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Solving Auto Marketers Attribution Challenges with Location-Based Analytics Valentina Marastoni-Bieser SVP, Marketing

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Page 1: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Solving Auto Marketers Attribution Challenges with Location-Based Analytics

Valentina Marastoni-Bieser

SVP, Marketing

Page 2: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Mapping The Consumer Journey

?

Page 3: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

• Understand behavior on the lot

• Compare visits to competitors’ locations

• Performance by channel

• Close the loop: online interaction visits sales

Mapping The Consumer Journey

Page 4: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Scale Accuracy Privacy

Bridging the Online to Offline Gap With Location Data

Density

Page 5: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Bridging the Online to Offline Gap With Location Data

• Good Data = Actionable Insights

• Non-reliable Data = Misleading Insights

Page 6: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Scale Accuracy Privacy

Bridging the Online to Offline Gap With Location Data

Density

Page 7: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Benchmarking Campaign Success: Did My Campaign Work?

40%Visit Uplift

25%Benchmark

Page 8: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Did My Campaign Work?Visit Uplift by Vertical

Page 9: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Measure Cross-Channel Performance: Visit Uplift by Platform and Quarter

10-33%avg. uplift

range

19-49%avg. uplift

range

17-46%avg. uplift

range

Q120%

Q263%

Q337%

Q457%

Web In-App Cross-Device

Page 10: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Did My Campaign Work?Visit Rate by Vertical

Page 11: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Measure Cross-Channel Performance: Visit Rate by Vertical

3.09%web avg.

4.21%in-app avg.

4.03%cross-device avg.

Q12.45%

Q22.92%

Q34.31%

Q42.51%

Web In-App Cross-Device

Page 12: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Understand the Impact of Your Media Investment: CPV by Vertical

Page 13: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Understand Brand Engagement: Dwell Time & Time of Visit

Page 14: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Measurement in Action

Objective: Drive to Brand dealerships

Target DMAs: Baltimore, Boston, DC, NYC, Philadelphia

Timing: Q3 & Q4 2017

Visit Uplift: 57.44% vs. 12-38% benchmark

Additional Visit Insights:

Page 15: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

A Unified Currency for Cross-Channel Measurement

Page 16: Solving Auto Marketers Attribution Challenges with ... Member Only Events/2018.4.3...Driving Your Auto Strategy Forward With Location Analytics Accuracy Map The Consumer Journey Leverage

Driving Your Auto Strategy Forward With Location Analytics

Accuracy

Map The Consumer JourneyLeverage location analytics to better understand consumer

behavior before and after consumers visit the dealership

Accuracy

Benchmark Your SuccessLeverage industry benchmarks to better gauge your success

vs. your competitors in driving dealership visits

Accuracy

Measure Cross-Channel Advertising ROIUse visitation as a unified metrics to understand and compare how

each channel is performing in driving dealership visits