smart buildings: from hype to value - ifsec global · steven lambert coo mcs cafm and smart...
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Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Smart Buildings:
From hype to value
MCS AND ZOODIKERS - FACILITIES SHOW, JUNE 22
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Katie King
Managing Director Zoodikers
Co-Founder AIinFM
25 years at top level in marketing, PR & social: ISS,
PHS Group etc
TEDx speaker - Chairperson of PRCA’s South
East/E. Anglia Group
Frequent speaker for BBC (social media) and high
profile industry events
Introductions
Steven Lambert
COO MCS
CAFM and Smart Building technology provider
across Real Estate, Workplace and FM
Frequent speaker on Real Estate and FM :
European FM conference
MIPIM, France
Inserv FM, Germany
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Adapting to a changing world
| Social Media Legals
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Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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AI in the FM industry
#AIinFM
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The drones are coming
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Front of
house
actroids
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Floor cleaners
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Catering
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Cleaning and
waste disposal
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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The impact
Employment/unemployment – large-scale lay-offs in manufacturing from more
advanced automation and robots.
Health, safety and security – increased protection from harm for workers,
pedestrians and vehicle drivers.
Healthcare – more and more routine surgical procedures performed by robots,
reducing waiting lists.
Education – reduced need for university teachers and administrators.
Transportation – more driverless cars, trucks, buses and trains.
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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How can you
respond today?
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REAL ESTATE
Property management; Lease contract administration;
Cost allocation
WORKPLACE
Smart working; Activity-based space allocation;
Activity measurement; Projects
ENERGY MAINTENANCE
Maintenance planning and operations;
Inspections and condition assessment
MEETINGS & RESERVATIONS
Reservations made easy; Meeting room services;
Reception and visitor handling
BUSINESS INTELLIGENCE & ANALYTICS SMART BUILDINGS
Sensors; Internet of Things
FACILITY MANAGEMENT
Helpdesk and work orders; Quality monitoring;
FM operations; IFM and sourcing
Building performance reporting; KPI tracking; Big data analytics
Sustainability;
Metering to benchmark and optimize building energy
performance; Waste reduction
myMCS software solutions
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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REAL ESTATE
Property management; Lease contract administration;
Cost allocation
WORKPLACE
Smart working; Activity-based space allocation;
Activity measurement; Projects
ENERGY MAINTENANCE
Maintenance planning and operations;
Inspections and condition assessment
MEETINGS & RESERVATIONS
Reservations made easy; Meeting room services;
Reception and visitor handling
BUSINESS INTELLIGENCE & ANALYTICS SMART BUILDINGS
Sensors; Internet of Things
FACILITY MANAGEMENT
Helpdesk and work orders; Quality monitoring;
FM operations; IFM and sourcing
Building performance reporting; KPI tracking; Big data analytics
Sustainability;
Metering to benchmark and optimize building energy
performance; Waste reduction
myMCS Smart Buildings
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Some references
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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New and afforable technologies for Smart Buildings
• Affordable
• Easy to deploy
• Low implementation cost
Wireless sensors
• Accurate
• Multi-purpose
• Easy to set up
Indoor positioning
• Descriptive – Predictive – Prescriptive
• Machine learning
• Connecting to existing data
Big Data Analytics
Revolution in FM
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
Examples of sensor types
CO2
Temperature
Humidity
Electricity
Consumption
Smoke
Presence
Occupancy
Parking
Door counter
Traffic flow*
Positioning**
Mostly based on LoRa wireless
* Camera powered by ethernet
** Beacons w. tags or smartphones
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Start with the end in mind : Top scenarios
Refill the coffee/water points when empty
Replenish paper in the printer pro-actively
Choose a flex desk based on real-time availability
Track meeting room occupancy in real time
Triggers are sent to mobile devices
Clean the toilets based on actual usage
Collect elevator data to get insight on usage
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Smart Building
Sensor Network
TEMPERATURE
CO2
HUMIDITY
SMOKE
ENERGY METERING
ELECTRICITY
GAS
WATER
WASTE
USER SATISFACTION
FEEDBACK POLLING
OCCUPANCY
PRESENCE / OCCUPANCY
TRAFFIC FLOW
DOOR COUNTER
PARKING
POSITIONING
POSITIONING
USER OUTPUT
IMPROVEMENT INITIATIVES
END USER APPS
KIOSKS
WELL-BEING
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Case 1 :
Cleaning
BASED ON OCCUPANCY AND TRAFFIC
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Transforming the most labor intensive FM service :
INPUT : Cleaning hours
OUTPUT : Follow the fixed program with expected quality
OUTCOME : Satisfied end user
Case 1 : Cleaning
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Direct the daily
cleaning capacity
where needed
Traffic camera
Occupancy
Mobile app
Case 1 : Cleaning
Ad hoc requests
from users
Clean-me-now button
Detect poor quality
from user feedback
User polling
Trigger intervention
based on
usage frequency
Door counters
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
Case 1 : Trigger cleaning based on floor and room occupancy
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Assign cleaning tasks through mobile devices using sensor data
Case 1 : Trigger cleaning based on floor and room occupancy
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Benefits
Case 1 : Trigger cleaning based on floor and room occupancy
• See impact where most needed
• See responsiveness to specific demands
Users
• Feel connected to the business
• Less repetitive
Cleaning personnel
• More value for cleaning budgetFacility
Manager
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Case 2 :
Workplace reservations
OCCUPANCY DRIVEN
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Meeting rooms and workplaces
Real time occupancy
Integrated with reservations
Touchscreen interaction
Case 2: Reservation Kiosk
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
Case 2: Reservation Kiosk
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
Case 2: Reservation Kiosk
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Benefits
Case 2 : Workplace occupancy analysis
• Avoid walking to find room
• Activity based working –find the room that fits
Users
• Optimize occupancy
• Avoid booked rooms that remain empty
Workplace Manager
Integrated Software and Advisory for Real Estate, Facility & Workplace Managementwww.MCSsolutions.com
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Smart Buildings:
From hype to value
FACILITIES SHOW, JUNE 22
www.MCSsolutions.com