Solutions and services for Banking

Minsk, 2015

ScienceSoft International IT company, expert in design, development and implementation of software solutions, IT consulting and outsourcing.

•  450+ full-time employees •  Customers from 25+ countries worldwide, including Fortune 500 list companies •  Our average employee is 29 years old •  85% of turnover from Customers we work with for over 1 year

Key banking and finance customers

Solutions and services for

Banks

•  Mobile banking applications

•  Solutions for payment cards

•  Loyalty programs for banks and loyalty management systems

•  Customer Relationship Management (CRM) for banking

•  Internet banking

•  Advanced analytics

•  Bank portals based on SharePoint

•  Services in the field of information security and event management

•  Identity and Access Management

Mobile banking

•  Mobile application concept development

•  Mobile banking system development (mobile app + back end)

•  Application testing

Different functional modules, including added-value opportunities (family budget and personal finance management)

•  Integration with such payment systems as Visa, MasterCard, etc.

•  Support and technical maintenance

Payment cards solutions

•  Issuing

•  Acquiring

•  Switching and clearing

•  Terminals management

•  E-commerce

•  M-commerce

•  Fraud management

•  Dispute management

A wide range of services to cover the full payment card lifecycle:

CRM

Stable and easy access to clients’ profiles and the history of their relationships with the bank

The full cycle of solution development From design to integration and support

Managing different communication channels within a single system:

Personalization of the bank services

Integration with external systems

Email Internet banking   call center   mobile application  

social networks

Loyalty programs (LP) for Banks

Consulting

Solution architecture

I m p l e m e n t a t i o n . Deve lopment o f a fu l l y customized system within app. 5 months.

Integration

Support

CRM back end

Client portal

Analytics

Mobile app

LP management A new module running on MS Dynamics CRM

Optimization of the existing CRM

Advanced analytics •  Solution development •  Configuration of the analytics infrastructure (data warehouses, analytics cubes) •  Analytics reports and recommendations •  Data analysis

o  Client segmentation o  Forecast models o  Behavior patterns o  Statistics models

Reports, forecasts and alerts

Data preparation  Data cleaning,

conversion and unification , uploading

Data processing  Data analysis (DWH, cubes)  

Reporting  

Customer Communications Management based on OpenText StreamServe

o  «Account balance» o  «Income» o  «Bonuses» o  «Promotions» o  «News»

Rules

1 day

CRM

Core banking

+

Generating reports on cash flows and their distribution by email:

o  Monthly, according to a schedule o  Complete coverage of all bank card holders

Creating statements with additional fields filled in according to certain rules (BI):

Portal solutions

Architecture design, solution development and testing, its deployment and support

Integration with the corporate data systems and applications

Corporate banking portal

Client portal

•  Automat izat ion of the p rocess o f compliance with the regulatory standards (PCI-DSS, GLBA)

•  Fraud prevention solutions

•  Continuous gathering of the logged data from all bank branches and channels

•  Smart real-time analysis of the gathered security events

•  Long-term storage in the data warehouse for legal investigations and forensic requests

Security monitoring

Based on IBM QRadar SIEM

Fraud prevention based on IBM Security QRadar SIEM

•  Suspicious transactions using payment cards/accounts

•  Cases of unauthorized software or system services launch on ATMs

•  Transfers from one account to two and more from different geolocations

•  Transactions exceeding the pre-set limits

•  Manual card data entry at a payment terminal

•  Unsuccessful authorization attempts

•  Repeat payments

•  And many more….

We can reveal over 40 fraud cases by monitoring:

Account management Base on IBM Security Identity Manager

•  Solution deployment on the Customer’s infrastructure

•  The system fine-tuning for an automated lifecycle management of employee accounts

•  System setup of the roles and permissions model adjusted for the established bank processes

•  Solution synchronization with the target systems upon the defined scenarios

•  Customized connectors development for integration with the target systems

 

Software development The full cycle of product development to support bank business processes

25 years of development experience Completed complex project (over 80,000 man-hours)

Efficient established processes and methodology

Design Prototyping Development Integration Testing Migration Support & maintenance

“Belgazprombank”, one of the leading Belarusian commercial banks with assets worth over USD 1,6 bn, commissioned ScienceSoft to develop an innovative mobile banking app within the vision of creating a Mobile Wallet.

SOLUTION An application for Android and iOS alongside the back end was developed. ScienceSoft team carried out the whole range of services from gathering and analysis of the business requirements to design, integration and testing of the solution, its certification, launch and also processing the feedback from user focus groups. The main app functionality encompasses quick access to the account, transactions history, p2p money transfers, bill payments (including automatic and regular top up), alerts and notifications settings.

CHALLENGE

Mobile banking

The Customer, a banking organization with branches in 13 locations, entrusted ScienceSoft with the internal corporate portal development in order to maintain efficient communication inside the organization

SOLUTION ScienceSoft team thoroughly examined the Customer’s infrastructure, developed and deployed SharePoint environment. Consequently, a corporate portal was developed on the basis of SharePoint 2013. Both out-of-the-box product features and custom web components were utilized. The solution consolidated the common internal corporate site and multiple subsites with the built-in functionality. The mobile version of the portal drastically boosted the efficiency of the employees.

CHALLENGE

Corporate intranet for a bank

Dion System Stabilization

CHALLENGE

SOLUTION

ISG Consulting, a Russian consulting company, was looking to reorganize and stabilize the existing system for creating and managing complex business and financial models.

While analyzing the Customer’s ongoing problems and requirements, ScienceSoft team developed a solution based on refactoring which allowed to optimize and simplify the Customer’s system code and increase its stability and performance output. After a thorough testing the new functional system was successfully integrated with the existing one. As a result of cooperation the Customer acquired a new stabilized version of the program enriched with additional functions. The solution made it possible to bring down the system maintenance costs.

•  Reward system for the bank cards holders (a project for 5.5 mln clients)

•  Mobile apps for online payments

•  Deployment of a bank CRM system

•  Information security

•  Integration with payment systems such as Visa, MasterCard, etc.

ScienceSoft projects for Banks

SCIENCESOFT, INC. 2 Bedy Str.,

220040 Minsk, Belarus Phone: + 375 17 293 3736

Email: contact@scnsoft.com Web: www.scnsoft.com

Let’s keep in touch!

SCIENCESOFT OY Annankatu 2 A 2

00120 Helsinki, Finland Phone: +358 45 178 4880 Email: contact@scnsoft.fi

Web: www.scnsoft.fi