social media and freedom of speech

7/27/2019 Social Media and Freedom of Speech

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S O C I A L M E D I A A N D F R E E D O M O F

S P E E C H – W H E R E D O E S T H E C O N C E P T

O F C I V I L I T Y A N D C H A R A C T E R F I T ?

Jeanine Ward-Roof, Florida State University Dean of Students & NASPA Region III Director

& Danny Armitage, University of Memphis Assistant Vice President for Student Affairs



INTRODUCE TOPIC &SPEAKERS

Social technology is used by 75% of Americans.

The 4th most popular online activity is visiting social networking sites.

Facebook is largest social networking site (500 million members).

65 million tweets are generated each day.

24 hours of video is uploaded to YouTube each day.

89% of undergraduate survey responders use social media for social interaction

• 79% for entertainment

Social networking sites are visited by 9/10 college students daily • 57% of women between 18-34 communicate more through Facebook than in

person

Source: As cited in Connolly



INTRODUCE TOPIC &SPEAKERS

44% of adults have used the Internet to gather informationabout professional advice or services they are seeking.

31% of employed people have searched the Internet to find outmore about their colleagues and competitors.

65% of adults using social networking have tightened theirprivacy settings.

27% of those employed have policies at work that govern theironline presence.

Source: Pew Internet and American Life Project as cited in Half



OUTCOMES

Explore the concept of civility in relation to the use of social

media.

Explore best practices for supporting freedom of speech and

civility when using social media.

Discuss implications social media has on the character

development of students.



TERMS AND CONCEPTS

Some of the terms we will be addressing today are:

• Civility

• Web 2.0

• Social Media

• E-Personality

• Technoethics

• Freedom of speech



HISTORY

Social Media is a new way of networking.

• Facebook’s origin – new way for college students to share

information .

• Clubs and organizations are original location of social networking.

• Current Web 2.0 technology instituting change in higher education at arate faster than any in recent history.

• Issue: Determining what is freedom of speech and what is notcivil, there are currently few rules for basic etiquette.

Source: Connolly



1,718 CIO SURVEYED

“In your opinion, has the increased use of mobile electronic gadgets- cell

phones, smartphones, laptop, handheld devices- increased or decreasedthe number of breaches in workplace etiquette in the past three years?”

21% significant increase

29% increased somewhat

42% remained the same

Source: Half (P. 21)



High level of engagement and

creativity

Concept of online identity fostered

Broader definition of community

formed

Source: -Connolly, M & Heussner, K. M.

Increase in impulsivity, lower

patience and critical thinking skills

Lower capacity for reflection

Difficult to shift from anonymity

and immediate gratification to

empathy and reason

PROS AND CONS OF SOCIALNETWORKING

Pros Cons



CIVILITY AND FREEDOM

OF SPEECH HEADLINES

Aboujaoude (2011) suggests recent historical tragedies illustrate

how our society is angry and lacks civility. He attributes thesebehaviors to what happens online.

• Where we see this manifest

• Online newspaper with comments

• College acb, juicy gossip, anonymous sites



BEST PRACTICES

“Access = understanding”

Learning is difficult despite the ease of the Internet

Making civil judgments fosters good social media useSource: Connolly (p. 130-131)

What are your best practices on campus?

How does those practices influence the character development of your students?



SOCI AL M EDIA’S I MPACT ON

FREEDOM OF SPEECH

A student employee called in to work claiming to be too sick to use

her computer got caught updating her Facebook page the same day.

A student employee made a nasty comment about a supervisor and

it was sent to the supervisor by mistake.

A staff member sent a job offer by email to the wrong person.

A student employee posted a photo of themselves violating

University rules on Facebook.

Source: Half



SOCI AL M EDIA’S I MPACT ON

CHARACTER DEVELOPMENT

Students withdrawing because of posts about them onsite

Rumor sites chastising students

Where have you seen social media being used for “good”?

What have you seen on your campus?



Considerate Conduct

Think the Best

Respect even a subtle “no”

Refrain from idle complaints

Don’t shift responsibility and blame

Don’t speak ill

CHOOSING CIVILITY

On Line Behavior

Electronic communication is often

misinterpreted as passive aggressive

56% of people surveyed perceived it

best to have good manners over

expressing what a person “really

thinks”

Complaining can be an exercise in

self-obfuscation.

Source: Forni



Q U E S T I O N S T O A S K Y O U R S E L F

R E G A R D I N G Y O U R U S E

What’s your primary goal?

Which sites do the people you want to connect with use?

What is your time commitment?

What can you offer?

How will you assess your use?

Source: Half



QUESTIONS TO ASK AS AN

INSTITUTION

How are people in your community connecting with their social

network using social media?

How are members of your community using social media to share

information?

How does the use of social media differ by demographic groups?

How does social media and freedom of speech impact student

retention?

Source: Fusch



CHANGING THE PERCEPTIONS

“Myth #1: Sharing What They Had for Breakfast”

“Myth #2: Youth Use the Same Social Media That Older

Adopters Do”

“Myth #3: Youth Use Social Media in the Same Ways That Older

Adopters Do”

“Myth #4: Social Media is Free”

Source: Fusch (p 3-7)



Facebook

A profile picture is a must!

Think about what you post on

the wall

Steer clear of venting

Ask permission to tag someone

Respect the answer no.

Source: Half

THE NEW RULES OF ETIQUETT E

Mobile Devices

There are times you should keep off

your device

Every once in awhile, use the off

button

911 and 411 are different

Text is not a tool for all conversations

or information Be sure to let the recipient know who

you are when you text or call



TOP 10 LIST OF SOCIALMEDIA ETIQUETTE

Balance touch vs-technology

‘Single task’ with people

Don’t use social media to deal with something that should be

done in person

Don’t ‘Cyber- Yell’

Watch your grammar and spelling Source: Chase & Webb



TOP 10 LIST OF SOCIALMEDIA ETIQUETTE

Be realistic about privacy on the WWW

Post, respond carefully as it never goes away

Think the best about the meaning of an electronic

communication

Respect the word “no”

Take responsibility

Source: Chase & Webb



RESOURCES

- Aboujaoude (2011). Virtually you: The dangerous powers of the e-personality . New York, NY:

W.W. Norton Company.

-Chase, J. (2009, January 6). 25 rules of tech etiquette . Retrieved from:

http://www.switched.com/2009/01/06/25-rules-of-tech-etiquette

-Connolly, M (2011). Does social networking enhance or impeded student learning In P.

M. Magolda & M. B. Baxter Magolda., Contested issues in student affairs: Diverse perspectives and

respectful dialogue . Sterling, VA: Stylus Publishing.

-DeMillo, R. A. (2012, April 29). So you’ve got technology. So what? Retrieved from

http://chronicle.com/article/So-Youve-Got-Technology-

So/131663/?sid=cr&utm_source=cr&utm_medium=en -Forni, P. M. (2002). Choosing civility: The twenty-five rules of considerate conduct . New York:

NY: St. Martin’s Press


http://chronicle.com/article/So-Youve-Got-Technology-So/131663/?sid=cr&utm_source=cr&utm_medium=en
























RESOURCES-Fusch, D. (2010, June 10). Crafting a social media policy . Retrieved from:http://www.academicimpressions.com/news/crafting-social-media-policy -Fusch, D. (2011, February 9). Making informed investments in social media . Retrievedfrom: http://www.academicimpressions.com/news/making-informed-investments-social-media -Fusch, D. (2011, February 9). Social media and student learning: Moving the needle on

engagement . Retrieved from: http://www.academicimpressions.com/news/social-media-and-student-learning-moving-needle-engagement -Fusch, D. (2011, March 31). The president’s role in crisis recovery . Retrieved from:http://www.academicimpressions.com/news/presidents-role-crisis-recovery -Half, R. Business Etiquette: The New Rules in a Digital Age. Retrieved from:C:\Users\jwardroof\AppData\Local\Microsoft\Windows\Temporary InternetFiles\Content.Outlook\Q3O9UFNN\RH_BusEtiquette_SEC.pdf

http://www.academicimpressions.com/news/crafting-social-media-policy

http://www.academicimpressions.com/news/making-informed-investments-social-media


http://www.academicimpressions.com/news/social-media-and-student-learning-moving-needle-engagement


http://www.academicimpressions.com/news/presidents-role-crisis-recovery













































RESOURCES

-Heussner, K. M. (2011, January 27). Are you your avatar? Book details dangers of the

‘E-personality ’. Retrieved from: http://abcnews.go.com/Technology/online-life-harms-civility-creates-aggresive-personality-

psychiatrist/story?id=12771299#.T5bg5dUF_3g -Post, E. Retrieved April 25, 2012 from: http://www.emilypost.com/technology -Richman, B. (2007, April). Retrieved from:http://www.lorman.com/newsletter/article.php?article_id=694&newsletter_id=150&category_id=1 -Webb, G. (2010, August 5). Retrieved from:http://geoffreywebb.com/2010/08/05/10-rules-of-tech-etiquette/

-Weeks, K. (2011). In search of civility: Confronting incivility on the collegecampus. New York, NY: Morgan James Printing

http://abcnews.go.com/Technology/online-life-harms-civility-creates-aggresive-personality-psychiatrist/story?id=12771299



http://www.emilypost.com/technology

http://www.lorman.com/newsletter/article.php?article_id=694&newsletter_id=150&category_id=1


http://geoffreywebb.com/2010/08/05/10-rules-of-tech-etiquette/
































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