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Spa Business SCHOOL Quick Insight Prospectus 2012 Courses in Professional Spa Management & Advanced Technical Therapies TM Monday, 3 December 2012

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Welcome to the ‘Spa Business SCHOOL’ a revolutionary new training company, focused on delivering high impact operational training programmes for the next generation of professional spa management and associated personnel, whether in the Classroom or ONLINE.

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Page 1: Spa Business School Presentation

Spa Business SCHOOL

Quick Insight Prospectus 2012

Courses in Professional Spa Management &

Advanced Technical Therapies

TM

Monday, 3 December 2012

Page 2: Spa Business School Presentation

2

WELCOME

Spa Business SCHOOL Prospectus 2012

Welcome to the ‘Spa Business SCHOOL’ a revolutionary new training company, focused on delivering high impact operational training programmes for the next generation of professional spa management and associated personnel.

The small range of intense programmes have been created from overwhelming industry demand and deliberately crafted to pull delegates away from the business for a minimal duration, whilst guaranteeing maximum and measurable results!

TM

Monday, 3 December 2012

Page 3: Spa Business School Presentation

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BUSINESS&

LEADERSHIP

TECHNICAL&

THERAPEUTIC

TWO AREAS OF STUDY

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

Page 4: Spa Business School Presentation

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WHAT’S GREAT ABOUT OUR COURSES

Spa Business SCHOOL Prospectus 2012

INTENSIVE

1.Innovative

2.Practical

3.Measurable

4.Results Focused

5.Risk Free

TM

Monday, 3 December 2012

Page 5: Spa Business School Presentation

Individuals are submerged into the learning environment and

actively engaged in a relevant, fun and memorable experience that enables them to build their confidence and clearly see how and when to apply the methods, skills and techniques taught in their own

business and operational arena.

5Spa Business SCHOOL Prospectus 2012

TM

Monday, 3 December 2012

Page 6: Spa Business School Presentation

Spa Business ManagementUnderstanding FinanceMaximising Marketing & Social MediaCoaching & NLP for People ManagementThe Ultimate Spa & Beauty Finishing SchoolAdvanced Body Work & Holistic ScienceAdvanced Consultations & DiagnosticsCoaching & NLP for Spa Professionals

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All eight of our training programmes are aligned with an ongoing assessment criteria that offers genuine, one to one post course mentoring support, with the actual course tutor. Youʼll also be required to submit various assessments and evidence from within your actual working environment, to guarantee both understanding and application of the critical learning components.

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

Page 7: Spa Business School Presentation

✓Teaching methods and resources have been created respecting how we understand the human mind learns and works best.

✓Assured of learning real skills and techniques that can be taken directly into the business and applied instantly.

✓Our learning outcomes are measurable from start to finish.

✓All our training programmes are interactive and engaging.

✓All our courses offer a full *Risk Reversal Scheme, which means if you donʼt see results - weʼll give you your money back!

✓Courses will always be evaluated to evolve continually to the needs of a changing world / industry.

✓You will be part of a revolutionary new community committed to lead the way in business and advanced therapeutic developments.

✓You will meet like minded people, making great contacts with ongoing support buddies and a tutoring mentor - that was actually your course tutor.

✓Exclusive Spa Business Doctor associate membership, with discounts and incentives from preferred partners.

✓Preferential rates of future Spa Business School Training programmes and Free listing on the SBS Directory.

7

WHY SHOULD YOU TRAIN WITH S.B.S...

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

Page 8: Spa Business School Presentation

8Spa Business SCHOOL Prospectus 2012

WHAT’S REQUIRED ON YOUR PART?

Engage Fully

Apply Yourself

Listen

Be Open

Think

Explore

Share

Practice & Perform

Be Curious

Don’t Be Afraid To Question

Bring Your Creativity

Collaborate

Think Flexibly

...Don’t forget Your Sense Of Humour

TM

Monday, 3 December 2012

Page 9: Spa Business School Presentation

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Destination &

Resort Spa

Hotel Spa

Day Spa

Health Club

Beauty Salon / Clinic

Cruise Spa

Suppliers

76% of therapists consistently fail to prescribe suitable

home-care, lifestyle enhancements and / or

further treatments to clients. Over 70% of European Spa & Salon Managers have progressed from grass roots. Yet over 64% have undertaken NO additional training since leaving

college, other than that of the company induction and / or product house treatment, familiarisation training.

Spa Business SCHOOL Prospectus 2012

NO MATTER YOUR ENVIRONMENT - YOUR GROWTH SHOULD NEVER END!

81% of managers told us they both wanted and need

more financial training

Over 85% of therapists told us their

consultation rarely impacts changes to the

treatment booked / selected and / or

procedure of such.

Over 50% of spa managers and salons do no additional marketing

than that of their elected product houses product /

treatment promotions

Over 60% of spa managers and team leaders say they feel

unconfident and unprepared to deal

with conflict or change.

Mineral Spring Spa

Medical / Wellness Spa

TM

Monday, 3 December 2012

Page 10: Spa Business School Presentation

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THE TRAINING PROGRAMMES

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

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Business & Leadership

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

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SPA BUSINESS SCHOOL COURSE OUTLINE

Spa Business SCHOOL Prospectus 2012

Spa Business ManagementBusiness & Leadership

Suitable for:Existing & Newly Appointed Spa Managers, Operational Heads ofDepartment, Spa Team Leaders, Aspiring Management - ready to take a promotion.

Duration: 5 DaysFee: £1,725 - Introductory Offer

✦Formula to Success✦Foundations of a Great Business ✦Forward to Basics✦Operational Finance✦Resource Management & Productivity✦Systems, Protocols & Procedures✦The 6 Pʼs✦Selling & Measuring the Tasks and Goals✦Becoming More Organised✦Leading with Questions✦Psychology of Human Behaviour ✦The Art of Effective Communication

TM

Monday, 3 December 2012

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SPA BUSINESS SCHOOL COURSE OUTLINE

Understanding Finance Business & Leadership

Suitable for: Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Team Leaders, Aspiring Managers, Head /

Senior Therapists, Bookings / Scheduling Managers

Duration: 2 DaysFee: £667

Operational FinanceRevenue, Costs & Profit

Break-Even AnalysisSources of Finance

Cash FlowThe Trading - Profit & Loss Account

The Balance SheetProfitability Ratios

Industry TrendsInterpreting, Responding & Reacting

Case Studies Action Plans

Spa Business SCHOOL Prospectus 2012

✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i

Introductory Offer

TM

Monday, 3 December 2012

Page 14: Spa Business School Presentation

14Spa Business SCHOOL Prospectus 2012

SPA BUSINESS SCHOOL COURSE OUTLINE

Maximising Marketing & Social MediaBusiness & Leadership

Suitable for:Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Promotional, Scheduling & Bookings Professionals

Duration: 2 DaysFee: £750

✦Windows of Opportunity✦Defining the ʻBrandʼ✦The Gospel - Story Telling✦Working with Clarity ✦Creating Profit Generating Marketing Campaigns✦Forecasts & Fortunes✦Modern Means to Communication✦The Long & Short Game✦Strategic Alliance & Affiliations

Introductory OfferTM

Monday, 3 December 2012

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SPA BUSINESS SCHOOL COURSE OUTLINE

Coaching & NLP for People ManagementBusiness & Leadership

Suitable for:Spa Directors, Existing & Newly Appointed Spa Managers, Operational Heads of Department, Spa Team Leaders, Trainers, Head Therapists,

Aspiring Management - who are ready to take a promotion.

Duration: 2 DaysFee: £647

What is ManagementCoaching for Performance

The NLP PrinciplesCommunicating with Confidence & Conviction

Leading with Questions Clarify the Goals & Make them Measurable

Motivate & Inspire Enthusing Ownership & Accountability

Magic in ACTION

Spa Business SCHOOL Prospectus 2012

✦i✦i✦i✦i✦i✦i✦i✦i

Introductory Offer

TM

Monday, 3 December 2012

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Technical & Therapeutic

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

Page 17: Spa Business School Presentation

17Spa Business SCHOOL Prospectus 2012

SPA BUSINESS SCHOOL COURSE OUTLINE

Ultimate Spa & Beauty Finishing SchoolTechnical & Therapeutic

Suitable for:New Spa Therapists, Therapists with less than 2 years experience. Spa Professionals re-entering the profession after a period of absence.

Duration: 10 DaysFee: £3,275 Introductory Offer

✦Understanding the Industry✦How to make a Business Productive and Profitable✦Etiquette and Presentation ✦Team, Communication, Coaching and Confidence✦Polishing the Service: The Journey, The Observations, Consultation, The Whole Treatment & Professional Home-care and Advice✦Psychology of Selling✦Importance of Retention & Referrals✦Integrative Treatment Skills and Techniques

TM

Monday, 3 December 2012

Page 18: Spa Business School Presentation

18

Advanced Body Work & Holistic ScienceTechnical & Leadership

Suitable for:Experienced Spa & Beauty Therapists, Head Therapists, Senior

Therapists, Spa Trainers, Complimentary Practitioners.

Duration: 5 DaysFee: £1,675

The Wonder of YouSpinal Alignment

Consultation & DiagnosticsBeyond Words - Body Language

Movement & Manipulation for the Experienced PractitionerThe Importance of Breath Abdominal Revitalisation

Cranial ReleaseMeridians, Marmaʼs & Visualisation

We Are What We EatTreatment Planning for Real Results

SPA BUSINESS SCHOOL COURSE OUTLINE

Spa Business SCHOOL Prospectus 2012

✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i✦i

Introductory OfferTM

Monday, 3 December 2012

Page 19: Spa Business School Presentation

19Spa Business SCHOOL Prospectus 2012

SPA BUSINESS SCHOOL COURSE OUTLINE

Advanced Consultations & DiagnosticsTechnical & Therapeutic

Suitable for:Spa & Beauty Therapists, Head Therapists, Senior Therapists, Spa Trainers, Complimentary Practitioners. Hands-On Spa Management.

Duration: 3 DaysFee: £915

✦The Body in Health and DIS-Ease✦Understanding Common Human Behaviour✦Beyond Words ✦Learning to Engage & Observe✦Watching, Moving & Assessing the Body in Movement✦Directing & Creating the Perfect Treatment Plan✦Monitoring & Motivating✦Referrals & Follow Up

Introductory Offer

TM

Monday, 3 December 2012

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SPA BUSINESS SCHOOL COURSE OUTLINE

Coaching & NLP for Spa ProfessionalsTechnical & Therapeutic

Suitable for:Existing & Newly Appointed Spa Managers, Spa & Beauty

Therapists, Senior Therapists, Trainers, Spa Schedulers, Spa Receptionists, Spa Coordinators.

Duration: 2 DaysFee: £625

What is CoachingHow NLP works

Beyond Words - Hearing Whatʼs Not saidMirror-Mirror On The Wall

Confidence Tool BoxQuestions & Observations

Maximising OpportunitySales, Repeats, Returns & Referrals

Magic in ACTION

Spa Business SCHOOL Prospectus 2012

✦i✦i✦i✦i✦i✦i✦i✦i✦i

Introductory Offer

TM

Monday, 3 December 2012

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COURSE - QUICK FACTS

❖All courses are targeted to qualified spa professionals, passionate about self development and keen to deliver productive and profitable results. ❖All courses include comprehensive training resources and access to ongoing support.❖All signature programmes have a follow up observation and one-to-one workshop with the course tutor.❖Submission of case studies, video evidence and assessment papers are a critical requirement with most course programmes.❖Courses are scheduled to be as short as possible to enable individuals to get straight back to ‘applying’ the new skills and techniques they have learnt. As a result courses will run to a strict schedule and are intensive. If individuals are consistently late, need to leave early, are absent, or it is believed they are unable to keep up with the level and pace of the training, they will be invited to a one-to-one session with the course tutor, where alternative options will be discussed and sourced.❖A minimum of NVQ level 3 in Spa / Beauty Therapy is required for all spa technical therapeutic training.❖All courses require a deposit, with the remaining balance settled in advance of the course commencing.❖Deposits and fee’s are non-refundable, although fee’s - minus the deposit can be transferred to other Spa Business School courses, or to other named associates / colleagues* (* Subject to full T&C’s)

Spa Business SCHOOL Prospectus 2012TM

Monday, 3 December 2012

Page 22: Spa Business School Presentation

22Spa Business SCHOOL Prospectus 2012

“Tell me, and i will forget.

Show me, and i may remember.

Involve me, and i will understand” - confucius

Introductory PricesEarly Bird Booking Discounts

Easy Payment Plans

All available NOW

Book Now

Call Now01923 712416

TM

Monday, 3 December 2012

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OUR TRAINING VENUES

Spa Business SCHOOL Prospectus 2012

The ‘Spa Business School’ partners a variety of stunning London town houses in Marylebone that have been developed into fabulous training spaces and equipped with the latest technology and the most luxurious comforts to make your training experience absolutely fantastic.

We have also created a directory of accommodation for a diverse range of budgets, from economical to indulgent in and around Marylebone and London’s west end for your convenience.

If you would like the ‘Spa Business School’ to consider hosting any of our programmes at your venue, either within the UK or International arena, then please contact Michelle directly.

Central

Maryleb

one

Accessible

TM

Monday, 3 December 2012

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24Spa Business SCHOOL Prospectus 2012

CONTACT DETAILS

Spa Business SCHOOLTroy,Old Uxbridge Road,West Hyde,Hertfordshire.WD3-9YD

Telephone: 01923 712 416

Email: [email protected]

Web: www.spabusinessschool.co.uk

Contact Michelle Directly:M: +44 (0) 7974 129234E: [email protected]

ONLINE!

‘Power Boosting Retail

Sales’

Spa Business School

Launches it’s debut

ONLINE module: ‘Power

Boosting Retail Sales’.

40minutes of high impact,

insightful and practical ways

to make a difference. For

just £47 inclusive.

Sign Up TODAY!

TM

Monday, 3 December 2012

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Socialise with Michelle...

Spa Business SCHOOL Prospectus 2012TM

© 2012 (2005-2012) Spa Business School / Michelle Hammond

Monday, 3 December 2012