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    SOME PEOPLE MET AND SPOKE TO EACH OTHER...

    ... SO WHAT?

    A PROPOSED APPROACH TO MONITORING AND

    EVALUATING AN UNOFFICIAL PEACE INTERVENTION

    Lucian Harriman

    Post Graduate Certificate in Conflict Resolution Skills

    University of Coventry December 2008

    6,318 Words

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    CONTENTS

    Introduction .............................................................................................................. p3

    Accountability formal and informal, external and internal .............................. p5

    Learning .................................................................................................................... p9

    Method and rationale ............................................................................................. p10

    Constraints and challenges to implementation ................................................... p14

    Investigating and understanding impact and effectiveness ................................ p21

    Conclusion ............................................................................................................... p28

    Bibliography ........................................................................................................... p29

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    Introduction

    Monitoring and evaluation relates to understanding, justifying, accounting for and

    assessing an intervention and its relationship to the context that it engages. Adopting

    a framework for monitoring and evaluation can provide a systematic means of

    supporting learning and accountability in the implementation of a peacebuilding

    initiative.1

    It requires an agency to explain a projects methodology and its

    underlying rationale. It also involves the agency planning and articulating how it will

    set out to understand the impact of the intervention, and determine whether or not, or

    to what extent, it has been effective or successful. This all relates to how the agency

    will obtain, document, interpret and share information related to the project, and also

    how information obtained during the course of the project will be used to make

    decisions related to the conduct of the work.

    This paper proposes an approach to the internal monitoring and evaluation of an

    unofficial dialogue project which will be conducted in Sudan over two years, starting

    in January 2009, by Concordis International (Concordis, the agency), a small

    British NGO.2

    The objective of the project will be to facilitate dialogue addressing

    sticking points and challenges to the implementation of the Comprehensive Peace

    Agreement of 2005, seeking to contribute to the prevention of a recurrence of large

    scale armed violence, particularly in the areas of transition between Northern and

    Southern Sudan. The primary component of the project will be the facilitation of a

    series of low-profile consultations between influential individuals from a range of

    1 OECD, 2008, p262

    The author of this paper is the Research Manager of Concordis International.

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    Sudanese constituencies. The consultations are intended to encourage cooperative

    relationships across conflict divisions whilst developing consensus on potential means

    of addressing contentious issues.

    The paper suggests that Concordis uses the research process that will determine how

    it applies its method during the course of the project as the basis for monitoring. This

    means that the collection of information described as monitoring will not simply be

    undertaken to facilitate a retrospective evaluation. Rather, its primary purpose will be

    to determine and document the decisions the agency makes regarding who it will

    bring into dialogue, and on which issues. Therefore the monitoring process will

    itself be an inherent element of the projects implementation. It will involve planning

    how information will be gathered, documented, interpreted and used to make

    decisions.

    Making explicit the projects method and rationale, along with any values or

    principles which are supposed to guide the work, and documenting how these have

    been applied during the course of the project, particularly how they have determined

    the making of specific decisions, will provide a basis for internal accountability and a

    means of making the work structured and systematic, as opposed to being simply ad

    hoc or intuitive. This will be especially important working in a dynamic, largely

    unpredictable context, where the agency is accountable formally and informally to

    numerous external actors.

    Implementing the project will be far from a straightforward, predictable, technical

    exercise and planning and evaluation should take into consideration potential

    constraints and challenges and possible limitations of the method. It should also be

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    recognised that the project will likely face unanticipated challenges and that there may

    be unanticipated effects of the work on the situation in Sudan. An overall objective of

    the monitoring and evaluation process should be, therefore, to identify strengths and

    limitations of the method, and lessons to inform future work. The extent to which the

    project is successful will be identified by tracing outwards how interventions

    have impacted upon the broader Sudanese context.

    Accountability formal and informal, external and internal

    Evaluation is usually seen primarily as a means of accountability, control or

    documentation [to] find out whether an activity has been performed as intended

    and/or whether the expected results have been achieved3. This is accountabilityfor

    something; it relates to whether an organisation has done what it has said it would do

    and, also, whether it has achieved what it has said it would achieve. Accountability,

    and accordingly evaluation, can be understood in a short-term and functional sense

    related to the use of resources and the immediate impact of a project but they can also

    take a longer term and strategic approach, related to the broader impact of an

    intervention.4

    Accountability has been defined as the means by which individuals or organisations

    report to a recognized authority (or authorities) and are held responsible for their

    actions.5

    This is accountability to somebody. It can be argued that an organisation is

    more likely to perform well if it is held accountable and its activities are evaluated. In

    3 OECD, 2008, p864 Conradi, 19985

    Edwards and Hulme 1996 cited in Conradi 1998

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    turn, the way in which an organisation is held accountable, can define standards of

    performance.6

    There is a difference between formal, official accountability, as defined by contracts

    and laws, and informal accountability, which may be defined by the relationships that

    an organisation needs to sustain in order to continue to operate.7

    NGOs are said to

    have multiple accountabilities and, therefore, [d]emonstrating accountability for

    NGOs is a process of promoting, bargaining, and negotiating among the various

    stakeholders in the NGO work.8

    Concordis is accountable to many different entities in both the formal and the

    informal sense. What the agency is accountableforis determined by the specific

    relationship.

    Formally, the agency is accountable to its donors, explicitly by means of contract. It

    is also accountable to governmental authorities in Sudan, with whom it will have to

    sign formalised agreements, and to whom it will have to provide regular reports on

    project implementation. There are rules and guidelines which Concordis has or will

    undertake to follow in order to be able to participate in forums for International NGOs

    in Sudan. Formalised agreements are also necessary with UN agencies who provide

    transport, security and other infrastructural support in Sudan. Naturally, Concordis is

    accountable to the law in all of the countries where it operates.

    6 Conradi, 19987 IBID8

    IBID

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    The agency is also dependent on relationships with many other groups and actors,

    each of which needs to be managed slightly differently. This could be described as

    informal accountability. Concordis is to some extent dependent on informal

    relationships with sympathetic individuals in Sudanese organisations close to

    government for indigenous political support and facilitation of its activities. This

    includes individuals working in governmental and quasi-non governmental

    organisations in Sudan. Concordis also relies on relationships with other international

    NGOs working on similar issues, in order to access information essential for the

    success of its work, and also for other forms of support. Ultimately, for Concordis to

    operate at all, it relies on people agreeing to participate in its consultations. There is

    therefore a degree of informal accountability to participants, on whom the agency is

    dependent if it is to function.

    Overall, Concordis aspires to be acting in the interest of all Sudanese, or at least those

    who are negatively effected by violent conflict. Whether or not there is a mechanism

    of accountability to the broader population is questionable, although Concordis is

    formally accountable to governing authorities. However, one could argue that out of

    security necessity Concordis is informally accountable to the people located in all of

    the areas where it operates. Acceptance is recognised as one of the main

    components of NGOs security strategies when operating in violent environments.9

    Concordis relationship with its neighbours and the way it is perceived as it carries out

    its activities will affect the agencys security and its overall ability to operate.

    Therefore it is in Concordis interest to account publicly for what it is doing, in order

    to allay suspicions, and maintain positive public relations. This involves being aware

    9Van Brabant, 2000

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    of how local communities or specific actors perceive Concordis, and not only to how

    Concordis conveys itself to them. It involves interaction, listening and reciprocation.

    In order to be able to manage so many different and complex strands of formal and

    informal accountability to external actors, Concordis could benefit from ensuring that

    it is first and foremost accountable to itself. Representations of the work may need to

    vary in emphasis and detail when provided to external actors, but Concordis should

    also have its own internal, consistent and frank understanding and narrative of the

    principles which have guided its decisions and the factors which have constrained or

    enabled its operations. This should be the basis from which accounts to external

    parties, and external evaluators, are drawn. This paper, therefore, concerns itself with

    how Concordis is accountable to itself- how it conceives and applies its method, how

    it makes decisions and how it seeks itself to understand the impact of its work.10

    To facilitate and substantiate this kind of internal accountability, information should

    be recorded in a way that enables Concordis to account for its decisions. The agency

    should record, for example, why it has chosen to approach a certain individual to

    participate in a consultation. The record should note the principles that determined

    the decision as well as the pieces and sources of information that informed it. This

    will encourage Concordis to be systematic and principled in its decision-making and it

    will enable the agency to trace and show how and why it has acted. This will form a

    resource for retrospective evaluation as well as a means of disciplining decision-

    making.

    10

    This is for ethical as well as practical or methodological purposes. There is a real and significantpressure to represent all of ones activities as successful, in order to assert credibility, attract funding

    and continue to be able to operate; the income and reputation of an organisation and its staff depend

    upon it.

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    Learning

    As well as being a source of accountability, evaluation can be a means for learning

    and improvement [to] systematise knowledge of results and performance, which can

    help improve [the specific project in question] or similar activities.11

    In this latter

    sense it may be used to develop knowledge and theory,12

    to serve internal learning

    and external sharing.13

    Developing theory involves assessing the method applied in a given intervention. A

    peacebuilding project may be deemed to have failed as a consequence of poor

    implementation of a method, but failure may also be a result of a misconceived

    methodology. Therefore, a distinction can be made between implementation failure

    and theory failure.14

    The evaluation of a peacebuilding initiative should therefore seek to determine to

    what extent a method is being consistently applied, as well as whether the applied

    method is appropriate.15

    Articulating the methodology to be implemented during a

    peacebuilding initiative is necessary to ensure accountability and consistency in

    implementation, determining if the agency has done what it has said it would do.

    Explaining the underlying rationale of the method is necessary to justify why it is

    being used in a specific context. Once the rationale is articulated, one can observe

    11OECD, 2008, p86

    12

    Lederach et al, 2007, p213 Church and Rogers, 2006, p17914 OECD, 2008, p4015

    Conradi, 1998

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    and compare whether in practice the project has had the effect that was anticipated

    and if the logic behind the method was accurately conceived.

    Method and rationale

    Concordis method involves organising unofficial discussions between individuals

    from the various constituencies involved in an ongoing, or potential conflict. These

    discussions, called consultations can include up to approximately 30 participants

    and last up to five days. They are intended to take place out of the public and media

    eye and are supposed to be attended by senior individuals, who can influence policy,

    invited in a personal capacity in order to relieve them from pressure to maintain a

    particular party line. Social interaction is encouraged during the course of a

    consultation and participants, as much as possible, are given equal status within the

    consultations microcosm. Participants, well connected with their respective

    leaders, and respected within their constituencies, are seen to have the potential of

    building bridges across conflict lines on the basis of shared interest. The

    atmosphere of the consultations is intended to encourage trust and develop personal

    relationships across conflict or social divisions, both of which are hoped to contribute

    to the success of negotiations and more general peaceful relations.

    Concordis method and rationale correspond to its theoretical understanding of the

    dynamics of conflict. Three overarching analytical perspectives from which conflict

    and violence tend to be understood, as delineated by Tilly,16

    help to inform the

    agencys approach. One perspective understands social activity, and by extension

    violence and conflict, as driven by self-interested responses to incentives. Another is

    16Tilly, 2000

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    concerned with the role of ideas and perceptions in causing violence, and the third

    conceives violence and conflict as a consequence of relationships and social

    structures. The latter, relational perspective emphasises that both incentive structures

    and perceptions are shaped by and exist in the context of social relations. In this

    view, restraining violence depends less on destroying bad ideas, eliminating

    opportunities, or suppressing impulses than on transforming relations among persons

    and groups.17

    Concordis explicitly takes such a relational approach and it uses the definition of

    peace, and peacebuilding, as the facilitation of non-exploitative, sustainable and

    inclusive relationships free from direct and indirect violence and the threat of such

    violence.18

    The agency recognises nevertheless that a relational approach to

    reducing violence depends to some extent on changing perceptions and on creating

    incentives, or at least facilitating the perception of incentives, for parties in conflict to

    change their individual relationships and for change in broader structures of social

    relations to be possible.

    Lederach et al, identify four dimensions of conflict related change: thepersonal

    dimension, which refers to individuals attitudes and behaviours; the relational

    dimension concerns patterns of interpersonal communication and perceptions between

    individuals and communities; the structural dimension concerning how conflict

    impacts systems and structureshow relationships are organized, and who has

    access to power; and the cultural dimension, which relates to the norms that guide

    17 Tilly, 200018

    Mac Ginty, 2006, p10

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    patterns of behaviour.19

    Curle indicates one way in which these dimensions might be

    connected, explaining violence as a response to a sense of social and personal

    disconnection and an accompanying alienation from our common humanity.20

    This

    understands personal and relational dimensions of conflict to be largely a

    consequence of social and cultural systems and structures.

    Concordis approach responds explicitly to the personal, relational and structural

    dimensions of conflict related change. The agency facilitates a process designed to

    encourage personal reflection and changes in participants interpersonal relations. At

    the same time, it engages participants in analytical discussions concerning how to

    facilitate structural change in their society. Participants are selected on the basis of

    their position within social structures, and it is intended that any potential changes in

    relationships and attitudes developed during consultations will be transferred into

    the working practices and into the explicit policies of their broader groups and

    institutions.

    The method corresponds very closely, if not identically, to Interactive Conflict

    Resolution as described by Ronald Fisher.21

    The method also draws on Lederachs

    concept of levels of leadership adopting a middle-out approach seeking to engage

    a set of leaders with a determinant location in the conflict who, if integrated

    properly, might provide the key to creating an infrastructure for achieving and

    sustaining peace.22

    19

    Lederach et al, 2007, p1720 Curle, 1995, p5421 Fisher, 2005, pp2-322

    Lederach, 1997, ch4

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    In its consultations, Concordis seeks to apply thinking about the dynamics of

    interpersonal relationships as developed by the Relationships Foundation, which

    argues that developing and experiencing relational proximity in five domains,

    creates an enhanced quality of relational experience, which can contribute to

    outcomes such as trust, understanding, support, accountability or belonging.23

    To

    elaborate, in the domain ofcommunication, proximity in directness reducing the

    extent to which presence is mediated or filtered is said to produce a relational

    experience characterised by connectedness. In the domain oftime, proximity is

    achieved via continuity, which is said to produce a relational experience ofshared

    story. In the domains ofinformation and knowledge, proximity is characterised by

    multiplexity, a term used to describe the breadth and quality of information shared

    between the parties, which allegedly leads to an experience ofbeing known and

    having a mutual understanding. In the domain ofpower, proximity is achieved

    throughparity, which is said to be the fair use of power, said to produce the

    experience ofmutual respect. Finally in the domain ofpurpose, proximity is

    characterised by commonality, the building of shared purpose, which can create the

    experiences ofsynergy and unity.24

    Concordis sets out to encourage relational proximity amongst the participants in its

    consultations by framing discussions towards a common purpose, establishing

    continuity of participation is a series of meetings over time, and providing a different

    environment to usual for participants to interact, face to face, not only during

    facilitated discussions but also during opportunities outside of the sessions to speak

    and socialise. The agency seeks to produce parity during consultations by

    23 Ashcroft et al, forthcoming24

    IBID

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    according all participants equal opportunities to contribute, regardless of their relative

    social positions. This is partially achieved by inviting participants to attend in their

    personal capacities and also by asking participants not to attribute statements made

    during consultations to specific individuals or parties.

    Constraints and challenges to implementation

    Any realistic attempt to evaluate the Peace Building Initiative should recognise that

    implementing the method described above will not be a straightforward, technical,

    predictable process. The projects character and success, and whether it is even

    possible for it to begin to be implemented, will all be contingent on the extent to

    which Concordis is able to negotiate and manage a number of challenges, many of

    which will be beyond the agencys control. As much as possible, these challenges

    should be anticipated in plans to conduct and monitor the project, and considered in

    any evaluation.

    Authorization of the process by government

    For the project to go ahead at all, it will need to be authorised, politically accepted and

    not obstructed by the governments in North and South Sudan. Concordis has

    succeeded in registering as an NGO with the Southern Sudan Relief and

    Rehabilitation Commission (SSRRC) and with the Ministry of Humanitarian Affairs

    in the North. However, a lengthy bureaucratic process remains to be completed with

    the Government in the North, including signing a Technical Agreement and obtaining

    work and travel permits. Political obstruction and bureaucratic delays could severely

    slow down, disrupt or prevent project implementation. In the South, although

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    Concordis has registered with the SSRRC, it is not clear whether further registration is

    necessary and if so which ministry should be approached.

    The challenge for Concordis in negotiating these issues will be to represent and

    describe to government authorities its planned work in a manner that will not arouse

    suspicion and will encourage them to allow it to happen. This is not to suggest that

    the nature of the project be misrepresented, rather that elements of the project which

    would be most appealing to the respective authorities be emphasised as it is described

    to them. A further challenge will be to manage effectively and appropriately

    Concordis relationships with the relevant individuals within the government

    institutions in question. The design, documentation and evaluation of the project

    should take these challenges into account and record the approaches that Concordis

    takes and the responses of the respective authorities and how this has affected activity.

    Recording this will enable the agency to account for how it has negotiated

    government constraints.

    Acceptance of the agency in its role as facilitator

    Although it has nine years of experience in doing so, Concordis should not assume

    that it is automatically entitled to mediate or facilitate in the Sudanese context. The

    agency will need to establish, or re-establish, relations and credibility and earn the

    acceptance and trust of the parties it wishes to engage. Influential individuals will

    have many demands on their time and they live in a politically tense environment,

    where there is a history of suspicion, animosity, violence and loss. The project will be

    trying to addresses politically sensitive issues. Concordis will need to establish

    interest in and acceptance of the process, and respond to potential participants

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    questions and concerns, encouraging them to participate themselves. The agency has

    existing contacts and relationships with a number of influential individuals from

    relevant Sudanese civil society groups, political parties, armed movements and other

    individuals, some of whom participated in past series of consultations. Former

    participants and other contacts will be approached and included in the forthcoming

    initiative. However, Concordis network will still need to develop new relationships.

    The processes of identifying relevant actors, approaching them and establishing or

    resuming bi-lateral relationships with them should be recorded and considered in the

    documentation and evaluation of the project, not only so Concordis can account for

    how this has been conducted but also because these meetings will be a source of

    initial, baseline data regarding the various parties perspectives and positions.

    Consent to the guiding principles of the process

    The key characteristics of Concordis approach to peacebuilding are articulated in the

    section on method and rationale above. It should be recognised, however, that the

    agency has no real power to enforce the principles of the process either inside or

    outside of the facilitated meetings. Participants consent is required for the process to

    go ahead according to the terms that Concordis intends. The agency cannot guarantee

    to participants that others will uphold the rules of the process. They will need to be

    confident themselves that this will be the case, or, at least, be prepared to accept the

    risk that the rules guiding the meetings might not be upheld.

    Non-attribution of statements

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    A good example of a rule exposed to such a risk is the principle of non-attribution of

    statements made off the record during the course of consultations. Individuals are

    invited to attend consultations in their personal capacity and discussions are supposed

    to be conducted under the Chatham House Rule.25

    This is supposed to provide

    participants with flexibility to explore ideas and positions that they might not be able

    to in a highly pressurised public discussion. However, Concordis is not able to

    guarantee that participants in the meeting will not report publicly or attribute what

    they have heard said in the meetings. The agency can express the intention that

    statements are not attributed, and it can undertake to refrain from attribution itself, but

    ultimately the broader implementation of this rule rests with participants themselves.

    Participants will need to trust Concordis, and more importantly each other, to respect

    the principles of the process. Concordis will need to ensure that all participants

    understand what the principles are, but also that participants understand the limits of

    Concordis ability to enforce them, beyond its own conduct as an organisation. If a

    participant feels that they are at risk of being reported and facing negative

    consequences for a particular statement, he or she may refrain from articulating it in

    the consultation environment.26

    This is in a context where arbitrary arrest is a

    systematic practice of the national security services.27

    How Concordis conveys the

    principles of the process and its limited means of enforcement, as well as how

    participants react to this, should be documented and reflected upon in the evaluation

    of the project.

    25

    When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to

    use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of

    any other participant, may be revealed - http://www.chathamhouse.org.uk/about/chathamhouserule/26

    This was raised to a member of Concordis staff by a participant of a past consultation, who said thatthe presence of members of state security meant that participants were cautious about what they said

    for fear of potential difficulties in the future.27

    UNHCHR, 2008

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    Inclusion and exclusion

    Concordis will need to restrict the number of participants in each consultation, not

    least for practical reasons. However, the agency may encounter pressure to include

    individuals or groups who it might not have determined to be relevant or suitable.

    Furthermore, Concordis may be unaware of, or choose not to engage, certain groups

    or constituencies who have become aware of the process and may wish to participate.

    A challenge will be to limit participation without alienating some constituencies or

    appearing biased. Those denied the opportunity to participate may become frustrated,

    suspicious or even hostile to the process. This could pose a risk to the organisations

    reputation, and pose potential political difficulties in conducting the work. At the

    furthest end of the spectrum it could pose security risks both to Concordis and to

    others participating in the initiative. Planning, documentation and evaluation of the

    process should address how Concordis will deal and has dealt with this issue and what

    the implications are for the projects implementation and impact.

    Maintaining a low-profile

    A related challenge is that of managing and minimising publicity associated with

    consultations to maintain the low-profile nature of the initiative. Deliberately

    minimising publicity or public awareness of the process may arouse suspicion and

    compromise some peoples acceptance of the projects legitimacy. Again, how this

    issue is managed and the implications of the approach taken, should be addressed in

    project planning, documentation and evaluation.

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    Material and political pressures on participants

    Concordis consultations seek to provide a neutral, non-pressurised environment for

    participants to explore rationally and analytically their common challenges and

    consider potential non-violent solutions to their problems. However, even if such an

    environment is achieved, it does not eliminate the real material, political, social and

    cultural pressures experienced by participants outside of the meetings. It is worth

    noting that participants social status, political influence and means of livelihood may

    depend upon their position within systems of patronage or their conformity to the

    political agendas of their benefactors or constituencies. Therefore one should not

    underestimate the significance of such pressures in shaping participants decisions.

    This may constrain their opportunities to promote, implement or otherwise transfer

    what they may have agreed to be an appropriate policy within the confines of the

    consultations.

    Producing parity

    A central component of Concordis relational approach is that it seeks to promote

    parity between participants; that they are able to engage with each other on equal

    terms. This is likely to be uncharacteristic of their relationships outside of the

    consultations. Within consultations Concordis may be able to afford equal

    opportunities to participants to express their views and engage in discussions.

    However, there will be power dynamics between participants that Concordis

    nevertheless will be unable to redress and some of these may be unknown to the

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    agency. This may relate to potential threats that some participants could pose to

    others. Concordis should seek to identify such power-dynamics within its

    consultations, if it is to get a sense of the nature of the interaction that it is facilitating.

    Such information will likely need to be conveyed by participants themselves, although

    they may not feel secure enough to express it openly or even to Concordis on the

    promise of confidentiality.

    Safety and security of staff and participants

    As an overall goal, the project seeks to contribute improving of the security situation

    in Sudan, or, at least, preventing its deterioration. Ensuring staff security may on

    some occasions limit where staff are able to travel and therefore reduce their access to

    some groups or individuals whom the project should ideally be seeking to engage.

    The documentation and evaluation of the project should convey if and how the

    agencys security policy has affected the implementation of the project.

    Ensuring the security of participants is a different challenge, arguably more difficult.

    Concordis should try to ensure that it does not expose participants or others to security

    threats that they would otherwise not incur. Partially this relates to how the initiative

    is perceived and the implications for those involved. It also relates to the choice of

    locations of consultations and the means of transport that participants use to get to

    them. It may also relate to how participants understand the information they disclose

    in consultations will be used. There is a risk that consultations be used as a

    surveillance exercise by some parties or even as opportunities by some groups to

    attack specific participants. Concordis should at the very least establish a system

    whereby it seeks to prevent the disclosure of any information it has recorded that may

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    make participants vulnerable. This should be documented and considered in

    evaluation.

    Potential lessons and overall limitations

    The discussion of these challenges provides an insight into some of the complexities

    of implementing the method. The monitoring, documentation and any evaluation of

    the project should recognise these complexities, and identify how Concordis has

    approached them, to what effect.

    All of these challenges indicate the limitations and fragility of the process that

    Concordis will be offering. They highlight a defining characteristic of the planned

    intervention, that it seeks to provide an opportunity for something potentially

    constructive, but it cannot guarantee how it will be used by those engaged.

    An outcome of an evaluation of the project may be to draw lessons about how the

    agency was able to negotiate challenges successfully and which elements of

    Concordis approach were problematic or impossible to implement. Monitoring and

    evaluation should also identify unanticipated challenges which arose during the

    course of the project. This may produce some generally applicable lessons about

    how to manage such challenges and it may also point to elements of the organisations

    methodology which might need rethinking or further development.

    Investigating and understanding impact and effectiveness

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    Whereas, the section above has described some of the challenges to the

    implementation of Concordis method, the following section addresses how the

    agency should investigate and indentify the impact of its activities.

    There a number of challenges to identifying the impact of a peacebuilding

    intervention. Relationships and trust are difficult to measure objectively or

    quantitatively,28

    primarily because they are based in intangible in attitudes and

    perceptions.29

    Furthermore, [v]arious actors may have diverse or even contradictory

    interpretations of an interventions impacts (positive/negative) or relevance, based

    upon their own position within the conflict.30

    Peacebuilding interventions take place in an open system with a broad range of

    factors and actors effecting the context. Therefore, the context is dynamic. Change

    in the conflict patterns occurs within a changing environment.31

    It has been

    suggested that in peacebuilding, long-term [s]trategic accountability is nearly

    impossible in part because NGOs operate in contexts in which so many factors are

    beyond their control.32

    This relates to the challenge of determining causality between

    an interventions inputs and a broader change in context. For work intended to

    prevent violence there is the additional challenge of proving the counterfactual

    situation that would have occurred if an intervention had not taken place.33

    Such

    challenges make it all the more necessary to be clear about how an agency will seek to

    understand the impact of what it is doing.

    28 Lederach et al, 2007, p229

    Church and Shouldice, 2002, p230

    OECD, 2008, p3831 Lederach, 1997, p13632 Conradi, 199833

    Lederach et al, 2007, p2

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    When seeking to determine how an intervention has affected a situation, one can look

    at a number of different levels of analysis, each a further degree of separation away

    from the implemented activities. Investigations at the micro level relate to how

    individual participants positions, perceptions or actions have changed as a result of

    the activity. Impact at the meso level refers to how participants reference groups

    and constituencies have been affected. Identifying impact at the macro level relates

    to seeing how the intervention has affected the broader society and context.34

    A sensible approach to investigating the impact of Concordis consultations would be

    to start at project implementation and the micro level and investigate outwards,

    seeking to trace how the meso and macro levels have been affected. It should

    also be recognised that changes in the broader context will affect the possibilities and

    priorities for project implementation and the characteristics of change at the mico

    and meso levels.35

    Therefore, it is necessary also to monitor the macro level

    situation and try to trace how that affects the situation inwards.

    A convention in evaluation is to establish a baseline prior to an intervention in order

    to determine how a situation has changed following the activity. This can be done at

    the micro level by pre-testing the attitudes of participants and at the macro

    level by analysing the characteristics of the context prior to an intervention.36

    For Concordis Peace Building Initiative establishing a baseline and investigating

    and monitoring the overall context, as well as the projects implementation and

    outcomes, will all be integral elements of the implementation and development of the

    34 USIP, 200435 Lederach et al, 2007, p5936

    USIP, 2004

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    work. They will be necessary to determine how the agency decides to apply its

    method, and so, more than just being part of a retrospective assessment of the project,

    these activities will actually determine the direction the work takes.

    Concordis will carry out a research process to determine what should be the specific

    issues addressed in the consultations. The agency will also need to investigate and

    identify which individuals would be relevant and significant participants in the

    dialogue process.37

    Bilateral engagement with potential participants will be necessary

    to establish, or re-establish, credibility with them and also to secure their interest and

    commitment to participating in consultations. These initial phases of the projects

    implementation will be useful in collecting baseline data, but they would be

    necessary in any case.

    The initial thematic development and participant identification process will involve a

    review of relevant analytical literature and a series of consultations with individuals in

    donor, diplomatic, peacebuilding, analytical and other relevant communities. These

    will contribute to the projects baseline analysis of the overall macro context.

    Identification of potential participants will also include a review of Concordis

    archive and database in order to identify with whom the agency already has a

    relationship.

    The baseline at the micro and meso levels - concerning the positions,

    perceptions and actions of specific participants and their constituencies - will be

    developed during initial bi-lateral discussions prior to consultations, as well as from

    the statements they make during the first consultation.37

    This process is already underway.

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    Decisions regarding who should participate in subsequent consultations and which

    issues should be their focus, will be based on conclusions articulated by participants

    during consultations, further bi-lateral discussions with participants and others, and on

    analysis of the overall context and political priorities in Sudan.

    Over the course of the project, data for micro and meso analysis will primarily

    come from meetings and interviews with participants, before, during and after

    consultations. These will also inform context analysis, but context analysis will also

    be informed by consultations with other international actors and by reviewing relevant

    media and publications.

    As mentioned above, the primary reason for monitoring and analysing the context,

    will be to inform decisions about the conduct of the project. The primary logic for

    recording this information, will be to discipline decisions and ensure a record of how

    decisions have been made. Records from specific meetings, and records of relevant

    points of reviewed literature, will be stored in a way in which Concordis can retrieve

    them in order to provide evidence of the process and sources which informed its

    decisions. This information will at the same time provide a means for the agency to

    attempt to determine the relationship between the project and the context, both

    whether the project is affecting the context, and, how the context is affecting the

    project.

    Identifying success

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    Rather than seeing success as something absolute, it would seem more useful and

    appropriate to understand success in terms of degrees or increments. Success is an

    arbitrary determination of progress and can be set at any point along the continuum in the

    desired direction of change.38 Considering success in terms of the extentof a projects

    impact enables an observer to identify its achievements and its limitations, possibly

    tracing which factors constrained the work. This can help draw lessons about the scope

    and overall utility of the method in question.

    A degree of success could be attributed to the projects activities simply being conducted

    as planned. If consultations happen and are felt to have conformed to recognised

    principles of good practice, this could be identified as evidence of successful, or at least

    correct implementation.39

    However, this would not verify whether consultations had produced what was intended.

    As mentioned above, Concordis broadly hopes to build relationships and develop

    consensus. Observations of proceedings, any concluding statements, and participants

    reflections and feedback on consultations could all shed light on whether, within the

    meetings, either of these objectives were achieved.

    This still, however, would not indicate whether the project had made a difference at the

    broader level of society. As noted above there are different types of conflict related

    change which Concordis seeks to induce. The agency should therefore investigate if any

    of these types of changes have taken place, at which levels, and if they can be attributed

    to the intervention. As mentioned above, this could be achieved by working outwards

    from the project, starting with observations of proceedings and discussions with

    38 Church and Rogers, 2006, p1239

    Berry Associates, 2006

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    participants, and investigating how a broader impact has followed, if at all. This could be

    described as tracing transfer: the transmission of developments generated in the

    unofficial sphere of the intervention into official negotiations and agreements, which can

    includes effects of unofficial processes such as attitudinal changes and new

    realizations as well as outcomes such as frameworks for negotiation or principles

    for resolution.40

    Transfer may be achieved via participants communication to their broader constituencies

    of new insights and understandings developed during unofficial consultations; the

    development of groups of individuals who, having participated in unofficial

    consultations, become willing to engage constructively in official negotiations, and,

    following on from this; the introduction into official negotiations of proposals and

    frameworks for resolution which were developed in the more flexible context of informal

    consultations. These achievements would on changes in attitudes and perceptions made

    possible in unofficial contexts, which may facilitate more open and accurate

    communication, more accurate and differentiated perceptions and images, increased trust

    and a cooperative orientation.41

    According to this model, transfer can occur across

    decision and policy making interfaces between leaders, official and unofficial

    diplomats, negotiators, governmental-bureaucratic constituencies and public-political

    constituencies.42

    It will be up to Concordis to trace such processes, and identify, if they

    exist, the extent of their impact.

    However, the notion of success should not be limited to the projects influence on

    official negotiations or agreements. One could more broadly investigate the projects

    peace impact: how it supports sustainable structures and processes which

    40 Fisher, 2005, p341

    IBID, p442 IBID, p6

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    strengthen the prospects of peaceful coexistence and decrease the likelihood of the

    outbreak, occurrence/recurrence or continuation of violent conflict. One could also

    assess it in terms of its violence impact: how it effects the likelihood that conflict

    will be dealt with violently.43

    Conclusion

    This paper has set out some parameters for how its author intends to conduct and

    comprehend his and his colleagues work over the coming two years. It is a proposal,

    the final approach will have to be agreed by his colleagues and be workable in

    practice. Producing systematic and consistent documentation of how Concordis has

    made decisions, including the principles and evidence that have informed them, it is

    hoped will provide an internal resource that should be useful for the purposes of

    internal, or external, evaluation of the Peace Building Initiative. Evaluation could

    assess to what extent the agency was able to implement its methodology, how it dealt

    with anticipated and unanticipated challenges and how its work impacted on the

    situation in Sudan. Evaluation could also produce lessons about the limits of

    Concordis methodology and the validity of its underlying rationale.

    43

    Fisher et al, 2000, p162

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