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Page 1: Spring 2015 Chamber Connection Magazine
Page 3: Spring 2015 Chamber Connection Magazine

what’sINSIDEFeatures

The Mission of the Aurora Chamber of Commerce is to move Aurora business

forward.

Our Vision is Aurora business people living, learning and thriving together.

Mailing Address:6-14845 Yonge Street, Suite 321Aurora, ON L4G 6H8

Tel: 905-727-7262Fax: 905-841-6217www.aurorachamber.on.ca

Office Address:14483 Yonge StreetAurora, ON L4G 0P3

Publisher: Judy MarshallEditor: Yolanda Mol AmelinkAdvertising: Lorie Butkus-HillGraphic Design: Gunar SkillinsPrinting: CanMark Communications

2014-2015 Board of DirectorsChair

Patricia Poulin-UlbrichtUlbricht Mediation Services

Past-ChairPaul Smith Kilroy & Smith

First Vice-ChairJaved S. Khan EMpression

Second Vice-ChairTina Sakellaris National Bank

Secretary/TreasurerBrian Robertsvan Nostrand & Partners Certified General Accountants

Directors:Jason Allan Allan Law Melanie AttridgeThe Aurora BannerSabrina Crossley, DC Align Health Centre Glen HaywoodCommport Communications InternationalAngela Jones Royal Le Page Your Community Realty Sean McCloskeyThompson Funeral HomeEric Skillins RE/MAX Hallmark Lind Group Realty

Aurora Chamber of Commerce

From Your ChamberMessage from the Chair

Message from the CEO

New Members

Member Announcements

Chamber News

Members Out & About

Top Business Books at the Aurora Public LibraryTim J. Neale and Reccia Mandelcorn

Bionx Develops System for Innovative E-bikesYolanda Mol Amelink

Business Insights from the Rubik’s CubeDr. Peter Lau

De-Mystifying Mortgages for the Self-EmployedAmanda Farris

Planning to Fail: How Mistakes Can Help Your BusinessBusiness Development Bank of Canada

How to Fend Off those Toxic PeopleHarvey Schachter

10 Tips for Your Next Networking EventDiane Gottsman

Cover story

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22Publication Agreement Number 40028413

Page 4: Spring 2015 Chamber Connection Magazine

messageFROM THE CHAIR

s I write this message, there is over 30 centimetres of snow outside and spring-like weather is only in my dreams. But just like the

inevitable thaw, changes at the Chamber are underway!

The staff, board and 15 members attended a brainstorming session in January that focused on:• determining the business issues/ challenges that members are facing• gathering ideas for new programs and service or updating existing ones• examining existing events and brainstorming for new ideas• assessing the methods of communication

The data that we collected from this session is incredibly valuable and I want to share some of our findings with you.

The group told us that they want the Chamber to advocate on issues such as minimum wage, financing, health and safety, taxes and government red tape and that there is a need for more assistance with staff and human resource issues.

There was an overwhelming agreement to focus more of our efforts on the HOW! You want to know how to network more effectively, sell better, market your goods and/or services, and in general, run your business better. You told us that you want programs that bring value to your business.

We are going to create and, in some cases, partner with other local chambers to offer more networking opportunities, peer groups, mentoring and training opportunities. We also appreciate that one size will not fit all!

The needs and challenges are different by business size, industry and structure so variety is crucial. You will soon see more communication about specific programs to ensure that these opportunities STAND OUT, allowing you to register and get them into your calendar.

If you would like to know more about the work that we are doing in this area or you have ideas and comments, please feel free to contact me at [email protected]

All the best in 2015.Patty Poulin-UlbrichtChair of the Board

messageFROM THE CEO member recently asked me what my vision is for the Aurora Chamber. Although it is the Board of Directors that sets the long-term vision for the organization, I do have a

place that I want to see it go in the future. Through workplace visits, surveys, ongoing communication with members and the advisory group that Patty Poulin-Ulbricht, Chair refers to in her spring 2015 message, that vision, to some extent, is what members today and well into the future want and need.

More than anything else, I want the Chamber to be the organization that speaks for its members (every business in town) and truly represents them. In a newspaper article about chambers of commerce, a journalist said something like: “if business doesn’t have a voice, it doesn’t have the future”. I don’t have the source of the quote but, I agree and want this Chamber to be the channel for that voice.

I have been working towards building an organization that provides excellent resources and access to peers to help business owners be the best they can be. The Chamber has tightened controls internally and provided a format for ongoing board and staff policy development.

With the Board of Directors, we have been working to increase our accountability and transparency to members. I am confident this will remain and will only get better. The Chamber must and will be financially empowered with diversified revenue and ever-changing programs and services that constantly need to be invigorated. There are challenges that we have to overcome but there have been many in the past. The Chamber has responded to them and remains strong.

Although not a vision but an ongoing desire, the Chamber wants to be a great communicator. Communications has to be effective - from the Chamber to its members and vice versa. It’s hard to get noticed, though, as there is much competition from so many other sources. And, it’s only going to get harder and harder to catch your attention. However, I believe we can grab you by delivering on our promises, providing compelling supports and services and helping you resolve business issues.

We need to build an organization that you can trust so joining the Chamber will be one of the best business decisions you will ever make. We have to ask questions, listen and hear what you want rather than doing things we think you want. That has to remain forever!

‘til next time,Judy MarshallCEO

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Page 5: Spring 2015 Chamber Connection Magazine

ThankYouThankYouTo Our SponsorsTo Our Sponsors

Thank you to everyone who helped make the 2015 Aurora Chamber Home Show

a huge success this year: the exhibitors, the staff at the Stronach Aurora Recreation Complex, Boneyard Event Services, Maltby Electric, the Optimist Club of Aurora, Catharina’s Kitchen, Country Style and Mr. Sub Aurora,

Stronach Group, the Home Show Committee and many volunteers.

Home Show CommitteeRobin Taylor-Smith, ChairThe Partnership NetworkDiane Buchanan, The AuroranJanice Clements, Clements InteriorsGeorge Hughes, Lifestyle Windows Inc.

Bob Ince, The AuroranBrian North, Ellis StudiosJack Roeleveld, Jack’s LandscapingSandra Watson, Aurora Chamber

aurorachamber.on.ca

Top Business Books at the Aurora Public Library Reviewed by Tim J. Neale and Reccia Mandelcorn

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’tBy Robert I. Sutton, PhD hile there is no shortage of business books addressing corporate strategy and leadership, little attention is given to a problem that plagues many workplaces: that of the toxic employee. Using an emotionally-charged term to drive his point, The No Asshole Rule, by Stanford University Professor, Robert Sutton, demonstrates that toxic workers are not only a business nuisance, but constitute a serious and costly impediment to corporate success.

The premise of this book is that toxic behaviour degrades staff morale and results in identifiable costs to an organization, whether through lost productivity or an inability to retain strong employees. Sutton is clear that employees who are assertive, demanding or at times even argumentative do not fit his definition. Rather, he warns against those who target colleagues, making them feel belittled and de-energized.

The cost of bad behaviour in the workplace goes beyond the targeted employee’s self-image and the reduced productivity of witnesses to the abuse. The total cost also includes the time and expense incurred by business owners, supervisors, legal and senior management.

Sutton presents strategies for dealing with bad behaviour from both a supervisorial and employee perspective. In easy to read prose, illustrated by real life examples and case studies, The No Asshole Rule is a short and important book that addresses a genuine workplace hazard and offers positive steps employers can take to create a healthy and productive work environment.

Professor Sutton is the academic director of three Stanford executive education programs. His personal blog is Work Matters at www.bobsutton.net and he also blogs at Harvard Business Review and as an “influencer” on LinkedIn. Sutton tweets @work_matters.

Tim J. Neale is the Business Librarian and Reccia Mandelcorn is the Manager of Community Collaboration at Aurora Public Library.

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Page 6: Spring 2015 Chamber Connection Magazine

Cover Story / by Yolanda Mol Amelink

Bionx Develops System for Innovative E-bikes Aurora company aims

to convert you to an electric bicycle

f you have been dusting off your bicycle this spring but the prospect of climbing the hills of Aurora seem a little more daunting this year, an Aurora company may have the answer.

With its national headquarters in Aurora, Bionx produces electric drive systems for e-bikes. Bionx offers two options for those considering a powered bicycle. The original Bionx system is a retrofit kit. This kit, assembled in the Aurora facility, consists of four components: a locally produced motor, a battery, a console and, in some cases, a throttle switch. You can give new life to your standard bicycle by purchasing a Bionx retrofit kit from your local bicycle dealer who can install the sytem on virtually any bicycle.

Bionx also works with bike distributors who bring complete e-bikes to market. If you find yourself buying an e-bike from Trek for example, your bicycle will be powered by a Bionx system.

Paul Gingl, Vice President of Business Development at Bionx points out that the company is focused on the premium segment of the e-bike market. Kits start at approximately $1,800 and complete bikes can range from $2,500 to $4,500.

The old adage you get what you pay for however, holds true. Whether you outfit your own bicycle or purchase a complete e-bike, you will quickly discover the benefits. An e-bike is not a scooter. It is a traditional bicycle that gives you the option of pedaling on your own or letting the motor take over, managing speeds up to 32km/hr. Having the option of a powered ride offers flexibility for those who find hill cycling challenging while still giving riders a work out on flatter terrain. An e-bike also levels the playing field for cyclists with varying abilities who want to ride together. E-bikes do not require gas, a license or special insurance. They are a cost-effective, clean way to commute if you work locally, are low maintenance and easier to park than your car.

Part of what makes the award winning Bionx product unique is a gear-free, silent motor. The motor is part of the seamless Bionx system. As pedaling becomes more difficult, the transition from manpower to electric power is

automatic and effortless. Your bicycle still feels like a bicycle.

“The way the bike senses your inputs is very, very smooth. It’s almost like there is something helping you but you can’t figure out what because it is so intuitive,” said Gingl.

The Bionx motor is a hub motor: it is located in the wheel of the bicycle as opposed to a centre drive motor that is located in the middle of the bicycle. While Bionx is also interested in developing center drive e-bikes, they recognize that only a hub motor can be paired with regeneration technology. Bionx regeneration

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Page 7: Spring 2015 Chamber Connection Magazine

technology controls your descent on the bicycle while recharging the battery. While the Bionx battery lasts for more than 100 km on one charge, the ability to recharge the battery in transit makes the Bionx system even more attractive.

Gingl also notes bicycle dealers worldwide agree that the proprietary software that supports the Bionx e-bike system is second to none.

Gingl uses the analogy of a car that is brought in for repair. Just as a car mechanic uses a diagnostic system to identify where the car needs tuning, the Bionx dealer software allows the bike mechanic to identify what is happening in the Bionx system and make proper adjustments.

“We can see every bike globally when it gets hooked up to a cloud-based system. The global network is effective at helping the dealer tune and service the bike,” said Gingl.

The success of the Bionx software is just one example of how the company has grown since it was first purchased by a Magna subsidiary, Magna Marque in 2008. At the time of purchase, the company was known as

EPS, which stands for electric propulsion systems and was based out of Quebec. The research and development wing of Bionx remains in Quebec where the retrofit systems were first created. Magna’s Frank Stronach and Fred Gingl moved production to Ontario shortly thereafter, seeing the benefit of establishing the company in Magna’s neighbourhood.

Today, the Aurora facility is home to approximately 50 staff; many of whom enjoy living and working locally. Paul Gingl appreciates the work ethic and commitment he has found in the local workforce.

The company continues to invest in staff training on specialized jobs. Once the company has trained their employees and developed the quality and reliability that comes with highly skilled staff, they focus on valuing and retaining their team.

Since 2008 sales from this facility have remained steady with a minimum of 25,000 systems per year. Bionx believes that interest in e-bikes is now growing rapidly and sales have started to reflect this. Both the Regional Municipality of York and the York Regional Police have purchased 10 e-bikes each for staff use. The Town of Aurora has been testing e-bikes the past two summers.

North Americans are interested in e-bikes for recreational use

where Asian and European e-bike markets are focused on commuters. This means that the market here is smaller but, according to the Electric Bike World Report, in 2013 continent-wide sales grew by 80 percent over the previous year.

Car companies have been tinkering with e-bikes since the late 1990’s so why are we only

now seeing an upswing? Gingl believes the difference lies in advances in battery technology. Lithium ion battery technology, similar to your cell phone battery, continues to evolve and provide more and more range. Electric vehicles are here to stay and the demand continues to grow.

The second reason for heightened interest in e-bikes from consumers, car companies and car part manufacturers like Magna stems from the introduction of electric cars into the mainstream.

This is all spells good news for Bionx, a leader in the Canadian market.

“We are optimistic about the future,” said Gingl. “It’s an exciting time to be in the e-bike industry.”

“The way the bike senses your inputs is very, very

smooth. It’s almost like there is something helping you but

you can’t figure out what because it is so intuitive,”

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Page 8: Spring 2015 Chamber Connection Magazine

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ask aMEMBERask aLawyer

Can you explain employers’ new leave-of-absence obligations under Ontario’s Employment Standards Act, and how to manage them? As an employer, I’m concerned about compliance challenges.

Q:

A: Three new job-protected leaves of absence under Ontario’s Employment Standards Act, 2000 (ESA) took effect last October: family caregiver leave, critically ill childcare leave and crime-related child death or disappearance leave.

With 10 job-protected leaves under the ESA, all with varying entitlements and eligibility criteria, employers should be mindful of potential reprisal complaints when considering any action against an employee related to the request or use of a job-protected leave. Developing effective attendance policies, which explicitly state the procedure for requesting a job-protected leave of absence, is also critical—not to mention tracking days and reasons for employee leaves of absence. Doing so will help shield your organization from inadvertently imposing attendance-related sanctions on an employee for taking a job-protected leave. When in doubt, contact an employment lawyer for advice.

Remember that if you have reason to question the legitimacy of a leave, request that an employee demonstrates their entitlement to that time off and require them to comply with your request within a reasonable time. Lastly, be sure to adhere to accommodation requirements under the Ontario Human Rights Code because the duty to accommodate doesn’t necessarily end when an employee returns from a prolonged absence.

Laura Williams, LawyerWilliams HR Law11 Allstate Parkway, Suite 100Markham, ON L3R 9T8(905) [email protected]

Feature / by Peter Lau, PhD

Business Insights from the Rubik’s Cube he Rubik’s Cube is the bestselling toy of all time, with sales of over 350 million units worldwide. Invented back in 1974 by Hungarian architect and inventor Ernõ Rubik, this unique puzzle has brought substantial revenues to its licensee Ideal Toy Corporation for over 40 years. With its ingenious three-dimensional construction, not only is the Rubik’s Cube one of the most lucrative toy products ever made, its “natural history” may actually hold important insights for entrepreneurs the world over.

Originally called the Magic Cube, the Rubik’s Cube was first patented in 1975 (Hungarian Patent HU170062), licensed to Ideal Toy in 1979 and rebranded with its current name the following year. In 1983, Rubik was granted U.S. Patent 4,378,116 for his invention. In 1984, however, Molecular Research Corporation successfully sued Rubik and Ideal Toy for patent infringement based on Larry Nichols’ invention of a 2x2x2 cube in 1970 (U.S. Patent 3,655,201). The appeals court subsequently overturned the judgement on Rubik’s 3x3x3 cube, but Ideal Toy was prevented from selling its version of the 2x2x2 cube. Thus, Rubik and Ideal Toy were able to profit exclusively from sales of the Rubik’s Cube until their U.S. patent expired in 2000, after which many imitations emerged.

Insight #1: Intellectual property protection can extend the profitability of your business if you are providing innovative products or services that can be imitated.

Constructed by only 26 blocks, the Rubik’s Cube is most remarkable in that there are 43,252,003,274,489,856,000 (i.e., over 43 quintillion) possible permutations and one single solution. Despite its extreme complexity, there is a standard way of solving the Cube to arrive at the one solution. This method works 100 percent of the time, once you have mastered a few ad-hoc problem-solving skills and memorized certain algorithms.

Insight #2: Even extremely difficult business problems can be systematically solved using a combination of innovative problem solving and standard best practices.

Speedcubing, a sport born in 1981, involves solving the Rubik’s Cube in the shortest time possible. Speedcubers take advantage of numerous shortcuts that can make the process much faster than the standard method. The first world record was set in March 1981, when Jury Froeschl of Germany solved the Cube in 38 seconds. The current world record is held by Mats Valk of the Netherlands, who clocked in at an amazing 5.55 seconds in March 2013.

Insight #3: Be inventors, innovators and the first-to-market, instead of chasing the competition; that way your brand will be engraved in the collective conscience and your business achievements will never be erased from history.

Despite the incredible human endeavour of speedcubing,

T

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Page 9: Spring 2015 Chamber Connection Magazine

ask aMEMBERask aMarketing Professional

I have an upcoming tradeshow. How do I make sure I get the right promotional product to give to visitors at my booth?

Q:

A: The following steps will ensure you end up with promotional products that create a lasting impression with your prospective customers.Step 1Start early. Once you have an event date, you should allow yourself four to six weeks lead time. Step 2Choose a promo company that has a reputation for consistently performing on time and on budget. A local company that guarantees its products and service will take much of the stress out of your upcoming event. Step 3Work with your promo product expert to set a realistic budget for your event. It isn’t always about finding the cheapest pen or pencil. You might choose to only give a product to a prospect that you qualify through conversation in your booth. In this case, you can afford to lower your quantity and increase the value.Step 4Choose a product that will be kept by the prospective customer, and display your brand long after the event. Innovative products that are functional for everyday use are preferable. The longer the prospect keeps the product, the greater the chance your brand has to influence their decision to buy your product or service.

Lori Landau, Owner, Marketex Enterprises Inc.225 Industrial Parkway South, Unit 36Aurora, ON L4G [email protected]

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Feature / by Amanda Farris

De-Mystifying Mortgages for the Self-Employed ver 2.7 million Canadians are self-employed or in “business for self” (BFS) and this number continues to grow year after year. As a BSF, it is important to understand what it takes to get a mortgage when you are self-employed and how the right type of mortgage could help your business in the future.

Don’t lose sight of product features that may be available to you with your mortgage. For example, perhaps you want to buy a house and renovate the basement to include a home office. Under a program called “purchase plus improvement”, you may be able to include the cost of the renovations in your mortgage rather than paying for it with a credit card or line of credit. These two forms of credit are usually at higher interest rates than a mortgage secured against your home. You might want to consider lender pre-payment privileges that enable you to pay down your mortgage faster and build your equity and portability. This will allow you to move your mortgage, without penalty, from your existing home to a new home. Who knows where your business will take you so having the right product features are important.

There are two approaches to quantifying your self-employed income. The first uses the two-year average of line 150 on your notice of assessment. This is notice is sent to you by the Canadian Revenue Agency after you have filed your tax return. Line 150 shows your taxable

income. Proving your income will generally give you access to the same mortgage products and rates as people who receive a salary, but, for various reasons, line 150 may not reflect your true BFS earnings. Typically, those who are self-employed lower their taxable income through business expenses and other related deductions, so the amount they declare is often an inaccurate reflection of their true incomes. This does not mean that you will not be able to obtain a mortgage based on your gross income, but it does mean there may be more approval criteria and fewer lender choices.

With this second method or stated income, you will need a minimum down payment of 10 percent, proof of having two year’s operating your business with income trending upwards, no taxes in arrears, good credit and a history of fiscal responsibility. If you meet all of these criteria, the interest rates will generally be the same as those offered to traditional buyers. However, the mortgage will be insured with either Genworth or Canada Guaranty who are competitors of the Canada Mortgage and Housing Corporation and at a higher insurance premium than

continued on pg 16

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Page 10: Spring 2015 Chamber Connection Magazine

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Feature / Provided by BDC (October 2014) in honour of Small Business Week

Planning to Fail: How Mistakes can help Your Business very entrepreneur feels it at some point: the fear of failure. Only half of new businesses make it to their fifth birthday, and that can cause entrepreneurs a lot of stress. However, experts say failure can actually lead to major accomplishments.

In fact, failure has been a key ingredient in some of the business world’s great success stories, said Michel Bergeron, Senior Vice President of Marketing and Public Affairs at the Business Development Bank of Canada (BDC). “Canadian entrepreneurs and the public at large need to be more forgiving about failure. Failure – and learning from mistakes – is often an important milestone on the path to success,” Bergeron said. “We have to change our perception about failure in order to help business owners stay in the game.”

Deborah Conroy of EY agrees. She points to the new BDC Entrepreneurial Resiliency Award, an initiative that recognizes a Canadian business that has successfully undergone a turnaround or pivotal event in the past and comes back stronger because of it. “Many entrepreneurs talk about some kind of massive failure or hurdle they’ve overcome,” said Conroy, Vice President of Transaction Advisory Services at EY. She is also

President of the Montreal chapter of the Turnaround Management Association, a group for corporate turnaround experts that teamed up with BDC for this award.

No business is too big or too small to confront roadblocks. Bergeron cites the example of Groupon, the giant deals website. The company got its start as a social media site called The

Point, which was created to help people connect for social activism purposes. After a year of effort and US$1 million in operating costs, the start-up was going nowhere.

“The founders shifted gears and turned their offering into the discount coupon service Groupon. They learned, adapted and made a fortune,” Bergeron said. Two years later, the shift in focus proved profitable: Groupon ballooned from a few dozen employees to 10,000 and was the fastest company in history to make US$1 billion in revenue.

Bergeron advises entrepreneurs to adopt a “try, try again” philosophy. At its core: learning from mistakes and showing resilience, a new business approach that is growing in popularity in today’s rapidly

E

changing economy, he said. Instead of the old model, which emphasized extensive planning before launching a new venture — by which time technology and markets may change substantially — the new approach favours a lean and nimble start-up.

The idea is to engage customers early with a basic product, even if you haven’t worked out all the bugs. The second step: Learn quickly from customer feedback and missteps. Third: Constantly refine your efforts. And the final secret ingredient: Don’t give up.

“I don’t think fear is all bad. It can be healthy and reasonable. It keeps entrepreneurs from making rash decisions,” Conroy said. “But it’s important to avoid excessive hesitation and waiting for the exact

continued on pg 14

Page 11: Spring 2015 Chamber Connection Magazine

ask aMEMBERask anInsurance Broker

What can I do to lower my insurance premiums?Q:

A: Many insurance companies today have implemented a discount program for clients who are affiliated with either a professional association or a place of business. Call your broker to ask if you qualify. You could be receiving an overall discount on your home and auto insurance.

For example, Cassidy & Young Insurance Brokers offers Aurora Chamber members a discount of 20 percent on both home and auto insurance. This is in addition to the other discounts available such as multi policy, multi vehicle, conviction free and mortgage free, just to name a few.

Deductibles can also be increased in order to save money. Ask your broker to provide you with a quote for a few options. If you are receiving a claims free discount on your home, it is probably a substantial discount and you don’t want to lose this by making a small claim. Having a property deductible of $1,000 tends to be the most cost effective.

Your broker should always be looking for ways to save you money. Call me and ask for a review of your policies to be sure you are taking advantage of all available discounts.

Christine SoumakisCassidy & Young Insurance Brokers Inc. 215 - 86 Ringwood DriveStouffville, ON L4A 1C3 647-727-4100http://[email protected]

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Feature / by Harvey Schachter

How to Fend Off those Toxic People ost workplaces have some emotionally toxic people who create unpleasantness for colleagues. And no matter how competent we are at dealing with the idiosyncrasies of others in the workplace, toxic people – folks who are overly negative, irrational or needy – can drive us to distraction, our skills melting like snow in the spring.Travis Bradberry, the San-Diego-based psychologist who co-wrote the book Emotional Intelligence 2.0, said in an interview that “toxic people pose a difficult challenge even for people who are skilled in emotional intelligence. They know how to push buttons.”

Emotional intelligence involves keeping our emotions under control, but with toxic people that control is often absent. In a TalentSmart Newsletter article, Mr. Bradberry set out some strategies to handle toxic people in an emotionally intelligent way.

Set limitsToxic people will complain and want you to join what he calls their “pity party.” Don’t get sucked in. “Think of it this way: If the complainer were smoking, would you sit there all afternoon inhaling the second-hand smoke? You’d distance yourself, and you should do the same with complainers. A great way to set limits is to ask complainers how they intend to fix the problem. They will either quiet down or redirect the conversation in a productive direction,” he wrote.

Don’t die in the fightYou need to know when things are going haywire and remove yourself from the battle with a toxic colleague. In the interview, he quotes rapper Jay Z: “A wise man told me don’t argue with fools ‘cause people from a distance can’t tell who is who.” Live to fight another day. Rise aboveToxic people’s behaviour can be so irrational

M you get tricked into responding emotionally to them. But you shouldn’t. The more irrational they are, the easier it should be for you to create some distance. Treat them like a science project, observing it all from a distance, perhaps learning something in the process. Don’t condone their behaviour, even if some of what they say is justified.

Stay aware of your emotionsToxic people are expert button pushers but you cannot stop that – or maintain your emotional distance – if you are not even aware it is happening. Give yourself some time to consider what is happening so you can respond in the best possible way. “Think of it this way – if a mentally unstable person approaches you on the street and tells you he’s John F. Kennedy, you’re unlikely to set him straight. When you find yourself with a co-worker who is engaged in similarly derailed thinking, sometimes it’s best to just smile and nod. If you’re going to have to straighten them out it’s better to give yourself some time to plan the best way to go about it,” he wrote.

Establish boundariesIt is important that you establish boundaries – the things you will not accept. This can be difficult but you have to determine the ways you will interact with the individual and the ways you will not. “Toxic people respond to boundaries. It’s like raising a child. They understand what is appropriate and will be tolerated and what won’t be,” he said in the interview.

Don’t let your joy be limitedDon’t let the judgmental comments of the toxic colleague take you down. If you’re feeling good about your accomplishments, don’t let go of that joy. Your self-worth must come from within, not without – and certainly not be determined by a toxic colleague’s negativism.

Focus on solutionsWhen you fixate on problems, you just drag yourself down emotionally. Instead, focus on actions to improve circumstances and the resulting personal progress will produce positive emotions and reduce stress. Don’t wallow in the chaos the individual creates.

continued on pg 14

Page 12: Spring 2015 Chamber Connection Magazine

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Page 13: Spring 2015 Chamber Connection Magazine

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Page 14: Spring 2015 Chamber Connection Magazine

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Save the Date

34th AnnualAurora Chamber Golf Classic

34th AnnualAurora Chamber Golf Classic

Thursday, June 25, 2015Silver Lakes Golf & Conference Centre

Forgive but don’t forgetYou can forgive – emotionally intelligent people are actually quick to forgive – but do not forget the disturbing behaviour. “Let go of the hurt and forgive – but don’t forgive and get burned again,” he warned. Squash negative self-talkIt can be easy to absorb the negativity of the other person and get drawn into an internal negative spiral. Avoid negative self-talk at all costs. Get lots of sleepThe more caffeinated you are, the more easily you can succumb to instinctive responses, which prevent you from rising above, setting boundaries, and thinking rationally. Sleep is vital for solving problems creatively and seems to improve emotional control. “You need to be at your best to deal with these people successfully and it’s hard to do that if you don’t get a good night’s sleep or take in too much caffeine,” he said. Use your support systemDon’t deal with this alone. Build allies who can help you objectively deal with the situation. But stay away from rampant negativity. “It doesn’t improve your situation to complain that the person is crazy. They may be. But what are you going to do about it?” he asked.

What you are going to do is maintain your emotional intelligence through the steps he outlined.Harvey Schachter is a Battersea, Ont.-based writer specializing in management issues. He writes Monday Morning Manager and management book reviews for the print edition of Report on Business and an online work-life column, Balance. E-mail [email protected]://www.theglobeandmail.com/report-on-business/careers/management/tips-for-fending-off-toxic-people/article22379316/?click=sf_globe / Article originally published online at www.theglobeandmail.com on January 11, 2015.

How to Fend Off continued from pg 11

perfect moment. Trying, failing and trying again is much better than not trying at all.”

How do entrepreneurs turn failure into success? “They have had a knack for seeing failure as an opportunity or challenge,” said BDC’s Bergeron. “When solution ‘A’ didn’t work, they tried solution ‘B’ if they were still convinced there was a need. Or, they decided to meet a different need and, in the process, found a new path. The setback helped them identify a weakness, and they fixed it.”

Conroy of EY agreed. She cited a 2013 EY survey that found the following:

• Over one third of Canadian entrepreneurs (35 percent) said business failure is seen as a barrier to future business prospects. This is 9 percentage points higher than the average across the G-20 countries, which was 26 percent.• Canadian entrepreneurs may be more worried about failure because of “higher expectations,” but they should also keep in mind Canada’s “many entrepreneurial upsides,” such as the low cost of starting a business, the survey authors noted.

Canada’s business development bank, BDC, puts entrepreneurs first. BDC offers loans, consulting services, growth and business transition capital, securitization, as well as venture capital to more than 30,000 small and medium-sized companies. www.bdc.ca

Planning to Fail continued from pg 10

Page 15: Spring 2015 Chamber Connection Magazine

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MARKET

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Check out our website at briarsgolf.comFor additional information contact Brian Allen:(905)722-3772 x27 • [email protected]

Take an afternoon off and bring your staff to Westview. Play 9 fun holes of golf and then

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• Corporate Events• Meeting Rooms• Weddings• Fundraising Events• League Play

• Junior golf and golf/ hockey camps• Short Game Centre

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Aurora Chamber Street FestivalSunday, June 7, 2015

The Aurora Chamber Street Festival is celebrating its 20th Anniversary in 2015!!With over 500 vendors, street performers, great food, free admission and parking, it’s no wonder this family-friendly festival has turned into York Region’s largest community event. Mark your calendar and plan to be part of the Aurora Chamber Street Festival. Vendor applications are available on our website at www.aurorachamber.on.ca

machines can now solve the Rubik’s Cube even faster. In 2010, a team of researchers working with Google used supercomputers to prove that any of the over 43 quintillion Rubik’s Cube configurations can be solved in 20 moves or less. In March 2014, a robot named Cubestormer 3 solved the Rubik’s Cube in 3.253 seconds in Birmingham, England, thereby setting the current non-human solving world record.

Insight #4: Always use technology (e.g., social, mobile, analytics and cloud; aka “SMAC”) to help achieve your business goals, or risk being left behind by the intense competition in today’s business environment.

Bonus Insight: March is apparently a good month to set world records!

Dr. Peter Lau is the founder of Lumawiz Inc., a dynamic science, technology, enterprise and media consulting firm that helps small business clients in York Region with grant application, SMAC technologies, contract tendering, and web marketing. You can follow his company on the web at www.lumawiz.com or on Twitter @Lumawiz.

Business Insights

“If you are curious, you’ll find the puzzles

around you. If you are determined, you

will solve them.” –Ernõ Rubik

continued from pg 8

those who can prove income. The insurance premium is added into the mortgage and amortized over the term of the mortgage. While this may be a bit more expensive, remember you have the luxury of self-employed deductions.

Many bricks and mortar banks require more than a 10 percent down payment with BFS clients, but, remember, there are many monoline lenders (mortgage only lenders) that are just as reliable and have the same or better mortgage rates. The difference is the only product that they offer is a mortgage. Coincidently, most of the monoline lenders are usually backed financially by one or more of the five big banks.

Finally, having the right mortgage product can help your business grow if you have at least 20 percent equity in your home. Borrowing from yourself is the least expensive way to finance growth and cover expenses, if your business has a slow month. The right product also enables you to pay down your mortgage faster when business is booming. And, we all know while getting a mortgage is good, paying one off is even better!

Amanda Farris is a Broker with Mortgage Brokers City, a nationally recognized brokerage saving Canadians across the country time and money. To contact her or apply online, visit www.amandafarris.com. Mortgage Brokers City, Oak Ridges, ON 647-428-0004 [email protected]

De-Mystifying continued from pg 9

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Feature / by Diane Gottsman

10 Tips for Your Next Networking EventFrom the RSVP to the handshake goodbye, here are 10 things to keep in mind the next time you need to show off your social skills.

It’s been said that it’s whom you know that counts, which is what makes networking so vital to succeeding in business. While most entrepreneurs tend to be creative, possess strong leadership skills, and are extremely knowledgeable in their fields, a lack of soft skills can hold many of them back from breaking through to the next level. In fact, a study done by Harvard, Stanford, and the Carnegie Foundation found that 85 percent of a person’s success is based on soft skills.

Whether you are a networking novice or feel you are quite experienced, a quick refresher in networking etiquette can help you leave a lasting favorable impression on the people who matter to your business. Knowing just how to network can help you not only attract and retain more customers, but also ultimately make you more successful.

1. Honor the RSVP. Many business people believe their absence from an event won’t be noticed if they are too tired to attend at the end of a busy day, so they decide to skip a networking function. If you RSVP’d “yes”, you professionally need to fol-low through.

2. Have a plan. You are not on the guest list of a business function to fill up on the buffet food. Your host feels you have something valuable to offer and is giving you an opportuni-ty to highlight your expertise. Make a point of doing research before the networking event. Google the speak-er, research the key players who will be attending, and take a look at their social media. A small investment in time prior to the event can pay off when you impress someone knowing about their recent media article or promotion.

3. Smile. That’s right – part your lips, show your teeth, crinkle your eyes, and send the message that you are authentic and engaged. A pursed, tight-lipped smile sends the message that you are uptight, disinterested, or uncomfortable in the situation. Your body language is contagious. A sincere smile can break the ice and signal to the other person that you are confident and self-assured.

4. Eat before you arrive.Spending the entire time going through the buffet line will only add calories, not contacts. While you can make valuable connections in the buffet line and at the bar, your goal

is to make a favorable impression on several new associates, not to put a dent in the “all you can eat” shrimp bowl. Consider the bad impression that you could leave behind with your handshake when your right hand leaves a lingering smell of shrimp.

5. Mix and mingle.Conversation should revolve around the other person, listening 60 percent of the time and responding, asking questions and engaging with the other person the other 40 percent. Use the person’s name in conversation to help you remember it, in the event you have to make an impromptu introduction. Stay away from breaking into a conversation with only two people, because it will be harder to interrupt. Instead, walk up to a group of three or, one individual who will surely welcome the inclusion. Introduce yourself by saying, “Hello, my name is Sarah Bloomed. May I join you?” Engage for several minutes, but move on to meet others.

6. Put away your cell phone. Most of us feel lost without a connection to our technology, but walking around holding a smart phone is a distraction. Refrain from checking texts, sending a quick email, or taking a call when your goal is to make connections. Give your full attention to those standing across from you. Turn your phone off rather than putting it on vibrate and, if you are waiting for an important call, check your phone in private instead of in the middle of the networking event.

7. Keep your right hand free. Hold a cold glass or plate of appetizers in your left hand and carry your purse or bag on the left side, allowing you to be ready to greet others with a handshake.

8. Don’t attempt to close a deal. A networking event is an opportunity to pique someone’s interest while leaving a favorable impression. Consider it an occasion to open the door to a future relationship. Coming across as overly aggressive or desperate will do just the opposite of what you are hoping to achieve – which is to make a positive impression.

9. Always greet and close the conversation the same way. If you greet someone with a handshake (the most professional way), make sure to extend your hand to say goodbye before leaving the conversation. Walking away abruptly or without formal closure sends the message that something went awry during the conversation.

10. Don’t slip out the backdoor. Before leaving the event, make a point to say goodbye to the host and give a compliment on the great event. This is a subtle way to show your host you were present and accounted for and stayed for a respectable amount of time. You don’t want to be the first to arrive or the last to leave – and you definitely don’t want to be caught slipping out the kitchen door!

When you attend your next important networking event, keep these tips in mind and you will avoid some common missteps. Remembering the best ways to present yourself will allow you to leave a lasting impression. This article was originally published on October 3, 2014 by www.inc.com, a website launched in 1996 with small business ideas, information, and inspiration, as well as practical advice. Diane Gottsman is a national modern manners and etiquette expert, sought out industry leader, accomplished speaker, author and the owner of The Protocol School of Texas, a company specializing in executive leadership and etiquette training. For more, visit DianeGottsman.com.

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newMEMBERSWe’re Pleased to Welcome Aurora Chamber of Commerce’s Newest Members

ADT Security Services Canada Inc.Benjamin Tromblay,Residential Sales Manager2815 Matheson Boulevard EMississauga, ON L4W [email protected]

ADT Security Services Canada Inc. is North America’s largest security service company. We provide 140 years of experience and dedication to the security of your residential, small business or commercial facility. With the latest security, video, home automation, fire and carbon monoxide monitoring we can customize a solution to meet any and all of your needs to bring you the peace of mind you need.

ARAXA Kitchens by DesignShiva Saranajam, Show Room Manager102-14993 Yonge StreetAurora, ON L4G [email protected]

At ARAXA Kitchens, our goal is to design, create and install a unique product for a large spectrum of living spaces. ARAXA’s designers specialize in shop fitting, interior design, cabinetry design and custom designed kitchens. We offer a spectrum of products ranging from ready to assemble to custom, satisfying every budget and lifestyle.

AVON by Donna KerrDonna Kerr, Owner/Operator262 Hodgson DriveNewmarket, ON L3Y [email protected]/donna.kerr

AVON has been in Canada for over 100 years and is one of the world’s best known brands.  AVON sells skincare, make-up, nail polish, clothing, shoes, housewares, toys and much more.  There is a money back guarantee and your order is delivered directly to your door. Wish you had an AVON Lady? Call me today for your FREE brochure.

Bionx International CorporationNatalie Vernon, Materials Supervisor455 Magna DriveAurora, ON L4G [email protected]

Our goal at BionX since day one has been to get more people on bicycles. With the development of our simple console, battery, and motor system we’ve been able to convert hundreds of thousands of people to electric bicycles, and convince some big names in the industry to do the same. BionX is based in Aurora, Canada, but does business internationally – found wherever quality electric bikes are sold.

Canaan Security SystemsPeter Chan, Director309-121 Willowdale AvenueToronto, ON M2N [email protected]

Specializing in alarm systems and CCTV since 1995. Call Canaan Security Systems and enjoy peace of mind day and night! We provide alarm systems and monitoring, digital camera systems-CCTV, internet digital video recorder-DVR, audio/video intercom systems, business telephone systems and voice mail and cable running for computers, television and telephone.

Costas Menegakis, MP, Richmond HillTom Mastorakos, Special Assistant400-9555 Yonge StreetRichmond Hill, ON L4C [email protected]

Community services offered include liaison assistance or information on any federal program and service. Celebratory greetings, certificates of recognition and attendance at community events. Canadian flags and pins are also available by contacting us.

Courtrose Education StudiosAnkie Yip, Founder and President24 Courtland CrescentEast Gwillimbury, ON L9N 0A9647-330-9021courtroseeducation@gmail.comcourtroseeducation.com

Courtrose Education Studios is an extra-curricular organization that offers enrichment activities and learning strategies to train the brain. Programs are designed to foster the enjoyment of life-long learning in children. Currently available is a private piano program for beginners that features tailored repertoire, and an optional assessment package to enhance development. More programs and group courses for the early childhood-level are coming soon!

COURTROSE Education Studios

Eat Inn Catering / Inn From the ColdLisa Chong, Sales and Marketing Manager510 Penrose StreetNewmarket, ON L3Y [email protected]

A York Region social enterprise dedicated to making gourmet food.  Revenues received from our catering positively impact our community by supporting our work skills training programs for individuals facing barriers to employment. We use the freshest ingredients; make everything in-house from baked goods to sauces which help us create mouth-watering meals for weekday corporate events, meetings and conferences.

Ellesmere PortSusan Carr, President289 Milestone CrescentAurora, ON L4G [email protected]

A specialty boutique consultancy working with small-to-medium sized organizations that is focused on providing support and services with day-to-day operations, business planning, strategic partnerships, profit maximization, etc. Our successful growth strategies and proven practices allow our clients to focus on ensuring their vision is a successful and highly profitable reality.

View the Chamber

Calendar of Eventsand register online at www.aurorachamber.on.ca/events

Page 19: Spring 2015 Chamber Connection Magazine

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Finlayson ContractingMichael Finlayson, Owner986 Gilmore AvenueP.O. Box 84Lefroy, ON L0L [email protected]

Finlayson Contracting provides general contracting, specializing in interior and exterior carpentry. We dedicate ourselves to incorporating communication, knowledge, management and craft into all of our projects. Our goal is to provide a positive and informative construction experience, resulting in a product of the highest quality. 

GR fitnessGeisha Chin, Owner265 Edward StreetAurora, ON L4G [email protected]

We bring you a workout in disguise with sexy, fun and unique group fitness classes. You’ll have fun while transforming your mind, body and soul. Step through our doors, release all inhibitions, and embrace your inner diva. Our atmosphere is fun, inviting and empowering. You will fall in love! 

Hickory Dickory Decks (Aurora & Richmond Hill)Steve Hall, Franchisee923 Reytan BoulevardPickering, ON L1W [email protected]

Since 1987, Hickory Dickory Decks has satisfied tens of thousands of customers with quality, custom built decks. Our team of licensed carpenters and craftspeople take great pride in each project, and strive to create the ultimate backyard paradise for each valued customer. Hickory Dickory Decks is the leader in low maintenance decking products. To date, we have designed and built over 8,000 composite decks across North America. We encourage you to visit some of our completed decks and speak with one of our satisfied customers.

Hygienic Garment Savers Company Ltd.Jeannine Saegert, President135 Willow LaneNewmarket, ON L3Y 4J1416-859-4132 / [email protected]

We provide disposable and/or biodegradable one time

Izzi Popat - Royal LePage Your Community RealtyIzzi Popat, Sales Representative14799 Yonge StreetAurora, ON L4G [email protected]

Izzi Popat has been a Sales Representative for 29 years of which 27 have been in York Region. She is an avid listener, strong negotiator and problem solver - all qualities that relate to her success. Izzi is proud to say that a large percentage of her business is from past clients and referrals. In addition to Izzi’s high level of service, she provides access to a full line of professionals in home decor and design, remodeling and pre-listing clean ups.

KingsRidge Building GroupCaleb MacDonald, Owner243 Park AvenueNewmarket, ON L3Y [email protected]

Our Passion, Your Vision. At KingsRidge we partner with our clients to help them bring their renovation and landscaping visions to life. Our passion for quality and our foundation of integrity is what sets us apart.

KUMIA ConsultingElizabeth Doucette, Owner41 Britton TrailAurora, ON L4G [email protected]

KUMIA acts as a bridge between foreign device vendors and Canadian wireless carriers to bring new products to the Canadian market for consumers.  Our services include product development, import, certification, distribution and reverse logistic sourcing.  We excel at long-term relationship sales within the Canadian Wireless Industry.  KUMIA is highly interested in providing business development services with extensive sales and marketing as our strength to companies in Canada.

La Jolie Cheese ShopJane Kemp, Owner9-2 Orchard Heights BoulevardAurora, ON L4G [email protected]

At La Jolie Cheese Shop we are very pleased to offer cheese from the four corners of our world. We carefully choose selections that speak of the terroir from which they derive, and those that best represent the ever defining seasons. We take pride in providing fresh, cut-to-order cheese, as well as prepared cheeseboards for entertaining, and accompaniments for pairing.

LEAD2015/HR.comDebbie McGrath, CEO124 Wellington Street EastAurora, ON L4G [email protected]

LEAD2015 is a two-day leadership forum featuring stories from 22 hand-selected world thought leaders. The forum in its entirety will be live streamed to hundreds of remote host sites across North America (including Newmarket). LEAD2015 is hosted by HR.com and focuses on making leadership more accessible in a local community.

OnSite Landscaping Inc.Domenic Romeo, Owner/Operator8 Riley StreetCookstown, ON L0L [email protected]

OnSite Landscaping Inc. provides landscape construction, design and lawn management services. Our team takes great pride in our work. We have the knowledge, experience and unique design ideas to create an atmosphere that enhances your property and suits your lifestyle. Escape outdoors and take your property to the next level!

Propertyguys.com-Newmarket, Aurora and King TownshipJason Hart, Franchise Owner21528-17600 Yonge StreetNewmarket, ON L3Y [email protected]/location/site/f/2237

Jason, Frank and Kate combine for over 25 years of experience in the customer service and residential housing marketplace. Servicing the Newmarket, Aurora and King Township, these three PG Pros and their local partners, will provide everything from Pricing, to Legal to SOLD! Let PropertyGuys.com show you how we have helped over 57,000 people sell their house and pay themselves! Follow us on Facebook: PropertyGuys.com Newmarket, Aurora and King. Follow us on Twitter: @PropertyGuysNAK

use health and welfare products to long-term care, nursing homes, home care facilities and hospitals.  This precludes any need for washing and spraying with antibiotics, resulting in large savings at a minimal cost.

newMEMBERS

Page 20: Spring 2015 Chamber Connection Magazine

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newMEMBERSRBC Dominion Securities AuroraAlasdair Patton, Associate Branch Manager14785 Yonge Street2nd FloorAurora, ON L4G 1N1905-841-5059alasdair.patton@rbc.compattonwealthmanagementgroup.com

Since 1901, RBC Dominion Securities has been providing wealth management for individuals, families, businesses and organizations. At RBC Dominion Securities Aurora, our Investment Advisors and Portfolio Managers help clients build personalized investment solutions. We also provide financial planning services for retirement and business succession, and charitable giving and insurance solutions.

Saint CosmeticsNelly Defino, Brand Manager15160 Yonge StreetAurora, ON L4G [email protected]

Saint Cosmetics is a brand new natural cosmetics line proudly Made in Canada. The complete Saint Cosmetics line features 157 products for the lips, eyes, face as well as artist tools. At Saint Cosmetics we use only the best quality, all natural ingredients, free of harmful chemicals that do not sacrifice quality or wearability.

Sherwin-Williams PaintsMegan Carnell, Manager44-446 Hollandview TrailAurora, ON L4G [email protected]

Sherwin-Williams is dedicated to supporting both do-it-yourselfers and painting professionals with expert, personalized service that’s focused on unique project needs. Sherwin-Williams has over 1,500 rich, beautiful colours to choose from, easy-to-use color selection tools to make confident choices and exceptional quality paint. For more information, visit sherwin-williams.com.

Southlake Wealth & Estate Group Inc.Lee Browning, CEO725 Old Bathurst StreetNewmarket, ON L3X [email protected]

You can’t earn your way out of taxes but you can plan your way. For business

owners and professionals, individuals and families, we tailor a financial plan to meet your specific needs.

Susands & Associates Inc.Brenden McNeely, Life & Wealth Management104 Herrema BoulevardUxbridge, ON L9P 1X6289-221-6188brenden@susandsassociatesinc.comsusandsassociatesinc.com

Susands and Associates Inc. is an Independent Financial Services Brokerage with a focus on tax effective retirement strategies. We also provide insurance for your personal or business needs at the most competitive prices. Whether you are getting ready to retire or just starting to save for retirement, we can help you put together a financial strategy unique to your lifestyle. 

Symposium Café -AuroraRon Skead, Co-OwnerB1A-444 Hollandview TrailAurora, ON L4G [email protected]

The Symposium Café is a unique, exciting concept for an upscale, licensed, casual restaurant. The menu includes classic gourmet meals, exotic desserts, European coffees and specialty beverages. Symposium is open seven days a week from early morning to late evening with dining available indoors or outside on our restaurant patio.

THM Group (Take-Hold Marketing)Bob Lacey, President90-164 Innisfil StreetBarrie, ON L4N [email protected]

The THM Group offers a Fully Managed IP PBX Voice Solution over our own Private Network. “NEWT” Business Services is a suite of state-of-the-art and scalable business communication tools, providing the most reliable performance in the industry, comprehensive training, support and substantial saving on monthly overhead. NEWT’s Business Phone System is an end-to-end solution!

The Co-operatorsMelissa Martin-McGraw, Insurance/Financial Advisor206-15449 Yonge StreetAurora, ON L4G 1P3905-727-4957melissa_martin_mcgraw@cooperators.cacooperators.ca/en/melissa-martin-mcgraw/

Melissa Martin McGraw is your new Insurance/ Financial Advisor with The Co-operators in the Aurora area. She lives locally and has a keen drive to ensure her community has the best support to reach their goals. With 17 years of entrepreneurial business experience from the consumer packaged goods industry, Melissa brings a wide range of knowledge to her role and is well positioned to continue the high level of service that has been established in Aurora.

To The Point For PetsKaren McKibbin, President467 Crossing Bridge PlaceAurora, ON L4G [email protected]

To The Point For Pets is the exclusive distributor of Riplee’s Ranch Holistic Pet Food and related pet supplies for Newmarket and Aurora. Riplee’s Ranch is Canadian made, contains all natural ingredients, competitively priced and delivered free to your door. www.ripleesranch.com

York North Basketball Association (YNBA) Wallace Pidgeon, YNBA Community CoordinatorNewmarket SouthP.O. Box 71023Newmarket, ON L3X [email protected]

YNBA is the community based, volunteer driven, not-for-profit organization providing basketball in Aurora, Newmarket, East Gwillimbury and King City. There are 1, 000+ players in all age groups, 50 boys and girls house league, rep and kids teams, 200+ coaches and volunteers. Over 1,200 families are with YNBA. [email protected]

Connect with the Aurora Chamberon Social Media

Join the conversation and stay informed.

Page 21: Spring 2015 Chamber Connection Magazine

memberANNOUNCEMENTS

chamberNEWS

New Member to Member Discounts

AVON by Donna Kerr is offering members a 10 percent off on all orders. Contact Donna at 905-716-3514 or at [email protected].

Eat Inn Catering / Inn From the Cold is offering free delivery to members on orders in Newmarket and Aurora. Contact Lisa at 905-895-8889 ext 226 or at www.eatinncatering.com

GR fitness is offering members a 10 percent discount off monthly/yearly membership packages and a 20 percent discount off class packages. Contact GR fitness at 905-638-7665 or at www.grfitness.ca

THM Group (Take-Hold Marketing) is offering members a free telecommunication consultation plus a 50 percent discount on customized message on-hold service. Contact THM Group at www.thethmgroup.com

Correction to Winter 2015 Edition

Digital Marketing Experts is offering members a 30 percent discount on all marketing services offered at digitalmarketingexperts.ca Contact Maryam Golabgir at 416-629-9876.

Anniversaries

BobHawkins.com Professional Disc Jockey Services is celebrating their 40th anniversary in 2015. Congratulations!

Peter Reiss Law Firm is celebrating their 10th anniversary in York Region in April. Congratulations!

Staples Aurora celebrated their 15th anniversary in January 2015. Congratulations!

The Partnership Network Inc., your promotional marketing partner, is celebrating 30 years of serving their clients. Congratulations!

Announcements

Dr. Peter Lau of Lumawiz participated in Startup Weekend York Region 2015, an annual pitching competition for startup entrepreneurs. Proposing the idea of a small portable device for detecting food allergens, Peter’s team, Next Gen Diagnostics, won first place among 22 pitches and 10 finalists.

The Station Taphouse & Grill has changed their name to Baldwin’s Sports Pub and Grill, and are now featuring a revised menu.

Lois Brown, MP has announced a $995,000 investment by the federal government for Gum Products International Inc. The funding will help the company expand its line of food safety products and extend its global market reach in the food processing and biotechnology sectors.

CONNECTIONchamberspring 2015 21

Crystal Walsh, the Chamber’s Marketing and Communications Specialist, and her husband Sean are thrilled to announce the arrival of Bennett born on March 10 and weighing in at 8 lbs 3 oz. The team at the Aurora Chamber office are looking forward to some spoiling rights as honorary aunts and wish Crystal and family a great year while she is on maternity leave.

In Crystal’s absence we welcome Yolanda Mol Amelink, the Chamber’s Marketing and Communications Coordinator. Yolanda will be responsible for membership communication, marketing, social media, the website and Chamber Connection. She will be our resident shutterbug.

membershipBENEFIT CHECK

LegalShield

offers unlimited access to top notch law firms on unlimited issues.

You will be able to talk to a dedicated, experienced lawyer about whatever you want to, as often as you need to, for as long as you have to, anywhere in North

America for about a dollar a day. Plan coverage is offered at a reduced rate for Aurora Chamber members.

Please refer to the website for plan benefits, limitations and exclusions.

tnjharding.com

Twitter.com/AuroraChamberON

Facebook.com/AuroraChamberON

AuroraChamberON.blogspot.ca

Flickr.com/AuroraChamberON

Find us on Instagram: AuroraChamberON

Page 22: Spring 2015 Chamber Connection Magazine

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membersOUT & ABOUTNetworking BreakfastJoin us for formal networking with a hot buffet breakfast and an informative talk by a sponsor or guest speaker. Each person will be asked to present an elevator speech, a 30 second self-introduction, and is given a list of all those in attendance for ongoing networking. Bring business promotional material with you to display at the members’ marketing table.

Chamber Pub NightsChamber Pub Nights are an informal and relaxed way to enjoy business-to-business networking. Registration is not required and there is no agenda. Come and bring a friend, a potential Chamber member. These events are held from 5:30 pm to 7:30 pm at a member’s bar or pub.Members of Aurora Chamber of Commerce may host a Chamber Pub Night. Please contact the Events Manager, Sandra Watson, for further details at 905-727-7262 ext. 23 or [email protected].

WIN (Women of Influence Network)A group of women who are Chamber members meet once a month to nurture and inspire personal and professional growth. Bring your own lunch, network with other members and discuss issues related to women in business. There is limited seating at some events.

Workshops and EducationThe Aurora Chamber is dedicated to life-long learning for its members. We offer educational opportunities on varied topics. Learn about exciting educational opportunities by visiting aurorachamber.on.ca

Page 23: Spring 2015 Chamber Connection Magazine

F.A.S.T.Rescue

WSIB Required First Aid & CPR Course

FAST Rescue is an award winning health and safety training company located in Aurora since 1999. We’ve partnered with The Aurora Chamber of Commerce to offer members and their families First Aid, CPR and Defibrillator training.

TTaking a First Aid & CPR course is good for ev-eryone, at your workplace, home or school. Sign up for this fun and educational training session, bring your family and learn to save a life!

WSIB Workplace Requirements:

All employers covered by WSIB are required to have first aid equipment, facilities and trained workers in all workplaces. There must be at least one trained worker with a first aid certifi-cate on each shii. Having multiple trained first aiders is recommended to ensure compliance when a first aider is away from work.

First Aid and CPR Course AvailableFor Chamber & Family Members

FAST Rescue is a WSIB approved first aid and CPR training provider and we’re top Canadi-an Red Cross Instructors.

Register Now - Call 1-866-706-7283 - Just select the course that suits you.

1. For workplaces with 1-5 people per work area, per shii - A 1 day Emergency First Aid & CPR certificate is required. Special Chamber Price $75/person for 3 years certification.

2.2. For workplaces with 6 or more people per work area, per shii, the requirement is a 2 day Standard First Aid & CPR certificate. Special Chamber Price $110/person for 3 years certification.

F.A.S.T. Rescue Inc. 750 Oakdale Rd., Suite 56 Toronto, Ontario, Canada M3N 2Z4

Call 1-866-706-7283

Register NowJune 3rd & 4th

June 10th & 11th

Page 24: Spring 2015 Chamber Connection Magazine

Proud shuttle sponsor for the 2015 Aurora Home Show

Page 25: Spring 2015 Chamber Connection Magazine

Proud shuttle sponsor for the 2015 Aurora Home Show