staithe surgery 2013/14 patient questionnaire analysis

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Staithe Surgery 2013/14 Patient Questionnaire Analysis

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Opening Times Q26 Is your GP practice currently open at times that are convenient to you? Number of responses Yes240 No27 Don't know8 Q27 which of the following additional opening hours would make it easier for you to see or speak to someone? (Place x in all boxes that apply) Number of responses Before 8 am27 At lunchtime15 After 6.30pm34 On a Saturday48 On a Sunday15 None of these17

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Page 1: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Staithe Surgery 2013/14Patient Questionnaire Analysis

Page 2: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Questionnaire Facts

• 300 Questionnaires handed out• 300 Received back• 65% of responders have a long term condition• 2% Aged under 16• 24% Aged 16-44• 41% Aged 45-64• 22% Aged 65-74• 12% Aged 75 and over

Page 3: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Opening TimesQ26 Is your GP practice currently open at times that are convenient to you?

Number of responses

Yes 240

No 27

Don't know 8

Q27 which of the following additional opening hours would make it easier for you to see or speak to someone? (Place x in all boxes that apply)

Number of responses

Before 8 am 27

At lunchtime 15

After 6.30pm 34

On a Saturday 48

On a Sunday 15

None of these 17

Page 4: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q40 Overall experience of your GP Surgery?

2012/13 2013/14

Page 5: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q20 How quickly do you usually get seen – by a particular Doctor?

2012/13 2013/14

Page 6: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q13. Phones

Page 7: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q22 How quickly do you usually get seen by any Doctor?

2012/13 2013/14

Page 8: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q24 Waiting time for consultation to start.

2012/13 2013/14

Page 9: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q37. Understand your health problems.

2012/13 2013/14

Page 10: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q38 How well does the practice help you to cope with your health problems?

2012/13 2013/14

Page 11: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q39 Keep yourself healthy.

2012/13 2013/14

Page 12: Staithe Surgery 2013/14 Patient Questionnaire Analysis

Q43 How do you rate our prescription ordering and collection service?

2012/13 2013/14