social marketing for the electronics industry

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By Don Lafferty

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This is a presentation I gave on June 22nd to the New England chapter of the Electronics Representative's Association at the Holiday Inn, Marlboro, MA.

TRANSCRIPT

Page 1: Social Marketing for the Electronics Industry

ByDon Lafferty

Page 2: Social Marketing for the Electronics Industry

A Thumbnail History

Page 3: Social Marketing for the Electronics Industry

1981 - IBM PC first sold. First laptop computers sold to

public. Computer mouse becomes regular part of

computer.

1983 - Time magazines names the computer as "Man of

the Year.“ First cellular phone network started in the United

States. Internet emerges as ARPANET splits civilian from

military networks.

1984 - Apple Macintosh and the IBM PC AT released.

Page 4: Social Marketing for the Electronics Industry

1985 - Cellular telephones in cars become wide-spread.

CD-ROMs in computers.

1987 - 1 Millionth Mobile Phone Subscriber in the U.S.

1994 – U.S. government releases control of internet and

WWW is born

1995 - There are now 25 Million mobile Phone Subscribers

in the US and 30 Million on the Internet Globally

Page 5: Social Marketing for the Electronics Industry

1995 America Online, CompuServe, and Prodigy begin offering

dial-up internet service. Microsoft introduces Windows95. Jeff

Bezos launches Amazon.com as online book seller.

2001 Wikipedia, an online encyclopedia, is launched.

2003 MySpace is created by eUniverse employees; sold to

News Corporation in 2005 for $580 million.

2005 YouTube is launched; sold to Google a year later for $1.65

billion.

Page 6: Social Marketing for the Electronics Industry

People do Business, Not Computers

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Face to Face selling is still critical to business relationships

Page 13: Social Marketing for the Electronics Industry

The Internet and How It’s Used

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210 BILLION emails are sent - more than a years worth of regular mail in the United States.

Facebook Adds 700,000 new members - that's the size of a small country, roughly the population of Guyana.

Bloggers post 900,000 new articles - Enough to fill the New York Times for 19 years!

Twitter posts 5 million Tweets.

Page 16: Social Marketing for the Electronics Industry

Jokes

Information

Personal Stuff

Interesting/Informative Articles

Page 17: Social Marketing for the Electronics Industry

25% of all content shared on

the Internet is done through

Facebook.

Page 18: Social Marketing for the Electronics Industry

Facebook is the #2 ranked

method of sharing content on the

Internet.

Email is still #1

Page 19: Social Marketing for the Electronics Industry

Facebook is the #2 ranked

method of sharing content on the

Internet.

Email is still #1

Page 20: Social Marketing for the Electronics Industry

Face to Face selling is still critical to business relationships

Every company needs an email communication strategy

Page 21: Social Marketing for the Electronics Industry

An Introduction to Content Marketing

Page 22: Social Marketing for the Electronics Industry

Marketing that involves the creation and sharing of content for the purpose of engaging current and potential consumer bases.

Page 23: Social Marketing for the Electronics Industry

Marketing that involves the creation and sharing of content for the purpose of engaging current and potential consumer bases.

Page 24: Social Marketing for the Electronics Industry
Page 25: Social Marketing for the Electronics Industry

http://digitalbookworld.com/2010/the-149-nook-is-the-ereader-battle-over/

Page 26: Social Marketing for the Electronics Industry

The term "Web 2.0" is commonly associated with web applications that facilitate interactive information sharing, interoperability, user-centered design, and collaboration on the World Wide Web.

-Wikipedia

Page 27: Social Marketing for the Electronics Industry

It’s a Cocktail Party.It’s a Barbecue.

It’s a Conversation.Listening, Learning and Sharing

Page 28: Social Marketing for the Electronics Industry

http://digitalbookworld.com/2010/the-149-nook-is-the-ereader-battle-over/

Page 29: Social Marketing for the Electronics Industry

Website

Blog

Establish Your Thought Leadership

Establish Your Mastery of the Market

Page 30: Social Marketing for the Electronics Industry

Face to Face selling is still critical to business relationships

Every company needs an email communication strategy

Every Company need a Website/Blog

Page 31: Social Marketing for the Electronics Industry

Hear Your Targets’ Conversations

Page 32: Social Marketing for the Electronics Industry

Customers

Principals

Colleagues/Competitors

Potential Principals

Connectors

Page 33: Social Marketing for the Electronics Industry

“Listen” for the Key Words and Phrases that tip you off to the conversations being had by your target connections.

Page 34: Social Marketing for the Electronics Industry

Google is the #1 Search Engine

YouTube is #2

Twitter Search and Facebook are

closing the gap.

Page 35: Social Marketing for the Electronics Industry

Google Alerts – key search terms

Google Reader - RSS

TweetDeck – key search terms, groups

and companies

Page 36: Social Marketing for the Electronics Industry

Blogs Traditional Media Status Updates Press Releases Event Announcements Events in REAL TIME

Page 37: Social Marketing for the Electronics Industry

Face to Face selling is still critical to business relationships

Every company needs an email communication strategy

Every Company need a Website/Blog

Build a Listening Post

Page 38: Social Marketing for the Electronics Industry

Create Your Social Outposts and Drive Traffic Back to

Home Base

Page 39: Social Marketing for the Electronics Industry

Social media are primarily Internet- and mobile-based tools for sharing and discussing information among human beings.

The term most often refers to activities that integrate technology, telecommunications and social interaction.

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• Website/Blog• Facebook• Twitter• LinkedIn• YouTube• Google• Others

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Page 44: Social Marketing for the Electronics Industry

Face to Face selling is still critical to business relationships

Every company needs an email communication strategy

Every Company need a Website/Blog

Build a Listening Post Build Your Social Outposts

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Business Development in the Social Web

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Establish an objective.

“Identify and connect with all engineers attending 2010 7th Annual IEEE Communications Society Conference on Sensor, Mesh and Ad Hoc Communications and Networks (SECON), 21 Jun - 25 Jun 2010 at the Hyatt Regency Boston, MA.”

Page 47: Social Marketing for the Electronics Industry

Create the content Devise a value hook Inform the IEEE about your value proposition

and provide a link to your content. Set up Google alerts to feed you leads about

the event, it’s sponsors and attendees. Identify or create a Twitter hashtag to create

community. Set up Twitter searches to identify mentions

of the event, its sponsors and attendees.

Page 48: Social Marketing for the Electronics Industry

“Scrub” the conference program for names of presenters, their companies and other industry affiliations.

Find the Internet presence of every person, company and association, and engage them appropriately.

Create a concurrent social event (a “tweetup”) and invite everyone associated with the event to the tweetup.

Page 49: Social Marketing for the Electronics Industry

Create a Facebook and Meetup.com group for your event to create community and drive traffic back to your website/blog.

Page 50: Social Marketing for the Electronics Industry

Feed your Media Channel with Pictures, Video, and Links to pertinent articles.

http://www.facebook.com/profile.php?id=803028269&ref=ts#!/phillydon

Page 51: Social Marketing for the Electronics Industry

Face to Face selling is still critical to business relationships

Every company needs an email communication strategy

Every Company need a Website/Blog Build a Listening Post Build Your Social Outposts Craft BizDev Tactics based on

measureable outcomes

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Using Mobile Platforms to Extend Your Office

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Mobile Phone Users

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Text Messaging Picture Messaging Web Page Density Ease of Transactions

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Foursquare Gowalla

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Yeah, Right

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The average entrepreneur in the U.S. earns $75/hour.

Consultants can charge from $30-$50/hour for execution services, and from $2500 to $25,000/month for strategic support.

Page 58: Social Marketing for the Electronics Industry

Respond to blog comments

Send emails to thanks people who've comment on my blog

Update Facebook Status

Respond to Facebook comments/friend requests/messages

Update LinkedIn Status

Respond to LinkedIn connection requests/messages

Respond to Twitter @ replies

Respond to Twitter direct messages

Tweet out an interesting blog post by a target connection (mentioning them with an @ reply)

Leave a comment on 1 other blog

Page 59: Social Marketing for the Electronics Industry

Start simple and build organically Establish objectives and stick to them Experiment Focus on Time Management to Control

Cost