Sources of Guest Reservation

In Hotel

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What Will You LearnSummary: From this presentation you will

have a complete overview of Different Sources of Hotel Guest Reservation.

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Guest reservation in hotel is done through many sources. The term "source" means an individual or group or

company which takes service from hotel and in reply pay for

it. In large hotels reservation agents handle guest

reservations. In small or mid range hotels a front desk agent

has to perform guest reservation activities

Sources of Reservation

Different sources of reservations

Some widely used sources of hotel guest reservations are:

Global Distribution System (GDS)

Tour Operators Travel Agents Airlines Corporate Houses Embassies and Consulates

Global Distribution System (GDS)

Global distribution system is a network of sources that

bring products and services geographically available to the

consumers from anywhere in the world. Some featured examples of global distribution are Sabre

computer system, Amadeus computer system, Galileo

central Reservations Systems, Worldspan etc. From anywhere of the world the traveler can make

reservation to those hotels who have computerized

network system.

Tour Operators Tour operators sell package tour

programs in large number all over the

world.

Tour operators are whole sellers who deal

with hotels, surface transporters, airlines,

cruise ships, tourist offices and so on.

Tour operators cooperate with hotels or

airlines in order to include their service in

their package tour.

Travel Agents Travel agents are the retailers who receive

commission from the tour operator for

selling their tour packages.

Travel agents do many promotional

activities for selling these travel package.

Travel agents are generally located in the

prime location which is convenient place

for the traveler to attract the guests.

Airlines Airlines business is very popular

among hotels.

Airlines crews generally stay for

short time and hotel always has to

give discount on their stay.

Corporate Houses Corporate houses have to deal with many clients and they

also have to arrange company training programs and

meetings. They contact with a hotel for these purposes.

By dealing with the corporate house the hotel can get

many guests for their hotel and can enhance their

business.

Embassies and Consulates

Diplomatic officials travel

throughout the whole year

and stay in the hotel. They

have to contact with

embassy and consulates

which is a very good source

of business for the hotels.

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