st , 2008
TRANSCRIPT
May 21st, 2008.
Dear Seema,
We would like to convey our heartfelt thanks for all the great
services that you and your company provided in successfully finding a
wonderful client for my current townhome (rental).
We would also like to take this opportunity to thank you
wholeheartedly for finding us a new single family home with all the
great features that we always dreamed about and more importantly in
negotiating the deal to fall within our budget.
It's always a pleasure to work with a wonderful person like you. On a
scale of 1-10 (with 10 being the best), we would definitely rate you #
10 since we never had any issues with you whatsoever in the whole
process. You were very diligent on all the subject matters – small or
big, and your timely response to all our inquiries, questions and
concerns is something we've always admired and would love to share
with others. In all these days that we’ve worked with you, we’ve
always felt like working with one of our own family members and we
once again attribute that to your sincerity & hardworking nature and
doing your best in winning the deals to the likings of your client.
We would definitely recommend you to all our friends and relatives. We
look forward to continuing this relationship and working with you in
our upcoming new home and also in any other contracts that may come up
in future.
Your everlasting enthusiasm and strong zeal to excel make you a strong
asset to whoever you work for. We wish you Good Luck for all your
future endeavors!!
Sincerely,
Indu Sriram & Sriram Rajagopalan
(703) 222-7747
Hi Seema
I would like to share my experience working with you for my first
home purchase. Here are the following things I noticed when I was
working with you.
1) Excellent quality of service and response time.
2) Showed very best personal interest to work towards all my
needs.
3) Customer friendly and going the extra mile to help me and my
wife with all our requests.
4) Prompt resolution to all our concerns.
5) Providing me a copy of the closing checklist and deadlines for
Loan approval, Home inspection, Termite inspection, Radon
inspection, final walkthrough, HUD Settlement Sheet etc. and
working with me closely on all of these.
6) Giving good financial advice and working with my lenders
towards getting me the lower interest rate.
I am 100% satisfied with your service. I would certainly
recommend you to all my friends for their future needs.
Once again I appreciate you for the way you helped us to find my
wife’s dream home.
Thanks
Sathees Naicker
(703) 598-8734
Dear Seema:
It was indeed our good luck that you were our realtor. It was
truly a wonderful experience working with you. We can't think of
anything but 10 for the support you provided and your
accessibility. You were very accommodating and extremely
responsive to our needs. Thanks again.
I know that our relationship with respect to 9656 Glendevy Ct,
Vienna, VA is over but, we look forward to being in touch and
seeking your help.
Regards
Vara
Hello Seema
Without a single doubt, we would rate you 10+ for your above and
beyond services. You always went an extra mile to help us with
any kind of question/concern; rather our questions were answered
even before they were conceived in our mind.
I have not seen such an excellent follow up process like yours
for every milestone we accomplished towards our home buying
process. The two main qualities you have are:
1) timeliness and 2) that you don’t treat your client and their
demands as any other customer or business project, you actually
get involved in it as like your own home buying project while
keeping in mind our needs and concerns.
Thanks for being there and for your help/support on each and
every step we took towards our first time home buying project.
Good luck for your future endeavors and I hope…no I am sure we
will always remain in touch!!!
Thanks
Nidhi
Hi Seema -
I feel you were very supportive and worked very hard in this
difficult market. Every time I felt defeated you gave me
strength and encouraged me to never give up.
I also admire that you not only posted on online sites but also
gave out flyers within the neighborhood, knocked on doors and
called other realtors. What I really loved, was the weekly
follow-up even when no one went to see the place.
I have had many realtors but I think I will stick with you from
now on!!!
Thank you Seema for all your hard work and for never giving up.
I think your mind frame helped with the rental of my property.
Thanks!
Ramona Jayne de Cardy
Seema,
Myself and Varalakshmi felt that we should write a note of
thanks to you, and here it is.
It has been a pleasure to have known you as a realtor and
friend.
Many thanks for assisting us in buying our new home as a first
time home buyer. We appreciate all your assistance and guidance
all these months. You had been very accommodative with our
schedules, priorities and needs and had never rushed us through
the process even with a tight closing schedule. Your attention
to detail related to our needs as well as in getting a good deal
for us was awesome. We felt that you had thoroughly represented
us (buyer) all the way through as you had promised initially.
Above all, the references you provided for the lender, home
inspection, etc were really helpful and genuine. Your patience
and perseverance in getting a good deal was excellent.
Thanks,
Sathan & Varalakshmi
Dear Seema,
If we have to thank anybody, it has to be you for your help,
understanding and patience. As first time home buyers, you know
how specific and how difficult we could get!! Thank you for
understanding our sentiments and values. And if it wasn't for
your perseverance, we would definitely not have been able to
even look at Blackwater Falls! You were also always on top of
everything and followed up every minute detail, and have made
the experience of finding our home truly fulfilling.
We for sure know where we will be looking to when we want to
purchase our next home/mansion ;), and have already started
telling our friends about you.
As for your questionnaire, it’s a no- brainer:
1. We would definitely rate it a 10! You have always gone out of
your way to help us, there is nothing that we would want you to
do differently.
Thank you Seema once again, and hope we always remain in touch.
-Swathi & Shantan
Hi Seema,
We can't but rate you a 10 as, thanks to your efforts, we are
fortunate enough to end up in a home that is much more
satisfying than we had imagined. This is to no less degree due
to your hard work and patience as to your attention to detail.
It was a pleasure working with you as you were always accessible
and punctual while having a considered response to our
questions.
I will surely recommend your services to my friends who may be
considering a home purchase.
Regards,
Sundeep
Hi Seema,
I believe that your rate of service should be perfect 10.
Because you have an extensive knowledge of the real estate
market trends, regulations and your quality of support and
accessibility towards the transaction is excellent.
Also your experience guided me through the real estate process
from finding a property to move in and helped me with all of the
details before, during and after the sale process.
Your personal dedication in achieving client's goals is the best
and I won’t forget that you have prayed for me as well.
Your being in the real estate business has allowed me to refer
you to my friends.
Thank you,
Asif
Hi Seema,
In our opinion we would give you a 11 on a scale of 1 to 10. You
not only helped us with our house but also helped us with you
immense knowledge not only about houses but also about home
mortgage, home improvement etc. I wish we had met at least a
year before (maybe the house prices would have been a little
high but we would have been well guided). We now have a
beautiful house and you played a big part in getting us this
house.
I will recommend you to anybody who asks us for a realtor or is
thinking about buying a house. All in all you bring an entire
solution to the table when one wants to buy a house.
We sincerely thank you for being our Realtor.
Thanks,
Shrikant and Madhavi
Hi Seema,
We would like to thank you for helping us in finding our dream
home. We are very happy in having you as our agent. You educated
us in real estate with in short span of time. You were very
patient and cleared all our doubts. You never pushed us for
anything which we never liked.
You always fought for us, which I think is one of your main
strength.
We will be rating you to 10 of 10.We will refer you to all our
friends who ever look to buy a house.
Regards
Rajesh/Vidya
Dear Seema,
I rate the quality of our relationship a 11 by far, and once
again I thank you for your hard work and friendship in helping
me purchase my home. It was a long fight but staying patient and
having faith in you, we made it possible. Being a first time
home buyer I'm glad to have worked with you and making this
process smooth and accomplished. Thanks for your help.
Daniel Allin
Hi Seema
We had a wonderful experience with you, in the process of buying
our first home.
Throughout the process we were so comfortable and relaxed about
everything.
At many point we felt as if you are buying this home not us, as
we saw all the extra effort you made towards this house, to make
it a perfect first home for us.
On a scale of 1 to 10, we would rate you 10 for the quality of
our relationship, particularly your support and accessibility
with regards to the transaction.
We are very much satisfied with your service and always refer
your name to our friends.
You are a very good realtor, wonderful person and a good friend
to know.
Thanks,
Deepak and Nimisha
Hi Seema,
1. On Support & Accessibility, I would certainly rate 10. If
that is too perfect, should I say, 9.99 ? !!
I know many of my friends looked at me strangely for going with
someone who wouldn't give us the "standard 1.5 %" cash back. But
from Sundeep's experience and my own faith, I am happy we went
ahead with the decision to have you as our agent!
The only thing we missed was your presence at the closing! It
certainly would have kept our BP at a normal level!!
Thanks as always for your services,
As always, you are welcome to our place anytime !
Thanks & Regards,
Ganesh
Dear Seema,
We thank you once again for everything you've done for us. As
far as the questionnaire goes, everything was great, I will give
it a 10!
If we have friends/family who are in the market for an amazing
agent I will definitely recommend you!
Thanks again for everything.
Ahmed and Gina Aldebs
Hi Seema,
Here is the feedback.
1. On a scale of 1 to 10, how would you rate the quality of our
relationship,
particularly my support and accessibility with regards to the
transaction.10
We personally did not feel any gap in the quality of the
relationship, accessibility or Support. You were always
reachable & ready to answer any question we had. We know that
you are very dedicated & enjoy what you are doing. Also you are
trustworthy, Honest & dependable. We have the confidence to
discuss with you or seek for any personal advice which we don't
do with most of our friends. As you were very friendly & kind
with the kids, they enjoyed your visit & they were comfortable
to talk to you anything & everything. After few visits, we all
were comfortable with you & felt like you are one among our
family. So we would rate you as 10 as you possess all the skills
to lead a successful business. We are sure God will bless you
abundantly.
2. If I score less than 10, what would it take for me to make it
a 10?
Have a great day!
Regards
Anita
Seema,
Sorry for delaying to reply. Each time I am on computer, there
is always something very urgent to attend. I did not know that
the questionnaire is so simple.
Undoubtedly my score will be 10 out of 10. I had heard from
people that once you have finished seeing about 4-5 houses the
agents will start pressurizing you to finalize a property. I
never felt that. We did it at our own pace. Plus there was
always a personal touch to this transaction, at times filled
with fun and humor and I guess that's the best part of it. At
the end of it we got what we wanted.
Cheers
Kirtan
Hello Seema
My score is: 10
Seema is very friendly, understanding and highly accessible to
me. Over the course of this transaction we have changed things
some that made sense to Seema and some that did not make sense
to Seema. Still she took both equal and respected our opinion.
In fact the time that she spent on this transaction is way too
far more than what she was compensated. But still she took it
upon herself as part of her overall effort not just to measure
with money. I do really appreciate her work ethics and respect
for client's preferences.
Absolutely you did wonderful. I would not recommend any further
than this. You have what it takes to you to be successful. I
wish you good luck. I only feel if I have done my part well to
make your life easy. I hope I did. But please let me wish you
good luck again and Thanks a lot.
Thanks,
Jagan
Seema,
Please see survey results:
1. On a scale of 1 to 10, how would you rate the quality of our
relationship, particularly my support and accessibility with
regards to the transaction.
I would give you a 09 on accessibility (10 would be the
highest). I thought that we should have received the money for
the house much sooner.
2. If I score less than 10, what would it take for me to make it
a 10. I would say, look out for the client's interest as much as
possible.
Your feedback is utterly important to me. I also hope you would
feel comfortable referring my services to your friends and
family.
I will recommend your services to others Seema.
Mike
Seema
We (Me & Sathya) too had pleasant time while working with you on
the purchase our first dream home. We would like to scale you at
9 out of 10 for the services you rendered towards finding our
dream home and closing it on time. As I said earlier you went
few extra miles to make sure that we close the home on time.
Thank you and we really appreciate your hard work and patience.
Considering all the extra miles you walked with us, we would
have given 10 out of 10. The one thing what we missed was that
we didn't have any cushion time for closing. We knew that it was
the mistake committed by the lender and there was penalty part
involved with it. Still, it would be nicer if we would have got
some additional days from the bank and try to complete the
settlement in advance.
We will glad to refer you at our friends to buy their dream
home(s).
- Murugan & Sathya
Thanks Seema ji. We also had a wonderful time working with you.
Here is what we believe:
1. On a scale of 1 to 10, how would you rate the quality of our
relationship, particularly my support and accessibility with
regards to the transaction.
We would go 10 for you.
Thanks,
Rachna and Mehar
Hi Seema,
Firstly, thank you a bunch for helping us find
our beautiful first home. We thoroughly enjoy staying in it!
Also, want to appreciate the prompt service you have always
given us from the day 1 of our "house hunt campaign!". We are
so happy and delighted to find a Realtor like you who is not
only professional but who goes out of the way to understand its
clients’ needs to find their first home. More than that, you
have always been someone to whom we were able to talk about our
likes/dislikes freely during our home buying process. We also,
like the way you instantly connect to your clients and treat
them like your family and give advice accordingly. We can
strongly say that with your support and hard work, you made the
entire home buying process so easy and smooth. We would give you
a prefect 10 for all the service you have provided us and would
not hesitate in referring your service to our family and
friends!
Have a great day!
Regards
Gauri
Hi Seema,
1. On a scale of 1 to 10, how would you rate the quality of our
relationship,
particularly my support and accessibility with regards to the
transaction.
Seema, I would give you a 10 on 10 for everything and for all
the aspects of the sale and the relationship. I could reach you
almost all the time I called you or I would receive a call very
soon in case you are unavailable (that's only in the
rare occasions when there is no signal or charge in your phone).
The reason that you are are dealing with most of the stuff and
helping us find the right people helped us save a lot of time
and gave us peace of mind. Thank you for helping us not with the
sale but also your continuous support in dealing with the things
post sale. We really appreciate all your help for our first
home.
2. If I score less than 10, what would it take for me to make it
a 10?
Seema - How many times did you get this question answered?
- Venkata
Seema,
You definitely deserve a 10 plus. You were so attentive and
provided amazing follow-through. Please let us know if you need
any recommendations for any future clients.
Regards,
- Vijai & Sherry Rai