social media: from customers to community and from advertisement to ‘one-to-one conversation, by...

7/31/2019 Social Media: From Customers to Community and From Advertisement to ‘One-to-one conversation, by Matthew Fraser, during iCompetences SMIConference.com Marrakech 2…

http://slidepdf.com/reader/full/social-media-from-customers-to-community-and-from-advertisement-to-one-to-one 1/35

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social media: from customers to community and from advertisement to ‘one-to-one conversation, by...

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