spring 2011 newsletter

14
CARIBBEAN CRUISE PICTURES + 2010 AWARD WINNERS DESIGNED BY // FALLING WATER CUSTOM POOLS DALE EARNHARDT JR.’S CUSTOM POOL www.1Paramount.com 1.800.621.5886

Upload: brett-farr

Post on 31-Mar-2016

213 views

Category:

Documents


0 download

DESCRIPTION

Paramount's Spring 2011 Newsletter

TRANSCRIPT

Page 1: Spring 2011 Newsletter

CARIBBEAN CRUISEPICTURES + 2010 AWARD

WINNERS

DESIGNED BY // FALLING WATER CUSTOM POOLS

DALE EARNHARDT JR.’S CUSTOM POOL

www.1Paramount.com 1.800.621.5886

Page 2: Spring 2011 Newsletter

2 | Pool Finance Update

4 | Buzz Words - The Up and Up

5 | Pool of the Month Award Winners

6 | Caribbean Cruise Pictures

9 | Company Award Winners

10 | Salespeople Award Winners

11 | Falling Water Custom Pools Pool Design for Dale Earnhardt Jr.

12 | Saleperson Highlights

12 | Paramount’s Newest Additions

13 | Golden Poppy Award Winners

13 | Customer Connection

InThisIssue

NEW

Are you linked to Paramount Capital’s new website? There are now 96,000+ reasons to be linked, if you are not! In 2010, www.newpoolfinancing.com received over 96,000 visits, and if Janu-ary and February of 2011 are any indication of what’s to come, that number is going to increase dramatically.

We are very pleased to announce that our new website is up and running! Not only do we have a great new look, but we have added new resources and features for Paramount dealers and their customers. Here are some of the new features and high-lights of the services we provide to our Paramount dealers:

--NEW Resource page for your website (log-in required)-- Increase your leads and visibility: Newpoolfinancing.com re-ceived over 96,000 visits in 2010--Customized finance link and web-page for your website--Free service for your customers--NEW professional, clean look and application process--NEW automatic email response to you and your customer any-time an application is completed on your customized finance link

The finance link that we offer exclusively to Paramount dealers has taken on a life of its own this past year. Depending on how and where you place the link on your website really determines its affect on your business. We are seeing a lot of Paramount dealers receive a large increase in phone activity and leads through the link. To help capture this business and to further offer better service, we have created an automated response email custom-ized to each dealer’s finance link. Not only will every customer who applies on a dealer’s Paramount finance link receive an email thanking them for choosing Paramount Capital but the dealer will as well. This keeps our dealers in the loop and lets them know exactly who has applied via their finance link.

Website activity is up, applications are up and approvals are up. Our lender programs continue to get better. Let Paramount Capital help your business thrive in 2011!

2 \\ POOL FINANCING UPDATE

SCOTT PLEASANT | Finance Manager [email protected] | www.newpoolfinancing.com1.877.289.3866

Page 3: Spring 2011 Newsletter

NEW

25% OFF*

“TRY IT” OFFER:

SwingSweep is protected by U.S. patents and patents pending *Only available on first system only through May 30, 2011**Standard Dealer Pricing

MADE IN USA

NOW YOU CAN SWEEP AWAY YOUR COMPETITION.

Set Yourself Apart.Paramount Pool and Spa Systems, the world’s leader in In-Floor Pool Cleaning Systems, continues its commitment to pool

cleaning and enhanced water circulation with SwingSweep. Powered by our Patented SwingJet technology, SwingSweep is

an ideal system for any pool and spa, improving both cleaning and circulation.

Benefits & Features:• Enjoy cleaner, healthier water

• Improves overall circulation & heating

• Saves chemicals for the life of the pool

• Saves energy costs for the life of the pool

• Adjustable 3-step 90 degree cleaning arc

• Fits into most 1 1/2” threaded wall returns

• Only wall jet with ratcheting sweep

technology

LEARN MORE AT

SWINGSWEEP.COM

Two Affordable SwingSweep Systems • 6 Jets with a 2 Port Valve= $525**

• 9 Jets with a 3 Port Valve $665**

Page 4: Spring 2011 Newsletter

4 \\ BUZZ WORDS

WHILE WE HAVE ENDURED A RATHER challenging economic climate the last several years there are some signs that things have improved and will perhaps continue to improve. In spite of escalating gas prices retail sales still managed to post their highest gain in four months and auto sales have been strong. In the midst of tough times it’s easy for our business thoughts to drift towards thoughts of survival. However – I believe the ones that “get it” are thinking about how they can make the most of the situation.

Even if our businesses are not growing because of challenging times, we still must prepare and position ourselves for better times. Now is the time to be de-veloping new business plans so you can separate and pull yourself away from your competitors.

I think the two most important words to keep in mind in developing a successful new business plan are “positioning” and “differentiation”.

DIFFERENTIATION

Differentiation refers to our ability to separate ourselves, our products and our services from that of our competitors.

Differentiating is the true advantage that we have over our competitors in the marketplace; the unique and special ben-efits that no one else can give our customers.

Your differentiation strategy must be an integrated set of actions designed to produce or deliver goods and services that customers perceive as being important and of value to them.

Being uniquely different is perhaps more important today than it ever was because if you aren’t “different” you really can only compete on price. Creating value through differ-entiation gives you the opportunity to compete at higher prices.

When you find ways to be uniquely different, your compe-tition becomes less relevant.

POSITIONING

Positioning is about how you differentiate your products and services in the mind of the customer.

Positioning your company could be a difficult task. Po-sitioning your company must be developed from careful research about your brand. You must find out: a) How the market place and your customers see your

company. b)What do your customers value.

NOW IS THE TIME TO POSITION YOUR BUSINESSES TO TAKE ADVANTAGE OF THE IMPROVING ECONOMY

c) What you know about your company and the cus-tomer value it creates.

Positioning should be a foundation for action to de-sign, manage and defend your brand. It should be the foundation for everything you do; what customer value

you create, what you value, what is your sustainable competitive advantage, how you conduct your business and how you communicate and interact with custom-ers.

I’ll give you one competitive advantage; you can start working on (If you already haven’t) is your “Company Culture”.

The strength of your company’s culture is one of the most fundamental competi-tive advantages. If you can build and nurture a culture of innovation, a culture of commitment, one where employees passionately pursue your organization’s cause and mission, you will be in a better position for success.

Company culture is the collective behav-ior of people using common company vi-sion, goals, shared values, beliefs, habits, attitudes and priorities of its employees. Strong leadership is required not only to transform your company culture but also to sustain it over time.

I will leave you with this question. “What is the purpose of your business?”

If you answered this way, “To make a profit”, I don’t think you are “getting it”. I believe that sustainable profits only come as a result of successfully creating and keeping customers over the long haul. If your business successfully creates and keeps customers in a cost effec-tive way, your business will make a profit while continu-ing to survive and thrive.

It is our privilege to continue to work in the spirit of partnership with you in 2011. The Paramount team is committed to your success and that we might all prosper this year.

I am grateful for the trust you have given Paramount and I want to thank you all very much for being part of our Paramount Family,

God Bless you and your families.

upUP&THE

UP&THE

President of [email protected]/buzz_ghiz

Featu

red

Pool

Page 5: Spring 2011 Newsletter

The Swimming Man Austin TX | MAR 2011

Falling Water Custom Pools Concord, NC | JAN 2011

Browning Pools & Spas Llano, TX | FEB 2011

MONTH WINNERS // 5POOL OF THE

Enter your latest creation in the Pool of the Month Contest and if chosen could be showcased on our next Deal-er Insider cover.

To enter, just e-mail your high reso-lution pool photos to Brett Farr at

[email protected].

GET YOUR POOL FEATURED IN A DEALER INSIDER

SEE LARGER POOL OF THE MONTH IMAGES AT: www.facebook.com/1paramount

Besides being featured in the Dealer Insider, these winners also receive:

•100pointstowardthenextPass-porttoParadisetrip

•Winningpoolareshowcasedonour website and in our “PoolHallofFame”atourcorporateheadquarters

YOURPOOL IMAGE

HERE

Featu

red

Pool

Page 6: Spring 2011 Newsletter

PTP IMAGES HERE

We Just Returned From The Caribbean

Thanks to all of our guests and vendor partners who

recently participated in the Caribbean Cruise portion of

“Choose Your Cruise”. Nearly 200 people enjoyed a

fun, relaxing week onboard Royal Caribbean’s beau-

tiful Serenade of the Seas. After departing San Juan

we visited the scenic ports of St. Thomas, Antigua, St.

Croix and Grenada.

“Clients really enjoy our Passport to Paradise trips and

they truly have become like family reunions,” com-

mented Buzz Ghiz. “It gives everybody a nice week to

relax, reenergize and head into the pool season fired up

and ready to go.” Choose Your Cruise will finish up

late this summer when another big group joins us on

the highly anticipated Alaskan cruise.

Page 7: Spring 2011 Newsletter

PTP IMAGES HERE

LOTS MORE PICTURES ONLINE AT WWW.1PARAMOUNT.COM/BUILDERS/PASSPORT/

Page 8: Spring 2011 Newsletter

PTP IMAGES HEREPTP IMAGES HERE

LOTS MORE PICTURES ONLINE AT WWW.1PARAMOUNT.COM/BUILDERS/PASSPORT/

Page 9: Spring 2011 Newsletter

GOLDEN POPPY AWARD WINNERS | 9COMPANY AWARDS - 2010 // 9

NATIONAL BUILDER OF THE YEAR: Presidential Pools

INTERNATIONAL AWARDS: Compass Pools Vantage Waterline Pool Innovations Vantage

NATIONAL SYSTEM AWARDS: Maryland Pools PCC2000 Hamlin Pools PV3 Premier Pools (Multi Location) PV3 Aqua Pools Cyclean Seasonal World Vanquish Cherry Hill Pool & Spa Vantage

REGIONAL AWARDS:

NORTHEAST Carlton Pools PCC2000 Andrews Gunite Co. PV3

EAST FLORIDA Pools By John Clarkson PCC2000 Holland Pools PC3 American Pools & Spas Cyclean

WEST FLORIDA Superior Pools Of SW Florida PCC2000 Freestyle Pools & Spas PC3

SOUTH CENTRAL The Pool Man PCC2000 Cody Pools PC3 Burton Pools & Spas Vanquish Aquatic Pools Cyclean

SOUTHWEST (AZ/NM) Artistic Pools & Spas PCC2000 Cameo Pools PV3 SOUTHERN CALIFORNIA Avanti Pools PCC2000 Crystal Pools PV3

MIDWEST Barrington Pools PCC2000 Pools Of Fun Vanquish

NORTHERN CALIFORNIA AND NORTHWEST Lifetime Pools PCC2000 B & B Pool Center Vanquish

SOUTHEAST REGION Neptune Pools PCC2000 Adcock Pool, Spa & Billiards Vanquish Arnold’s Pools PV3

SOUTHWEST (NV / UT) Sunset Pools & Landscaping PCC2000 Laguna Pool And Spa PV3 Blue Haven Pools Cyclean

Page 10: Spring 2011 Newsletter

REGION 1: RICH SEDELL

Colley’s Pools Guy Thomas Jim Hettig Jay Patronik Kevin Revak Jerry Ferrier Scott Colley Jeanine Colley

Maryland Pools Jim SperoJim RiosBob SperoGary SipesDennis Talley Joe Kagen Dave Walenga Denny workman Jon Coakley Tip Tipton Jay Schreider

Aqua Pool & Patio Jason GuilmetteWilliam Ferrara Blaine GriselDebbie Madden Michael Giannamore

Seasonal World Roger Hall Stephanie Bunis Stephen AdeTony Schiavone Anthony Schiavone

Carlton Pools Christopher Keiser Woody Keightly Daniel Donovan John Pusey Jack Stubbe Julie Kraft

South Shore Gunite Bob GuarinoJohn Fitzgerald Scott Pancake Dave Long Larry Colson Rick BenoitBrett BenoitRich McPherson

Concord Pools Richard FenwickBryan D’AmbroJeff KauferMark Howley

RA LavoieJackie Pratt Rick LavoieSue Sargent

REGION 2 & 3: NICKYMILOS-EVICH / THOMAS ROGERS

Freestyle PoolsMark Ouverson Holiday Pools of W FLTracy O’Neil Superior Pools of SW FLDee BrandtLinda KrawczykRobin Barber Almar Jackson PoolsRay Bushnell Artesian PoolsRichard Malanowski Coast to Coast PoolsMatt Russell Dasa VenturesDebbie Carlucci

Holland PoolsTom Shaughnessy

Tampa Bay PoolsMatthew Lent, J.C. Collins Tropical Pools and PaversCurtis Larson Pelican PoolsButch Eaton American Pools & SpasPete Starks Pools by John ClarksonJoel Hartman, John FosterJordan Clarkson REGION 4: KURT DUHAMELL

Alliance PoolsE C Medley

Aquatic Pools (Arkansas)Glenn Yates

Blue Haven Pools (Edmond, OK)Jayme Allen

Burton PoolsJohnny Hardcastle

Laguna PoolsToni Denzer, Jeff Martin

Richards Total Backyard SolutionsJ R Richards, Jan McMahon

Quest PoolsRyan Pieszchala

Creative Pool DesignsJim Cronin

Russell Pool CoLee Russell

The Pool ManWes Colby

The Swimming ManGreg Smith

Texas PoolsPaul Ryan

Claffey PoolsMike Farley

Cody PoolsFrank Vidaurri, Peter Batterton, Steve Henderson

Distinctive PoolsMike Murphy

Liquid Asset PoolsJim Wanamaker

Morehead PoolsRandy Graves

Modern PoolsJan Sotelo

River Oaks PoolsDan Pendley

Robertson PoolsKevin Dutra

Signature Pools of TXJerry Doyle

Ewing AquatechHarris Tassin Atlantis PoolsJohn Oliver Burton PoolsMarc Testerman

Hamlin PoolsJohn StansberryJosh StansberryThe Pool ManTed RittsRobert ScheltzBlake Harrott Cody PoolsMatt Trissel Morehead PoolsMichael Moore Pool EnvironmentsTom Rozell Vivion PoolsJeff Vivion WaterscapesSteve Evans REGION 5: JIM SERKLAND/ NICK GHIZ

Artistic PoolsTerry Kirchoffner

Blue Wave Pools John Miller

California Pools Cliff Fox Darren Tamburren

Cameo Pools Kevin Hambright Steve Vollaro Nicole Hickey

Pioneer PoolsKen Oliphant

Rain Dance Development Jim Erwin

Caribbean Pools Bill Alber

Creative Environments Dan Waters Oscar BejaranoLisa HolmesNick Berger

Desert Sun PoolsCraig O’Grady

H2O Pools Kent Dawson

Hop Cassidy Pools Jim Moss

Martin Pools Larry Martin

Mirage Pools Al Neujahr

Monster Pool Company Billy Parr

New Mexico Pools Robert Horne

Premier Paradise Jeremy Naugle

Premier Pools Chandler Aaron Gurley Dan VasquezShawn McCarty

Premier Pools Tucson Carlos Arzate

Presidential Pools & Spas Bryan Waddle Carlos Colombino

Jim Sherlock Karin TierneyKip WilliamsLenny KramerMike TierneyTim Melbourn

Sandcastle Pools Den Fleenor

Sidewinder Custom Pools Larry Rylance

Thunderbird Pools Cohl Workman

Troy’s Aqua BlueTroy Reimer

Unique Custom Pools Chris Griffin

Valley Oasis Noah Ingegneri

Boulder Creek PoolsMike Palucio

Red Rock PoolsRick Chafey

REGION 6 & 12:MATT ANDREWS

Paddock Pool Vegas Hank Weisenthal

Desert SpringsRon Stewart

Artistic Pools Wade Foglia

Premier Pools San Diego Aaron Temme

Mission Valley Pools Bob Cunningham

Mission Pools Brad Cotton

Avanti PoolsEloy Sherlock Bernard Zimring

Masterpiece BuildersBruce Swift

Crystal Pools Mario Medina

Premier Vegas Ron Bennet

Paragon Pools Joe Vasallo

Premier CARob Romero

Sunset poolsJeff Norton

Laguna poolsDewey Forte

Desert DraftingJulie Prince

DBRDon Rowland

Blue HavenStephanie LewisSteve Treese

PoolscapesIvan Friedmutter

Nevada PoolsDarren GagnonTim Kolwkalski

AquascapeJulio Schembari

REGION 8: TED CRAPPLE

Barrington PoolsChris Irwin Tod Brown

Keesling Custom Pools Jeff Keesling

Pools of Fun Carolyn Shank Bruce Holmes

REGION 9: JOHN ANDERSON

Lifetime Pools Rich SartiJorge CuencaShannon Murphy

Krisco Aquatech Bjarne Christensen

Vineyard Pools Jim BogdonofBen Bogdonof

Pristine Pools TJ BrownJake MerrillScott LaingRenn LammLance Featherstone

Guitons Pool Center Dale Simpson Tom Allen

Dalpino Pools Dick DalpinoMason CosgroveAlexa Dalpino

Blue Mountain Pools Roy Stamp

Paradise Aquatech Pools John Sweeney

Emerald Pools Larry FulkersonBryan Foote

Pools By Waterston Bob Waterston

Premier Pools Michael & Tina AndersonMichael HuttonZack SlivickMichael StrausburgMonica Loos Cindy Corino Steve DemarTom EvansBrian Porter

Creative Environments Chuck Baumann

Pearson Pools Brent PearsonAli Pearson

Sage Pools.Shaun Sage

REGION 10 - BRYAN YOUNG

Neptune PoolsEvan Horning

Year Round Pools Nick Fasciano

Arnolds PoolBob Sachs

Kob’s Pools Kent Kob

Adcock PoolsGlen Clements

10 \\ SALESPEOPLEAWARD WINNERS

Page 11: Spring 2011 Newsletter

DALEEARNHARDT, JR. CLEANS UP ON THE NASCAR CIRCUIT WHILE A PARAMOUNT IN-FLOOR SYSTEM CLEANS UP HIS POOL & SPA

POOL MODEL

DALE EARNHARDT JR. HAS EARNED SEVERAL awards and accolades in his NASCAR career. He has been featured for several years as being one of Amer-ica’s top 10 favorite athletes. Business Week magazine named him to its top 100 most influential people in sports, ranking him 38th overall. He has ap-peared on more than 150 magazine covers and has been featured in high-profile publications such as Maxim, Rolling Stone, GQ, Men’s Journal, Sports Illustrated, People magazine and TV Guide. And now, perhaps his finest appearance of all – his Para-mount Powered Pool built by Falling Water Custom Pools now featured in the Paramount Dealer Insider. Bryan O’Neal, owner of Falling Water Custom Pools, has been in business since 2001. His company is located in the center of NASCAR country in Concord, North Carolina and neigh-boring city Charlotte has been award-ed the NASCAR Hall of Fame. Several drivers live in the area and continue to build and upgrade their homes.

LOCATION:Concord,North Carolina

WEBSITE: fallingwaterpools.com

SYSTEM USED:PCC2000

OWNER:BryanO’Neal

YEARS OPEN:10

A few years ago, O’Neal received a call from Earnhardt’s property manager asking him to come meet with Earn-hardt to discuss his backyard pool. Earnhardt had read about O’Neal and Falling Water Custom Pools in an ar-ticle they had been featured in. The article mentioned O’Neal’s own pool, which had a Hawaiian theme and in-cluded an island in the center with a spa and tiki bridge, waterfalls, and a beach entry. Earnhardt apparently wanted something very similar, which Falling Water Custom Pools was able to offer.

“I let the yard tell me what to do. I do not work against the grade of the yard. I do not like using tons of fill dirt, so some pools need to be a vanishing edge design and help break the grade and others benefit from installing water-falls and boulders versus installing a normal retaining wall,” said O’Neal about his design and building style. This pool was no different. The pool also features a Paramount PCC2000 system.

Falling Water Custom Pools is slightly different from their competitors. For example, they perform almost all the work themselves and very rarely hire subcontractors. O’Neal is at every project, helping along and making sure everything goes right. He believes that the more difficult the pool is to

build, the better. He likes a challenge in his projects and likes to think out solutions, which may be more difficult when you have several subcontrac-tors who work for several companies. If the pool needs more time, then he doesn’t rush it, which allows him to avoid making mistakes. He makes sure all the details are covered so that no imperfections appear to the client once they get to know their pool.

O’Neal is focused on what lies ahead. He feels that in-house service depart-ments and maintenance divisions are a must have in his business. He now has someone in house who cleans the pools he builds. This has several ben-efits according to O’Neal. First, you can maintain the pool and products correctly. Second, you can find and fix any problems before the homeowner notices them. Third, it leaves a paper trail for warranty purposes.

O’Neal is dedicated to not only bet-tering his company, but also the in-dustry’s reputation. “I want to see our industry focusing on quality and high standards of workmanship. We need to quit selling horsepower and pretty sheer descents, but sell proper instal-lation techniques and explain the ben-efits of procedures such as proper sized plumbing, waterproofing, and quality workmanship.”

•••

C O V E R S T O R Y

This pool owned by Bryan O’Neal of Falling Water Pools was the inspera-tion for Dale Earnhardt Jr’s pool.

Page 12: Spring 2011 Newsletter

Joshua Andrew Wason2-17-11 | 6lbs 9oz | 19 Inches

Casey Michael Snodgrass1-30-11 | 7lbs 11 oz | 19 1/2 Inches

Kasen Christopher Scott Renneman2-21-11 | 6lbs 1oz | 19 1/2 Inches

Elliott Jude Kuntz Withers1-25-11 | 7lbs 3oz | 20 Inches

PARAMOUNT’S NEWEST ADDITIONS :)

12 \\ SALESPERSON HIGHLIGHTS

I AM A PROUD MOTHER OF THREE GREAT BOYS, WIFE OF AN AMAZING MAN, AND A FULL-TIME DESIGNER FOR PREMIER POOLS & SPAS. I started my career with Premier seven years ago working in the scheduling department.   It was a great way to learn about all phases of construction, as well as how to work with our customers who may be a little anxious during the construction process. I also ran our Design Center and assisted our clients with picking out tile and plaster, as well as up-selling other op-

tions. From this experience, I realized that I loved working closely with people, especially when I am helping them to fulfill their dreams. The natural progression for me was to become a designer. With the support of Premier’s owners, Paul Porter and Keith Harbeck, that happened more than a year ago.  Premier’s com-

pany culture is based on everyone working together to make the best product and to provide the ulti-mate customer service experience.   I appreciate the constant support of our in-house staff as well as the best product manufacturers the pool industry has to offer. There is no better example of that than John Anderson and Paramount Pool & Spa Systems.  He and his products are second to none.    With more awareness of the importance of going “Green”, our customers appreciate the fact that we offer alterna-tive solutions to keeping their pool clean. I am a big proponent of using Paramount’s in- floor system in conjunction with the Clear O3, allowing our custom-ers to reduce the amount of chemicals used in their pool by 70%.  I know that with Paramount’s cutting edge technology, there will be many more innovative products coming down the pike.    I consider myself extremely fortunate to have found my dream career and to be able to proudly sell the finest quality con-structed and equipped pools in the country.

I’VE BEEN IN THE INDUSTRY FOR 18 SEASONS, I’ve worked for Premier 9 of those.  I chose Premier because I loved the friendly atmosphere and awe-some teamwork.  And, after interviewing with Paul Porter I found they had the same business model I did with lots of passion for doing the right thing and focusing on the customer’s satisfaction and that was a must for me.  There’s nothing more rewarding than seeing the excitement on your customer’s faces both at the dig and then when there’s water going into their pool once it’s finished.   It’s important to me that they have a good experience and that’s what Premier is all about. I have received an APSP International Award of Ex-cellence for geometric design under my belt since I’ve been here.

MONICA THOMAS

CINDY CORINO

2 GREAT SALESPEOPLE 1 GREAT COMPANY

I love doing Para-mount infloor systems in my pools, especially when there is a diffi-cult design that a typi-cal sweep wouldn’t work with.   John is always a blast to work with and is consistent-ly there for any ques-tions or customer sup-port.   He makes my job look easy. 

Page 13: Spring 2011 Newsletter

GOLDEN POPPY AWARD WINNERS // 13

JIM SERKLAND DENISE GALE

Jimmy was awarded our prestigious Golden Poppy Award for going above and beyond his normal job duties and responsibilities. Since Oc-tober Jimmy has stepped up not only performing his duties as National Technical Support Manager but also taking on the responsibility of lead-ing our sales efforts in the Arizona/New Mexico region. He did it with a smile and with his usual determination to take care of our customers. The best is that it was really seamless to our customers. Thanks Jimmy for being the team player you truly are!

Denise received the Golden Poppy Award last December in recognition of her great work on sourcing a new vendor for one of Paramount’s key pro-prietary components. Denise on her own found a new supplier and worked as the liaison between the vendor and Paramount’s engineering departments to get samples for testing to insure product quality standards while improv-ing lead times. All this was achieved along with a reduction of material costs. Denise has embraced the challenge of purchasing with little previous experience and has really blossomed. Paramount is proud to have her as part of the Paramount family.

CUSTOMER CONNECTION

MEET THE TEAM //

LINDARAINERDirector of Customer ServiceRegion: 11& [email protected]: 211

WENDYWATSONCustomer Care SpecialistRegions: 1, 4, 5, 7 & [email protected]: 217

LISAROSECustomer Care SpecialistRegions: 2, 3, 6, 7, 9,10 & [email protected]: 225

We always enjoy taking care of you, our customers, and thought you might like to put a face to the names. Feel free to give us a call if you ever need any assistance.

HOURS 6AM TO 5PM (MST) MAIN 1.800.621.5886

FAX 480.753.3397

VIEW THE REGION MAP BY GOING TO WWW.1PARAMOUNT.COM/BLOG

Page 14: Spring 2011 Newsletter

295 East Corporate PlaceChandler, AZ 85225

1.800.621.5886 www.1Paramount.com

January 6 - 14, 2012 | www.PassportToParadise2012.com

Come away with us on an exotic adventure to beautiful and luxurious Spain. There is plenty to explore in this Mediterranean paradise. Partake in the vibrant culture, sample the local delicacies and relax in the beauty of Barcelona and Marbella.