solutions for building loyalty and customer retention scalable, affordable, professional coaches and...

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Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

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Page 1: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Solutions for Building Loyalty and Customer Retention

Scalable, Affordable, Professional Coachesand

Programs Customized for Your Members

Page 2: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Building Loyalty

Are unpredictable relationships costing your company? Has your company reached its ultimate customer retention goal? Is your company in a truly intimate relationship with your customers? Does the competition inspire you to find new ways of generating

revenue while improving customer loyalty?

Marketing research indicates that desires left unattended cause consumers to search for that which eludes them. This translates to lost revenue and lost opportunities!

Building intimate relationships is a magical way to generate loyalty, enhance revenue, and strengthen your customer bond!

TurnKey Coaching Solutions introduces a seamless method to generate sales that stick!

Page 3: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Connecting with the Consumer

“70% of consumers surveyed say they will pay a premium for personal service” --Harris

Consumers are fickle, because their needs are not being met.

Meet the consumer on their turf. . .Prevent churn, lost revenue, page

abandonment. . .

Page 4: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Create the Crucial Sub-culture

Creating a sub-culture that promotes loyalty is achieved when. . . An intimate relationship is formed A problem is solved Value is generated dynamically (on an

individual basis) A support system that promotes healthy

relationships is a core value

Page 5: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Coaching: a Lifeline to Loyalty

Coaching addresses each objective by. . . Creating the glue that generates brand loyalty Working with the consumer to address their

current situation Acting as an accelerant that expedites results

on a case by case basis Promoting a supportive environment that

extends the duration of your relationship

Page 6: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Coaching is. . .

Coaching is a collaborative relationship that provides clients with feedback, guidance and insights from an outside vantage point.

Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives.

Coaches are trained to listen, to observe and to customize their approach to individual client needs.

Page 7: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

More Popular than Ever

"Life coaches won’t drag up bad memories. They will tell you what to do – and how to win big."

Time Magazine

"Coaching is having a dedicated mentor; it’s getting knowledgeable support and encouragement and a new way of looking at things when

you need it." 

nafe Magazine

"The hottest thing in management is the

executive coach – part boss, part consultant,

part therapist."

Fortune

"The goal of coaching is the goal of good management: to make the most of an organization’s valuable resources."

Harvard Business Review

Page 8: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Leverage Premium Services

By capitalizing on the popularity of the most exciting new approach to personal development ever, you can: Reduce customer churn Reduce abandonment rates Increase customer loyalty and retention Increase conversion rates Increase customer satisfaction Bring in new revenue streams Create a distinctive brand

for your business

Page 9: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Scalability is Key

TurnKey Coaching Solutions. . . Provides a scalable coaching solution that

compliments your existing business model How is scalability achieved?

There is no impact to your existing business model in terms of consumer acquisition except for the fact that you will reduce abandonment and create a new sales opportunity.

TurnKey Coaching Solutions has access to a worldwide data base of the best professional coaches.

Our services and customer satisfaction are guaranteed with a 30-day refund policy.

Page 10: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

How Does This Work?

Sampling works—we give away a taste of the value and benefit of coaching.

Offer free webinar or teleclass series to all your members

Proven conversion rates are as high as 32% to premium service personal coaching

You receive new revenues from our services through a per acquisition or revenue share basis

Page 11: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

What’s It Going to Cost Me?

Our programs are tailored base upon your needs, but investment is minimal.

Typically your existing resources are able to absorb this effort at the project level. Examples of tasks that require your attention are

approvals of copy and script, splash page updates, marketing, and operational pilot support as desired

We will provide the material and content for communicating with your members

In a nutshell you get to decide how involved you want to be.

Page 12: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

What Do I Have to Do?

Introduce us to your membersAdd us to your websiteSupport registrationsProvide regular publicity on your site

and in your e-zines, etc.

Page 13: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Keys to Success

ScalabilityDynamic Intimate Solutions

Profitableat

onset

ProfessionalCertifiedCoaches

SeamlessRevenue

Generation$$$

MinimalExpense

TurnKey ingredients for an effective and simplified approach:

Page 14: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Meet The Executive Team

Frank Spitzig

Chief Operating Officer

Mina Brown

Chief Financial Officer Diane Siegel

Chief Coaching Officer

Yvonne Silva

Chief Technology Officer

Anisa Aven

President

Page 15: Solutions for Building Loyalty and Customer Retention Scalable, Affordable, Professional Coaches and Programs Customized for Your Members

Let’s Get Started

Let’s schedule our first meeting to discuss our shared objectives and steps for moving forward

Sign up today, and we’ll deliver your first FREE webinar or teleclass in 30 days

You pay only a modest retainer fee

Ask to speak to an executive today! Call now: