spa business school presentation
DESCRIPTION
Welcome to the ‘Spa Business SCHOOL’ a revolutionary new training company, focused on delivering high impact operational training programmes for the next generation of professional spa management and associated personnel, whether in the Classroom or ONLINE.TRANSCRIPT
Spa Business SCHOOL
Quick Insight Prospectus 2012
Courses in Professional Spa Management &
Advanced Technical Therapies
TM
Monday, 3 December 2012
2
WELCOME
Spa Business SCHOOL Prospectus 2012
Welcome to the ‘Spa Business SCHOOL’ a revolutionary new training company, focused on delivering high impact operational training programmes for the next generation of professional spa management and associated personnel.
The small range of intense programmes have been created from overwhelming industry demand and deliberately crafted to pull delegates away from the business for a minimal duration, whilst guaranteeing maximum and measurable results!
TM
Monday, 3 December 2012
3
BUSINESS&
LEADERSHIP
TECHNICAL&
THERAPEUTIC
TWO AREAS OF STUDY
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
4
WHAT’S GREAT ABOUT OUR COURSES
Spa Business SCHOOL Prospectus 2012
INTENSIVE
1.Innovative
2.Practical
3.Measurable
4.Results Focused
5.Risk Free
TM
Monday, 3 December 2012
Individuals are submerged into the learning environment and
actively engaged in a relevant, fun and memorable experience that enables them to build their confidence and clearly see how and when to apply the methods, skills and techniques taught in their own
business and operational arena.
5Spa Business SCHOOL Prospectus 2012
TM
Monday, 3 December 2012
Spa Business ManagementUnderstanding FinanceMaximising Marketing & Social MediaCoaching & NLP for People ManagementThe Ultimate Spa & Beauty Finishing SchoolAdvanced Body Work & Holistic ScienceAdvanced Consultations & DiagnosticsCoaching & NLP for Spa Professionals
6
All eight of our training programmes are aligned with an ongoing assessment criteria that offers genuine, one to one post course mentoring support, with the actual course tutor. Youʼll also be required to submit various assessments and evidence from within your actual working environment, to guarantee both understanding and application of the critical learning components.
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
✓Teaching methods and resources have been created respecting how we understand the human mind learns and works best.
✓Assured of learning real skills and techniques that can be taken directly into the business and applied instantly.
✓Our learning outcomes are measurable from start to finish.
✓All our training programmes are interactive and engaging.
✓All our courses offer a full *Risk Reversal Scheme, which means if you donʼt see results - weʼll give you your money back!
✓Courses will always be evaluated to evolve continually to the needs of a changing world / industry.
✓You will be part of a revolutionary new community committed to lead the way in business and advanced therapeutic developments.
✓You will meet like minded people, making great contacts with ongoing support buddies and a tutoring mentor - that was actually your course tutor.
✓Exclusive Spa Business Doctor associate membership, with discounts and incentives from preferred partners.
✓Preferential rates of future Spa Business School Training programmes and Free listing on the SBS Directory.
7
WHY SHOULD YOU TRAIN WITH S.B.S...
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
8Spa Business SCHOOL Prospectus 2012
WHAT’S REQUIRED ON YOUR PART?
Engage Fully
Apply Yourself
Listen
Be Open
Think
Explore
Share
Practice & Perform
Be Curious
Don’t Be Afraid To Question
Bring Your Creativity
Collaborate
Think Flexibly
...Don’t forget Your Sense Of Humour
TM
Monday, 3 December 2012
9
Destination &
Resort Spa
Hotel Spa
Day Spa
Health Club
Beauty Salon / Clinic
Cruise Spa
Suppliers
76% of therapists consistently fail to prescribe suitable
home-care, lifestyle enhancements and / or
further treatments to clients. Over 70% of European Spa & Salon Managers have progressed from grass roots. Yet over 64% have undertaken NO additional training since leaving
college, other than that of the company induction and / or product house treatment, familiarisation training.
Spa Business SCHOOL Prospectus 2012
NO MATTER YOUR ENVIRONMENT - YOUR GROWTH SHOULD NEVER END!
81% of managers told us they both wanted and need
more financial training
Over 85% of therapists told us their
consultation rarely impacts changes to the
treatment booked / selected and / or
procedure of such.
Over 50% of spa managers and salons do no additional marketing
than that of their elected product houses product /
treatment promotions
Over 60% of spa managers and team leaders say they feel
unconfident and unprepared to deal
with conflict or change.
Mineral Spring Spa
Medical / Wellness Spa
TM
Monday, 3 December 2012
10
THE TRAINING PROGRAMMES
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
11
Business & Leadership
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
12
SPA BUSINESS SCHOOL COURSE OUTLINE
Spa Business SCHOOL Prospectus 2012
Spa Business ManagementBusiness & Leadership
Suitable for:Existing & Newly Appointed Spa Managers, Operational Heads ofDepartment, Spa Team Leaders, Aspiring Management - ready to take a promotion.
Duration: 5 DaysFee: £1,725 - Introductory Offer
✦Formula to Success✦Foundations of a Great Business ✦Forward to Basics✦Operational Finance✦Resource Management & Productivity✦Systems, Protocols & Procedures✦The 6 Pʼs✦Selling & Measuring the Tasks and Goals✦Becoming More Organised✦Leading with Questions✦Psychology of Human Behaviour ✦The Art of Effective Communication
TM
Monday, 3 December 2012
13
SPA BUSINESS SCHOOL COURSE OUTLINE
Understanding Finance Business & Leadership
Suitable for: Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Team Leaders, Aspiring Managers, Head /
Senior Therapists, Bookings / Scheduling Managers
Duration: 2 DaysFee: £667
Operational FinanceRevenue, Costs & Profit
Break-Even AnalysisSources of Finance
Cash FlowThe Trading - Profit & Loss Account
The Balance SheetProfitability Ratios
Industry TrendsInterpreting, Responding & Reacting
Case Studies Action Plans
Spa Business SCHOOL Prospectus 2012
✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i
Introductory Offer
TM
Monday, 3 December 2012
14Spa Business SCHOOL Prospectus 2012
SPA BUSINESS SCHOOL COURSE OUTLINE
Maximising Marketing & Social MediaBusiness & Leadership
Suitable for:Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Promotional, Scheduling & Bookings Professionals
Duration: 2 DaysFee: £750
✦Windows of Opportunity✦Defining the ʻBrandʼ✦The Gospel - Story Telling✦Working with Clarity ✦Creating Profit Generating Marketing Campaigns✦Forecasts & Fortunes✦Modern Means to Communication✦The Long & Short Game✦Strategic Alliance & Affiliations
Introductory OfferTM
Monday, 3 December 2012
15
SPA BUSINESS SCHOOL COURSE OUTLINE
Coaching & NLP for People ManagementBusiness & Leadership
Suitable for:Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Team Leaders, Trainers, Head Therapists,
Aspiring Management - who are ready to take a promotion.
Duration: 2 DaysFee: £647
What is ManagementCoaching for Performance
The NLP PrinciplesCommunicating with Confidence & Conviction
Leading with Questions Clarify the Goals & Make them Measurable
Motivate & Inspire Enthusing Ownership & Accountability
Magic in ACTION
Spa Business SCHOOL Prospectus 2012
✦i✦i✦i✦i✦i✦i✦i✦i
Introductory Offer
TM
Monday, 3 December 2012
16
Technical & Therapeutic
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
17Spa Business SCHOOL Prospectus 2012
SPA BUSINESS SCHOOL COURSE OUTLINE
Ultimate Spa & Beauty Finishing SchoolTechnical & Therapeutic
Suitable for:New Spa Therapists, Therapists with less than 2 years experience. Spa Professionals re-entering the profession after a period of absence.
Duration: 10 DaysFee: £3,275 Introductory Offer
✦Understanding the Industry✦How to make a Business Productive and Profitable✦Etiquette and Presentation ✦Team, Communication, Coaching and Confidence✦Polishing the Service: The Journey, The Observations, Consultation, The Whole Treatment & Professional Home-care and Advice✦Psychology of Selling✦Importance of Retention & Referrals✦Integrative Treatment Skills and Techniques
TM
Monday, 3 December 2012
18
Advanced Body Work & Holistic ScienceTechnical & Leadership
Suitable for:Experienced Spa & Beauty Therapists, Head Therapists, Senior
Therapists, Spa Trainers, Complimentary Practitioners.
Duration: 5 DaysFee: £1,675
The Wonder of YouSpinal Alignment
Consultation & DiagnosticsBeyond Words - Body Language
Movement & Manipulation for the Experienced PractitionerThe Importance of Breath Abdominal Revitalisation
Cranial ReleaseMeridians, Marmaʼs & Visualisation
We Are What We EatTreatment Planning for Real Results
SPA BUSINESS SCHOOL COURSE OUTLINE
Spa Business SCHOOL Prospectus 2012
✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i
Introductory OfferTM
Monday, 3 December 2012
19Spa Business SCHOOL Prospectus 2012
SPA BUSINESS SCHOOL COURSE OUTLINE
Advanced Consultations & DiagnosticsTechnical & Therapeutic
Suitable for:Spa & Beauty Therapists, Head Therapists, Senior Therapists, Spa Trainers, Complimentary Practitioners. Hands-On Spa Management.
Duration: 3 DaysFee: £915
✦The Body in Health and DIS-Ease✦Understanding Common Human Behaviour✦Beyond Words ✦Learning to Engage & Observe✦Watching, Moving & Assessing the Body in Movement✦Directing & Creating the Perfect Treatment Plan✦Monitoring & Motivating✦Referrals & Follow Up
Introductory Offer
TM
Monday, 3 December 2012
20
SPA BUSINESS SCHOOL COURSE OUTLINE
Coaching & NLP for Spa ProfessionalsTechnical & Therapeutic
Suitable for:Existing & Newly Appointed Spa Managers, Spa & Beauty
Therapists, Senior Therapists, Trainers, Spa Schedulers, Spa Receptionists, Spa Coordinators.
Duration: 2 DaysFee: £625
What is CoachingHow NLP works
Beyond Words - Hearing Whatʼs Not saidMirror-Mirror On The Wall
Confidence Tool BoxQuestions & Observations
Maximising OpportunitySales, Repeats, Returns & Referrals
Magic in ACTION
Spa Business SCHOOL Prospectus 2012
✦i✦i✦i✦i✦i✦i✦i✦i✦i
Introductory Offer
TM
Monday, 3 December 2012
21
COURSE - QUICK FACTS
❖All courses are targeted to qualified spa professionals, passionate about self development and keen to deliver productive and profitable results. ❖All courses include comprehensive training resources and access to ongoing support.❖All signature programmes have a follow up observation and one-to-one workshop with the course tutor.❖Submission of case studies, video evidence and assessment papers are a critical requirement with most course programmes.❖Courses are scheduled to be as short as possible to enable individuals to get straight back to ‘applying’ the new skills and techniques they have learnt. As a result courses will run to a strict schedule and are intensive. If individuals are consistently late, need to leave early, are absent, or it is believed they are unable to keep up with the level and pace of the training, they will be invited to a one-to-one session with the course tutor, where alternative options will be discussed and sourced.❖A minimum of NVQ level 3 in Spa / Beauty Therapy is required for all spa technical therapeutic training.❖All courses require a deposit, with the remaining balance settled in advance of the course commencing.❖Deposits and fee’s are non-refundable, although fee’s - minus the deposit can be transferred to other Spa Business School courses, or to other named associates / colleagues* (* Subject to full T&C’s)
Spa Business SCHOOL Prospectus 2012TM
Monday, 3 December 2012
22Spa Business SCHOOL Prospectus 2012
“Tell me, and i will forget.
Show me, and i may remember.
Involve me, and i will understand” - confucius
Introductory PricesEarly Bird Booking Discounts
Easy Payment Plans
All available NOW
Book Now
Call Now01923 712416
TM
Monday, 3 December 2012
23
OUR TRAINING VENUES
Spa Business SCHOOL Prospectus 2012
The ‘Spa Business School’ partners a variety of stunning London town houses in Marylebone that have been developed into fabulous training spaces and equipped with the latest technology and the most luxurious comforts to make your training experience absolutely fantastic.
We have also created a directory of accommodation for a diverse range of budgets, from economical to indulgent in and around Marylebone and London’s west end for your convenience.
If you would like the ‘Spa Business School’ to consider hosting any of our programmes at your venue, either within the UK or International arena, then please contact Michelle directly.
Central
Maryleb
one
Accessible
TM
Monday, 3 December 2012
T
24Spa Business SCHOOL Prospectus 2012
CONTACT DETAILS
Spa Business SCHOOLTroy,Old Uxbridge Road,West Hyde,Hertfordshire.WD3-9YD
Telephone: 01923 712 416
Email: [email protected]
Web: www.spabusinessschool.co.uk
Contact Michelle Directly:M: +44 (0) 7974 129234E: [email protected]
ONLINE!
‘Power Boosting Retail
Sales’
Spa Business School
Launches it’s debut
ONLINE module: ‘Power
Boosting Retail Sales’.
40minutes of high impact,
insightful and practical ways
to make a difference. For
just £47 inclusive.
Sign Up TODAY!
TM
Monday, 3 December 2012
25
Socialise with Michelle...
Spa Business SCHOOL Prospectus 2012TM
© 2012 (2005-2012) Spa Business School / Michelle Hammond
Monday, 3 December 2012