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 146,549 ¥ 51,677 ¥ 11,324 ¥ 120,680 ¥ 330,230
Millions of Yen
2005
North Eliminations/Japan America Others Corporate Consolidated
Sales:To customers . . . . . . . . . . . . . . . . . . . . . ¥ 256,723 ¥ 10,370 ¥ 24,310 ¥ 291,403Inter-area . . . . . . . . . . . . . . . . . . . . . . . . 26 36 1,093 ¥ (1,155)
Total sales . . . . . . . . . . . . . . . . . . . . 256,749 10,406 25,403 (1,155) 291,403Operating expenses . . . . . . . . . . . . . . . . . . . 230,741 8,704 26,935 (1,155) 265,225
Operating income (loss) . . . . . . . . . . . . . . . . ¥ 26,008 ¥ 1,702 ¥ (1,532) ¥ 26,178
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 127,279 ¥ 45,609 ¥ 8,701 ¥ 126,079 ¥ 307,668
Thousands of U.S. Dollars
2007
North Eliminations/Japan America Others Corporate Consolidated
Sales:To customers . . . . . . . . . . . . . . . . . . . . . $2,607,034 $123,992 $274,025 $3,005,051Inter-area . . . . . . . . . . . . . . . . . . . . . . . . 297 16 15,255 $ (15,568)
Total sales . . . . . . . . . . . . . . . . . . . . 2,607,331 124,008 289,280 (15,568) 3,005,051Operating expenses . . . . . . . . . . . . . . . . . . . 2,350,458 94,720 310,043 (15,568) 2,739,653
Operating income (loss) . . . . . . . . . . . . . . . . $ 256,873 $ 29,288 $ (20,763) $ 265,398
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,434,975 $370,093 $118,839 $1,034,559 $2,958,466
c. Sales to Foreign CustomersSales to foreign customers for the years ended March 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2007
North NorthAmerica Others Total America Others Total
Sales to foreign customers (A) . . . . . . . . . . ¥ 14,631 ¥ 32,379 ¥ 47,010 $123,992 $274,398 $ 398,390Consolidated sales (B) . . . . . . . . . . . . . . . . 354,596 3,005,051Ratio of foreign sales toconsolidated sales (A)/(B) . . . . . . . . . . . . . 4.1% 9.2% 13.3% 4.1% 9.2% 13.3%
[ 84 ] Annual Report 2007
16. DERIVATIVES
15. RESEARCHANDDEVELOPMENTCOSTS
14. ADVERTISINGCOSTS
13. RELATEDPARTYTRANSACTION
Millions of Yen
2006
NorthAmerica Others Total
Sales to foreign customers (A) . . . . . . . . . . ¥ 11,735 ¥ 27,413 ¥ 39,148Consolidated sales (B) . . . . . . . . . . . . . . . . 333,767Ratio of foreign sales toconsolidated sales (A)/(B) . . . . . . . . . . . . . 3.5% 8.2% 11.7%
Millions of Yen
2005
NorthAmerica Others Total
Sales to foreign customers (A) . . . . . . . . . . ¥ 10,370 ¥ 24,313 ¥ 34,683Consolidated sales (B) . . . . . . . . . . . . . . . . 291,403Ratio of foreign sales toconsolidated sales (A)/(B) . . . . . . . . . . . . . 3.6% 8.3% 11.9%
Notes: North America consists of the United States of America and Canada.Others consists of the United Kingdom, Germany, France and Asia except for Japan.
Major transactions of the Company with a director for the year ended March 31, 2005, were as follows:
Millions of Yen
2005
Sales of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . ¥ 54
Gain on sales of property and equipment was included in other—net in the amount of ¥5 million.
Advertising costs charged to income were ¥40,977 million ($347,263 thousand), ¥42,144 million and ¥37,081 million forthe years ended March 31, 2007, 2006 and 2005, respectively.
Research and development costs charged to income were ¥4,067 million ($34,466 thousand), ¥3,131 million and ¥2,533 mil-lion for the years ended March 31, 2007, 2006 and 2005, respectively.
The Company and its foreign consolidated subsidiary enter into foreign exchange contracts and currency swap agreementsto hedge foreign exchange risk associated with certain assets and liabilities denominated in foreign currencies.
It is the Company’s policy to use derivatives only for the purpose of reducing market risks associated with assets andliabilities. The Company and its foreign consolidated subsidiary do not hold or issue derivatives for trading purposes.
Derivatives are subject to market risk and credit risk. Market risk is the exposure created by potential fluctuations inmarket conditions, including foreign exchange rates. Credit risk is the possibility that a loss may result from a counterparty’sfailure to perform according to the terms and conditions of the contract.
Because the counterparties to these derivatives are limited to major international financial institutions, the Company andits foreign consolidated subsidiary do not anticipate any losses arising from credit risk.
The execution and control of derivatives are managed by the Company’s Finance Department applying internal controlpolicies which regulate the authorization and credit limit amount. Each derivative transaction is reported to the officer of theFinance Department daily, and reported to the Board of Directors quarterly. Prior to entering into its derivative contracts,a foreign consolidated subsidiary conferred with independent advisors to assess the reasonableness of the contracts andobtained Board of Directors’ approval, and each derivatives transaction is periodically reported to the Board of Directors.
Annual Report 2007 [ 85 ]
Derivatives contracts outstanding at March 31, 2007, 2006 and 2005, consisted of the following:
Millions of Yen
2007 2006 2005
Contract or Contract or Contract orNotional Fair Unrealized Notional Fair Unrealized Notional Fair UnrealizedAmount Value Loss (Gain) Amount Value Loss (Gain) Amount Value Loss (Gain)
Foreign currency forwardcontracts:Payables—U.S. dollars . . . . ¥ 2,706 ¥ 2,706 ¥ 2,691 ¥ 2,691 ¥ 2,470 ¥ 2,470Payables—Korean won . . . 4,200 4,217 ¥ (17) 1,944 1,947 ¥ 3
Total . . . . . . . . . . . . . . . . . . ¥ 6,906 ¥ 6,923 ¥ (17) ¥ 4,635 ¥ 4,638 ¥ 3 ¥ 2,470 ¥ 2,470
Thousands of U.S. Dollars
2007
Contract orNotional Fair UnrealizedAmount Value Loss (Gain)
Foreign currency forwardcontracts:Payables—U.S. dollars . . . . $22,932 $22,932Payables—Korean won . . . 35,593 35,737 $144
Total . . . . . . . . . . . . . . . . . . $58,525 $58,669 $144
The contract or notional amounts of derivatives which are shown in the above table do not represent the amountsexchanged by the parties and do not measure the Company’s exposure to credit or market risk.
The Company and its domestic subsidiaries are subject to Japanese national and local income taxes which, in the aggregate,resulted in a normal effective statutory tax rate of approximately 40.6% for the years ended March 31, 2007, 2006 and 2005.
The tax effects of significant temporary differences which resulted in deferred tax assets and liabilities at March 31, 2007,2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Deferred tax assets:Provision for employees’ bonuses . . . . . . . . . . . . . . . . . . . . . . ¥ 1,769 ¥ 1,522 ¥ 1,548 $14,992Enterprise tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720 473 676 6,102Social insurance premium . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 180 186 2,008Liability for retirement benefits . . . . . . . . . . . . . . . . . . . . . . . 1,482 1,469 1,263 12,559Deferred tax assets of the foreign consolidated subsidiaries . . . . 2,561 2,250 1,616 21,703Unrealized profit of fixed asset . . . . . . . . . . . . . . . . . . . . . . . . 351 274 216 2,975Tax loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,344 1,246 327 11,390Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,417 1,253 1,160 12,009Less valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,528) (1,476) (463) (12,949)
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,353 7,191 6,529 70,789
Deferred tax liabilities:Unrealized gain on available-for-sale securities . . . . . . . . . . . . 537 599 470 4,551Prepaid pension expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,628 1,500 1,420 13,797Deferred tax assets of the foreign consolidated subsidiaries . . . . 70Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 267 3,127
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,534 2,436 1,890 21,475
Net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5,819 ¥ 4,755 ¥ 4,639 $49,314
17. INCOMETAXES
[ 86 ] Annual Report 2007
Net deferred tax assets were included in the consolidated balance sheets as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5,137 ¥ 4,802 ¥ 2,770 $43,534Other long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,236 527 2,187 10,475Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (554) (574) (318) (4,695)
Net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 5,819 ¥ 4,755 ¥ 4,639 $49,314
* The tax effects of significant temporary differences which resulted in deferred tax assets and liabilities of the foreign consolidated subsidiaries atMarch 31, 2007, 2006 and 2005, were as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Deferred tax assets:Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 1,887 ¥ 1,717 ¥ 1,496 $ 15,992Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569 486 254 4,822Net operating losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,527 2,550 1,682 29,890Foreign tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705 758Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,524 959 769 12,915Less valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3,667) (3,104) (2,465) (31,077)
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,840 3,313 2,494 32,542
Deferred tax liabilities:Publishing right amortization . . . . . . . . . . . . . . . . . . . . . . . . . 498 539 512 4,220Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781 594 366 6,619
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,279 1,133 878 10,839
Net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,561 ¥ 2,180 ¥ 1,616 $ 21,703
Net deferred tax assets were included in the tax effects of significant temporary differences as follows:
Thousands ofMillions of Yen U.S. Dollars
2007 2006 2005 2007
Deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,561 ¥ 2,250 ¥ 1,616 $21,703Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (70)
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,561 ¥ 2,180 ¥ 1,616 $21,703
A reconciliation between the normal effective statutory tax rate for the years ended March 31, 2007, 2006 and 2005, andthe actual effective tax rates reflected in the accompanying consolidated statements of income were as follows:
2007 2006 2005
Normal effective statutory tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40.6% 40.6% 40.6%Differences of income taxes with foreign consolidated subsidiaries . . . . . . . . . . . . . . (0.4) (0.1) 3.7Permanently non-deductible expenses of social expenses, etc. . . . . . . . . . . . . . . . . . 0.9 0.9 0.8Change in the valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.7 1.3 (0.6)Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.2 (0.8) (0.2)
Actual effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43.0% 41.9% 44.3%
Annual Report 2007 [ 87 ]
The stock option outstanding as of March 31, 2007 is as follows:
Number ofPersons Options Date of Exercise
Stock Option Granted Granted Grant Price Exercise Period
2003 Stock Option 5 directors 3,000 July 25, ¥ 2,148 From July 1, 200515 officers 4,800 2003 to June 30, 20092 directors of subsidiaries 400
2004 Stock Option 6 directors 1,060 July 23 and ¥ 3,549 From July 1, 200612 officers 1,260 July 26, to June 30, 20104 directors of subsidiaries 80 2004
2005 Stock Option 8 directors 990 July 24, ¥ 3,780 From July 1, 200711 officers 960 2005 to June 30, 20114 corporate auditors 1,0005 selected employees 5009 directors of subsidiaries 7002 officers of subsidiaries 200
2006 Stock Option 7 directors 1,130 August 3, ¥ 4,389 From July 1, 200814 officers 940 2006 to June 30, 20124 corporate auditors 802 selected employees 2007 directors of subsidiaries 220
The stock option activity is as follows:
2003 2004 2005 2006Stock Stock Stock Stock
Option Option Option Option
(Shares)
For the Year Ended March 31, 2005Non-vested:
March 31, 2004—outstanding . . . . . . . . . . . . . . . . . . . . . . 8,200Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,400Canceled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
March 31, 2005—outstanding . . . . . . . . . . . . . . . . . . . . . . 8,200 2,400Vested:March 31, 2004—outstanding
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
March 31, 2005—outstanding . . . . . . . . . . . . . . . . . . . . . .
For the Year Ended March 31, 2006Non-vested:
March 31, 2005—outstanding . . . . . . . . . . . . . . . . . . . . . . 8,200 2,400Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,350Canceled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8,200)
March 31, 2006—outstanding . . . . . . . . . . . . . . . . . . . . . . 2,400 4,350Vested:
March 31, 2005—outstanding . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,200Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,980)Canceled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
March 31, 2006—outstanding . . . . . . . . . . . . . . . . . . . . . . 6,220
18. STOCKOPTIONPLAN
[ 88 ] Annual Report 2007
2003 2004 2005 2006Stock Stock Stock Stock
Option Option Option Option
(Shares)
For the Year Ended March 31, 2007Non-vested:
March 31, 2006—outstanding . . . . . . . . . . . . . . . . . . . . . . . . 2,400 4,350Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,570CanceledVested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2,400)
March 31, 2007—outstanding . . . . . . . . . . . . . . . . . . . . . . . . 4,350 2,570Vested:
March 31, 2006—outstandingVested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,220 2,400Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2,065) (76)Canceled
March 31, 2007—outstanding . . . . . . . . . . . . . . . . . . . . . . . . 4,155 2,324Exercise price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 2,148 ¥ 3,549 ¥ 3,780 ¥ 4,389
($18) ($30) ($32) ($37)Fair value price at grant date . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 991
($8)
The Assumptions Used to Measure Fair Value of the 2006 Stock OptionEstimate method: Black-Scholes option pricing modelVolatility of stock price: 32.38%Estimated remaining outstanding period: Two yearsEstimated dividend: ¥80 per shareRisk free interest rate: 1.184%
Reconciliation of differences between basic and diluted net income per share (“EPS”) for the years ended March 31, 2007,2006 and 2005, was as follows:
Millions Thousandsof Yen of Shares Yen U.S. Dollars
Net Weighted-averageIncome Shares EPS
Year Ended March 31, 2007
Basic EPS—Net income available to common shareholders . . ¥ 18,244 102,575 ¥ 177.86 $1.51
Effect of dilutive securities—Stock options . . . . . . . . . . . . . . 367
Diluted EPS—Net income for computation . . . . . . . . . . . . . ¥ 18,244 102,942 ¥ 177.23 $1.50
Year Ended March 31, 2006
Basic EPS—Net income available to common shareholders . . . ¥ 16,039 102,519 ¥ 156.45
Effect of dilutive securities—Stock options . . . . . . . . . . . . . . . 347
Diluted EPS—Net income for computation . . . . . . . . . . . . . . ¥ 16,039 102,866 ¥ 155.92
Year Ended March 31, 2005
Basic EPS—Net income available to common shareholders . . . ¥ 14,297 103,568 ¥ 138.05
Effect of dilutive securities—Stock options . . . . . . . . . . . . . . . 290
Diluted EPS—Net income for computation . . . . . . . . . . . . . . ¥ 14,297 103,858 ¥ 137.66
19. NET INCOMEPER SHARE
Annual Report 2007 [ 89 ]
a. Stock Option PlanAt the general shareholders meeting held on June 24, 2007, the Company’s shareholders approved the stock option plan forthe directors, corporate auditors, company officers and selected employees of the Company and directors and companyofficers of subsidiaries to purchase up to 550,000 shares of the Company’s common stock in the period from June 25, 2007to June 30, 2013. The options will be granted at an exercise price of 105% of the higher of either the average market valueof the Company’s common stock in the month prior to the date the option grant occurs, or the fair market value of theCompany’s common stock at the previous date of option grant.
b. Appropriations of Retained EarningsThe following appropriations of retained earnings at March 31, 2007, were approved by the Company’s shareholders at ameeting held on June 24, 2007:
Thousands ofMillions of Yen U.S. Dollars
2007 2007
Year-end cash dividends, ¥45 ($0.38) per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ¥ 4,622 $39,169
c. Acquisition of Shares of Tokyo Individualized Educational Institute, Inc.At a meeting of the Board of Directors held on May 18, 2007 the Company decided to acquire shares of common stock inTokyo Individualized Educational Institute, Inc. (“the Target Company”) via a tender offer bid. Based on this decision, theCompany conducted a tender offer bid from May 23, 2007 to June 19, 2007 and will acquire 33,610,800 shares (51.89% ofthe Target Company’s issued and outstanding shares) for ¥12,772 million ($108,237 thousand). As a result, on June 26, 2007the Target Company will become a subsidiary of the Company.
The paid-in capital of the Target Company on November 30, 2006 was ¥642 million ($5,422 thousand), and the out-standing number of shares was 65,269,500. Its main business is operation of learning centers focused on individual instruc-tion. Sales and net income of the Target Company for the year ended May 31, 2006 were ¥16,072 million ($136,207 thousand)and ¥1,347 million ($11,421 thousand), respectively.
d. Purchase of Treasury StockAt the extraordinary Board of Directors meeting held on June 21, 2007, it was resolved to repurchase up to 1,000,000 shares ofthe Company’s common stock (aggregate amount of ¥3,700 million ($31,355 thousand)) from June 26, 2007 to July 19, 2007.
20. SUBSEQUENTEVENTS
[ 90 ] Annual Report 2007
INDEPENDENT AUDITORS’ REPORT
Annual Report 2007 [ 91 ]
CONSOLIDATED SUBSIDIARIESAs of March 31, 2007
Common Ratio of
Name of company stock shareholding Description of businessMillions of Yen %
Telemarketing Japan, Inc. 300 100.00 Telemarketing
AVIVA Co., Ltd. 250 95.00 Operation of PC schools
Ochanomizu Seminar Co., Ltd. 235 100.00 Operation of prep schools
Benesse Style Care Co., Ltd. 100 100.00 Operation of senior citizen welfare business
Synform Co., Ltd. 95 100.00 Computer information processing and systems development and sales
Benesse MCM Corp. 80 *1 100.00 Nursing-care business support and personnel services
Shinken-AD Co., Ltd. 65 76.35 Advertising services and creation of university information magazines
Okayama Language Center 50 75.00 Language instruction and translation services
Benesse en-Famille Inc. 50 66.00 Home food-delivery service
Benesse Business-mate, Inc. 50 *2 100.00 Office operational management, outsourcing and support services
Benesse Institute for 50 100.00 Conducts surveys and research primarily related to preschoolthe Child Sciences, Parenting, education, parenting and agingand Aging Inc.
Plandit Co., Ltd. 40 100.00 Planning and editing of study materials
Simul International, Inc. 40 100.00 Interpretation, translation and language instruction services
Naoshima Cultural Village Co., Ltd. 20 100.00 Hotel and campsite operation and management
Simul Business Communications, Inc. 20 *3 100.00 Personnel services
Persons Inc. 20 100.00 Personnel services
Benesse Base-Com, Inc. 20 100.00 Production, distribution and sales of study materials and software
Benesse Insurance Service, Inc. 20 *4 94.04 Insurance agency business
Benesse Music Publishing Co. 10 100.00 Rights management of music publications
Learn-S Co., Ltd. 10 100.00 Planning, editing, production and sales of study materials
Simul Technical Communications, Inc. 10 *3 100.00 Rental, sale and repair of simultaneous interpreting equipment
Thousands ofU.S. Dollars %
Berlitz International, Inc. 1,005 100.00 Language instruction
Value Communication Services 3,066 *5 100.00 Call center planning(Shanghai), Inc.
Thousands ofH.K. Dollars %
Benesse Hong Kong Co., Ltd. 3,600 100.00 General trading and quality assurance related to educationalequipment, toys and other items
Millions ofWon %
Benesse Korea Co., Ltd. 2,000 100.00 Correspondence-based education, production andsales of study materials
Thousands ofYuan %
Benesse Consulting for 1,119 *6 100.00 Sales of learning aids and toysEducational-Products Producing(Shenzhen) Co., Ltd.
Four other subsidiaries
*1 Indirectly held through Benesse Style Care Co., Ltd.*2 Including an indirect holding of 6.0% through subsidiaries*3 Indirectly held through Simul International, Inc.*4 Including an indirect holding of 64.04% through subsidiaries and affiliates*5 Indirectly held through Telemarketing Japan, Inc.*6 Indirectly held through Benesse Hong Kong Co., Ltd.
[ 92 ] Annual Report 2007
THE HISTORY OF BENESSE CORPORATION
Year History
1955 Fukutake Publishing Co., Ltd., is established in Minamigata, Okayama Prefecture, and begins publishing junior high schooleducational materials and student pocketbooks.
1962 The Company establishes Kansai School Entrance Research Association and begins offering Kansai Simulated Exams(now Shinken Simulated Exams) for senior high school students.
1969 Correspondence Education Seminar (now Shinkenzemi Senior High School Courses) is launched.Tokyo Office opens and begins offering Shinken Simulated Exams in eastern Japan.
1972 Correspondence Education Seminar Junior (now Shinkenzemi Junior High School Courses) is launched.
1973 Kansai Simulated Exams are renamed Shinken Simulated Exams.Correspondence Education Seminar is renamed Shinkenzemi.
1980 Shinkenzemi Elementary School Courses are introduced.
1988 Shinkenzemi Preschool Courses for ages 4 to 5 (now Kodomo Challenge) are introduced.
1990 The Company’s new corporate identity “Benesse” is announced.The Company invests in Berlitz Schools of Languages, Inc. (now Berlitz Japan, Inc.).
1993 The Company acquires Berlitz International, Inc. of the United States.The magazines Tamago Club and Hiyoko Club are launched.
1994 Shinkenzemi Preschool Courses for ages 2 to 3 (now Kodomo Challenge) are introduced.
1995 The Company’s name is changed to Benesse Corporation.Benesse lists on the Second Section of the Osaka Securities Exchange and the Hiroshima Stock Exchange.
1997 Benesse moves up to the First Section of the Osaka Securities Exchange.Benesse Home Clara opens in Okayama.
1998 Simul International, Inc. joins the Benesse Group.
2000 Benesse lists on the First Section of the Tokyo Stock Exchange.Benesse Care Corporation is established.Benesse acquires controlling stake in Shinkoukai Co., Ltd.
2001 Berlitz International, Inc. becomes the Company’s wholly owned subsidiary.Benesse en-Famille Inc. is established through joint capital investment with Taihei Co., Ltd. a home food-delivery company.
2003 Benesse introduces Corporate Executive Officer System and Group Executive Officer System.Shinken-AD Co., Ltd. becomes consolidated subsidiary.Benesse Style Care Co., Ltd. is established.Benesse Hong Kong Co., Ltd. is established.
2004 Benesse Korea Co., Ltd. is established.“Benesse Department of Educational Advanced Technology (BEAT)” set up at the interfaculty Initiative in Information Studies,University of Tokyo.
2005 Benesse Educational Research and Development Center (BERD) is established.AVIVA Co., Ltd. joins the Benesse Group.
2006 Benesse Institute for the Child Sciences, Parenting, and Aging Inc. is established.Benesse Shokuiku Institute is established.Kodomo Challenge courses are introduced into China.Benesse acquires Ochanomizu Seminar Co., Ltd.
2007 Announced new management team: Soichiro Fukutake as Chairman and CEO, Kenichi Fukuhara as Vice Chairman andDeputy CEO, and Tamotsu Fukushima as President and COO.Benesse acquires Tokyo Individualized Educational Institute, Inc.
Annual Report 2007 [ 93 ]
INVESTOR INFORMATIONAs of March 31, 2007
Number of Shares Issued:106,353,453 shares
Listed Date:October 26, 1995
Securities Listings (Common Stock):Tokyo Stock Exchange, First SectionOsaka Securities Exchange, First Section
Ticker Code:9783
Unit of Trading:100 shares
Independent Auditors:Deloitte Touche Tohmatsu
Transfer Agent:Mitsubishi UFJ Trust and Banking Corporation
Number of Shareholders:38,280
Stock Splits:1:1.2 made on May 20, 19971:2.0 made on May 19, 2000
Stock Cancellation:1,334,000 shares on January 7, 1998
Top 10 Shareholders:
Shares Percentage(Thousands) (%)
Soichiro Fukutake 11,444 10.76
Japan Trustee Services Bank, Ltd. 9,002 8.46The Master Trust Bank of Japan, Ltd. 4,952 4.65
The Chugoku Bank, Ltd. 4,337 4.07
Reiko Fukutake 3,174 2.98
Nobuko Fukutake 2,769 2.60
Mitsuko Fukutake 2,675 2.51
Junko Fukutake 2,655 2.49
Fukutake Education Foundation 2,430 2.28
Trust & Custody Services Bank, Ltd. 2,330 2.19Note: The Company holds 3,644 thousand shares of treasury stock without voting rights not included in
the above table.
Stock Price Range & Trading Volume (Osaka Securities Exchange):
Shareholdings by Type of Shareholder (%):
Financial Institutions27.73%
Other Corporations9.12%
Foreign Companies—Other19.95% Individuals and
Other38.57%
Securities Companies1.20%
Stock Price Range (Yen)
5,000
4,000
3,000
2,000
1,000
0
04/6 04/8 04/10 04/12 05/2 05/4 05/6 05/8 05/10 05/12 06/2 06/4 06/6 06/8 06/10 06/12 07/2 07/4 07/6
04/6 04/8 04/10 04/12 05/2 05/4 05/6 05/8 05/10 05/12 06/2 06/4 06/6 06/8 06/10 06/12 07/2 07/4 07/6
Trading Volume (Shares)
12,000,000
9,000,000
6,000,000
3,000,000
0
Treasury Stock3.43%
[ 94 ] Annual Report 2007
CORPORATE DATA
Company Name: Benesse Corporation
Headquarters: 3-7-17 Minamigata, Okayama-shi, Okayama, Japan
Date established: January 28, 1955
Capital: ¥13.6 billion
Number of employees: 2,885 (Non-consolidated, as of April 1, 2007)
Website: http://www.benesse.co.jp/
ORGANIZATION CHART (As of July 2007)
Board of Auditors
Board of Directors
Chairman and CEO
Vice Chairmanand Deputy CEO
LanguageCompany
Telemarketing Japan, Inc.
AVIVA Co., Ltd.
Benesse Institute for theChild Sciences, Parentingand Aging, Inc.
Benesse Style Care Co., Ltd.
Corporate
Merchandising & MarketingDivision
Parenting Business Division
Compulsory EducationDivision
Senior High School &University Education Division
Digital Business DevelopmentHeadquarters
Marketing Headquarters
Education Research andDevelopment Division
Lifetime ValueCompany
EducationCompany
President andCOO
Berlitz International, Inc.
Simul International, Inc.
General Meeting of Shareholders
PROFILE
CONTENTS
The name Benesse derives from the Latin words “bene,”
meaning good or well, and “esse,” meaning to live or to
be. Together, they embody our corporate philosophy of
helping people live well. Benesse defines its business
activities as education, languages, lifestyle and welfare,
covering virtually all aspects of people’s lives—from
childbirth to childrearing, school and family life, through
to old age. In all these areas, we are striving to live up
to our name.
[ 1 ] AT A GLANCE
[ 2 ] FINANCIAL HIGHLIGHTS
[ 4 ] LETTER FROM THE CHAIRMAN
[ 6 ] DISCUSSION WITH EXECUTIVES
[15] REVIEW OF OPERATIONS[16] EDUCATION GROUP
[22] LIFETIME VALUE COMPANY
[24] SENIOR COMPANY
[26] LANGUAGE COMPANY
[28] AVIVA BUSINESS/OTHERS
[29] MARKETING STRATEGY
[31] RESEARCH AND DEVELOPMENT
[33] THE FOUNDATIONS FOR HELPING PEOPLELIVE WELL[34] CORPORATE GOVERNANCE
[38] COMPLIANCE AND THE INTERNAL CONTROL SYSTEM
[40] BOARD OF DIRECTORS AND CORPORATE AUDITORS,CORPORATE EXECUTIVE OFFICERS,AND GROUP EXECUTIVE OFFICERS
[42] COMMUNICATING WITH STAKEHOLDERS
[49] FINANCIAL SECTION[91] CONSOLIDATED SUBSIDIARIES
[92] THE HISTORY OF BENESSE CORPORATION
[93] INVESTOR INFORMATION
[94] CORPORATE DATA
[95] BENESSE GROUP CODE OF CONDUCT
ON THE COVER: NAOSHIMA ISLANDNaoshima Island in the picturesque Seto Inland Sea is an idyllic and tranquilhideaway. Developed and run by Benesse, it weds contemporary art, architec-ture, nature and culture to offer visitors an unforgettable experience.
The building in the foreground is Chichu Art Museum, managed byNaoshima Fukutake Art Museum Foundation.
AT A GLANCE
EDUCATIONGROUP
SENIORCOMPANY
AVIVABUSINESS
OTHERS
LIFETIMEVALUECOMPANY
LANGUAGECOMPANY
SEGMENT SALESTO TOTAL SALES
58.9%
9.0%
2.9%
5.9%
6.6%
16.7%
Annual Report 2007 [ 95 ]
BENESSE GROUP CODE OF CONDUCT
To support “Benesse = well-being” for each individual
To sustain the provision of value to society
Established on November 5, 2001Revised on January 28, 2005
As members of the Benesse Group, we will provide sustained support to the realization of “Benesse = well-being”
for all stakeholders.
By offering high-quality products and services, we will provide value to society and continue unremittingly in
advanced and innovative efforts to influence lifestyles and support the well-being of each individual.
By sustaining the provision of inimitable and distinctive value, we are committed to becoming an essential
presence for society today and tomorrow. The corporate social responsibility we aim to fulfill is to grow as a
company together with society. Being fully aware of the importance of contributing to the solution of social
issues, we will broadly invest management resources and specialized knowledge, particularly for research activity
in the educational field, to contribute to the solution of issues.
In the organization of business management, we will promote efforts in reforming corporate governance as well
as in compliance, risk management, human resources development, and the environment to become a company
worthy of the trust of customers, consumers, shareholders, employees, local communities, and society.
As a member of the Benesse Group, each one of us without exception must conduct ourselves appropriately
and fairly in order to sustain the provision of value to society and to be worthy of society’s trust. To achieve these
objectives, the “Benesse Group Code of Conduct” specifies in practical terms the nature of conduct, standards,
and regulations to be observed.
*Please visit http://www.benesse.co.jp/english/brand/declare
©Benesse Corporation All rights reserved.
Printed on recycled paper in Japan
Corporate Communication &Investor Relations Department
1-34, Ochiai, Tama-shi, Tokyo 206-8686, JapanPhone: +81-42-356-0808Facsimile: +81-42-356-7301E-mail: [email protected]: http://www.benesse.co.jp/IR/english/index.html
STARTING A NEW JOURNEY
ANNUAL REPORT 2007For the Year Ended March 31, 2007
AN
NU
AL R
EP
OR
T 2007
©Chichu Art MuseumPhoto: Mitsumasa Fujitsuka