SOCAP Customer Care SummitApril 26–29, 2020

SOCAP Re-Imagine Customer Care ConferenceOctober 18–21, 2020

SPONSORSHIP & EXHIBIT OPPORTUNITIES

Hyatt Regency IndianapolisApril 26–29, 2020200+ Attendees

Exhibiting Opportunities$3,995 members (per tabletop exhibit)$4,995 nonmembers (per tabletop exhibit)

All exhibitors will receive the following benefits:• One 6’ skirted table.• One full, all-access registration. Additional booth passes for exhibit area, receptions, and meal functions are

available @ $750 each.• Listing in conference mobile app.• Recognition on conference signage and website. • Promotion via social media and emails.• Access to electronic pre-event attendee list (includes name, title, company, and mailing addresses), provided

two weeks in advance of the conference.• Access to post-conference electronic attendee list (includes name, title, company, and mailing addresses).• Exhibitors are encouraged to participate in the Passport Program to drive traffic to their booth. All prizes are

announced in the exhibit area during the last break.

Sponsorship Opportunities

All sponsors will receive the following benefits:• Logo hyperlinked on conference website, mobile app, and SOCAP social media accounts.• Listing with logo in conference mobile app.• Logo displayed on A/V screens between sessions.• Name recognition on conference promotional emails. • Signage at sponsored event.

Sponsorship Type Number Available InvestmentTrack Select from: Data Reporting/Quality Monitoring/Workface Management• Sponsor may introduce speaker• Signage with logo• Literature table in room

3 $3,500

Welcome Reception • Sponsor may offer a few remarks from podium• Logo on cocktail napkins

Exclusive $10,000

General Session/Keynote*• Sponsor may introduce speaker• Logo on A/V screen• Table for literature display/promotional item• Signage with logo*Speakers TBD

1 $5,000

Sponsorship Type Number Available InvestmentLeadership Meeting • Sponsor may offer brief remarks• Signage with logo

Exclusive $4,500

First Timers Meeting • Sponsor may offer brief opening remarks• Signage with logo• Table for literature display/promotional item

Exclusive $2,000

Breakfast • Signage with logo• Table for literature display/promotional item

2 (1 each day, Monday and Tuesday)

$2,000

Lunch • Signage with logo• Table for literature display/promotional item

2 (1 each day, Monday and Tuesday)

$5,000

Sponsorship Type Number Available InvestmentAM/PM Breaks Sponsor• Signage with logo• Literature display

4 (2 each day, Monday and Tuesday)

$2,500**Sponsor all four for 10% discount

Conference Wi-Fi • Logo on landing page hyperlinked to your website

Exclusive $4,000

Pocket Guide• Logo on front cover

Exclusive $2,000

Lanyards Exclusive $3,500

Hotel Key Cards Exclusive $3,500

Room Drop • One item supplied by sponsor

Unlimited $3,000

SOCAP Re-Imagine Customer Care ConferenceSPONSORSHIP and EXHIBIT OPPORTUNITIESNaples Grande Beach Resort, Naples, FloridaOctober 18–21, 2020300+ Attendees

All exhibitors will receive the following benefits: • One 10’x10’ exhibit booth.

• One full, all-access registration. Additional booth passes for exhibit area, receptions, and meal functions are available @ $750each.

• Listing in conference mobile app.

• Recognition on conference signage and website

• Promotion via social media and emails.

• Access to electronic pre-event attendee list for one-time use (includes name, title, company, and mailing addresses), provided two weeks in advance of the conference.

• Access to post-conference electronic attendee list for one-time use (includes name, title, company, and mailing addresses).

• Exhibitors are encouraged to participate in the Passport Program to drive traffic to their booth. All prizes are announced in the exhibit area during the last break.

• Acknowledgment in the post-event email survey.

Exhibiting OpportunitiesS4,500 members (per 10’x10’ booth)$5,500 nonmembers (per 10’x10’ booth)

Sponsorship Opportunities

All sponsors will receive the following benefits: • Logo hyperlinked on conference website, mobile app, and SOCAP social media accounts.

• Listing with logo in conference mobile app.

• Logo displayed on A/V screens between sessions.

• Logo next to sponsored agenda item on the app.

• Signage at sponsored event.

• Name recognition on conference promotional emails.

• Acknowledgment in the post-event email survey.

Sponsorship Type Number Available

Investment

Exhibitor Showcase• Sponsor may give 15-minute presentation from main stage

for all attendees• Sponsor may distribute promotional item or literature

6 $1,500 per session

First Timers Meeting• Sponsor may give 2-minute welcome presentation• Signage with logo• Table for literature display/promotional item

Exclusive $3,000

Pocket Guide• Logo on cover

Exclusive $2,000

Welcome Reception• One conference registration• Ability to offer welcome remarks• Signage w/logo

Exclusive $13,500

Sponsorship Type Number Available

Investment

Breakfast• Sponsor can show short video with welcome address• Signage with logo• Table for literature display

2 (1 each day) $2,000

Lunch• Sponsor can show short video with welcome address• Signage with logo• Table for literature display

2 (1 each day) $8,500

AM/PM Breaks• Signage with logo

Literature display

4 (2 each day, Monday and Tuesday)

$2,500*

*Sponsor all four for 10% discount

Sponsorship Type Number Available Investment

Keynote Speaker/General Session • Opportunity to make a few opening remarks• Signage w/logo

2 or 3 $5,000

Pre-Finale Happy Hour• Signage with logo

Exclusive $5,000

Social Finale• Signage with logo• Opportunity to make a few opening remarks

Exclusive $60,000

Night Cap Lounge• Signage with logo

Exclusive $6,000

Auto Summit SponsorshipsSponsorship Type Number Available Investment

Auto Summit Breakfast• Attendance for one company representative on day of

sponsorship• Sponsor may make brief opening remarks and distribute

promotional item or literature• Signage with logo

2 $5,000

Auto Summit Lunch• Attendance for one company representative on day of

sponsorship• Sponsor may make brief opening remarks and distribute

promotional item or literature• Signage with logo

2 $5,000

Consumer Packaged Goods SponsorshipsSponsorship Type Number Available Investment Breakfast

• Sponsor may offer brief remarks• Sponsor may distribute promotional item or literature• Signage with logo

1 $1,500

Boxed Lunch• Sponsor may offer brief remarks• Sponsor may distribute promotional item or literature• Signage with logo

1 $2,000

EXTEND YOUR REACH WITH TARGETED ADVERTISING OPPORTUNITIES

• CRM Advertising• ½ page $1,000• Full page $1,500

• The Pulse newsletter $1000 members/$1,200 nonmembers (Specs: banner ad: 1200 x 200, 300 dpi jpeg, PNG, GIF)• Webinar $4,500