THE HAND BOOK

GETTING STARTED WITH TIME CREDITS

3

How to use the Handbook

This Handbook will support you to set up and use Time Credits in your organisation or group.

To start using Time Credits you need to go through the steps in the checklist on Page 4. Each step in the checklist has supporting information in this Handbook or additional resources or tools you can use, which will be provided separately by your Local Time Credits Contact.

If you have any questions about the Handbook or resources, please contact your Local Time Credit Contact.

WELCOME! You feel appreciated; it means that the couple of hours you’ve

given up of your time, it’s meant something to

somebody. Community member

4

TIME CREDITS SET UP CHECKLIST

action page date Complete? 1.  Complete the Expression of Interest form

2.  Sign the Community Partnership Agreement

3.  Identify the senior staff member who will be the strategic lead for Time Credits in your organisation

4.  Identify your day to day Time Credits lead — responsible for administration and bringing Time Credits into activities

5.  Spread the Word! Explain Time Credits to staff, service users and volunteers and get their input

6.  Map your assets and resources

7.  Earning and Spending activities

8.  Ready to go! Hold a launch activity where people can earn and spend

9.  Complete administration and monitoring 10. Evaluation - help us collect data to measure

impact

11. Review & Grow! Ensure Time Credits are helping you achieve your vision, and work together with your community to create more meaningful opportunities for more people to get involved with earning and spending

N/A

N/A

5

_______

_______

_______

5 _______

6 _______

8 _______

9 _______

11 _______

12

15

ongoing

_______

16 _______

This simple checklist will help you to work through the stages of setting up your Time Credits programme. Write in the date when you plan to complete the action, and tick off stages once they are completed.

5

TIME CREDIT ROLES

3.Strategic lead Responsibilities:

•  Driving the direction of Time Credits within your organisation

•  Ensuring staff are aware of Time Credits and how they fit into the organisation and their roles

•  Driving growth of Time Credit programme and integration across the organisation

•  Liaising with Time Credits Team around direction and progress of programme.

Person responsible:

4. Day-to-day lead Responsibilities:

•  Ensuring Time Credits are earned and spent in activities, and supporting other staff to do this too

•  Ensuring administration and reporting is completed and returned to Local Time Credits Contact

•  Providing Time Credits and relevant paperwork to other staff who give out or take in Time Credits.

Person responsible:

These are the roles that need to be filled within your organisation or group. They could all be done by one person, but for Time Credits to become sustainable we recommend having at least two people with some responsibility. Fill in the name of the person who will undertake each role below.

What having time credits personally has meant…It’s opened up new opportunities to me. It’s opened

up social avenues – I’ve now got a group of ‘nodding acquaintances’ at the gym, which helps you to anchor

yourself, to anchor your place in society, and your sense of identity.

Community member

6

Theo

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Bruce Lee (1940 – 1973)

VOLUNTEER AND EARN TIME CREDITS AS A THANK YOU!

participants as experts

I feel encouraged to attend a community group regularly and gain a lot of support from the group. I am

also planning to re-start an adult education course in

September this year, which will help me gain confidence, increase my physical and mental wellbeing and meet new

people. Member

Ethnographic research

into asset and complex needs

5. SPREADING THE WORD

Flyers and posters

The Introduction to Time Credits leaflet gives you all the basic info about Time Credits and you can use this to let people know what it’s all about. Spice also have more communications resources that you can use to spread the word and ensure community members, service users and staff are aware of the programme. Your Local Time Credit Contact can provide you with materials or templates, which include:

GROW

PLANCREATE

DOStart trading

6Spread the word

7Develop the networkMore Time Credit opportunities, 8

Explore the possibilities0

Agree the plan1

Set up the structures 2

Measure your progress 3

Deepen & embed

co-productionBuild co-production capacity /

9

Plan the futureSustaining what’s been achieved /

finding new opportunities10

3

Establish the network

What’s already out there / who’s already out there /

4

5 Co-design the project

Organisational strategy & aims /

Spice works with individuals, commissioners, providers and policy makers to co-produce best practice and demonstrate leadership on the key issues facing the H&SC sector, resulting in: Improving outcomes in social care services Improving health outcomes and reducing health inequalities

Reduction in demand for servicesGreater equality and access to servicesMore citizen-led servicesIncreased social capital Integration of health and social care services with wider communities.

Current partners include: Day services / Children’s Centres / Residential services / Stroke support / Peer support groups / Dementia support / Local authorities / Drug and alcohol support / Mental health services / Learning disability services / Young parent services / Community groups / Voluntary sector services / Arts groups / Sports clubs / GP surgeries / Carers / Public Health / Housing providers.

OUR VISION Communities and individuals will be at the centre of addressing the health and social care needs facing the UK

What having Time Credits personally has meant…It’s opened up new opportunities to me. It’s opened up social avenues – I’ve now got a group of ‘nodding acquaintances’ at the gym, which helps you to anchor yourself, to anchor your place in society, and your sense of identity. Member SPICE’S WORK IN HEALTH AND SOCIAL CARE

I feel encouraged to attend a community group regularly and gain a lot of support from the group. I am also planning to re-start an adult education course in September this year, which will help me gain confidence, increase my physical and mental wellbeing and meet new people. Member

Bespoke training programme for

service providers

Applied Research

and Innovation

Developing co-produced health and social care services

The Time Credits initiative has really fired up some very vulnerable and, at times, isolated individuals to give something of themselves to others. Very positive reception from [mental health peer support group] members and I think it’s excellent and very motivating. Mental health worker

Poster 03.indd 4

05/11/2013 14:24

please add your dots: 1=no/never, 5=yes/always

we value all

participants as experts

— whether through

training or experience

we build on people’s

strengths and abilities —

an asset-based approach

we see ourselves as

facilitators of change

rather than providers

of services

we promote relationships

of equality, reciprocity

and respect

we use local networks

& peer-support

to deliver outcomes /

support change

1 2 3 4 5HOW CO-PRO ARE YOU?

© This material is owned by Spice and may not be copied or altered without permission.

7

Spending menus

Briefing sheets and leaflets

Social media www.justa

ddspice.org

SPICE: AN INTRODUCTION

TO TIME CREDITS

Spending Time CreditsPeople can spend Time Credits to access services and activities where they earned their credits and with other Time Credit network organisations and community groups. 1 Time Credit is always equal to 1 hour of activities and has no cash value. Time Credits can be spent in different ways:

• Physical activities including swimming, gym, tennis, hockey, golf and exercise classes, bowling, freerunning• Learning and skills classes such as computing, arts & crafts, drama & dance, bread making and accredited training• Community activities such as coffee mornings, bingo and pamper evenings• Cultural activities such as plays, comedy, music shows, museums, historical sites and films• Trips to resorts, for shopping or to local attractions• Room and venue hire• Tea dances• Physiotherapy• CD and DVD hire• Children’s activity and soft play centre

Earning Time CreditsPeople earn Time Credits by giving time to their community. Anyone can earn Time Credits, through organisations that are part of the network, and everyone’s time is equal. Time Credits are given for active contributions to the community and not to reward good behaviour or for attendance.Examples of how people earn Time Credits include:• Planning and running community events and activities such as fetes, carnivals, parties and coffee mornings• Informing the planning and design of services through forums and consultations

• Supporting others in learning and development activities e.g. sharing computer skills• Delivering and coaching community activities e.g. running drama or art classes• Helping in day centres and cafes and lunch clubs for older people• Supporting people with long term illnesses• Administrating the Time Credits system within an organisation• Befriending

• Helping school children with reading• Taking part in gardening activities, after school clubs and environmental clean ups

It has given them so much encouragement to participate in day to day life and encouragement in saying, yes, I can do these things.Sabrina, PLUS

I feel that Time Credits have taken me places that I haven’t seen before…It has helped me to gain confidence in myself and improve the way I now live my life. Through Time Credits I have made lots of new friends.Cheryl

Community Spending Corporate SpendingAt the

organisation where the time

credit was earned

As a gift or thank you to

someone else for their help

At another organisation

where people earn credits

At a local leisure service or business

In another part of the Time

Credits Network in the UK

Doparticipantsneedtosignupforasetperiodoftime? No. A person might only ever earn one credit, or they may earn them infrequently, or as often as they are able.

They will need to fill out a membership form the first time they earn a credit so that we can start to build a picture of the different people earning Time Credits in the community. Howlongdopeoplehavetospendtheircredits? There is currently no time limit on credits, although we do encourage people to spend them as this means that they are availing themselves of useful and interesting opportunities, and enables the circulation of credits as an effective community currency. HowdowegettheTimeCreditnotes? The Locality Facilitator will sign out the Time Credit notes to you when you have decided how you would like individuals to earn and spend credits with your organisation.

Someone in your organisation then needs to record when you sign out credits for an activity. We provide an easy- to-use form for this purpose. We need to keep track of credits because they are a form of currency. When you request more Time Credits from the Locality Facilitator, we will ask to see this form to check that the number of credits we have signed out to your organisation matches the number you have given out. We also collect data about what activities credits have been earned and spent on.

Whathappenstotheinformationyoucollect?We collect data on earning and spending so we can monitor the growth and progress of the Network.

We also ask individuals to fill in a membership form when they earn their first Time Credit. This is so we can start to build a picture of the different people earning Time Credits in the community and see if we are reaching a wide range of people. We do not share any personal data with anyone else.

Wedon’thaveanybudgetforprovidingspendingactivities.Canwestilltakepart? This is a common and valid concern and the simple answer is ‘yes’. However, we do ask you to make a commitment to thinking about how you might accept Time Credits.

We’ll help you to link the development of spending to your organisational objectives, and build it into current projects or future plans. You could accept credits for events or activities you currently charge for, such as tickets to a school concert, or entry to an existing fundraising event, or something new led by volunteers earning credits. You can control the number of people who can use their Time Credits at an activity or event by limiting the Time Credit places available. You can also work in partnership with other Time Credit partners to develop spending.Howdowesupportpeopletovolunteeriftheyhavecomplexneeds? Time Credits are a tool for broadening inclusion so anyone can take part in anything that is appropriate for them. We believe everyone has something to give, regardless of age or disability.

We are working with a wide range of organisations including day-centres and social-care providers to develop ways that people can participate, and we can provide you with support to ensure that opportunities for earning and spending credits are available to everyone.

FREQUENTLY ASKED QUESTIONS

SPENDING YOUR TIME

CREDITSLondon 2017/18

66

Look out for the Time Credit icons

Where this icon appears, it means there are various activities

available with different Time Credits values.

Some of the spend opportunities in this brochure are restricted or

subject to the venues discretion, for regular updates contact the

Partnerships Team to subscribe to your area newsletter. If you’re not

sure about the details of an offer please use the contact details on each

page to check before you spend.

This blue ‘Spend’ icon appears alongside each activity

to tell you how many Time Credits you’ll need to take part.

Help & supportContact us on 020 8980 2691 if you require this brochure in a different format, or if you’d

like to support someone to spend their Time Credits.

Many of our partners will allow entry for a registered carer to accompany disabled

members who have earned Time Credits, however we recommend you call ahead to

check with the partner to avoid disappointment.

If you or someone you are spending with have any specific accessibility needs, please

call our partners before visiting and they’ll be happy to help.

Key for activity type

ARTS, THEATRE AND MUSIC

CULTURE AND HISTORY

LEARNING AND SKILLS

PLAY AND RECREATION

HEALTH AND WELLBEING

LEISURE AND SPORT

TRIPS AND EVENTS

ROOM EQUIPMENT HIRE

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Put your Time Credits to good use

Donating You may want to donate your Time Credits to

an organisation who could use them. Examples

include pooling Time Credits and donating them to

a school to pay for a special trip, or giving them to

a local group so they can to help keep it running.

Gifting You can gift your Time Credits to friends and

family so they can spend instead! Gifting to your

loved ones gives them a choice as to where they

spend. Great for special occasions, birthdays or

for no reason at all, it always feels good to give!7

You can use an asset mapping sheet to help people think through the different types of asset that exist: Or you can just have a group conversation and make a list…but we always find something colourful helps people get thinking! 8

To identify the opportunities for your Time Credits programme, the starting point is all the assets you have in your group, community or service. Map your assets These should include:

•  People’s skills, interests, knowledge, talents and experience

•  Physical resources such as rooms, outside spaces and equipment

•  ‘Intangible’ assets – for example, your networks, your reputation or the knowledge you have of an area or community.

Involve your volunteers, service users and staff in identifying all the resources available to you. Think about how they are used at the moment and new ways they could be used, to identify possible Time Credit earning and spending opportunities.

Asset Mapping Activities Mapping assets can be done in different ways.

You can run a creative workshop where you ask people to write ideas on post its or shapes and create something spectacular:

6. MAPPING YOUR ASSETS AND RESOURCES

Spice Support Spice can help you to map out your assets. We’ll work with your service users or

community members & staff to identify people’s skills, abilities

and interests and help co- develop earning and spending

opportunities. We usually do this through fun, creative, interactive

workshops or open events.

9

Earning activities •  How do people give their time now?

•  Are there any activities that need more support?

•  Could people who participate in an activity help run or lead it?

•  Do service users or volunteers support staff to deliver activities?

•  What resources could be used differently – e.g. creating a vegetable patch or flower bed in an under-used open space, or setting up activity sessions in an empty room?

•  What untapped potential is there among your service users or community – e.g. skills and time that could be shared with others or talents that others would benefit from?

•  What could people do that supports your vision – e.g. if your organisation aims to increase independence, what earning activities would support this, such as befriending or supporting people to access local services?

Examples of Earning activities •  Service users or volunteers sitting on

staff interview panels or decision making committees

•  Running or helping with activities:

-  teaching dance, art & craft, exercise, gardening, language or other classes

- making and displaying advertising posters

- helping plan activities, perhaps on a committee

- preparing activity spaces for use, or helping with refreshments

- sharing skills or experiences either 1-1 or with a group, from reading or budgeting to conversation to showing someone around a service or new town

- cooking or preparing food for group social activities or communal meals

•  Sharing personal experiences to help inform service development, advocating on behalf of other service users or community members – acting as an ‘Expert by Experience’

•  As a peer supporter, in a group or on a 1-1/ buddying basis

•  Giving time to help maintain or improve the physical environment, e.g. park clean ups, litter picks, painting & decorating, gardening

People are starting to recognise that we really value their skills…One mum came in specifically for time credits because

she wanted to use [the gym]. The Time Credits meant that she kept coming back and now she’s now gone

onto to get a job as a cook at one of our centres.

Children’s Centre Manager

Spice Support Spice can help you to identify ways you can develop community

spending, working with you, your service users or community members

and staff. Once you’ve mapped your assets, you can use them to identify earn and spend activities. To do this, think about the following.

7 . EARNING AND SPENDING ACTIVITIES

10

Examples of Community Spending activities Social and group activities, such as •  Film nights •  Coffee mornings •  Pamper evenings •  Seasonal events eg Halloween or

Easter parties, summer BBQs Classes or taster sessions, such as •  IT (computer) lessons •  Art classes •  Exercise or dance classes •  Bingo Access to facilities, such as •  Room hire •  Skittle lane use •  Use of snooker tables or games facilities •  Sports facility hire e.g. sports pitch or

court •  Pitches at car boot sales •  DVD or CD hire Access to entertainment, such as •  Music nights or concerts •  Plays •  VIP areas at public events eg school plays

or fireworks nights Trips. These can be to: •  places in the Spending Menu but with

additional transport provided and accessed with Time Credits

•  free attractions eg national parks or to go shopping

•  paid for attractions, funded through existing budgets or additional fundraising

Parents are now running sessions rather than just attending so the

time credits have encouraged them to take more responsibility. They

are delivering the service alongside us!

Children’s Centre Manager

Community Spending activities •  What existing activities, trips and services

that people access could be used as spending activities? If they are paid for, you can run them as dual currency, cash and Time Credits.

•  Do you have any activities that are under used? Even if they are free to access at the moment, could you charge a small fee? Often charging for an activity can make it more desirable to people

•  Could you add a VIP area or experience to a free activity, e.g. front row seats at a school play?

•  What new activities, trips or services that people want to access could you develop with the resources you have identified?

•  What physical resources could you allow access to with credits e.g. room or garden hire?

•  What skills or abilities are there among your service users or community members that people could access with Time Credits – e.g. IT skill sharing or arts/sewing groups?

•  What could people access that supports your vision– e.g. if you support people to become more physically healthy, could you set up a walking group or dance lessons?

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8. READY TO GO

Once you’ve identified your starting points, just go for it! Actually handing out your first Time Credits can sometimes feel a bit daunting, but it’s the best way to find out what works.

A good way of getting started is to hold or build on an event where plenty of people can earn credits. This could be: •  A celebration event e.g. a party or fete

•  A fundraising or awareness raising event e.g. a seasonal fair or festival

•  A service user forum or meeting

•  A grounds clear-up or garden maintenance activity.

Straight after your first earning activity, it’s a good idea to provide a spending activity as soon as possible, to encourage people to spend their credits. This is very helpful for people who may find the idea of time Credits harder to understand, or who are less likely to try new spending activities. This spending activity might be: •  A group trip to somewhere in the local

Time Credits Brochure, e.g. a local leisure centre or entertainment venue

•  A spending activity at your organisation e.g. a coffee morning, group meal or pamper session.

Helping people try new activities Spending Time Credits at local businesses and leisure services can offer great benefits to people who earn Time Credits, and could be their reason for getting involved in Time Credits in the first place. However, many people often need support to begin spending at new places due to access, confidence and other barriers, and we work with organisations and groups to do this. This might be through:

•  Organising group trips or arranging transport (this could form part of Community Spend)

•  Raising awareness of opportunities that people may not have thought would interest them

•  Exploring barriers to spending and working with spending partners to address these

•  Developing peer support or befriending so people don’t have to go alone

•  Identifying new spending opportunities that people want.

Time Credits have helped me to regain some sort of community life. This time

last year I was too afraid to go outside on my own and

knew noone in my local area.

Community member

We would like to take this opportunity to make sure all of our partners and members are aware that our Time Credit spend partners operate out of goodwill. We ask that they treat you the same as any customer and in return please treat their staff with respect. Without our Spend partners, we couldn't have Time Credits!

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9. ADMINISTRATION AND MONITORING

We keep administration as light as possible so you can focus on action, but there is some information that must be collected and returned to your Time Credit Contact on a regular basis to help us report on activity and keep programmes running locally. The type of information we ask for includes:

•  Member contact details

•  Equal opportunities data

•  Number of credits issued through earning activities

•  Number of credits collected through spending activities.

Our recommendations for administration are:

•  Each organisation has one lead person responsible for administration and monitoring

•  The lead person gives out notes and forms to everyone who is running a Time Credits activity, who then collect the information from that activity and passing it back to the lead.

We do not share any personal

information about Time Credits

members with anyone else.

SPICE SUPPORT

Spice provides training and support to make sure

organisations are comfortable with

administration and reporting. Copies of all the necessary forms and spreadsheet will be provided by your Local

Time Credit Contact.

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us (3

72 –

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BC

)

Bruce Lee (1940 – 19

TIME CREDITS ADMINISTRATION PROCESS

1.  MEMBERSHIP AND CONSENT FORMS 1. 1 Complete Membership form and equal opportunities data for each member

1.2 Complete Consent for photography and case studies form for participants if you take photos of them or tell us about their experiences

2. EARNING TIME CREDITS 2.1 Complete Activity: Earning form for each activity where people are earning Time Credits

2.2 Give out Time Credits to each participant at the end of the activity

3. SPENDING TIME CREDITS 3.1 Complete Activity: Spending form for each activity which people have spent Time Credits

3.2 Collect in Time Credits and reissue to earners or hand back to your Local Facilitator

SPICE_MEM_ADULT_ENG/WALES V4 RB

By filling out this form you will become a member of your local Time Credits network and the national Spice Time Credits network, joining thousands of other people who are earning and spending Time Credits at partners across England and Wales. Name of the group, service or organisation you earn Time Credits with: ___________________________________________________ Your contact details First Name (required): Surname: Date of Birth: Address Line 1: Address Line 2: County or Borough: Postcode: Landline or Mobile phone number:

Email address: Do you/have you used the services of the organisation or group ☐ Yes ☐ No you earn Time Credits with? Have you ever volunteered before? ☐ Yes ☐ No Have you regularly volunteered your time in the last 12 months? ☐ Yes ☐ No I confirm I’m happy to be contacted by Spice and its delivery partners with news about Time Credit offers. ☐ Yes ☐ No I confirm that I'd like to join Spice and become a member ☐ Yes ☐ No of the Time Credits Network. I confirm that I have the permission of my parent or guardian ☐ Yes ☐ No to join if I am under 16. I agree to have my information stored electronically in accordance with ‘How Spice will use your data?’ below. ☐ Yes ☐ No How will Spice use your data? All personal details including your equal opportunities information will be stored electronically and accessible by Spice, the organisation(s) you earn Time Credits with and the service funder where relevant (the ‘commissioner’) solely for monitoring and evaluation purposes. Spice or its service commissioners will not pass your information on to any third parties or use it for marketing purposes in accordance with the Data Protection Act 1998.

From time to time members of staff working for Spice Innovations Ltd may wish to take images* or collect stories from you or your family participating in time-earn or time-spend activities or events which have been organised as part of your local Time Credits programme.

All images and stories will be stored electronically on secure networks and used for evaluation and/or promotional purposes only.

To comply with the Data Protection Act 1998, we need your permission before we collect any images or stories of you or your family members. Please complete, sign and date this form giving your consent. The images taken, or any other information you provide, will not be used for any other purpose. I agree that you may use the images taken of my family members or me at: on: by: I/we understand that these images and information will be used for programme evaluation and/or promotional purposes in Spice literature and may be published on selected websites.

Please note that websites can be seen throughout the world, and not just in the United Kingdom, where UK law applies. Please also note the conditions for use of these images. I have read and understood the conditions of use.

Signed: Date:

Print name:

Names and ages of children (where applicable):

Address: Phone number: Conditions of use This form is valid for three years from the date of signing only. Your consent will automatically expire after this time and we will not re-use any images after this time. We will not include details of full names (which means first name and surname) of any person in an image without specific separate consent. Personal information provided on this form will be used solely to comply with data protection. Where we are able we will forward you copies of the images to be used.

*The term images include photographs, video, website and mobile phone pictures.

Date Activity How many people came to take part

How many Time Credits given out

Helping build links between different generations? (Y/N)

Any new people? (Y/N)

Lancashire Time Credits Completed by: Name of group/project: This form should be completed by anyone running activities where community members are earning Time Credits. If you have any questions please get in touch with your organisation’s Time Credits Lead.

Date Activity How many people came to take part

How many paid with Time Credits

How many Time Credits collected

Any new people? (Y/N)

Lancashire Time Credits Completed by: Name of group/project: This form should be completed by anyone running activities where community members are spending Time Credits.

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TIME CREDIT

14

Coming

5. DISTRIBUTING TIME CREDITS INTERNALLY

5. Use this form to keep track of Time Credits given out to other people in your group or organisation who distribute them at activities

4. RECORD ELECTRONICALLY 4. Record information collected from membership, equal opportunities, earning and spending forms onto online reporting system https://reporting.timecredits.com/login on a regular basis, monthly or a minimum of once a quarter

Name of organisation:

* I understand how time credits should be used and when they should be given out.

Date How many Time Credits

given out

Received by (sign and print)*

Lancashire Time Credits

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10. EVALUATION

Time Credits are a tool for transforming communities and we want to make sure that programmes are making a difference to local people. An independent evaluation team has developed a framework to help us measure the impact of Time Credits on the following areas: •  Individuals improving quality of life and

well-being

•  Organisations higher quality services and better value for money

•  Communities greater sense of community

We use a range of approaches to measure the success of Time Credits and understanding our membership is vital to doing this successfully. By completing your monitoring returns at regular intervals, you support us to understand the impact Time Credits are having locally and nationally.

We also hope you will support us to help collect evaluation data. This might be through an annual survey of individuals, or by supporting a baseline survey with regular follow-up. This will support us and you to better understand the change experienced by people who earn and spend Time Credits.

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Once your service users or community members have been earning and spending for some time and you would like to take the programme further, it’s time to review your Time Credits programme. At this point you will revisit your original vision and aims, and assess how well you feel you are moving towards achieving it. You’ll also revisit your mapping of assets and resources – you might be able to add to it, and you can use it to identify where you roll Time Credits out to next. It’s really useful at this point to make sure the people who are earning and spending Time Credits feed into decisions about growth, so they are driving the programme forward with you.

Reviewing your Time Credits programme, and growing it, is an on-going process that will continue as long as you are using Time Credits, to ensure you are staying true to your vision and to help you achieve meaningful change.

A lot of them [service users] don’t consider themselves volunteers.

They don’t realise a lot of the time that they’re doing something, so when they get something back...

it’s quite inspirational for them.

I have done something, and I am worthwhile.

Community Centre manager It’s created more of a buzz and excitement

amongst residents and there’s been an increase in resident participation.

Supported Housing Skills Coordinator

11. REVIEW AND GROW

Spice Support Spice will meet

with you to review progress and opportunities for growth.

Time Credits networks In addition to support and advice from Spice, you can benefit from the experiences of other organisations and groups that use Time Credits through Spice’s Time Credits networks. In each locality we work in, we bring people using Time Credits together to share ideas and lessons learned and to look at how they might work in partnership.

This has included sharing resources, developing new earning opportunities and holding joint community spend events, such as a bingo night where 3 organisations worked together to provide the venue, equipment, event organisation and volunteers on the day. Your Local Time Credits Team will let you know when these are taking place and we hope you’ll come along.

17

This chart illustrates the potential impacts of Time Credits for an organisation delivering services. You can use this to assess where you are and where you’re hoping to get to...

Service users recognised for the time they already give to make the service better & to support each other.

1 recognise people

2 building on abilities and interests of all

More time given by more people in the service or group.

Opportunities for everyone to earn and spend internally.

Staff and service users collaborate on new activities. Individuals & groups go out together to try new activities and services. People come to spend credits at your organisation or group.

3 Co-created and

Co-delivered services

Time is earned and spent throughout the service. New user led groups form & peer support increases.

Service planning is co- produced with service users. Staff increasingly become facilitators and collaborators.

Service becomes a venue for the wider community.

THANK YOU FOR WORKING WITH

US TO HELP BUILD STRONGER

COMMUNITIES