social media strategy: exploring the basics
DESCRIPTION
Looking at the basics involved in crafting a social media strategy. This will help to maximise audience engagement and optimise social media outreach.TRANSCRIPT
Social Media Strategy
2014
Jodie King
Content Marketing Manager
TABLE OF CONTENTS
BLOG
SOCIAL NETWORKS
VIDEO
IMAGERY
PRESENTATION
What should you do first?
• Assign ownership for each platform/medium
• Train everyone involved in correct social media
practice
• Create a social media framework and make sure
everyone understands it
• Encourage creativity and enthusiasm – be active
BLOGGING
Objectives: Increase brand awareness, become a voice/leader within
your industry, encourage comments and engagement, generate leads,
external linking.
Plan of Action:
1. Choose a blogging platform
2. Create a plan for employees to contribute blogs
daily/weekly/monthly?
3. Add social sharing icons and automate them for when blog goes live
4. Measure results weekly/monthly – see what is creating engagement
5. Decide on a social sharing chain of events to make sure colleagues
share, like, +1, comment and favourite according to a planned
sequence or checklist
What should your blog about?
• Industry specific topics that you find engaging/interesting
• Anything that is trending/in the media. Put your industry
spin on it to make it relevant
SOCIAL NETWORKS
Objectives: Brand awareness and engagement, lead generation, sharing relevant
links, blog posts, engaging content, use a variety of mediums (image, video,
text, links), promote future events and engage with industry leaders.
Plan of action:
1. Make someone responsible for Facebook postings and engagement
2. Set up a monitoring strategy to keep tabs on post strength
3. Choose a social media management platform (check out our next blog to get
a list of useful social media tools and aps out there)
4. Refine and develop a social media voice that is in tune with company ethos
as well as the humanity and creativity of staff
5. Decide on a social sharing chain of events amongst colleagues
6. Decide on number of posts per day and the type (entertaining/informative)
Does it pay to pay?
With Facebook you have the option to pay for ads. This can
be targeted to audiences you wish to reach and is a powerful
advertising option. You can control the budget and push
posts for more audience reach and engagement.
SOCIAL NETWORKS
LinkedInObjectives: Brand awareness and engagement, lead generation, share links, blogs,
relevant content, promote future events and engage with industry leaders.
Plan of Action:
1. Decide on when to post
2. Join relevant groups and plan in time to comment/add to discussion
3. Monitor Q+A sessions and plan when to contribute
TwitterObjectives: As above with the addition of – create lists of top influencers and
companies/people you can reach out to, listen and respond to relevant
conversations, build a following and reputation.
Plan of Action:
1. Retweet and favourite great content
2. Use hashtags properly so you are commenting on trending topics/common
tweet topics and on events as they happen
3. Know your @ for clients/competitors/industry leaders/potential clients
SOCIAL NETWORKS Pinterest
Objectives: Brand awareness and engagement, lead generation, share
images that are either brand related, eye-catching, or simply fun.
Plan of Action:
1. Create boards that have a industry specific theme
2. Follow other businesses, industry leaders, clients and partners
3. Choose someone to manage Pinterest with a photography background
or interest
Google+Objectives: All of the above as well as - contribute to communities
and think of setting up your own.
Plan of Action:
1. Spend time customising for SEO purposes – google authorship
2. Utilise Google+ hangouts
3. Spend time +1 and sharing others content to build relationships
YouTube• Links to your Google+ profile
• Unlimited length of video
• Subscriber options
• Build a YouTube company page
• 1 Billion+ users
Instagram• Open an Instagram account
• Post regularly from your mobile –
smartphone focused experience
• Amateur video emphasis - shot
real-time – in the moment
• 15 second format (video length)
• 200 million monthly active users
Twitter Vine• Download the twitter vine app and
sign in with twitter account
• Or @twittervine videos to post on
• 6 second format (video length)
• 40 million+ users
VIDEOWhy is video a standalone platform?
With YouTube, Twitter Vine and Instagram to
choose from video is no longer a tag on
strategy it is many companies core strategy!
The Objectives are consistent across the
platforms but they each have their
strengths/nuances.
Objectives: Brand awareness and
engagement, visual sharing, show/demo
company culture, post product videos/how-
tos, cultivate a video series that audiences
can opt into.
Plan of action:
• Plan video strategy for filming/content
• Choose a video production agency/in-
house
• Decide which platform the video is being
made for and how it will be delivered
PHOTO SHARING Tumblr, Flickr, Snapchat, Instagram
Objectives: Brand awareness, engagement with visual assets, showcase
products, company ethos and upcoming marketing events.
Plan of action:
• Decide on branding for images
• Choose one or more platforms to build a following on
• Be strong in one theme/area/sector
• Encourage contribution from employees
• S Any specifics I need to know?
Instagram and Tumblr are all about the #hashtag so make
sure you use it and promote your image to your target
audience within their niche.
Flickr is more for the photography connoisseur and snapchat
is instant and geared towards a younger audience.
PRESENTATIONSSlideshare is a popular platform to share presentations on, giving audiences more
detail in an attractive bitesize format. They are not as heavy in detail as pdfs and
rely on imagery and short quality segments of advice to deliver something
engaging to an audience. Just like the one you are reading…hopefully!
Objectives: Brand awareness, engagement with visual content, lead generation,
good quality text for SEO optimisation, generate additional views on other
content.
Plan of Action
• Decide on the frequency and content of slideshare
• Be consistent with working on quality presentations to make yourselves
experts within your field
• Choose an agency to design the slidedeck making it visually eye catching
• Make sure your slideshare is synced to your social media and any other
content sharing platforms
Thank you for reading
Hopefully you have loads of ideas to go and implement now
Good luck!
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