social enterprise learning toolkit (leadership module)
DESCRIPTION
This presentation features the Leadership Module of the Social Enterprise Learning Toolkit developed by Enterprising Non-Profits. The Toolkit offers a number of different learning modules and can be found on the enp website at www.enterprisingnonprofits.caTRANSCRIPT
Leadership Module #2
1Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business
Operations ■ Customer Relations ■ Marketing ■ Risk Analysis
Social Enterprise leadership will dream, energize, and support
achieving complex blended values.
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 2
Balancing Enthusiasm and Realism
Integrating a High-Level of Personal Commitment with
Organizational & Stakeholder Engagement
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 3
Social Enterprise Leadership “Facilitates” Blended Value Success◦ Mission: social impacts◦ Business: financial and operations◦ Organization: contribution to sustainability
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 4
Build a successful team with:◦Compassion and Commitment◦Shared Goals and Strategies◦The Right People in the Right Place◦Trust◦A GREAT Coach
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 5
Who is Leading Organizational effort- Board - Staff - Other
Social Mission Expertise- Board - Staff - Other
Enterprise Expertise- Board - Staff - Other
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 6
Take advantage of every opportunity for contact and engagement with
stakeholders. Network
Storytelling
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 7
Internal ◦ Staff◦ Clients◦ Volunteers◦ Board◦ Others
External◦ Community◦ Customers◦ Investors and
Funders◦ Others
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 8
Leadership is Key to Social Enterprise Success
Hire Right!
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 9
List Key Stakeholders Identify Relationships
◦ Assets -what do they bring to the table?◦ Gaps – what is missing?
How You Will Measure Relationships?…and Your Responsibilities to Them?
Governance ■ Leadership ■ Blended Value Design ■ Products & Markets ■ Business Operations ■ Customer Relations ■ Marketing ■ Risk Analysis 10
11
Social enterprises are businesses operated by non-profits with the dual purpose of generating income by selling a product or service in the marketplace and creating a social, environmental or cultural value.
Enterprising Non-Profits (enp) is a unique, collaborative program that promotes and supports social enterprise development and growth as a means
to build strong non-profits and healthier communities. The program is supported by the following funding organizations:
For more information on enp and different modules in the Social Enterprise Learning Toolkit please check out www.enterprisingnonprofits.ca