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Email Service User Manual Outlook 2013 – Ver.1.0

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Email Service User Manual

Outlook 2013

By

SYSCOM (USA) May 2nd, 2016

Version 1.0


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Contents 1. How to Setup POP3/SMTP Setup for Outlook 2013 ................................................................ 3

2. How to Setup IMAP for Outlook 2013 ................................................................................... 14

3. How to Manage Spam Filter .................................................................................................. 25


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1. How to Setup POP3/SMTP Setup for Outlook 2013 a. File Account Information Account Settings Account Settings


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b. Click “New” and choose “Email Account”, then “Next”


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c. Choose “Manual setup or additional server types" then “Next”


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d. Choose “POP or IMAP” then Next


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e. Setup as follow

[User Information]

Your Name: (Your full name, ex. John Smith)

E-mail Address: (Your email address, ex. [email protected])

[Server Information]

Account Type: Choose “POP3”

Incoming mail server: ocean.syscomusa.com

Outgoing mail server (SMTP): shore.syscomusa.com

[Login Information]

User Name: (Your email address, ex. [email protected])

Password: (Your email password)


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f. Go to “More Settings” “Outgoing Server Tab” Check “My

outgoing server (SMTP) requires authentication, then click

“Advanced”


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g. Check setting “Leave a copy of messages on the server”

(Default setting for Remove from server is 14 days)


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(Using TLS/SSL connection)

Incoming server (POP3): 995

Check “This server requires an encrypted connection(SSL)”

Outgoing server (SMTP): 587

Use the following type of encrypted connection: TLS


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h. Then Click “OK”, Click “Next”, and wait until all tests are completed.

Then Click “Close”


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i. Click “Finish


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j. Click on new POP/SMTP account , for example

“[email protected]”, then Click “Set as Default”

k. Close, Exit Outlook, and then re-start Outlook for enabling new

setting.


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2. How to Setup IMAP for Outlook 2013 a. File Info Account Settings Account Settings


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b. Click “New” and choose “Email Account”, then “Next”


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c. Choose “Manual setup or additional server types" then “Next”


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d. Choose “POP or IMAP” then Next


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e. Setup as follow

[User Information]

Your Name: (Your full name, ex. John Smith)

E-mail Address: (Your email address, ex. [email protected])

[Server Information]

Account Type: Choose “IMAP”

Incoming mail server: ocean.syscomusa.com

Outgoing mail server (SMTP): shore.syscomusa.com

[Logon Information]

User Name: (Your email address, ex. [email protected])



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f. Go to “More Settings” “Outgoing Server Tab” Check “My

outgoing server (SMTP) requires authentication,


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g. Choose “Advanced” tab

(For Default Setting – Use For General)

Incoming server (IMAP): 143

Outgoing server (SMTP): 25


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(For SSL/TLS Setting)

Incoming server (IMAP): 993 (Choose “SSL”)

Outgoing server (SMTP): 587 (Choose “TLS”)


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h. Then Click “OK”, Click “Next”, and wait until all tests are completed.

Then Click “Close”


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i. Click “Finish”


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j. Click on new IMAP/SMTP account, for example

“[email protected]”, then Click “Set as Default”

k. Close, Exit Outlook, and then re-start Outlook for enabling new

setting.


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3. How to Manage Spam Filter a. Login to Barracuda Spam & Virus Firewall

URL: https://shore.syscomusa.com

Username: (Your email address, ex. [email protected])


Then click “Login”

b. Using the Quarantine Interface

Select to “deliver”, “whitelist” or “delete” quarantined messages.


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c. Changing User Preferences

1. Adding Email Addresses and Domains to Your Whitelist and

Blacklist

The “PREFERENCES” > “Whitelist/Blacklist” page lets you

specify email addresses and domains from which you do or do not

want to receive emails.

To whitelist or blacklist senders, follow these steps:

i. Go to the “PREFERENCES > Whitelist/Blacklist” page.

ii. A list of your existing whitelisted and blacklisted addresses

appears on this page.

iii. To delete a whitelist or a blacklist entry, click the trash can icon

next to the address.

iv. To add an entry, type an email address into the appropriate field

and click the Add button.

2. Changing Your Quarantine Settings

The following describes the quarantine settings you can change from

the “PREFERENCES” --> ”Quarantine Settings” page, depending

on how the administrator has configured your account:


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Enable Quarantine:

Whether the Barracuda Spam & Virus Firewall quarantines your

messages.

If you select “Yes”, the Barracuda Spam & Virus Firewall does not

deliver quarantined messages to your general email inbox, but you can

view these messages from the quarantine interface and quarantine

summary reports.

If you select “No”, all messages that would have been quarantined for

you are delivered to your general email inbox with the subject line

prefixed with [QUAR]:. The Barracuda Spam & Virus Firewall

administrator can modify this prefix.

Notification Interval:

The frequency the Barracuda Spam & Virus Firewall sends you

quarantine summary reports. The default is daily. The Barracuda Spam

& Virus Firewall only sends quarantine summary reports when one or

more of your emails have been quarantined.

If you select “Never”, you can still view your quarantined messages

from the quarantine interface, but you will not receive quarantine

summary reports.

Notification Address:

The email address the Barracuda Spam & Virus Firewall should use to

deliver your quarantine summary report. Leave this field blank to use

the email address associated with your user account.

Default Language:

The language in which you want to receive your quarantine

notifications.


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This setting also sets the default encoding for handling unknown

character sets during filtering. All email notifications from the

Barracuda Spam & Virus Firewall are in UTF8 encoding.

3. Enabling and Disableing Spam Scanning of your Email

If you do not want the Barracuda Spam & Virus Firewall scanning

your emails for spam content, you can disable spam filtering from the

“PREFERENCES” > “Spam Settings” page. From this page you

can also change the default spam scoring levels that determine when

your emails are tagged, quarantined or blocked.

Enable Spam Scoring:

Select “Yes” for the Barracuda Spam & Virus Firewall to scan your

emails for spam. Select “No” to have all your messages delivered to

you without being scanned for spam.

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