MUUME AGAlte Steinhauserstrasse 1

CH-6330 Chamwww.muume.com

© 2016MUUME – Company & Product Deck

digital self-service for daily consumption

Consumer Demand & the MUUME Solution

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Consumers are looking for applications with which they can make their purchases and orders using their smartphones and serve themselves on their own time and pace.

In the digital age, the consumer is becoming more and more self-directed: Traditional consumption processes become digital self-service processes in this way.

While shopping or ordering, consumers want to digitalize the items using their smartphonesto get additional product information and pay the basket fully on their own while serving

themselves digitally in a convenient way (= digital self-service for daily consumption).

Consumer Demand

MUUME offers an application on the smartphone for digital self-service shoppingand self-service ordering.

MUUME Solution

MUUME is the expert in

Digital Payment

$

fast & seamless paymentsmoothly integrated in the

service process

MUUME is the expert in Digital Product Data Management

smart datafast product search

customized presentation

MUUME is the platform for digital self-service for daily consumption through which consumers do their shopping, place orders and pay

effortlessly and independently on their smartphones.

MUUME provides customer loyalty and fast liquidity to the merchant andeffortless self-service shopping and self-service ordering to the consumer.

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The MUUME SolutionThe Philosophy

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The MUUME Solution

MUUME Core Knowledge

The Expertise

MUUME digitizes the productdata on the smartphone

Digital Product Data Management

MUUME digitizes the payment process on the smartphone

DigitalPayment

MUUME merges these two processes into one seamless, smooth and effortless process of

self-service shopping / self-service ordering on the smartphone

SelfServicePOSScan + Pay

1. The consumer opens the app on his smartphone in the store and scans the QR code or barcode of the selected item.

2. Each item gets displayed on the smartphone plus additional product information in the form of text, image or video.

3. The consumer modifies the content of his basket if necessary.

4. Later, the consumer pays effortlessly and smoothly with one click in the app on the smartphone.

SelfServicePOSPay

1. The consumer shops for and selects his items in the store in a traditional way.

2. The consumer reads the product information on the tag.

3. The consumer modifies the content of his basket if necessary.

4. Later, the consumer goes to a cash desk and pays via the app on the smartphone.

The MUUME Solution

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Digital Self-Service for Retail & Food

SelfServicePOS

Product Segments

SelfServicePOSScan

1. The consumer opens the app on his smartphone in the store and scans the QR code or barcode of the selected item.

2. Each item gets displayed on the consumer’s smartphone plus additional product information in the form of text, image or video.

3. The consumer modifies the content of his basket if necessary.

4. Later, the consumer goes to a cash desk, hands over the basket digitally and pays at the cash desk.

VAS like merchant’s couponing or loyalty program can be added optionally.

SelfServicePOS – Scan + PayDigital Self-Service for Stores via Smartphone

6Scan barcode1 2 Check details Confirm payment43 Choose payment method

CONSUMER serves himself on his own time and pace

Tim is in his favorite clothing store.He scans the barcode on the tag of the shirt he chose, reads the product information and pays in one go.

The MUUME Solution

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Ideal Product Introduction at the POS

Setup & Configuration

Integration in merchant's ERP system

No change in merchant's infrastructureNo change in payment routine of customers

In addition: Integration in merchant's accounting system

No change in merchant's infrastructure

Advantages

SelfServicePOSScan + Pay

SelfServicePOSScan

Start with ... Go ahead with ...

Merchant enables customers to digitalize products atan early shopping stage.

Customer is better informed while shopping due toadditional product information.

Checkout process is faster as customer just hands overa digital basket to the cashier.

Merchant reduces infrastructure costs of checkoutsand improves resource planning.

The purchase and order sequences at the POS aremore efficient.

Merchants receive their sales inless than a second.

Existing payment methods and loyalty programs can be integrated.

Product Functions

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Performances

Digital Self-Service for Retail & Food

SelfServicePOS

SUPPORT SERVICES

Monitoring & Operations SupportIT InfrastructureUpdatesReporting

FEATURES

Basic FeaturesSmooth Check-inFast ScannerSmart Product DisplaySmart BasketSmart Order ProcessSecure & Fast PaymentSmooth Checkout

Optional FeaturesSmart DeliveryPOS Software for a Self-Service Counter Solution with a self-service scaleMerchant’s Value Added Services (VAS)Analytics/Profiling

SelfServicePOSScan

SelfServicePOSScan + Pay

SelfServicePOSPay

The MUUME Architecture & TechnologiesMUUME is 100% digital end to end

Module Administration:Sub-accounts/Employee Admin

Business ConnectorMerchant Products

EAN CodesAccount

Loyalty

Multi-Bank / Multi-Provider

Reader Technology (Terminal)Merchant Onboarding/Enabling

MUUME Branded/Co-BrandedMerchant Solutions

Data Protection

Regulations

mCommerceeCommerce

Flexible APIsMerchant and POS HardwareTerminalsCheck-in/Check-out SystemsService CounterMerchant ServerAdd-Ons

Standard FunctionsCustomized Merchant Functions

Standard Payment/Loyalty/AdminCustomized Payment SolutionsCustomized Loyalty/Couponing

High Security Server Maintenance

MUUME Back End System

MUUME Front End

Fraud Detection

MUUME is entirely developed in-house (front end and back end) using cutting

edge system and technologies.

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MUUME is technology-independent supporting QR code, barcode,

online digital, beacon etc.

MUUME integrates into all third party systems.

Contact

Patrick Urban, CMO+41 79 420 87 54patrick.urban@muume.com

HeadquartersMUUME AGAlte Steinhauserstrasse 16330 ChamSwitzerland

Download MUUME

muume.com/app

digital self-service for daily consumption