south shore women’s clinic,lagos
DESCRIPTION
SOUTH SHORE WOMEN’S CLINIC,LAGOS. Dr Olajuwon Alabi. MRCOG Director of Clinical Services, Specialist in Advanced Gynaecological Endoscopic Surgery. Qualification. Founder is Dr Olajuwon Alabi. Member of the Royal College of Obstetricians and Gynaecologist (MRCOG) - PowerPoint PPT PresentationTRANSCRIPT
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SOUTH SHORE WOMEN’S CLINIC,LAGOS.
Dr Olajuwon Alabi. MRCOG Director of Clinical Services,
Specialist in Advanced Gynaecological Endoscopic Surgery.
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Qualification
Founder is Dr Olajuwon Alabi.Member of the Royal College of Obstetricians
and Gynaecologist (MRCOG)Registered as a UK consultant Certificate of Completion of Training (CCT).UKFellowship in Laparoscopic and Hysteroscopic
surgery, Gynaecological Scanning.
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Formerly a Consultant Gynaecologist in the UK At Liverpool women’s Hospital and North
Manchester General Hospital.
Came back to Nigeria 2010
Worked at St Nicholas Hospital, Lagos and operated at Reddington Hospital occasionally
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What is South Shore? Single specialty centre
Core specialty is Obstetrics and Gynaecology
Minimal access surgery
Referral centre for Minimal access, Endometriosis and fibroid surgeries
(from some specialists in the teaching hospitals
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Some of our services.
Laparoscopic surgery- Fibroids, hysterectomies, ovarian cysts Endometriosis, Fertility
Hysteroscopic surgeries- Fibroids, Ashermanns, Fertility
Fibroids Centre: Non surgical and Surgical options
Fertility: upto secondary level at the moment
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HISTORY Conceived August 2011
Functional from March 2012
Started with three staff
Now 30 staff
Annual turnover 1st year 120 million naira Projected turnover this year 240million naira
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Management structure Medical Director
General Manager( Part time)
Lead Nurse
HR/Admin Manager
Accountant.
Business Development Manager.
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Patient’s statisticsAbout 90% are between 30 to 45 years old.
Usually working class
All females (Male during fertility treatment)
About 95% fee paying.Non fee paying MTN, NNPC, BUPA, Zenith
Insurance
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Starting upServiced office to reduce initial starting capital rent, generator, refurbishment
Equipment – personal finance and goodwill from medical equipment company ie JNCI, Mogbonju
Laboratory – sourced out to Pathcare and specialist lab.
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Close to 710 patients
Over 400 surgeries
Average 40 consultations per week.
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Scope services
Affliation to already established hospitals locally for the use of:
Theatre Admission rooms Delivery rooms
From September 2012, we moved into our own facility
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Core skills
GynaecologyObstetricsAdvanced minimally invasive gynaecological
surgery
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attractions
Good specialist skillGood costumer careNo mortality Very low morbidity
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Advantages
IndependentOpportunity to structureAbility to effect immediate change, almost no
beaurucrazySmall, equating to a longer patient/doctor
consultation timePersonalised management plan with patient.Organised
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Disadvantages
Isolated Income tied to a person.Might struggle to get investors founder might be over protective of the brand,
may affect expansion.Might affect work/life balance for specialistLess attractive to some patients due to the
isolated picture
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Organisational reviewCompromised care by using other facilities for
admissions and surgeries.
Reduced income by using other facilities and paying for services there.
Multiple location for care: confusing for patient, stressful for clinicians.
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Decision made to proceed to a bigger structure
In our new site
We run clinics, perform surgeries and admit people on our site
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futureExpansion to a bigger structureMore specialists on boardContinue to offer excellent services InnovationBecome a training centre even to government
institutionsContinue to strive as a good business model
without changing our mission statement and vision.
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Take home
There are opportunity for well structured, effective and innovative single specialty centres
You have to be competitive and InnovativeYou have to have a reason for patients to come
back, customer service, effective and innovative clinical services
Good marketing strategyFeedback and Audit of clinical performance to
improve services.
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Response of our patientsSince it’s a single specialty we concentrate on
what you know.
We didn’t know we can get such a service in Nigeria
For a small facility its good to know you can offer a lot that all the big hospitals can offer.
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THANK YOU
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Contact:
Address South Shore Women’s Clinic 16B Ologun Agbaje Street, Victoria Island, Lagos.
Tel: 018427117, 08074617023, Email:
Website: www.southshorewomensclinic.com