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Business Architecture Getting Started at Programme-Level © 2012 Realising The Vision Limited. All Rights Reserved. 1 Graham Meaden Realising the Vision

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  • Business Architecture Getting Started at Programme-Level

    2012 Realising The Vision Limited. All Rights Reserved. 1

    Graham Meaden Realising the Vision

  • Topics

    2012 Realising The Vision Limited. All Rights Reserved. 2

    Plan

    Do

    Check

    Act

    Levels of Architecture Lessons from a Business Transformation Programme

  • Understand the level to start

    2012 Realising The Vision Limited. All Rights Reserved. 3

    Graham Meaden and Jonathan Whelan 2012 (Gower Publishing Limited)

    Macro

    Strategic

    Programme /

    Segment

    Project

  • Macro-Level Captures the purpose of the business and the business model The Business Model Canvas (A. Osterwalder) represents a clear means to capture the macro picture: Value Proposition Customer Segments Customer Relationships Channels Key Resources Key Activities Key Partners Cost Structures Revenue Streams

    2012 Realising The Vision Limited. All Rights Reserved. 4

    Vision

    Strategy Goals

    Mission

    Key Influences

    Object Management Groups Business Motivation Model

    Both of these are essential readings.

  • Strategic-Level Describes what is needed to execute the business model?

    2012 Realising The Vision Limited. All Rights Reserved. 5

    Principles Policies Capabilities Value Streams

    Current State

    Future State Transition

    Standardization, Rationalization, Integration requires absolute point of reference to converge. Governance also requires a reference point to govern from.

    SWOT

    PEST

    STEER

    Five Forces

    Reference Architectures

  • Programme/Segment Level Scoped to address a subset of the business Informs:

    Milestones Transitions Projects & Inter-dependencies Business Case & Benefits Planning

    Maintains focus, creates cohesion Formalisation of the transition and transformation

    2012 Realising The Vision Limited. All Rights Reserved. 6

    Transition Current

    State Target State

    M

    M

    M M

  • Project Level Standalone or part of programme Current + Transitions + Future State Focuses on solutions

    2012 Realising The Vision Limited. All Rights Reserved. 7

    Analysis Analysis Analysis Analysis

    Business Analysis

    Business Architecture

    More detail

    More depth

    Solutions

    creates a framework and structure for

    Baseline Architecture

    Interim 1 Architecture

    Interim n Architecture

    Target Architecture

  • Exceptions

    2012 Realising The Vision Limited. All Rights Reserved. 8

    1. International 2. Conglomerates

    3. Multi-business businesses

    4. Portfolio managed change

    These are not mutually exclusive. The complexity of the business will be mirror in your architecture!

  • #1. International

    2012 Realising The Vision Limited. All Rights Reserved. 9

    Macro

    Strategic

    Programme

    Project

    Global

    Macro

    Strategic

    Programme

    Project

    NA AP

    Scenario: International Businesses Original 4-level model

    Despite the intent to achieve standardisation globally, variations will occur by geography: The same building blocks may be used but in different numbers. Some building blocks may serve a large country, some a small country, some multiple countries

  • #2. Conglomerates

    2012 Realising The Vision Limited. All Rights Reserved. 10

    Macro

    Strategic

    Programme

    Project

    Global

    Macro

    Strategic

    Programme

    Project

    LOB 1 LOB n

    Scenario: Conglomerates Original 4-level model

    Regions and LOBs always seem to question the value of capabilities implemented at group-level but the logic is sound. To create a Target Operating Model (TOM) for a particular LOB, architecture building blocks from both levels are required.

  • #3. Multi-business businesses

    2012 Realising The Vision Limited. All Rights Reserved. 11

    Macro

    Strategic

    Programme

    Project

    Macro

    Strategic

    Programme

    Project

    Scenario: Multi-business businesses Original 4-level model

    Cost-side

    Revenue-side

    Global

    Different parts of the business are driven by different factors. It is important to recognise these.

    Operational efficiency

    Customer Intimacy | Product Innovation

  • #4. Portfolio managed change

    2012 Realising The Vision Limited. All Rights Reserved. 12

    Macro

    Strategic

    Programme

    Project

    Portfolio

    Macro

    Strategic

    Programme

    Project

    Online Business

    Offline Business

    Scenario: Portfolio Managed Change Original 4-level model

    Each portfolio architecture will support a distinct aspect of the business. e.g. A large bank may run a portfolio for its compliance initiatives and another for its online activities.

  • Lessons from a Business Transformation Programme Our goals:

    Enable the programme design authority to direct and govern Sustain a 6 year programme of change Enable integration with other business transformation programmes Enable transparency to the regulator Configure and deploy ascalable architecture modelling platform

    2012 Realising The Vision Limited. All Rights Reserved. 13

  • Stakeholders

    2012 Realising The Vision Limited. All Rights Reserved. 14

    Stakeholders Concerns Deliverables & Insight Views Models

    Regulator Programme Board

    Business Change

    Management

    Contracts & Procurement Professional

    Services Firms

    Systems Integrators

  • Concerns

    2012 Realising The Vision Limited. All Rights Reserved. 15

    Stakeholders Concerns Deliverables & Insight Views Models

    The right change at the right time

    Benefits-led change: line-of-sight

    Inter-dependencies

    Scope Management

    Cost control Business

    Readiness

  • Deliverables & Insight

    2012 Realising The Vision Limited. All Rights Reserved. 16

    Stakeholders Concerns Deliverables & Insight Views Models

  • Meta Model and Models

    2012 Realising The Vision Limited. All Rights Reserved. 17

    Stakeholders Concerns Deliverables & Insight

    Used to configure OpenText ProVision Captured in the OpenText ProVision repository

    Meta Model

    Template

    Model

    Architecture Description

    Viewpoint View

    Relationship Type

    Element Type

    Relationship

    Element

    defines

    defines

    defines

    Views Models

  • Programme /Segment

    Lessons from enabling integration

    2012 Realising The Vision Limited. All Rights Reserved. 18

    We modelled recognising there is always a larger organisation. Because our segment was serving other segments and therefore we needed to model their world too.

    We developed business process and information modelling standards. Because our impact was pan-organisational.

    We modelled and formalised higher-level reference architecture building blocks. Because we could achieve ROI on our programme alone.

    Programme /Segment

    Programme /Segment

  • Lessons from developing the meta model

    2012 Realising The Vision Limited. All Rights Reserved. 19

    BPMN

    EPC

    IDEF

    Value Stream

    BMM TOGAF

    FEAF

    Systems Architecture SPEM

    UML

    Technology Architecture

    Kaizen

    Six Sigma

    Before we started we needed to

    synthesize different standards into a single meta model.

    Because we needed to understand

    how things fitted together and we could capture and

    manage the complexity

    LEAN

    Industry Processes Industry

    Capabilities

    Information Architecture

    Archimate

  • Lessons from Data Governance of Architecture

    2012 Realising The Vision Limited. All Rights Reserved. 20

    Capability

    Process

    Service

    Stakeholder owner ?

    owner ?

    owner ?

    owner ?

    L1 Capability Area L2 Capability Group L3 Capability L4 Sub-Capability

    L1 Value Chain L2 Process Area L3 Process Group L4 Value Stream L5 Process L6 Sub-Process L7 Activity L8 Task

    L1 Service Area L2 Service Line L3 Service L4 Service Product

    2. Building taxonomical structures is essential to model effectively and to enable that governance.

    1. Estabishing data governance of the things (e.g. Capability, Process, Service) is difficult but governance of the relationships is even more difficult.

    owner ?

    owner ?

    owner ?

    owner ?

  • Lessons from what views proved popular?

    2012 Realising The Vision Limited. All Rights Reserved. 21

    Line-of-Sight

    Project Project Output Outcome

    Service

    Benefit Beneficiary

    Capability Process

    Inter-dependency Maps

    Programme Programme

    Project Project Output Project Project Output

  • Lessons from tooling There are tools out there but you MUST invest in developing your modelling language and meta model to be successful. You must also consider the big picture and the levels you wish to support.

    2012 Realising The Vision Limited. All Rights Reserved. 22

  • Questions ?

    For more information & and training: e: [email protected]

    2012 Realising The Vision Limited. All Rights Reserved. 23

    Business ArchitectureTopicsUnderstand the level to startMacro-LevelStrategic-LevelProgramme/Segment LevelProject LevelExceptions#1. International#2. Conglomerates#3. Multi-business businesses#4. Portfolio managed changeLessons from a Business Transformation ProgrammeStakeholdersConcernsDeliverables & InsightMeta Model and ModelsLessons from enabling integrationLessons from developing the meta modelLessons from Data Governance of ArchitectureLessons from what views proved popular?Lessons from toolingQuestions ?