social computing in tourism websites alton y.k chua, wee kim wee school of communication and...

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Social Computing in Tourism Websites Alton Y.K Chua , Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication Speaker : Chang, Kun-Hsiang 2012/5/9 1

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Page 1: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

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Social Computing in Tourism WebsitesAlton Y.K Chua , Wee Kim Wee School of Communication and Information, Singapore.

February 2012

ACM ICUIMC '12: Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication

Speaker : Chang, Kun-Hsiang

2012/5/9

Page 2: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

2Outline

• ABSTRACT• METHODOLOGY• Data Sources• Method of Analysis

• RESULTS• Prevalence of Social Computing Tools• Use of Social Computing Tools

2012/5/9

Page 3: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

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• The purpose of this paper is to address two research questions pertaining to tourism websites:

• (1) how prevalently are social computing tools used?

• (2) In what ways have social computing tools been used?

2012/5/9

ABSTRACT

Page 4: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

4METHODOLOGY

• Data Sources

• Distributed equally across three geographical regions, a total of 90 websites(The three regions, namely, Asia, America, and Europe)

2012/5/9

Page 5: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

5METHODOLOGY

• Method of Analysis

• The aim of the first step was to determine the presence of the various social computing tools.

• second step of analysis was done to study how it was used.

2012/5/9

Page 6: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

6Prevalence of Social Computing Tools

2012/5/9

Page 7: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

7Use of Social Computing Tools

• Blogs• RSS• STS (Social tagging services)• Mashup

2012/5/9

Page 8: Social Computing in Tourism Websites Alton Y.K Chua, Wee Kim Wee School of Communication and Information, Singapore. February 2012 ACM ICUIMC '12: Proceedings

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Thank you for listening ...Speaker : Chang, Kun-Hsiang

2012/5/9