Stakeholder Mapping and Analysis!

STAKEHOLDER  CENSUS:  OPINION  &  ISSUE  IDENTIFICATION  

•  Social  License:    Opinion  of  company  and  project?  •  Preoccupa1ons:    Key  issues  of  concern?  

STRATEGIC  PRIORITIZATION  OF  STAKEHOLDERS  &  ISSUES  

•  Power:    Who  influences  whom?  •  Salience:    How  much  do  they  care?  •  Effec1ve  power  =  Power  ×  Salience  

FINANCIAL  VALUATION  (FVTOOL)  •  Value  added:    Es@mate  for  each  ini@a@ve  •  Integra1on:    Embed  into  planning  process  

STRATEGIC  RECOMMENDATIONS  &  SCENARIO  ANALYSIS  

•  Ini1a1ves:    Around  which  issues?  •  Coali1on-­‐building:    With  which  partners?      

•  Performance:    How  might  specific  inita@ves  play  out?  

Social License to Operate

 

*  Adapted  from  Thomson  &  Bou1lier  (2011)  

Stakeholder perceptions of the acceptability of a company & its local operations at a moment in time.  

CapitalCity ofCountry B

Mine 1 Mine 2 Mine 3

Score  (out  of  5

.0)  

Stakeholder  Support  PaFerns  in  Two  West  African  NaNons  

Capital City of Country A

Mine Site A

Mine Site B

Stakeholder  support  in  capital  ci1es  is  significantly  higher  than  at  mine  sites.    

Country  A   Country  B  

Score  (out  of  5

.0)  

 “We  can  gain  

from  a  rela@onship  with  

the  mine.”    

 “The  mine  does  what  it  says  it  will  do  in  its  rela@ons  with  our  organiza@on.”  

 

 “Our  organiza@on  and  the  mine  have  similar  visions  for  the  future.”  

 

 “The  mine  takes  account  of  our  interests.”  

 

CapitalCity ofCountry B

Mine 1 Mine 2 Mine 3

Score  (out  of  5

.0)  

Stakeholder  Support  PaFerns  in  Two  West  African  NaNons  

Capital City of Country A

Mine Site A

Mine Site B

Stakeholder  support  in  capital  ci1es  is  significantly  higher  than  at  mine  sites.    

Country  A   Country  B  

Score  (out  of  5

.0)  

CMTY

Country  A    Mine  Site  A  Top  stakeholder concerns  by  socioeconomic  group    (bubbles  indicate  average  menNons  per  stakeholder)  

Wide  agreement  on  top  issues.  

Cmty

Rela@vely  more  important  now    

No  longer  broadly  important  

Country  A    Mine  Site  A  Top  stakeholder concerns  by  socioeconomic  group    (bubbles  indicate    average  menNons  per  stakeholder    weighted  by  effecNve  power)      

3.9

3.8

3.6

5.2

4.4

7.2

6.9

5.3

7.0

6.4

7.0

4.6

6.2

4.7

4.5

4.5

4.5

4.5

7.2

4.5

4.5

7.9

11.7

0.5

1.5

2.5

3.5

4.5

5.5

6.5

7.5

8.5

9.5

10.5

11.5

12.5

13.5

14.5

15.5

16.5

17.5

0.5 1.5 2.5 3.5 4.5 5.5 6.5 7.5 8.5 9.5 10.5 11.5 12.5 13.5 14.5 15.5 16.5

sanitation/hygiene  

rates  and  payments

education  infrastructure

water

community  infrastructure

negative  health  concerns

Education/skills  training

information  provision

#N/Awa-­‐ver-­‐ers  

(n=30)

cheer  lea-­‐ders  (n=24)

sup-­‐por-­‐ters  

(n=22)

disint.  skep-­‐tic  

(n=19)

by-­‐stan-­‐ders  (n=18)

inter-­‐roga-­‐tors  

(n=17)

chal-­‐len-­‐gers  (n=6)

oppo-­‐nents  (n=2)

#N/A#N/A

#N/A

unemployment

0

0

0

0

0

0

transport  infrastructure

land  use  and  waste

#N/A#N/A#N/A#N/A

Country  A    Mine  Site  A  Top  stakeholder concerns  by  strategic  group    (bubbles  indicate    average  menNons  per  stakeholder)  

 SLO:  SALIENCE:  HI    

 SLO:  SALIENCE:  HI  

 

 SLO:  SALIENCE:  MED  

 

 SLO:  SALIENCE:  HI  

 

Nat’l Police

Nat’l Health ServiceSite A MuniAsy

Nat’l FireSrv

Site A_ChfNat’lDptUrbRds

Rdo Sta A

Rdo Sta B

Nat’l Health

Asy 3

CEO

Wms Grp

Enterprise A

Rdo Sta CRdo Sta D

InvestigationNat’lMilitary

Youth Grp

Education

Nw_Asy

Nwspr A

QnMCityHth

Town Asy

LandCom

T&C Plans

CvcEducEmplCom

Nat’l Minerals

Most  InfluenNal  Stakeholders,  Mine  Site  A  

   

 Legi1ma1on  poten1al  

 

RdoStaA

RdoStaB

Nat’lPolice

MediaSiteA

Nat’l FireSvc

Nat’lHealthSvc

Nat’l EPA RdoStaC

RdoStaD

RdoStaE

WmsGrp

NBSS IndustryChf_AYouthChair City A Asy

City B Asy

Site A MuniPlans

MiningCo ANatlDptUrbRds

TownAUnit

TownBUnit

Chf_B

City C Asy

City D Asy

XYZSvcs

Important  Media  Sector  Links,  Mine  Site  A  

Hypothe@cal  issue:  cholera  outbreak  aWributed  to  mine  

Mi@ga@on  strategy:  -­‐  partner  w/Nat’l  Health  Service  

-­‐  control  messaging  using  Health  Service’s  influence  over  local  

radio  sta@ons  

TownGAsyRdoStaA

NatlPoliceTownGHth

MktWmn

ChfAChfB

ChfC

ChfDChfE

ChfF

TownBAsyTownAAsy

TownCUnitTownCWmn

TownDAsy

TownEUnit

NatlSSNIT

ChfH

TownEAsy

NatlEnvSciTecTownAFarmers

TownFUnit

TownHYth

TownZAsy

TownDWmn

SiteAMWWivesTownXAsy

TownX_QnM

TownQ_Rgt

CoA_CEO

CoA_T&CPlans

CoAAsy

CoAStoolands

Powerful  Stakeholders  Connected  to  Top  Issues,  Mine  Site  A    

Scenario  Analysis  •  Dynamic  expected  u@lity  model  with  social  preferences  and  structure  •  Resembles  models  used  by  US  intelligence  agencies,  World  Bank,  EC  •  Stakeholders  seek  to  influence  other  stakeholders’  opinion  on  an  issue  

•  Level  of  social  license  granted  to  company/project  

Narrow initiative: Transportation#

PartnersMunicipal Council

Nat’l Health Service Land Ministry#

Broad initiative:Unemployment & Skills Training#

Partners NGOs

National Government Multi-stakeholder forum#

current:  3.11  Social  License  Score  

3.77   4.03