social media & your talent strategy - april 2012

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Social Media and Your Talent Strategy

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Presentation by Jennifer McClure - President of Unbridled Talent LLC at The Conference Board's Social Media Strategies for HR Conference - April 2012, NYC

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Page 1: Social Media & Your Talent Strategy - April 2012

Social Media and Your Talent Strategy�

Page 2: Social Media & Your Talent Strategy - April 2012

‘social’ talent STRATEGY business strategy�

talent strategy�social media strategy�

objectives �metrics�tactics �

Page 3: Social Media & Your Talent Strategy - April 2012

BRAND strategy employer brand�how a business builds and packages its identity, origins and values, and what it promises to deliver to emotionally connect employees.�

talent brand�to brand for talent is to market an organization as a place to work to create demand – as a magnet – to recruit, retain and engage the right people to do the right work at the right time for the right results. �

libby sartain – author, brand for talent �

Page 4: Social Media & Your Talent Strategy - April 2012

OBJECTIVES

Page 5: Social Media & Your Talent Strategy - April 2012

sample initial metrics �

branding/marketing �•  improve brand presence to build awareness�•  increase positive mentions/sentiment about our brand�

website �•  increase traffic to careers site�

recruiting�•  attract qualified candidates to our career opportunities�•  develop a source for active & passive candidates�

METRICS

Page 6: Social Media & Your Talent Strategy - April 2012

TACTICS

SOURCE: http://www.slideshare.net/beeshields/behind-general-mills-social-media-strategy�

create a content calendar �

Page 7: Social Media & Your Talent Strategy - April 2012

where we’ll FOCUS 1� ATTRACTING �

2� RECRUITING �

3� ENGAGING �

4� DEVELOPING �

5� COMMUNICATING �

Page 8: Social Media & Your Talent Strategy - April 2012

ATTRACTING �

1�

Page 9: Social Media & Your Talent Strategy - April 2012

•  30% of google searches are job related ~300m/month�•  compete for talent at the moment of search (seo/sem) �

•  less than 3 clicks to apply for jobs�

•  link to information about careers prominently on website�

•  share your culture, information about employment �

•  showcase actual employees (not stock photos) �

CAREERS SITE the ‘hub’

Page 10: Social Media & Your Talent Strategy - April 2012

people who visited Racker Talent before applying for a job were 65% more likely to be successful than those whose 1st port of call was the career site or ATS �

“we should always keep in mind that the most engaged and longest lasting

contributors to our organizations are the ones who fit within our cultures. our goal should be to accurately depict ourselves knowing good and well that for the right person, we will absolutely be their best

place to work.” �michael long – head of culture branding, rackspace hosting�

share your CULTURE

Page 11: Social Media & Your Talent Strategy - April 2012

highlight CAREER PATHS

Page 12: Social Media & Your Talent Strategy - April 2012

RECRUITING �

2�

Page 13: Social Media & Your Talent Strategy - April 2012

‘one of the reasons we’re active in social media channels is that our candidates expect us to be in those channels.’�

stephanie lilak – chief staffing office, general mills�

GO where they are

Page 14: Social Media & Your Talent Strategy - April 2012

1997 sources of hire�newspaper ads � 28.7%�employee referrals� 19.7%�agency (contingent) � 10.4%�contract recruiters� 8.7%�job fairs � 8.3%�other advertising� 5.0%�image advertising � 4.6%�trade journals � 4.2%�college� 2.9%�resume services� 2.9%�agency (retained) � 2.1%�internet � 2.1%�radio� 1.5%�

2011 sources of hire�referrals � 28.0%�job boards � 20.1%�career site� 9.8%�recruiter initiated� 9.1%�college� 6.6%�re-hires� 4.3%�social media� 3.5%�3rd party� 2.8%�print � 2.2%�temp/contract-to-hire� 2.1%�career fairs� 1.9%�walk-ins � 0.8%�other � 8.8%�SOURCE: http://www.slideshare.net/gerrycrispin/2012-careerxroads-source-of-hire-channels-of-influence�

the recruiting EVOLUTION

Page 15: Social Media & Your Talent Strategy - April 2012

share job PREVIEWS

Page 16: Social Media & Your Talent Strategy - April 2012

ENGAGING �

3�

Page 17: Social Media & Your Talent Strategy - April 2012

candidate EXPECTATIONS

why active & passive job seekers follow companies on social media�SOURCE: CareerBuilder 2011 Job Seeker Survey�

Page 18: Social Media & Your Talent Strategy - April 2012

RECOGNIZE employees

Page 19: Social Media & Your Talent Strategy - April 2012

ENABLE employees

Page 20: Social Media & Your Talent Strategy - April 2012

DEVELOPING �

4�

Page 21: Social Media & Your Talent Strategy - April 2012

LEARNING communities

Page 22: Social Media & Your Talent Strategy - April 2012

extended LEARNING

use private facebook groups to connect participants in leadership development programs and learning groups�

Page 23: Social Media & Your Talent Strategy - April 2012

“blistered thumbs may be a signature hallmark of tomorrow’s most successful executives.” �

fast company – march 2012 �

‘GAMIFICATION’ of learning

video game players perform 10% to 20% higher in terms of perceptual and cognitive ability than non-game players�

Page 24: Social Media & Your Talent Strategy - April 2012

COMMUNICATING �

5�

Page 25: Social Media & Your Talent Strategy - April 2012

enable CONNECTION

SOURCE: http://www.thoughtfarmer.com/blog/2012/02/07/white-paper-social-intranets-employee-engagement/�

“we believe social intranets can and do have a positive impact on employee happiness, and help build trust and social comfort in employees.” �

Page 26: Social Media & Your Talent Strategy - April 2012

provide INFORMATION

“a survey of new hires at sodexo revealed that internal hires utilized one or more sodexo careers properties to help find a job or prepare for an interview with us at virtually the same rate (46-47%) as external hires. the careers blog was the most frequently cited property, read by 32% of internal hires and 17% of external hires.” �

arie ball – vp of talent acquisition, sodexo �

Page 27: Social Media & Your Talent Strategy - April 2012

tell your STORY

Page 28: Social Media & Your Talent Strategy - April 2012

wrapping up �

Page 29: Social Media & Your Talent Strategy - April 2012

“’build it, and they will come’ only works in the movies. social media is a ‘build it, nurture it, engage them, and they may come and stay.’” �

seth godin – author & marketer �

Page 30: Social Media & Your Talent Strategy - April 2012

thank you! [email protected]

http://unbridledtalent.com�

http://www.facebook.com/UnbridledTalent �

http://www.linkedin.com/in/jennifermcclure�

http://twitter.com/JenniferMcClure�