Smart Money MattersBuilding lifelong relationships with our members to help them achieve their financial goals

Spring 2015 Vol.9, No. 2

Pay no closings costs with a TCU Home Equity

Line of Credit

Contra Costa CountyToys for Tots

The Ways We Help You

Seven things to do before you buy a new car

Barry NelsonPresident & CEO

Pat MorenoBoard Chair

A Travis Credit Union employee named Robert recently helped a member whose stove, refrigerator and washer all broke down within weeks of each other. She couldn’t afford the upfront costs of new appliances and needed a hotplate to cook her food, which was stored in a neighbor’s refrigerator. After listening to her concerns, Robert suggested a home equity loan to cover the costs. The member cried with joy when her loan was approved, saying Travis literally changed her life for the better.

This is one of the many stories that occur each day at Travis that highlight our mission of helping people. In fact, you could say our members define who we are. Members such as yourself guide our approach to service, the types of technology we use, the way we train our employees and even how we design our branches. From tellers and other branch personnel to those providing operational support, every employee is focused on improving your financial well-being.

The ways we help youOne of the ways we assist our members is through our commitment to community service. Over the past few months, we’ve organized free tax-preparation workshops for low-income individuals and families to ensure their taxes are filed on time. In May, we’re holding a free shredding event in Contra Costa County so residents can properly dispose of unwanted financial and business documents. This summer, we’re hosting our annual teen financial workshops so young people can learn good money management skills that they can use throughout their lives.

Our member advocacy extends into the products and services we offer. In this issue of Smart Money Matters, we explain how we’re utilizing the latest computer chip technology in our credit cards to better protect our members from identity theft and other crimes that involve credit card fraud. We also talk about the latest updates to our mobile apps that make it even easier to do your banking with Travis.

Coming this fall, we are planning major upgrades to our internal systems which will allow our employees to provide you with even better service. We’ll discuss this more in our next issue. And on the topic of service, Travis Credit Union was again voted the Best Credit Union in 2014 by readers of the Fairfield Daily Republic. We’re humbled at this recognition and will continue to do whatever possible to ensure our service meets your high expectations.

Annual membership meetingPat and I invite you to attend our annual membership meeting on Thursday, April 30. Come and meet our volunteer Board of Directors as well as the senior managers of the credit union. Our members are also owners of the credit union, so we encourage your attendance.

If you can’t make this meeting in Vacaville, we’ll be hosting another one in Atwater on May 12. Please see this issue for details. We hope to see you at one of these events.

Have a wonderful spring.

Our Members Define Us

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2 Message from CEO

3 Join us for our 64th Annual Meeting

Attend our Community Meeting in Atwater

4 Our new credit cards will include computer chip technology

5 Enjoy an introductory rate as low as 5.99% APR on new credit cards

6 Recent updates to FHA lending

7 Congratulations to the winners of the Nut Tree grand opening giveaway

Congratulations to our ATM deposit envelope contest winner

8 In the Community

10 Rates as low as 4.25%APR: Pay no closing costs with a TCU Home Equity Line of Credit

Enjoy No Points, No Fees Refinancing

11 Free Seminars

12 Seven things to do before you buy a new car

13 Four other costs to consider when buying a new car

Watch out for phishing scams

14 Mad City Money – Teen financial boot camp

Our $1,500 scholarship winners will be announced May 27

Traveling out-of-state or abroad? Let us know before you go

15 We’ve upgraded our Mobile App

We’re also on Instagram

Free Shredding and E-waste events in Contra Costa County

Contents

You’re invited! Mark your calendar to attend the annual business meeting of

Travis Credit Union. Meet the volunteer Board of Directors and Supervisory

Committee on Thursday, April 30, at 5 p.m. in the Community Room of our

corporate headquarters at One Travis Way, in Vacaville.

TCU President and CEO Barry Nelson and Board Chair Patricia Moreno will

review 2014’s accomplishments and financial performance. They’ll also

highlight the credit union’s priorities for 2015.

Board elections will also be held at this meeting. The Nominating Committee

has recommended Dee Alarcon, Mary Coburn and Tim Truesdale for re-election

to three-year terms on the board of directors. Recommended for re-election to

a three-year term on the Supervisory Committee is Doug Beaumont.

All candidates running for the Board of Directors and Supervisory

Committee are unopposed and will therefore be elected by acclamation

at the meeting in accordance with the credit union’s bylaws.

See you at our annual business meeting!

If you’re in the Atwater or Merced area, we invite you to attend our

Community Meeting on Tuesday, May 12 at 6 p.m. at the Castle Air

Museum, 5050 Santa Fe Drive, Atwater. TCU President and CEO Barry

Nelson will review items discussed at the 64th Annual Meeting, as well as

information pertaining to our branches in the Merced and Atwater areas.

See you there!

Join us for our 64th annual meeting

Attend our Community Meeting in Atwater

(707) 4 49–4000 or (800) 877–8328 3

Used Worldwide130+ Countries. There are approximately

2.4 billion EMV chip cards in circulationand 36.9 million terminals active worldwide,

ensuring you can use your accountconveniently wherever you travel.

Easy to UseNot only are they easy to use, chip cardscan be used to pay at any terminal that

accepts Visa. And no matter how you pay, you’re always protected with Visa’s Zero

Liability Policy.

Added SecurityDifficult to Counterfeit. Because EMV chipcards use cryptograms that are unique to

each transaction, stolen chip card data cannot be used to create counterfeit cards.

Smarter TechnologyComputer Microchip. A Computer chip

securely stores the card data that currentlyresides on the magnetic stripe. This makesit nearly impossible for a criminal to create

a counterfeit EMV chip card.

®

We are re-issuing all credit cards with EMV chips

Our New Credit Cards Will Include Computer Chip Technology

W e’re happy to announce that we are upgrading all

of our Travis Credit Union credit cards with new

computer chip technology that improves fraud protection

and security. This makes it even harder for your account

information to get stolen and for you to become a victim

of identity theft.

We will begin issuing the new chip-embedded VISA and

MasterCard cards this summers to all cardholders. These

cards will replace your existing Travis credit cards. In

addition to the embedded chip that’s seen on the front,

your new card will continue to have a magnetic stripe on

the back for merchants who aren’t yet using the

chip-activated terminals.

4 0 9 2 6 3 0 0 0 0 0 0 0 0 0 0 10/17

t r a v i s m e m b e r

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Used Worldwide130+ Countries. There are approximately

2.4 billion EMV chip cards in circulationand 36.9 million terminals active worldwide,

ensuring you can use your accountconveniently wherever you travel.

Easy to UseNot only are they easy to use, chip cardscan be used to pay at any terminal that

accepts Visa. And no matter how you pay, you’re always protected with Visa’s Zero

Liability Policy.

Added SecurityDifficult to Counterfeit. Because EMV chipcards use cryptograms that are unique to

each transaction, stolen chip card data cannot be used to create counterfeit cards.

Smarter TechnologyComputer Microchip. A Computer chip

securely stores the card data that currentlyresides on the magnetic stripe. This makesit nearly impossible for a criminal to create

a counterfeit EMV chip card.

®

Enjoy a low introductory rate on new platinum credit cards!*

Are high-interest rates on your

credit cards making it hard to climb

out of debt? With a low introductory

rate for 12 months on new Travis

Credit Union platinum credit cards,

you can consolidate your bills into

a single monthly payment that can

save you money.*

Our low-rate VISA is a smart way

to consolidate your bills, up to

your available credit limit. The

low introductory rate is good on

purchases, cash advances and

balance transfers for 12 months!

This allows you to pay off high-

interest rate credit card balances.

You can also use it to pay for

home improvements, or to pay off

property or income taxes.

Take advantage of this opportunity

to save money. The sooner you apply,

the more you’ll save!

For more information about this

offer, please call our Member Service

Center at (800) 877-8328.*Final product and APR will be determined based on credit worthiness. The introductory rate of as low as 5.99% APR for 12 months applies only on certain Travis Credit Union (TCU) credit cards. The promotional rate is available on Platinum VISA credit cards with or without enrollment in our ScoreCard Rewards program. Please visit www.traviscu.org to view Credit Card Cardholder Agreement and Disclosure. We may end your introductory APR and apply the final APR, which will be determined based on your credit worthiness, if you make two late payments during the introductory period.

how does this chip technology work?

These new EMV (EuroPay MasterCard and VISA) cards use a computer chip that

securely stores the card data that is currently found on your card’s magnetic stripe.

The use of chip technology makes it nearly impossible for a criminal to create a

counterfeit EMV chip card. The computer chip ensures a more secure processing

by producing a one-time use code for each transaction.

More and more U.S. retailers and merchants are transitioning to chip-activated

terminals, which have been in use in Europe for decades but is just now being

introduced in the United States. This type of EMV technology will also be used in

the future to enable a one-time use code for mobile transactions and other security

improvements such as tokenization.

how do i use it?

The checkout process for EMV cards is only slightly different than usual. If a retailer has a

chip-activated terminal, you simply insert the chip end of your card into the terminal face

up and follow the prompts on the screen. You’ll receive a printed receipt once you remove

your card. While you don’t need to enter a PIN, you may need to sign for your purchase.

when will i get my new credit card?

We will be reissuing all Travis Credit Union credit cards so cardholders will receive a

new chip-embedded card no matter what their current card’s expiration date may

be. This replacement will occur in phases over the next two quarters of 2015. If you

have any questions about this change, please call our Member Service Center

at 1 (800) 877-8328.

If you don’t have a Travis Credit Union credit card, we invite you to view our card

information and apply online at www.traviscu.org. Or, you may visit a branch or

give us a call.

Visit www.traviscu.org/Credit-Cards/ for more information on the EMV chip cards.

(707) 4 49–4000 or (800) 877–8328 5

Real Estate News

Recent updates to FHA lending

You may have heard in the news recently that President Obama

approved a reduction in the monthly mortgage insurance

premium charged on FHA loans. This reduction from 1.35% to

0.85% was recently put into place and is now effective. This has

many people asking if now is a good time to refinance their FHA

loans. In fact, you will likely get offers from lenders to do just this if

you currently have an FHA loan.

Generally speaking, now is a terrific time to consider a refinance

to either lower your payment or reduce the term of your loan, as

mortgage rates are near their all-time lows. Daily Real Estate News

recently reported that one in three FHA borrowers (or 2.4 million

borrowers) could benefit from a refinance.

When it comes to refinancing an FHA loan there are many things

to consider before taking the leap. First, when did you take out

your FHA loan? If it was before June 3, 2013 then your annual

mortgage insurance will drop off when the loan-to-value hits

78%. If your loan was taken out after June 3, 2013 and you

refinance while at 90% LTV or higher, the annual mortgage

insurance premium cannot drop off. This could be a costly

mistake that would all but eliminate potential savings over time.

Second, you should consider the closing costs. Generally

speaking, you should look to recoup these costs with the

savings on the new loan within 3-5 years. Determine your

break even period and compare that to how long you intend

to remain in the property to see if it makes sense for you.

Regarding closing costs, you will incur a new up-front mortgage

insurance premium. This can be offset with a credit toward your

initial premium depending on how long you had the loan. You

receive a credit of 58% of the initial premium after one year,

34% after two years and 10% at three years.

For many this sounds complicated and technical. Fortunately

Travis Credit Union is on your side. Our Mortgage Loan

Consultants are here to help you make the best decision for

your situation. They are not compensated based on the type

of loan you obtain and are able to provide an unbiased analysis

of your options. These options include an FHA Streamline

refinance and a refinance to a standard conforming loan -

possibly with no mortgage insurance depending on your

home’s value.

Travis CU offers no points no fees refinances that cover all

closing costs, appraisal, etc., which can make refinancing a

very viable option (conforming only).

Contact us today. We are happy to help.

by brian pouch, avp | real estate lending

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Winners’ Rowtcu contest winners

Congratulations to the winners of our Nut Tree grand opening giveaway!

Congratulations to the three lucky winners who entered

our grand opening giveaway at our new Nut Tree Financial

Solutions Center in Vacaville. We want to thank everyone

who stopped by to visit this open-concept branch and to

enter the drawing for some great prizes.

We invite you to visit us at the Nut Tree Shopping Center,

Suite EE102, at 1650 E Monte Vista Ave. We’re next to the new

Buckhorn Grill. Ask our staff to show you how to use

the teller kiosks to complete transactions that would normally

be completed at a traditional teller line.

Grand prize winner Eileen from Suisun won a $5,000 credit card payment on her TCU credit card.

Second place winner Anthony from Vacaville won a 50-inch Sanyo flat screen television.

Third place winner Ashley from Fairfield won an XBox One.

Congratulations to our ATM Deposit Envelope contest winner!

Valerie won $500 for turning in her old envelopes for

entries into our Return Your ATM Deposit Envelope

Giveaway last December. Her name was drawn from nearly

2,000 entries. Congratulations, Valerie!

Remember, all of our ATMs no longer require or accept ATM

deposit envelopes or slips. When making a deposit, simply

follow the directions on the ATM screen. You’ll insert your

cash or checks directly into the machine. Your deposit will

be scanned for accuracy and you’ll be asked to confirm the

amount of the deposit prior to completing the transaction,

giving you greater peace of mind.

(707) 4 49–4000 or (800) 877–8328 7

Contra Costa County Toys for Tots

Travis Credit Union’s Contra Costa branches participated in the

Contra Costa County Toys for Tots Program. They collected new,

unwrapped toys that were delivered by the U.S. Marines Reserves

last December.

Operation Cookie DropTravis Credit Union employees helped bring holiday cheer

to airmen living in dormitories at Travis Air Force Base with

Operation Cookie Drop. Volunteers from the Officers and

Non-Commissioned Officers Wives Clubs distributed dozens

of cookies last Dec. 11.

In the

C mmunityHere are some of the events our employees participated in over the past few months.

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Benicia Business of the YearTravis Credit Union was proud to be named Benicia Chamber of

Commerce’s Business of the Year. We take our social responsibility

seriously and are glad to be a major support of the chamber and

the entire Benicia community.

Congressman Mark DeSaulnier Meet and GreetTravis Credit Union is very active in the communities we serve.

TCU executives and volunteers recently met with Congressman

Mark DeSaulnier at our offices in Vacaville.

Travis Credit Union employees actively support the people and communities we serve through an

investment of financial resources and human capital. We’re also engaged in the credit union industry,

promoting the mission of "People Helping People."

(707) 4 49–4000 or (800) 877–8328 9

Pay no closing costs with a TCU Home Equity Line of Credit

Rates as low as:

Tapping the equity in your residential property for home

improvement projects or to consolidate bills makes smart

use of a lending option available only to homeowners.

The low interest rates, single monthly payment and possibly

tax-deductible interest make it a practical way for homeowners

with value in their property to access funds to get things done.

Our knowledgeable and friendly mortgage loan consultants can

help you get started on applying for the right equity product.

Our no points, no fees home loan refinancing is a great reason to

save money this summer or any time of the year. Take advantage

of our competitive low fixed rates to refinance your home loan

today. You’ll save money not only by refinancing but by lowering

your mortgage payments as well.

If you’ve got enough equity in your home, refinancing to a

lower rate may allow you to shorten the term of your existing

mortgage so you can pay off your home even faster. You may

even consolidate debt and turn your equity into cash!

*APR=Annual Percentage Rate. Fully indexed APR is based on Prime Rate. Floor of 4.25%. The lowest rate offered is 4.25% APR and the maximum is 18%. At 4.25%, the interest payment on a $50,000 loan balance would be $187. Rate quoted as of February 23, 2015, is subject to change without further notice, and is based on 70% loan-to-value (LTV) or less and credit approval. Higher LTV and rate options are available. Interest-only minimum payments for the first 10 years, amortized over remaining 15 years. Owner-occupied primary residence and California property only. If account is closed within three years, a $500 early-closure fee applies. Other restrictions and fees may apply. Closing cost waiver does not apply to existing Travis Credit Union HELOC loans. Member is responsible for applicable tax consequences associated with offer. Please consult a tax professional. See account disclosure for complete details. Visit www.traviscu.org for current interest rates. This offer cannot be combined with any other print or online discounts, coupons or offers currently available on real estate loans, or existing Travis Credit Union HELOC loans. Certain membership requirements may apply. NMLS registered. Equal Housing Lender.

**No points, No Fees Refinancing applies to Owner-occupied primary residence and California property only.

4.25APR*%

PROJECT COST

COST OF IMPROVEMENT

RECOUPED AT SALE

New Wood Deck $11,500 96%

Kitchen Remodel $21,000 90%

New Vinyl Windows $10,000 83%

Bathroom Remodel $18,500 80%

New Roof $22,000 74%

Source: Remodeling, 2012-13 Cost vs. Value Report (www.costvsvalue.com)

Top 5 Improvements That Add Value To Your Home

Enjoy No Points, No Fees Refinancing

Our knowledgeable and friendly home loan consultants can

help determine if our fixed-rate home loans, or any other loan

product, can help you. Refinance today and save money!**

Call (707) 469-2000 or (888) 698-0000

Apply online at www.traviscu.org

Stop by your local TCU branch, All with Saturday hours.

Just call, click or stop by to apply:

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ID Theft: Who’s Got Your Number?April 7, 6-8 p.m. TCU Community Room, Vacaville

April 8, 6-7:30 p.m. (in Spanish, 7:30-9 p.m.) EM Downer Family YMCA, Richmond

April 11, 12:30-2:00 p.m. (in Spanish, 2:00-3:30 p.m.) Antioch Library, Antioch

April 30, 6-7:30 p.m. (in Spanish, 7:30-9 p.m.) Concord Library, Concord

How do people make themselves vulnerable to identity theft?

This presentation helps you understand how to protect your

Social Security number from fraud and become skilled at

spotting phishing attacks on your e-mail in-box. You’ll also

learn how to shop safely online, and know what to do if you

become a victim of fraud.

Home Buyer Seminar: Path to ApprovalApr. 8, 6 to 7:30 p.m. TCU Antioch Branch, Antioch

Apr. 15, 6 to 7:30 p.m. TCU Antioch Branch, Antioch

Apr. 22, 6 to 7:30 p.m. TCU Antioch Branch, Antioch

May 6, 6 to 7:30 p.m. TCU Richmond Branch, Richmond

May 13, 6 to 7:30 p.m. TCU Richmond Branch, Richmond

May 20, 6 to 7:30 p.m. TCU Richmond Branch, Richmond

June 10, 6 to 7:30 p.m. TCU Clayton Branch, Clayton

June 17, 6 to 7:30 p.m. TCU Clayton Branch, Clayton

June 24, 6 to 7:30 p.m. TCU Clayton Branch, Clayton

This 75-minute session provides an overview of the home-

buying process and what to expect. You’ll learn about the costs

involved, payment examples and down payment requirements.

Attendees will receive information on obtaining a free copy of

their credit report. By the end you will be able to determine if

now is an appropriate time for you to buy a home and what

you can afford.

Free Seminars

Home Buyer SeminarApril 11, 9 a.m. to noon TCU Community Room, Vacaville

June 13, 9 a.m. to noon TCU Community Room, Vacaville

Preparation for home ownership begins long before the

purchase actually takes place. This seminar covers pre-purchase

issues such as budgeting, determining how much house is

affordable, saving for a down payment and other costs. You’ll

learn about credit reports, managing your debt-to-income

ratio, the types of home loans available and the mortgage

lending process.

Financial First AidMay 6, 6-7:30 p.m. (in Spanish, 7:30-9 p.m.) EM Downer Family YMCA, Richmond

May 9, 12:30 to 2 p.m. (in Spanish, 2:00-3:30 p.m.) Antioch Library, Antioch

May 12, 6-8 p.m. TCU Community Room, Vacaville

May 28, 6-7:30 p.m. (in Spanish, 7:30-9 p.m.) Concord Library, Concord

This seminar is specifically designed to help you focus on

regaining control of your financial situation through careful

financial assessment, expense prioritization and effective

negotiation with creditors.

Travis Credit Union offers a variety of free seminars throughout the year on a range of subjects designed to help you achieve your personal and financial goals. Here are the seminars occurring in the second quarter of 2015.

You can sign up online at www.traviscu.org at least five days before the seminar. The Seminars tab is located under the Community section of our website.

(707) 4 49–4000 or (800) 877–8328 11

Seven things to do before you buy a new car

Purchasing a vehicle can be incredibly exciting process

if the right deal can be made for the perfect car or truck

of your dreams. But the auto buying process can be

daunting, with plenty of options and avenues to pursue

your next set of wheels. Here are some things to know

before you visit a dealership floor.

1. decide on the type of vehicle you want/need

It’s easy to want a certain vehicle but it doesn’t mean it’s the one

you need for your everyday life. If you have a family, a minivan or

SUV may be the way go. If you’re a construction worker, a pickup

truck is probably a better choice. If you’re a young adult, the

attraction of a muscle car or speedy import may seem like the

perfect two-door option for a single person. But just because you

can doesn’t mean you should.

2. determine a budget for all monthly expenses before purchase

A smart car-buyer factors the car payment, insurance and gas and

other expenses into the mix when calculating how much vehicle he

or she can afford. These costs can build up over time and lead to an

actual “cost to own” number for car owners.

The costs associated with owning a vehicle add up as well. The

price of insuring a new vehicle will surpass that of a used one.

Pickup trucks usually cost more to operate due to their more

powerful engines, which consume more gas. Young adults

driving fast cars has led to higher insurance rates. It’s the items

that are associated with purchasing a certain class of vehicle

that can eat away at your monthly budget even if your monthly

auto loan payment is manageable.

3. purchase what you can afford with your budget

One way to determine if you can afford a car is the well-known

20/4/10 rule: Pay 20 percent of a vehicle’s price as a down payment,

never have the term of a loan go for more than four years (48

months) and avoid monthly transportation costs that surpass 10

percent of your gross monthly income.

4. evaluate effects on your debt-to-income ratio

It’s important to ensure your overall vehicle expense won’t cripple

or provide a substantial blow to your income-to-debt ratio. If you

have student loan balances which cost hundreds of dollars per

month to pay, adding a vehicle payment may push your debt ratio

past a point where you save little to nothing.

5. shop around and get options

Don’t settle for a single dealer’s quotes. Decide on your preferred

make and model and visit several dealerships to see what they

offer for the same car. Comparing side-by-side pricing is a smart

way to car shop.

6. test drive

Make sure the vehicle you’re investing your money into is

something you’re going to want to drive for a long time. Even with

cars, looks can be deceiving. Take a test drive and determine your

comfort level with the vehicle. Does the seat provide the proper

line of sight for you? Can you easily reach the accelerator and brakes

without stretching? Is the coffee cup holder at the right spot? The

more comfortable you are with the vehicle the more likely you’ll

want to drive it for years to come.

7. get pre-approved at travis before you shop

The best way to approach an auto dealership is with an auto

loan pre-approval from Travis Credit Union. We’ll review your

financial situation and let you know how much of a vehicle you can

comfortably afford. This will give you the buying confidence and

budget knowledge to stick to your price point, so you’re in control

of the negotiations from the start.

You can apply for an auto loan online at www.traviscu.org, by

calling our Member Service Center at (800) 877-8328 or at one

of our branches.

Sources:Kelley Blue Book | Interest.com | BankRate.com | MyFICO.com

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The number and sophistication of phishing scams sent out to

people continues to increase dramatically. While online banking

and e-commerce are very safe, as a general rule you should be

careful about giving out your personal financial information over

the Internet, including email. You should be suspicious of any email

with urgent requests for personal financial information.

Phishing scams involve emails that get people to react immediately

in an effort to get them to click on a fraudulent link or reveal

their personal or financial information. These emails may be

personalized to look like they’re from your credit card company, an

online retailer, financial institution or other business. They typically

ask for information such as user names, passwords, credit card

numbers, Social Security numbers, date of birth, etc.

what to do if you receive a phishing email

If you believe you’ve received a phishing email, don’t click on the

links in the email, instant message or chat. This is especially true if

you suspect the message might not be authentic or if you don’t

know the sender or user’s handle. Avoid filling out forms in email

messages that ask for personal financial information.

Instead, call the company or log onto its website directly by

typing in the Web address in your browser. Remember, you

should only share information such as credit card numbers

or account information via a secure website or by telephone

from a call you initiated.

other ways to spot phishers

Phishers today are able to forge the URL’s that you normally

see when you’re on a secure Web server to make it appear as a

legitimate-looking address. To protect yourself, make it a habit

to enter the URL address of any banking, shopping, auction or

financial transaction website yourself.

Phishers may also forge the yellow lock you would normally see

near the bottom of your screen on a secure site. The lock has

usually been considered as another indicator that you are on

a “safe” site. The lock, when double-clicked, displays the

security certificate for the site. Do not continue if you get

any warnings displayed that the address of the site you have

displayed doesn’t match the certificate.

contact us for concerns

If you receive any communication from Travis Credit Union

that you suspect may not be authentic, please call our Member

Service Center at (800) 877-8328 to verify the information.

We take protecting our members’ personal and financial

information very seriously and have taken proactive steps to

ensure your data is secure.

So you’ve made up your mind to buy a new car. Before you

stop by the dealership, be sure you understand there are

other costs associated with buying a new car, especially if it

is your first one, that’s not related to the sticker price.

auto insurance: If you’re financing your vehicle, your lender will

require that you submit proof of full auto insurance coverage of

your car at the time of purchase. The cost of auto insurance varies

by insurer, type of coverage, your age and driving history. The cost

generally averages over $100 a month.

routine maintenance: Automakers provide a regular

maintenance schedule for their vehicles so owners can keep them

in top performance. The costs will depend on the type of work

needed, based on the car’s mileage, and where you go for the

service. Regular maintenance servicing can cost hundreds of

dollars with each visit, but it can extend the life of your vehicle,

especially if you plan to keep it for more than a few years.

fuel costs: If you’re using your new car for your commute to

work or school, be sure to factor in the cost of gas. Calculate the

miles you’ll drive on an average week and divide that by the miles

per gallon your vehicle can achieve. Once you know how many

gallons of gas you’ll use in a week, you can multiply that number

by the current price per gallon of gas to get your weekly fuel cost.

depreciation: Auto industry experts say the average vehicle

depreciates about 65 percent over five years, meaning your

vehicle’s value at the time of your purchase drops by that much

over that period. This loss in value is the largest cost factor in

owning a car. Some vehicles depreciate faster than others.

Four other costs to consider when buying a new car

Watch out for Phishing Scams

(707) 4 49–4000 or (800) 877–8328 13

Does your budget need some TLC? Members have access to free financial counseling

Many Travis Credit Union members have already taken advantage of free and anonymous financial counseling through our partnership with the BALANCESM Financial Fitness Program. This service provides professional financial counselors that can help you take care of debt and money management issues, financial education, teen money matters and more!

BALANCE counselors can explain how to work with the credit bureaus to understand a credit report, correct wrong information and improve your credit score. They can also answer questions about a variety of credit and money management questions, including whether you should buy or lease your next car to how you can get out of debt.

This service is free and anonymous – you don’t need to reveal your identity to receive financial advice. Members can contact BALANCE counselors, from Monday through Thursday, 5 a.m. to 8 p.m., Friday, 5 a.m. to 5 p.m., and Saturday, 8 a.m. to 5 p.m.

Take advantage of this members-only service today. Call (888) 456-2227.

This 3½-hour simulation gives high school students a sense of adulthood with income

and bills to pay. Each participant is assigned a temporary identity, including occupation,

salary, debt, marital status, children, etc. They visit nine “merchants” in Mad City to

choose housing and transportation and to purchase necessities and wants. The goal is

to simulate the realities of approaching financial responsibilities.

Session objectives are to:

n Practice budgeting as an adult with realistic circumstances;

n Identify and experience the consequences of poor decisions;

n Develop good judgment regarding spending and making a budget;

n Understand that budgeting is a necessary step in good money management and

that it isn’t difficult.

The target audience are ages 15 to 18. For information about times and location, and to

register for a session, please visit www.traviscu.org and click on the “Seminars” page.

Mad City Money— Teen Financial Boot CampJune 22 (Richmond), June 29, July 13 & 27 (Vacaville), July 10 (Pleasant Hill), July 21 (Antioch)

Traveling Out-of-State or Abroad? Let us know before you go If you are planning to travel out of state or out of the country this summer, please call

1 (800) 877-8328 prior to your trip so that we are aware that your Travis Credit Union

credit card, debit card or ATM card may be used out of California or the U.S.

This notification will help you avoid any disruption or denial of service when

you attempt to make a transaction on your TCU account. To report a lost or

stolen credit card, call 1 (800) 453-4270 if you are in the U.S. or 00+1+(727) 570-4881

if you are overseas.

Safe travels!

Our $1,500 scholarship winners will be announced May 27Thanks to everyone who applied for our Mary Keith Duff Memorial Scholarship these

past few months. We’ll notify the twenty winners of our $1,500 scholarships on

May 27. Good luck!

This scholarship program is for TCU members who are high school seniors who will be

attending college in the fall. Our open application period is from January to mid-March.

w w w . t r a v i s c u . o r g14

We’re upgrading our Mobile App!

coming soon!

talk about savings.say hello to the Sprint Credit Union Member Discount.

10% 15%Consumers

SaveBusinessesSave

or

On select regularly priced Sprint monthly service.Plus, waived activation & upgrade fees (up to$36 in savings each).

Credit approval req. Early Termination Fee (sprint.com/etf): After 14 days, up to $350/line. ILDiscount: Available for eligible company employees or org. members (ongoing verification).Discounts subject to change according to the company's agreement with Sprint and are availableupon request for monthly svc charges on select plans. Discount only applies to data buy-ups/add-ons for Unlimited, My Way and Framily plans, Talk 450, and primary line on Talk Share 700.Other Terms: Offers and coverage not available everywhere or for all phones/networks/plans.Restrictions apply. See store or sprint.com or www.lovemycreditunion.org/Sprint. ©2014 Sprint.All rights reserved. Sprint and the logo are trademarks of Sprint. Other marks are the propertyof their respective owners.

2014 Sprint Item #800-20 ©2014 CU Solutions Group 080614 3124

Be sure to mention this code for yourdiscount

• Consumer: NACUC_ZZM• Business: NACUC_ZDS_ZZM

Credit union membership validationis required.

Learn more• Call: 877.SAVE.4.CU • Visit: www.SprintStoreLocator.com• Click: LoveMyCreditUnion.org/Sprint

We’re happy to announce we will be updating our Mobile App for

Apple iOS devices in the spring! This latest version includes several

improvements that makes it even easier to do your Mobile Banking.

Some of these new features include:

n A new look and feel, including a swipe menu for ease of use

n An upgraded, more intuitive mobile deposit interface

n The addition of Quick Pay, which makes paying your loans easier

and faster

n A quick login that gives you access to your other TCU accounts

n The ability to open new accounts

n Access to manage your Account Alerts

n The ability to send secure messages to us

n The ability to add Bill Payer and PopMoney payees

n Many other great features

If you’re enrolled in Online Banking and have a smartphone,

consider downloading our Mobile App for iOS or Google Android

devices. Get access to your accounts 24 hours a day so you can

review balances, transactions, transfer funds between TCU

accounts and do so much more!

If you’re not yet enrolled in Online Banking, visit www.traviscu.org

and click on the “New User” link within the log in box in the middle

of the homepage to get started.

Free shredding event in Clayton in MayIdentity theft affects millions of Americans each year. To help protect

your confidential information from thieves, Travis Credit Union is

hosting a free on-site shredding event in Clayton in May.

Contra Costa County residents are invited to bring up to three

boxes, or box equivalents, of personal and business documents to

be professionally shredded on Saturday, May 16, 2015, from 10 a.m.

to noon at our branch in the Clayton Station Shopping Center, 5441

Clayton Road in Clayton.

This is a great opportunity to properly dispose of personal

and financial information you no longer want to keep, such as

old account statements, outdated health records and old tax

information. We’ll also have experts on hand to provide advice and

resources for protecting personal information from identity thieves.

See you there!

We’re also on Instagram!Did you know that along with Facebook and Twitter, we’re also on

Instagram and Pinterest? Follow us on social media to learn about

upcoming seminars, contests, promotions, meetings and other

activities from your favorite credit union.

See you on social media!

(707) 4 49–4000 or (800) 877–8328 15

BRANCH LOCATIONS

Antioch 2721 Lone Tree Way 5819 Lone Tree Way

Atwater 981 Bellevue Road

Benicia 836-C Southampton Road

Clayton 5441 Clayton Road

Concord 1257 Willow Pass Road

Davis 1380 E. Covell Boulevard

Dixon 1470 Ary Lane NEW LOCATION!

Fairfield 5075 Business Center Drive 2600 Estates Drive (Paradise Valley Residents only)

1340 Gateway Boulevard 2570 North Texas Street 659 Skymaster Drive (Travis AFB)

Merced 1194 West Olive Avenue

Napa 3263 Claremont Way

Richmond 3300-A Klose Way

Suisun 131-A1 Sunset Avenue

Vacaville 11 Cernon Street 2020 Harbison Drive 2010 Peabody Road 1650 E Monte Vista Ave Suite EE102

Vallejo 1796 Tuolumne Street

Woodland 1372 E. Main Street

In recognition of the following holidays, all branches and member service center

will be closed:

Memorial Day . . . . . . . . . . . Monday, May, 25

Independence Day . . . . . .Saturday, July 04

For your convenience, Call-24 Phone Banking, Online Banking and PhoneLoanSM will be available on these holidays.

Holiday closures

P.O. Box 2069Vacaville, CA 95696

PRESORTEDSTANDARD

U.S. POSTAGE

PAIDSACRAMENTO, CA

PERMIT NO. 195

Smart Money Matters is produced by Travis Credit Union’s (TCU’s) marketing department for distribution each quarter to provide TCU news and information that will help members achieve their financial goals. The contents do not constitute legal, accounting, tax or other professional advice. Rates and policies are subject to change. All loans are subject to credit approval. Some restrictions may apply. For complete details, read your account disclosures or contact the credit union.

Federally insured by NCUA. Certain membership requirements may apply. Equal Housing Lender Spring 2015 NMLS registered

ADDRESSES

Mailing P.O. Box 2069, Vacaville, CA 95696

ShippingOne Travis Way, Vacaville, CA 95687

Deposits and Loan PaymentsTravis Credit UnionP.O. Box 8000Travis AFB, CA 94535

ACCOUNT INFORMATION

Call-24 Phone Banking (707) 449-4700 or (800) 578-3282

Web sitewww.traviscu.org

SERVICE DEPARTMENTS

Member Service Center(707) 449-4000 or (800) 877-8328

Home Loan CenterOne Travis Way(707) 469-2000 or (888) 698-0000

Business Services CenterOne Travis Way Deposit Accounts: (707) 469-2042Business Loans: (707) 449-4000

PhoneLoanSM

(707) 451-5350 or (800) 449-4110

Check Fraud Information(707) 469-4384 or (800) 877-8328, ext. 64384#

Debit / Credit Card Fraud Information(707) 469-1810 or (800) 877-8328, ext. 61810#

PRESIDENT & CEO Barry Nelson

BOARD OF DIRECTORSPatricia Moreno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ChairDeborah Aspling . . . . . . . . . . . . . . . . . . . . . . . Vice ChairMary Coburn . . . . . . . . . . . . . . . . . . . . . . . . . . . SecretaryTom Kulinski . . . . . . . . . . . . . . . . . . . . . . . . . . . . TreasurerDee Alarcón . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DirectorLen Augustine . . . . . . . . . . . . . . . . . . . . . . . . . . . DirectorCurt Newland . . . . . . . . . . . . . . . . . . . . . . . . . . . . DirectorAnn Rollin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DirectorTim Truesdale. . . . . . . . . . . . . . . . . . . . . . . . . . . . Director

SUPERVISORY COMMITTEE

Johanna Benker . . . . . . . . . . . . . . . . . . . . . . . . . . . . ChairArturo Reyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MemberDoug Beaumont . . . . . . . . . . . . . . . . . . . . . . . . . Member CORRESPONDENCE

Your feedback is important to us. Please address your suggestions or concerns to:

Barry NelsonPresident and CEOTravis Credit UnionP.O. Box 2069Vacaville, CA 95696

Unresolved issues or problems regarding the credit union should be directed to:

Travis Credit Union Supervisory Committee P.O. Box 2070Vacaville, CA 95696