Appointment Quest

Training

© Sound Telecom 2014

Logging In

Open your web browser and type in the website address:

http://www.appointmentquest.com/business

Login information will be provided to you

To Make an Appointment Click “Make Appointment”

Select Appointment Type This information varies by account.

Choose Date and Time

Available dates/times highlight when you mouse over them.

New Customer If the customer is new, fill out their info.

Return Customer

Click the Returning Customer tab and find their info.

Finalizing and Confirming Checkmark the Notification, Confirmation,

and Reminder boxes, then click Make Appointment, then click Confirm.

Reschedule an Appointment Click the first letter of the last name

Finding the Client Click the client’s name

Confirm Correct Client By reading the information, then click the Appointments tab

Find the Appointment By clicking 1 future appointment

Reschedule Click the reschedule button, then make a new appointment

Cancel an Appointment To cancel, follow the reschedule procedure, but

instead of pressing Reschedule, press Cancel

If you have any questions,please contact yourAccount Manager at

1-877-257-9289