sop penggunaan jupem2u. software requirement operating system – window xp -> window 7 internet...
TRANSCRIPT
Software Requirement
• Operating System– Window XP -> Window 7
• Internet Browser– IE Version 7 -> IE Version 11
• Silverlight – JUPEM2U will auto prompt for installation when
user access JUPEM2U Web Portal (Apply to PC Without Silverlight Plugin Only)
• Dot Net Framework 3.5 sp1 & above• Hardware requirement(s) is subject to the compatibility with Windows Operating System
version.
Click on the Tool ButtonDrop Down list as above will be display
Select the Internet Options to continue
Select the General Tab
Delete the History, and Temp File
Check all the Items to be Delete, Click on the ‘Delete’ button to continue.
Select Disk Cleanup from the Startup Menu
Select C Drive, then click on the ‘OK’ button to continue
Wait for the Calculating Process to be complete
Re-install Silverlight
• J2U web page will prompt for Silverlight installation if system detected the Client PC is not installed with Silverlight Plug In
• Follow the step by step instruction prompt by the system to complete the installation.
• If Windows prompted updates for Silverlight, please allows it to proceed.
• Restart the IE at the end of the installation
4. Other Options
• After the all above attempts has been taken , problem persist, and user may consider to try the following:– Reinstall Internet Explorer or– Restore Window to Earlier Restore Point
• Click ‘Tools’-> ‘Internet Options‘• Dialog box as shows will be
display• Click on the ‘Security’ Tab
7. Set Trusted Site
• Click on the ‘Add’ button• Ensure ‘Require server
verification (https:) for all sites in this zone’ is uncheck.
• Click ‘Close’
http://Jupem2u.ju[statecode].gov.my
Click on the ‘Tools’ button, select Internet Option, and then ‘Privacy’ Tab.Uncheck the ‘Turn on Pop-up Blocker’ checkbox to allow attahcment to download
Compatibility View
Problem encounter such as out-of-place menus, images or text not being display as usual