what marketers need to know about mobile attribution

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@adrianvender #smx Connect The Dots: Multi-Attribution Reporting Tips Adrian Vender Director of Analytics Internet Marketing Inc. @adrianvender

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From the SMX East 2014 Conference in New York City, NY. SESSION: Attribution Success In The Age Of Mobile . PRESENTATION: What Marketers Need To Know About Mobile Attribution - Given by Brian Dinan, @Telmetrics, President - Telmetrics. #SMX #24D

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Page 1: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Connect The Dots: Multi-AttributionReporting Tips

Adrian VenderDirector of Analytics

Internet Marketing Inc.@adrianvender

Page 2: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Last Click Attribution

User goes to your site. Converts on that visit. Full credit goes to that source.…O RLY???

Page 3: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Multi-Click, Multi-Device

In reality, user journeys are much more complex.

Page 4: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

How do we track across devices?

Page 5: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Cross-Device Tracking with GA

With Universal Analytics, you can tie users across devices by sending a unique User ID in your UA hits.

Unfortunately, not all websites can identify users via logins, social authentications, etc.

userId: 4815162342 userId: 4815162342

@JustinCutroni

http://cutroni.com/blog/2014/04/10/understanding-cross-device-measurement-and-the-user-id/

Page 6: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

User-ID Reports in GA

When you CAN send a User ID... The reports are great!

Device Overlap: Discover common device combos among your users.

Device Pathing: See the order of device usage on your site.

Acquisition Device: Compare revenue from originating device vs later-used devices.

Page 7: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Cross-Device Tracking in Convertro

Pretty darn good.

Through a hybrid system of 1st

and 3rd party cookies, browser fingerprinting, 3rd party data and other secret sauce, Convertro does some cross-device matching automatically.

Though, you can match by User ID, just to be certain.

Page 8: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

How & Why to pick an Attribution Model.

Page 9: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Last-Click Attribution in GA Reports

Just say no.

If you have any cross-channel, multi-touch marketing... Last Click is a lie. Last Click is used for most standard GA reports.

Page 10: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Attribution Modeling in GA

Selecting any multi-touch model may provide a significant lift of conversion credit to your marketing channels.

Link your AdWords, DoubleClick (GA Premium only), or import cost data for any source to get CPA and ROAS metrics.

Page 11: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Conversion Segments

Use Conversion Segments with Attribution Models to answer questions like:

“What’s the revenue influence of Paid Search as an introducer?”

“How much credit does each channel get for long conversion journeys?”

Page 12: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Choosing an Attribution Model

You can select pre-defined rule-based models, or you can create custom rule-based models.

With GA Premium, you can enable an algorithmic “Data-Driven” attribution model!

Learn more about selecting and creating attribution models from Avinash!

@Avinash

http://www.kaushik.net/avinash/multi-channel-attribution-modeling-good-bad-ugly-models/

Page 13: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Convertro Algorithmic Attribution

Convertro’s magic is in the algorithmic attribution model, which involves a complex statistical analysis and regression learning to improve and assign conversion contribution by each channel, keyword, creative, etc.

Page 14: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Convertro Algorithmic Attribution

Export Convertro’s Detailed Conversion Data reports to solve some fun Big Data challenges.

Convertro + CRM = LTV contribution by sourceConvertro + GA = Algorithmic product-level contributionConvertro + Call-Tracking = Phone-order contribution

Tableau is our primary tool of choice.

You can also store/connect data with Google BigQuery. Visualize with Excel, Google Docs or Visualization API.

http://www.programmableweb.com/news/three-techniques-visualizing-data-google-bigquery/how-to/2012/08/29

Page 15: What Marketers Need To Know About Mobile Attribution

@adrianvender #smx

Thank You

Adrian VenderAdrian Vender

Director of AnalyticsInternet Marketing Inc.

@adrianvender