social styles en
TRANSCRIPT
Prepared By :
Dr. Mohammed Gamal
Supervisor of Cairo
Social Style
•Managers who consistently accomplish a
lot are notably inconsistent in their
manner of attacking problems and
approaching situations. They continually
change their focus, priorities, behavior
patterns and their own leadership styles
based on with whom they interact.
• — Harvard Business Review, 2008
Social Style
• Are predictable patterns of actions that
others can observe and agree upon for
describing one’s behavior
• All styles are successful and get results
• We all have style range and the ability
to situationally flex or adapt
Social Styles…identifying my behaviors:
Ask/Listen
Softer
Moderate Paced
Lean back
Less Opinions
Slower decisions
Less eye contact
Tell/Talk
Louder
Fast Paced
Leans Toward
More Opinions
Faster decisions
More eye contactEmotive
Feeling/Emotion
More Expression
Inflected
Varied Pace
People
Controlled
Fact
Less Expression
Monotone
Moderate Pace
Task
Analytical Driver
ExpressiveAmiable
Social Style
Communication Style Strengths
Analytical
Amiable Expressive
DriverControlled
Emotive
TellAsk
Objective
Precise
Thorough
Detailed
Rational
Controlled
Supportive
Empathic
Loyal
Group-Oriented
Team focus
Sharing
Decisive
Tough
Candid
Efficient
Results-Oriented
Controlled
Creative
Enthusiastic
Humorous
Energetic
Focus on Vision
Promoter
هدف
دقيق
شامل
مفصل
عقالني
مسيطر
حاسم
قاسي
صريح
فعال
يركز على النتائج
مسيطر
داعم
تعاطفي
مخلص
محب للمجموعة
التركيز كفريق
مشارك
خالق
متحمس
فكاهي
نشيط
ةالتركيز على الرؤي
مروج
Communication Style Weakness
Analytical
Amiable Expressive
DriverControlled
Emotive
TellAsk
Slow
Overcautious
Indecisive
Inflexible
Unfriendly
Nit-picky
Rigid
Complying
Pushover
Follower
Self-sacrificing
Passive
Hesitating
Autocratic
Overbearing
Insensitive
Impatient
Pressuring
Ruthless
Dominating
Excitable
High strung
Emotional
Loose cannon
Lacks detail
Over-committed
Not focused
بطيء
مفرط في الحذر
غير حاسم
عنيد
غير ودي
من الصعب إرضاءه
صارم
استبدادي
متعجرف
غير حساس
نافذ الصبر
ضاغط
قاس
متسلط
االمتثال
هدفا سهال
تابع
سالتضحية بالنف
سلبي
متردد
سريع االنفعال
موتر
عاطفي
مدافع
يفتقر التفاصيل
اإلفراط في التزمت
ال يركز
Flexing to Style Preferences
Don’t rush, don’t waste time
Answer all questions
Give solid, tangible evidence
Do not push/hard sell
Do not over-promise
Be fast-paced, get to the point quickly
Start with business, give the bottom line
Use facts, not feelings
Be clear, concise, and brief
Don’t waste time
Offer options with brief supporting data
Be relaxed, moderately paced
Actively listen
Get to know them
Show personal interest
Ask for their input/reaction
Be upbeat, fast-paced, fun
Let them talk
Allow time for socializing
Tolerate digressions
Give them choices
Focus on the big picture
Styles Under Stress
DriverCommands / Takes Over
AnalyticalAvoids / Withdraws
AmiableAcquiesces / Goes Along
• Logically discuss the issue
• Acknowledge a need for time
• Set a deadline
• Restate their concerns
• Offer options for moving forward
• Recommit to results and time frame
Controlled
Emotive
TellAsk
• Ask open questions about concerns
• Allow them to express disagreement
• Acknowledge feelings and
points of view
• Separate emotions from facts
ExpressiveAttacks / Confronts
Three Universal Human Modeling Processes
*NLP has found that any human modeling activity (e.g., the way we create our model of the
world, how we represent our inner experience linguistically, etc.) is based on the same three
universal human modeling processes, i.e., Deletion, Generalization and Distortion.
One of the three universal human modeling processes is Deletion.
No Time → No Effective Call " Don't Assume “
The second of the three universal human modeling processes is Generalization.
Your fingers do not resemble each
The last of the three universal human modeling processes is Distortion. when
someone says "The doctor makes me angry", this sentence may be regarded as
semantically ill-formed, because it is to be supposed that nobody can cause directly in
another person a specific state of mind. (The statement "I make myself angry, because the
doctor doesn't care about me" may be regarded as rather well formed.)
*NLP (Neuro-linguistic Programming)was born initially as an alternative school of psychotherapy in California, USA, during the mid-seventies. It was initiated by John Grinder,
a linguistic professor, and Richard Bandler, a mathematician, at the University of California at Santa Cruz (UCSC).
