st. mary's and best practices

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From 1945 to 2013: Is it Really that Different Today? “Looks like St. Mary’s is in a bad way…” August 1, 2013

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Page 1: St. Mary's and Best Practices

From 1945 to 2013:Is it Really that Different Today?

“Looks like St. Mary’s is in a bad way…”

August 1, 2013

Page 2: St. Mary's and Best Practices

Key Realities

Even Mr. Bogardus would have to agree…The need for facility improvements is greater today than in the past 40 years.

• Aging infrastructures.• Impact of technology.• Projects postponed as the economy “tanked.”• Debt financing no longer an option• Others?

Page 3: St. Mary's and Best Practices

Key Realities

• The Old: “Living Endowments” provided by religious orders.

• The New: Need for competitive compensation.

• Do you think Ingrid Bergman and Bing Crosby made 80% of the public school wage?

Page 4: St. Mary's and Best Practices

Increased Competition

• For the right students…

• For the best teachers...

• For the charitable investment…

Page 5: St. Mary's and Best Practices

Key Realities

• Increased demand for tuition assistance.• Shrinking high-school population.• Families choosing Catholic grade school OR high

school – not both.• Increasing wages and benefits costs.• Questions of tuition “elasticity” and families feeling

crunched.

All Add Up to the #1 Reality…

Page 6: St. Mary's and Best Practices

We need…

• More Capital Dollars: renovations, repairs, technology, new facilities.

• More Operating Dollars: programs, tuition assistance,merit scholarships, faculty.

NOW!!!

Page 7: St. Mary's and Best Practices

What won’t work…

• “Drive Thru” fundraising.

• “Scorched Earth” fundraising.

• “Snow plow” fundraising.

There are no shortcuts to success.

Page 8: St. Mary's and Best Practices

It begins with…

Page 9: St. Mary's and Best Practices

What is Bogardus’ Vision?

What is Sister Benedict’s Vision?

Page 10: St. Mary's and Best Practices

Flowing from Vision…

…a plan thatmakes sense

Page 11: St. Mary's and Best Practices

Strategy

• What is the Sisters’ plan to secure new facilities?

• Where are their energies focused?• What are the nuns NOT doing?• What key tactics do they employ?

Page 12: St. Mary's and Best Practices

What Works

• Patience…• Dual-team approach…• Clear and concise request…• Listening…• Responding…• Leading…challenging

Page 13: St. Mary's and Best Practices

The Gameplan

• Vision – “I see a school!”• Shared ownership – “Let’s get Bing on board!”• Transfer ownership – “You can transform!”• Establish a cultivation plan.• Engage…listen…adapt…overcome.• Solicit• Close.

Pray.

Page 14: St. Mary's and Best Practices

2013 Development Best Practices…or…

WWBD*

*What Would Bing Do?

Page 15: St. Mary's and Best Practices

Survey Take-Aways

• One-person shops?

• Two-person shops?

• Three?

• Four?

• More??

Page 16: St. Mary's and Best Practices

Which describe your work reality? Under-staffed

WAAAY under-staffed

Tactical rather than strategic

Focused on activity (getting out the mailing, organizing reunions) rather

than results (meeting funding goals)

Overwhelmed

Page 17: St. Mary's and Best Practices
Page 18: St. Mary's and Best Practices

Lessons from India…From Better by Atul Gawand

The Nandid Hospital & Your Advancement Office

StaffingBudgetWork EnvironmentResults

Others?

Page 19: St. Mary's and Best Practices

Applications

How do the staff deal with the reality?

9 surgeons for 2.3 million peoplePaint peeling, no AC, faulty equipmentHundreds show up daily…36 patients seen by one MD in 3

hours…(avg. = 5 minutes per patient)

How do you deal with your reality?

Page 20: St. Mary's and Best Practices

The Lessons• “Where they had control…they sought betterment.”

• They believed in themselves.

• They kept going.

• They were focused.

• They established camaraderie.

• What else?

Page 21: St. Mary's and Best Practices

Apply! What is it you are charged with doing?

ADVANCEMENT

• What behaviors and activity will bring the results you need (i.e. $$!)?

• What activities are interfering with your focus?

Page 22: St. Mary's and Best Practices

So…

What Should Your Advancement Office and

Behaviors Look Like?

Page 23: St. Mary's and Best Practices

100% Full-Time Focus on Revenue

• Major Gifts!

• Relationship-building activities (for short, mid or long-term revenue).

• Strong annual fund – secure immediate, needed revenue and identify current and future major gift prospects.

• Office focus = Maximizes Charitable Giving and Fundraising Revenues…period!

Page 24: St. Mary's and Best Practices

Resource Appropriately• “Every organization is perfectly designed to get the results it is

getting”...

• Part-Time Staffing = Part-Time Results.

• Strong Relationships = Large, Transformational Gifts.

• Data “drives” the giving “engine.”

• Yes, you need donor research.

• Yes, you need a travel budget.

Page 25: St. Mary's and Best Practices

What Advancement is NOT

• An office for part-timers.

• A party planning office.

• A cultivation department.

• A newsletter department.

Page 26: St. Mary's and Best Practices

The IDO: Core Functions and Positions

• Relationship Management• Data Management• Annual Giving Management• Operations• Administrative Support

» Strive for a $.25 cost to raise $1.00

Page 27: St. Mary's and Best Practices

Stop me if you’ve heard (or said!) this before…

• “We need more alumni activities in order to get more giving participation.”

• “That person isn’t ready to be solicited. She needs more cultivation.”

• “Reunions are critical to advancement!”

• “Our board should be out asking for money.”

• “Prospect research is too expensive – it’s not in the budget.”

• “We have to hire an events person before we hire a major gifts person.”

Page 28: St. Mary's and Best Practices

Best Practices

• Stay Focused – major gifts, revenue, building the “right” relationships and connections.

• Do only what you can – and execute flawlessly.

• Don’t worry about everything you are NOT doing.

• Think: will this activity truly advance my school?