snap on-line: a review of state government snap websites


3/21

4

Nm)cgmh krrcgdk|gnmt kccnq gmlguglxkct |n dnirch|h kml tx`ig| km krrcgdk|gnm nuhp |fhgm|hpmh|- \fgp|w)enxp t|k|ht neehp nm)cgmh krrcgdk|gnmt |fpnxafnx| |fh hm|gph t|k|h? Kpgznmk#Kpjkmtkt# Dkcgenpmgk# Dncnpkln# Lhckqkph# Ecnpglk# Ahnpagk# Gnqk# Gccgmngt# Jkmtkt# Cnxgtgkmk#Ikgmh# Ikpwckml# Ikttkdfxth||t# Igdfgakm# Inm|kmk# Mh`pktjk# Mhuklk# Mhq Fkirtfgph#Mhq Ohpthw# Mhq Wnpj# Mnp|f Lkjn|k# Nfgn# Rhmmtwcukmgk# Pfnlh Gtckml# Tnx|f Dkpncgmk#\hmmhtthh# \hvkt# X|kf# Uhpinm|# Ugpagmgk# Qktfgma|nm# Qht| Ugpagmgk# kml Qgtdnmtgm-Gmlgkmk neehpt nm)cgmh krrcgdk|gnmt gm dhp|kgm kphkt- \qhm|w t|k|ht ikjh |fhgp nm)cgmh krrcgdk|gnmkukgck`ch gm Trkmgtf kt qhcc kt Hmacgtf? Kpgznmk# Kpjkmtkt# Dkcgenpmgk# Dncnpkln# Ecnpglk#Ahnpagk# Gccgmngt# Gmlgkmk# Gnqk# Jkmtkt# Cnxgtgkmk# Igdfgakm# Mh`pktjk# Mhq Wnpj#Rhmmtwcukmgk# \hmmhtthh# \hvkt# X|kf# Qktfgma|nm# kml Qgtdnmtgm-

Nm)cgmh krrcgdk|gnmt kph k uhpw rpnigtgma nr|gnm |n ekdgcg|k|h hmpnccihm| gm |fh rpnapki#hmk`cgma gmlguglxkct |n krrcw enp TMKR k| k dnmuhmghm| |gih kml rckdh- Gm|hpughqt kph ph{xgphl#`x| gm ikmw t|k|ht |fhth kph pnx|gmhcw lnmh w |hchrfnmh- Huhm ge tnih krrcgdkm|t fkuh |n ugtg||fh qhcekph neegdh# |fh nm)cgmh krrcgdk|gnm fhcrt |fhi |n gmg|gk|h |fh rpndhtt- Ah||gma |fhrpndhtt t|kp|hl hkpcghp gt girnp|km| `hdkxth hcgag`ch krrcgdkm|t phdhguh `hmheg|t ph|pnkd|guh |n|fhgp lk|h ne krrcgdk|gnm kml t|k|ht ixt| rpndhtt egchl krrcgdk|gnmt qg|fgm 42 lkwt &thuhm lkwt ge

fnxthfncl hcgag`ch enp hvrhlg|hl `hmheg|t' dnmtgt|hm| qg|f |fh pxcht anuhpmgma rkrhpkrrcgdk|gnmt-

Hcgag`gcg|w tdphhmgma |nnct kph kukgck`ch nm 07 t|k|h qh`tg|ht- \fgt |nnc ktjt xthpt thuhpkc{xht|gnmt k`nx| |fhgp gmdnih kml fnxthfncl dgpdxit|kmdht kml# `kthl nm |fh phtrnmtht#gmenpit xthpt ne |fhgp rn|hm|gkc hcgag`gcg|w enp rx`cgd `hmheg|t- Thce)ktthttihm| |nnct dkm `h uhpwrnqhpexc nx|phkdf |nnct |n hcgag`ch gmlguglxkct qfn ln mn| jmnq np `hcghuh |fk| |fhw {xkcgew enpTMKR- Tdphhmgma |nnct kph int| heehd|guh ge {xht|gnmt kph cgig|hl |n |fh int| rhp|gmhm|hcgag`gcg|w gttxht kml kttgt| xthpt qg|f |fh kmtqhpt pk|fhp |fkm ph{xgpgma xthpt |n egcc gm `ckmjtrkdht-

Jkmtktt tdphhmgma |nnc gt k annl hvkirch ne fnq |n t|pxd|xph k tfnp|# hktw)|n)xth |nnc- G| gtnmcw nmh rkah cnma kml enp hkdf {xht|gnm rpnuglht thuhpkc kmtqhpt epni qfgdf |n dfnnth-@kthl nm |fh gmenpik|gnm rpnuglhl `w |fh xthp# |fh Jkmtkt tdphhmgma |nnc rpnuglht k cgt| nern|hm|gkc rpnapkit enp qfgdf |fh xthp ikw `h hcgag`ch# gmdcxlgma TMKR# kml k lgphd| cgmj |nlhtdpgr|guh gmenpik|gnm k`nx|# kml nm)cgmh krrcgdk|gnmt enp# |fnth rpnapkit-

@hmheg| dkcdxck|npt kph kukgck`ch nm 02 t|k|h qh`tg|ht &;2 ne |fhth kph cgmjt |n |fh XTLK@hmheg| Dkcdxck|np'- @hmheg| dkcdxck|npt kph tgigckp |n hcgag`gcg|w tdphhmgma |nnct: fnqhuhp# |fhwkctn rpnuglh xthpt qg|f km ht|gik|h ne |fh kinxm| ne hmheg|t enp qfgdf |fhw igaf| {xkcgew- Gmkllg|gnm |n |fh rhpdhr|gnm |fk| |fhw kph mn| hcgag`ch# k ikonp phktnm cnq)gmdnih gmlguglxkct lnmn| rkp|gdgrk|h gm TMKR gt |fhw ne|hm `hcghuh |fk| |fhw qnxcl nmcw phdhguh k cnq kinxm| ne

`hmheg|t- @w agugma gm|hpht|hl gmlguglxkct km ht|gik|h ne |fhgp rn|hm|gkc `hmheg| kinxm|# k `hmheg|dkcdxck|np kllphttht |fgt dnmdhpm kml fhcrt |fh gmlguglxkc |n ktthtt qfh|fhp krrcwgma enpkttgt|kmdh qnxcl `h qnp|f |fhgp |gih kml hmhpaw-

@hmheg| dkcdxck|npt mhdhttkpgcw fkuh |n ktj inph {xht|gnmt |fkm tdphhmgma |nnct# |wrgdkccw k`nx| kfnxthfnclt lhlxd|g`ch hvrhmtht- Mhuhp|fhchtt# g| gt girnp|km| |n t|pgjh k kckmdh `h|qhhm`phug|w kml lh|kgc |n kungl hg|fhp `naagma lnqm xthpt gm |nn ixdf lh|kgc np igtchklgma |fhi `wnig||gma rhp|gmhm| hcgag`gcg|w dpg|hpgk- Nmh qkw |n kdfghuh |fgt gt |n jhhr |fh dkcdxck|np dnmdgthkml |n gmenpi xthpt |fk| |fhph kph kllg|gnmkc hcgag`gcg|w dpg|hpgk |fk| |fh t|k|h qgcc fkuh |n tdphhm


4/21

dk|hanpw9;0


8/21

6

DNCNPKLN Lhrkp|ihm| ne Fxikm Thpugdht Ennl Kttgt|kmdh Rpnapki Ennl Kttgt|kmdh Rpnapki Rncgdw Ikmxkc &mn| thkpdfk`ch'

f||r?..qqq-tnt-t|k|h-dn-xt.DDP.MxihpgdkcDDPLndCgt|-ln>lhr|GL97%lhr|Mkih9822#;226#0822 FxikmThpugdht%kahmdwGL9k90484%{9KD9T|kp|%DfCkma9HM

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-d|-anu.ltt.cg`.ltt.rlet.q);ennl-rle &Hmacgtf'f||r?..qqq-d|-anu.ltt.cg`.ltt.rlet.q);ennl)t-rle &Trkmgtf'

Cndkc Neegdh Cndk|npf||r?..qqq-d|ennlt|kirt-npa.gmlhv-dei>KD9EgmlLtt

LHCKQKPH Lhrkp|ihm| ne Fhkc|f kml Tndgkc Thpugdht Ennl Txrrchihm| Rpnapki Ennl Txrrchihm| Rpnapki Phaxck|gnmt

f||r?..phaxck|gnmt-lhckqkph-anu.KligmDnlh.|g|ch;5.8222.8;22.7222.gmlhv-tf|ic

Ennl Txrrchihm| Rpnapki Gmenpik|gnmf||r?..qqq-lftt-lhckqkph-anu.lftt.ltt.ennlt|kirt-f|ic

@hmheg| Dkcdxck|np kml Nm)cgmh Krrcgdk|gnm &qnpjt `ht| qg|f Qgmlnqt Hvrcnphp np Mh|tdkrh Mkugak|np' f||rt?..kttgt|-lftt-lhckqkph-anu.

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-lftt-lhckqkph-anu.ltt.egcht.lttkrrcgdk|gnmhmacgtf-rle &Hmacgtf'f||r?..qqq-lftt-lhckqkph-anu.ltt.egcht.lttkrrcgdk|gnmtrkmgtf-rle &Trkmgtf'

LGT\PGD\ NE DNCXI@GK Lhrkp|ihm| ne Fxikm Thpugdht Txrrchihm|kc Mx|pg|gnmKttgt|kmdh Rpnapki &TMKR'

Gmdnih Ikgm|hmkmdh Kligmgt|pk|gnm Rncgdw Ikmxkc &thkpdfk`ch'f||r?..lft-ld-anu.lft.dqr.ughq#k#;4


9/21

7

KDDHTT Rncgdw Ikmxkc &thkpdfk`ch'f||r?..qqq-lde-t|k|h-ec-xt.rpnapkit.kddhtt.httrncgdwikmxkc-tf|ic

Ennl Kttgt|kmdh Rpnapki Gmenpik|gnmf||r?..qqq-lde-t|k|h-ec-xt.htt.ennlt|kirt-tf|ic

Nm)cgmh Krrcgdk|gnm kml Hcgag`gcg|w Tdphhmgma \nnc &gm Hmacgtf# Trkmgtf# kml Dphnch'f||r?..qqq-iwecnpglk-dni.kddhttecnpglk.

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-lde-t|k|h-ec-xt.htt.kahmdwenpit-tf|ic &Krrcgdk|gnm gm ;2 ckmaxkaht' Inm|fcw T|k|gt|gdkc Lk|k &q.phagnmkc |n|kct'

f||r?..qqq-lde-t|k|h-ec-xt.rpnapkit.kddhtt.T|kmlkplLk|kPhrnp|t-tf|ic

Cndkc Neegdh Lgphd|npwf||r?..qqq-lde-t|k|h-ec-xt.rpnapkit.kddhtt.thpugdhdhm|hpt-tf|ic

AHNPAGK Lhrkp|ihm| ne Ekigcw kml Dfgclphm Thpugdht Txrrchihm|kc Mx|pg|gnmKttgt|kmdh Rpnapki &TMKR'

TMKR Ikmxkc &thkpdfk`ch'f||r?..qqq-nlgt-lfp-t|k|h-ak-xt.4222^eki.4uamhv|ngl9hdk70`egch|gdjh|97jMLXTnvKt[(4l%|k`gl9147%igl9


10/21

;2

GCCGMNGT Lhrkp|ihm| ne Fxikm Thpugdht Txrrchihm|kc Mx|pg|gnm Kttgt|kmdhRpnapki &TMKR'

Kligmgt|pk|guh Dnlh Ennl T|kir \g|chf||r?..qqq-gcak-anu.dniigttgnm.odkp.kligmdnlh.267.26722;0;thd|gnmt-f|ic

TMKR Rncgdw Ikmxkcf||r?..qqq-lft-t|k|h-gc-xt.rkah-ktrv>g|hi9g|hi942481

Krrcgdk|gnm Gmenpik|gnmf||r?..qqq-lft-t|k|h-gc-xt.rkah-ktrv>g|hi944576

Nm)cgmh Krrcgdk|gnm &gm Hmacgtf kml Trkmgtf'f||r?..etrr-lft-t|k|h-gc-xt.phagt|hp.q`.q`FnihRph-ln

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-lft-t|k|h-gc-xt.NmhMh|Cg`pkpw.01671.lndxihm|t.Enpit.GC^^n4prx9 &Hmacgtf'

f||rt?..qqq-gedhi-dni.FDTTPh{xht|.ht^IV.Hv|hpmkc^hmacgtfMhqXthpT|kp|gmaRkah-ln>^^n4prx9&Trkmgtf'

Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||rt?..qqq-gedhi-dni.FDTTPh{xht|.hm^XT.HI^thchd|RpnapkitEnp@hmheg|tKd|gnm-ln

Inm|fcw T|k|gt|gdkc Lk|k &T|k|hqglh q.dnxm|w phrnp|t kddhttg`ch'f||r?..qqq-gm-anu.ettk.lep.0566-f|i

Cndk|h Cndkc Neegdhf||r?..qqq-gm-anu.ettk.lep.0777-f|i

GNQK Lhrkp|ihm| ne Fxikm Thpugdht Ennl Kttgt|kmdh Rpnapki Ennl Kttgt|kmdh Rncgdw Ikmxkc &thkpdfk`ch tdpncc lnqm enp Ennl Kttgt|kmdh thd|gnm'

f||r?..qqq-lft-t|k|h-gk-xt.rncgdwkmkcwtgt.RncgdwIkmxkcRkaht.GmdnihIkgm|-f|i$Ennl(02T|kirt

Ennl Kttgt|kmdh Rpnapki Gmenpik|gnmf||r?..qqq-lft-gnqk-anu.Dnmtxihpt.Kttgt|kmdh^Rpnapkit.EnnlKttgt|kmdh.gmlhv-f|ic

Hcgag`gcg|w Tdphhmhp kml Nm)cgmh Krrcgdk|gnm &Hmacgtf kml Trkmgtf'f||rt?..thdxphkrr-lft-t|k|h-gk-xt.nktgt.


11/21

;;

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-lft-t|k|h-gk-xt.rncgdwkmkcwtgt.RncgdwIkmxkcRkaht.Ikmxkc^Lndxihm|t.Enpit.il9rkah`xgclhp%|ir9fnih%mgl9;86%rmgl92%rgl907il9rkah`xgclhp%|ir9fnih%mgl987%rmgl91%rgl9080%dk|gl92

IKGMH @xphkx ne Ekigcw Gmlhrhmlhmdh Ennl Txrrchihm|kc Rpnapki Ennl Txrrchihm|kc Rpnapki Dhp|gegdk|gnm Ikmxkc &thkpdfk`ch'

f||r?..qqq-ikgmh-anu.tnt.dhd.pxcht.;2.df42;-f|i

Ennl Txrrchihm|kc Rpnapki Gmenpik|gnmf||r?..qqq-ikgmh-anu.lfft.neg.thpugdht.tmkr.gmlhv-f|ic

Hcgag`gcg|w Tdphhmhp kml Nm)cgmh Krrcgdk|gnm


12/21

;0

f||rt?..qqq;-ikgmh-anu.`hmheg|t.kddnxm|.cnagm-f|ic

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-ikgmh-anu.lfft.neg.thpugdht.tmkr.KRR)2;)21-rle

Inm|fcw T|k|gt|gdkc Lk|k &q.dnxm|w |n|kct'f||r?..qqq-ikgmh-anu.lfft.NGKT.phrnp|t.phrnp|t-f|ic$alr`

Cndkc Neegdh Cndk|npf||r?..qqq-ikgmh-anu.lfft.neg.neegdht.gmlhv-f|ic

IKPWCKML Lhrkp|ihm| ne Fxikm Phtnxpdht Ennl Txrrchihm|kc Rpnapki Ennl Txrrchihm|kc @hmheg|t Rpnapki Ikmxkc &thkpdfk`ch'

f||r?..qqq-lfp-t|k|h-il-xt.ikmxkct.et|kir-rfr

Ennl Txrrchihm|kc Rpnapki Gmenpik|gnmf||r?..qqq-lfp-t|k|h-il-xt.egkrpnapkit.et|kir.gmlhv-rfr

Hcgag`gcg|w Tdphhmgma \nncf||rt?..qqq-ikpwckmltkgc-npa.Tdphhmgma.Lhekxc|-ktrv

Nm)cgmh Krrcgdk|gnmf||rt?..qqq-ikpwckmltkgc-npa.

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-lfp-t|k|h-il-xt.egk.lnd.kttgt|-rle &Hmacgtf'

f||r?..qqq-lfp-t|k|h-il-xt.egk.lnd.kttgt|tr-rle &Trkmgtf'f||r?..qqq-lfp-t|k|h-il-xt.ikmxkct.lnd.kttgt|pxt-rle &Pxttgkm'

Kmmxkc T|k|gt|gdkc Lk|k &q.inm|fcw `phkjlnqmt kml dnxm|w |n|kct'f||r?..qqq-lfp-t|k|h-il-xt.egk.t|k|gt|gdt-f|i

Cndk|h Cndkc Neegdhf||rt?..qqq-ikpwckmltkgc-npa.Ikrt.LTTIkr-ktrv

IKTTKDFXTH\\T Lhrkp|ihm| ne \pkmtg|gnmkc Kttgt|kmdh Txrrchihm|kc Mx|pg|gnmKttgt|kmdh Rpnapki &TMKR'

TMKR Rncgdw Ikmxkc &thkpdfk`ch' &tdpncc lnqm |n Txrrchihm|kc Mx|pg|gnm Kttgt|kmdh Rpnapki'f||r?..qqq-iktt-anu.l|k.phaxck|gnmt

TMKR Gmenpik|gnm kml Rpgm|k`ch Krrcgdk|gnmt &gm Hmacgtf# Trkmgtf kml Rnp|xaxhth'f||r?..qqq-iktt-anu.tmkr

Hcgag`gcg|w Tdphhmgma \nnc kml Nm)cgmh Krrcgdk|gnmf||rt?..thpugdh-fft-t|k|h-ik-xt.ghpfnih.CkmlgmaRkah-ln>ih|fnl9lgtrckwDnmtxihpFnihRkah%rkahTqg|df9FNIH

Ck|ht| T|k|gt|gdkc Lk|k &t|k|hqglh'f||r?..qqq-iktt-anu.hnfft.phthkpdfhp.`ktgd)mhhlt.ennl.tmkr)enpihpcw)|fh)ennl)t|kir)rpnapki-f|ic

Cndk|h Cndkc Neegdhf||r?..qh`krrt-hft-t|k|h-ik-xt.L\KNeegdht.lhekxc|-ktrv

IGDFGAKM Ekigcw Gmlhrhmlhmdh Kahmdw Ennl Kttgt|kmdh Rncgdw kml Rpndhlxpht Ikmxkct &lgtrckwt |fh |k`ch ne dnm|hm|tdcgdj nm km g|hi gm |fh RLE |n an |n |fk| g|hi'

f||r?..qqq-iegk-t|k|h-ig-xt.nciqh`.hv.f|ic.$egmkmdgkc

Ennl Kttgt|kmdh Gmenpik|gnmf||r?..qqq-igdfgakm-anu.lft.2#;521#1);0


13/21

;4

f||r?..qqq-igdfgakm-anu.lft.2#


14/21

;g|hi9417 &Trkmgtf'

Cndkc Neegdh Cndk|npf||r?..lfft-mh-anu.Rkaht.ikr^ikrgmlhv-ktrv

MHUKLK Qhcekph Lgugtgnm Txrrchihm|kc Mx|pg|gnm Kttgt|kmdh Rpnapki &TMKR' TMKR# Ihlgdkc Rpnapkit# \KME Hcgag`gcg|w# kml Rkwihm|t Ikmxkct &thkpdfk`ch'

f||r?..lqtt-mu-anu.gmlhv-rfr>nr|gnm9dni^lndikm%|ktj9dk|^ughq%agl954%G|higl9061

TMKR Gmenpik|gnm kml Cgmj |n XTLK @hmheg| Dkcdxck|npf||r?..lqtt-mu-anu.gmlhv-rfr>nr|gnm9dni^dnm|hm|%|ktj9ughq%gl96nr|gnm9dni^dnm|hm|%|ktj9ughq%gl965%G|higl9045

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..lqtt-mu-anu.lilndxihm|t.Enpit^0728)HA-rle &Hmacgtf'

Inm|fcw T|k|gt|gdkc Lk|k &t|k|hqglh'f||r?..lqtt-mu-anu.gmlhv-rfr>nr|gnm9dni^dnm|hm|%|ktj9ughq%gl901%G|higl95<

Cndkc Neegdh Lgphd|npwf||r?..lqtt-mu-anu.gmlhv-rfr>nr|gnm9dni^dnm|hm|%|ktj9ughq%gl9;00%G|higl94;7

MHQ FKIRTFGPH Lhrkp|ihm| ne Fhkc|f kml Fxikm Thpugdht Ennl T|kirRpnapki Ennl T|kir Ikmxkc &thkpdfk`ch'

f||r?..qqq-lfft-t|k|h-mf-xt.eti^f|i.MHQEti-F\I

Ennl T|kir Rpnapki Gmenpik|gnmf||r?..qqq-lfft-mf-anu.lek.ennlt|kirt.gmlhv-f|i

Hcgag`gcg|w Tdphhmgma \nnc kml Nm)cgmh Krrcgdk|gnmf||rt?..mfhktw-mf-anu.


15/21

;8

Krrcgdk|gnm Gmenpik|gnm kml Rpgm|k`ch Krrcgdk|gnmtf||r?..qqq-lfft-mf-anu.lek.krrcw-f|i &Hmacgtf# Trkmgtf# kml @ntmgkm'

Cndkc Neegdh Lgphd|npwf||r?..qqq-lfft-mf-anu.dnm|kd|xt.lgt|pgd|neegdht-f|i

MHQ OHPTHW Lgugtgnm ne Ekigcw Lhuhcnrihm| Txrrchihm|kc Mx|pg|gnm Kttgt|kmdh

Rpnapki &TMKR' Mhq Ohpthw Rhpikmhm| T|k|x|h Lk|k`kth &thkpdfk`ch thkpdf enp \g|ch


16/21

;5

f||r?..qqq-n|lk-mw-anu.rpnapkit.krrcw.$et

Inm|fcw T|k|gt|gdkc Lk|k &q.cndkc lgt|pgd| |n|kct'f||r?..qqq-n|lk-mw-anu.phtnxpdht.dkthcnkl.

Cndkc Neegdh Lgphd|npwf||r?..qqq-n|lk-mw-anu.qnpjgmaekigcght.ltt-ktr

MNP\F DKPNCGMK Lhrkp|ihm| ne Fhkc|f kml Fxikm Thpugdht Ennl % Mx|pg|gnmThpugdht Ennl % Mx|pg|gnm Thpugdht Ikmxkc &thkpdfk`ch'

f||r?..gmen-lfft-t|k|h-md-xt.nci.ikmxkct.ltt.hg)42.ikm.gmlhv-f|i

Ennl % Mx|pg|gnm Thpugdht Gmenpik|gnmf||r?..qqq-lfft-t|k|h-md-xt.ltt.ennlt|kir.gmlhv-f|i

Hcgag`gcg|w Tdphhmhpf||rt?..hrktt-md-anu.hRKTT.dq.RckwhpRkah-ln >

Krrcgdk|gnm Gmenpik|gnmf||r?..qqq-lfft-t|k|h-md-xt.ltt.ennlt|kir.krrcw-f|i

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..gmen-lfft-t|k|h-md-xt.nci.enpit.ltt.ltt)6021-rle &Hmacgtf'f||r?..gmen-lfft-t|k|h-md-xt.nci.enpit.ltt.ltt)6021tr-rle &Trkmgtf'

Inm|fcw T|k|gt|gdkc Lk|k &q.dnxm|w |n|kct'f||r?..qqq-mdlfft-anu.ltt.t|k|t.etr-f|i

Cndkc Neegdh Cndk|npf||r?..qqq-lfft-t|k|h-md-xt.ltt.cndkc.gmlhv-f|i

MNP\F LKJN\K Lhrkp|ihm| ne Fxikm Thpugdht Txrrchihm|kc Mx|pg|gnmKttgt|kmdh Rpnapki &TMKR'

TMKR Rncgdw Ikmxkc &thkpdfk`ch'f||r?..qqq-t|k|h-ml-xt.pn`n.rpnohd|t.ennlt|kir.ennlt|kir-f|i

TMKR Gmenpik|gnmf||r?..qqq-ml-anu.lft.thpugdht.egmkmdgkcfhcr.ennlt|kirt-f|ic

@hmheg| Dkcdxck|npf||r?..qqq-mlfhkc|f-anu.lft.ennlt|kirdkcdxck|np-ktr

Nm)cgmh Krrcgdk|gnm kml Hcgag`gcg|w Tdphhmhptf||r?..qqq-ml-anu.lft.gmen.rx`t.krrcgdk|gnm-f|ic

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-ml-anu.lft.gmen.rx`t.lndt.tem)mnlhGl9(04mnlh)gl&007'%ikvDfgclphmGmChuhc9;22%uhptgnm96-2-2

Ennl Kttgt|kmdh Gmenpik|gnmf||r?..oet-nfgn-anu.NEki.ennlt|kirt-t|i

Hcgag`gcg|w Tdphhmhp kml Nm)cgmh Krrcgdk|gnmf||rt?..nloet`hmheg|t-nfgn-anu.ThceThpugdhTrcktf-ote

Krrcgdk|gnm Gmenpik|gnmf||r?..oet-nfgn-anu.NEki.dikmletk-t|i

Cgmj |n Rpgm|k`ch Krrcgdk|gnmtf||r?..qqq-nloet-t|k|h-nf-xt.enpit.gm|hpegml-ktr>enpimxi921022 &Hmacgtf# Trkmgtf# kml Tnikcg'

Inm|fcw T|k|gt|gdkc Lk|k &q.dnxm|w |n|kct'f||r?..oet-nfgn-anu.RKIT.


17/21

;1

Cndkc Neegdh Cndk|npf||r?..oet-nfgn-anu.dnxm|w.dm|wlgp-t|i

NJCKFNIK Ekigcw Txrrnp| Thpugdht Lgugtgnm Txrrchihm|kc Mx|pg|gnm Kttgt|kmdhRpnapki &TMKR'

TMKR Ikmxkc &thkpdfk`ch'f||r?..qqq-njlft-npa.cg`pkpw.rncgdw.nkd4


18/21

;6

TMKR Gmenpik|gnmf||r?..qqq-lft-pg-anu.Ekigcghtqg|fDfgclphm.EnnlKttgt|kmdh.|k`gl.60


19/21

;7

Nm)cgmh Krrcgdk|gnm kml Hcgag`gcg|w Dkcdxck|np &gm Hmacgtf kml Trkmgtf'f||rt?..ek`hmheg|t-lft-|m-anu.ugr.qh`tg|h.tgamxrthpuch|>rkahmkih9fnihrkah

Inm|fcw T|k|gt|gdkc Lk|k &q.dnxm|w |n|kct'f||r?..|hmmhtthh-anu.fxikmthpu.kleki.et^t|k|t-f|ic

Cndkc Neegdh Cndk|npf||r?..|hmmhtthh-anu.fxikmthpu.t|^ikr-f|ic

\HVKT Fhkc|f kml Fxikm Thpugdht Dniigttgnm Txrrchihm|kc Mx|pg|gnm Kttgt|kmdhRpnapki &TMKR'

\hvkt Kligmgt|pk|guh Dnlh &thkpdfk`ch'f||r?..gmen-tnt-t|k|h-|v-xt.rct.rx`.phkl|kd,hv|-Ughq\KD>|kd^ughq9\g|ch944%Dfkr|hp92;1%Thd|gnm92;12;

Hdnmnigd Thpugdht Lgugtgnm Rpnrnthl# Hvrhlg|hl# kml Klnr|hl Pxcht &inlgegdk|gnmt |n ikmxkc'f||r?..lde-uhpinm|-anu.htl.pxcht

TMKR Rpnapki Gmenpik|gnm &`ktgd'f||r?..lde-uhpinm|-anu.htl.4T{xkphtU\

Uhpinm| TMKR Gmenpik|gnm &4T{xkphtU\' &lh|kgchl'f||r?..uhpinm|ennlfhcr-dni.

@hmheg| Dkcdxck|npf||r?..qqq-uhpinm|ennlfhcr-dni.gmen.fnqixdf.gmlhv-rfr

Nmcgmh Krrcgdk|gnmf||r?..lde-uhpinm|-anu.iw`hmheg|t


20/21

02

Krrcgdk|gnm Gmenpik|gnmf||r?..qqq-uhpinm|ennlfhcr-dni.gmen.fnq^|n^krrcw-rfr

Inm|fcw T|k|gt|gdkc Lk|k &q.dnxm|w |n|kct'f||r?..lde-uhpinm|-anu.htl.t|k|gt|gdt

Cndkc Neegdh Lgphd|npwf||r?..lde-uhpinm|-anu.htl.dnm|kd|^xt.lgt|pgd|^neegdht

UGPAGMGK Lhrkp|ihm| ne Tndgkc Thpugdht Txrrchihm|kc Mx|pg|gnm Kttgt|kmdhRpnapki &TMKR'

TMKR Ikmxkc &thkpdfk`ch'f||rt?..oxrg|hp-ltt-t|k|h-uk-xt.EnnlT|kirIkmxkc.ikgmrkah-otr

TMKR Gmenpik|gnmf||r?..qqq-ltt-ugpagmgk-anu.`hmheg|.ennlt|kir-dag

Nm)cgmh Krrcgdk|gnm kml Hcgag`gcg|w Tdphhmhpf||r?..qqq-ltt-ugpagmgk-anu.`hmheg|.umkm.gmlhv-f|ic

Lgphd| Cgmj |n Rpgm|k`ch Krrcgdk|gnmf||r?..qqq-ltt-ugpagmgk-anu.egcht.lgugtgnm.`r.et.gm|pn^rkah.enpit.240)24)260


21/21

snap on-line: a review of state government snap websites

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